Randomly sudden ghost touches? - LG V10 Q&A, Help & Troubleshooting

Went to check time on phone but couldn't unlock. My notifications were sliding themselves and unlock animation was showing ghost touches. I tried to power off restart but couldn't select. Pulled the battery. All is fine.
This happend after setting up fingerprint knock code then removing, which might just be a coincidence. With or without case. No smeg on screen or hands.
Anyone experienced this?

Yes, twice. In my case, I unlocked the phone using the fingerprint sensor, and the home screen went crazy and started doing things on it's own. Had to remove the battery both times. Happened twice within a week of getting the phone, but haven't happened since.
Sent from my LG-H901 using Tapatalk

I've had this happen a couple times. Usually when it's cold out and I've been exercising and my phone is on my pocket. In thinking it might be dimmer type of static from the stainless rails. Next time it happens I'm going to try to ground the rails on something.

Its happend two more times. These times I just pressed power button and waited a few mins and tried again, all is normal. Have a glass screen protector installed this time an slim tpu. Also after some time after walking in my pocket.

LG has this issue on all there flagships apparently. I had the problem on the G3, my G4 does it often, I have yet to have it happen on my V10 but I don't hold my breath.

Related

Touchscreen stops working / random presses

Recently my touchscreen has been acting up on me. Sometimes it will either lock up completely and ill just press power 2x to get it to work again. other times stuff will randomly start to open or if its on the home screen the phone will switch pages left and right at a very high rate of speed the screen almost looks like its flickering.
this just started yesterday, ive ran 2 antivirus apps on the phone and both say its clean so i doubt its a virus, im not sure if its hardware or software related, im thinking about doing a re-flash, but i have a feeling that might not fix the issue..
has anyone else encountered this problem? it can get annoying at times cause it almost stops me from using the phone completely.
Edit: I would also like to note, i thought it was the screen protector i had on, but i took it off and the screen is still acting up
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
scream_clarity said:
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
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Click to collapse
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
Jc61990 said:
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
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Did any water get in the phone?
i have same problem and make me shock,
my motorola have anti glare screen guard
while iam eat chicken soup and play mini plan , i didnt notice if my finger are wet couz of soup, meanwhile i notice that at that time the touch screen are still good i can play the game, so i quickly try to clean it up using tissue , while i try clean up my phone keep pressing like crazy so i stop to clean it but it keep pressing like crazy, event i have already out from the game, i cannot stop it, so i must pull out the battery and put it back,
i think Atrix the touch screen are too unstable , compare with milestone milestone is better but it's less sensitive then atrix
it normal again after pull out the battery and i clean it up
I never got any water inside the phone, only on the screen protector when applying it to the screen as directed in the instructions for the skinomi screen protector.
the screen protector has been on the phone for 2 months no issues. its only now i see this happening.
i removed the screen protector to see the issue still there.
i have done a factory restore with no changes
i downgraded to 1.52 with the random tapping still going.
i think it might be hardware related.
im going to bring the phone to an AT&T store for a swap

Phone goes blank after call

So just recently, I noticed that whenever a call ends, the screen remains black and the proximity sensor is still on (red). I've tried pressing the unlock/lock button, but nothing happens. I know the call has ended because I hear the 'ring' that it makes. I've tried it with and without "The power key ends calls", no difference. I have not flashed anything different recently. The only solution I found was to hold down the power button until it restarts, but when someone calls, I have to repeat the process all over again. It was never like this until today. Does anyone know of a solution?
I'm currently on UnNamed 1.3.2 with Entropy's 1/2/12 DD
I'm currently having the same problem with the stock (rooted) ROM... Occasionally after a call, the next time I try to activate the screen, it just stays blank. Sometimes after a call, it's similar to what you described with the end button call staying red and the screen frozen. I have to hold down the on button for 5-10 seconds to reboot the phone. This phenomenon just started about a week ago. The phone has been working flawlessly until then.
I thought that maybe it's some app update gone astray.
knimrod said:
I'm currently having the same problem with the stock (rooted) ROM... Occasionally after a call, the next time I try to activate the screen, it just stays blank. Sometimes after a call, it's similar to what you described with the end button call staying red and the screen frozen. I have to hold down the on button for 5-10 seconds to reboot the phone. This phenomenon just started about a week ago. The phone has been working flawlessly until then.
I thought that maybe it's some app update gone astray.
Click to expand...
Click to collapse
I forgot to mention that I found the culprit, it was my screen protector. I had ordered one of SGP's screen protectors since a lot of people were saying it was good, but when it finally arrived, I noticed that it was very sticky and had covered over the proximity sensor. Over the coming days, the screen protector attracted dust due to it's stickiness when I put it in my pocket. You can probably guess what happened, dust was covered over the area of the proximity sensor, causing it to malfunction like that, but after I took it off, all was well, and now I'm rocking my phone half naked - case but no screen protector. I think I'll leave it like that from now on, gorilla glass feels and looks awesome

Help! Screen Wacked out!

Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
I know that feel bro.
KKellett said:
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
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Click to collapse
I've actually had this exact same problem with my phone. I haven't replaced the screen but ever since the update my phone will do what hers does. It will freeze after a bit of use and I cannot do anything with it but do a simpull and then it will work again for a bit. I haven't been able to fix it. I have done factory resets, had the store reflash the software and yadda yadda yadda. I'm havinh my phone replaced now but it's frustrating not being able to figure out how to fix it when I feel like it should be fixable since it literally didn't even start until minutes after I installed the update.
It sucks.

XZU goes crazy very often now

Its getting more and more often. My XZU screen goes crazy randomly. Crazy means.....like multiple presses on the phone are happening at the same time and apps are starting without pressing, even the homescreen goes crazy and goes into edit mode and the crazy ness is so crazy that I cannot even turn off the phone because the moment I hold down the power button and it shows the power off window, it immediately goes off. I cannot go to the apps I want because random ads are all going off at the same time. This whackyness normally goes away when I reboot the phone....however, I discovered today that after rebooting the symptoms came back immediately. I had to reboot twice more in order to get the phone back working properly.
HELP!!!!!
nys299 said:
Its getting more and more often. My XZU screen goes crazy randomly. Crazy means.....like multiple presses on the phone are happening at the same time and apps are starting without pressing, even the homescreen goes crazy and goes into edit mode and the crazy ness is so crazy that I cannot even turn off the phone because the moment I hold down the power button and it shows the power off window, it immediately goes off. I cannot go to the apps I want because random ads are all going off at the same time. This whackyness normally goes away when I reboot the phone....however, I discovered today that after rebooting the symptoms came back immediately. I had to reboot twice more in order to get the phone back working properly.
HELP!!!!!
Click to expand...
Click to collapse
you could change the sensitivity of the screen.
There is a file that you can edit.
navigate to system/usr/idc "max1187x_touchscreen_0"
If you edit this in a notepad app or root explorer... then find the code:
touch.filter.level = 2
and change it to 4 or maybe 6.. to make it more sensitive..
- or 1 to make it less sensative
the very supportive mr. hamdogg
Sent from my C6833 using XDA Premium HD app
nys299 said:
Its getting more and more often. My XZU screen goes crazy randomly. Crazy means.....like multiple presses on the phone are happening at the same time and apps are starting without pressing, even the homescreen goes crazy and goes into edit mode and the crazy ness is so crazy that I cannot even turn off the phone because the moment I hold down the power button and it shows the power off window, it immediately goes off. I cannot go to the apps I want because random ads are all going off at the same time. This whackyness normally goes away when I reboot the phone....however, I discovered today that after rebooting the symptoms came back immediately. I had to reboot twice more in order to get the phone back working properly.
HELP!!!!!
Click to expand...
Click to collapse
I had similar problem few times too, but it stopped after cleaning a screen. Try to do this it may be not software issue ^^.
chacho_2me said:
the very supportive mr. hamdogg
Sent from my C6833 using XDA Premium HD app
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Click to collapse
(Pss! You should thank him for spending his precious time helping you )
Sent from my C6833 using Tapatalk
Buy a matte screen protector
LordManhattan said:
(Pss! You should thank him for spending his precious time helping you )
Sent from my C6833 using Tapatalk
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Click to collapse
oooops! sooryyy ..almost forgot ("_,)
nys299 said:
Its getting more and more often. My XZU screen goes crazy randomly. Crazy means.....like multiple presses on the phone are happening at the same time and apps are starting without pressing, even the homescreen goes crazy and goes into edit mode and the crazy ness is so crazy that I cannot even turn off the phone because the moment I hold down the power button and it shows the power off window, it immediately goes off. I cannot go to the apps I want because random ads are all going off at the same time. This whackyness normally goes away when I reboot the phone....however, I discovered today that after rebooting the symptoms came back immediately. I had to reboot twice more in order to get the phone back working properly.
HELP!!!!!
Click to expand...
Click to collapse
I also have this problem. It's mostly because there is water (even very small amount, like sweaty fingers) on the screen. Just wipe the screen and make it dry.
Also for some people(like me) the problem only happens on a certain area of the screen. That area of the original film on the screen is damaged, and water on that part of the film just won't go off. You can try washing you phone with tap water, and you can see that water will stay on the defective part of the screen forming a small water pool, and clean and dry(maybe some water bead) on the rest part of the screen.
I've sent back my phone to sony for repair. Hopefully they can replace the original film. If not I guess I'll go for another screen protector.
eureka9 said:
You can try washing you phone with tap water, and you can see that water will stay on the defective part of the screen forming a small water pool, and clean and dry(maybe some water bead) on the rest part of the screen.
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Yeah, that's the oleophobic coat coming off in certain areas. Mine's come off in the lower left corner, but that doesn't bother me since i can't see it unless i hold a flashlight over it.
LordManhattan said:
Yeah, that's the oleophobic coat coming off in certain areas. Mine's come off in the lower left corner, but that doesn't bother me since i can't see it unless i hold a flashlight over it.
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how I wish I came to XDA earlier.. I just googled "oleophobic coating" and found out that I can repair that myself, at very low cost(about the same as the shipping cost to send it for repair...)
Well at least if sony sent it back unrepaired I can still do it myself. Just one month without my precious won't kill me (thinking positively!)

Totally black screen

Had to do a battery pull last night. Had my phone in my pocket for probably an hour, when I pulled it out the screen was black. LED would flash ocassionally and I think I heard a text so everything was fine except the screen. I have Always On off, and I require either fingerprint, a pin, or OK Google voice recognition to unlock.
Tapping the screen, hard pressing or fingerprinting the power button, volume buttons all did nothing. I guess there's a dialog for powering off the device so holding the power button didn't reboot it either. Eventually pulled the battery and it rebooted fine.
Anyone else had this? Pretty disappointed. Haven't installed any new apps in the past few days. I've heard (and had once) a related issue where the phone takes a lot of presses to turn on the screen—in that situation, Always On is on, it's in your pocket so the phone detects and turns off Always On, and for some reason when you pull it out it very infrequently takes a little while to come on. No idea if they're related.
Do you have a screen protector, skin or case installed? Maybe it's causing issues with the sensors in combination with something else?
raynan said:
Do you have a screen protector, skin or case installed? Maybe it's causing issues with the sensors in combination with something else?
Click to expand...
Click to collapse
Have a case and a glass screen protector but they are not new.
Sent from my LGLS992 using Tapatalk
This just happened to me yesterday. Dropped the phone, and it stayed on but the screen is completely black. I opened it up and tried re-setting the display ribbon cable, but that didn't do anything. Anyone have any ideas what the problem might be?

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