No signal, poor battery and faulty power button - Xperia Z5 Compact Q&A, Help & Troubleshooting

About a week ago, I had no signal so attempted to restart my phone, yet it failed to boot up again. It now fails to boot via the power button. After a while of searching, I found that I can turn on my Z5c via a combination of the power button and volume up button (hold both until phone vibrates, then release vol up until it vibrates again, then release power). My phone gets nowhere near the battery which it did before, and will die on 12 hours with no use. Also I have still not been able to get my SIM signal working.
Is this a software or hardware issue? Has anyone else had these issues, or know of a fix?
(Running 32.0.A.6.152)

Who is your service provider? I noticed my Z5c has a different APN than my Samsung, and different reception levels.
For the boot issues, use the desktop Assistant to repair the phone.
Sent from my E5823 using Tapatalk

Related

[Q] How bricked am I?

I have a T-Mobile Galaxy S (aka T959V). I upgraded to 2.3.5 via samfirmware.com and things were working pretty well, well, except that I was having a heckuva time rooting the phone w/2.3.5 so I could install CM 7.x.
I decided to revert to Froyo stock w/EZodin and while EZodin claimed that everything was fine during the installation, my phone has never exhibited signs of life after the RESET portion of EZodin: no blinking lights, no vibrations, just a black screen. No combination of:
- battery out, vol down, power, battery in
- battery out, vol up, power, battery in
- battery out, vol both, power, battery in
- battery out, vol both, battery in
- battery out, vol down, usb in, power, battery in
- etc ...
... causes any activity on the screen at all.
So I'm assuming that my bootloader is cooked in some way such that I can't even get to download mode. Before I resort to the jig method (or just return my phone to T-Mobile which is totally doable but not preferred if I can just kick it in the butt myself), are there further diags I can do to maybe get some activity out of this phone?
Yeah, try the rright forum.. this is for sgh-t959, you have the 4g, we do not... their very different
Sent from a cell tower to the XDA server to you.

[Q] XperiaP wont power on/charge - no red light - don't want to lose my pics or vids

Hello, been googling this and it constantly brings me to this forum.
However my Xperia P is unmodded/rooted or whatever.
Situation:
Phone won't turn on or even charge no matter what I try. I don't even get a red charging light or any screen activity. Tried an number of chargers, sockets and USB ports. Left it over night, no change.
Trying the various "Hold down the volume button and turn it on" tricks google turns up has had no effect either.
I have not tried using the sony repair option yet because it says it will delete anything on internal storage! This phone has no SD card slot and everything is saved on the phones 16gb internal storage. This is what I care about the most, I have photos and videos from nostalgic events such as a wedding that I really REALLY want to recover. I don't care if my phone goes up in flames, its whats on it that I really want!
Background:
Two days ago it ran out of battery overnight (was pretty sure it was near full before I went to bed.) Left it in the charger the next day after I noticed it was off and came back to it a while later to see it still wasn't turning on HOWEVER I was getting the red light and the sony boot up screen and then back to black screen as there was no power. I was not paying a whole lot of attention at this stage however as I was returning home from a trip. Just assumed the cable was off and it never got a charge.
Came home and began charging it that night, again, red light still worked when I tried to turn it on indicating it had low battery,
But when I came back to it, AGAIN it still had no charge. But by this stage no more red light no more phone activity.
I've no idea what's happened. Phone has been annoying me the past 6 months with randomly running out of battery out of the blue and poor performance but I was not expecting this. Really don't want to lose those photos or vids, is there ANYTHING I can try?????
Thanks for reading.
@Sisko-ire
Have you updated firmware with flashtool or PC Companion before?
Do you know how to and can test if you can connect the phone in flashmode (phone off, connect to USB while pressing volume down key).
Try pressing power + volume up for about 10 seconds, see if you get the (1+) 3 vibrations to turn it off before you try flashmode.
Thanks for the reply.
ChikeD said:
@Sisko-ire
Have you updated firmware with flashtool or PC Companion before?
Do you know how to and can test if you can connect the phone in flashmode (phone off, connect to USB while pressing volume down key).
Try pressing power + volume up for about 10 seconds, see if you get the (1+) 3 vibrations to turn it off before you try flashmode.
Click to expand...
Click to collapse
As mention I have tried the various 'hold down button' options mentioned on various posts before. Phone does not respond. Zero vibrations... nothing.
I have used the PC companion to update my phone (android update from what I can guess). Not used flashtool before.
Holding down the volume key and plugging in the USB does nothing.
Sisko-ire said:
Thanks for the reply.
As mention I have tried the various 'hold down button' options mentioned on various posts before. Phone does not respond. Zero vibrations... nothing.
I have used the PC companion to update my phone (android update from what I can guess). Not used flashtool before.
Holding down the volume key and plugging in the USB does nothing.
Click to expand...
Click to collapse
One thing reported to fix similar problem was to disconnect the battery, but didn't work for another user, worth a try though.
If you still havent gotten it working, there is a way to force charge the battery. Look at my thread, got some pics there.
http://forum.xda-developers.com/showthread.php?t=2644772

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

SM-T560 charge/boot issue.

Hi,
I got hold of one of these tablets that appeared dead, left it charging overnight and it started without issue, the battery was at 67% at this point.
I then shut it down and held the Home + VolUp + Power to enter download mode as I wanted to install TWRP.
Nothing happened, but not only that, the tablet failed to boot again whatsoever. I took the back off and unplugged the battery, held the power button down for 30-40 seconds, reattached battery, still nothing, so I decided to leave it on charge for a bit more and try to figure it out later.
Later came along, and I picked up the tablet and for some reason pushed the home button 3 times and it displayed the battery icon, showing 100%, great!
It still won't boot though and I haven;t been able to reproduce whatever I did to get it to show the battery icon again.
I've tried every combination of holding down Home/VolUp/VolDown and Power that I can think of for different amounts of time and still nothing.
Had it plugged into the computer too and monitored dmesg for any signs of life and still nothing.
I'm thinking (but hoping not) that it might be a physical problem with the power button, but it feels fine when pressed.
Is there some magic trick that I don't know about that could help here?
Many thanks.,
g
EDIT: I have left it plugged in for a few hours and periodically the battery icon appears for a while (now at 99%), then disappears. Tried to switch it on with the power button while the icon is on the screen but no go, same with different button combos.

Recovery advice or options?

I believe my phone is broken and I need to return for warranty repair. But wanted to describe it here and see if there are any suggestions and advice.
I was charging on an airplane and I tried "chopping" moto-action to turn on the flashlight and it didn't work. I thought that was strange so I disconnected my phone from the power and reset it.
It did not go past the boot screen. I tried holding down power + volume down and it enters the other screen, and I tried scrolling down to enter recovery mode, but when I hit the power button on that selection it goes to the boot screen and stays there again.
If I try to plug it in, it no longer even responds to pressing and holding the power button + volume down anymore, I have to unplug it for it to respond.
I have tried charging it from the wall, and I only use the motorola provided cord and block.
The phone, even after being plugged in and charging (the motorola symbol on the back lights up when plugged in to indicate it's charging), does not actually charge.
When I enter to the other screen it now shows 0% battery warning.
What can I do? I live in the US but this phone was purchased in the UK, so US motorola support will not help me. I'm worried I will have to mail my phone to the UK for repairs, and their live-chat is not active during the same waking hours as the US so I am using my backup phone, but this really sucks...
TerpU82 said:
I believe my phone is broken and I need to return for warranty repair. But wanted to describe it here and see if there are any suggestions and advice.
I was charging on an airplane and I tried "chopping" moto-action to turn on the flashlight and it didn't work. I thought that was strange so I disconnected my phone from the power and reset it.
It did not go past the boot screen. I tried holding down power + volume down and it enters the other screen, and I tried scrolling down to enter recovery mode, but when I hit the power button on that selection it goes to the boot screen and stays there again.
If I try to plug it in, it no longer even responds to pressing and holding the power button + volume down anymore, I have to unplug it for it to respond.
I have tried charging it from the wall, and I only use the motorola provided cord and block.
The phone, even after being plugged in and charging (the motorola symbol on the back lights up when plugged in to indicate it's charging), does not actually charge.
When I enter to the other screen it now shows 0% battery warning.
What can I do? I live in the US but this phone was purchased in the UK, so US motorola support will not help me. I'm worried I will have to mail my phone to the UK for repairs, and their live-chat is not active during the same waking hours as the US so I am using my backup phone, but this really sucks...
Click to expand...
Click to collapse
I guess the only thing you can try is to flash stock firmware on your device search the firmware on google according to your baseband and use adb method to flash it...

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