Please help me...! - Moto E Q&A, Help & Troubleshooting

Friends, I used to try most of the custom ROMs and used to get good battery backup...but when I flashed CM12.1 battery backup dropped to 8-10 hrs only...thought this would be because of CM and switched back to stock 4.4.4..but this didn't resolve the issue...finally replaced the old battery with new one at the service centre and now using genuine stock 4.4.4..the problem still persists..service centre people saying they're unable to find the issue as there are no issues with motherboard..as per my observation screen is draining almost 75% of the battery...I don't know why this is so...but touchscreen, light sensor are working perfect...please please ease help me...

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[Q] Extreme low battery usage / Battery drops/ SG2 suddenly shut down

Hi all,
I've got my sg2 since june and since the first moment I have got the same problems. I had the stock ROM & kernel with android 2.3.3. The problems I experienced were these:
1) extreme low battery life (6-10 hours, with normal usage)
2) when using heavy apps, my s2 just suddenly turns of. When rebooting it, it has a battery drop of like ~15%. (this only occurs when battery is already bellow 40% left).
3) Like 5-20 times a day (it really difference day-to-day), I got the notification that I have to put my sg2 on a charger. - So the battery bar drops from example 80% to 1%. After like 1 or 2 minutes it just fills up back again to the 80% before. Sometimes when this occurs, it also turns in a few % (like 80% before, and afterwards 75%).
So what did I already tried to fix this?:
- bought new 1600mah battery > didnt solve the problem, conclusion: no hardware malfunction
- I thought the problems could be occured by the tiny space between the battery and the frame of the phone. So it had a lack in connection... So I filled up the little space with i tiny piece of paper> nope didnt helped.
- downloaded mutiply apps for battery saving, task killers, etc etc.> didnt help!
It's really really frustrating, and I'm guessing more and more it's just a software problem. I do have warranty/insurance on it, but i don't want to send my phone to a repairservice because then I've no phone for like 3 or 4 weeks.
So my last option for me was to try a custom ROM and Kernel. So last week I installed the Lite'ning ROM. I also followed up the advice to calibrate my battery, so i did.
And the first day it was running really smoothed! At the end of the day my battery was still alive and I've used it for over 20hours, so I was really statisfied... But a small sidenote: I had a really busy day at work, so I didnt use my phone that much.
So next day, used it alot more. After 5 hours it had only 50% left.... And that's not all, my phone turned off suddenly. Not once, not twice, but 5 times that day.
Seems all these solutions didnt help. The only positive thing of installing Lite'ning ROM is that i now have about 4 or 5 hours more battery life a day.. But if I use it alot, it shut downs a lot more. Wich lead in more battery drops after reboot.
I'm really desperate, and I really don't know what to do now. Does someone have got these really frustrating problems, and do you guys have got some solutions?
And one more question: is my warranty/issurance voided after installing the Lite'ning 6.1 ROM? or can it by tresspassed by using a Jig?
Tnx for your time, and I really really hope you guys can help me cause i'm really getting sick of all this. It's killing me!!!
ps. sorry for my bad english
your warranty is voided by installing custom rom but u can unroot and use the jig to remove counts in counter.
now apart from that it seems if u use your phone for 5-6 hours continuous it will drain the battery because main source of battery drain is the screen display but for moderate use it should be a little over a day.
i am unclear about your usage but still if you have doubts you should really get it checked at a service center.
I would flash back to stock, use the jig to clear the flash counter and exchange that phone, seems it has some type of hardware issue that could be related to temperature as it only shuts down when you use it.
My 0.02 cents
vickarul said:
your warranty is voided by installing custom rom but u can unroot and use the jig to remove counts in counter.
now apart from that it seems if u use your phone for 5-6 hours continuous it will drain the battery because main source of battery drain is the screen display but for moderate use it should be a little over a day.
i am unclear about your usage but still if you have doubts you should really get it checked at a service center.
Click to expand...
Click to collapse
My usage is definetly not THAT extreme, i guess moderate: I never watch movies or youtube, just some messages with WhatsApp, about 4 of 5 times a day checking Facebook, same for Twitter, always GPS off, some time of the day Wi-fi on, never play games, always closing apps on background.
i've got an example of my battery usage (this is one of the best battery usage days i got!!!):
imageshack.us/photo/my-images/809/sc20110622204452.jpg/
(Can't post direct link because i dont have 8 posts yet...)
Battery life the beginning .
better battery stats .
http://forum.xda-developers.com/showthread.php?t=1179809
check Wakelocks .
jje
Today step 2) happened to me

Phone suddenly shut down

Hi,
I have a big problem with my phone. Sometimes it simply shutdowns just after booting. And sometimes it shutdowns if I use it in a normal way (like listening to music or browsing on Facebook) And the battery is not at 0%. It happens at each percentage. This afternoon it even happened at 85%.
The only I thing I noticed that this is not happening if the phone is connected with the power supply.
Have someone of you the same problem? Can someone help me?
Greetings
Hey there!
i also have had this issue a few times, i hear its a motherboard issue i cant tell if that is the main problem tho..
anyways try reinstalling android, i havent has any problems on my phone since i did that
Good luck
Xperia x10
DonutHD
se kernel
Sent from my X10i using xda premium
Thanks. I already changed my ROM. From CM7 I went back to Wolfbreak. But there is the same problem.
Perhaps it is a battery problem? Should I buy a new battery?
Hi,man i have that problem too,
So,i see that if i plug my charger with no battery and pull the back button then the green light appear like in flash mode.so if you pull the battery when you have this led on,your battery indicates wrong values,in another way if your battery have 5% and you pull it with this strange flashmode then it indicate 88%.
Another symptom is that you not have the long vibration when you pull
out the battery and re pull on
Another one is if you remove sim and sdcard and boot the phone then you have the right battery values and no suck on your batttery for exemple,
in this mode my battery stay at 98% 4 hour O_O
The major problem is that your phone is in flash mode all the time and eat buttery and give wrong values and give WLOD at boot,normaly one before lock and one after.
I don't know what do that but give massive battery drain,massive network usage,and
Constant reboot.
I suspect virus or something like that.
Don't lose your time to try to reflash firmware or different rom cause that not solve the problem,
I reflash 1.6 2.1 2.3 and many custom rom with no success
Tell me if you have the green led when no battery and charger pluged and pull back key repetitively for appear this led
to ensure that you have the same problem.
If I find a way a post here for sure but I think that my phone is dead :-(
I know this is a bit old but I'm necro'ing it just in case it helps someone.
I had the same issue with my stock Optimus One, I installed AOKP and it worked like a charm.
Now i've had my Xperia Neo V for a while now with a custom version of AOKP and had no problem until recently, haven't installed anything new just a couple of updates, filled a new sdcard with music and it shut down out of the blue.
if you have shutdown problemes, it can be motherboard issue, ROM or kernel. Try reinstall android OS, and if you still got shutdowns try different kernel or ROM. I tested many combination and I didnt get any shutdown with Zmod ROM + Doomkernel ( I dont want to promote this rom or kernel, just writing my personal experience) . After changing kernel and ROM you could have batery drain, or it can looks like that. Wipe battery stats and recalibrate the battery. System need some time to create good new battery stats. 2 charging cycles and is good in most cases. Battery drain depends on that how you using phone so charging every day ( once per day) is normal.
It sounds like the 'Old Battery' issue! LiPol/LiIon batteries only have a life span of about 2 years. X10 is older than that now!
http://forum.xda-developers.com/showthread.php?t=1619477&page=2
Post 16 onwards.
New battery fixed the problem for me. Pack of 2 and a charger on ebay for $10.

Problem Need help battery draining fast and overheating

Guys I need a help I have galaxy s2 i9100 since last week my phone battery suddenly draining fast my battery life now 10-11 hours I changed kernel then custom rom and firmware but nothing help then I decided to go back to stock and spend one day but the result was same even more worst on stock then coming back to custom rom but nothing changed then I thought its a battery problem so I bought a new battery yesterday but got same result I upload my screenshot with my new battery
Whenever I used mobile data and wifi / gps and phone call then my phone getting hot near camera area and In front of screen some times my device temp goes above 45ºC
Plz help me guys
Sent from my GT-I9100 using xda premium
My new battery life result last night
Sent from my GT-I9100 using xda premium

[Q] Unusual battery drain caused by l2_hsic, umts_ipc0, radio-interface, secril_fd..

Hello
I have a problem with battery drain, the best I get over night is 1%/hour. I have this problem for a couple of months now, did a lot of research on the internet and on this forum for a solution but couldn't find it anywhere.
I understand that this is a modem issue but I flashed a lot of different modems, XXEMG4, XXEGMK6, ... all modems that work with EFSv2, and the problem still remains.
I also tried a lot of different custom ROM's from everything that's around, sammy, cm, omni,... and nothing helps.
I see people on this forum who lose like 1% at night, have screen time of 6hours and battery running for almost 2 days and mine isn't even close to that. I get max 20 hours with 3-4hours screen time.
This is also not a battery related issue because I also tried buying a new battery (because I was thinking that mine was broken + with this kind of battery life I wasn't able to go somewhere in the evening without being affraid that my phone would die).
Could someone please help me with this and release me from this suffering.
The SGS3 is a great phone but this problem really bugs me..
Best regards,
AutomotiveD
sooo, noob. You think 3-4 hours and 20 hours is bad? and 1% an hour is bad? maybe you should just turn everything off! Also you forgot to mention what rom you are running, it looks like CM11 to me...
Oh and BTW, the people that get 6-7 on screen time and 2 days probably have a bigger battery. Because that is impossible with the stock size.
Im running archidroid 2.3.2 . Uhm I think your math skills are not so good, if someone has a 6000mAh battery the person will get approx 0.3%/hour battery drain and that's still 2,4% over 8 hours and not 0% like some people have (proof with screenshots)..
Sent from my GT-I9300 using Tapatalk

battery problem.;hardware or software issue?

After installing cm 13 (probably 1 month ago), my battery life started decreasing day by day..
i.e. suddenly falling from 14% to zero..
Than it increased to 20%...and than 40%
I tried calibrating my battery , still the results are same
Finally I went to service centre..after seeing my battery, he said..it isn't a hardware issue because whenever a battery damages it expands in its size..and mine seems to be normal..
So I installed carbon rom(KitKat) to check, whether it's a hardware issue or software ,after charging to 100..I didn't got any bump ..as I checked till 2%..
It gave me exactly 4hrs and 2 mins of SOT ..is it alright?
I m attaching a pic of stats..
My question is..- is it possibly a software issue or hardware?
Please help me out in sorting this issue
Thanks in advance
I am facing same issue.I suggest you to flash exodus ROM though it may not help you with this problem but you will get better battery you will get 5hrs 30 min to 6 hrs SOT with normal usage.
Whatever you stated exactly the same thing happened to me and I did the same what you did I.e installed the Carbon ROM.
Just slightly improvement but no luck.
You got full drainage without a bump. How lucky you're.
Finally I replaced my battery with the new one and all became normal.
I think it's probably the battery problem.
Sent from STARK SERVER
piku 123 said:
I am facing same issue.I suggest you to flash exodus ROM though it may not help you with this problem but you will get better battery you will get 5hrs 30 min to 6 hrs SOT with normal usage.
Click to expand...
Click to collapse
Ty.. I m gonna try exudos?
anilkashyap.tech said:
Whatever you stated exactly the same thing happened to me and I did the same what you did I.e installed the Carbon ROM.
Just slightly improvement but no luck.
You got full drainage without a bump. How lucky you're.
Finally I replaced my battery with the new one and all became normal.
I think it's probably the battery problem.
Sent from STARK SERVER
Click to expand...
Click to collapse
Vl check for few days, if the problem persists..I vl replace it!
Anyways ty
Before replacing I suggest you to try stock optimised. Carbon ROM drained a lot of my battery at idle state. Its better now with stock optimised version.,
I have also tried stock optimized, yes the drainage is not as carbon but the major problem is that bump in the drainage, so I am sure that the problem related to the battery.
Sent from STARK SERVER
Unfortunately , today ..when I rebooted at 40% charge ..after booting it was 7%
Definitely a hardware problem..so I m gonna replace mah battery ☺
Same issue with me will replace battery.
The service guy insisted me to not to change the battery..
According to him ..it's not a battery issue, it is something in internal circuit..
Because , he had already replaced more than 15 moto batteries all with the similar problem ..in last 2 months..
Out of which more than 5 came back within 2 days claiming that the problem still exist...
Is it possible so?
Luckily changing the battery worked for me.
Sent from STARK SERVER
On new battery facing similar issues. Yesterday charged full, came back after an hour to find out its 89% .. God knows what.

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