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Unfortunately my OCD kicked in and I returned my first EVO LTE as it had peace of dust under the screen and slight light leakage at the bottom. Other than that my screen never had any flex or ripple issues and I am regretting that I took it in for an exchange!! My 1st exchange unit had a pixel that was stuck in the on position and had seriously bad LCD ripple effect. Took that back to a different Best Buy and the second exchange also has this same LCD ripple effect. It is most noticeable on black screens if you lightly press around the sides like you are scrolling up and down a web page. It can also be scene on the home screen. There are several videos of a One X having this issue. Example: http://www.youtube.com/watch?v=1DmLNSiNT24
My question is, how many people have this issue? I am crossing my finger and hoping I can get a unit again that doesn't as I truely am pleased with the other aspects of this phone and can deal with the other small little hickups of a new product launch.
I have none of this.
my OG Evo had this after I replaced the digitizer. i assumed i did something wrong since the one before it did not. no issues on my lte
Limited sample of responses so far, but seems to be looking more positive than I expected it to be!
Maybe I have a better chance of my next replacement not having this issue than I thought! I hope it was just a bad batch for this area and the next shipment will be better!
Had same ripple issues
Hi..well I got my evo lte on a pre order. I ve had all the evos thru the last couple years and the LTE is a very good phone. I noticed the exact same thing,when I would gently push or tap on the screen it would have clothes of light that we're very bad,and on black screens that was even worse. I called sprint and they told me to go to a store to exchange it. I went to the store and the manager was awesome we sat down and he brought out 5 brand new EVO LTE s for us to try. At his amazement they all were as bad if not worse then mine on the ripple effect. I have a galaxy 2 touch and when we pushed on that screen no matter how hard it showed no signs of light bleeding or rippling at all. He didn't know what to tell me but did they say the screen on the htc should not do that at all and it might be a bad batch. To me it seemd the glass on the LCD screen didn't bond well with the glue they used,and when you pushed or tapped it would go down into the LCD screen. I know when you push directly on a LCD tv,computer screen it will give you the same similar effect. I called sprint and told them I was returning the phone and the lady in the return department told me she has had a few calls about people wanting to return the phone because of this issue. I really like the LTE,but couldn't put up with the screen issues. I am going to wait till the galaxy 3 comes out and also by then check out the EVO lte again to see if the problem has been fixed.
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
ckoadiyn said:
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
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From my experience I am not applying any more pressure than I would use normally. That is the only reason I noticed it. I was typing in my numerical pass code on a black screen and saw the ripples. I then did further investigation. The video might not be the best reproduction of how you get the problem under normal use, but it does show what the problem looks like. My first phone I actually used more pressure on trying to figure out what the dust spot was and never had this issue occur so had no clue what I would run into with an exchange. This is a production issue on some LTE's and One X's. The below comment was posted in an article on the One X in April. I just think some phones are much more noticeable than others and who knows what this issue will turn into over the life of the phone.
Source: TechnoBuffalo
"Three separate models provided by HTC, and one by network Three, produced the issue, CNET UK said, meaning it may potentially be widespread. However, Daniel Hundt, creative director at One & Co., HTC’s design consultancy, said the company would never “let that ship.” Hundt added, “maybe this is not a shipping build,” referring to a unit CNET UK writer Natasha Lomas demonstrated the issue with.
TechnoBuffalo’s own Jon Rettinger and Todd Hasleton didn’t notice the issue when reviewing the One X, and chances are good the average user won’t either. The device really is one of the most beautiful phones out there. It also provided the best Android experience we’ve had yet, so this “screen flex flaw” issue shouldn’t deter folks from picking the device up. Still, we reached out to HTC for comment, and will update as soon as we hear back"
http://www.technobuffalo.com/companies/htc/htc-one-x-may-be-plagued-by-minor-screen-flex-flaw-issue/
This is not something that will push me to an S3 though!
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
ckoadiyn said:
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
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Yep, glue on this current phone has the screen slowly getting white. Started out kind of yellow and now most of it is white with the bottom section still a little yellow. Going to give it till Friday to see if anything improves and if not I will test out the new shipment at Best Buy and try my hand at another exchange.
Update:
Went back to Best Buy and we opened up and looked at 5 different phones and EVERY single one of them had this issue. Some worse than others, but it was still apparent.
Not giving up though, trying a different store today to see how that works. I know my very first phone did NOT have this issue, just had a small speck of dust and slight light leakage..... I SOOO wish I had that phone back! Should have never returned it.
Update on my OCD - LCD Flex Issue:
5 Different Best Buys in two different states. Every phone I have tested had this issue to some extent (18 different phones tested). Some worse than others. I now believe my original phone had the issue, but was just less noticeable. Also, the screens normally do start out with more of a yellow tint from the glue. This mostly goes away after a few days of high brightness use, but sometimes a slight yellow band at the bottom remains. I think HTC doubled up the glue to help with the light leakage issues they are known for in the past.
Current phone has white balance closer to a pure white than a light yellow. (no yellow band at bottom either. This screen still has the flex issue but needs medium/medium heavy pressure to see on a black screen. I should never have to press that hard on anything to ever notice it. I am almost perfectly happy now, only bad thing is it does have one stuck pixel at the top of the screen (can't be seen on Pink, Red, Blue or Black, but is apparent on Yellow, Light Blue, Green, White and Gray). Would have never noticed it without the dead pixel test. I would rather have that than have it sensitive to the flex issue and any yellow tint to my white screen.
So, if you have not noticed the flex issue, then DO NOT look for it or try to reproduce it. You will most likely find it. Not a show stopper and should not be reproduced under normal use (Except for the few bad eggs that are really sensitive).
I'm trying to get some input from those that have received replacement phones. How has it differed from your original?
My original Amaze was great with little screen bleed, no camera flash leak, its only defects were the weak WiFi signal and it would over heat from time to time until the camera burned out.
My first replacement had the same issues as my original on top of a really wonky notification vibrator.
I'm on my second replacement now and its been great. It has very little to no screen bleed which I think adds up from the capacitive lights being the same hue as the ones in the sensation instead of that bright white the first 2 amazes had. This current phone also seems to have a some what dimmer screen with a very slight yellow tinge to it.
These two minor defects actually make this my favorite amaze out of the 3. I'm getting awesome battery life with the screen on, and may actually stay on stock for a good while.
Would love to hear from you guys and see what defects are out there and to see maybe how HTC is trying to fix them with these refurbs.
Sent from my HTC_Amaze_4G using XDA
i actually bought a amaze from a guy. phone looked fine then when it got dark the soft keys stay on bright and theres a white light coming from the bottom of the screen and it does not turn off when the screen is off. i tried calling tmobile but they said my phone hasnt registered with my account in their system so they cant send me a replacement just yet. i mean i have insurance and extended warranty im not worried i know tmobile has to send me a replacement.
A number of reviewers have noted serious issues with the ips lcd panel on the lg g5, specifically backlight bleeding and "blooming" (when pressure from touching the screen causes distortion). Has anyone else out there with the g5 experienced these issues? If so, will you try to return and get a replacement?
Have noticed neither of these problems. I don't ever run 100% brightness on the screen, then switch to a black background and go into a bathroom and view the screen. And, I don't press the screen hard enough to cause distortion. If you don't do these things, you will never notice an issue.
turbodroid said:
Have noticed neither of these problems. I don't ever run 100% brightness on the screen, then switch to a black background and go into a bathroom and view the screen. And, I don't press the screen hard enough to cause distortion. If you don't do these things, you will never notice an issue.
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There is clearly a problem more or less with some units ( bleeding light).
And you don't need to push hard to cause distortion.
I have a very strangle faint vertical line on the right side. Not visible with a black background but looks almost blue-ish on a white background. Like a line of a very light shadow.
I've seen this issue too, but not enough to bother me. I didn't notice it with my phone until i read this post.
I think it's due to the design and battery placement. I think there's a very small gap between the battery and the screen, where the LCD is practically floating and when you put pressure on the phone, the screen deflects a bit until it makes contact with the battery. Otherwise, the battery would get scratched up if that gap wasn't there.
Yes, I have a 2nd G5 and it has the same vertical shadow, except much fainter. I wouldn't of noticed this new one if it wasn't for my first phone being so prominent.
Haven't checked for light bleed, but no bloom issues with finger presses whatsoever. I pushed as hard as I was comfortable on several locations and nothing. Also no shadow that I can make out and I am very sensitive to that kind of thing, especially if I'm looking for it.
Sent from my LG-H820 using Tapatalk
I tried swapping out the battery & bottom-chin-thing between my two phones and now my original first phone that had the worse 'shadow line' has improved a little bit. So there's definitely a fault between the contacts that's causing this effect.
It just seems like such a mixed bag in terms of quality control Kills me too, since I've been super stoked for this device since MWC
poisonousjuice said:
I tried swapping out the battery & bottom-chin-thing between my two phones and now my original first phone that had the worse 'shadow line' has improved a little bit. So there's definitely a fault between the contacts that's causing this effect.
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I'm not completely sure what you mean by fault between the contacts, but i think the issue is due to very small and minute variance in battery shape or size. This variance is probably causing different pressure points on the bottom of the LCD screen causing the shadow.
---------- Post added at 10:03 PM ---------- Previous post was at 09:46 PM ----------
queso_burrito said:
It just seems like such a mixed bag in terms of quality control Kills me too, since I've been super stoked for this device since MWC
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Personally, I wouldn't call it bad quality control, but rather mechanical and structural design limitations with the materials currently available for use. The thickness of the G5 is only 7.7mm (0.303 inches), that's pretty incredible with a phone that has a removable battery. By comparison the Galaxy s7, is 7.9mm (0.311 inches).
I maybe speaking out of line here, but from an engineering point of view, I am impressed with the design. I am a little worried about the battery swelling up crowning the screen, but i guess i can change the battery if that happens. I've had some battery well up a little in the past...
I've had the phone for 5 days and the more i use it, the more i like it. Believe me, i'm looking for every reason to hate the phone while i still have 8 days to return it if i wanted to. After that, i'm stuck with it for two years.
I don't have any technical knowledge with this stuff but just thought perhaps there's some kind of interference or feedback happening near those plugs next to the battery inside that's causing it like when you hold a magnet up to an old tv.
The battery of my last two phones (Droid Maxx & Galaxy S5) both swelled up which is why I went with the only phone that offers a replaceable battery
FYI, I have a small magnet attached to the battery for my wizgear phone holder in my car. No issues with the screen when I press hard. There is definitely an interference fit now sliding the battery out, but it's not causing any issues.
poisonousjuice said:
I don't have any technical knowledge with this stuff but just thought perhaps there's some kind of interference or feedback happening near those plugs next to the battery inside that's causing it like when you hold a magnet up to an old tv.
The battery of my last two phones (Droid Maxx & Galaxy S5) both swelled up which is why I went with the only phone that offers a replaceable battery
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I'm pretty sure a swollen battery in a G5 will absolutely destroy the phone.
Fadman37 said:
I've had the phone for 5 days and the more i use it, the more i like it. Believe me, i'm looking for every reason to hate the phone while i still have 8 days to return it if i wanted to. After that, i'm stuck with it for two years.
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Ditto. The issues AP and others have reported, I've not seen at all. My only real complaint is not being able to do tap to focus reliably on the camera.
I have the led bleed issue, but now I also have image burn in as well. you can see a faint update popup box and notification bar on the screen.
I'm assuming the phone updated last night, and when it finished, it never turned the screen off and left me with what I'm hoping isn't a permanent reminder of the update pop up ghosted on my screen.
LCDs don't burn in. If you have anything it is image persistence. Leaving the screen off for a bit (like overnight) and should clear itself.
alexp999 said:
LCDs don't burn in. If you have anything it is image persistence. Leaving the screen off for a bit (like overnight) and should clear itself.
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I'm noticing it's going away on it's own by keeping the screen off, so you're right it isn't a burn in. thank you for informing me. I'm still getting it replaced however due to the backlight bleed.
A coworker of mine was given a G5 as part of an advocacy program. Within 3 days of getting the phone before the actual launch day, half the screen was unresponsive. We turned it off and next thing we saw was half the screen was showing the home screen, and the other half was stuck on the LG startup. Seems the G5 is having the same issue that LG recalled the G4 for.
scottricketts said:
Ditto. The issues AP and others have reported, I've not seen at all. My only real complaint is not being able to do tap to focus reliably on the camera.
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I agree, i wouldn't call tap to focus a 100%, but one of my favorite futures with the camera, is the manual focus. I think that for me that makes up for it. Do you know if the s7 has manual focus?
ive noticed this im on my 4th phone from att. I love the phone but i cant deal with it it bothers me too much. i will be returning it soon.
So a couple things but my main issues is maps. I haven't found anyone with this problem yet. When driving the navigstion marker is constantly pausing. Maps is not freezing however. The marker just stops and stays stopped for like 5 seconds then catches up and tracks me for 1 second or 2 then stops again.
Another issue I've noticed as I have called for a replacement(I actually have had to call twice and have three lg g5's in front of me) is that when I got my first replacement the screen seemed kind of dull compared to my original. When I put the two next to each other i realized that it wasn't that it was dull but a bit yellowish. My original reason for wanting the phone replaced was because of maps, the button to eject the module was not flush and stuck out at an angle and the module piece itself was offset. This phones button and module piece were fine and so I called again and they sent out another one. This thrid phones screen has the same issues as well as the original issues from my first phone. I spent an hour making sure all the settings were the same and even ruined my screen protector by taking it off to make sure all phones were under similair conditions. I'm now not sure what to do. Should i call them up and ask them to send out a fourth one? This is becoming insane.
Would you have noticed the yellow tint if you did not have another sitting next to you? I noticed my battery eject button looked a little crooked when I read your post and pushed on it a bit and now it is flush.
Sent from my LG-H830 using XDA-Developers mobile app
Zerdalias said:
So a couple things but my main issues is maps. I haven't found anyone with this problem yet. When driving the navigstion marker is constantly pausing. Maps is not freezing however. The marker just stops and stays stopped for like 5 seconds then catches up and tracks me for 1 second or 2 then stops again.
Another issue I've noticed as I have called for a replacement(I actually have had to call twice and have three lg g5's in front of me) is that when I got my first replacement the screen seemed kind of dull compared to my original. When I put the two next to each other i realized that it wasn't that it was dull but a bit yellowish. My original reason for wanting the phone replaced was because of maps, the button to eject the module was not flush and stuck out at an angle and the module piece itself was offset. This phones button and module piece were fine and so I called again and they sent out another one. This thrid phones screen has the same issues as well as the original issues from my first phone. I spent an hour making sure all the settings were the same and even ruined my screen protector by taking it off to make sure all phones were under similair conditions. I'm now not sure what to do. Should i call them up and ask them to send out a fourth one? This is becoming insane.
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M8, internet is filled with people having issues with G5. Before you say S7 fanboy i have mine pre-ordered already.
All these issues are making me want to cancel my order and wait for something else. I really want to give LG the benefit of the doubt but everytime i open up a webpage regarding G5, there is always someone having an issues of some sort.
I am beginning to think that all this QC issues are actually true and LG really dropped the ball with G5.
As for you question, Return it !! All these faulty units are being floated between customers without them being sent back to LG and thats why you will never get a perfect unit. Wait for something like Nexus 7 or HTC/sony heck even Mi5 Pro if you can get ur hands on one.
GL
Probably not. However, after seeing it I can tell without comparing it to another device. I had my friend come in and randomly show me one of the devices at a time and everytime I could pick out the yellowed ones. They also don't get as bright, it's not significant however. I feel that you wouldn't notice it until you see somone else's device. Then after that it will be all you can see. In the morning I'm going to test them to see if they also have the screen bloom and backlight bleed. If so then that just might be another side effect of the bad screens.
Ray,
I honestly wouldn't worry. The only place I see these problems being dicussed is here and it's not even a flood of people. It's pretty minor conpared to how many people probably have these devices in hand already. I still love this phone despite these problems. In fact, it's so far my favorite phone I've had in a while.
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
I dunno.. have you tried returning the phone and getting a replacement?
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
g.buyukliev said:
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
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i am on same boat with you so i fully understand your upset. I am having here S8+ plus running nougat and S9+ running Oreo. When I watching youtube and each devices and video enhancer kicks in, the white point on S8+ much better than S9+ (so yellow). Samsung did change white value of video enhancer on Oreo make the screen yellowish. Both device are in adaptive mode with red and green at its minimum. Comparing the white point when doing web browsing, I have to say they are all the same kind of screen (same brightness nits at manual max, not much pure white like iphone screen). I hate how samsung did lied to me about 20% brighter screen on s9+. so ****ing tricky advertisement
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yuppicide said:
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
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I also have the LG V20 and I have to say V20 has better screen color and brightness even though its resolution and sharpness is not good at S9+
so did you ever manage to get it fixed? did you go for the 7th device?