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I'll be right in the middle of texting or on Facebook and the phone will randomly shut off, battery life isn't really a factor although it seems the less charge, the more shutdowns. I've had the phone for 3 weeks and it recently just started doing it. I have read up a little bit on the issue and It seems like a faulty battery or a bug in the SD card causes it. I did a factory reset and formatted the SD card and It's still happening. What is the best (Most affordable) replacement battery for these phones? Is the anker a good alternative or just OEM?
Gman91 said:
I'll be right in the middle of texting or on Facebook and the phone will randomly shut off, battery life isn't really a factor although it seems the less charge, the more shutdowns. I've had the phone for 3 weeks and it recently just started doing it. I have read up a little bit on the issue and It seems like a faulty battery or a bug in the SD card causes it. I did a factory reset and formatted the SD card and It's still happening. What is the best (Most affordable) replacement battery for these phones? Is the anker a good alternative or just OEM?
Click to expand...
Click to collapse
Call HTC and get a free battery replacement, cheapest deal you could possibly find.
Dark Nightmare said:
Call HTC and get a free battery replacement, cheapest deal you could possibly find.
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Click to collapse
+1
I did this and have not had any issues in over a month. I aslo got a new back case by tellin gthem my signal was really unstable. IF you are nice and tell them you dont have a credit card you can get them to escalate it and send without you haveing to give them your cc number.
So the replacement won't have the same problems as the OEM? Did they fix the issue? Why would I need a new back case, what's the point?
So I called. They said I need to provide a CC number, so in case I don't send the defective battery back they can charge me MSRP, how do I request to cancel the order? I think I'm just going to try and trade the phone for something else...
When the phone spazs out, and I turn it back on the battery is about 20% less. I completely drained it, charged it all night and its been on for 4 hours, It's currently at 16%
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
When the phone spazs out, and I turn it back on the battery is about 20% less. I completely drained it, charged it all night and its been on for 4 hours, It's currently at 16%
Sent from my HTC_Amaze_4G using xda app-developers app
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Click to collapse
do you want a new battery? it could be a battery problem. try calling htc and getting a new battery or i can send you one
ziggy46 said:
do you want a new battery? it could be a battery problem. try calling htc and getting a new battery or i can send you one
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Click to collapse
They won't send me one unless I pay postage to send mine back, I ordered two OEM ones from eBay, thank you for the offer, hopefully the new battery fixes the issue. I had my MyTouch 4g for over year, never had a problem with it till the charger port became loose.
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
They won't send me one unless I pay postage to send mine back, I ordered two OEM ones from eBay, thank you for the offer, hopefully the new battery fixes the issue. I had my MyTouch 4g for over year, never had a problem with it till the charger port became loose.
Sent from my HTC_Amaze_4G using xda app-developers app
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Click to collapse
ahh... yeah htc tried to pull that crap with me too. i hung up, called back the next day and the person told me "when you receive the replacement dispose of the defective one in a safe and environmentally safe way"
so you could try that again... i mean it doesnt hurt to have another battery lol
also, np man. just trying to help
ziggy46 said:
ahh... yeah htc tried to pull that crap with me too. i hung up, called back the next day and the person told me "when you receive the replacement dispose of the defective one in a safe and environmentally safe way"
so you could try that again... i mean it doesnt hurt to have another battery lol
also, np man. just trying to help
Click to expand...
Click to collapse
Did yours have similar symptoms?
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
Did yours have similar symptoms?
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
no i had my original battery just go bad... (like the phone wouldnt turn on anymore) so i called them and got a new one.
luckily i had 3 batteries already lol
ziggy46 said:
no i had my original battery just go bad... (like the phone wouldnt turn on anymore) so i called them and got a new one.
luckily i had 3 batteries already lol
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Click to collapse
Lucky, I'm hoping my problem is just a battery, its not consistent, it just randomly happens. I have to manually turn it back on when it shuts down.
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
Lucky, I'm hoping my problem is just a battery, its not consistent, it just randomly happens. I have to manually turn it back on when it shuts down.
Sent from my HTC_Amaze_4G using xda app-developers app
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Click to collapse
I had the exact same issue as yourself. I got a free replacement from t-mobile. It was a temporary fix as many other users had previously stated, Maybe lasted a week or two till the random shut downs returned. I converted my phone back to stock as per the directions on this forum warranty exchanged it with t-mobile for free. I received my new one, Used hasoon's toolkit, S-off etc... It has been working flawless ever since. Running Energy Rom.
death4u said:
I had the exact same issue as yourself. I got a free replacement from t-mobile. It was a temporary fix as many other users had previously stated, Maybe lasted a week or two till the random shut downs returned. I converted my phone back to stock as per the directions on this forum warranty exchanged it with t-mobile for free. I received my new one, Used hasoon's toolkit, S-off etc... It has been working flawless ever since. Running Energy Rom.
Click to expand...
Click to collapse
I've never rooted, it seems to start happening once the battery hits a certain %
Sent from my HTC_Amaze_4G
I had a similar problem. For me it seems to be related to the battery/phone overheating. Removing the t-mobile cover I had on the phone seems to have reduced the random shut-downs.
When I have time, I'll likely be contacting HTC for a replacement battery.
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Gman91 said:
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
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Click to collapse
best of luck to you. im probably not too far away from ditching this thong as well...
ziggy46 said:
best of luck to you. im probably not too far away from ditching this thong as well...
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Click to collapse
I man never ditches his thong... Back on topic, if I rotate the phone 180 degrees front to back in a fluid motion it shuts off.
Sent from my HTC_Amaze_4G
Gman91 said:
I man never ditches his thong... Back on topic, if I rotate the phone 180 degrees front to back in a fluid motion it shuts off.
Sent from my HTC_Amaze_4G
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Click to collapse
haha i meant thing... lol
but thats weird, could it be something in the phone thats loose?
Gman91 said:
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Click to expand...
Click to collapse
Get the Anker battery on eBay or Amazon. I had several shutdowns a day with stock battery. I've a couple Anker batteries and the phone stops the auto reboot/random shutdown completely. Something is fxcked with the stock battery.
Ordered a Gold Battery from ebay,
put it in my phone today, the samsung logo came on, but stalled and froze on that screen....
tried rebooting, now no power whatsoever, tried original battery, will not charge ,
pulled batt,simcard,sd card,
still no avail!
Is my phone fryed?
sutty86 said:
Ordered a Gold Battery from ebay,
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FAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
tell me about it,
any sort of fix would be great though
sutty86 said:
tell me about it,
any sort of fix would be great though
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Click to collapse
The fix is to not buy silly fake Chinese battery's from ebay.
Completely agree. That's why I have the official extended battery. Pointless paying good money for knock off, unofficial, ****e batteries. Worth the extra cash for the original branded kit that will actually work.
Sent from my GT-I9100 using xda premium
obviously no help
Hindsight is the best sight but what do you want us to say, keep the battery under your armpit for 5 minutes and all will be well?
Does the phone start up with the original battery?
Sent from my GT-I9100 using xda premium
nope nothing! phone feels warm near cpu when charging with a battery in ( well obviously not charging)
sutty86 said:
obviously no help
Click to expand...
Click to collapse
Obviously its your problem, not ours!
Maybe if you gave more relevant information you would get more helpful replies. All you did was tell people you're silly enough to buy a cheap/crap battery from ebay and then wonder why you get replies you did??
sutty86 said:
nope nothing! phone feels warm near cpu when charging with a battery in ( well obviously not charging)
Click to expand...
Click to collapse
Then it sounds like your hardware has failed or you bricked it at some point.
What was you doing prior to your device originally losing power?
Have you tried different charger?
What rom you on?
What kernel you on?
on Miui, been working fine, i had a sgs2 previously but it ended up getting smashed in the gym.
bought a replacement with already a cheap battery in, nowhere near has good as a stock,
Numnuts here being a Cheap Northerner decided to get a cheap GOLD battery off ebay , which had some good reviews,
So today i received the gold battery in the post, swapped around,
the phone started up got to the Samsung Boot Screen and Stalled,
i pulled the battery out after five mins,
This is the last time the phone responded......
sutty86 said:
on Miui, been working fine, i had a sgs2 previously but it ended up getting smashed in the gym.
bought a replacement with already a cheap battery in, nowhere near has good as a stock,
Numnuts here being a Cheap Northerner decided to get a cheap GOLD battery off ebay , which had some good reviews,
So today i received the gold battery in the post, swapped around,
the phone started up got to the Samsung Boot Screen and Stalled,
i pulled the battery out after five mins,
This is the last time the phone responded......
Click to expand...
Click to collapse
Borrow an original s2 battery and see what's up.
Long shot tho.
Sent from the little guy
no, still not working got samsung fixing it now whoop
My i9300 all of a sudden stops charging.
I disassembled it and the next day decided to plug it in again. It charged up until 48%, when i plugged it out for use again.
Now, one day later it again won't charge... weird?
I'm trying to buy a usb port connector and want to replace it as i think the problem lies there, but how do i do this?
All the youtube video's are only replacing the simple stuff.
I have tried using another battery + batterycharger, this is not the problem. The phone still doesn't charge. I really suspect there is oxidation inside the USB connector.
Hope there's anybody who can help with replacing it.
should be the cable problem? many cases on this!
If you don't know any better about hardware, why don't you just buy an additional battery and battery charger... through could be little bit inconvenient
Sent from my GT-I9300 using xda premium
qtwrk said:
If you don't know any better about hardware, why don't you just buy an additional battery and battery charger... through could be little bit inconvenient
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I have tried using another battery + batterycharger, this is not the problem. the phone still doesn't charge.
Galaxy S3 bug
May be this is a bug of galaxy s3
even i have a galaxy s3 with jelly bean installed in it from factory, i connected it with my laptop and it was working normally but after 2-3 days i noticed that my device was unable to connect via usb so i flashed it and factory resetted my divice and bam ! it was back to normal, may be you can give it a shot
sdey.dey said:
May be this is a bug of galaxy s3
even i have a galaxy s3 with jelly bean installed in it from factory, i connected it with my laptop and it was working normally but after 2-3 days i noticed that my device was unable to connect via usb so i flashed it and factory resetted my divice and bam ! it was back to normal, may be you can give it a shot
Click to expand...
Click to collapse
Thanks but this isn't the case with me. I really suspect there is oxidation inside the USB connector. So could anyone help with how to replace this? I live in the Netherlands.
You said you dissembled it, you have enough knowledge about it?
I don't have much myself too but I tried my hands on my older devices in many cases, so I can only suggest you that the charging point which is a usb port would be connected to your pcb which needs to be disconnected with the help of an soldering iron and then you can replace it with a new one. However do it only if you have subsequent knowledge.
Also before trying anything try more chargers, I came to know that none of the generic and few original ones couldn't charge mine too. Check for their voltage.
Sent from my GT-I9300 using Tapatalk 2
what about a service centre ?
LentoViolentoMan said:
Thanks but this isn't the case with me. I really suspect there is oxidation inside the USB connector. So could anyone help with how to replace this? I live in the Netherlands.
Click to expand...
Click to collapse
You should visit a samsung service centre, they may cahnge it for free if your device is under warrenty
All the best
sdey.dey said:
You should visit a samsung service centre, they may cahnge it for free if your device is under warrenty
All the best
Click to expand...
Click to collapse
alright, thanks for the reply. But my device is flashed around 1000 times and it looks like i opened beercans with it. So this would not create a healthy warranty argument i guess. This is why i'm trying to do it myself.
Now all of a sudden it charges again, when i left it at the charger... so definately no charger problem. maybe oxidation/waterdamage from raindrops?
Triangle away
LentoViolentoMan said:
Now all of a sudden it charges again, when i left it at the charger... so definately no charger problem. maybe oxidation/waterdamage from raindrops?
Click to expand...
Click to collapse
You have already flashed your device 1000's of time, soo i'd recommend you to flash it back to stock and try triangle away application
It did work for me
Soo .. if you manage too get system status back too normal, you can easily claim your warrenty
Put it in a bag of rice for a day so any water kind of damage is gone.
Sent from my GT-I9300 using Tapatalk 2
sdey.dey said:
You should visit a samsung service centre, they may cahnge it for free if your device is under warrenty
All the best
Click to expand...
Click to collapse
No warranty user disassembled .
jje
it randomly starts charging and stops charging now. same with connecting to pc, sometimes it does and sometimes it doesn't connect...
no cable issue.
If you are afraid about any water or moisturizer fault, put it in a bag of rice for a day.
Sent from my GT-I9300 using Tapatalk 2
nicesoni_ash said:
If you are afraid about any water or moisturizer fault, put it in a bag of rice for a day.
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
also when you think the water has already dried up?
Yeah, sometimes water dried up and formed in iron too but I can't be sure that could be your problem.
Sent from my GT-I9300 using Tapatalk 2
nicesoni_ash said:
Yeah, sometimes water dried up and formed in iron too but I can't be sure that could be your problem.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
yeah oxidation, but rice doesnt take away oxidation on iron right?
LentoViolentoMan said:
yeah oxidation, but rice doesnt take away oxidation on iron right?
Click to expand...
Click to collapse
Yeah right, it could handle moisturizer but once it's oxidative, rice cannot help.
Sent from my GT-I9300 using Tapatalk 2
So this morning I start playing music on my phone as I'm getting ready to take a shower (shower off at this time) and then the music stops - of course, the phone doesn't respond to the power button. So, I've tried recalibrating the charging circuit and booting into hboot, but with no luck. The charging lights do not turn on and the capacitive lights do not flash when holding the power (or any other additional combination of) button. I'm going to leave it on a charger for a day or so and see if I can get anywhere then. In the meantime, is there anything else you can advise me to try? I've read that disconnecting the battery for a few moments might do something, so I think that'll be my next step if keeping it on the charger doesn't result in anything.
Any advice is welcome, of course.
Cheers,
Griffin
Yeah so far the only thing I have seen with people who have had the same problem were disconnecting the battery. Or most people just get a replacement.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
I seen in another thread like this about calibrating the battery but I can't find it.
to calibrate battery turn phone off and plug device into outlet press and hold power volume up and down at the same time until device poowers one or two minutes has passed if two minutes has passed call htc or asurion and replace it
griffinhaskins17 said:
So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
Click to expand...
Click to collapse
Ya I think I seen this guy say it in another thread. Thanks dude
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Welp, battery disconnected for ~24 hours and then attempted recalibration - nothing. I think I've got a bad component somewhere in there. I'm going to take up Best Buy's blue HTC One for $30 on Black Friday, but I'm definitely going to see if I can find out what's wrong with this thing, this hardware is not going to waste!
Thanks for the advice everyone!
Try another charger, maybe the one you've been using is bodied.
The same thing happened to me, I used my warranty and luckily I had 2 days left. I think we should start to really look into this problem, because I see it popping up more and more, and it is kind of **** that one year after this phone came out and everyone phone is bricking with no easy solution.
Were you rooted/rommed and what rom?
Rooted n ROM has nothing to do with it charging
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Mine crapped out in a similar fashion last week. Disassembled it yesterday and also had no luck with disconnecting the battery.
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
Sent from my dlx using xda app-developers app
Uzephi said:
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
Sent from my dlx using xda app-developers app
Click to expand...
Click to collapse
I'll probably take a meter to it today if I get a moment. I'll report back results.
Why don't u just buy a new battary
Sent from my HTC6435LVW using XDA Premium 4 mobile app
thayl0 said:
Why don't u just buy a new battary
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm not sure if it is the battery specifically, yet.
Hate to necro a thread, but we're always asked to search, so..
Did you ever get this resolved, OP? Mine literally just did the same thing. I was watching a YouTube video and it died in my hands. Full battery, had just taken it off the charger like 30 minutes prior. Absolutely no activity, no lights, no flashing, nothing. Get nothing when attaching it to the computer, too.
I'm really hesitant about getting a replacement because I don't want to be somewhere where I NEED the phone and have this happen. I guess I'll get a replacement and sell it for another phone. Damn.
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
orangechoochoo said:
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
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Click to collapse
Tried it. I tried everything I can think of. I'm getting a replacement from Verizon and selling it for the Moto X. No way am I gonna risk this happening again.
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It happens so suddenly. The phone has been flawless since I got it. The only thing I can think of that was weird was a hard reset last week, but I just chalked that up to CM nightly issues. Oh well.
I ordered one of these on there black Friday deal and just received it today. I actually think it will work quite well. Doesn't suction to the back of my phone case as well as I would have hoped but think it will be fine. Issue I'm having is it isn't charging my phone. I plug it in and turn it on and it will show it is charging the phone for a second or 2 and then go away. Anyone else get that?
Sent from my Nexus 9 using XDA Free mobile app
Try it without a case. I don't think its meant to be used with a case or a very slim case.
I did that. Still nothing. Works fine when plugged into my n9.
Sent from my Nexus 6 using XDA Free mobile app
Seeing the same thing. Charges N7 2012, N7 2013, and N7 LTE 2013. When I plug it into the 6 and push the button on the battery, it charges for about 1 second, and stops.
B
I sent them an email on Friday. Hopefully I hear back this week.
Sent from my Nexus 6 using XDA Free mobile app
I don't know if anyone is following this but I did get a response from them. They told me to register the charger and then they are going to send me a warranty replacement. I told them about the other posters similar experience and if my warranty replacement does the same they are going to have someone look into it.
Sent from my Nexus 6 using XDA Free mobile app
ditto
Mine does the same thing. Although, i noticed it stayed charging a little longer when the phone was more charged?
Edit: confirmed. I'm actually writing this on my nexus 6 and at 95% I've got the pop'n plugged in. Works like a charm. Too bad I usually want to use it when my phone is dead. Which it doesn't.
I even plugged it in while the phone was off, and I'd initially get the charging black screen, but then nothing. So is it a hardware block of some sort?
tjl_48 said:
I don't know if anyone is following this but I did get a response from them. They told me to register the charger and then they are going to send me a warranty replacement. I told them about the other posters similar experience and if my warranty replacement does the same they are going to have someone look into it.
Sent from my Nexus 6 using XDA Free mobile app
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Click to collapse
Did the warranty replacement work on your N6? I sent them a note last week, and have not heard anything yet.
B
bwagner said:
Did the warranty replacement work on your N6? I sent them a note last week, and have not heard anything yet.
B
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Click to collapse
It did not. I tested further like the other poster and it seemed like if my battery was above ~50% both of them would charge my phone. Anything less then that would stop right away. I wonder if it has anything to do with the turbo charging. Does the phone try to draw to much current when the battery is low and that shuts it off the pop'n?