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Suddenly people can't hear me anymore when doing a voicecall.
First I thought it was a problem with my carrier. But I noticed that things as Shazam and SoundHound don't recognize any sound either...
It looks like my microphone is not working anymore.
Does it mean my microphone is broken, or are there still things I could try?
UPDATE (summary: )
Factory reset, new flash/wipe/update. Does not change anything.
Did the tests in service center: microphone doesn't seem to work. Did the test multiple times and mic didnt record anything. But one time I could hear the sounds but it was extremely silent... Strange.
'2nd mic' in the test menu seems to work better.
What could be the problem in this case?
Try a full wipe/reflash. If that doesn't help, apply for RMA.
Tried a factory reset, wipe. Also an upgrade to .76. Both didn't work.
Guess I have to apply for RMA
Go to service menu and test it *#*#7378423#*#*
Sent from my LT26i using Tapatalk 2
gm007 said:
Go to service menu and test it *#*#7378423#*#*
Sent from my LT26i using Tapatalk 2
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Click to collapse
Thanks. Just tried this. When playing the recorded sound it is silent. So there the microphone didn't seem to work either.
UPDATE:
Tried again. Louder. And now I could hear the sounds once! But the volume is very low... Hmm what could be going on?
Also I tried the '2nd microphone' test. That one seems to work better.
Maybe flash another firmware,if no send it to service.
Sent from my LT26i using Tapatalk 2
gm007 said:
Maybe flash another firmware,if no send it to service.
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
Tried a .75, .76 and a fresh .73 firmware. None of them solved the problem
When I use the handsfree function the/a microphone seems to work properly...
It seems mic1 is faulty,need replacement.
Sent from my LT26i using Tapatalk 2
Hey, I had the same problem. It may be a long shot but try this. Take some canned air and blow out your headphone jack. For myself, it seems that somehow, some way, there was something in there (perhaps dust, lint) that was causing the phone to not switch the primary microphone back on from headset mode.
bill1clinton said:
Hey, I had the same problem. It may be a long shot but try this. Take some canned air and blow out your headphone jack. For myself, it seems that somehow, some way, there was something in there (perhaps dust, lint) that was causing the phone to not switch the primary microphone back on from headset mode.
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Click to collapse
Thanks, tried that too. Also in the mic opening. Both didn't work unfortunaly.
I will send the device RMA
(I really hoped that was not needed. Because the people who work at the repair company don't have any knowledge. The chance is big they send the device back after doing a factory reset... They did the same when my Nokia N8 was broken, 3 times!!! Wish me luck guys!)
cognosco said:
Thanks, tried that too. Also in the mic opening. Both didn't work unfortunaly.
I will send the device RMA
(I really hoped that was not needed. Because the people who work at the repair company don't have any knowledge. The chance is big they send the device back after doing a factory reset... They did the same when my Nokia N8 was broken, 3 times!!! Wish me luck guys!)
Click to expand...
Click to collapse
Just as I feared:
Got the device back, UNrepaired. Had to pay 85 euro's and they didn't repair anything. I had no warranty because I had modified software (I guess the unlocked bootloader). Totally unrelated but for them enough reason not to do anything but ask a lot of money instead.
hello guys, so after 3 days now i'm still having this problem: when i wake up the screen, for about 10 second the touchscreen is not working properly, is acting like crazy, this happens when i try to unlock the screen or when someone is calling me. after those 10 seconds, with screen on the touchscreen is working ok, with no problems. i have the device foar 6 mounths now, i've tryed with diferent roms and same problem. if someone else has or had this problem and know how to fix it please post a reply. thanks in advance
I saw in KA sony rom thread you also have this problem. Thanks for making this as separate thread to discuss this issue and find solution to this.
I was searching online and I found many have such problem and have all random solutions to it. like - offline charging the phone, landscape rotation toggle, headphone jack, press bottom of the phone hard etc etc but nothing worked for me
check out these links problem is discussed here but no sure shot solution.
http://talk.sonymobile.com/message/193609#193609#
http://talk.sonymobile.com/thread/37447
Some work around for answering phone quickly till problem solves - there are apps to answer calls just by pressing button.
https://play.google.com/store/apps/...SwxLDEsImNvbS5hbmRyb21pbmlnc20uZnNjaWZyZWUiXQ..
or
https://play.google.com/store/apps/...t#?t=W251bGwsMSwxLDEsImNvbS5sb3d2ZWxkLnVjcyJd
Please share if you find the solution.
demolatorul said:
hello guys, so after 3 days now i'm still having this problem: when i wake up the screen, for about 10 second the touchscreen is not working properly, is acting like crazy, this happens when i try to unlock the screen or when someone is calling me. after those 10 seconds, with screen on the touchscreen is working ok, with no problems. i have the device foar 6 mounths now, i've tryed with diferent roms and same problem. if someone else has or had this problem and know how to fix it please post a reply. thanks in advance
Click to expand...
Click to collapse
i had the same problem.. the service people fixed it!
Same problem....cant find a solution to it...
Sent from my MT11i using XDA Premium App
I've tryed all the soluttions presented above and nothing worked,i've send my phone to waranty service because is a hardware issue and needs to be solved in a way or other.
Sorry guys if you have the same problem, but if u can solve this in other ways or the ways that were presented above, feel free to post here your soluttions or your problems regarding the touchscreen, goodluck
Sent from my GT-I9001 using xda app-developers app
My call screen locks up very occassionally, but for some reason if you move the reject slider, hold it and slide it back without hanging up, it will come back to live. Never had a problem with lockscreen.
jasonwsc said:
My call screen locks up very occassionally, but for some reason if you move the reject slider, hold it and slide it back without hanging up, it will come back to live. Never had a problem with lockscreen.
Click to expand...
Click to collapse
Are u using any calling app? If yes..check that..
Sent from my Neo V
Out of no where that issue is gone. As far as I remember I did nothing to my phone.
It was same ROM, same kernel, same apps no updates so dont have solution
So now your problem dessapeard and your touchscreen is ok ?
Sent from my GT-I9001 using xda app-developers app
demolatorul said:
So now your problem dessapeard and your touchscreen is ok ?
Sent from my GT-I9001 using xda app-developers app
Click to expand...
Click to collapse
Yes all back to normal
I still have that problem, but only when my phone is charging... Whn I touch the screen it would jst randomly touch anywhere! I used the show touches option in developer settings in ICS and everytime I touched it.. It showed the random touches too .. But all this only happens when my phone is charging. Rest of the time it works completely fine.
Sent from my MT11i using Tapatalk 2
Are you using original charger?
Wysyłane z mojego MT11i za pomocą Tapatalk 2
munzirhussein said:
I still have that problem, but only when my phone is charging... Whn I touch the screen it would jst randomly touch anywhere! I used the show touches option in developer settings in ICS and everytime I touched it.. It showed the random touches too .. But all this only happens when my phone is charging. Rest of the time it works completely fine.
Sent from my MT11i using Tapatalk 2
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Click to collapse
yes, this mean's your phone touch panel is going to die. I also have the same problem, when i connect my phone on charger touch works randomly, when i removed it comes normal. This because i remember i used a duplicate charger and also tried different data cable which is same like SONY cable. So i feel this is main reason my touch panel gone and it is now on service center .
So if you do these all, please stop doing it. And use always SONY's Charger and Data cable to save your mobile from "TOUCH PANEL ISSUE".
karthicvkn said:
yes, this mean's your phone touch panel is going to die. I also have the same problem, when i connect my phone on charger touch works randomly, when i removed it comes normal. This because i remember i used a duplicate charger and also tried different data cable which is same like SONY cable. So i feel this is main reason my touch panel gone and it is now on service center .
So if you do these all, please stop doing it. And use always SONY's Charger and Data cable to save your mobile from "TOUCH PANEL ISSUE".
Click to expand...
Click to collapse
My phone has already made a visit to the service center for the same issue, though the problem still persists.. Even with Sony's charger and cable! This problem seems to hav no solution
Sent from my MT11i using Tapatalk 2
munzirhussein said:
My phone has already made a visit to the service center for the same issue, though the problem still persists.. Even with Sony's charger and cable! This problem seems to hav no solution
Sent from my MT11i using Tapatalk 2
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Click to collapse
Did they change your phone touch panel ???,
Yes they did. But I feel no difference... Because I still hav the random touch issue!
Sent from my MT11i using Tapatalk 2
munzirhussein said:
Yes they did. But I feel no difference... Because I still hav the random touch issue!
Sent from my MT11i using Tapatalk 2
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Click to collapse
Which mean's they didn't change your touch panel , How long your phone was with service center ? Why didn't you contact them again ?
My phone with them for more than 25 day, Probably i will get on next week.
munzirhussein said:
Yes they did. But I feel no difference... Because I still hav the random touch issue!
Sent from my MT11i using Tapatalk 2
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I'm shure that they did not changed your touchscreen, and they are lying to you , you should warn them again and take some measures
Sent from my GT-I9001 using xda app-developers app
My phone was with them for almost a month... Later while recieving the phone I noticed my phones front panel was damaged(the lower right of the front panel had broken paint) and the display electronic strip which should be covered was left exposed.. So they kept my fone for like 2months more.. No jokes! Contacted them every alternate day.. They always had the same answer.."we have ordered the parts.. It should be dispatched in a day or two" Thn finally I got my phone back with the front panel replaced.. But the strip was still exposed! I dint want my phone to stay there a month or two more.. So I let it be how it is! IMO I chose the wrong service center... There wer also others who complaining about their service... So now my phone has the touchscreen issue and a bit of the display electronic strip exposed inside the battery cover. Gave them my phone for an issue they gave me back with two!
Sent from my MT11i using Tapatalk 2
ksavai said:
Yes all back to normal
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hello i have a problem I updated and now i don't have the service menu when i dial that code for opening the service menu nothing happen please provide me the appropriate download link for the servicemenu.apk and a guide on how to implement it and I have another question don't know my xperia neo v was working correctly but its been 2 days its touch screen is fluctuating for example when I slide on unlock the phone I have to try 3-4 times as its always giving errors of wrong code etc don't know its a glitch or what so for that's why i want to test my touch screen so wanted that service menu apk.
Hey guys, it's been some time since I last posted here, but that's just because I didn't have much time to tinker with the phone at all... but let's get to the point.
My Ultra is unrooted, locked, with 4.4.2.
I usually leave NFC on because from my experience it doesn't affect the battery, and because I like the little icon on the bar, but yesterday I noticed that in the quick settings menu the icon was missing, but it had the "NFC" description underneath nevertheless.
So I rebooted, and the icon reappeared, but clicking on it (whether you click when on or off) doesn't do anything.
The little menu that appears by keeping the button pressed doesn't appear also (but I never tried bringing it up in the first place, ever, so I don't really know if it exists, since it's basically a simple switch).
I read on the Z1 compact forum that this happened to another user, but he didn't get any reply.
Could any of you try it out and report back please?
Thanks!
Sent from my C6833 using Tapatalk
It happen to my UZ as well then I have to go to 'setting' for switching on/off NFC.
Sent from my C6802 using XDA Premium 4 mobile app
Ive got same issue before. Ive just reflashed my phone and then NFC issue gone away.
Sent from my C6833 using Tapatalk
It actually happens and goes away without any notice at all... There are times that works, others that don't.
I don't personally use NFC that much to be bothered, but it's a bug anyway...
Sent from my C6833 using Tapatalk
After ive reflashed my phone,nfc issue gone away completly. I used nfc a lot with my speaker
Sent from my C6833 using Tapatalk
I have enabled all settings and trained and retrained the voice model. I cannot seem to get the OK Google detection from any screen. It works when I open the app or when I slide up from the bottom which is opening the app. I am using the Verizon Wireless version.
Any tips or is anyone else experiencing this issues too?
I had the same issue yesterday, but now it works for some reason. The only thing I did was to install the Google Now launcher, update the settings there, test it, and go back to the LG UI. There's no way for me to know if this made it work, I just know that now it does.
I'll try this and see what happens. I wish it would just work the way its built.
Sent from my VS990 using Tapatalk
Using Google Now Launcher didn't help.
Sent from my VS990 using Tapatalk
I read somewhere the other day that the most recent update to google search broke voice detection from any screen and lock screen. Waiting on a fix from Google..
That would make sense. I was getting frustrated with this device. It doesn't have the smart screen that stays on when you're looking at it and the issue with the fingerprint not working with a case then Ok Google detection not working. I was about to take it back.
Sent from my VS990 using Tapatalk
I had this issue on the htc m9 also, so I figured it was the app, or Android version 5.1
It seems to be fixed now.
Sent from my VS990 using Tapatalk
Mine still works just about half the time, just like on the HTC m9.
I have no issues with it since an update a few days ago.
Sent from my VS990 using Tapatalk
Nice, I just checked and I have an update, so I'm hoping it'll be the same here.
Update: so far so good.
YrrchSebor said:
Nice, I just checked and I have an update, so I'm hoping it'll be the same here.
Update: so far so good.
Click to expand...
Click to collapse
What is the version? Mine doesn't work. And when I retrain, it doesn't even hear me. However I can hit the microphone button and ask it a question without issue.
In Settings/Apps, the "Google App" I have is version 5.5.29.19.arm64
That's the most updated. Are you sure that you have Voice Detection turned on?
Sent from my VS990 using Tapatalk
Gah, mine is actually still sporadic here, worse than before even. At the moment I can't train my voice or talk after hitting the microphone button.... The Google app just isnt hearing me at all anywhere. The LG voice command app seems to work so I don't think it's my microphone.
It seemed to be working last night but I rebooted my phone this morning and now nothing
SprManKalEl said:
That's the most updated. Are you sure that you have Voice Detection turned on?
Sent from my VS990 using Tapatalk
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Yup. And when I attempt to retrain it, it says "listening" even after I say "OK Google". It just doesn't hear me. But I can press the mic icon and say "what time it is it" or any question like that without any issue at all.
Hmmmmm. I have found that the V10 does have some bugs. Not sure exactly why. For example, sometimes I see it disconnect from what is a very stable WiFi.
Sent from my VS990 using Tapatalk
SprManKalEl said:
Hmmmmm. I have found that the V10 does have some bugs. Not sure exactly why. For example, sometimes I see it disconnect from what is a very stable WiFi.
Sent from my VS990 using Tapatalk
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I haven't seen that, but I have noticed that the signal strength meter for the wifi seems to show a weaker signal than it did with my M9. And that the cell reception also seems a bit weaker as well.
It happens to me more at work than at home. Sometimes I have to switch to the Xfinity connection to watch Hulu. The WiFi at work isn't great. That's why we all hardwire our laptops.
Sent from my VS990 using Tapatalk
SprManKalEl said:
It happens to me more at work than at home. Sometimes I have to switch to the Xfinity connection to watch Hulu. The WiFi at work isn't great. That's why we all hardwire our laptops.
Sent from my VS990 using Tapatalk
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My only similar scenario is watching Showtime at the gym. They have a Netgear router there. I have now watched all of the latest season of Homeland there (about 50 minutes per episode), and haven't had any disconnection issues.
I can not figure out for the life of me why this is an issue on my Verizon V10. I have an alpine radio in my car, and whenever play music with my V10 to the radio over bluetooth, it skips all the time and it gets very very annoying. Sometimes a restart fixes this, sometimes clearing the cache for the bluetooth fixes this, but it always comes back. I do not know if it does this with calls as well. It does it with every bluetooth device I have connected to it. My radio being the most used one. I have done a factory reset, and hat has done nothing for me. Any help is greatly appreciated.
I have the same issue and cannot figure it out. Quite frustrating. Please update if you figure anything out and I will do the same.
I had issues. I ended up calling Verizon as I had issues even installing updates! I had to factory reset a crap load of times and it was pissing me off. I have since contacted LG. The phone was under factory warranty so I sent it back to them and they "re-calibrated my gps" and re-provisioned the phone to meet factory specifications. Now 2 weeks in it seems to have fixed the Bluetooth issue. Hoping it doesn't come back. By the way, this is the second LG V10. The first one was so bad Verizon swapped out the phone for me.
It's a software issue with 6.0 which was fixed with 6.0.1 which was released by Google in December of 2015 which we haven't gotten 14 months later.
Sent from my VS990 using Tapatalk
SprManKalEl said:
It's a software issue with 6.0 which was fixed with 6.0.1 which was released by Google in December of 2015 which we haven't gotten 14 months later.
Sent from my VS990 using Tapatalk
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So it is a software issue huh? The way it acts would make it seem like a hardware problem, but anything is possible with this thing apparently.
I have the same troubles too. It will cut out for a second her and there. In my car AND with my LG Tones. I could be playing music or a podcast. I could have the phone less than a foot away with no obstructions and it still cuts out. Pretty Suresh it's not a hardware issue.
Sent from my VS990 using Tapatalk
SprManKalEl said:
I have the same troubles too. It will cut out for a second her and there. In my car AND with my LG Tones. I could be playing music or a podcast. I could have the phone less than a foot away with no obstructions and it still cuts out. Pretty Suresh it's not a hardware issue.
Sent from my VS990 using Tapatalk
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I actually went through the problem of taking my radio out and extending the Bluetooth antenna thinking it might have been the problem. I am glad I am not the only one with this problem. I am a couple weeks out of warranty now too so I will have to live with it.
jaedenhudson14 said:
I actually went through the problem of taking my radio out and extending the Bluetooth antenna thinking it might have been the problem. I am glad I am not the only one with this problem. I am a couple weeks out of warranty now too so I will have to live with it.
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Hopefully we will get an update soon but it really has been a year since that happened.
Sent from my VS990 using Tapatalk
SprManKalEl said:
Hopefully we will get an update soon but it really has been a year since that happened.
Sent from my VS990 using Tapatalk
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I keep reading on different sites that nougat may be around the corner. If that is the case then I hope it gets fixed.
To the best of my knowledge it was fixed in 6.0.1 which was released 4 months BEFORE the V10 got 6.0.
Ya never know, it could have been broken in 7.0 and I HIGHLY DOUBT we'll get 7.1.1.
Sent from my VS990 using Tapatalk
Maybe it's just placebo, but after pondering/testing this exact question since I got this phone the day it released, seems to me that closing chrome has the most positive influence on bluetooth quality. I tend to close everything but messenger and jetAudio just to make myself feel better. Also noticed that poweramp didn't work as well as jA under any circumstances. Test your running apps, test your music app. Just my .02
Had big expectations for this phone.. Bluetooth issues, screen burn-in, no root (yet), no oem nougat still, kind of let down