Missing "Fingerprint Manager" on Z5 Compact - Xperia Z5 Compact Q&A, Help & Troubleshooting

I do not have US version of the phone and I do not live in US. However my fingerprint sued to work fine until I updated to Marshmallow using Xperia Companion. Then suddenly there is no "fingerprint manager" in setting->security!
What should I do?
Please help me.

if somehow u updated with wrong firmware take to warranty for fixng

Mine disappeared all of a sudden, got a new one in warranty.

Related

[Q] Problem with NFC

Hi,
I am quite a heavy NFC user, especially the Xperia SmartTags (made via my app of course). I have noticed that since the ICS upgrade, or possibly v 1.1.9 of Xperia SmartTag app my NFC detection rate has dropped from 100% to about 30%. Today I put my phone in my tagged car dock and nothing happened, then about 15 minutes into the journey, the tag was detected and Xperia SmartTag kicked in.
Looking at the phone log I am getting a lot of
07-09 23:13:44.600: W/NFC-LLC(758): LLC length mis-match
Perhaps 1 every every 3 seconds.
Google has been no help at all. Does anyone here experience the same issues or entries in the log? (install aLogCat to view the log)
Cheers
-- Phil
Update:
I have tracked process id 758 to be the NFC Service. This is throwing the warning every 2 seconds. The warnings stop when NFC is disabled. The issue remains even after removing Xperia SmartTags app and rebooting.
Same issue here. NFC is barely usable this way.
If you open the service menu, there is an nfc test. That test detects nfc tags perfectly all the time. So somethine is screwed up in the sony software.
RiotRick said:
Same issue here. NFC is barely usable this way.
If you open the service menu, there is an nfc test. That test detects nfc tags perfectly all the time. So somethine is screwed up in the sony software.
Click to expand...
Click to collapse
Thanks for the info, I'm glad its nothing I have done. I think I am going to flash back to GB. ICS is nice, and Chrome is amazing, but NFC is more important to me.
does anyone on GB see this?
I think it is a bug in the current ics rom. On gingerbread it worked fine. I have smart tags all over the place
I'm sure it will be resolved in a future update.
Sent from my LT26i using xda app-developers app
I'm suffering the same problem
RiotRick said:
I think it is a bug in the current ics rom. On gingerbread it worked fine. I have smart tags all over the place
I'm sure it will be resolved in a future update.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
I'm sort of counting on it, although I don't use NFC that much, it was a very useful thing.
I'm running ICS 6.1.A.1.58 and the Xperia NFC Tags work maybe 1 out 10 tries (if I'm lucky) I know there's a higher firmware 6.1.A.2.45, does anyone have this who can confirm the NFC Tag issue has been fixed?
Works perfectly on ka15. It should be fixed in last two firmwares
Sent from Hell using Xperia-S
I have 6.1.B.0.544 and I do have NFC problems. To scan Xperia SmartTag I need to put the phone on the tag and wait for 10-15 seconds. Which makes the technology useless. This is really annoying. Meanwhile my wife uses her SGS3 with my tags just in miliseconds which annoys me even more.
Have you taken the latest SmartConnect update? Since taking it NFC has worked 100%
Sent from my Nexus 7 using xda app-developers app
I just bought an xperia P LT22i yesterday and it could detect smart tags just fine. Then I updated to Android 4.1.2 (6.2.A.0.400) (don't know exactly what changed) and it completely ignored my tags. Would never detect them.
I tried to update that smart connect app andit didn't change anything.
Than I reseted my phone to factory settings. It didn't downgrade the system, but the smarttags app was gone and the smart connect app (wich has been downgraded) started to detect the tags 100% and treat them as "events". When I touch a tag it starts an event and if I touch the same tag again the event ends. And smarttag app is useless.
I know nothing about file transfers, never tried them.
(repeating post 'cause I've posted on the wrong thread :silly
I too have a NFC issue with my LT26i. The thing is I had the whole NFC and SIM flex replaced and before I broke the original one the NFC had worked fine, even on ICS. Now, after I installed the new flex, the NFC function shows it's enabled but it doesn't detect anything. I freshly flashed the ICS ROM, nothing. Updated to JB, still nothing. Could the flex or the antenna have a problem? I doubt the antenna has a problem but the flex, even though it's new, it could have some issues and it's not genuine.
Download smart connect by sony from google play
Sent from my LT22i using xda premium
Already installed but nothing.
Below, there's a pic showing the missing chip (marked with a red arrow) from the mainboard. What's it for?

XPERIA P freezing (new mobile with original ROM)

Hi all,
Ive 2 xperia p. One of them came out of the box with a simcard insertion problem and got repaired - but it came back freezing after 5 minutes of usage (roundly). I restart it with the hw keys but then it happens again and again... It seems to be totally random: it crashes on games, browser, idle etc. Id already tried to erase eveything and reinstall the system using pc companion (Android 4.0). Differently from mobiles with similar problems that I found in this forum, it have never had any modification (currently it has all factory settings besides my google account) and still crashes. Meanwhile, Im using the other xperia without any problem on the same OS etc.
Its actually my wifes mobile and we dont want her to stay another 30 days without it by sending it back to the official support. Do you have any idea for a way to fix it? I keep wandering whether it might be something wrong that the official support did to its hardware...
BIG THANKS, GUYS!
Best
gaaahbriel said:
Hi all,
Ive 2 xperia p. One of them came out of the box with a simcard insertion problem and got repaired - but it came back freezing after 5 minutes of usage (roundly). I restart it with the hw keys but then it happens again and again... It seems to be totally random: it crashes on games, browser, idle etc. Id already tried to erase eveything and reinstall the system using pc companion (Android 4.0). Differently from mobiles with similar problems that I found in this forum, it have never had any modification (currently it has all factory settings besides my google account) and still crashes. Meanwhile, Im using the other xperia without any problem on the same OS etc.
Its actually my wifes mobile and we dont want her to stay another 30 days without it by sending it back to the official support. Do you have any idea for a way to fix it? I keep wandering whether it might be something wrong that the official support did to its hardware...
BIG THANKS, GUYS!
Best
Click to expand...
Click to collapse
what your build number ?
try updating it to .75 latest ,if not fixed
try flashing stock .75 via flashtool if still problem is there contact service center
percy215 said:
what your build number ?
try updating it to .75 latest ,if not fixed
try flashing stock .75 via flashtool if still problem is there contact service center
Click to expand...
Click to collapse
Tks, Percy! Ive 6.1.B.0.544 - I assume the one you mentioned woud be 6.1.B.075, right? I live in Brazil - may it be the case that this version is not avaialable on my country? Tks!
gaaahbriel said:
Tks, Percy! Ive 6.1.B.0.544 - I assume the one you mentioned woud be 6.1.B.075, right? I live in Brazil - may it be the case that this version is not avaialable on my country? Tks!
Click to expand...
Click to collapse
may be just check in software update ,if it doesn't show then ask service center to replace the whole piece ! hardware problem may also be there
Sony is sending you back refurbished units, not your same one most likely, so if you receive it and its faulty, best you exchange it again, sucks tbh but if you hold onto it, might get worse

Apps crash constanly on the Z4T

I have now the second device. The fist had screen backlight issues, which are better now, but not completely solved.
But the new device has the issue now that certain apps crash immediately after starting them. Sometime one needs to open them 10 times, before they get stable.
This happens also, if one reboots the machine and the first app after the restart crashes directly.
This affects not all apps, but Instagram, Google+, Facebook are such candidates which crash frequently.
Other apps like Chrome had never failed so far.
The report, which can be send to Google show signals like 6 or 11 are the cause for the crash.
Is this the known Lollipop 5.0.x RAM bug?
But after rebooting and 32GB RAM, there should be plenty of memory?
I also made a factory reset and installed only some apps, but it did not get better, the crash orgy goes on.
Did anyone else observed such behavior?
Fist Sorry for my Bad English. Im are German
This ist not normaly. Have you make the Lollipop Update 5.02
Here is no Crash on Apps. Some Games not work anymore. Lollipop inkompatible.
Game that not work
Shredder Shess must be v1.3.1. V1.2.2 Crash on Startup.
GT Racing 2 frozen after first Race and not Response anymore
Oscura crash on Startup
Galactic not reponse after load to Start Screen
This is a Lollipop issue.
Facebook, Google+ work without Problems.
Xperia Z4 LTE Version Update to 5.0.2
Koto99 said:
Fist Sorry for my Bad English. Im are German
Facebook, Google+ work without Problems.
Xperia Z4 LTE Version Update to 5.0.2
Click to expand...
Click to collapse
No worries, I'm also German.
I returned the second device yesterday. The guy from the retail store told me not to try a third one.
I should wait for the second charge of the production line. He confirmed other returns of the tablet in his store.
Very sad, the device would be great in theory, but it has to many teething troubles at the moment.
So I will go with my nearly dead Nexus 7 and stay tuned, maybe an other vendor brings a stunning item or I change to the dark side and buy an iPad :crying:
Please post software version and app-version #
To put this in perspective and maybe even help you, you should post some version numbers (find it in about Tablet or in an App help).
Wifi or LTE would also be helpful.
In Germany the Tablets came with software 28.0.A.6.2
I am on 28.0.7.24 and have no crashes whatsoever.
28.0.7.31 might reach the servers next week.
I have Update to Lollipop 5.0.2 and Google+ are 5.8.0.966
Tab Data
Purchased from otto.de
LTE
SGP771
Build 28.0.A.7.24
Benchmark: AnTuTu 64bit: 59290
Display Perfekt: No Clouding
Sound Perfekt: no Noise or whatever reportet by Amazon Reviews
No Overheating: Play Real Racing 3 it will light Warm Top Side. Botton Side Hand Warm.
The tablet is WIFI has build number 28.0.A.6.2 (see screenshot)
The announced update 28.0.A.7.24 is not available at the moment here in Germany.
The PC Companion told me, my software were on the latest status.
die Schweiz, die Schweiz ...
I flashed a CH-version with flashtool
Where can I get an image? Is warranty void after flashing the device?
Gesendet von meinem SGP712 mit Tapatalk
Where can I get an image?
Click to expand...
Click to collapse
http://www.flashtool.net/index.php
And then DL ROMs via the integrated XperiFirm if operating under MS Windows.
Otherwise:
http://forum.xda-developers.com/showpost.php?p=54527942
Is warranty void after flashing the device?
Click to expand...
Click to collapse
It is an original SONY ftf.
Your bootloader can stay locked.

Camera maulfuction ( unfortunately, camera has stopped) error message

I've Had this tab for almost 3 years with no problems. I purchased it unlocked, from Sony.
2 weeks ago the camera just stopped working. No drops, Splashes, or any other drama to the z3 tablet compact.
These are the things I've tried:
Sony companion re install of software(6.0.1 MM)
Factory data reset
Removed sd card
Reset all defaults
Cleared all camera data from apps and restart
Tried disable camera, and install 3rd party app from play store, front facing actually took a picture,but with no on screen preview, just black screen, I tapped the shutter button, it took the pic, rear camera still inop.
Tried the onboard support diagnostics camera test, it force closed the support app....lol
I'm running fully stock android 6.0.1 mm over the air download/Model # SGP612/Build # 23.5.A.0.575/ Android security patch level-March 1 2016
Kernel version- 3.4.0-perf-g43ea728/[email protected] #1/Friday April 22 17:27:56 2016
I now live in Thailand and the local Sony store says after getting my IDID# and serial #, they can not repair here.
I'm trying to avoid sending it in to Sony, but if I have to, does anybody have a link?
Thanks a lot for your help.
I have the same problem, on my note 3 with 9.7 temasek ROM and idle kernel 7.1.0, can any body help?
I have the same problem too. Im on stock marshmallow sgp621. Camera just suddenly stopped working and when the diagnostics camera test setting is used it shows support has stopped. I dont think im on warranty anymore. Im really hoping to get this fixed since this is my daily driver/phone. Im very much dependent on cameras in taking pictures of notes and stuff. Please help
Same problem. Someone could fix it?
Enviado desde mi SGP611 mediante Tapatalk
I have issues with the camera om my Z3CT to. The camera app starts but isn't able to take any pictures. It seems that the hardware is stuck somehow (can't focus). Not sure if it's an issue with the fw or the hardware though. Try downgrade to earlier fw and check if it works, if it does it's probably related to the camera drivers. I never really use my tablet to take pictures (use my Z5C phone instead, and just sync the pictures with my tab), so it's not really a big issue for me.
---------- Post added at 08:09 AM ---------- Previous post was at 08:08 AM ----------
aeoslive said:
I have the same problem, on my note 3 with 9.7 temasek ROM and idle kernel 7.1.0, can any body help?
Click to expand...
Click to collapse
Note 3 is a Samsung device, so you are in the wrong section.
http://forum.xda-developers.com/galaxy-note-3

Question 61.0.A.15.35

It looks new update was released:
Xperia 1 III (XQ-BC52)
The latest software and firmware versions for the Xperia 1 III (XQ-BC52) XperiCheck.com checks the Sony servers every 5 minutes to always display the latest information.
xpericheck.com
Anyone received it already and can share feedback? Knowing sony only copy paste of security patch from Google but who knows?
Stubborn sony still does not share release notes! <angry>
Got it yesterday, no issues, but I haven't noticed any obvious changes either.
On previous version, I've had a black notification bar stick to the top of game screen a few times, no reoccurrences of that so far, but am not convinced it's fixed yet.
Now generally available in UK - was only for carrier versions previously I understand. Only change I can detect is October security update. Shame Sony never do a change log
Has anyone else lost touch and navigation vibration since this update? I just got the update today and since then I'm not getting any vibration when interacting with the phone at all and can't get it re-activated
DarthOps said:
Has anyone else lost touch and navigation vibration since this update? I just got the update today and since then I'm not getting any vibration when interacting with the phone at all and can't get it re-activated
Click to expand...
Click to collapse
Looks like a restart fixed it!
Touch and navigation vibration is so buggy. One restart it works, another restart it doesn't work and another restar it works. I think it is time for Sony to fix this. Anyway that is my problem with touch and navigation vibration. After this software update it works but we will see if they fixed this..
Hi,
I noticed changes in the Clock application and when it's ringing, buttons looks like new Android 12 Design maybe...
Nothing else noticed as changed since yesterday (so not a long time...)
cporeaux said:
Hi,
I noticed changes in the Clock application and when it's ringing, buttons looks like new Android 12 Design maybe...
Nothing else noticed as changed since yesterday (so not a long time...)
Click to expand...
Click to collapse
The clock app is updated through the play store by google, not by sony. I had the new design before this new sony update.
ok, sorry
The XQ-BC62 got this today and I can't find anything that changed except for a security update. It's a huge plus if Sony has automated security patches, but there's a lot of unfinished work on this phone that I'd like to see addressed. Start fixing carrier support!
Alot of ppl are saying heat fixed but mines still gets warm
The Photo Pro and Cinema Pro apps run cool now. The phone gets warm, but hot, if I run a video transcoder.
It seems to have a new bug with tap-to-wake.
kevinmcmurtrie said:
The Photo Pro and Cinema Pro apps run cool now. The phone gets warm, but hot, if I run a video transcoder.
It seems to have a new bug with tap-to-wake.
Click to expand...
Click to collapse
Yea it better on chinese ROM for me. I removed all the badiu crap and it close to stock than ever.
Word of advice. Do not change anything in the default phone setting >>> *#*#4636#*#* this will cause the mobile network setting to fc and only way out or to fix is starting from scratch with new flasher.

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