Galaxy S6 Edge screen turns on intermittently - Android Q&A, Help & Troubleshooting

I have a Galaxy S6 Edge whose screen turns on at semi-random intervals when sitting idle. The best advice I've gotten so far is to factory reset, but I'd like to be a bit more scientific: Is there a dev app I could run that logs screen/button/software events that I could filter to find out why the screen keeps turning on? If it's hardware, I can probably get it repaired or replaced under warranty, but I'd really like to just fix it if I can determine it's software.

farrisgoldstein said:
I have a Galaxy S6 Edge whose screen turns on at semi-random intervals when sitting idle. The best advice I've gotten so far is to factory reset, but I'd like to be a bit more scientific: Is there a dev app I could run that logs screen/button/software events that I could filter to find out why the screen keeps turning on? If it's hardware, I can probably get it repaired or replaced under warranty, but I'd really like to just fix it if I can determine it's software.
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Click to collapse
you can check the apps running in background this might help

Related

[Q] Leave screen on during Charge option missing

How do I allow the screen to remain on during a charge?
I use my phone for music in my car, but find it irratating when I have to constantly turn the screen on and enter my unlock pattern.
On other android devices there is the option to Leave the screen on during charging under Applications > Development.
Any Ideas on the Galaxy S2?
Kind Regards
Lewis
I'm pretty sure they took this out because you'd get burn-in with SAMOLED screens...
Even if you do figure out a way of how to do this I would advise you not to. The screen can get pretty bad "burn in" pretty quickly, as I had found out with my old galaxy s.
I'm having the opposite problem the screen will remain on while charging. Cannot find a setting , four example woke this morning and left the phone in the charger returned a hour latter and the screen was still on, dimmed down but still ON.
is there a way to fix this, I'm worried about burning the screen early
This is a standard android feature that was originally found in the SGS but removed in the froyo firmware upgrade, there was no reason given but it was speculated this was to minimise screen burn.
There are a number of widgets on the android market that does the same, Widgetroid is one from the top of my head but even that's a bit of an overkill. Just install to restore the functionality.

Touch Screen Issues

having a problem with my touch screen. i've factory reset, wiped, and have even flashed a few different roms, i'm convinced the problem is with my phone and i'm hoping it's not broken. i turned on the touch indicator option and can see that sometimes when i wake my phone there is already input on the very center of my screen, almost where the Sense unlock ring would be. if i'm touching the edge of my screen and wake it happens a lot more often, and i was just playing with it and i'm able to make this occur by touching where the screen meets the bezel. anyone have any suggestions? it's really annoying, it'll open apps, unlock my phone, hang up calls, ect. thanks for any time in reading this and any suggestions you may have!
chrisosaur said:
having a problem with my touch screen. i've factory reset, wiped, and have even flashed a few different roms, i'm convinced the problem is with my phone and i'm hoping it's not broken. i turned on the touch indicator option and can see that sometimes when i wake my phone there is already input on the very center of my screen, almost where the Sense unlock ring would be. if i'm touching the edge of my screen and wake it happens a lot more often, and i was just playing with it and i'm able to make this occur by touching where the screen meets the bezel. anyone have any suggestions? it's really annoying, it'll open apps, unlock my phone, hang up calls, ect. thanks for any time in reading this and any suggestions you may have!
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Click to collapse
I had the same issue with my Samsung Gal ( the org) and ended up having to get it replaced at Verizon. But again i also had the issue on my DINC and that was just some dirt after taking it apart and cleaning everything was good to go...other then that it very well could be the screen

[Q] How to enable clock on S6 edge screen in sleep mode

On my S6 edge I have on occasion seen that the black sleep screen suddenly showed the clock in big numbers (not the edge clock), and the faded away.
I know that I can get to see the edge screen by swiping up and down. But for the life of me do not know how to get the clock to appear on the sleep screen.
I have tried the home button, volume buttons, power button but all of this basically just turns the screen on.
Any suggestions?
in edge setting.
@Alex clock setting
Alex-V said:
in edge setting.
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Click to collapse
Thx Alex, but that is the setting for when you switch on the S6, and the you can see the clock on the lock screen.
I have found an image on google for what I am looking for , seen encl image. But then without using th the trasparent case.
rgds
surfer3000 said:
Thx Alex, but that is the setting for when you switch on the S6, and the you can see the clock on the lock screen.
I have found an image on google for what I am looking for , seen encl image. But then without using th the trasparent case.
rgds
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Click to collapse
That screen should only be possible with the Clear View case on. Are you using any type of case with your S6?
There are magnets inside the Clear View case which the phone uses to detect when the cover is closed to display that screen.
There might be a bug with your phone if that is happening.
Do you have any strong magnets around your phone, like a speaker or anything, that might be setting it off? But even so, that still shouldn't happen since Clear View cases also have an NFC chip to enable that functionality to ensure that just normal magnets won't set it off (and to prevent fake cases and counterfeits).
Are you rooted and have some tweak installed that you forgot about perhaps?
That's the strange thing. It did show and I do not have any case for the S6.
No it was not close to a magnet.
It is not rooted.
Thx for the reply
surfer3000 said:
That's the strange thing. It did show and I do not have any case for the S6.
No it was not close to a magnet.
It is not rooted.
Thx for the reply
Click to expand...
Click to collapse
That's very strange. Are you able to take a quick picture of it when it happens, I know that'll be hard to do.
Are you sure it is the exact same screen as the Clear View Case screen? Maybe it's something that looks similar, for example if you have a dark lockscreen.
Do you have Air Gesture Wakeup turned on (where you wave your hand over the screen and it turns on)? On the S4 you could make a similar screen turn on by using Air Gesture but on the S6 it takes you straight to the lockscreen. Maybe it's that in combination with something else?
I've been trying myself to get that screen to come on but without seeing what the actual screen looks like I'm out of ideas.
jonchliu said:
That's very strange. Are you able to take a quick picture of it when it happens, I know that'll be hard to do.
Are you sure it is the exact same screen as the Clear View Case screen? Maybe it's something that looks similar, for example if you have a dark lockscreen.
Do you have Air Gesture Wakeup turned on (where you wave your hand over the screen and it turns on)? On the S4 you could make a similar screen turn on by using Air Gesture but on the S6 it takes you straight to the lockscreen. Maybe it's that in combination with something else?
I've been trying myself to get that screen to come on but without seeing what the actual screen looks like I'm out of ideas.
Click to expand...
Click to collapse
Thx for trying. Taking a screen shot would be difficult as it comes on only for a few seconds. Haven't seen it for the last few days strangely enough.
I got the same thing yesterday, it even had the edge tabs lit up from messages I had waiting. No case, but my phone was close up my laptop when I saw it, maybe a magnetic field thing??
That happens when you have a message or email or missed call from one of your 5 edge contacts. The pull out side menu also bulges out with the color of the contact. Very cool feature!
Thx that must be it. SOLVED
ozaghloul said:
That happens when you have a message or email or missed call from one of your 5 edge contacts. The pull out side menu also bulges out with the color of the contact. Very cool feature!
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Click to collapse
I just realized that yesterday, but I noticed that it only works when the phone is laying down and your really need to pick it up quickly, if I slowly/gently pick up the phone, that feature doesn't activate. I also noticed that it likes to shut off fast, even interacting with the bubble, you gotta open up the app quickly as the screen doesn't give you time to actually read what's on it.
If Samsung tweaks that a bit to active more easily and keep the screen on a few seconds longer, it'll be a nice feature.
The occasional clock still happens on my phone
I just bought a Galaxy S6 edge+ two weeks ago... and the case I ordered for it should be here tomorrow.
The face, not the edge, of the clock lighting up when I pick it up has been happening randomly since I bought it. It is usually accompanied with the phone vibrating too. So it has nothing to do with the case (which I don't have one yet), or where the phone has been sitting.
I honestly thought this was a feature, and have spent at least 10 hours trying to track this feature down. Only to learn that the online manual is already outdated for my phone. I'm not sure what came pre-loaded, but the first thing it did was a complete upgrade to Android 5.1.1. ...and that took place via Wifi, even before I was able to activate the phone.
Granted, the phone works great! I seriously love it! But, completely randomly, as far as I've been able to tell, it shows the clock on main screen when the rest of the phone is asleep, when I pick it up. Meanwhile, the edge clock works great whenever I want it. But when pulling the phone out of my pocket, I would like to see the "big clock" on the main screen without having to hit a button or swipe the screen. But correct me if I am wrong. It would seem that the only "official" way for this to happen is to buy a certain type of case for it?
My mom has a Droid Turbo. And other than the insane battery life (48 hours talk time), the other feature I really like about it is that you can just wave you hand anywhere near the screen and the clock turns on. I was hoping that this was some sort of feature of the S6 edge+ too. But I guess I am wrong about this.
Any thoughts as to why the clock sometimes comes on, but most of the time doesn't, when I pick it up?
PBFred said:
I just bought a Galaxy S6 edge+ two weeks ago... and the case I ordered for it should be here tomorrow.
The face, not the edge, of the clock lighting up when I pick it up has been happening randomly since I bought it. It is usually accompanied with the phone vibrating too. So it has nothing to do with the case (which I don't have one yet), or where the phone has been sitting.
I honestly thought this was a feature, and have spent at least 10 hours trying to track this feature down. Only to learn that the online manual is already outdated for my phone. I'm not sure what came pre-loaded, but the first thing it did was a complete upgrade to Android 5.1.1. ...and that took place via Wifi, even before I was able to activate the phone.
Granted, the phone works great! I seriously love it! But, completely randomly, as far as I've been able to tell, it shows the clock on main screen when the rest of the phone is asleep, when I pick it up. Meanwhile, the edge clock works great whenever I want it. But when pulling the phone out of my pocket, I would like to see the "big clock" on the main screen without having to hit a button or swipe the screen. But correct me if I am wrong. It would seem that the only "official" way for this to happen is to buy a certain type of case for it?
My mom has a Droid Turbo. And other than the insane battery life (48 hours talk time), the other feature I really like about it is that you can just wave you hand anywhere near the screen and the clock turns on. I was hoping that this was some sort of feature of the S6 edge+ too. But I guess I am wrong about this.
Any thoughts as to why the clock sometimes comes on, but most of the time doesn't, when I pick it up?
Click to expand...
Click to collapse
My observation is that this happens whenever theres a notification waiting, if the phone gets picked up with a pending notification it vibrates and shows the clock with the edge tabs visible too. Has anyone found a way to turn this on at will?

Samsung Galaxy Alpha Screen problem

Hello everyone, this happened just today. I was using my galaxy alpha AT&T and all of a sudden the screen starting glitching and jumping. I was quite shocked because I bought this phone a few days ago. Although the phone is not brand new but the vendor told me that it's completely fine. Anyhow, I pressed the power button and waited for a few seconds then turned the screen back on. This time the screen was fine but after a few seconds of usage the problem started again. Now i read on the internet that this is not a screen issue but rather its associated with phone's charging port but I'm not sure. And another interesting thing is that the screen shots are completely fine and there are no signs of glitching or flickering. Secondly also note that I was experiencing the famous "cannot charge because battery is too cold!" message and I believe that this problem is also associated with the charging port. So please if anyone is familiar with this problem then guide me. Here a video link that shows what's happening to my screen
https://www.google.com.pk/url?sa=t&...iApUmAM4lJrHPxV6Q&sig2=gXDieE4_dAV6uMn5D-OazA
If you have the screen on the lowest bright setting the flickering will continue. Once I put it back on auto or at a slightly higher level the flickering went away. That's at least what fixed mine.
shawnk320 said:
If you have the screen on the lowest bright setting the flickering will continue. Once I put it back on auto or at a slightly higher level the flickering went away. That's at least what fixed mine.
Click to expand...
Click to collapse
I also had this problem before the only way to fiix this was to set the mimimum brightness to 10 in gravitybox xposed module also the dimming of brightness so that it wont flicker
sfaizan said:
Hello everyone, this happened just today. I was using my galaxy alpha AT&T and all of a sudden the screen starting glitching and jumping. I was quite shocked because I bought this phone a few days ago. Although the phone is not brand new but the vendor told me that it's completely fine. Anyhow, I pressed the power button and waited for a few seconds then turned the screen back on. This time the screen was fine but after a few seconds of usage the problem started again. Now i read on the internet that this is not a screen issue but rather its associated with phone's charging port but I'm not sure. And another interesting thing is that the screen shots are completely fine and there are no signs of glitching or flickering. Secondly also note that I was experiencing the famous "cannot charge because battery is too cold!" message and I believe that this problem is also associated with the charging port. So please if anyone is familiar with this problem then guide me. Here a video link that shows what's happening to my screen
https://www.google.com.pk/url?sa=t&...iApUmAM4lJrHPxV6Q&sig2=gXDieE4_dAV6uMn5D-OazA
Click to expand...
Click to collapse
I've never had encounter this kind of problem. Your problem is too severe. I think it is related to the hardware.

For anyone interested, some info about screen flickering issue.

Seems that a lot of people complain about this bug/glitch. It mostly happens with this device, specific to some carrier like s5 t mobile etc. Mostly what people face is flickering with a green/yellow nuance that covers at least half of the screen, and that happens when you set screen brightness on minimum. Some other ( like me ) also get the flickering while turning the screen on or off. So I started doing some searches over the web, and tried all the 'fixes' possible. Sadly to me nothing worked. Some of these 'fixes' are :
Turning off auto brightness.
Turning off adaptive display.
Turning off screen overlay ( found on developer settings )
Also other strange ones like removing your sd card etc. Few people say that these worked for them, but for me it didn't.
I tried booting on safe mode, and the problem was still there. I also flashed official 5.0 and the same. So the only thing left was to blame the hardware. But I was sceptical about this since the problem is not persistive, sometimes it happens, sometimes not. Sometimes it happens on small scale, sometimes it is worse. Also a lot of people say that their devices were working fine and the problem started after marshmallow update. A certain person on an online forum claims that he/ she spoke with samsung officials and they are aware about this problem and working on an update to fix this. Does this mean it is not physical problem but just a software glitch ? Hard to say, I sent my phone to different local repair shop and they say it is screen physical problem. But maybe they just want to scam me and take money ( new screen costs too much )
After going through all these, I just got the idea to try and flash an older firmware, like kitkat. And to my surprise, on official kitkat rom it still does the problem, but FAR less.
So TLDR if you have this glitch and gave up on all the 'fixes' you found online, try flashing kitkat, it might work for you even if it's not a permanent fix.
I'm sorry to bump this topic being that it seems dead. However after my own research and now my second S5 from T-Mobile. I'm at the same point as you. My research states that it's more of an AMOLED screen issue, which after a factory reset and flash of older ROM and such does make sense. However, at the same time it could be an actual issue with the screen.
It's definitely a hardware issue in my case-cold temperatures exacerbate it ie-I have no flicker issues in the summer, but get flicker issues in the winter if my phone cool's down to the 60s. The flicker goes away if I heat the screen.
It seems the lower the temp, the more wattage (brightness) is required for the display matrix to function; insufficient wattage/heat when the screen is activated, and the matrix collapses. This is why it autobrightness tends causes issues when it provides power below threshold for matrix stability.
Easiest legitimate econimical fix is ordering a replacement screen, if you have reaervations about yiur shop doing it, it's a very easy/cheap/simple process to do yourself and plenty of how to YouTube videos.
okay, I will solve this issue for yall. I have an s5 g900t that had the screen flicker issue and also when temps are cold, the screen would blank out till I warmed the screen. I fixed this issue after a year of having the issue. a temp fix which can damage the device was found by accident when I went to change out a broken rear cam. heating the screen with a heat gun during surgery fixed the issue for a while then the symptoms came back. after much much research and testing, I found the amoled screen was the culprit. I ordered a new screen and replaced it. no more issues. I took the old screen and replaced it to my other s5 which is for testing only and the screen flickered under low light and would not come on when cold. so, if you have a screen that is flickering in low light and/or wont come on during cold, its your screen. replace it and fixed. how long the new screen will last? well 2 years later no problems, yet.
FYI, AMOLED screens are notorious for this issue and the manufacture is well aware.

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