samsung tablet firmware help retail mode - Android Q&A, Help & Troubleshooting

ok so i have been given 2 tablets to work on and i have 2 issues but both are going to need the same treatment , firstly both of the tablets are ex display models, one i have access to and can use all the options etc but im having no luck in achieving what i need to do, the second is also in retail mode, but some idiot has put a lock on the front screen and i cannot remove it or bypass it so
how do i totally remove retail mode, i have managed to log in and try and do a factory reset but it just re installs retail mode
the tablet that i can make most use of is a galaxy tab A model number sm-t550x
android version 5.0.2
build number lrx22.g t550xxxu1a0e9_llk
if that means anything or is indeed needed, im guessing i need to install some stock firmware but i am a total noob at all this and have no idea where even to start
the second tablet is a smt560 but i cant give much more information than that as there is a pin on it that someone has put on and even a factory reset by holding volume up and the home button etc does not help.

Related

[Q] getting into recovery, touchscreen (d2pad, rk2829)

Well, I have a d2pad SN 201301 on the back so its somewhat new
It uses rk2829 rockchip.
Anyways Ive been trying to get recovery on it for the past couple hours to use a new rom, finally got recovery working, did everything installed my rom, and let it restart.
Well, The rom isnt compatible, there was a later version a few pages into the thread that might have been, but the one I got wasnt.
So now I'm stuck, at the intro d2 logo
I only have 1 button and it is power.
Ive tried to get adb working, because it at least says its connected, but with no success anyone have any ideas?
wzzupp548 said:
Well, I have a d2pad SN 201301 on the back so its somewhat new
It uses rk2829 rockchip.
Anyways Ive been trying to get recovery on it for the past couple hours to use a new rom, finally got recovery working, did everything installed my rom, and let it restart.
Well, The rom isnt compatible, there was a later version a few pages into the thread that might have been, but the one I got wasnt.
So now I'm stuck, at the intro d2 logo
I only have 1 button and it is power.
Ive tried to get adb working, because it at least says its connected, but with no success anyone have any ideas?
Click to expand...
Click to collapse
Hey, I realize that it's been a couple years since you posted this question. I never saw any responses. So how did it all end?
Also, there was one critical piece of information you failed to share with the XDA community...you said you worked on getting into recovery with a device that only had a power button and no volume buttons. May I ask how on earth you managed to get into recovery using only a power button? Reason I ask is that I am now facing this situation. NTech Alexis RX3HD8 tablet, rockchip RK2928 processor, power button and no volume buttons! I need to get into recovery but I cannot turn on USB debugging (and the tablet is pattern locked but the pattern was entered too many times....so I am locked out).
At this point, if I cannot enter recovery mode, the tablet is a permanently soft-bricked which is, for all intents and purposes, the same as a hard-brick.
I think what happened for me was, wanted to install new rom, got into recovery to install it, then it bricked my tab, after that I was at the logo
in my case i fixed everything by getting a rkflasher, to reinstall it, and contacting support for the factory image, which is lucky they new something about it, some companies abandon support, or dont know enoguh about what they sell, lol
as for your situation
these are the things i'd try
1. If it has google play, and is connected wifi even if its locked you can try this page
https://www.google.com/android/devicemanager
and then pick ur device and factory reset it is an option (although ive never tried it)
2. search around on the internet for 1 button recovery methods, I've seen quite a few weird tablets, and some I can think of with 1 button recovery
A. a pin hole thats not the reset button or the mic, was an actual button, and that was used to get into recovery with a safety pin, and doing the normal holding it while powering on method
B.. holding the power button, and instead of letting go when u see a logo, keep holding it, till it shuts off again, then power it on
C. plug it in to pc via usb, and turn it on, while its booting, see if ur pc recognizes it at any point during the startup and try to run some commands, ive had a brand of tabs, that give u adb access during boot, but then remove it after finished booting
4. their website is in spanish, and they dont have firmware/manual links available for your tablet
You could contact support for recovery instructions or reflash instructions,, and hope they speak english or you speak Spanish
Most of the time with 1 button tablets, if theirs no info of similar ones online, unless you can contact support, you might be out of luck
PS, my edit:
also, I saw ur post on the youtube video while looking up stuff about this tablet, if that guy can get you a firmware, you have another option of trying to get to download mode too
my tablet, with rk2928 uses these instructions to get it to show up in the RKBatchTool.
https://www.d2pad.info/docs/OSFirmwareInstallInstruction_D2-721.pdf
maybe they can help you get into download mode on urs
all of this being said, I hope my first suggestion will work, IDK if wifi is disabled during pattern lock, or if u can factory reset any tablet, I just know I always see that option when I'm using it to find my devices ect.
CVAngelo said:
Hey, I realize that it's been a couple years since you posted this question. I never saw any responses. So how did it all end?
Also, there was one critical piece of information you failed to share with the XDA community...you said you worked on getting into recovery with a device that only had a power button and no volume buttons. May I ask how on earth you managed to get into recovery using only a power button? Reason I ask is that I am now facing this situation. NTech Alexis RX3HD8 tablet, rockchip RK2928 processor, power button and no volume buttons! I need to get into recovery but I cannot turn on USB debugging (and the tablet is pattern locked but the pattern was entered too many times....so I am locked out).
At this point, if I cannot enter recovery mode, the tablet is a permanently soft-bricked which is, for all intents and purposes, the same as a hard-brick.
Click to expand...
Click to collapse
Without ADB a soft-brick can become permanent state!
wzzupp548 said:
I think what happened for me was, wanted to install new rom, got into recovery to install it, then it bricked my tab, after that I was at the logo
in my case i fixed everything by getting a rkflasher, to reinstall it, and contacting support for the factory image, which is lucky they new something about it, some companies abandon support, or dont know enoguh about what they sell, lol
as for your situation
these are the things i'd try
1. If it has google play, and is connected wifi even if its locked you can try this page
https://www.google.com/android/devicemanager
and then pick ur device and factory reset it is an option (although ive never tried it)
2. search around on the internet for 1 button recovery methods, I've seen quite a few weird tablets, and some I can think of with 1 button recovery
A. a pin hole thats not the reset button or the mic, was an actual button, and that was used to get into recovery with a safety pin, and doing the normal holding it while powering on method
B.. holding the power button, and instead of letting go when u see a logo, keep holding it, till it shuts off again, then power it on
C. plug it in to pc via usb, and turn it on, while its booting, see if ur pc recognizes it at any point during the startup and try to run some commands, ive had a brand of tabs, that give u adb access during boot, but then remove it after finished booting
4. their website is in spanish, and they dont have firmware/manual links available for your tablet
You could contact support for recovery instructions or reflash instructions,, and hope they speak english or you speak Spanish
Most of the time with 1 button tablets, if theirs no info of similar ones online, unless you can contact support, you might be out of luck
PS, my edit:
also, I saw ur post on the youtube video while looking up stuff about this tablet, if that guy can get you a firmware, you have another option of trying to get to download mode too
my tablet, with rk2928 uses these instructions to get it to show up in the RKBatchTool.
https://www.d2pad.info/docs/OSFirmwareInstallInstruction_D2-721.pdf
maybe they can help you get into download mode on urs
all of this being said, I hope my first suggestion will work, IDK if wifi is disabled during pattern lock, or if u can factory reset any tablet, I just know I always see that option when I'm using it to find my devices ect.
Click to expand...
Click to collapse
Hey thanks for getting back to me. You've been extremely helpful and your response may hopefully be found in future by others who have the same problem.
Here's how it's working out for me with this device:
1. It has Google Play but unfortunately the wifi is turned off and there's no way to connect. But in any event, the little kid whose tablet it is (I'm working on the tablet at the request of her father who is my friend), she doesn't remember the Gmail account name or password.
2. I've searched the entire Internet (LOL) including Spanish and Chinese websites/videos but no luck. I can't find anything about putting this badboy into recovery. The reset button is just for show...it only turns the tablet off in case the power button is unresponsive.
3. I've been to the website of "manufacturer". It's a Portuguese company (I speak the language) but they haven't responded to any contact requests. And they appear to offer the firmware for the devices but download link is dead. So I cannot even get the firmware to flash it. The dude on YouTube has not sent me any link to firmware.
But the bigger problem and the key to the issue is that I cannot get the tablet to be recognized by the computer no matter what I've tried. I've tried all kinds of combinations of power button play but I never get that satisfying BEEP that indicates that there is a connection open. You see, I have the drivers for the tablet but there is no way to install them without the tablet giving the opening (even if it would come back as Unknown Device). So, I'm crap out of luck with this soft-brick.
Again, thanks for your help. After 3 days and probably 15 hours spent trying to reset this thing, I'm going to have to throw in the towel. Important lessons learned:
#1. NEVER PURCHASE AN ANDROID DEVICE THAT HAS NO VOLUME KEYS (or without knowing how to get into recovery). You're only asking for trouble if anything should go wrong. And believe me, this is the THIRD TIME I've seen a device that cannot go into recovery. In one case, I was able to flash new firmware directly on bootup off the external SD card (it was an Android laptop with WM8505 chip). I guess one out of three ain't bad odds...but they are not the kind of odds you want with expensive devices.
#2. ALWAYS TURN ON USB DEBUGGING WITH ANY ANDROID DEVICE YOU OWN AND TELL YOUR FRIENDS TO DO THE SAME. One day, it may end up being the savior of the life of that device because it usually means you can access the device via ADB in case of a soft-brick. LOL.
CVAngelo said:
Hey thanks for getting back to me. You've been extremely helpful and your response may hopefully be found in future by others who have the same problem.
Here's how it's working out for me with this device:
1. It has Google Play but unfortunately the wifi is turned off and there's no way to connect. But in any event, the little kid whose tablet it is (I'm working on the tablet at the request of her father who is my friend), she doesn't remember the Gmail account name or password.
2. I've searched the entire Internet (LOL) including Spanish and Chinese websites/videos but no luck. I can't find anything about putting this badboy into recovery. The reset button is just for show...it only turns the tablet off in case the power button is unresponsive.
3. I've been to the website of "manufacturer". It's a Portuguese company (I speak the language) but they haven't responded to any contact requests. And they appear to offer the firmware for the devices but download link is dead. So I cannot even get the firmware to flash it. The dude on YouTube has not sent me any link to firmware.
But the bigger problem and the key to the issue is that I cannot get the tablet to be recognized by the computer no matter what I've tried. I've tried all kinds of combinations of power button play but I never get that satisfying BEEP that indicates that there is a connection open. You see, I have the drivers for the tablet but there is no way to install them without the tablet giving the opening (even if it would come back as Unknown Device). So, I'm crap out of luck with this soft-brick.
Again, thanks for your help. After 3 days and probably 15 hours spent trying to reset this thing, I'm going to have to throw in the towel. Important lessons learned:
#1. NEVER PURCHASE AN ANDROID DEVICE THAT HAS NO VOLUME KEYS (or without knowing how to get into recovery). You're only asking for trouble if anything should go wrong. And believe me, this is the THIRD TIME I've seen a device that cannot go into recovery. In one case, I was able to flash new firmware directly on bootup off the external SD card (it was an Android laptop with WM8505 chip). I guess one out of three ain't bad odds...but they are not the kind of odds you want with expensive devices.
#2. ALWAYS TURN ON USB DEBUGGING WITH ANY ANDROID DEVICE YOU OWN AND TELL YOUR FRIENDS TO DO THE SAME. One day, it may end up being the savior of the life of that device because it usually means you can access the device via ADB in case of a soft-brick. LOL.
Click to expand...
Click to collapse
At last, did we find at last how to enter in recovery mode if there is only one button (power). I am in the same situation with @CVAngelo .Is it possible not to exist recovery mode at all? My tablet is BENEVE R708G with Rockchip RK2928. I tried every combination with power button and reset button but no luck at all.I have boot loop after trying to change the bootanimation.The weird thing is that the new boot animation ''works'' but after that it goes on boot loop forever.

Serious problems

HOW TO FIX::: HI-SKY 2G9000- PANEL 3
Hi guys i just recently purchased an android Chinese phone.
the phone is made by hi-sky and its the hi-sky 2G9000-PANEL 3.
The phone worked perfectly on first use,, It was unlocked with no issues.
while playing with the phone i somehow managed to put a password lock on it
and i do not know how to remove it.
I have factory restored/wiped the phone countless times and what happens is when it reboots after the wipe i have access to use the phone with no issues but when the phone goes into stand by mode or the power button is pressed to put it into standby when you try to use the phone again it ask for a password,, one that i have no idea is..
so in order to access ANYTHING on the phone i have to do a volume down and power button press, wipe the phone and then reboot to get past the password screen,,
its really frustrating
so the Phone is a Hi-Sky 2G9000- Panel 3
dual sim smart phone with android 4.2.2
MT6572
MTK12345678910
with custom rom: M3N_TM_NOTE3_HISKY_V03_M140226_ML_FWGVA_GG
I am very new at flashing roms etc so if i do need to flash a rom to it may i get a FULL detailed description please..
i have searched for this phone model online and haven't been able to find anything relating to it.
pass: h666

Bricked or Boot loader problem. Help

Is my Samsung Galaxy Note 2 Bricked ?
I got the phone from Ebay on July 6,2015 everything was great
But on the morning of Sep 21st looking at my gallery pictures, I found they deleted themselves?
not knowing what that meant I went looking for recovery software "Wondershare Dr.Fone for Android"
it was not working so I had to root(?) my phone, so I went to the google play store and found a root app that seem
to have high reviews, tried it and did not work out right the phone restated saying "Samsung's firmware upgrade encountered an issue" so the next day did some research first before trying anything. I downloaded Odin3 and entered download mode & flashed the Samsung it restarted had it on for 3-4 hours
then turned it off & turned it on later to find it would not go pass the Samsung logo so I went to hold the off button shutting the phone off that happen 2 times and on the 3rd try turning it on It did not come on at all. Went to see if google had anything on this some say it is bricked and need to use a jig so I got one from a USA seller on ebay and returned it because it did not work at all. Not the phone still won't come on & I can't enter download mode, how do I fix this, is it a boot loader problem? is it hard bricked? do I need to take it to someone if so who & how much would that cost? you think.
Other Info of the phone
70% of battery is on the phone
It's factory Unlocked
Root Software I tried to use was (Kingo SuperUser)[Root]
I found they deleted themselves?
not knowing what that meant I went looking for recovery software "Wondershare Dr.Fone for Android"
it was not working so I had to root(?) my phone, so I went to the google play store and found a root app that seem
to have high reviews, tried it and did not work out right "UNQUOTE"...........What was the reasoning behind the rooting your phone for lost pictures??? if had wanted to get into the stock 3E recovery of your phone, all you had to do was, rocker up on Volume,pwr on, and menu key......dr phone may have flashed the wrong Bootloader, which makes you extremely lucky it even turned on to Odin it.....the problem your facing with it not turning on at all could be either [1] you have the wrong primary boot loader on it, which means its hard bricked, but im thinking you have a bad battery, because you were able to restart it after you flashed what exactly with Odin??......what did you flash with Odin??...an entire ROM, a bootloader file, or a kernel file by wrong chance, whatever it was we need to know... your not giving out enough info here, to determine if it was the correct SW for the phone you have, also what did you tick or not tick with Odin??.... extremely weak or going bad battery's cause abnormal voltages and abnormal symptoms as well...you might have a battery that finally went completely bad!!....there's usually only 3 things that cause a phone to not power on!...1] flashing wrong firmware, corrupting the primary bootloader...2]bad internal/failed hardware...3] a bad battery either its causing abnormal voltages or producing nothing from being totally dead!!...you state you cant power on anything, nothing visually illuminates, plus your saying it wont go into DL mode....volume rocker down, menu button and the pwr button all together will get you into DL mode, if you can power on a DL mode to the phone it is NOT HARDBRICKED!!...that means a softbrick situation= SW corruption....we need further more detailed info here!!...BTW YOU POSTED THIS QUESTION IN THE WRONG FORUM, THIS IS DISCUSSION FORUM , OTHER FORUM IS FOR TROUBLESHOOTING, WHICH IS WHAT YOUR TRYING TO DO HERE!!!
dseldown said:
I found they deleted themselves?
not knowing what that meant I went looking for recovery software "Wondershare Dr.Fone for Android"
it was not working so I had to root(?) my phone, so I went to the google play store and found a root app that seem
to have high reviews, tried it and did not work out right "UNQUOTE"...........What was the reasoning behind the rooting your phone for lost pictures??? if had wanted to get into the stock 3E recovery of your phone, all you had to do was, rocker up on Volume,pwr on, and menu key......dr phone may have flashed the wrong Bootloader, which makes you extremely lucky it even turned on to Odin it.....the problem your facing with it not turning on at all could be either [1] you have the wrong primary boot loader on it, which means its hard bricked, but im thinking you have a bad battery, because you were able to restart it after you flashed what exactly with Odin??......what did you flash with Odin??...an entire ROM, a bootloader file, or a kernel file by wrong chance, whatever it was we need to know... your not giving out enough info here, to determine if it was the correct SW for the phone you have, also what did you tick or not tick with Odin??.... extremely weak or going bad battery's cause abnormal voltages and abnormal symptoms as well...you might have a battery that finally went completely bad!!....there's usually only 3 things that cause a phone to not power on!...1] flashing wrong firmware, corrupting the primary bootloader...2]bad internal/failed hardware...3] a bad battery either its causing abnormal voltages or producing nothing from being totally dead!!...you state you cant power on anything, nothing visually illuminates, plus your saying it wont go into DL mode....volume rocker down, menu button and the pwr button all together will get you into DL mode, if you can power on a DL mode to the phone it is NOT HARDBRICKED!!...that means a softbrick situation= SW corruption....we need further more detailed info here!!...BTW YOU POSTED THIS QUESTION IN THE WRONG FORUM, THIS IS DISCUSSION FORUM , OTHER FORUM IS FOR TROUBLESHOOTING, WHICH IS WHAT YOUR TRYING TO DO HERE!!!
Click to expand...
Click to collapse
Should I post this in the Troubleshooting Forum?
The pictures I took on the phone disappeared all 300+ pictures disappeared .I am the only one using the Samsung
and it was on my table all that day. So I went to google to find a photo recovery software & found a software called
Wondershare Dr.Fone for Android (you can find videos on youtube) & using the software it can do 2 things, auto root the phone to find the photos and bring it back to normal or you Have to have your phone rooted. The auto root setting was not working on the Wondershare Dr.Fone for Android software so I went to the google play store on my Samsung and found a root app that a lot seem to like as it was 4.4 stars, went to install that the app stated I should have "Kingo SuperUser" on my computer so had that put on the went to root the phone & it did not work.
I got a screen on the Samsung saying "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." Youtube had a video on this same problem so I went to Sammobile's site and download the firmware what was
"2014-06-11 USA(Verizon) Version 4.4.2 PDA (I605VRUFND7) Kies. After I downloaded that I downloaded Odin3_v3.10.6 opened it had auto "Reboot & F.Reset Time" selected and added the firmware MD5 file add in the "AP" secion then Entered Download mode on the Samsung & hooked it up to my computer
then I hit start about 30min later it Passed with a green light and everything seem back to normal 3 hours later I went to turn the Samsung off and latter that night when I went to turn it on it got stuck at the Samsung logo that happen 2 times and on the third time it did not come on & so can't "enter download mode" and the "usb Jig" did not
work. What happen & what do I need to next. Do I take the phone to someone to fix this.
Short version of the story
.Pictures I took 300+ disappeared so when looking for recovery software
.Found a software called "Wondershare Dr.Fone for Android" (the software had "2" Options for recovering. 1 the software would
Auto Root and bring the Samsung back to normal after recovering the pictures or I would have to had the phone already rooted.
. When to the google play store with the Samsung, found a root app download that & "It stated I should download "Kingo SuperUser" to my computer so I did that.
.It failed & got a screen on the Samsung Saying "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again".
.Went to Sammobile's site and download Firmware 2014-06-11 USA(Verizon) Version 4.4.2 PDA (I605VRUFND7) Kies
.Download Odin3_v3.10.6 had auto "Reboot & F.Reset Time" selected and added the firmware MD5 file add in the "AP" secion
Entered download mode & the Samsung passed
.Everything was back I had it on for 3-4 hours then shutdown the phone later that night went to turn on and it got stuck
at the Samsung logo 2 times and on the 3rd time it would not turn on nor enter "Download Mode"
.Got a "usb Jig" & that did not work and now I am here wondering what do next & what happen to my Samsung Galaxy Note 2 do I need to take to someone to fix it ?
Samsung Galaxy Not 2 Unlocked
SCH-I605V version (Verizon)
my battery was %70 full
You may have a possible hardware problem then= a bad motherboard and possible replacement!!!....Can you power it on in anyway shape or form??...meaning can you toggle it into recovery??...can you toggle it into DL mode??....does it pwr on to the bootloader screen and continuously loop???.....if you can do any of those things then its not hardbricked, which means you need to reconstuct the SW and then see if the Hardware holds stable....If it doesn't....then it could be a severe HW problem!!!....For the future be advised that, you completely took the wrong road to achieving blindly what you intended to do!!...meaning ....you should've completely took control of the situation and been totally proactive in your rooting and unlocking the bootloader...you wrongly turned to 3rd party APP's when you should've read first...educated yourself completely on what you were to embark on, and then set everything up with 3 different choices of rooting/unlocking..again depending on what ROM version your operating on, before engaging!!.....NEVER TRUST 3rd party APP's to do something only you should have step by step control of = lazy!!!.....I personally wouldve 1st tried to get to the stock 3e recovery, and attempt a nandroid backup of the phone as it was...then afterwards try to get the phone detected on my computer, so as to access the file containing the photos, transferred them to the computer safely... then flash the phone to a stock ROM with root already baked in or not = equals totaly factory stock.. doesnt really matter!!!.... and then set up the phone again, and see what it WILL!!! or WONT!!! do!!...point is, easter-egging a problem carelessly, will cause you to either install the wrong stuff or go completely outta proper sequence and either hose the SW, or worst case scenario....corrupt the primary Bootloader and hardbrick it!!....if you can power it into DL mode!!!.... Then, 1st BEFORE YOU DO ANYTHING!!.... go get Odin 3.07....then get the Samsung drivers for your computer to detect the phone...then DL the Pit file "sch-1605-16gb.pit"....then the proper stock ROM..4.1.1...4.1.2 in .TAR files only, BTW there is a stock 4.1.2 with rooted already in it!!....and then flash your phone using Odin with the pit file and then tick the PDA .tar file of whatever ROM. you choose.....I suggest 4.1.2 as a base to start with and reconstruct it, re-root it if necessary, that's if you choose the one W/O rooted baked into the ROM and unlock it with advice above using ghetto root, do not use adams outlers unlocker, there seems to be problems with it, triggering KNOX, and YOU DO NOT WANT THAT TO HAPPEN!!....relying on 3rd party app's will FK you up....use your head...not your heart!!...and yes you really should post NEXT time in the trouble-shooting forum, but for now leave it here!!...for your benefit!!
dseldown said:
You may have a possible hardware problem then= a bad motherboard and possible replacement!!!....Can you power it on in anyway shape or form??...meaning can you toggle it into recovery??...can you toggle it into DL mode??....does it pwr on to the bootloader screen and continuously loop???.....if you can do any of those things then its not hardbricked, which means you need to reconstuct the SW and then see if the Hardware holds stable....If it doesn't....then it could be a severe HW problem!!!....For the future be advised that, you completely took the wrong road to achieving blindly what you intended to do!!...meaning ....you should've completely took control of the situation and been totally proactive in your rooting and unlocking the bootloader...you wrongly turned to 3rd party APP's when you should've read first...educated yourself completely on what you were to embark on, and then set everything up with 3 different choices of rooting/unlocking..again depending on what ROM version your operating on, before engaging!!.....NEVER TRUST 3rd party APP's to do something only you should have step by step control of = lazy!!!.....I personally wouldve 1st tried to get to the stock 3e recovery, and attempt a nandroid backup of the phone as it was...then afterwards try to get the phone detected on my computer, so as to access the file containing the photos, transferred them to the computer safely... then flash the phone to a stock ROM with root already baked in or not = equals totaly factory stock.. doesnt really matter!!!.... and then set up the phone again, and see what it WILL!!! or WONT!!! do!!...point is, easter-egging a problem carelessly, will cause you to either install the wrong stuff or go completely outta proper sequence and either hose the SW, or worst case scenario....corrupt the primary Bootloader and hardbrick it!!....if you can power it into DL mode!!!.... Then, 1st BEFORE YOU DO ANYTHING!!.... go get Odin 3.07....then get the Samsung drivers for your computer to detect the phone...then DL the Pit file "sch-1605-16gb.pit"....then the proper stock ROM..4.1.1...4.1.2 in .TAR files only, BTW there is a stock 4.1.2 with rooted already in it!!....and then flash your phone using Odin with the pit file and then tick the PDA .tar file of whatever ROM. you choose.....I suggest 4.1.2 as a base to start with and reconstruct it, re-root it if necessary, that's if you choose the one W/O rooted baked into the ROM and unlock it with advice above using ghetto root, do not use adams outlers unlocker, there seems to be problems with it, triggering KNOX, and YOU DO NOT WANT THAT TO HAPPEN!!....relying on 3rd party app's will FK you up....use your head...not your heart!!...and yes you really should post NEXT time in the trouble-shooting forum, but for now leave it here!!...for your benefit!!
Click to expand...
Click to collapse
I guess it's the hardware? as It won't come on nor enter Download mode.
Now what, Do I take it somewhere? to fix it what ever it is ?
http://mobiletechvideos.com/
bigmike35 said:
Are you saying I can take it to them to fix it ?
Click to expand...
Click to collapse
SamsungNoteFan said:
bigmike35 said:
Are you saying I can take it to them to fix it ?
Click to expand...
Click to collapse
You cant take it but you can mail it. They unbricked my phone awhile back when something happened. It was good service. I rec'
Click to expand...
Click to collapse

What worked for me to fix: The frp lock Soft-brick (using Samsung Smart Switch)

This will save you 8-12 hours of your time if you are lucky. This means that it also includes the meaningful links of 8-12 hours of searching. Sentences in italic are important. 1 link is for the Odin official website, the rest are re-links back into XDA.
The device in question is a SM-925T Tmobile S6 Edge.
The problem was this. I rooted my phone and messed around with Greenify and the Play store. To prepare for rooting, I allowed unknown downloads, unlocked the bootloader, and turned my security lock off (I had set it to a finger print lock). After I was done rooting, I immediately locked the bootloader again(<--A mistake that caused my bootloop/ soft-brick). After I was finished messing with the above apps (Greenify, etc), I wanted my phone to restart. So I held the Power button and selected restart, while I was on the lock screen (may not be important). I noticed that it took a long time to restart, and upon closer examination, I noticed another error under the "kernel is not seandroid enforcing" (which appears to be natural for rooted phones). The error was "Custom Binary blocked by FRP Lock". It was a new error. I investigated this new problem using the internet , and this dude was panicking like hell, but he didn't appear to fix his problem. He did hint that returning to the bootloader to its locked state was a mistake. Looked a bit more and this guy pointed to another thread, which introduced me to flashing and more importantly his fix, which was to flash the stock 5.1.1 image through odin. He used this link, which contains all the stock firmware for the majority of the new Samsung S6 and S6 edge versions. To make a long story short, most of these fixes involved flashing your firmware to the stock version. So I went to the Odin Website, and downloaded every version, as a couple threads have said that different versions worked for them. Here is a thread with everything you need for Odin. Now, after sorting through and finding micro USB cables that are detectable by Odin, an important step because Odin might develop a pattern of detecting then failing to detect your device through that cable, and testing all the usb 2.0 ports, I was ready, and had Odin with my stock firmware. Odin kept saying "NAND Write", then in the next line "FAIL". This was annoying as Odin wouldn't detect my device again unless I unplugged it, restarted it to download mode, then restarted Odin before plugging it back in. I got confused and found links for somehow fixing the .tar files, stock roms, .pit files (DO NOT MESS AROUND WITHOUT KNOWING WHAT THOSE THINGS DO), and other threads/websites that say to boot into recovery mode , factory reset, then wipe your cache. I could only do that once. After me messing around with all of the above file variants and supposed fixes to help with my issue, I couldn't boot into recovery mode, it got stuck on the "Samsung Galaxy S6 Edge" logo. It did not fix the NAND write failing. There however, are a lot of websites allowing you to download stock software for your phones, and I don't think I can link them as it might break a rule. Surprisingly, some have claimed that using a stock file for another device worked to fix their problem. This thread, which convinced me to use Smart Switch when it failed for everyone else, was very useful, although I recommend downloading Smart Switch from the official website of Samsung. None of the Odin flashing had worked so far, including the Roms and .pit files so I tried Smart Switch. I opened it, and upon selecting the "more" tab on the upper right corner, a bunch of tabs drop down. One should be "Emergency Software recovery and initialization". I had to find my S / N (Serial) number, and I was very confused on how to obtain that number as I was locked out. But to obtain it, do the same process to boot into download (hold volume down, home key, and power key), but stay on the prompt and don't go to the screen that has the word download in the middle. Don't do anything other then reaching the prompt confirming if you want to install a custom ROM. Then, press the home key and it should show your S / N number along with your IMEI number. Once I imputed the code I saw on my phone into Smart Switch, it told me to connect the device. Now, by this time, I realized that Odin only detects my device if it is actually in the download screen. Why shouldn't my computer? I booted into Download on my phone and followed the steps on my computer, making sure that the computer can recognize my phone while it is using a valid USB port and Cable. And after some waiting, for me, my problem was fixed and I could use my phone again, it reverted to it's out-of-box state. I hope this drawn out but very specific explanation helps you guys. It's my first post And also, this thread confirms that you can use a USB hub for flashing(at least for ROMS), Smart Switch, and for rooting.​
Thank you for this detailed account, however nothing of the above has worked for me. Odin won't flash the firmware of 5.0.2 (and I tried 5.1.1) and Smart switch does not recognize the device to do anything. BTW phone has been rooted for months and last night decided to turn on its FRP lock randomly and now I'm stuck. Any help would be greatly appreciated.
Explain throughly what you have tried. Especially different ports, cables, and computers. Did you have the right device drivers? Did you do anything else?
I followed your footsteps and and the step where it has to show me the S/No and IMEI, it only shows IMEI number. I am unable to find the S/NO any suggestions?
Xalmey said:
I followed your footsteps and and the step where it has to show me the S/No and IMEI, it only shows IMEI number. I am unable to find the S/NO any suggestions?
Click to expand...
Click to collapse
press vol down home keys and power key once you get to the first blue screen release vol and power keep holdind home but I already tried smart swich didn't help
5.1.1 has FRP lock auto turned on whenever you have a google account on the device... This is probably going to cause a lot of problems with all newer devices that get rooted. I even tried removing all google accounts, flashed recovery and flashed boot img back to stock after rooting and still FRP was bricking the device. I got supersu onto the device, all working fine for a 3rd time, as soon as I added a google account onto my device and restarted, it was FRP lock blocked and soft bricked again.... I used kies to restore to factory again, re-rooted it for the 4th time when I finally discovered an option in developer options called OEM unlock, Turning OEM unlock on turns off the FRP lock security feature.
My conclusion, If your going to root 5.1.1 make sure you remove all accounts from the device first, do not change google passwords for 72 hours prior to rooting, once rooted, YOU MUST TURN OEM Unlock ON in settings>developer options before adding any google accounts to the device.
Hi everyone!
I also got a Samsung S6 Edge + from a friend with custom binary blocked by FRP. I don't know what he was planning to do but I guess it was rooting.
He said he want me to backup any files before I try anything. Don't know how to proceed. But as suggestion, I want to ask if using "fastboot oem unlock" command would fix that.
EsperaKing said:
Hi everyone!
I also got a Samsung S6 Edge + from a friend with custom binary blocked by FRP. I don't know what he was planning to do but I guess it was rooting.
He said he want me to backup any files before I try anything. Don't know how to proceed. But as suggestion, I want to ask if using "fastboot oem unlock" command would fix that.
Click to expand...
Click to collapse
I'm pretty sure fastboot isn't for Samsung devices. Hard to back up any files u less you can get into TWRP or the phone. If you flash stock firmware is highly likely the files will be wiped
callumbr1 said:
I'm pretty sure fastboot isn't for Samsung devices. Hard to back up any files u less you can get into TWRP or the phone. If you flash stock firmware is highly likely the files will be wiped
Click to expand...
Click to collapse
There is no TWRP recovery on the phone. Yeah you're right about backing up files. I don't even know how to proceed and I can tell you I have huge experience on that stuff, rooting flashing custom recoveries and roms, etc... but in this case, I can't say if files can be backed up.
EsperaKing said:
There is no TWRP recovery on the phone. Yeah you're right about backing up files. I don't even know how to proceed and I can tell you I have huge experience on that stuff, rooting flashing custom recoveries and roms, etc... but in this case, I can't say if files can be backed up.
Click to expand...
Click to collapse
The only way is to 're flash the exact same firmware he is currently using now using the 5 files firmware package. But yo ensure csc_home is used so the data will not be wiped.
callumbr1 said:
The only way is to 're flash the exact same firmware he is currently using now using the 5 files firmware package. But yo ensure csc_home is used so the data will not be wiped.
Click to expand...
Click to collapse
Thank you for you reply.
Please can you tell me where I can find such software or how to do it clearly! I know how to use Odin but I don't know how to exclude user_data to be wiped. Thank you
Bonafid3 said:
5.1.1 has FRP lock auto turned on whenever you have a google account on the device... This is probably going to cause a lot of problems with all newer devices that get rooted. I even tried removing all google accounts, flashed recovery and flashed boot img back to stock after rooting and still FRP was bricking the device. I got supersu onto the device, all working fine for a 3rd time, as soon as I added a google account onto my device and restarted, it was FRP lock blocked and soft bricked again.... I used kies to restore to factory again, re-rooted it for the 4th time when I finally discovered an option in developer options called OEM unlock, Turning OEM unlock on turns off the FRP lock security feature.
My conclusion, If your going to root 5.1.1 make sure you remove all accounts from the device first, do not change google passwords for 72 hours prior to rooting, once rooted, YOU MUST TURN OEM Unlock ON in settings>developer options before adding any google accounts to the device.
Click to expand...
Click to collapse
Thank you thank you thank you!!! This is exactly what I was looking for I had just rooted my note 4 running 6.0.1 and had no idea what the oem option was as no rooting method talked about it at all so naturally as soon as i added my Google account phone restarted and locked up.
Kies was the answer I needed as frp lock was active in download mode and my factory reset in recovery failed everytime but running Kies firmware upgrade and entering my model and serial number it installed perfectly in download mode with frp lock still active saved me alot of hassle ?

samsung 9.6 tab E sm t560 headache

ok so i had been given 2 tablets to work on both had similar issues and iv managed to get it down to one tablet, but its giving me a right headache.....
the tablet in question is the one in the title and the problem is , someone has come in store took an offensive photo ,set it as the lock screen wallpaper and then added a pin to the lock screen so it cannot be unlocked and simply removed, a hard reset would normally counter this, but the tablet is also in retail mode, so a hard reset will not work, i have tried installing a custom firmware via odin too, but im either doing something wrong or that wont work, as upon reboot, it comes back to the same lock screen with the same picture with the same problems,
so im out of ideas and wondering if anything is even possible to solve the issue..

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