Hi everyone,
I have bought galaxy tab 2 p5110 last weekend and when i started it up, the screen was unresponsive.. so I locked the screen and when I unlocked it worked normal. I used it for couple of hours then I gave it to a friend for him to root it.. he installed ClockworkMod, CryogenMod, used Odin etc and set up android 4.2.2
However this screen issue hit back later and it still continues for more than a week.. If i have to describe the issue a bit more detailed: "when I unlock the tablet, if i dont click on anything, sometimes the screen becomes unresponsive so i have to lock and unlock it again only then it works fine for hours. It used to happaned rarely now it happens a lot more often.. Now it also happens during games or while surfing as well so it is even more annoying."
Now that we have rooted it, I can't return it to store bec we violated the warranty. So I need a solution for either to solve this screen problem or I need to return this to out-of-box state untill this saturday so that I can return it to store before return date expires. But unfortunately we dont know how to turn it back to out of box state.
P.S. I ve searched a lot but i couldnt find a way to remove CWM. I guess I also will need to use Triangle Away to reset the counter? Somewhere it was written that i will need to find and install stock rom or recovery rom i dont know what exactly. I found the p5110 4.0.4 firmware for my country but not sure if it will be useful. To cut the story short: I am new to this rooting talks but If someone could detail me what to do step by step, my experienced friend may do it for me.
I appreciate any suggestion..
Thank you very much everyone in advance!
Unroot using any unrooting app or use adb shell
Sent from MOON......
Ok, so I have a serious problem... My phone is locked and when I touch the text bar to enter the password, no keyboard comes up. Important information:
- I just upgraded to jelly bean (the official one that came out today)
- as far as I can tell, everything is working fine, i just can't unlock it
- when I touch the text bar, it makes a noise, but no keyboard comes up
- was working fine immediately after the upgrade
- I got done fixing some settings and locked the screen
- this may have something to do with changing the default keyboard to Google Keyboard (it was acting a little funny immidiately after, like it was crashing)
- I have Android Lost installed, the unlock function isn't working, but others do work
- phone is encrypted
Unless someone has some ideas for me within the next couple hours, I'm going to wipe the phone. Obviously, I would prefer to not do that.
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EDIT:
I've managed to use Android Lost to make some backups of some stuff, but I'm still trying to figure out how to unlock the screen. I've found that I'm able to install apps remotely from google play if that gives gives anyone some ideas.
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EDIT2:
I had another idea. If this is a problem with the keyboard, is there a way for me to change it remotely? Can I install another one via the store?
Alright... I gave up on trying to get passed the lock screen and tried doing a factory reset. I was afraid of the super brick issue, so instead of doing a wipe in recovery mode, I used Kies to reflash it. However, that did nothing. The phone started back up and acted like nothing happened. It asked me for the same password, then got to the lock screen and had the same keyboard issue.
I've tried various roms, but nothing seems to wipe the encrypted information properly. At some point, I got it to forget the password, but it still thinks that one exists. I even rooted it and tried shostock3, but when it boots, it asks for a password. The old password doesn't work, so I can't get passed it. I tried entering the "wrong" password many times and it said it would wipe the phone, but it just restarted to the SAMSUNG boot screen and just sat there. I pulled the battery after half an hour...
I should note that stock gingerbread seems to work fine...
Does anyone have any ideas on how to wipe the encrypted data?
If you can push apps to it, try pushing an app like no lock or something.
Short answer: No.
It is probable that encryption information is stored in the efs (encrypted file system) folder. That's where the imei and other critical stuff is stored. I don't believe anyone who posts here in the I777 forum really has a grasp on how phone encryption works though. I've only seen one other person post here who had an issue with an encrypted phone, and he was unable to solve his problem as far as I know.
If you have a proper backup of the efs partition from before the phone was encrypted, it is possible that you could solve the problem by restoring that partition. But I'm not even sure you could write to that section of the phone memory with adb with the phone in it's current state. Edit: if you can boot into stock gingerbread normally, then you can restore an efs backup, if you have one.
I'm guessing you could send it to Samsung and they could fix it for you probably.
I finally got it working. I'm not sure what combination of things did it, but I had to restore it to stock jelly bean (via kies) to get it to wipe the encryption. I guess the stock rom knows how to properly wipe it when you keep entering the wrong password. After I got it all cleaned up, I put shostock3 back on. When the battery charges back up, I'm going to try encrypting it again (in shostock).
However, now I found another issue (may or may not be a real problem). I wanted to check if the phone was still unlocked, so I dialed *#SIMLOCK# and it says "Connection problem or invalid MMI code."
Tada!
Creepy, my good friend, would be referring to me and as you know SCIU I didn't ever get it to unlock the phone. Oddly enough a stock ICS rom (my mom now has my phone right up the road so I may try this to see if it will work and then go back to ShoStock3) works fine. I have nothing hidden from the phone storage, everything shows up, it is actually unlocked and rooted though not a custom bios err firmware/ROM because when that is put on there the encryption issues come back and the password is asked for. If the correct password is entered (and my KEYBOARD comes up but I didn't change it from the Android/Samsung one) it proceeds to enter whatever it is supposed to (my guess is the POST area like on a computer when it is entering Windows/Linux, etc.) but the screen stays black (ShoStock logo doesn't even appear if I remember correctly or it does show then goes to black loading screen with the Samsung logo and that is it, perm stuck). However I did try flashing back to Gingerbread ROMs and ICS ROMs though not through official KIES.
SCIU I may have to give this a try if my mom don't mind it and see if that helps fix the problem. Thanks for starting this thread. I am sorry I didn't respond to the PM you sent me (my LGOG, Triple OG, OG, TRIPLE OG, Optimus G AT&T Phone has screen cracked twice and is unresponsive on two different phones so I sent that in to warranty repair [rapid heating and cooling issues]) and haven't been on XDA for a week. If there is anything else you need to ask or bounce ideas off of me then I am all for it.
As far as encryption goes, the process works the same as any other encryption algorithms used (MD5/HASH/SHA-!, etc.) using a basic replica of most file systems although mobile storage tends to work a tad differently. Unfortunately, the freezer trick, brute force, nor any other cracking methods I was able to try at home worked to get it to open up. I tried getting into the EFS area of the phone but never could get to the directory or have it display.
Again thanks SCIU and as I stated I may give this a try if my mom don't care.
Eagle
i've the same problem here but i cann't use kies when my phone is locked .... so what can i do??
rawan-omer said:
i've the same problem here but i cann't use kies when my phone is locked .... so what can i do??
Click to expand...
Click to collapse
You can get the full stock jelly bean Odin flashable tar in the Download Repository. See link in my signature. According to sciguy125, flashing stock jb and then inputting repeatedly the wrong password will clear it. I'm not sure how many times it takes, 5 or 10 I think. I've never worked with an encrypted phone. I'm just repeating what I have read others say. I've seen the above posted by at least one other person. You should be able to flash the stock firmware using Odin. The one you want is I777UCMD8
my phone screen is locked (with word password) , Huawei, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!!
moselyy said:
my phone screen is locked (with word password) , Huawei, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!!
Click to expand...
Click to collapse
Friend, this is the forum for the S2 (Samsung), so you won't find anything about Huawei devices here - best to ask your question in the forum for your device.
That being said if you are rooted and have a custom recovery, simply power the device off and boot into recovery and perform a factory reset from there. If that doesn't work do a full wipe (this means wiping /system), then re-flash the ROM/gapps.
me too!!! do you have some tips for me?? i almost fainted when i knew that the keyboard isnt working.... i do have a lot of important files in my phone.
Easy, you fools! JUST KIDDING lol Connect an external keyboard. Restart the phone with the keyboard plugged in and you'll have one chance to input the pass every time you restart. Good luck, bosses!
my phone screen is locked (with word password) , SAMSUNG GALAXY TAB 3V, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!
My sumsang keyboard has stopped I cannot do nothing because is secure by password can you help please
I got the same problem but everything on my phone is fine except it doesn't let me enter the password I dnt wanna factory reset it cause I got important pictures in it any suggestions on how to get my keyboard working.
Solution that worked for me
Hello all,
I usually don't post things around, but something told me to do this, since I don't see any threads talking about this solution.
My solution was the following:
Went to google play store on my computer via chrome. Logged in to the user attached to my play store and re-installed all keyboard apps I have.
That worked beautifully and hope this helps other people!!
Hi,
BeforeI begin I would like to state the I have searched the forum for solutions but the ones i findthe person can get into DL mode the only one that is just like my issue doesnt show how ODIN worked for him. but anywho...
I have a Glaxy SGH-I717 and it is stuck at the "FIRMWARE UPGRADE ENCOUNTERED AN ISSUE. PLEASE SELECT RECOVERY MODE IN KIES & TRY AGAIN."
How this started was I newly installed Kies and tried to back it up, but by mistake started to upgrade it. not wanting to mess up the phone I let it run without the phone being in download mode. after a bit the upgrade failed and my phone was stuck at the error message screen above. to reboot the phone i have to remove the battery. pressing the button on turns it off but back on at the error screen. my computer makes the sound like it recognizes the phone but doenst show it in my computer. Kies just says connecting for awhile then stops.
Things I cant do with the phone
- get into download mode - when trying it goes the the press up or down button (ethier one goes to error screen)
- get into recovery mode - the samsung logo flashes for a second then goes to the error screen
things i have tried
- Using oding to flash ROM(tried two different files both from da_g for flashes)
each time odin states it failes at the write stage
- Kies emergency recovery (it freezes at 0% somtimes it says the phone is disconnected)
- Used one click fix program (made me click more then once)
I'am curently looking into trying the adb solution usind android sdk. just making the post here to see if anyone knew a easier solution to this.
Fixed
Problem is fixed, switched USB ports and found a different ROM to flash in ODIN. I now see why people love ODIN better then Kies
heelllp
Rremann1 said:
Problem is fixed, switched USB ports and found a different ROM to flash in ODIN. I now see why people love ODIN better then Kies
Click to expand...
Click to collapse
what ROM did you use? where can I find it? I have the same problem you had, except I was only trying to hard reset the sgh-i717 but the only option I could seem to get to was "A custom OS can cause critical problems in phone and installed applications. If you want to download a custom OS, press the volume up key......" etc This is my friends phone I was just trying to hard reset it because she forgot her pattern lock, so I downloaded a ROM and odin and when I attempted to flash it, it got to that error screen you had. It lets me get back to the previous screen but always goes back to firmware upgrade issue screen no matter if i choose up or down. :crying: I have flashed a couple phones before by following tutorials on the web. I though it was only giving me that option because the phone might have already been rooted, it never let me go to the wipe data menu. The instructions all said to hold volume up + home + power, it never did anything for me. I was only able to get to the custom OS screen by holding volume down and power button. you were able to get back to the ready to flash screen? Tried taking out the battery and turning off with power button always goes back to Firmware upgrade encountered. Please help if you can, if I am breaking some forum rules sorry! just need help! Am running windows xp, since the phone was loccked have no idea what it was running, just that its an att samsung galaxy note sgh-i717. it saysin odin mode, custom binary download: no, current binary : samsung official.
thank you!
---------- Post added at 10:50 PM ---------- Previous post was at 10:03 PM ----------
tech_girl85 said:
what ROM did you use? where can I find it? I have the same problem you had, except I was only trying to hard reset the sgh-i717 but the only option I could seem to get to was "A custom OS can cause critical problems in phone and installed applications. If you want to download a custom OS, press the volume up key......" etc This is my friends phone I was just trying to hard reset it because she forgot her pattern lock, so I downloaded a ROM and odin and when I attempted to flash it, it got to that error screen you had. It lets me get back to the previous screen but always goes back to firmware upgrade issue screen no matter if i choose up or down. :crying: I have flashed a couple phones before by following tutorials on the web. I though it was only giving me that option because the phone might have already been rooted, it never let me go to the wipe data menu. The instructions all said to hold volume up + home + power, it never did anything for me. I was only able to get to the custom OS screen by holding volume down and power button. you were able to get back to the ready to flash screen? Tried taking out the battery and turning off with power button always goes back to Firmware upgrade encountered. Please help if you can, if I am breaking some forum rules sorry! just need help! Am running windows xp, since the phone was loccked have no idea what it was running, just that its an att samsung galaxy note sgh-i717. it saysin odin mode, custom binary download: no, current binary : samsung official.
thank you!
Click to expand...
Click to collapse
I have read several forums searching for answers, no one ever stated that odin will still work while on the screen that said "Firmware upgrade encountered an issue..." pretty positive it flashed the lock screen background and the user settings that were on the lock screen are no longer there it had said something to the effect of " ____ password protected!" ill leave the blank up to your imagination. The user settings are gone but not the pattern lock! all I want to do is hard reset to eliminate the lock pattern lock???
Thanks
ROM Link
tech_girl85 said:
what ROM did you use? where can I find it? I have the same problem you had, except I was only trying to hard reset the sgh-i717 but the only option I could seem to get to was "A custom OS can cause critical problems in phone and installed applications. If you want to download a custom OS, press the volume up key......" etc This is my friends phone I was just trying to hard reset it because she forgot her pattern lock, so I downloaded a ROM and odin and when I attempted to flash it, it got to that error screen you had. It lets me get back to the previous screen but always goes back to firmware upgrade issue screen no matter if i choose up or down. :crying: I have flashed a couple phones before by following tutorials on the web. I though it was only giving me that option because the phone might have already been rooted, it never let me go to the wipe data menu. The instructions all said to hold volume up + home + power, it never did anything for me. I was only able to get to the custom OS screen by holding volume down and power button. you were able to get back to the ready to flash screen? Tried taking out the battery and turning off with power button always goes back to Firmware upgrade encountered. Please help if you can, if I am breaking some forum rules sorry! just need help! Am running windows xp, since the phone was loccked have no idea what it was running, just that its an att samsung galaxy note sgh-i717. it saysin odin mode, custom binary download: no, current binary : samsung official.
thank you!
---------- Post added at 10:50 PM ---------- Previous post was at 10:03 PM ----------
I have read several forums searching for answers, no one ever stated that odin will still work while on the screen that said "Firmware upgrade encountered an issue..." pretty positive it flashed the lock screen background and the user settings that were on the lock screen are no longer there it had said something to the effect of " ____ password protected!" ill leave the blank up to your imagination. The user settings are gone but not the pattern lock! all I want to do is hard reset to eliminate the lock pattern lock???
Thanks
Click to expand...
Click to collapse
Hi I am sorry if this is hard to read i' am a little bit ____ ill leave the blanks up to your imagination. below is the link to where u can use the rom i used. and yes you can run odin on the error screen.
go to this site download pdr.tar there's a link for odin as well. GL
Hope this helps ^^
Sorry to rez such an old post but i broke screen on my current phone and needing another phone asap I ventured into the big bin labeled Misc Phone Parts and all i could find (screen came on)was my old Note. Popped in in Sim using an adapter.
And thought i was good until I saw Phone icon dots Yellow triangle dots PC monitor. Firmware Upgrade encountered an issue. Please select recovery mode in Kies & try again.
After about 6 hours I do not have it working. I am not new to samsung flashing having flashed my first phone 4 years ago and since then installed 30 plus custom ROMS on all my Galaxy phones through out the years. Sure I can just find used much better phone but then this will not be resolved and will keep me up at night. (if your like this you know what I am talking about).
So back on XDA where I am thankful and appreciate all the members who have contributed helpful information that has saved this world from filling with an ocean of frustration. Myself being one of those who has been saved many times by reading and following directions of what others have done. I like to think that a persons efforts to help someone last well beyond their own lifetime. Thank you sir or miss (yes you) for the work done selflessly with out recognition and reward that continues to help make the lives of others who they may never meet or know better and more happy.
ok so i have been given 2 tablets to work on and i have 2 issues but both are going to need the same treatment , firstly both of the tablets are ex display models, one i have access to and can use all the options etc but im having no luck in achieving what i need to do, the second is also in retail mode, but some idiot has put a lock on the front screen and i cannot remove it or bypass it so
how do i totally remove retail mode, i have managed to log in and try and do a factory reset but it just re installs retail mode
the tablet that i can make most use of is a galaxy tab A model number sm-t550x
android version 5.0.2
build number lrx22.g t550xxxu1a0e9_llk
if that means anything or is indeed needed, im guessing i need to install some stock firmware but i am a total noob at all this and have no idea where even to start
the second tablet is a smt560 but i cant give much more information than that as there is a pin on it that someone has put on and even a factory reset by holding volume up and the home button etc does not help.
Hi firstly im a massive noob so bare with me. I decided to root my s8 and this seemed to go fine then after 2 hours (in which time i didnt install or change anything as i was working) the phone crashed and switched itself off and when i tried to turn it on it would just alternate between the black samsung screen and a blue samsung loading screen but never actually turn on so after hours of panic and frantic googling i found a fix using firmware and odin so i did this and the phone now works. The only problem is its just not working right some things r quite subtle like the settings menu has some extra stuff on it or the keyboard is laggy or it auto corrects things weirdly like hey is corrected to marty and it underlines every word like its spelt wrong. Other things r not as subtle like my wifi switches itself off or looses signal my actual signal is alot lower than it was before or apps like twitter take ages to load and some apps dont work at all. could u please help im wanting to get it back to normal then root. Sorry for such a long post and thanks
Cornelio1308 said:
Hi firstly im a massive noob so bare with me. I decided to root my s8 and this seemed to go fine then after 2 hours (in which time i didnt install or change anything as i was working) the phone crashed and switched itself off and when i tried to turn it on it would just alternate between the black samsung screen and a blue samsung loading screen but never actually turn on so after hours of panic and frantic googling i found a fix using firmware and odin so i did this and the phone now works. The only problem is its just not working right some things r quite subtle like the settings menu has some extra stuff on it or the keyboard is laggy or it auto corrects things weirdly like hey is corrected to marty and it underlines every word like its spelt wrong. Other things r not as subtle like my wifi switches itself off or looses signal my actual signal is alot lower than it was before or apps like twitter take ages to load and some apps dont work at all. could u please help im wanting to get it back to normal then root. Sorry for such a long post and thanks
Click to expand...
Click to collapse
Hi there. As I personally don't own a s8 i dont know what options you have etc, but what I hear could be problem with the firmware, I had another problem what was way dangerous than this, i dont know what it's called as it haven't happened to a lot of people, but I would try to boot up my phone, then at the very start, I would get a error message saying "kernel is not seandroid enforcing", this happened when I installed a boot.img(the booting procedure) that wasn't correct with the rest of the firmware, I had to download a stock rom just as you, and flash that through Odin.
My questions are if you wiped data and cache partition? If you don't know how, you turn of your device, then you boot it back up while holding power,home, vol-up (search on Google on "how to boot [insert phone name/model number here] into recovery mode. ) From there you can easily wipe data and cache. If you want you could install a custom recovery. I recommend TWRP. You can learn how to download it here and before I give you the link, remember... Google and XDA is your friend https://www.xda-developers.com/how-to-install-twrp/
Also, when you flashed the software, did you make sure it was the correct firmware, and did you make sure on how to do it correct, if not...your device might be soft-bricked. This is easy to fix as long as you can still access download mode. To fix a soft bricked device, open up Odin while you have your phone ready to enter download mode, and flash stock rom again, then make sure to wipe both data AND cache. If you forget to do this, your device should be safe as it wouldn't boot up, but always make sure to do this to make your device work.
If you need any more help...let me know, and I would say, flash your rom again