sms error 96 moto-z play - Android Q&A, Help & Troubleshooting

I am not able send message with my Moto Z Play with Airtel sim. When I try to send SMS it showing an error that "Cann't send message with airtel, error96", and I can send messages with my JIO sim but not with Airtel. Help me with this.
Thanks you.

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[Q] How to receive SMS from other countries

Yesterday I was install "line"
This app are like “Whatsapp”, it require to input my phone number and sent activate SMS to me.
But after I enter my telephone number I didn’t received activate SMS.
Today I call to my provider and confirm “Can I receive SMS from other countries”.
The answer is “Yes, I can I receive SMS from other countries”, however they need me to use “#35*0000# and call” to force it again.
But after I use “#35*0000# and call” I got error message “Call barring Connection problem or invalid MMI code”.
Is this problem occur by my Atrix or provider?
If it occur from my atrix how I solve it?
Thank you

During a call, cant received another call

hello everyone
During a call, i got another call its display in call waiting but when i try to receive it it give some error msg which i forget, its like i cant receive another call.
i have moto e dual sim model, using one reliance sim only
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niraj

Getting error 38 while trying to send sms, how to solve this?

Hi, Im using a onplus 3 and whenever i try to send an sms, it gives an error that says, message cannot be sent. Error 38
Screenshot- http://i.imgur.com/sQgUXmc.png (it shows it successfully deactivated because i deactivated using another method)
This only happenes if i text my carrier to activate internet packages etc. Sms to normal people works, and i tried sim in other phones it works.
Thank you.

Airtel sim can't send messages

I am not able to send messages through my Airtel sim on poco f1, though Jio is working fine.
I can check the smsc number is incorrect, it is +7 but whether I try to update it, update error comes up. please help if someone faced this issue before.
dev_shady said:
I am not able to send messages through my Airtel sim on poco f1, though Jio is working fine.
I can check the smsc number is incorrect, it is +7 but whether I try to update it, update error comes up. please help if someone faced this issue before.
Click to expand...
Click to collapse
I'm facing the same issue. 3-4messages are going good but after that I'm unable to send any messages. Unless or untill I restart my device.
Change the sim
dev_shady said:
I am not able to send messages through my Airtel sim on poco f1, though Jio is working fine.
I can check the smsc number is incorrect, it is +7 but whether I try to update it, update error comes up. please help if someone faced this issue before.
Click to expand...
Click to collapse
I faced the same issue with my airtel sim.. i wasn't able to send any message , but i was receiving messages and the smsc number was incorrect (+7) and couldn't be updated..
This issue is due to the sim card...
Go to the airtel store and ask them to give you a new sim ( your number remains the same).... they charged me Rs.25...
The new sim activates within 3 hrs...
But still you wont be able to send messages for next 2-3 days after activation..
Once you get a message from airtel stating the change of sim ..you will be able to send and receive messages....
Yes, the problem was with the sim not device. Got the new sim, able to send messages. No issues
dev_shady said:
I am not able to send messages through my Airtel sim on poco f1, though Jio is working fine.
I can check the smsc number is incorrect, it is +7 but whether I try to update it, update error comes up. please help if someone faced this issue before.
Click to expand...
Click to collapse
You probably have an incorrect number saved in the SMSC setting.
To change this, go through the following steps:
1. Google the SMSC number for your particular service provider and state. Ex: "SMSC number for Airtel Karnataka".
2. Now, Go to settings > System apps > Messaging > Additional settings > Short message service center
In the pop up that appears, enter the number that you found as part of step 1. Make sure you prefix the number by +91.
3. Click OK after entering the number.
Once you perform this step, you'll lose the network connection momentarily, after which it'll be restored.
You should now be able to send messages from your Poco phone.
Note: This solution only works if you're not able to send messages from your number, but are able to receive messages.
If you got a new Airtel SIM for your Poco phone, allow 24 hours for messaging services to be unblocked. Airtel blocks messaging services on new SIMs to avoid SIM swap scams.

Sending SMS from both SIMs

In my Mi10 (Unrooted ana locked bootloader) having 2 SIM cards and running with MIUI 12.2.6.0,I can't send SMS from my 2nd SIM.I cannot see in settings ,provision for preferring SMS for SIM1 or SIM2 or both like the preference for calls Hence I request anyone to advise me how to enable both SIMs to send messages.
Waiting with thanks........

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