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Hello wise members of XDA,
This problem has been a tumulus week of trial and error to no avail.
About a week ago (approx. the time when the new web Google Play redesign went live), I've started having problems with my Play Store.
I wanted to open my play store, but it immediately crashed.
I'm on an international Samsung GT-I9100 (GalaxyS2), and this problem is not phone specific, because it occurs on a friend HTC Desire, and a Galaxy Note, and also a pair of Galaxy S Duos.
1. My phone was initially rooted, and I also had Market Enabler Installed. I thought that may be the problem, so I reverted the Market Enabler changes, but still crashed.
2. I went into applications and cleared the cache and data for the Play Store app, it again crashed.
3. Cleared cache and data for play store app, google framework services app, and everything with google in its name or connected to google, and it crashed again.
4. Did the same thing as no. 3, and then restarted the phone, and it crashed again.
5. Did a factory reset, and it crashed.
6. Reinstalled my Galaxy S2 Stock OS, but instead of just crashing, now the phone freezes and reboot is required.
7. Wiped everything on the usb storage and the other storage, and installed Stock OS, and it crashed again.
8. Rooted that brand new os install, and it crashed again.
9. Installed the new Play Store App (4.2.3) and it crashed again.
10. Downgraded Play Store app, and nothing, crashed again.
11. Is there anything left to try?
The problem is, when entering the play store it crashes. If somehow I open the play store so that the landing page of the play store is avoided, it works (e.g. If I google search for an app, and open the play.google.com link on my phone, and when it prompts me to open it via Play Store, then it is opened via play store). Then I can go into 'My Apps', but the 'installed' tab shows nothing, whereas the 'all' tab, shows the history of my installed and unistalled apps.
This problem is with 2 of my GalaxyS2, 2 Galaxy S Duos, Galaxy Note (N7000), and my friend's HTC Desire (running 4.2).
For any ideas, please chime in, I'm willing to try anything.
Currently I'm on stock 4.1.2 and rooted with Philz kernel.
Totally same for me i tried all above too but i think this problem will be common wide for all.
Pls a solution
Sent from my GT-I8190 using xda app-developers app
Just found out another guy with a ZTE has this problem as well. I'm starting to think that this may be a regional problem.
Bump!
Anyone else experiencing this, or is it just one specific country?
Crash problem Solved
Ok, after going through the browser and updating the Google+ app, that initiated the Google Play Services update, which in turn fixed the Google Play Store crash problem.
Now the problem is the same as everyone else that is not living in the US. Getting geographical restricted apps.
For our country, there are NO apps at all.
Market Enabler, Market Unlocker Pro, and HotspotShield do not work. Anyone else have any ideas?
Hi,
I've recently been lucky enough to acquire the European version of the Honor 7 on their official website vmall.
I had the chance to use it for a little bit and everything seems great but I'm facing one major issue which is: I can't get anything coming from Google Play...
Every time I try to do so I either get an error or my Google app just spins and keep spinning for no reason.
On another thread, I saw that this is due to the phone being Chinese therefore Google is blocked.
I don't know if anyone found a solution to bypass this limitation or if I'm the only one facing the problem with the European version of the Honor 7 but I just wanted you guys to let guys know that it might be an issue you'll have to face. (there's no need to erase you cache or delete the GApps, it won't work)
Hope someone will come out with a solution !
Hi,
i bought Honor 7 last friday from Vmall portal. I receive the device today, and fortunately my Google Play Store works fine.
I'm sorry.
Just tried again and after waiting for a while, it seems like I got to download some applications.
It took me a while but I managed to get something so I guess it might just be coming from the network I was using.
Hopefully it'll work better as I keep on using it.
Here the same, no problem with the h7 received by vmall.eu on italy.
I had the same problem on my chinese PLK-AL10, 64GB.
Removing google account, deleteting cache and data on download, play services helped for a few hours.
Looks indeed it is connected to using the chinese Huawei apps.
Did a stock ROM reflash, which left my personal data intact, now it has been ok for 3 days.
Here no problems too with Google Play.
Check if your version is same of me in Setting / About Phone / Type is PLK-L01
I had same problem, just go to parameters in Google play store and clic on the version number, the play store will update and that's good no more problem
Apparently the biggest problem was to update the Google Play to the latest version but once done, everything went as smoothly as usual.
I guess it must've been some trouble with the Google Services the phone came up with but everything's got fixed as soon as the service got updated.
As mickeydeplage said once done no more problems.
Thanks for your advice guys.
Im amazed you have the European version so soon! I ordered mine when it was announced, and it still hasn't even shipped.
Sent from my LG-D855 using Tapatalk
Burianix said:
Hi,
i bought Honor 7 last friday from Vmall portal. I receive the device today, and fortunately my Google Play Store works fine.
I'm sorry.
Click to expand...
Click to collapse
Braska90 said:
Here the same, no problem with the h7 received by vmall.eu on italy.
Click to expand...
Click to collapse
could you confirm the subversion sent in italy from vmall.eu ?? it is PLK-L01? could also confirm that it works with sim LTE Wind?
grazie!
Ciao FoLg0re,
yes i confirm that my phone model is PLK-L01.
I don't know if it works with Wind, but I assure you that works with 3!
Ciao
Got it to work by re-installing the google play store, now 3 days later, back to the same issue. Fix is pretty simple
- clear play store and play services cache
- add google account (Apps will work but store will give 7S error)
- remove google account
- add google account
- All working again.. for another 0-72hours.
ADB logs to follow as soon as I have some free time.. Any ideas are welcome
Think I've answered same thread already. I had the same issue.
For me solution was to install older version of Google play. I've installed version 5.7 and everything went fine, however I just noticed that it was automatically updated to 5.8.8 - however it still works fine.
Same problem here.
How can I update Google play if I cant access it?
Can somebody confirmed their "Google Play store" and "Google Play services" version please, mine is 5.9.12 and 8.1.18 (2272748-248) which is downloaded as APK and installed, Model PLK-L01 UK model, Build Number "PLK-L01c432B100
---------- Post added at 12:31 PM ---------- Previous post was at 12:27 PM ----------
I also find this useful website for Downloading Google .APK, Some of them which is higher or lower version than installed in our phone and might be useful to sort out FC or Google Play service or similar app crash problem :
http://www.apkmirror.com/apk/google-inc/
Google Play Store: 5.9.12
Google Play Services: 8.1.15
Build: PLK-L01C432B100
Model: PLK-L01
No FC.
Guys I have the same problem my phone is an honor 7 model is PLK-AL10. I could find on the honor page the firmware "PLK-L01C432B100 Upgrade Software WEU".
Does anybody knows to flash the rom i should find the firmware with same name extension similar to mobile model?
vinrasp said:
Guys I have the same problem my phone is an honor 7 model is PLK-AL10. I could find on the honor page the firmware "PLK-L01C432B100 Upgrade Software WEU".
Does anybody knows to flash the rom i should find the firmware with same name extension similar to mobile model?
Click to expand...
Click to collapse
http://www.needrom.com/download/honor-7-plk-al10/
I've just got the xiaomi redmi note 2 recently and have a strange problem.
When i shutdown my phone overnight, leg it charge and turn it back on in the morning ill find a new application randomly installed. When i go into google play store and check out that app and hit uninstall i get an error saying "this app was not installed by google play store".
I tried running an antivirus, a cleaner and so on but it says i have no virus. I also have my settings to block unknown installation of apps.
Help would be greatly appreciated. Thanks
You got cooked ROM from seller, you have to change Rom. Put original MIUI
Some resellers put some bloatware on the phones they sell... That seems to be the case.
The best is a clean rom install, whether the original from xiaomi or a reliable custom rom. Like xiaomi.eu or one from the devs here.
Thanks guys
Hi guys, i just got my mi box a few days a go and i'm struggling to make it work properly.
I seem to be unable to install apps from google play store, it starts downloading and then fails on endless errors, 400/403/920 and so on...
My network is just fine, i have other tv box connected, apple tv, computers, phones, everything works well on all other devices.
The play store tends to through me error that the network is disconnected though its not.
I somehow managed to side load netflix and latest youtube version - they stream 4K without any problem - so i know for sure the network is fine.
Also, i tried updating to latest firmware (beta, from here: https://beebom.com/how-update-mi-box-android-nougat/) - no help either, still the same issues.
I've also tried every procedure out there, clear cache/data of the play services and play store, uninstall account, create a new google account, nothing seems to work.
It seems that play store is not the only issues, i side loaded gmail - same issues there, same for google drive.
I'm lost, not sure what else i can do to get it work.
Help will be appreciated, i can maybe try to install a new rom but no idea where to get one from.
Gili
Hi. has given me a familiar one redmi note 2 which gets too hot on the upper back, and works very slow opening apps and in any action. I installed a global rom fastboot and it works just as slow. I've passed Antutu and it gives me 54,000 points, which makes me doubt if it's a software or hardware problem. What do you think about it?
I have the same problem from Yesterday with redmi note 2 prime
I flash so many roms and the slowliness happend only after gapps install o trying to run google apps.
Today i have the same problem. Its propably bug from google play because i cant open it.
It's google play services bug, find way to reset data of it and get it back to old version, install latest google play store from apk, add your google account back(should be all gone after resting services data) and after google services updates it should be fine. That's more or less how i did it.
Edit: For friend that's also using this old guy it fixed itself after letting phone stay and sync for about 20 minutes.
gumbi86 said:
It's google play services bug, find way to reset data of it and get it back to old version, install latest google play store from apk, add your google account back(should be all gone after resting services data) and after google services updates it should be fine. That's more or less how i did it.
Edit: For friend that's also using this old guy it fixed itself after letting phone stay and sync for about 20 minutes.
Click to expand...
Click to collapse
It happened by itself. Patience is needed and external cooler is an option to reduce the heat.
Thank you!
gumbi86 said:
It's google play services bug, find way to reset data of it and get it back to old version, install latest google play store from apk, add your google account back(should be all gone after resting services data) and after google services updates it should be fine. That's more or less how i did it.
Edit: For friend that's also using this old guy it fixed itself after letting phone stay and sync for about 20 minutes.
Click to expand...
Click to collapse
Thanks for answering. I have the last global rom. It does not let me uninstall play store. How can I uninstall it? And what version should I install and where do I download it from?
Same problem here. After factory reset there is no problem but after I update Google Play Services problems are back. Endless sync, not working Google Play store (stays blank and not showing any apps), Chrome not loading pages, huge battery drain on google play services. Nothing helps for me. Did you guys managed to get normal working phone?
This problem seems to affect only mobile phones with mediatek processor and not just xiaomi, also to other brands.
I have left the phone whole night syncing. Did not help at all...
Keeps forever in notifications: Current syncing item: Google Play services.
thrillseeker said:
I have left the phone whole night syncing. Did not help at all...
Keeps forever in notifications: Current syncing item: Google Play services.
Click to expand...
Click to collapse
Go to Installed apps find Google Play Store and Uninstall updates, then let it sync. It should work that way.
Someone actually found a solution to this issue:
1. Go to Phone Settings
2. Next Accounts
3. Choose Google
4. Then click Manage your Google Account
5. There will be a white screen - here at this step we just wait until the screen comes to life (about 5-10 minutes)
6. Enjoy!
Here's the source: https://support.google.com/googleplay/forum/AAAA8CVOtD8gDLDqOY20DM/?hl=en
josemmo said:
Someone actually found a solution to this issue:
1. Go to Phone Settings
2. Next Accounts
3. Choose Google
4. Then click Manage your Google Account
5. There will be a white screen - here at this step we just wait until the screen comes to life (about 5-10 minutes)
6. Enjoy!
Here's the source: https://support.google.com/googleplay/forum/AAAA8CVOtD8gDLDqOY20DM/?hl=en
Click to expand...
Click to collapse
Thanks! This works!!
!....Solved.....!
WOW.....It totally worked for me. Thank you very much.
How?
I think I am just being dumb, but I cannot find this in the settings. I am on MIUI 9. Where did you find this?
Yes this works, big thanks!!! But on the new update of Google play services from yesterday I got the same bug. So we will need to do this every time when there is update for Google play services