I have a Moto E for abt 10 months and today while I was using my phone (actually playing) my phone suddenly hangs so I restarted with long pressing power button but after restart phone went into several bootloop. After around 6 bootloop it went into the homescreen. Then I found that wifi screen always showed "turning wifi on" and I cant turn it off/on. Same thing with bluetooth and the worst part is both sims not working. It said no service
. I browsed here a bit and when I checked IMEI using *#06# both the IMEI shows as null. now
whenever I turn on my phone, it stucks into bootloop for around 10 times before going into homescreen and I dont know how to even turn off the phone as power key only restarting it.
Now please help me how to recover from this problem. the phone is unrooted and I didnt even unlock the bootloader.
EDIT : I even tried factory resetting. it does not help
naveenstuns said:
I have a Moto E for abt 10 months and today while I was using my phone (actually playing) my phone suddenly hangs so I restarted with long pressing power button but after restart phone went into several bootloop. After around 6 bootloop it went into the homescreen. Then I found that wifi screen always showed "turning wifi on" and I cant turn it off/on. Same thing with bluetooth and the worst part is both sims not working. It said no service
. I browsed here a bit and when I checked IMEI using *#06# both the IMEI shows as null. now
whenever I turn on my phone, it stucks into bootloop for around 10 times before going into homescreen and I dont know how to even turn off the phone as power key only restarting it.
Now please help me how to recover from this problem. the phone is unrooted and I didnt even unlock the bootloader.
EDIT : I even tried factory resetting. it does not help
Click to expand...
Click to collapse
I got the same problem today... no wifi, no bluetooth and no network for calls... I didn't realize the last one 'cause i still have internet access vía 3G.
I'll try a factory reset later, I hope it can fix it. If not... I hope someone can help us both.
:crying:
Added:
I just tried a factory reset, but that doesn't fix anything...
I just notice that audio/sounds are not working too... it seems like a hardware malfunction
Even i got the same issue. Tried all the reset option still no luck. Kindly help
NoSaBo said:
I got the same problem today... no wifi, no bluetooth and no network for calls... I didn't realize the last one 'cause i still have internet access vía 3G.
I'll try a factory reset later, I hope it can fix it. If not... I hope someone can help us both.
:crying:
Added:
I just tried a factory reset, but that doesn't fix anything...
I just notice that audio/sounds are not working too... it seems like a hardware malfunction
Click to expand...
Click to collapse
same here
naveenstuns said:
I have a Moto E for abt 10 months and today while I was using my phone (actually playing) my phone suddenly hangs so I restarted with long pressing power button but after restart phone went into several bootloop. After around 6 bootloop it went into the homescreen. Then I found that wifi screen always showed "turning wifi on" and I cant turn it off/on. Same thing with bluetooth and the worst part is both sims not working. It said no service
. I browsed here a bit and when I checked IMEI using *#06# both the IMEI shows as null. now
whenever I turn on my phone, it stucks into bootloop for around 10 times before going into homescreen and I dont know how to even turn off the phone as power key only restarting it.
Now please help me how to recover from this problem. the phone is unrooted and I didnt even unlock the bootloader.
EDIT : I even tried factory resetting. it does not help
Click to expand...
Click to collapse
Yes, I have too this issue and I am searching everywhere for this issue but I haven't find anything.
Please someone help us please......
hpanchal4u said:
Yes, I have too this issue and I am searching everywhere for this issue but I haven't find anything.
Please someone help us please......
Click to expand...
Click to collapse
i think you should try flashing stock 4.4.4
here is the solution
Hi Guys,
here is the solutions:
Please downgrade your lolipop to kitkat
before downgrade your phone you should unlock your bootloader from motorola website (Note: if you unlock your bootloader it will void the warranty)
I have done it and I am using my phone with kitkat very good.
Thanks
ponvarun said:
Even i got the same issue. Tried all the reset option still no luck. Kindly help
Click to expand...
Click to collapse
naveenstuns said:
I have a Moto E for abt 10 months and today while I was using my phone (actually playing) my phone suddenly hangs so I restarted with long pressing power button but after restart phone went into several bootloop. After around 6 bootloop it went into the homescreen. Then I found that wifi screen always showed "turning wifi on" and I cant turn it off/on. Same thing with bluetooth and the worst part is both sims not working. It said no service
. I browsed here a bit and when I checked IMEI using *#06# both the IMEI shows as null. now
whenever I turn on my phone, it stucks into bootloop for around 10 times before going into homescreen and I dont know how to even turn off the phone as power key only restarting it.
Now please help me how to recover from this problem. the phone is unrooted and I didnt even unlock the bootloader.
EDIT : I even tried factory resetting. it does not help
Click to expand...
Click to collapse
Which ROM?
same issue
:crying::crying:
i have flashed my moto e xt1022 with pure stock rom and lost my imei no.
after long searches i am near nothing .. . . .
anyone please help . . .
how to restore my imei no. i even dont have efs backup . . .
:crying::crying::crying::crying::crying:
Guys, I have the same problem with a friend's XT-1022.
And it's stock Android 4.4.4, haven't even flashed it.
Anyone ever find a solution?
[email protected] said:
Guys, I have the same problem with a friend's XT-1022.
And it's stock Android 4.4.4, haven't even flashed it.
Anyone ever find a solution?
Click to expand...
Click to collapse
Anyone looking for a solution, just flash a stock ROM, worked for me after flashing 5.1.1 Stock ROM for XT-1022
naveenstuns said:
I browsed here a bit and when I checked IMEI using *#06# both the IMEI shows as null. now
whenever I turn on my phone, it stucks into bootloop for around 10 times before going into homescreen and I dont know how to even turn off the phone as power key only restarting it.
Click to expand...
Click to collapse
Flash stock rom via fastboot: Ensure your phone's battery is atleast 50% charged. Just charge your phone for 45 mins,ead if yor phones seems dead. You DONT need to unlock bootloader for flashing official firmwares
1. Download and install Motorola device manager
2. Download and extract adb_fastboot.zip to any folder on your pc
3. Download Stock 5.1 rom file for your device model [thanks to lost101] and extract its contents to the same folder where you have adb_fastboot files
4. Reboot your phone to 'bootloader mode'. To do this turn of your phone completely. Hold volume down button and then press and hold power button. Release power button after 4-6 seconds and then release volume down button. Your phone is now in bootloader mode.
5. Connect your phone to pc via a reliable usb cable. Look at your phone screen. It should say 'USB connected'.
6. Now go to the folder where you have extracted all the files. Holding down shift key, Right click on any point on white screen. Then click on 'open command window here' from the menu that appears. Command Prompt will open now
7. On command prompt type
Code:
fastboot devices
and check if it is detecting your device.
8. Now run the following commands in the given sequence
Code:
mfastboot flash partition gpt.bin
mfastboot flash motoboot motoboot.img
mfastboot flash logo logo.bin
mfastboot flash boot boot.img
mfastboot flash recovery recovery.img
mfastboot.exe flash system system.img_sparsechunk.0
mfastboot.exe flash system system.img_sparsechunk.1
mfastboot.exe flash system system.img_sparsechunk.2
mfastboot.exe flash system system.img_sparsechunk.3
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn
mfastboot erase cache
mfastboot erase userdata
fastboot reboot
proceed to each command after you get success message on command. If file name of system.img_sparsechunk is different then change the command accordingly. Just ensure to flash all system.img_sparsechunk files
Your phone may take 10-20 mins to turn on the first time. Dont panic this is normal. If it takes more time then power it off by holding power button till it turns off. Power it on after it cools down.
sziraqui said:
Flash stock rom via fastboot: Ensure your phone's battery is atleast 50% charged. Just charge your phone for 45 mins,ead if yor phones seems dead. You DONT need to unlock bootloader for flashing official firmwares
1. Download and install Motorola device manager
2. Download and extract adb_fastboot.zip to any folder on your pc
3. Download Stock 5.1 rom file for your device model [thanks to lost101] and extract its contents to the same folder where you have adb_fastboot files
4. Reboot your phone to 'bootloader mode'. To do this turn of your phone completely. Hold volume down button and then press and hold power button. Release power button after 4-6 seconds and then release volume down button. Your phone is now in bootloader mode.
5. Connect your phone to pc via a reliable usb cable. Look at your phone screen. It should say 'USB connected'.
6. Now go to the folder where you have extracted all the files. Holding down shift key, Right click on any point on white screen. Then click on 'open command window here' from the menu that appears. Command Prompt will open now
7. On command prompt type
Code:
fastboot devices
and check if it is detecting your device.
8. Now run the following commands in the given sequence
Code:
mfastboot flash partition gpt.bin
mfastboot flash motoboot motoboot.img
mfastboot flash logo logo.bin
mfastboot flash boot boot.img
mfastboot flash recovery recovery.img
mfastboot.exe flash system system.img_sparsechunk.0
mfastboot.exe flash system system.img_sparsechunk.1
mfastboot.exe flash system system.img_sparsechunk.2
mfastboot.exe flash system system.img_sparsechunk.3
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn
mfastboot erase cache
mfastboot erase userdata
fastboot reboot
proceed to each command after you get success message on command. If file name of system.img_sparsechunk is different then change the command accordingly. Just ensure to flash all system.img_sparsechunk files
Your phone may take 10-20 mins to turn on the first time. Dont panic this is normal. If it takes more time then power it off by holding power button till it turns off. Power it on after it cools down.
Click to expand...
Click to collapse
Dude, I dont know who you are but you helped me give life to my Uncle's dead phone..Your steps are the only one which is so clear in layman terms and not very techie..
Some people post helps but not so clear...Words like "flash it with recovery" "Wipe cache" "TWRP" etc etc dont do any good for people like me who are looking for real help...
But you explained it clearly..Props to you man..Keep up the good work..
I can give the phone to my uncle now with Joy..He will think I'm a genius..Did I mention he has a beautiful daughter? !!!
I got the same problem (as stated below) about a week ago and I have also tried the options of factory reset. And erasing chased memory. But nothing has helped. In addition to this problem I also get at times constant failure messages as
unfortunately the process com.motorola.ccc has stopped
unfortunately the process andriod.launcher has stopped
My Andriod version is KitKat 4.4.4 and I also tried updating it to lollipop
but the update is never successful because of the above reasons...
Please let me know if anyones has a solution to this issue.
-----------------------------------------------------------------------------------------------------------------------------------------------------------
naveenstuns said:
I have a Moto E for abt 10 months and today while I was using my phone (actually playing) my phone suddenly hangs so I restarted with long pressing power button but after restart phone went into several bootloop. After around 6 bootloop it went into the homescreen. Then I found that wifi screen always showed "turning wifi on" and I cant turn it off/on. Same thing with bluetooth and the worst part is both sims not working. It said no service
. I browsed here a bit and when I checked IMEI using *#06# both the IMEI shows as null. now
whenever I turn on my phone, it stucks into bootloop for around 10 times before going into homescreen and I dont know how to even turn off the phone as power key only restarting it.
Now please help me how to recover from this problem. the phone is unrooted and I didnt even unlock the bootloader.
EDIT : I even tried factory resetting. it does not help
Click to expand...
Click to collapse
Psp005 said:
I got the same problem (as stated below) about a week ago and I have also tried the options of factory reset. And erasing chased memory. But nothing has helped. In addition to this problem I also get at times constant failure messages as
unfortunately the process com.motorola.ccc has stopped
unfortunately the process andriod.launcher has stopped
My Andriod version is KitKat 4.4.4 and I also tried updating it to lollipop
but the update is never successful because of the above reasons...
Please let me know if anyones has a solution to this issue.
-----------------------------------------------------------------------------------------------------------------------------------------------------------
Click to expand...
Click to collapse
Just see above your post and theres a detailed solution for flashing the stock firmware, Thats the real factory reset and it will bring even the dead phone to life..I tried it and its successful..just follow the steps and your phone will boot up brand new with no issues..
worked amazinly
josephkarthic said:
Dude, I dont know who you are but you helped me give life to my Uncle's dead phone..Your steps are the only one which is so clear in layman terms and not very techie..
Some people post helps but not so clear...Words like "flash it with recovery" "Wipe cache" "TWRP" etc etc dont do any good for people like me who are looking for real help...
But you explained it clearly..Props to you man..Keep up the good work..
I can give the phone to my uncle now with Joy..He will think I'm a genius..Did I mention he has a beautiful daughter? !!!
Click to expand...
Click to collapse
worked amazinly
works only if a person knows how to do it
thanks dude
sziraqui said:
Flash stock rom via fastboot: Ensure your phone's battery is atleast 50% charged. Just charge your phone for 45 mins,ead if yor phones seems dead. You DONT need to unlock bootloader for flashing official firmwares
1. Download and install Motorola device manager
2. Download and extract adb_fastboot.zip to any folder on your pc
3. Download Stock 5.1 rom file for your device model [thanks to lost101] and extract its contents to the same folder where you have adb_fastboot files
4. Reboot your phone to 'bootloader mode'. To do this turn of your phone completely. Hold volume down button and then press and hold power button. Release power button after 4-6 seconds and then release volume down button. Your phone is now in bootloader mode.
5. Connect your phone to pc via a reliable usb cable. Look at your phone screen. It should say 'USB connected'.
6. Now go to the folder where you have extracted all the files. Holding down shift key, Right click on any point on white screen. Then click on 'open command window here' from the menu that appears. Command Prompt will open now
7. On command prompt type
Code:
fastboot devices
and check if it is detecting your device.
8. Now run the following commands in the given sequence
Code:
mfastboot flash partition gpt.bin
mfastboot flash motoboot motoboot.img
mfastboot flash logo logo.bin
mfastboot flash boot boot.img
mfastboot flash recovery recovery.img
mfastboot.exe flash system system.img_sparsechunk.0
mfastboot.exe flash system system.img_sparsechunk.1
mfastboot.exe flash system system.img_sparsechunk.2
mfastboot.exe flash system system.img_sparsechunk.3
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn
mfastboot erase cache
mfastboot erase userdata
fastboot reboot
proceed to each command after you get success message on command. If file name of system.img_sparsechunk is different then change the command accordingly. Just ensure to flash all system.img_sparsechunk files
Your phone may take 10-20 mins to turn on the first time. Dont panic this is normal. If it takes more time then power it off by holding power button till it turns off. Power it on after it cools down.
Click to expand...
Click to collapse
Registered and created an account - Just to write you a thank you note.
The steps that you've given are super perfect. My phone is back up and running now.
Thanks a ton. Sharing is caring and you live up to it. God bless!
Thanks sziraqui.
Add me to your list of very grateful people you've helped. My wife's Moto E was dead in the water with no Wifi. I searched high and low for a solution and was ready to throw in the towel until I saw this thread. Followed your instructions and we have it reactivated and running. Many thanks!
Finally Resolved!!!!!!!!!!!!
Friends don't worry. I also felt very bad about the moto company and product. But its not correct. I have a hope as a android developer I should fix this issue. Finally i done it.
getting remote failure
sziraqui said:
Flash stock rom via fastboot: Ensure your phone's battery is atleast 50% charged. Just charge your phone for 45 mins,ead if yor phones seems dead. You DONT need to unlock bootloader for flashing official firmwares
1. Download and install Motorola device manager
2. Download and extract adb_fastboot.zip to any folder on your pc
3. Download Stock 5.1 rom file for your device model [thanks to lost101] and extract its contents to the same folder where you have adb_fastboot files
4. Reboot your phone to 'bootloader mode'. To do this turn of your phone completely. Hold volume down button and then press and hold power button. Release power button after 4-6 seconds and then release volume down button. Your phone is now in bootloader mode.
5. Connect your phone to pc via a reliable usb cable. Look at your phone screen. It should say 'USB connected'.
6. Now go to the folder where you have extracted all the files. Holding down shift key, Right click on any point on white screen. Then click on 'open command window here' from the menu that appears. Command Prompt will open now
7. On command prompt type
Code:
fastboot devices
and check if it is detecting your device.
8. Now run the following commands in the given sequence
Code:
mfastboot flash partition gpt.bin
mfastboot flash motoboot motoboot.img
mfastboot flash logo logo.bin
mfastboot flash boot boot.img
mfastboot flash recovery recovery.img
mfastboot.exe flash system system.img_sparsechunk.0
mfastboot.exe flash system system.img_sparsechunk.1
mfastboot.exe flash system system.img_sparsechunk.2
mfastboot.exe flash system system.img_sparsechunk.3
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn
mfastboot erase cache
mfastboot erase userdata
fastboot reboot
proceed to each command after you get success message on command. If file name of system.img_sparsechunk is different then change the command accordingly. Just ensure to flash all system.img_sparsechunk files
Your phone may take 10-20 mins to turn on the first time. Dont panic this is normal. If it takes more time then power it off by holding power button till it turns off. Power it on after it cools down.
Click to expand...
Click to collapse
E:\XT1022_CONDOR_RETAILDSDS_5.1_LPCS23.13-34.8-3_cid7_CFC.xml>mfastboot.exe flas
h system system.img_sparsechunk.0
target max-sparse-size: 256MB
sending 'system' (242987 KB)...
OKAY [ 9.055s]
writing 'system'...
(bootloader) Failed to erase partition
FAILED (remote failure)
finished. total time: 19.830s
all the earlier commands worked...
plz help
unik_abhi said:
E:\XT1022_CONDOR_RETAILDSDS_5.1_LPCS23.13-34.8-3_cid7_CFC.xml>mfastboot.exe flas
h system system.img_sparsechunk.0
target max-sparse-size: 256MB
sending 'system' (242987 KB)...
OKAY [ 9.055s]
writing 'system'...
(bootloader) Failed to erase partition
FAILED (remote failure)
finished. total time: 19.830s
all the earlier commands worked...
plz help
Click to expand...
Click to collapse
Then flash stock/custom ROM using twrp
Ok so the basic outline is that my cousin apparently connected my phone in developer mode and then entered the following commands into the fastboot terminal.
Code:
adb reboot fastboot
fastboot erase data
fastboot erase cache
fastboot erase system
What worries me is the last command
Code:
fastboot erase system
I suspect that he has erased the ROM itself and now my phone is in a state where the phone just shows the intex logo and then vibrates a little but thats just about it.
So my question is that is my phone recoverable?
NOTE:My phone has not been rooted
So I followed this guide on youtube > https://www.youtube.com/watch?v=yNasUYszh4Q
that taught me how to install the CyanogenMod 5.1.1 and everything works well besides the GPS issue as the GPS (Device) doesn't work properly on Pokemon Go.
I read that I would have to use these fastboot commands to fix these issues but however I get the "<waiting for device>" after typing in the fastboot erase modemst1 command.
fastboot erase modemst1
fastboot erase modemst2
I typed in "adb reboot bootloader" command in Minimal ADB and Fastboot PC app & I get a downloading screen on my S2 as the result of it so I don't think it's my PC drivers issue.
So would I have to try a new custom rom to fix this or is there an another way to fix this issue? Thanks in regards
Hi guys I'am new here.
I Made a Mistake With a Moto E XT1528. I accidentally Change "Set Radio Band" Option in "4G LTE Switch" App. How I Fix This again. Please Help Me. Thanks.
I think a way to fix it is to boot into fastboot, connect to your computer, and issue the following commands:
fastboot erase modemst1
fastboot erase modemst2
When I Turn My Moto E XT1526 On It AutoMaticaly Goes Into Fastboot Flash Mode..!!!
This Phone Bootloader Is Lock !
And I'm Stuck On Only Fastboot !
When I'm Trying to Unlocking Bootloader ! Error Come's 1st OEM Enable On The Development Option! But How To Enable OEM Phone Not On In Normal Mode !
Please Help Me !
Thank You !
I ran into a similar problem on my xt1526. When entering commands in Fastboot mode, I found that it is important to enter your last command as:
fastboot oem fb_mode_clear
For me, this fixed the problem with the phone getting stuck in Fastboot mode.