Hi,
I'm having an ongoing problem with my Vibrant not locking onto satellites. I've tried every trick, mod and software update I could find to no avail. After visiting Samsung's web site I saw that every time somebody asked a question about the GPS not working, Samsung's response was that it's a hardware problem and to send the phone in for repair. So I did and this is what happened......
1. I call and give them the exact problem I'm having. That the phone will not see let alone lock onto a real satellite. She emails me a 2day shipping label. I taped a note to my phone also detailing the problem for the tech to see.
2. I get an email a week later saying that they're shipping my phone back to me and this is what they did (Copied from the actual email).....
Original Problem:
Technical Inquiry
GPS
Acquiring Location
Problem found:
DROP CALLS
SW,PRL,OTSL RESET
Solution:
Passed All Functional Testing
After Google'ing what SW,PRL,OTSL RESET meant and finding out that it's just software resets, I called Samsung support back. I asked them if and why the hardware wasn't repaired and reminded them that their web site, in many places says that it's a hardware problem and to send it in for repair and that my phone NEVER DROPPED CALLS. She states that it tested ok and to wait and see. She then tells me that if I receive the phone and still have the same problem, they will find another solution so I wouldn't have to send my phone in again.
3. I received the phone last night. I put my sim and battery back in and turn on the phone. I did nothing but add my gmail account back in so I can download GPSTEST from the Marketplace. After doing so I walked outside and sure enough, after 10 minutes, no satellites. Nothing. This morning I called Samsung and to make a long story short, after talking to level three support, they tell me all they can do is have me send the phone back again.
Here's my problem with Samsung.... I followed their direction and sent my phone in for repair. I twice gave them the EXACT problem I was having. Their own website states that there is a HARDWARE problem. So instead of fixing the exact problem, they find a totally different problem to "fix" instead. They never touched the actual hardware or fixed my problem. They won't take responsibility for their error and find a solution that works. They tell me they don't replace phones, only repair them so they can't send me another phone. They won't even send me a overnight shipping label so I will only be without my phone for 5 days instead of 10. The only solution to my frustration he can offer was to give me an address to send a letter of complaint.
I'm done with Samsung. Is there anybody who can offer a solution to my GPS problem. From what I can tell, it is a hardware problem. Are there any fixes out there or do I just have to get another phone (It'll never be another Samsung)?
Also.. What other recourse with Samsung do I have? It doesn't sit well with me that I just have to accept their excuses and policies that do more for them than the customer.
Thanks
I had the same issue and I just had them send me a replacement. Just go through the live chat on your account, choose the warranty/exchange option, and then tell the rep that you tried all the fixes and updates and nothing works. It took about 15 minutes before the person said they would replace mine. Also, I would talk like you know more about the phone than they do.
Hope Samsung didn't break your gps connector tab
Gps is a hardware issue on vibrant and the best you can get is 25 feet accuracy and 30 sec lock times mostly.
In your case, you do need a replacement that can at least do this much
Sent from my SGH-T959 using Tapatalk
Why didnt you simply call tmobile and have it swapped?
Did you try the self hardware fix in this forum? Worked wonders for me and many others.
Sent from my SGH-T959 using XDA Premium App
frankwhitten said:
I had the same issue and I just had them send me a replacement. Just go through the live chat on your account, choose the warranty/exchange option, and then tell the rep that you tried all the fixes and updates and nothing works. It took about 15 minutes before the person said they would replace mine. Also, I would talk like you know more about the phone than they do.
Click to expand...
Click to collapse
Was this with Samsung or T-mobile?
I had much the same experience with Samsung as cconnell11. I last talked with Samsung a month before 2.2 was available. They assured me that 2.2 would fix it, and there was no point sending it in since they didn't have a repair procedure for it and it would come back the same way it was. I asked what would happen if 2.2 didn't fix it. They said all I could do would be to send a complaint letter.
Naturally 2.2 didn't fix the GPS. I'm thinking about what to do next.
I tried the hardware fix today and I still do not see a big improvement. I have gotten mine down as low as 6 meters but no less. My old MT3G would get really accurate compared to the Vibrant. I have more issues with Wifi than I think I do GPS. I adjusted both antennas this morning but my wifi still isn't stellar. I wish Samsung and T-Mobile would just send you a replacement phone up front and repair your phone and re-use it as a replacement after they repair it. The whole 2 day shipping thing sucks when you need your phone for work.
cyberpyr8 said:
I tried the hardware fix today and I still do not see a big improvement. I have gotten mine down as low as 6 meters but no less. My old MT3G would get really accurate compared to the Vibrant. I have more issues with Wifi than I think I do GPS. I adjusted both antennas this morning but my wifi still isn't stellar. I wish Samsung and T-Mobile would just send you a replacement phone up front and repair your phone and re-use it as a replacement after they repair it. The whole 2 day shipping thing sucks when you need your phone for work.
Click to expand...
Click to collapse
Wow I only get 10m accuracy most of the times. I know other phones can get upto 6 ~ 9 feet
You can check here http://www.n2yo.com/whats-up/?c=20 to see what satellites are in your view.
If you get a different set you will have zero chance of locking on. If you show no sat numbers initially you are getting no or incorrect GPS assist to give you at least almanac info. If that is case try GPSrestore.
Do you get any grey bars on GPS test app? They need to be greater then 30 db/No to get initial data lock. It appears that Broadcomm GPS firmware does not report any sat lock until at least 3 satellites are locked enabling a 2D fix.
The only significant HW issue reported is the antenna contact. If for some reason the GPS TCXO calibration value has been lost it could take a very long time to get a lock, maybe never. Once it does it will establish a new TCXO calibration value which is then saved for future use. GPSrestore may retrieve factory firmware stored TCXO calibration.
GPSstatus does a network request for assist data that should get you at least correct sats to look for. Use WiFi if you have it with GPSstatus. Just use GPSstatus for assist download, then close and open GPS test.
I have not tried any of the hardware fixes (yet), but have tried the software reset from Samsung with not much change. When I notice that my GPS is having a hard time locking, I turn off Wifi and it locks almost instantly. I can then turn Wifi back on and it seems to keep a lock.
As an example, I can have a lock/see of 0/2 in "GPS Status" app for minutes. I turn off wifi, wait about a minute and get have 5/12. After turning wifi back on (after lock), I still have 5/12.
By comparison, my Galaxy Tab quickly goest to 7/10 with or without Wifi on.
Accuracy (according to Google Maps) is 10m on the Vibrant and 4m on the Tab.
I am thinking that my new golf GPS app is not going to be too useful with only a 10m accuracy.
thank me later
buy a bluetooth gps receiver such as globalsat bt-359 or any sirfIII or better. Next download bluetooth gps provider from the app market. let their powers combine and you vibrant may become a fully functional gps with the purchase of onboard gps vavigation. hehe
My solution
Since originally posting this I've tried the bending the pins up hardware fix to no avail. If I'm outside with a clear sky GPS status shows several satellites and after about 5 minutes will lock onto maybe three or four of them with about 10m accuracy. Maintaining that lock though is tricky. If I get into the car, it looses it. If I turn the phone upside down and have the bottom face the sky I get a lock on 7-10 satellites with about 7m accuracy. Either way it isn't good enough and I found a new problem. Google Maps just doesn't work with the default settings. It locks the phone up no matter what updates you've done. I fixed that though by changing the Operation Mode to MS Based and the Server FQDN Type to AUTO Config. Now it doesn't lock up and works fine with the exception of the GPS problem. I looked at the Samsung car cradle and noticed that it holds the phone sideways so the internal GPS antenna is facing the sky. This should work great but I don't want it attached to my windshield.
My main problem is that I want to use the phone for Geocaching like I did with my LG Optimus. That was a great phone and the GPS was accurate to 5m consistently. So I went ahead a bought a bluetooth GPS receiver. After a lot of research I decided that the Gosget SB-369 was the best option and it was only $30.00 online. This thing is great. I get a good steady lock on 7-10 satellites with 3m accuracy. This is perfect for Geocaching and was better than my Magellan when it worked right (don't buy anything Magellan). It has a hole in it and is small and light enough to be worn around your neck with a lanyard while Geocaching. You could also just put it in your pocket. It's antenna isn't a standard patch type. It's internal, but round and omni-directional and maintains the same lock no matter what way it's facing. I would recommend this to anyone who needs good accuracy for things like golfing and Geocaching.
I'm going to use this as a solution. I get great accuracy that I need at the expense of having another little gadget to carry.
Just picked up a new HTC Titan at the AT&T store on Thursday -- now unlocked and using it on the T-Mobile USA network. The phone is a fair amount larger than my previous device (LG Optimus 7), but I have to say....I'm really liking this phone....
...except for one thing: this phone is dropping calls like crazy.
Honestly, it appears to be a "death grip" sort of issue. I'm in the same areas, talking to the same people, and mostly not walking around. I'll be talking to someone (even when I'm standing still) and all of a sudden I'm just talking to myself. The bars are usually "high" -- like 4 or 5 bars -- but the call drops without warning. I've dropped 5 calls within the past two days, and I typically have NO DROPPED CALLS during a normal week. Something is wrong.
I've also used the phone a fair amount with my bluetooth headset, but it's never dropped a call when I'm using that.
Is it the back cover? Do I need to bend some contacts in the phone somewhere? Do I just need to swap it out at the store??
Help!
yipcanjo said:
Just picked up a new HTC Titan at the AT&T store on Thursday -- now unlocked and using it on the T-Mobile USA network. The phone is a fair amount larger than my previous device (LG Optimus 7), but I have to say....I'm really liking this phone....
...except for one thing: this phone is dropping calls like crazy.
Honestly, it appears to be a "death grip" sort of issue. I'm in the same areas, talking to the same people, and mostly not walking around. I'll be talking to someone (even when I'm standing still) and all of a sudden I'm just talking to myself. The bars are usually "high" -- like 4 or 5 bars -- but the call drops without warning. I've dropped 5 calls within the past two days, and I typically have NO DROPPED CALLS during a normal week. Something is wrong.
I've also used the phone a fair amount with my bluetooth headset, but it's never dropped a call when I'm using that.
Is it the back cover? Do I need to bend some contacts in the phone somewhere? Do I just need to swap it out at the store??
Help!
Click to expand...
Click to collapse
If it's when being held then... It's probably a bad back cover or contacts. Give htc a call and see if they'll replace it or swap it at the store.
You could mess with the contacts but then you might brake them if you lift it to far or mess with it too much.
The contacts at the bottom are the Cellular ones unless I'm wrong, but then again the FCC requires all Cell Antennas be away from the head so bottom being most likely with Wifi up top
Thanks, Tachi. I guess I'll contact the AT&T Store first, since it's less than one week old. I'll see what they have to say...
It's interesting that some users have reported "low signal", but not so much "dropped calls" like what I've seen. Actually, I've witnessed low signal locations as well -- and even worse at my house than my previous phone -- but these "dropped call" scenarios have been in high bar locations mostly. DEFINITELY seems like a hardware issue.
Can't remember the last time I had a dropped call in the last decade on Sprint. I've had 3 since December with my Titan. All have happened inside my 100 year old brick home. Fortunately, they were all just random, meaningless calls. Any thoughts on building penetration...AT&T vs. Sprint? ...or is the phone the primary suspect? I have previously owned a Mogul, TP, TP2, EVO, and Arrive with no issues. The Titan does average 3 bars where the others always averaged 4.
I just got a new Evo 4g LTE from BestBuy 2 days ago. The second thing I did after getting the phone (first was to activate it) was to try and update the software, PRL, profile, etc. Nothing seemed to need an update. I even tried to update any of the apps, but everything was latest. I then took lot of pains to get it all set up for me. But I have started seeing multiple problems:-
1) The proximity sensor does not seem to be working. During a call, the screen would not turn ON when I bring the phone away from my ear. Also, screen won't stay ON while it's away from my ear. During (or when I just start) a call, it shuts off immediately. Sometimes when I press the power button the screen would come ON for less than 1 sec and switch back OFF. On those occasions, I have to press power button multiple times to finally get the screen to stay ON. I have a screen protector on it. Although I have read that removing the screen protector might help, I do not want to remove it as I would hate to scratch the screen on brn new phone.
2) The 3G speeds are too slow --- ~30kbps as compared to my original evo 4G which gave me ~200kbps in the same exact location(s) --- yes I did try it in various locations. These are the speeds without any case on the phones. And I am paying $10/month extra for "premium data service"??? I have tried updating the prl multiple times, but to no avail.
3) It keeps on loosing the wireless connection in the house. In some cases it's showing me poor signal strength when all other wireless devices, including original Evo 4G, shows good or excellent signal strength. This is with the 2.4GHz band. It almost never is able to connect to the 5GHz signal. This even without any case on the LTE phone.
4) The ringer on the phone is not loud enough. I have tried various different ringtones, but nothing seems to help. Even with the volume turned absolutely high it's not as loud as original Evo.
5) The colors on the screen are really bad -- especially the skin colors. The colors have a warm/reddish undertone.
6) The battery of Evo LTE does not even last 1 day without even having any resource hungary apps installed yet. Infact my old (original) Evo lasts longer than this new one. And no I do not have the extended battery on it. It still has it's original battery that came with it 2 years ago.
7) On original Evo, I could independently change the volume for the speaker-phone speaker and for the near-the-ear speaker. In Evo LTE, I am unable to do so. If I increase the 'In-call volume' while on speaker phone and then go back to non speaker-phone mode, the in ear volume is too high even though I did not change that volume.
8) While dialing a phone, the original Evo used to vibrate as soon as the phone started ringing. Sometimes it can take upto 30-40sec before the phone actually starts dialing. This feature of original Evo helped me a lot in multitasking as I used to use that as a cue to put the phone to the ear. But Evo LTE does not do that.
9) I would like to change the locking/unlocking mechanism of Evo LTE to same as that of original Evo as I am used to it and it was a lot simpler to use while driving.
10) One of the apps that I have on my evo 4g is no longer available on the google play store. I use it extensively and absolutely need it. Can you tell me how to get it?
By the way, the phone seems to be heating up quite a bit while using as well. I am not sure if it's by design or what. I just hope that it dos not reduce the life of the phone.
I have also tried some of the suggestions mentioned on this forum, but nothing has helped so far.
Does anyone have any suggestions on how to fix these problems? Can Sprint reps help pass this along to their HTC counterparts for immediate fix? From what I have read online until now, a lot of people are having simillar problems and exchanging phones has not really helped. I guess Sprint/HTC rolled out these phones without proper testing.
I dunno dude, I am no expert, but I think your phone is defective.
I have had mine for 4 days now and I don't have any of these issues.
I have not had the time to really install many apps though.
I did a test yesterday at work where I listened to TuneIn Radio for about 2 hours and then spent the next6 hours using facebook and texting.
My Battery was at 46% after the 8~hrs of use.
Much better than my OG Evo w/ CM-Rom.
In your wifi settings, make sure you take it off from Auto and put it strictly on 2.4ghz.
My WiFi was dropping continuously until I did this.
I will agree with the skin colors being off. I have this photo of Olivia Wilde I had on my OG Evo that I just loved and I really don't like the way it looks on this Evo.
I also agree with the speaker not being as loud as the OG Evo.
But other than those few things, it sounds to me like you have a defective phone.
Is this your first time buying a phone on release day? Chill out man, stuff will get fixed. This happens with every phone. Old EVO had issues too, and they got ironed out by the time I picked up mine a year ago. Maybe you are used to getting phones that have their issues fixed already. Release day is today... Issues are to be expected.
Sent from my EVO using XDA
You have every single problem discussed in this forum...ether you have the mother of all lemons or your a iPhone fanboy ranting.
I find it hard to believe you came from an OG EVO given the fact you just joined xda.
The sensor is probably not bad it mostl likely is the screen zagg screen protector its not cut right it covers most of the sensor, the batter doesn't die fast but its been proven that google maps eats battery it has to many setting turned on the reddish color if u are using a screen protector will cause that to and the WiFi has different setting to change the strength
Sent from my EVO LTE using XDA Premium App
Return it and be done with it.
Sent from my EVO using xda premium
A lot of those will get ironed out with updates and time. Expected from a launch day phone.
My biggest pet peeve on the phone is #5. Their is something not right with the screen saturation. One X had this problem and HTC was supposedly putting out an update to fix it for that phone. I'm sure they'll do the same for us.
As for getting that app your missing. If your rooted you could back it up with Titanium backup then restore it on your phone. Or you could google the name of the app with "apk" and I"m sure you'll find it from a external source.
Could we get this thread deleted, moved or something?
This guy has posted this same exact thing in multiple threads and it's starting to wear thin.
Are you kidding?!? Why open another thread right after posting this on one that's already for this stuff? Not even Monk is this bad....
Sent from my EVO
I have not had any of these issues. I got the phone today and I have not put it down. I keep hearing about the prox sensor. I agree, it must be a zagg thing (I am going to roll with no screen cover for the first time). The prox has worked perfect every time. In fact, I just found out if you put the phone screen down in a call it automatically turns on speaker phone, (bad Ass).
It has taken me a little getting used to. My nexus S 4G was the perfect size phone. The 4" screen and the curved glass was the best for comfort. That being said, I do not think I could ever go back to a 4" screen after using this. My wife's iphone 4s looks like a toy compared to this beast. First HTC for me and I see why they have such a big following.
The screen and cam are wicked.
If updates will make this phone better, then bring them on. I am already happy stock out of the box.
#10... We can't read your mind..what app?
Don't feed the troll
Ok OP...since you have already posted the exact same thing elsewhere, I'm going to close this thread.
In the future, only post about an issue once, in one location.
Picked up my AT&T G5 on April 23rd. Thought it was pretty darn good at the time, but after using it for a week there are just to many issues with it. Most of them seem to be common here on the forum, so I thought I would run down my list.
1. Dropping Network. I have found that about 2-3 times a day while the signal bars are showing full signal that there is n 4g or 1x icon. during this time I have no connectivity. cannot call, Email, text, surf the web, nothing. this tends to last for anywhere from a few seconds to last night it was over 40 mins. If I reboot the phone that seems to reestablish the network connection, but this is a huge issue to me. I need a reliable phone for work.
2. Dropping GPS. I am a guy that is used for issues at multiple work sites and facilities. As such I tend to use my GPS quite often. last week luckily I was at one static facility so I didnt need to rely on my GPS, but I ran it anyway as I had seen a number of people reporting issues with the G5 retaining GPS lock. about every 15-30 mins my phone would drop the GPS signal. it would take anywhere from a few seconds to 10 mins to reestablish. This is on a known route that i have never had any sort of GPS issues with any phones before.
3. Camera. I had the S4, S5, and then the S6 Edge. they all had pretty good cameras. Low light worked really well. the camera on the G5 does not compare. I thought I could live with it, but coupled with the other issues... Yea, its a problem for me. i like the wide angle camera, but the normal camera leaves a lot to be desired especially in low light situations.
4. Bluetooth. In my car i stream Pandora quite a bit. at least once a day i have to turn bluetooth back on as it will shut itself off in the middle of my commute. Again,not a deal breaker in and of itself, but with everything else...
5. Alarm Clock reliability. This is a strange one... the stock alarm clock tends to not go off for me. the app I normally download and use just plain didnt work with the G5. in one week the alarm has completely failed to go off 4 different days. I have checked all the settings, everything is right, nothing is killing the alarm clock app during the night, but in the morning it just wont go off. I have set the alarm and watched it waiting for it to go off for testing, and half the time when it does go off it is not audible. just the screen lights up. then if I leave everything set as it was and bump the time a couple mins so that it will go off again, the next time I will get audio. sometimes. its inconsistent, but the majority of the time it does not work properly.
6. Screen Quality. Ok, this one is really an issue with me. im jaded. I admit this. Coming from the AmoLED's on the Galaxy series looking at the G5's screen colors seem washed out. Not as sharp and bright. I know the Sammy phones over-saturate the colors, but I guess Im just used to them and because of that this screen Im just not happy with.
7. Always on display. Or what ever it is... the clock that is displayed on the screen when you turn off the screen and lock the phone. On the S6 edge I had only the clock numerals and such was lit. the rest of the screen remained off and black. With the G5 screen even though the screen looks like its off and black in a dark room you can tell the entire screen is on. it lights up my room at night. not a lot, but just enough to bug me. Again, not a deal breaker in and of itself, but with everything else....
8. Sound. streaming music via BT is fine, well as long as the BT remains on... using a pair of wired headphones the audio quality just isnt there. Playing the same track on my G5, my old GS6 Edge and my wifes S7 there is a definite sound quality loss with the G5. I have a set of Sennheiser studio headphones and I could tell ever time my wife plugged them into the G5. I was looking forward to the HIFI module, but well with all the rest here...
So this morning I went back to my AT&T store to return this phone since I was still within my 15 day period. Got there 20 mins before it opened and waited with 4 other people. when i got inside and all checked in to the que for help, the lady kinda chuckled. apparently the other 4 people were there to do the same thing, exchange the G5 for a different device.
I really wanted to like this phone. I really tried. One or two of the issues i could have lived with, but when they are all present... this does NOT seem like a flagship phone to me. seems more like a swing and a miss.
I don't have a G5, so my answer is only based on reviews and other users tests:
1) Here in italy all the reviewers claimed the G5 to have the beste signal in both mobile and wifi network compared to S7 Edge, P9 and HTC 10, so maybe your model was defective?
2) Nothing to say as it seems that other users suffered of this problem, i found nothing about GPS problems in reviews though.
3) G5 has the best camera in normal condition, in low light there is no competition because S7 obviously do a lot better.
4) Same as point 2, no problem in reviews, but some users here in xda have the same problem.
5) It's a third party app? Really, does it work on other devices with Marshmallow or with the Snapdragon 820? The stock app work? Other third party apps work?
6) Yep, that's it. But keep in mind that Amoled is anyway the best display.
7) AOD is totally wrong on both G5 and S7, in the first because in order to drain less battery the display backlight is very low, and in the second, and in my opinion is the more stupid, because it's useless, you can (for the moment) see only stock app notification, clock and date (maybe a very few other things)
8) The bluetooth issue is the same that you reported in point 4, and the story is again the same, some users reported it, but reviewers and other users are surprised for the good sound.
Just try to answer to some problems, i've no intention to argument
I have the poor signal and drops. I was blaming it on my carrier. I may take this back and get a different brand all together.
Hey Kill, In regards to #5, the stock app wasnt working reliably so I tried a app store app. that one wasnt reliable either. I always try to use the stock built in first.
In regards to #8 I was talking about the wired headphones via the headphone jack. BT audio sounded good, but the quality loss was with the wired headphones.
schollianmj said:
Hey Kill, In regards to #5, the stock app wasnt working reliably so I tried a app store app. that one wasnt reliable either. I always try to use the stock built in first.
In regards to #8 I was talking about the wired headphones via the headphone jack. BT audio sounded good, but the quality loss was with the wired headphones.
Click to expand...
Click to collapse
For the #5 strange, never heard something like this.
For the #8 i saw that, it's the same as other problems, some users have them, other not, and the reviewers never said nothing. Maybe there was a problem with the the jack itself, in my opinion the real issue with this phone is that you have high chances to get a faulty one, moreover in us where it was released first. In my country I'm still waiting for users feedback
I love my lg g5. I get bored of phones and switch up so regularly but still absolutely loving it. I mainly got it for the camera, and I'm more impressed than I was with my beloved lg g4. In manual mode I still believe it's better than the s7 (I tested then both over the course of a week).
That data drop is interesting though. Happens to me too, but can't figure out if it might be something to do with whether you turn wi-fi on or off. Seems linked, as happens to me at work.
I have the ATT one too. Got it the day before launch... Screen i think comes second to the S7 TBh, but is still pretty damn good... Camera I find is sick, better than the competition in my opinion. I haven't had any issues with data or signal loss whatsoever, however I can confirm when using GPS the signal will either drop, or it won't lock on at all until I just about hold it to the top of my front windshield!!! The sound I find is fine, but im no audio engineer either. I use jaybird X2 BT ear buds and I think they sound fantastic with no Bluetooth signal loss ever... Alarm issue is a new one to me.. No problems here and I constantly have to change the time due to our ridiculous work schedule.
One can definitely understand why you are bringing yours back. Hope you enjoy your next device.
Sent from my LG-H820 using XDA-Developers mobile app
schollianmj said:
Picked up my AT&T G5 on April 23rd. Thought it was pretty darn good at the time, but after using it for a week there are just to many issues with it. Most of them seem to be common here on the forum, so I thought I would run down my list.
1. Dropping Network. I have found that about 2-3 times a day while the signal bars are showing full signal that there is n 4g or 1x icon. during this time I have no connectivity. cannot call, Email, text, surf the web, nothing. this tends to last for anywhere from a few seconds to last night it was over 40 mins. If I reboot the phone that seems to reestablish the network connection, but this is a huge issue to me. I need a reliable phone for work.
2. Dropping GPS. I am a guy that is used for issues at multiple work sites and facilities. As such I tend to use my GPS quite often. last week luckily I was at one static facility so I didnt need to rely on my GPS, but I ran it anyway as I had seen a number of people reporting issues with the G5 retaining GPS lock. about every 15-30 mins my phone would drop the GPS signal. it would take anywhere from a few seconds to 10 mins to reestablish. This is on a known route that i have never had any sort of GPS issues with any phones before.
3. Camera. I had the S4, S5, and then the S6 Edge. they all had pretty good cameras. Low light worked really well. the camera on the G5 does not compare. I thought I could live with it, but coupled with the other issues... Yea, its a problem for me. i like the wide angle camera, but the normal camera leaves a lot to be desired especially in low light situations.
4. Bluetooth. In my car i stream Pandora quite a bit. at least once a day i have to turn bluetooth back on as it will shut itself off in the middle of my commute. Again,not a deal breaker in and of itself, but with everything else...
5. Alarm Clock reliability. This is a strange one... the stock alarm clock tends to not go off for me. the app I normally download and use just plain didnt work with the G5. in one week the alarm has completely failed to go off 4 different days. I have checked all the settings, everything is right, nothing is killing the alarm clock app during the night, but in the morning it just wont go off. I have set the alarm and watched it waiting for it to go off for testing, and half the time when it does go off it is not audible. just the screen lights up. then if I leave everything set as it was and bump the time a couple mins so that it will go off again, the next time I will get audio. sometimes. its inconsistent, but the majority of the time it does not work properly.
6. Screen Quality. Ok, this one is really an issue with me. im jaded. I admit this. Coming from the AmoLED's on the Galaxy series looking at the G5's screen colors seem washed out. Not as sharp and bright. I know the Sammy phones over-saturate the colors, but I guess Im just used to them and because of that this screen Im just not happy with.
7. Always on display. Or what ever it is... the clock that is displayed on the screen when you turn off the screen and lock the phone. On the S6 edge I had only the clock numerals and such was lit. the rest of the screen remained off and black. With the G5 screen even though the screen looks like its off and black in a dark room you can tell the entire screen is on. it lights up my room at night. not a lot, but just enough to bug me. Again, not a deal breaker in and of itself, but with everything else....
8. Sound. streaming music via BT is fine, well as long as the BT remains on... using a pair of wired headphones the audio quality just isnt there. Playing the same track on my G5, my old GS6 Edge and my wifes S7 there is a definite sound quality loss with the G5. I have a set of Sennheiser studio headphones and I could tell ever time my wife plugged them into the G5. I was looking forward to the HIFI module, but well with all the rest here...
So this morning I went back to my AT&T store to return this phone since I was still within my 15 day period. Got there 20 mins before it opened and waited with 4 other people. when i got inside and all checked in to the que for help, the lady kinda chuckled. apparently the other 4 people were there to do the same thing, exchange the G5 for a different device.
I really wanted to like this phone. I really tried. One or two of the issues i could have lived with, but when they are all present... this does NOT seem like a flagship phone to me. seems more like a swing and a miss.
Click to expand...
Click to collapse
Humm, I haven't had any such issues....
Hope you enjoy your new device.
As a comparison, my data, gps, Bluetooth and such all work fine. When using an auxiliary cable in my car I had that hissing sound, but using the alternate 3.5mm port on the back of my radio fixed the issue.
The only part of the phone that could use some fine tuning is the strength of the paint or whatever it's calledy. The paint got a little rough or irritated in a couple spots from removing a tpu case less than ten times. I also noticed a little chip in the coating near the charging port. I'm very careful with my phones. My G2 has less blemishes at this point and I've had that thing forever. I'll be curious to see how it will hold up over the next year, at the least.
Who knows, my paint problem could be a minority issue just as others with GPS and data issues. In my case, instead of getting a new device that could possibly have more than superficial defects. I'll keep the one with the funky paint.
As we all know, there's lots to love about this phone. I'm sure as hell keeping mine.
All the problems I hear about seem to be non existant on the unbranded variants or variants for carriers outside the US...
Also AT&T H820 seems to have the most issues.
Had this phone for a week now with no issues.I've only read one bad report of a variant outside the US...
Not saying LG is not at fault but this what happens when carriers mess with the firmware...doesn't explain quality issues but most of it seems to be with AT&T
My main issue is the ambient light sensor causing the image to flicker in low light when using the FFC, and the obvious auto brightness issue. This needs to get fixed ASAP by LG.
Everything else is working just fine for me. Battery life is meh, but as others have mentioned the stand by time is amazing feels similar to the performance of an iPhone in terms of battery life. Bluetooth works fine as well.
I do not have any of these issues. So have to say I disagree with this post completely.
1 Carrier issues, ie network is your mobile provider. Mine drops never. 4G 2 to 3 bars most of the time.
2. GPS on mine is perfect, many journeys well over half an hour, no issues at all.
3. The camera beats out any other phone I've used low light and craps over the Galaxy S's Barring the 7. (You need to use manual or a steady hand but still stands)
4. BT issues is the devices you are connecting to.
5. Alarm clock always goes off for me.. maybe you're turning it off in your sleep, or some settings you've altered or app you've downloaded
6. S6 and 7 screens are better, no doubt, except in sunlight where the S6 is not really useable but G5 is absolutely perfect in sun. As bright as if you're indoors.
7. Always on display drains too much battery so I turn it off... I like my 6.5 hours screen on time at 75% brightness.
8. Sound quality trounces my old S6 and Xperia Z5, can't say much else about this. It's louder and clearer and bassier.
Have to say i'm happy with this phone and thanks to the wide angle lens.. I might just end up keeping it.
UK H850 Stock Rom had for 4 weeks now.
1. Dropping Network. -- This has been better than my old Z2. In fact some "dead spots" that my friends phone suffer from I find my phone still has 2 bars
2. Dropping GPS. -- Used the LG fitness tracker the other day and it was really accurate to the paths I walked when check on google maps. CHecking some photos on google and they are accurate to 2 metres.
3. Camera. -- Low light has not been an issue for me, but if it were I'd switch to the manual mode. Done some amazing sunsets thanks to the manual mode
4. Bluetooth. -- Only used with headphones but never had an issue. Streamed for couple of hours to a portable speaker at a bbq this weekend and was faultless.
5. Alarm Clock reliability.-- Not used that feature. Have used the timer function for cooking and that works a treat, very loud as well
6. Screen Quality.-- I thought my Xperia Z2 screen was good, the G5 is blinding when you set brightness up. It's amazing for outdoor use in sun light. I have seen the S6 screen, colours look freakish and don't match when on a TV or monitor
7. Always on display. -- I have stopped turning my phone on thanks to this and the battery usage is insane, it barely uses it. Also I have noticed it changes brightness based on on light sensor. Plus if I want it off I cover the proximity sensor or flip it.
8. using a pair of wired headphones the audio quality just isnt there. -- Yet this has a 24bit DAC, better than the S7 (dependent on processor) and most other flagships. The basic headphones with it are crap but they are cheap. But my sony nc ones sound amazing with it.
I read a lot of bad things about quality whee this launched but then I reminded myself, people only tend to have time to complain about things and no praise. I know I'm guilty of that. In fact I'll layout my one complaint about the G5, the UI. It's not as "clever" or usable as what I'm used to with the Xperia. But I can change that with 3rd party software and root.
Maybe you have a bad one, or may as someone else pointed out the issue is the carriers forcing changes on base model. All those variants could be affecting the quality control.
I have the H860N dual sim version, not having any problems as mentioned above apart from the alarm part.
I set my alarm on at 3pm and 4pm with snooze in case I over slept, but some how the alarm goes off at around 9:20pm and also the set alarm times, not sure if it's related to other features.
I'm still testing it now.
I just wanted to chime in here.
I have the LG G5 on Verizon and my signal is horrid. I lose LTE coverage all the time. This is NOT the network as I also carry a LG G4 with me that is also on Verizon and it always has a LTE connection and a strong signal at the time that the G5 drops. I am getting Verizon to replace the device, hopefully this resolves the issue.
They had me use the Repair tool on my PC along with multiple factory resets. They event went as far as to blame the Google Application updates that were from the Play store, aka looking for a cop out.
The only issue that I've had with my G5 has been with the AT&T LTE signal. Sometimes I find the phone struggling to stay on LTE for a minute or two. This is not a big problem for me but it is sometimes annoying when I try to watch a video or something. I live in the Washington DC area and LTE service is pretty strong over most of the area, so it's not a carrier issue. Again it's not a big deal and most of the time I don't notice it.
Regarding the camera, it's one of the best smartphone cameras I've seen yet, I've taken some pretty amazing shots and all of them have been in full auto mode.
If your device is having that many issues, you should probably return it.
You are right
Pphish20 said:
All the problems I hear about seem to be non existant on the unbranded variants or variants for carriers outside the US...
Also AT&T H820 seems to have the most issues.
Had this phone for a week now with no issues.I've only read one bad report of a variant outside the US...
Not saying LG is not at fault but this what happens when carriers mess with the firmware...doesn't explain quality issues but most of it seems to be with AT&T
Click to expand...
Click to collapse
I wonder why AT&T and other U.S. carriers like to put their own software on top of LG factory image. Unbranded LG G5 works great!
Maybe you are right, Carriers 's bloatware may cause those issues.
---------- Post added at 10:38 PM ---------- Previous post was at 10:35 PM ----------
Go hidden menu, Run a ALL-AUTO-TEST, you can test the LTE NETWORK issues, If in test mode, the LTE never drops. It is not the hardware issue. According to my experience, Most of issues are caused by Carrier firmware.
I have this same issue with the alarm clock. sometimes it works my early morning alarm rarely goes off.
I have tried adding the alarm clock app to the battery optimization exception list and that hasn't helped.
Third party apps on the optimization list or off still unreliable.
anyone find a solution for this? i may try a factory reset this weekend.
other apps like KIK seem to have the same problem like they just stop functioning when the screen is off. I get a flood of messages when i unlock the screen.
could it have something to do with device encryption? i don't think my phone always had these problems and that;s the only big change i can think of that i made.
I haven't had a single one of the listed issues on my Verizon phone other than the pretty bad low light camera, which does bum me out because it was weirdly a lot better on my G4? Daylight photos are absolutely beautiful.
I also use my alarm every night with no issues.
The update my phone downloaded last Friday seems to have fixed my issues with the alarm clock.
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