Can anyone help me with this issue. My Sprint Touch Pro with stock rom randomly locks, asking me for a password to unlock it. I had never set this feature up. As a troubleshooting step I set up it and then turned it off, but my password does not stick. So when it locks like this I am force to soft-reset it. Which wouldn't be so bad except that it erases my exchange server settings everytime this scenario happens. Any ideas? I have S2U2 installed, wonder if that is part of it?
bump bump bump
I had something similar happen to me, except I manually set-up the pw lock. It kept saying I was putting in the wrong pw even though I know for sure it was right. I had to do a hard reset just to access it. Although I heard you can bring it to sprint repair store and they can bypass the pw and tell you what it is.
I've had my DNA for not quite a month now. For the first couple weeks I haven't had any issues, then last week suddenly my Exchange email gets stuck at updating. No one else at my company is having issues at the same time (android and iphone users) as me, a reboot of the phone doesn't alter the behavior at all. The first one happened after I had installed the Qualcomm Snapdragon battery app, I ended up deleting and re-adding my Exchange account and it worked fine for two days. After the second time I did the same thing but also then uninstalled the battery app. Now it's happened yet again.
I've noticed that I have to delete the account and then reboot the phone before I can set the account back up or else it seems to think the password is wrong. I'm a domain admin at work so I've reset my password there and have had no change either setting it directly in AD or using the change password option in Windows. Has anyone ever seen this or have any ideas as to why it might be happening? It seems to last about 2 days before it happens each time, give or take 12 hours.
Let me know if any further information is needed.
Thanks
This one didn't even last 2 hours....and before I set up the account I went in and deleted all the data from the Mail app first thinking maybe something had been hung up by the Qualcomm Snapdragon. I think my next step is to do a factory restore/reset. I don't want to risk using Moonshine until I know for sure it's not a hardware problem of some sort (I don't think it is really).
So I did the factory reset last Saturday. It's been working great and I thought it was fixed until just a few minutes ago when it suddenly hung again. As before I deleted the account, cleared the app data for Mail and force stopped it, tried to set my account back up and my credentials weren't being accepted. Reboot the DNA and then was able to set the Exchange account back up. If the pattern holds true I'm good again for another 2 days. I'm tempted to root and throw on a custom rom, but would love ANY feedback from anyone with thoughts or ideas before I do so as I don't see how it could be anything hardware related...but you never know.
Thanks.
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Evolution_Tech said:
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Click to expand...
Click to collapse
The password was never reset though, she had the same password before even purchasing the phone. Does that 72 hr thing still apply? I'm just confused as to why there's no place to deactivate this like in iCloud's "Find my iPhone". I can access the account, have searched all settings, I even get the notification email when I login from the phone itself, but it just goes back to terms, wi-fi, enter email, repeat. LOL
I'm guessing the T-Mobile variant is brand-new as well (SM-G360T) since I can find many other ROMs but none for the G360T.
Oh well I'll wait til the 72hr period or ROM shows up, thanks for the help :good:
Hi I hv a similar problem I forgot my pin on my galazy core prime so I did a hard reset. Then on log in I couldn't remebber my google password so I changed it via laptop. But it wont let me log in still. I can access google account on laptop etc what is going on please help
I need help I have factory reset my Samsung galaxy core prime and I keep going to put my Google account in but nothing it keeps going back saying please enter a email that was recently linked which I keep doing and nothing it's just keeps going back can u please help
Galaxy Core Prime Looping Hell
The phones keep looping back to the login screen beacuse of a security feature put in place by samsung. We must contact them directly and submit proof of ownership ( proof of activation or copy of receipt) in order for them to disable this security feature. The number to call is 800-726-7864.
you can remove that device from this account.
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
go to accounts.google.com
Hi guys, friends phone (Huawei Y6) was stolen, but they found the guys about 30mins later and he got the phone back.
The Google account activity website even said the accounts password was changed, I wonder how. The phone
was locked with a non-common pattern.
Anyway, he tried to login with his Google-account-credentials and got an error. Then we did reset the account-password
by using the non-google recovery-mail since calling the phone or SMS doesn't work without unlocking. But the
phone still declines a login with these credentials and says we should use an account that was used on this phone already.
Last thing we tried was to again factory-reset the phone, ofcourse didn't help either.
So, any way to overcome that security-feature?
I'm posting this in a bunch of different places just in case someone has an answer for me:
I'm so frustrated. I set some stupid new pattern passcode on my phone (Samsung Galaxy S7) yesterday because I wanted to try it out and see how it worked. It was a method where you swipe on the screen in a series of directions to unlock it. Now I've either forgotten it or it's not working and I only have two attempts left before my phone automatically erases all data on itself. I cannot do a factory reset and lose all of my data, that's just not an option for me. I've tried unlocking it with "Ok Google" which I do have enabled on my phone, but it didn't work. I've tried going to device manager in my google account and locking the phone but it won't override the password I already have on my phone so that doesn't work. Apparently my device wasn't registered in my Samsung account so Samsung can't remotely unlock my device. Verizon (my service provider) won't help me. The link that people online say should appear after too many attempts that lets me sign into my phone using the Google Account that it's linked to won't appear. The information that I've found online about how to "hack" my phone doesn't make any sense to me and requires me to download or already have installed all sorts of suspicious looking files/programs that I'm not willing to install onto neither my phone nor my computer. I'm just at a loss and really frustrated. What could be wrong? How do I fix this? Who can help me?
Check this , maybe it will works for you .
https://www.youtube.com/watch?v=muAOM47VPOQ
You might be out of luck. You won't lose any files just apps and settings if you factory reset.
This is why no one uses pattern unlock any more. Too many things that can go wrong.