Related
The "upgrade" of Market to Play Store was not smooth on my two Sony devices:
Tablet S and Xperia phones.
The connection was lost occasionally in the beginning dates, and finally, it was restored on my Xperia phones.
However, connection to "Market/Play Store" server went dead on my Tablet S totally since yesterday. So I
(i) uninstalled updates of "Market/Play Store" to return it to "Market" -> no use; then
(ii) suspecting something wrong with my machine, so I decided to perform a "Factory Reset". (That took me the whole afternoon to restore apps from backup... panic...). Yet, it is still dead, only leaving the message "Server error, Retry" at the centre.
(iii) I even install Play Store 3.4.7 and 3.5.15 app downloaded here somewhere to see if that makes any difference. The answer is still a big NO.
Any suggestion? Wifi connection to all other websites are fine without problem. All other app accounts are now reconnected. This "factory reset" gives me another problem that some of my purchased apps are now denying me from use, as my "Market/Play Store" account is not activated on this Tablet S.
Is this a general Tablet S issue or I need to find Sony to fix the hardware? Please kindly advise. Many thanks!
I don't have such problem, suggest to send it back to Sony to check and fix.
login your google talk app and then try
yohandesilva1 said:
login your google talk app and then try
Click to expand...
Click to collapse
Thanks but not work. Log in to talk ok.
I can't believe that the problem cased regarding a hardware problem.
I guess it could be a problem with your Google account.
You could double check it with a other or new Google account.
(ask a friend or create a new one)
If it works well with a new/other account, I would contact the Google support to check and/or repair your main account.
obicom said:
I can't believe that the problem cased regarding a hardware problem.
I guess it could be a problem with your Google account.
You could double check it with a other or new Google account.
(ask a friend or create a new one)
If it works well with a new/other account, I would contact the Google support to check and/or repair your main account.
Click to expand...
Click to collapse
I agree with you that I don't think this could be a HW problem. That's why I posted my question here to see if this is a common issue. I contacted Sony Support Live Chat and apparently this is not a common case, at least in US. My Tablet S was purchased in HK, so the chat could not end up with any solution, but suggesting me to seek for an upper level of support in HK. In fact, I am about to take it to the Sony Service this morning.
The good news is after three days of struggling and Factory Data Resetting (a total of three times! very painful to restore things each time...), strange thing happened just now that the "Market" connection returned, for no reason. After downloaded/installed a couple of app updates, "Market" then was upgraded to "Play Store". Things seems working fine now... Hope the regional Google finally have this resolved...
Many thanks again for your patience and suggestion!
Android Central had a post that stated Google issued a fix for the Google Play Movie app.
It doesn't mention any specific issues, but if one app was having issues, at least they caught it and fixed it quickly. Probably had something to do with the quick fix of the overall Market (fine Play store).
http://www.androidcentral.com/google-play-movies-updated-sony-and-archos-tablet-crashes-fixed
the_EDJ said:
Android Central had a post that stated Google issued a fix for the Google Play Movie app.
It doesn't mention any specific issues, but if one app was having issues, at least they caught it and fixed it quickly. Probably had something to do with the quick fix of the overall Market (fine Play store).
http://www.androidcentral.com/google-play-movies-updated-sony-and-archos-tablet-crashes-fixed
Click to expand...
Click to collapse
Yes, that might be a related issue. The curious thing, however, is it seems I am the only one to experience this... very interesting...
BTW, I need to further that I still have problem in buying apps using my Tablet S (Hong Kong version). I would receive this message most of the time:
"The item that you were attempting to purchase could not be found." Don't know if anyone here had similar experience?
And the nasty thing is I need to "factory data reset" to clear that. The more annoying thing is this message will return again soon for no apparent reason... Possibly, from your reference, be a problem between Sony and Google...
Why dont you send it back to Sony HK to have a complete check? they are conveniently located in HK and Kowloon side.
the_EDJ said:
Android Central had a post that stated Google issued a fix for the Google Play Movie app.
It doesn't mention any specific issues, but if one app was having issues, at least they caught it and fixed it quickly. Probably had something to do with the quick fix of the overall Market (fine Play store).
http://www.androidcentral.com/google-play-movies-updated-sony-and-archos-tablet-crashes-fixed
Click to expand...
Click to collapse
I am thankful to your suggestion. I went to Google support and confirmed that this is a general issue, not something peculiar to me alone. I need to travel in Greater China (i.e., Hong Kong, Macau, China and Taiwan) a lot because of my job nature. Among the areas only Play Store access from Hong Kong allows in-tablet Play Store purchase. I was in Macau this week, and it seems quite a few people in China and Macau have had the same issue of not connecting to Play Store.
I raised a question there concerning in-tablet Play Store purchase, and hope someone will write me an answer soon.
We HK users shouldn't complain anymore with regard to the availability of Playstation here since we are the lucky bunch who don't have the Play Store and wifi issues.
I guess now we are 2
I guess you are not alone any more, i got mine like 10 days ago, worked fine right out of the box, couple of upgrades, format...you know
then all of a sudden it diced not to connect any more, done most of what you guys done so fare none is working
shadowsony said:
I guess you are not alone any more, i got mine like 10 days ago, worked fine right out of the box, couple of upgrades, format...you know
then all of a sudden it diced not to connect any more, done most of what you guys done so fare none is working
Click to expand...
Click to collapse
Don't worry. I think Google is already aware of the issue and will, hopefully, have this fixed in your region, like mine, soon. However, there is still an issue left open to fix: purchase app through the in-tablet Play Store for people who need to carry the machine and access Play Store of different regions.
Taking back for service usually won't do much help, however, unless the service guys are smart enough to find out what is really the issue. My experience was that they were usually unhelpful. Within guarantee period, they would replace either the PCB or replace with a refurbished machine but will still leave the problem for you to hunt for an answer.
In our case, I think, it is not a hardware problem, but the stability of Android as a whole.
i can't agree more
there is few BB referring to flushing the registered Gmail account from the device witch according to the expert it never get off by just a factory reset.
it dose make seance, taken into consideration that factory reset is not firmware instillation or ROM for the device.
didn't got the micro cable yet other wise i'm welling even to go that far, interesting note, though i can pin point one or two website that i'm facing trouble browsing from my normal PC and i'm not 100% sure if these things related in some point from ISP part, you know some port been blocked or some crazy firewall policy, the issue for me that i really can't tested as such as i don't have enough knowledge about how this google play works.
hope things will get a bit better at least from your side
---------- Post added at 08:06 PM ---------- Previous post was at 07:43 PM ----------
OK, for some unknown reason it worked, didn't do much and to make it worse my port blocking idea didn't work out either, still can't access those website yet the market worked out.
i really hope that things will not be this way again, and all the best for you guys
shadowsony said:
[/COLOR]OK, for some unknown reason it worked, didn't do much and to make it worse my port blocking idea didn't work out either, still can't access those website yet the market worked out.
i really hope that things will not be this way again, and all the best for you guys
Click to expand...
Click to collapse
I had simmilar problem, but realized, that date and time was wrong.
Sync the time and google play works
I recently bought an Xperia S from HongKong. It didint come with the Play store.... I want to install the playstore, what is the solution..Is there any possible way to enable Google play work on it...pls help me
I thing my device dont have Google’s compatibility requirements/or License
( https://support.google.com/googleplay/answer/1397129?hl=en )
http://forum.xda-developers.com/showthread.php?t=2143039
Would it be possible to install a stock UK/Europe version of android on this phone using the Sony Update/Flashing firmware would I have to use something else to install it?
Thanks for any help
To my opinion, you should try to install gapps : you can find links from cyanogen or miui ... Did you tried this?
Envoyé depuis mon GT-I9505 avec Tapatalk
This could be a Google Framework Services bug, the good thing is that it is fixed now.
Sent from my Nexus 4 using Tapatalk 4
Hey everyone:
at first, sorry for my bad english
I currently can not login to Google on my Nexus 5.
I had these problems before with Paranoid Android, thats why i came back to stock.
This was a few weeks ago, im on 4.4.4 now, rooted and a few tweeks like xposed installer and gravity box installed.
Before yesterday i had no problems, but than i installed an app called freedom.
I couldn't believe that it works, so i tested it.
A few hours later i recognized that i can not login to google, so google now, the play store, etc doesnt work.
I tried to log out and login again, but it doesnt work.
I deinstalled freedom, but that doesnt changed something.
Does anyone else got some same problems like this with freedom?
Does someone know what i can do if i dont want to hard reset my Nexus ?
[Q] "None Samsung phones" Connect Gear S to GearManager & Samsung Apps Store
This thread is to understand ones for all, is it possible at the present time to connect the Gear S to GearManager and to Samsung Apps store simultaneously with a none Samsung phones? For the ones who were successful, please explain how you did it. Thank you!
http://forum.xda-developers.com/gear-s/general/tutorial-install-gear-manager-connect-t2934307
yes or no
Faccion said:
This thread is to understand ones for all, is it possible at the present time to connect the Gear S to GearManager and to Samsung Apps store simultaneously with a none Samsung phones? For the ones who were successful, please explain how you did it. Thank you!
Click to expand...
Click to collapse
Hi Faccion.
There is a yes and no to your question.
Yes, there is a way to install the Samsung gear to your non Samsung phone (for that follow the thread in the other reply)
But some apps will not work on your watch anymore and you will not get any push messages, you also will not get any updates for your watch.
I have tried it with my mobile and since then I receive a error messages that something is not working in my mobile, I needed to reset the phone.
There is also a way to start your mobile without a phone but than as well there are some apps which will not work with the watch.
The people of Samsung were not completely honest in there advertising, you do need a Samsung to work properly with the watch.
good luck
830
joytest said:
http://forum.xda-developers.com/gear-s/general/tutorial-install-gear-manager-connect-t2934307
Click to expand...
Click to collapse
Yes, I did this and it works. But the next step is to install the Samsung apps store. I was successful in installing it but it dose not work because its a lg phone. So I changed the manufacture, brand, model to Samsung in built.pro and the stores works fine, but now when I open gearmanager it crashes everytime and I have to restart the phone! So I can only use the manager or the store but not them 2 together. I've searched everywhere but couldn't fined the answer on how to make them work together. Maybe someone knows?))
Faccion said:
Yes, I did this and it works. But the next step is to install the Samsung apps store. I was successful in installing it but it dose not work because its a lg phone. So I changed the manufacture, brand, model to Samsung in built.pro and the stores works fine, but now when I open gearmanager it crashes everytime and I have to restart the phone! So I can only use the manager or the store but not them 2 together. I've searched everywhere but couldn't fined the answer on how to make them work together. Maybe someone knows?))
Click to expand...
Click to collapse
I've got them both working together. I don't know if this will solve your problem, but I only changed the model in the build.prop. I'm on a Nexus 5.
172
oleyb said:
I've got them both working together. I don't know if this will solve your problem, but I only changed the model in the build.prop. I'm on a Nexus 5.
Click to expand...
Click to collapse
Yes, Its working now. But I still don't see the store in gearmanager. And the apps that I install only are shown on my phone.
Note that I only have one Google account on the device
I bought a brand new sealed Samsung Galaxy Tab S3. I setup the device for the first time and went straight to updating to Marshmallow which then allowed me to finally update to Oreo. So then I tried to install an app that I already paid for. But it said I didn't pay for it (says $3.99 instead of INSTALL). So I thought that maybe it's from a fishy developer who makes their apps temporary free (P.AG.F.) and pulled the rug from under me. But then I noticed all of my paid apps are UNPAID. So then I decided to go for a legit developer who I was confident is a good developer (Nova Launcher Prime), and even on the Play Store page it said I have to pay money for it even though I already purchased it on my Google account. Even when I click on "Purchased Apps" the apps show as purchased, but as soon as I go to the app's page, it show as unpaid.
So I decided to maybe factory reset the device. Nope. The problem persisted. I checked for an OS update past Android 8.0.0. There was no update. So then I decided to lookup an APK mirror for Google Play Services (using Play Services Info), and I downloaded the correct app for my device (architecture and dpi). I installed the latest Play Services. But in Play Services info it shows that my newly installed App is still the old version from 2016. On Play Services Info it says I need to install the 2018 version (obviously I tried to). It didn't do anything. Still did not work
I am wondering if I got a botched update of Oreo. What do I do? I am out ideas at this point. Man what the heck???
EDIT: Play Services version 12.6.88 (also the updated OS install this version)
poetryrocksalot said:
I bought a brand new sealed Samsung Galaxy Tab S3. I setup the device for the first time and went straight to updating to Marshmallow which then allowed me to finally update to Oreo. So then I tried to install an app that I already paid for. But it said I didn't pay for it (says $3.99 instead of INSTALL). So I thought that maybe it's from a fishy developer who makes their apps temporary free (P.AG.F.) and pulled the rug from under me. But then I noticed all of my paid apps are UNPAID. So then I decided to go for a legit developer who I was confident is a good developer (Nova Launcher Prime), and even on the Play Store page it said I have to pay money for it even though I already purchased it on my Google account. Even when I click on "Purchased Apps" the apps show as purchased, but as soon as I go to the app's page, it show as unpaid.
So I decided to maybe factory reset the device. Nope. The problem persisted. I checked for an OS update past Android 8.0.0. There was no update. So then I decided to lookup an APK mirror for Google Play Services (using Play Services Info), and I downloaded the correct app for my device (architecture and dpi). I installed the Play Services. But in Play Services info it shows that my newly installed App is still the old version from 2016. On Play Services Info it says I need to install the 2018 version (obviously I tried to). It didn't do anything.
I am wondering if I got a botched update of Oreo. What do I do? I am out ideas at this point. Man what the heck???
Click to expand...
Click to collapse
I'm sure it's not the device. Check to make sure you have the latest version of play store. You can do that using the three bar menu in play store and going to settings.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
I'm sure it's not the device. Check to make sure you have the latest version of play store. You can do that using the three bar menu in play store and going to settings.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Play store is up to date. Play services is also up to date. I can't even downgrade play services to a version below 12.6.88.
[This post is edited]
poetryrocksalot said:
Play store is up to date. Play services is also up to date. I can't even downgrade play services to a version below 12.6.88.
[This post is edited]
Click to expand...
Click to collapse
That's interesting. Mine is 10.2.06 and says it's up to date. It's also working fine. Did your device update to Oreo on it's own or did you flash it with Odin? You're in the US, right?
Edit, my play services is 12.2.85. Play store is 10.2.06
Sent from my [device_name] using XDA-Developers Legacy app
Also, make sure you are not in your "Secure Folder" when running play store. It will not access your account properly and will force you to pay for everything again.
Can you access Play store from a computer? Do you still see the apps you paid for?
Otherwise, I'd contact Google Support and see what is wrong with your account.
jd1639 said:
That's interesting. Mine is 10.2.06 and says it's up to date. It's also working fine. Did your device update to Oreo on it's own or did you flash it with Odin? You're in the US, right?
Edit, my play services is 12.2.85. Play store is 10.2.06
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Oh man what the heck. What do I do? My device won't let me downgrade. Oh man. I am screwed. Edit: Yes everything is fine on all of my devices. Including Android emulators. I turned on the "use secure folder" during factory setup. But when I click on Secure Folder it tells me I need to sign in to my Samsung account in order to use it. So I am not even sure if Secure Folder is the issue. Cause it wont even let me into the app unless I sign up. Play Services is 12.6.8 no downgrade allowed. Play Store is 10.2.06 ???
poetryrocksalot said:
Oh man what the heck. What do I do? My device won't let me downgrade. Oh man. I am screwed.
Click to expand...
Click to collapse
You're not screwed. How did you get Oreo on your device? There isn't a US version so I'm assuming you used Odin. If so did you use the UK version. You're right, you won't be able to down grade to nugat but I'm on Oreo, in the US, and it's working fine.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
You're not screwed. How did you get Oreo on your device? There isn't a US version so I'm assuming you used Odin. If so did you use the UK version. You're right, you won't be able to down grade to nugat but I'm on Oreo, in the US, and it's working fine.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Nope. I read news today that Samsung Tab S3 in the US are rolling out Oreo updates. I got excited and I was like oh what a coincidence because that day was the same day I decided to open up my brand new Samsung Galaxy Tab S3 from the sealed retail packaging. So like I really didn't do much. No tweaks. No strange configuration or app installations. I literally went through Android settings and installed the updates through the official "search for update" method. Note that the update service found the Marshmallow update and forced me to install it before I would be able to find the Oreo update.
No Odin. No flashing. No rooting. No Adb. Nothing nada. EDIT: It's possible I bought a NON-US version of Tab S3, but I don't see how that is relevant because that version of Tab S3 should have Play Store bugs ironed out by now.
poetryrocksalot said:
Nope. I read news today that Samsung Tab S3 in the US are rolling out Oreo updates. I got excited and I was like oh what a coincidence because that day was the same day I decided to open up my brand new Samsung Galaxy Tab S3 from the sealed retail packaging. So like I really didn't do much. No tweaks. No strange configuration or app installations. I literally went through Android settings and installed the updates through the official "search for update" method. Note that the update service found the Marshmallow update and forced me to install it before I would be able to find the Oreo update.
No Odin. No flashing. No rooting. No Adb. Nothing nada. EDIT: It's possible I bought a NON-US version of Tab S3, but I don't see how that is relevant because that version of Tab S3 should have Play Store bugs ironed out by now.
Click to expand...
Click to collapse
The US version of Oreo isn't available for Odin flash yet, otherwise I'd give it a try and see if it's an issue with the firmware. But I don't think even Samsung would have messed up play store. If it was just released it may be available later today.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
The US version of Oreo isn't available for Odin flash yet, otherwise I'd give it a try and see if it's an issue with the firmware. But I don't think even Samsung would have messed up play store. If it was just released it may be available later today.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I feel like if I flashed an Oreo ROM then the problem would disappear. Is there no one else from the US beside me who has updated through the official outlet?
On my Oreo Play Services is v12.6.85 and Play store is v10.2.06-all and I see my paid for apps without issues.
aspexil said:
On my Oreo Play Services is v12.6.85 and Play store is v10.2.06-all and I see my paid for apps without issues.
Click to expand...
Click to collapse
Man. Wtf why does this always happen to me with Google? Like in YouTube, my old playlists show up on my PC Chrome Browser. But they don't even exist in the YouTube app (only the new playlists appear). And on YouTube, there is exactly ONE youtuber that I can't toggle notification for, and that is Marquez Brownlee. But if I made another YouTube account I can toggle on the notification (the ringing bell symbol) for this YouTuber just fine.
NOBODY has these issue except me. Why?
I HAVE INCLUDED SCREENSHOTS AND PICTURES. SOMEBODY HELP ME
jd1639 said:
You're not screwed. How did you get Oreo on your device? There isn't a US version so I'm assuming you used Odin. If so did you use the UK version. You're right, you won't be able to down grade to nugat but I'm on Oreo, in the US, and it's working fine.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Oh I meant that I can't downgrade Play Services, as in I can't install an older version of Play Services.
Another Picture shows the Play Store works fine on other devices. Also here is video of Marquez Brownlee notification problem if you don't believe me. Problem has existed for years already and still hasn't been fixed.
Edit: Second video is portrait because I'm taking it with the Tab S3 with a heavy armored Gumdrop case and can't hold it in landscape (small hand and body) while using the mouse. Don't have tripod either and I was trying to obscure private information.
It isn't that we don't believe you. We do. But there is something wrong with your Google account. If it was me I would factory reset the device and go through the re-install of the Google Account. Somehow Android is not getting updated with your Google Account info so either it is a connectivity issue with Google or something with the install process.
aspexil said:
Also, make sure you are not in your "Secure Folder" when running play store. It will not access your account properly and will force you to pay for everything again.
Can you access Play store from a computer? Do you still see the apps you paid for?
Otherwise, I'd contact Google Support and see what is wrong with your account.
Click to expand...
Click to collapse
SOLVED.
You have to turn off that option during initial "factory" setup. I couldn't turn it off because I didn't have or don't remember my Samsung Account. You need the Samsung Account in order to go past the login screen for "Secure Folder". As far as I know, there is no way to turn off secure folder after it is turned on without a Samsung Account. Deactivating/disabling the Secure Folder app also did not work. I fixed it by factory resetting the device and making sure that the initial toggle for Secure Folder is set to "OFF" (I think the reset is a necessary prerequisite). It looks like the issue is poor software design. Being required to have an account to turn if off, while being able to turn it on without the account is just a terrible choice in design. User aspexil, you have been thanked.
This post has been edited.
poetryrocksalot said:
SOLVED.
You have to turn off that option during initial "factory" setup. I couldn't turn it off because I didn't have or don't remember my Samsung Account. You need the Samsung Account in order to go past the login screen for "Secure Folder". As far as I know, there is no way to turn off secure folder after it is turned on without a Samsung Account. Deactivating the Secure Folder app also did not work. It looks like the issue is poor software design.
Click to expand...
Click to collapse
Glad you got it solved. That might be something new with Oreo. I didn't have that problem when I first got my tab. Ever since it's been rooted and I've never had a Samsung account. Or maybe I turned it off when initially setting up the tab.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
Glad you got it solved. That might be something new with Oreo. I didn't have that problem when I first got my tab. Ever since it's been rooted and I've never had a Samsung account. Or maybe I turned it off when initially setting up the tab.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
UNSOLVED.
Actually it's unsolved again. I typed down Nova Launcher in the search box to check if I have it "paid". And it showed up as paid. But now I realized that I was looking for Nova Launcher Prime. Damn it. I guess I need to flash my Tab S3 to a reliable ROM then?
poetryrocksalot said:
UNSOLVED.
Actually it's unsolved again. I typed down Nova Launcher in the search box to check if I have it "paid". And it showed up as paid. But now I realized that I was looking for Nova Launcher Prime. Damn it. I guess I need to flash my Tab S3 to a reliable ROM then?
Click to expand...
Click to collapse
When you factory reset did it reset to Android v7.1? Maybe just stop there and see if you can get the tablet to work before applying Android v8.0? I haven't used anything but stock so don't know what ROM to use.
aspexil said:
When you factory reset did it reset to Android v7.1? Maybe just stop there and see if you can get the tablet to work before applying Android v8.0? I haven't used anything but stock so don't know what ROM to use.
Click to expand...
Click to collapse
Nope. When I factory reset. It reset to Android Oreo 8.0.0. Play Services installed was 12.6.85 (instead of 12.6.88, I think I actually installed 12.6.88 manually via sideloading). The play store version is the same 10.2.06.
So I am wondering which ROM provided online is legitimately unchanged and STOCK so I can just flash via Odin. Then install the Oreo update via WiFi (I am assuming I received a corrupted update that won't happen again).
Also, one guy told me from another thread that he had the same issue and said he just waited a few days and let Play Services "sync" and it just fixed itself automatically. Although, I don't know if he really does have the same problem.
poetryrocksalot said:
Nope. When I factory reset. It reset to Android Oreo 8.0.0. Play Services installed was 12.6.85 (instead of 12.6.88, I think I actually installed 12.6.88 manually via sideloading). The play store version is the same 10.2.06.
So I am wondering which ROM provided online is legitimately unchanged and STOCK so I can just flash via Odin. Then install the Oreo update via WiFi (I am assuming I received a corrupted update that won't happen again).
Also, one guy told me from another thread that he had the same issue and said he just waited a few days and let Play Services "sync" and it just fixed itself automatically. Although, I don't know if he really does have the same problem.
Click to expand...
Click to collapse
I'm pretty sure you will not be able to install nougut firmware after installing Oreo. The bootloader for Oreo is new and Samsung usually trips an e-fuse when updating the bootloader. But you can give it a try and then letting the device update. I get firmware from updato. But be advised that Oreo for the us isn't available yet (nougut is there). The UK version works fine, though. That's what I'm on.
PS, you'll have to enable developer options and then oem unlock to use Odin.
Sent from my [device_name] using XDA-Developers Legacy app
Hi everybody,
So yesterday I updated to emui and Android 9. Today I had to discover that the "okay Google" feature doesn't work anymore. If I open the search manually or drag up from bottom screen corners it listens but I can't fire it up with saying "okay Google".
I checked the options in the phone and the ones in the Google app an both were deactivated but not grayed out. The problem is when I try to turn them on they get turned off automatically in less than a second.
I think it has something to do with huaweis assistant wich I don't want to use. Is speech activation now blocked or is it a bug?
BTW I actually own a mate 10 pro but I posted here because I don't know if the problem comes from Android or emui and because the 20 came to my knowledge shipped with the update but the 10 did not.
Please excuse my English I'm not a native speaker and thanks to everybody
I set mine up did the ok Google, hey Google steps. But when I tried to use it, it wasn't detecting my voice. After a bit of fiddling around I managed to get it working. Below is what I did.
Cleared cache and storage
Disabled App
Enabled App
Downloaded update from playstore
Reboot
Setup voice detect
Retrained voice.
Tested it worked several times
Rebooted
Test again still works
Genuine question, why do you all use this feature? What uses does it have? I just pick up my phone to do what I need to do. I'm just curious, might even give me a reason to use it lol
Sent from my [device_name] using XDA-Developers Legacy app
It's a known problem since 6 months by Google on many many many devices
I just started a thread on this... It seems to me like the new Pie permissions are an issue and one of the coders didn't get the memo that now you need to make Google app or Assistant a Trusted Agent to unlock your phone. Been trying things for days to get this working.... Such a piss off. Especially when I'm driving and I need to say Ok Google, take me to the closest Home Depot. Gfs frustrating
Edit: if I get a ticket for holding my phone... I'm gonna blame it on Google