Hi I sent my Samsung Vibrant to service because my phone's usb wasn't working, and when I called them about what was wrong with it they just told .... that they just fix it.. nothing else.
How much does it takes to receive my phone again? The phone arrived to Samsung on April 20 and they sent me a tracking number on April 29 but that tracking number is not working at all....
I want to know from people that sended the phone to service how much does it took for samsung to repair and ship yours... and if they said what was wrong with the phone.
Does anyone know where the Sony service center is located in the US?
I got the yellow screen problem and need to get it fixed.
They probably won't fix the screen since they dun even have xperia s in us
I'd have to agree with the above post. It must be sent back to country where purchased.
That is what i was afraid of.
I would have to wait until July for service. I think July is when the phone is supposed to go on sale in the US.
Hello Everyone,
I want to share my expericence with Google Nexus 6P phone which I bought from Amazon on April 11, 2016. Unfortunate for me and fortunate for Huwaei that the device's warranty expired on July 1, 2017 (only 15 days ago). I have installed an Andriod update on July 10, 2017 and two days after my device went down and not booting up which is commonly known as bootloop issue. Even the same thing happened in recovery mode. First thing I did is contacting Huwaei support line (16th July) and asked them to help me fix this issue. In response, they created a ticket (gave me that ticket #) and assured that I will informed once two companies together will find a solution they will let me know (don't know when). They addmitted that it is not customer's fault at all but then iterated their warrenty policy said that device cannot be replaced. 5-10 times I heard the same thing from support person on the call.
After this conversation, I dropped an email to their support group showing how much annoyed and betrayed I was feeling. Got the same response on the email and you won't believe they suggest me to contact a third party technician to fix this. This is a problem with OS, how can any repair shop person can fix such an issue which Google and Huwaei are not able fix working together.
After such an awesome response from Huawei customer service, I tried google support as they are the one pushing updates to our devices. Google said that they would have replaced this device if I have bought this from a Google Store (even if its out of warranty). They mentioned that Huwaei should be able to do the same and warranty period should not matter for issues which is not customers fault infact customer is completely unaware of this.
I again called Huawei support and asked the support to escalate the case and share my situation with their senior management and help to fix my current device or get me a new one. I may be getting the same answer in next couple of days and I still have some hope. Let see what comes out.
#NexusBootloop #Nexus6PSucks #HuaweiSucks #AndriodUpdatesSucks #HuaweiWarrantySucks
I purchased Dec 1 2016 and just got my rma a couple days ago. Barely said anything. Sent in a few pictures with a short summary of my problem..
Don't be a ****, it'll get you nowhere.
Boss your device is still in warranty period but mine is not. You miss my point bro..
I am happy that they fixed the problem for you.
Andrewbud said:
I purchased Dec 1 2016 and just got my rma a couple days ago. Barely said anything. Sent in a few pictures with a short summary of my problem..
Don't be a ****, it'll get you nowhere.
Click to expand...
Click to collapse
patidarmonu said:
Boss your device is still in warranty period but mine is not. You miss my point bro..
I am happy that they fixed the problem for you.
Click to expand...
Click to collapse
Dec 1 2015. Sorry forgot what year it is.
same runaround as you...
patidarmonu said:
Hello Everyone,
I want to share my expericence with Google Nexus 6P phone which I bought from Amazon on April 11, 2016. Unfortunate for me and fortunate for Huwaei that the device's warranty expired on July 1, 2017 (only 15 days ago). I have installed an Andriod update on July 10, 2017 and two days after my device went down and not booting up which is commonly known as bootloop issue. Even the same thing happened in recovery mode. First thing I did is contacting Huwaei support line (16th July) and asked them to help me fix this issue. In response, they created a ticket (gave me that ticket #) and assured that I will informed once two companies together will find a solution they will let me know (don't know when). They addmitted that it is not customer's fault at all but then iterated their warrenty policy said that device cannot be replaced. 5-10 times I heard the same thing from support person on the call.
After this conversation, I dropped an email to their support group showing how much annoyed and betrayed I was feeling. Got the same response on the email and you won't believe they suggest me to contact a third party technician to fix this. This is a problem with OS, how can any repair shop person can fix such an issue which Google and Huwaei are not able fix working together.
After such an awesome response from Huawei customer service, I tried google support as they are the one pushing updates to our devices. Google said that they would have replaced this device if I have bought this from a Google Store (even if its out of warranty). They mentioned that Huwaei should be able to do the same and warranty period should not matter for issues which is not customers fault infact customer is completely unaware of this.
I again called Huawei support and asked the support to escalate the case and share my situation with their senior management and help to fix my current device or get me a new one. I may be getting the same answer in next couple of days and I still have some hope. Let see what comes out.
#NexusBootloop #Nexus6PSucks #HuaweiSucks #AndriodUpdatesSucks #HuaweiWarrantySucks
Click to expand...
Click to collapse
I got the EXACT runaround as you from both google and Huawei. the only problem is that I did purchased through the google store and they were going to issue a replacement but went they realized I'm not from the US they sent me back to Huawei... stuck with an expensive paper weight!
Any updates - did they replace your phone?
patidarmonu said:
Hello Everyone,
I want to share my expericence with Google Nexus 6P phone which I bought from Amazon on April 11, 2016. Unfortunate for me and fortunate for Huwaei that the device's warranty expired on July 1, 2017 (only 15 days ago). I have installed an Andriod update on July 10, 2017 and two days after my device went down and not booting up which is commonly known as bootloop issue. Even the same thing happened in recovery mode. First thing I did is contacting Huwaei support line (16th July) and asked them to help me fix this issue. In response, they created a ticket (gave me that ticket #) and assured that I will informed once two companies together will find a solution they will let me know (don't know when). They addmitted that it is not customer's fault at all but then iterated their warrenty policy said that device cannot be replaced. 5-10 times I heard the same thing from support person on the call.
After this conversation, I dropped an email to their support group showing how much annoyed and betrayed I was feeling. Got the same response on the email and you won't believe they suggest me to contact a third party technician to fix this. This is a problem with OS, how can any repair shop person can fix such an issue which Google and Huwaei are not able fix working together.
After such an awesome response from Huawei customer service, I tried google support as they are the one pushing updates to our devices. Google said that they would have replaced this device if I have bought this from a Google Store (even if its out of warranty). They mentioned that Huwaei should be able to do the same and warranty period should not matter for issues which is not customers fault infact customer is completely unaware of this.
I again called Huawei support and asked the support to escalate the case and share my situation with their senior management and help to fix my current device or get me a new one. I may be getting the same answer in next couple of days and I still have some hope. Let see what comes out.
#NexusBootloop #Nexus6PSucks #HuaweiSucks #AndriodUpdatesSucks #HuaweiWarrantySucks
Click to expand...
Click to collapse
Hello - just curious if they replaced your phone yet?
Why you guys don't try this
https://forum.xda-developers.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279
darkriff said:
Why you guys don't try this
https://forum.xda-developers.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279
Click to expand...
Click to collapse
I've been trying but my bootloader is locked and I've tired heating it so that if boots at least once I can turn on Developer options and eventually the OEM unlock settings but I can't, so I'm stuck with the bootloop. Someone suggested calling the credit card company to see if they offer an automatic extended warranty on purchases and it looks like mine does (Discover Card in the US). Just called it in and I'll see if they'll replace, it since I'm past the 12 month warranty,
Hi boys and girls.
I'm on UK Sky Mobile and received an update for my Note 8 today ( N950FXXU1AQB).
Did anyone else receive this previously and Sky just now catching up?
Said some improvement to stability and performance, but nothing about security, so still vulnerable to the 'Bluetooth' exploit.
Only thing I've really noticed is that you can only choose one option now for 'one handed' Mode as opposed to 2 previously.
What month is the security patch? My SIM free from Samsung is on the August patch. It updated pretty much after initial set up.
August
Hi folks,
Since the March update, I've been unable to use my phone to pay at my customer's lunch counter (which I'd been doing for months with the same app).
There aren't that many opportunities for me to pay by NFC, so I'm not totally sure if it's really a problem on my phone and not on the terminal or unrelated, but:
- the app works for payments via QR code and via web
- the terminal works (obviously) with bank cards
I'll try to test paying at my single other shop where I've been able to pay consistently with NFC, but until I've tried that: has anyone else been experiencing NFC issues since the March update?
Sorry to disappoint you but I'm paying with my phone successfully after the March update. Maybe it's a isolated issue. I'm crossing fingers for easy solution.
Sent from my Nokia 7.1 using Tapatalk
Tried again at another shop and same issue.
Will reinstall app and try again. ARGH! The hoops we jump through to remain at the forefront of technology!