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I updated on Thursday and have been having some issues since then. The first thing I noticed was the signal strength bars are weaker, where I would normally have 4-5 bars I now have 1-2 still on LTE though.
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
My other issue/question is how do I turn off the phone? Before when I would hold down the power button it would have a dialog that let me put it in airplane mode, restart or power off. Now when I hold it down the 3 buttons blink and it tells me to keep holding down to restart and that's it.
midwestkel said:
I updated on Thursday and have been having some issues since then. The first thing I noticed was the signal strength bars are weaker, where I would normally have 4-5 bars I now have 1-2 still on LTE though.
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
My other issue/question is how do I turn off the phone? Before when I would hold down the power button it would have a dialog that let me put it in airplane mode, restart or power off. Now when I hold it down the 3 buttons blink and it tells me to keep holding down to restart and that's it.
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Click to collapse
sounds like wipe data time. I don't have that behavior.
midwestkel said:
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
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Click to collapse
I have been experiencing this exact same thing. A reboot fixes it, but still incredibly annoying.
Sent from my Droid DNA using Tapatalk 2!
Briankbl said:
I have been experiencing this exact same thing. A reboot fixes it, but still incredibly annoying.
Sent from my Droid DNA using Tapatalk 2!
Click to expand...
Click to collapse
This has been an issue plaguing the DNA since launch, nothing new.
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
This has been an issue plaguing the DNA since launch, nothing new.
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
I haven't had the SIM card issue on this phone before the update.
U need factory reset. Seems some files corrupted during update.
SIM issue is a know issue for DNA.
Sent from my HTC6435LVW using Tapatalk 2
I FINALLY got the SIM issue the other night. I popped the sim out and put it back in and havent had an issue since.
Sent from my HTC6435LVW using xda app-developers app
I was getting the sim car error often before the update I powered off, and re seated the sim card and powered on and I haven't had an issue since then. Also I have never had the issue with signal or the power button.
Sent from my HTC6435LVW using xda app-developers app
After you pop the SIM card, boot into recovery and wipe dalvik cache, cache, and go into advanced and fix permissions. Reboot and profit. This SIM error is a permissions thing getting screwed up.
I did a factory reset last night and just the issue again. My DNA is stock so I don't know how to clear the caches. Any other ideas?
Google Now opens browser instead of application
After the update, Google Now / voice search opens up a browser instead of the application needed.
For instance, if I ask for directions to a place, the phone opens Chrome with directions. The directions are no where near where I am. If I try to dial someone via voice, the Google Now card pops up with the person's contact followed immediately by Chrome.
I'm not sure if anyone has a fix for this, but it's certainly annoying and drastically reduces the capabilities of this phone for me.
Thanks all,
Mike
kampana said:
After the update, Google Now / voice search opens up a browser instead of the application needed.
For instance, if I ask for directions to a place, the phone opens Chrome with directions. The directions are no where near where I am. If I try to dial someone via voice, the Google Now card pops up with the person's contact followed immediately by Chrome.
I'm not sure if anyone has a fix for this, but it's certainly annoying and drastically reduces the capabilities of this phone for me.
Thanks all,
Mike
Click to expand...
Click to collapse
I got the update today and google now works same as it did before for me. Ask for directions, it goes to maps and show me directions and try to voice dial someone and their card pops up followed by call initiation. I just use the stock browser though, not chrome. Maybe it is chrome.
Also noticed there is a new location service option now, after update, for google search in addition to the previous options for verizon, google and gps. Will be interesting to see how this changes search accuracy, if at all.
tuxly said:
I got the update today and google now works same as it did before for me. Ask for directions, it goes to maps and show me directions and try to voice dial someone and their card pops up followed by call initiation. I just use the stock browser though, not chrome. Maybe it is chrome.
Also noticed there is a new location service option now, after update, for google search in addition to the previous options for verizon, google and gps. Will be interesting to see how this changes search accuracy, if at all.
Click to expand...
Click to collapse
I ended up uninstalling and reinstalling Google Search, it now works properly.
Regarding the turn off, it sounds like you're trying to turn it off from the lock screen. Swipe in and then try.
Otherwise I haven't had any issues with the OTA and it actually helped a lot with the volume (lowest volume was still really loud before) and I seem to be getting better WiFi signal.
The 4.3 update of my HTC One got 2.8MB downloaded and then stopped. I let it sit for a couple hours and it didn't change at all. I tried several things to "kick" it into motion, but nothing worked (turning on/off data, etc.).
In a desparate attempt to get it to continue, I restarted my phone (bad choice, I see). Now, when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. No dialogs -- nothing.
Is there a way I can clear out the partial download and reset the state of that process and trigger it to start again?
Thanks for any help!
kamunds said:
The 4.3 update of my HTC One got 2.8MB downloaded and then stopped. I let it sit for a couple hours and it didn't change at all. I tried several things to "kick" it into motion, but nothing worked (turning on/off data, etc.).
In a desparate attempt to get it to continue, I restarted my phone (bad choice, I see). Now, when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. No dialogs -- nothing.
Is there a way I can clear out the partial download and reset the state of that process and trigger it to start again?
Thanks for any help!
Click to expand...
Click to collapse
Mine did the same thing. What I found is that it needs Wifi to complete the download. If you restart the phone and let it see Wifi, it should resume the download without any interaction from the user.
Try this
1. I disabled Power Saver Mode and all the options obviously
2. I turned off the option in the Settings --> Power --> Turned off the sleep mode where the data connection gets cut off during long periods of inactivity after the screen is off
3. Went to Settings --> Wifi --> Advanced and then turned on the option for best WiFi performance
4. Set the screen time out to 10 minutes, try to keep the screen from timing out just in case and dont use your phone while it is downloading
5. Powercycled my Router and Modem
6. Restarted the Phone and tried to update then!
GOODLUCK!
Sent from my HTC One using Tapatalk 4
TriumphGuy said:
Mine did the same thing. What I found is that it needs Wifi to complete the download. If you restart the phone and let it see Wifi, it should resume the download without any interaction from the user.
Click to expand...
Click to collapse
This was exactly the issue! I actually didn't need to restart the phone though. I just enabled WiFi and the download resumed.
Perfect. Thank you soooo much!
That's my problem to
Sent from my HTC One using Tapatalk 2
A different twist for me...
I'm experiencing a similar issue, but with a twist...
After what looked like a successful DL of the OTA 4.3 OS Update on my AT&T HTC One, the actual update never kicked off.
Now when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. You can see the button move, but you get no response, No dialog, Nothing....
Is there a way I can kick off the DL'ed update file or clear out the [possibly corupted?] download and reset the state of that process and trigger it to start again?
The DL happened Thurs Oct 10th 9AM.. I had a similar type hiccup the last Maintenance Update that AT&T / HTC sent out, and waiting 24 hrs cured that... But, as of now, more than 24 hrs later, No Joy!!
Anyone out there have a fix??
Please Advise.
eeadams33 said:
I'm experiencing a similar issue, but with a twist...
After what looked like a successful DL of the OTA 4.3 OS Update on my AT&T HTC One, the actual update never kicked off.
Now when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. You can see the button move, but you get no response, No dialog, Nothing....
Is there a way I can kick off the DL'ed update file or clear out the [possibly corupted?] download and reset the state of that process and trigger it to start again?
The DL happened Thurs Oct 10th 9AM.. I had a similar type hiccup the last Maintenance Update that AT&T / HTC sent out, and waiting 24 hrs cured that... But, as of now, more than 24 hrs later, No Joy!!
Anyone out there have a fix??
Please Advise.
Click to expand...
Click to collapse
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
smokinmoses said:
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
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Click to collapse
Sadly, that did not work for me...
I spoke with the AT&T Support folks and they have indicated that the only way to resolve this issue is to do a Factory Reset.... Ugghh!!
I'm backing up my phone now and seriously thinking of doing just that.. Can anyone talk me off that ledge??
Much Joy!!
smokinmoses said:
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So, being the patient kind of guy I am, I fought back the urge to do a Master Reset, as the good folks @ AT&T told me was the only way to remedy my issue, and instead slept on it....
Lo and behold, 48hrs after the initial failed DL / No Upgrade, I got the "Update available for my Device" pop-up... The DL was a bit faster, at the end the Upgrade kicked off as expected, and all is well...
Patience is one of the most important tools you can keep in your bag-o'-tricks... Good luck to all out there...
Yesterday I noticed that my phone is no longer able to send or receive phone calls.
It's got a good 4G signal and data works, but the "CDMA (3g) Signal Info" in the Advanced Signal Status application is 0%.
I don't know if that zero CDMA signal is normal if you're on 4G, so maybe this is a red herring.
I'm considering trying to ODIN the MK2 Modem onto it. Any other ideas?
You're probably on LTE only mode use an app like phone info to change the radio bands back to lte/CDMA (prl) auto mode.
Sent from my iPad using Tapatalk HD
Flashing the MK2 modem leaves me at state "No Service". This is not an improvement.
It's now asking me to switch to Global mode.
I tried using "Phone Info",
Network Type is 13 (LTE).
Phone Type is 2 (CDMA).
SIM State is 5 (Ready),
OK, any other ideas?
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
joshm.1219 said:
Damn wish I could help this is a weird one. Do you think you did anything before hand that might have affected it?
Just to be clear, when you go to mobile networks settings your network mode is set to CDMA/LTE?
Click to expand...
Click to collapse
Yup, it's a strange one.
Network mode is LTE/CDMA.
More data - I just plugged in my UK SIM. It came up, asked me to switch to Global mode, and now shows coverage as AT&T UK, which is what it has done in the past. GSM is apparently working OK. Network is AT&T HSPA, Roaming mode.
Power off, re-insert the Verizon SIM. Service says "Emergency Calls Only" due to Global mode.
Switching to LTE/CDMA gives me an "Attention" box saying "Searching for LTE/CDMA" with OK and Cancel buttons.
Pressed "OK" and now, instead of "No Service" it says "Verizon Wireless".However, still no phone calls in or out.
I just decided to use Safestrap to install Hyperdrive, figuring that if it was something corrupt in the base ROM it'd be obvious.
Unfortunately, no luck - it has the same "No Service" problem, and still can't make or receive calls.
I think I've got broken hardware.
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
If I'd have seen this a few hours ago, could have saved you some aggravation. I've seen on here before where a factory reset was the only thing that seemed to fix this weird issue. Glad you got it fixed. If I remember correctly that user was messing with their apn settings.
Sent from my SCH-I545 using XDA Premium 4 mobile app
I don't mean to hijack the thread, but I had a similar (but not the same) situation yesterday, and hope that I can contribute help to anyone in the future using the search function.
I had fully-functional 4G and 3G but could not make/receive calls. I could even text. The phone showed 3 bars of signal, but when I called a number, it went to the circle with the line through it. The message said something like, "Out of network range". (I was right in the heart of my home city).
I rebooted and it said, "invalid PUK"
Anyway, I ended up taking the SIM card out and reinserting it, and the problem was fixed.
I am using the rooted/deodexed international debloated stock 4.3 rom. I wonder if my next step would be to unlock the SIM.
Anyway, I hope this helps someone....and glad to hear that you got your problem fixed!
Steve
probs
k1mu said:
For the record: Factory data reset brought it back to life.
I haven't any idea what did this, but I don't care since it's now working and I don't need to stand in line at the vzw store.
Click to expand...
Click to collapse
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
Did you use Odin?
http://forum.xda-developers.com/showthread.php?t=2578209
That should definitely work.
mghwater said:
Which restore did you use? sory to bump old thread but I still had this issue after restore- on MK2
Click to expand...
Click to collapse
I booted into stock recovery and used that to perform a factory reset.
Forgot about the reset after Odin, thanks-
Unfricken believable this worked, Thank you! I suddenly had the same problem with my S4 from Verizon on MK2 I tried to make calls but I could not get a Dial Tone and it would drop the call all at the same time go to no service mode. It was actually rooted but on stock rom, worked fine for 3 months and all of a sudden I kept dropping signals, rebooting, etc didn't help. I even used Safestrap 3.71 to do a recovery of stock rom to day one stock rom. (When I first got the phone and rooted) AND I did a factory state reset in Safestrap and that did not even fix the problem. I was going to try Odin reset, but I tried the Factory reset using the phone's options by going into "Settings"-->"Accounts"-->"Backup and Reset" and I unchecked data backup and automatic restore as I already had backed up my contacts, etc. using Samsung Kies 3. I just clicked "Factory data reset" and confirmed the options when prompted and after reboot, BAM! everything is working like day one!
My only culprit maybe is that this may have occurred when I tried to do a unlock via Service Mode menu and it screwed up with the Global settings or so and from there it kept asking me if I wanted to switch to global mode. Which it still worked fine for 2 weeks after the service menu mode. What I thought my phone was unlocked, I'm still not sure if the service menu mode method unlocked my phone or not but Factory reset via phone's options works wonders! I was just about to head over to Verizon to help fix my issue.
Ok, so I'm on at&t and I got the notice for the 4.2.2 update. I wanted to do a factory reset before the update, which I did, but now when I go into settings and check for updates it tells me there are no update available. I was wondering if anyone has any insight as to whats going on and how I go about getting the update now. What's even more frustrating is the 24hr wait time between update attempts. Is there any way around any of this. By the way I am stock and unrooted.
Also a secondary question is about the notification pulldown. I don't know if it's just coincidental to this factory reset, or something that I amazingly never noticed, but I can pull down the notification tray from the lockscreen. I can't believe I've never noticed this before. Is this supposed to behave this way? Is there a setting that I've missed that was reset? It's annoying cause it easily unlocks when I put the phone in my pocket. I can't believe it's supposed to work that way as it completely defeats the purpose of the lock screen.
Any help would be greatly appreciated.
ac42 said:
Ok, so I'm on at&t and I got the notice for the 4.2.2 update. I wanted to do a factory reset before the update, which I did, but now when I go into settings and check for updates it tells me there are no update available. I was wondering if anyone has any insight as to whats going on and how I go about getting the update now. What's even more frustrating is the 24hr wait time between update attempts. Is there any way around any of this. By the way I am stock and unrooted.
Also a secondary question is about the notification pulldown. I don't know if it's just coincidental to this factory reset, or something that I amazingly never noticed, but I can pull down the notification tray from the lockscreen. I can't believe I've never noticed this before. Is this supposed to behave this way? Is there a setting that I've missed that was reset? It's annoying cause it easily unlocks when I put the phone in my pocket. I can't believe it's supposed to work that way as it completely defeats the purpose of the lock screen.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2467571&page=11 last post on this page
if i helped press thanks its free
ac42 said:
Ok, so I'm on at&t and I got the notice for the 4.2.2 update. I wanted to do a factory reset before the update, which I did, but now when I go into settings and check for updates it tells me there are no update available. I was wondering if anyone has any insight as to whats going on and how I go about getting the update now. What's even more frustrating is the 24hr wait time between update attempts. Is there any way around any of this. By the way I am stock and unrooted.
Also a secondary question is about the notification pulldown. I don't know if it's just coincidental to this factory reset, or something that I amazingly never noticed, but I can pull down the notification tray from the lockscreen. I can't believe I've never noticed this before. Is this supposed to behave this way? Is there a setting that I've missed that was reset? It's annoying cause it easily unlocks when I put the phone in my pocket. I can't believe it's supposed to work that way as it completely defeats the purpose of the lock screen.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Yeah, I had your exact same problem. I decided to follow the suggestion @grigoriisi provided and it worked. Step by step, this is how I pulled it off.
1- I reset the phone to stock settings, after which point I suffered your same problem. I checked for updates and it said my software was up to date.
2- I went to the Time/Date settings and changed the date by 1 full day. By this point, I checked again for updates and it found one and started downloading the small update.
3- After the phone rebooted, I checked again for update and it said my software was up to date.
4- I then moved further ahead in time by another full day. After this, I checked for update and it found the full update and began downloading it.
5- Afterwards everything went as expected. Once the phone was up and running (And fully updated) I reset the date to the correct one.
Note: Some networks (as in Office WiFi or not optimally configured home networks) may prevent the phone from reaching the update server in the first place. Check for the update using your LTE connectivity, and once it starts downloading switch to the WiFi.
the trick of checking for the update on LTE worked! Switched over to wifi after getting the notification and am updating. Thanks!
decahill said:
the trick of checking for the update on LTE worked! Switched over to wifi after getting the notification and am updating. Thanks!
Click to expand...
Click to collapse
Glad my experience could be of help to you!
Sent from my HTC One X+ using xda app-developers app
I've been having some issues that i wasn't having before. I've got the OPX for about a month now and it is connected through LTE but i can't access internet.
If i turn airplane mode on and then off, it works for about a minute or so, then stops to work.
Anyone experiencing this?
Everything is ok here no problem yet
Sent from my ONE E1003 using Tapatalk
check apn's
APNs are there and they are well defined, I have manually redefined them now -> Airplane Mode on -> wait a few seconds -> Airplane mode Off -> surfed reddit for a minute or two, all of a sudden "This page cannot be displayed: 'ERR_TIMED_OUT' "
I would think this is a network problem, but there is a forum thread in oneplus forums where people are complaining about the same as me, although they associate the problem to Wifi and i don't
Also, i don't know if it's related, but I've flashed the latest version from MasterAwesome, the problems started there, i thought it was from the ROM, so i then flashed OOS2.1.3-x, where i had the same problem, then 2.1.2 and still the same issue...
I'm getting something like that issue but very rarely and mostly on WiFi. It comes between sleep and awake states so maybe check out greenify and see if that is the culprit. Or any other app that's restricting any function through the waking of the phone.
My oneplus x detects wifi very well, but does not connect to mobile data. What could be the problem?
Uh I have a similar issue but usually when I'm in motion. (in guessing switching between cell towers) what's your network. I'm using Tmobile US
Sent from my ONE E1005 using Tapatalk
Same problem I had yesterday. Must have tried 10 ROM's all of them flashed fine and everything worked except cellular data. I had no data what so ever. As soon as I flashed back to stock ROM data worked fine. So there must be a step or something we've missed in flashing custom ROM's spent all day yesterday trying to figure it out with no luck. Finally gave up and went back to stock. I'll wait for the official OTA marshmallow update from Oneplus
I'm having this issue right now with full 100% stock. Does any of you have the problem solved?
Just wiped data + cache + factory reset, but still no luck. I've also created a ticket on OnePlus support.
svceon said:
I've been having some issues that i wasn't having before. I've got the OPX for about a month now and it is connected through LTE but i can't access internet.
If i turn airplane mode on and then off, it works for about a minute or so, then stops to work.
Anyone experiencing this?
Click to expand...
Click to collapse
Are you using 2 SIMs? Data does not work for me on SIM 2 Slot but works fine on SIM 1.
I also can't connect to mobile data. There is no LATE/4G icon in the status bar but if I pull down the notification panel, LTE appears above the network icon. I've tried in both SIM slots. None of them work. The SIM card works fine on other phones.
METEMEDO said:
I'm having this issue right now with full 100% stock. Does any of you have the problem solved?
Just wiped data + cache + factory reset, but still no luck. I've also created a ticket on OnePlus support.
Click to expand...
Click to collapse
Did you tried an other SIM? Change Sim location?
Did you reset APNs in the back up menu?
Kéno40 said:
Did you tried an other SIM? Change Sim location?
Did you reset APNs in the back up menu?
Click to expand...
Click to collapse
Yeah, I've tried 2 other working SIMs and I've deleted/resetted APNs, even manually configured them (copied from my other phone).
Maybe you lost the IMEI. Try to find it with *#*#4636*#*#
Kéno40 said:
Maybe you lost the IMEI. Try to find it with *#*#4636*#*#
Click to expand...
Click to collapse
I have both IMEIs (dual-SIM) when I do *#06#
I flashed the stock rom and it's working! I will try it for a few days to see if it's a permanent fix.
Android N, same issue with all ROMs.. tried everything, no luck lte doesn't work at all.
Hi!
I did rooted my phone and unfortunatelly there is one problem...I lost my data connection. I have wifi and I can make calls but mobile data is just not working at all.
I have tried some methods...restart, sim out and back and restart, manually pick the provider and restart etc... nothing works.
I did not flashed any ROM but using stock so its wierd.
Any suggestion for a solution how to get back my mobile internet connection?
Thank you in advance,
Tom