I seem to be having an issue with my BLA-L29 8.0.0.132 (C636) (happened on old FWs too) where data will stop for a few seconds and come back. I noticed this in Speedtest.net app and Nperf. the upload/download will drop and they go back up again slowly. I have tried different servers I have 2 sims and both do it (EE Max plan and Three, also the ping will jump from my normal 50 to 2275 or something. the problem seems intermittent. Is there anyone else experiencing this issue?
Does this happen irrespective of your location? It could be that you're straddling two cells and your 'phone's flip-flopping between them (the house I lived at previously was exactly midway between two towers and I frequently had issues).
You could try installing Open Signal to check the location and signal strengths of your local towers.
Edit: Yes, I realise you've tried SIMs from two different carriers, but many carriers cut costs by sharing towers.
I use cell mapper to see my sites I'm right next to my EE site and normally get 100 down on B3 my Three site is further away but have tested both sims in A GS5 plus and didn't get the issues that I get on the BLA-L29 phone. sort of hoping it's a software issue but after update it's still there
EE speedtest https://cdn.discordapp.com/attachments/364090298814431253/411249358747467777/unknown.png
EE on cellmapper (LTE-A) https://cdn.discordapp.com/attachments/364090298814431253/411220252052029441/unknown.png
EE in the same place (not moved) https://media.discordapp.net/attach.../IMG_20180208_180805.jpg?width=280&height=559
friends on EE getting these speeds all the time when I wasn't.
crazdgrunt99 said:
I use cell mapper to see my sites I'm right next to my EE site and normally get 100 down on B3 my Three site is further away but have tested both sims in A GS5 plus and didn't get the issues that I get on the BLA-L29 phone. sort of hoping it's a software issue but after update it's still there
EE speedtest https://cdn.discordapp.com/attachments/364090298814431253/411249358747467777/unknown.png
EE on cellmapper (LTE-A) https://cdn.discordapp.com/attachments/364090298814431253/411220252052029441/unknown.png
Click to expand...
Click to collapse
Bugger ('scuse the Australian colloquial expletive).
The next suggestion would be to check your firmware region, but this would be entirely pointless in your case as the problem isn't consistent (if it was a region issue, it'd be constantly bad).
It seems the only remaining options you have are a factory reset, followed by (if that fails) a visit to your vendor for replacement - it does at this point look far more likely to be a hardware issue.
Cephalus said:
Bugger ('scuse the Australian colloquial expletive).
The next suggestion would be to check your firmware region, but this would be entirely pointless in your case as the problem isn't consistent (if it was a region issue, it'd be constantly bad).
It seems the only remaining options you have are a factory reset, followed by (if that fails) a visit to your vendor for replacement - it does at this point look far more likely to be a hardware issue.
Click to expand...
Click to collapse
ill try a factory reset and see if that does it. however, if it doesn't I will have to send it back to Taiwan which means no phone for a month or so
just factory reset and still happening so will have to send it back for repair
just got off the phone with Huawei UK and they said they will send me a free post for the phone to be repaired under warranty and have it back within 10 working days so no sending it to Taiwan and waiting a month
Related
Hi I am currently a T - Mobile customer and when I originally bought my Samsung Galaxy S2 with the company, I thought I could take advantage of using both the T - Mobile network and 2G services of the T - Mobile Orange Network.
However after successfully using it for the first 2 weeks, after my KE7 firmware update, I have an unbranded phone, it did not connect to the network anymore, stating, even if I manually select T - Mobile Orange in GSM mode only, Cannot registor with network, Unable to connect, then it states it is registered and yet I have emergency calls only stated and not either T - Mobile or even T - Mobile Orange. Then it will not connect to either network manually until I restart the phone.
I have since flashed my phone with various other firmwares, am currently on cognition s2 1.13, it's a great Rom, and still the same thing occurs.
I have contacted T - Mobile, they can't fix it, I have took the phone to a Samsung Repairer and they couldn't see anything wrong, stating it was a fault with Orange, as the guy in the shop's T - Mobile branded Galaxy s2 did the same.
Anyone solved the mystery, or is able to explain the issue to me?
It's doing my nut in, I have had phones like these for years, flashed them and enjoyed them, and usually work things out for myself, my last phone was an Samsung I8910, which was great with custom firmware support and I must say the Galaxy s2 is by far my favourite ever phone, but even my Samsung Omnia I8910 works properly on T - Mobile and Orange, and the latest and greatest phone won't!!
Have you tried flashing a different modem? Seeing as the cognition rom is based on I9100XXKG1, I know of a couple of forum members that have had trouble with the KG1 modem, and had to revert to the KF2 modem.
Worth a try? It won't wipe you phone of anything daft either.
List of official modems: http://forum.xda-developers.com/showthread.php?t=1131950
Before you do anything, can you dial*#1234# and just check what phone software is installed?
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
mattisfaction said:
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
Click to expand...
Click to collapse
one moment, I'm on t-mobile aswell.
text YES to 2121.
Homer moment: Doh, you cant text can you?
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
mattisfaction said:
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
Click to expand...
Click to collapse
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
stoney73 said:
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
Click to expand...
Click to collapse
I just looked in data/private and do not have an everythingeverywhere app, plus I have just again text 2121 and still cannot use the orange network
Cheers for your advice though mate
johncmolyneux said:
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Click to expand...
Click to collapse
Cheers for the information
Unfortunately if I let mine automatically switch network, it switches to emergency calls only if I am out of a t mobile network range, not orange, and it used to switch to orange no problem
Then when it is in emergency calls only, I have to turn it on and off to get it to work at all, as it will not register back to T mobile
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
stoney73 said:
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
Click to expand...
Click to collapse
Yes it is, cheers for all your help. It's very frustrating and I can't fathom it out, so cheers for trying yourself
You don't need data roaming ticked in order to use Orange. T-mobile and Orange are both considered 'home' networks.
I'm on T-Mobile without data roaming ticked and it switches automatically to Orange without any issues. Might be worth phoning t-mobile up and seeing if there's some sort of issue with your account.
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
dirobeshploppy said:
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
Click to expand...
Click to collapse
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Joey2o11 said:
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Click to expand...
Click to collapse
Was browsing the list of stock apk's here:-
https://spreadsheets.google.com/spreadsheet/pub?hl=en_US&hl=en_US&key=0Ag43oj7rLQP4dENZcmhGN0ZUa3pHSENVeXlqUm5vV0E&single=true&gid=0&output=html
and noticed the "com.orange.authentication.simcard.permission" reference and when I checked via titanium it wasn't installed so I tried it and it sorted out my problem.
Hiya guys. Sorry to jump on this thread but I am having the same issue as OP. I'd just like to give you an update on what I know so far. It is a nightmare trying to speak to someone at T-Mobile who actually knows whats going on, but I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
It is not a ROM issue - it is a T-Mobile/Orange fault
stephan.pieri said:
... I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
Click to expand...
Click to collapse
Absolutely right Steph, it is not ROM related.
T-Mobile have acknowledged that there is a problem with registering T-Mobile customers on T'Orange cell towers.
I've been having this issue for a couple of weeks now (also in East Anglia), and after a lot of perseverance I got transferred to Level 2 support (Technical Support - not Customer Support) last Monday. They said there was a 'rectifier problem' on a mast in Henny Street, near Sudbury, Suffolk at the end of June and it has had a knock-on effect on other masts in the area. It was/is a level 2 priority for fix.
I wasn't happy with that explanation as it happens all over Suffolk!
Still with the issue on Thursday, I called them again and got straight through to Level 2 as they had marked my account as an on-going problem which Customer Support (in the Philippines) couldn't handle.
While explaining in detail the 'Your SIM does not allow you to connect to this network' problem the Guy I was talking to received an internal notification that they were aware of issues registering on T'Orange cells, that they'd known about it for 72 hours, have no idea what is causing it, and no eta to fix.
I've been using a forced connection to T'Orange for the last couple of days (poor T-Mo signal in house which always caused it to hunt for T'Orange anyway). Downside of course is that it won't get a 3G signal when forced into T'Orange mode.
Still happening today so need to give them another prod...
Oh, and I found this thread searching for answers - I don't have a Galaxy S, I have a Desire. Further proof that it isn't ROM related.
I'll update when I find out more from them.
Aaron
Just spoken to them again, problem is still on-going, they are still investigating and looking for more samples of the problem to try and isolate the issue. In light of that I would suggest anyone else having this to phone them and ask for Technical Support and register the fault - the more samples they have, the better chance of getting it resolved.
In other words, they still don't know what's causing it or when they'll fix it.
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)
Hi Just wondering if anyone else has been having this issue.
Phone was working absolutly fine untill the portico update popped up (uk ee). update completed fine and phone restarted.
But since then i have been losing my signal totally, mostly when the phone goes into standby.
The only way to get it back was to restart the phone. I then phoned nokia support who asked me to do a hard reset. My phone then got stuck on the spinning cogs. after a few attempts of trying to soft reset i managed to get the phone to work but still same issue.
so then i phoned ee shop who said they would try flashing latest firmware and if that fails then they will send it away to service centre or replace.
so i decided i'd try flash it myself first using navifirm. Which i did using latest firmware. but still no luck.
so then finally before i take it to store i thought i'd try downgrade firmware and guess what...so far (fingers crossed) still got signal.
dont know if its just my phone but its ceratinly not happy with either the portico update or one of the other updates nokia bundled with it.
just thought i'd share my findings incase anyone else was having this issue.
edit: have just tried flashing a cv gb 1004 portico firmware as i didnt want to miss out on the new features and touchwood all seems to be well so far and no signal drops.
Hey
Yeah same here, upgraded last night all went fine, but today the signal has been up and down like a yoyo, also the battery is almost out !!! normally I would still have 50% left at this time of day, I just checked and I have 22% not great at all.
maybe the upgrade altered some settings ?
I will keep an eye on this for a day or so I think......
Having the exact same problems updated last night. How do I go about flashing back
Same here with my unlocked 920 since the Portico update, so it's not just the EE network. Mind you being as I always get a choppy signal at points maybe I shouldn't be so quick to judge.
FIX
Hi guys I have a fix for this issue, drop the highest connection speed down in your settings from 4G to 3G
Problem solved
Maggot82 said:
Hi guys I have a fix for this issue, drop the highest connection speed down in your settings from 4G to 3G
Problem solved
Click to expand...
Click to collapse
thanks maggot82
im using the gb.cv.1004 rom now and i believe though this has the portico update it does not have the same issues. i can not see an option for 4g in the network settings so this maybe why.
though ill wait untill others confirm this fix before i flash back to ee.1017 rom.
richard1978 said:
Having the exact same problems updated last night. How do I go about flashing back
Click to expand...
Click to collapse
richard i used this guide:
http://forums.wpcentral.com/nokia-l...after-reset-flash-process-defined-inside.html
Signal issues (ee) since portico update Lumia 920
Thanks to Maggot82. Received portico update, signal then dropping in and out all over the place. Went into settings/network, changed the defaulted option from 4G as the highest connection speed to 3G and now 5 bars of signal and constant.
Worked for me and certainly a less hassle route to try first before thinking to flash different updates to your phone.
Good job, ta.
Maggot82 said:
Hi guys I have a fix for this issue, drop the highest connection speed down in your settings from 4G to 3G
Problem solved
Click to expand...
Click to collapse
I had already done this but this issue seems to have resolved itself anyway.
no trouble guys, your welcome.
My 920 came preinstalled with Portico and I had no problems the first week or so. Since last week I have had two occasions where the phone has either restarted or just reinitialized the radio because it asked for the SIM-pin when I took it out of my pocket. And the days after that I noticed a few occasions where the signal was lost altogether for a minute or so.
My phone was set to 3G max speed from the start.
So, are there some radio-related issues with the Portico ROM? And is it Nokia's firmware or Microsoft's WP8 code?
Noppes123 said:
My 920 came preinstalled with Portico and I had no problems the first week or so. Since last week I have had two occasions where the phone has either restarted or just reinitialized the radio because it asked for the SIM-pin when I took it out of my pocket. And the days after that I noticed a few occasions where the signal was lost altogether for a minute or so.
My phone was set to 3G max speed from the start.
So, are there some radio-related issues with the Portico ROM? And is it Nokia's firmware or Microsoft's WP8 code?
Click to expand...
Click to collapse
i think there are some issues with the certain portico firmware. i have reflashed to ee uk 1017 and changed the setting from max 4g to max 3g and that resolved the signal dropping issue (thanks maggot).
however i have noticed that the signal is not as good as the gb.cv.1004 rom. so i dont think its a portico issue, more so that it may be the carrier related firmware updates that are causing issues.
not sure if the update was a full update
My OS version number and Firmware number has not changed since portico! the OS version number that I have is 8.0.9903.10 and the Firmware Revision # is 1232.2110.1244.3011. I know for fact that the Portico's FW version is meant to be 1232.5951.1249.0001 or higher, depending on region/network etc.
My phone has your symptoms, i.e calls drop out and very poor reception at times, plus, heating up massively and subsequently maximum 5-6 hours of battery life!
I have given numerious feedbacks to Nokia, but I guess I have to just go down the route of taking it to them to fix/change! mine was originally from Phones4U in UK (Sim free, which I found out that was locked to EE!), £35 to unlock and now on TescoMobile.
Could you please state your OS and Firmware versions, so we know that we are talking about the same release?
amowolves said:
Hi Just wondering if anyone else has been having this issue.
Phone was working absolutly fine untill the portico update popped up (uk ee). update completed fine and phone restarted.
But since then i have been losing my signal totally, mostly when the phone goes into standby.
The only way to get it back was to restart the phone. I then phoned nokia support who asked me to do a hard reset. My phone then got stuck on the spinning cogs. after a few attempts of trying to soft reset i managed to get the phone to work but still same issue.
so then i phoned ee shop who said they would try flashing latest firmware and if that fails then they will send it away to service centre or replace.
so i decided i'd try flash it myself first using navifirm. Which i did using latest firmware. but still no luck.
so then finally before i take it to store i thought i'd try downgrade firmware and guess what...so far (fingers crossed) still got signal.
dont know if its just my phone but its ceratinly not happy with either the portico update or one of the other updates nokia bundled with it.
just thought i'd share my findings incase anyone else was having this issue.
edit: have just tried flashing a cv gb 1004 portico firmware as i didnt want to miss out on the new features and touchwood all seems to be well so far and no signal drops.
Click to expand...
Click to collapse
I also noticed the problem and thinking of restore to see if problem still exist
New firmware available 1232.5957.1308.1 on Nokia Care Suite,Navifirm,etc.
uiqjirka said:
New firmware available 1232.5957.1308.1 on Nokia Care Suite,Navifirm,etc.
Click to expand...
Click to collapse
Any change log for it, or something like that?
that's only for Denmark and Sweden (Beta)
i have installed the portico update...and now i have only gprs connection for internet...can someone help me pls?
have try 4g and 3g connection..always the same...not help me
Same Issue
hasbai said:
i have installed the portico update...and now i have only gprs connection for internet...can someone help me pls?
have try 4g and 3g connection..always the same...not help me
Click to expand...
Click to collapse
Hi, did you solve this matter? I just installed Portico and the same problem, only 2G is working...
Thanks,
JJ
And this friends is what happens when you can't leave well enough alone and have to go to something other than stock. If it is not broken the why fix it?
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
over 60 views and no reply?
langsalang said:
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
Click to expand...
Click to collapse
I know the issue exist on the ATT Dev Rom, you just have to go into the Access Point app in the settings and pick the correct APN, (the flash defaults it to the wrong one. ) but I don't know if that's the case for the EE version. I suppose is possible, it can, and is suppose to load, the APN from the Sim, so if it worked with the iphone sim then check those settings.
Thanks for you reply. Did what you said but it did not help at all. It's not like my data isn't working. It's just on EDGE all the time. Sometimes I don't even get calls through and later get message from EE saying I had a miss call. Called Orange (runs on EE) about it and they said maybe its my sim. So tried it on my iPhone and I get 3G straight away. Need to ring them again. But their call waiting time is ridiculous. Called them yesterday and call queue was 2 hours!!
Hello all,
I am having an intermittent but a strange signal problem with my wife's OnePlus X and I suspect that this is some sort of software issue with the modem firmware and not a hardware fault.
Basically if you reboot the phone, 9 times out of 10 there will be absolutely no signal whatsoever on the 3 UK network, the phone will just state emergency calls only. This happens on both 3G and 4G, but we usually have 4G turned off as there are not many areas within our region that support 4G yet. If you search Available Networks 3 doesn't show up.
Usually leaving the phone for hours the signal will come back, but sometimes it can be fixed by going into the Test Menu by putting *#*#4636#*#* into the dialer and going to Phone Information -> Toggling the Radio off and On a few times, but this doesn’t work every time. My phone is also on the Three network, so I have tried putting both SIMS's in the OnePlus X at the same time and the same issue occurs in both SIM Slots. If I put a Vodafone SIM in as well as the Three SIM, the Vodafone SIM works absolutely fine, regardless of the SIM slot it goes in, but it maintains a signal each time. The problem isn’t signal in the area as we have full signal in our house. If I put my wife's SIM into my LG G4 it works absolutely fine 100% of the time.
Three will not help us as the phone isn’t supplied by them, this is getting to the point now where this phone is becoming unreliable to use because if you have to reboot, chances are you won't have any signal for hours on end.
This happens on OOS and CM13 and has done for months.
Has anyone come across this issue before?
Just wondered if anyone else has experienced this?
All these views and no replies
I have the same problem and solution is nowhere to be found...
Did you find any solution to this? I've got this problem with my OPX.
Adam86 said:
Hello all,
I am having an intermittent but a strange signal problem with my wife's OnePlus X and I suspect that this is some sort of software issue with the modem firmware and not a hardware fault.
Basically if you reboot the phone, 9 times out of 10 there will be absolutely no signal whatsoever on the 3 UK network, the phone will just state emergency calls only. This happens on both 3G and 4G, but we usually have 4G turned off as there are not many areas within our region that support 4G yet. If you search Available Networks 3 doesn't show up.
Usually leaving the phone for hours the signal will come back, but sometimes it can be fixed by going into the Test Menu by putting *#*#4636#*#* into the dialer and going to Phone Information -> Toggling the Radio off and On a few times, but this doesn’t work every time. My phone is also on the Three network, so I have tried putting both SIMS's in the OnePlus X at the same time and the same issue occurs in both SIM Slots. If I put a Vodafone SIM in as well as the Three SIM, the Vodafone SIM works absolutely fine, regardless of the SIM slot it goes in, but it maintains a signal each time. The problem isn’t signal in the area as we have full signal in our house. If I put my wife's SIM into my LG G4 it works absolutely fine 100% of the time.
Three will not help us as the phone isn’t supplied by them, this is getting to the point now where this phone is becoming unreliable to use because if you have to reboot, chances are you won't have any signal for hours on end.
This happens on OOS and CM13 and has done for months.
Has anyone come across this issue before?
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Adam86 said:
Hello all,
I am having an intermittent but a strange signal problem with my wife's OnePlus X and I suspect that this is some sort of software issue with the modem firmware and not a hardware fault.
Basically if you reboot the phone, 9 times out of 10 there will be absolutely no signal whatsoever on the 3 UK network, the phone will just state emergency calls only. This happens on both 3G and 4G, but we usually have 4G turned off as there are not many areas within our region that support 4G yet. If you search Available Networks 3 doesn't show up.
Usually leaving the phone for hours the signal will come back, but sometimes it can be fixed by going into the Test Menu by putting *#*#4636#*#* into the dialer and going to Phone Information -> Toggling the Radio off and On a few times, but this doesn’t work every time. My phone is also on the Three network, so I have tried putting both SIMS's in the OnePlus X at the same time and the same issue occurs in both SIM Slots. If I put a Vodafone SIM in as well as the Three SIM, the Vodafone SIM works absolutely fine, regardless of the SIM slot it goes in, but it maintains a signal each time. The problem isn’t signal in the area as we have full signal in our house. If I put my wife's SIM into my LG G4 it works absolutely fine 100% of the time.
Three will not help us as the phone isn’t supplied by them, this is getting to the point now where this phone is becoming unreliable to use because if you have to reboot, chances are you won't have any signal for hours on end.
This happens on OOS and CM13 and has done for months.
Has anyone come across this issue before?
Click to expand...
Click to collapse
Are you sure it's not the carrier's fault?
itskiran2000 said:
Did you find any solution to this? I've got this problem with my OPX.
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aryan.arora180 said:
Are you sure it's not the carrier's fault?
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My wife ended up getting rid of the phone a few months ago, she couldnt put up with it any longer as it was just the same. I don't think it was a hardware fault with the phone as it worked fine on any other network but Three. The phone supported all the frequencies that Three offers, so I have no idea why it didnt work right but certainly something wasn't right.
Adam86 said:
My wife ended up getting rid of the phone a few months ago, she couldnt put up with it any longer as it was just the same. I don't think it was a hardware fault with the phone as it worked fine on any other network but Three. The phone supported all the frequencies that Three offers, so I have no idea why it didnt work right but certainly something wasn't right.
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When I had recently visited the UK, I had trouble connecting to the Three as well(through my home SIM as International Roaming). It didn't work so I ended up buying an O2 SIM that worked just fine.
I fixed it by putting some scotch tape over the back of the sim card, My OPX is almost 2 years old and the sim card is not in good contact with the phone inside I think.
Adam86 said:
My wife ended up getting rid of the phone a few months ago, she couldnt put up with it any longer as it was just the same. I don't think it was a hardware fault with the phone as it worked fine on any other network but Three. The phone supported all the frequencies that Three offers, so I have no idea why it didnt work right but certainly something wasn't right.
Click to expand...
Click to collapse