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Hello,
I am considering buying the Huawei 5X.
The company I work for is very strict on only allowing phones with current security patches to access corporate info. I can't seem to find definitive info on what the latest patch available for the 5X is. Can someone let me know what it is, and where I could find the information later? Does anyone know how long Huawei intend to release security patches for the 5X?
Also, how do people like the phone long term? I have had my last 3 phones (Samsung GalaxyIII, LG G4, LG Nexus5) die prematurely! (Samsung = dead SIM, G4 = dead wifi, Nexus = bootloop). All were run completely stock under minimal use. At this point, I am just looking for an Android phone that doesn't die. Are there any 5X build quality issues people have noticed after long term use?
Thanks!
rickjames8 said:
Hello,
I am considering buying the Huawei 5X.
The company I work for is very strict on only allowing phones with current security patches to access corporate info. I can't seem to find definitive info on what the latest patch available for the 5X is. Can someone let me know what it is, and where I could find the information later? Does anyone know how long Huawei intend to release security patches for the 5X?
Also, how do people like the phone long term? I have had my last 3 phones (Samsung GalaxyIII, LG G4, LG Nexus5) die prematurely! (Samsung = dead SIM, G4 = dead wifi, Nexus = bootloop). All were run completely stock under minimal use. At this point, I am just looking for an Android phone that doesn't die. Are there any 5X build quality issues people have noticed after long term use?
Thanks!
Click to expand...
Click to collapse
Honor has shown they release updates less and less. When they release a new model they all but abandon the old one. This phone is all but forgotten by them. They expect you to move on to the 6x if you want updates
Sent from my Nexus 6P using Tapatalk
rickjames8 said:
Hello,
I am considering buying the Huawei 5X.
The company I work for is very strict on only allowing phones with current security patches to access corporate info. I can't seem to find definitive info on what the latest patch available for the 5X is. Can someone let me know what it is, and where I could find the information later? Does anyone know how long Huawei intend to release security patches for the 5X?
Also, how do people like the phone long term? I have had my last 3 phones (Samsung GalaxyIII, LG G4, LG Nexus5) die prematurely! (Samsung = dead SIM, G4 = dead wifi, Nexus = bootloop). All were run completely stock under minimal use. At this point, I am just looking for an Android phone that doesn't die. Are there any 5X build quality issues people have noticed after long term use?
Thanks!
Click to expand...
Click to collapse
i would suggest to go for RN4..
So, on the Xiaomi, it seems like they don't patch/update as regularly as some other companies:
https://www.quora.com/Do-Xiaomi-mob...roid-versions-as-soon-as-updates-are-released
I do like the phone though.
I had been drawn to the Huawei as I saw it on a list of companies that are pretty good with patches. Basically, the ONLY reason that I am in the market for a new phone (currently using an old Samsung Alpha which is the best phone I've ever owned) is that I need it to access corporate data. If a patch is released and my company requires it and I don't have it, then I'm blocked from the corporate server. I like the Nexus line for this reason (quickest updates), but the 5 and 5x have this bootloop issue, and the 6 is just too big for my liking.
Thanks for the tip on the Honor 6X. I am leaning that way now.
Huawei/Honor is pushing updates on 3-4 months basis, and you'll probably still be stuck with old patchset. Mine was updated with September patches in November
If your company doesn't mind you running unrooted custom software (like mine does, they don't care what are you running as long as your phone is updated and you don't use warez), grab 5X and move it to LineageOS as soon as possible. 6X will get same treatment 5X is getting now, so if you must keep it stock & updated, better look at other manufacturers with better update history.
It's a pretty solid phone they just released a OTA for the January security patch 351 but you can root and use Lineage OS it's pretty solid. Also they tend to keep the security updates pretty recent and quicker.
As for the phone make sure you get a good solid case don't sit on it or keep in your hip pocket if you squat a lot mine tends to flex some on the housing and the volume rocker area gets bent alil bit. It's no biggy cause you can smush it back flush. Easy to take apart if you ever need to tear it down and you can always grab a extra housing off ebay for 20 bucks or so.
It didn't quite impress me last year since I was coming off a kind of roll where Huawei's Mate2 offered a whole lot of what I as a handset user expected such as OTG, Large screen, snappy response, etc plus for me the Honor 5x WAS Laggy and other occasional issues not experienced with my Mate 2 IMO.
However after returning back to Stock ROM (Factory New Again) recently and reapplying the latest release Marshmallow 6.01 and then pressing ahead with this newest update I am happy to announce that i'm back and pleased to peaches with Honor 5X FINALLY!
I knew this handset had some potential but whatever they did with updates it's for sure now pretty well ironed out as far as I can tell.
Like the above ---> IT IS A SOLID PHONE chalked full of options and very permissions configurable too if you like that about mobiles.
Don't buy the Honor 5X. The Galaxy S5 is way better and about the same price or less. Trust me.... These phones are garbage except for a few areas: Look, style, feel, battery, and camera. But the S5 still beats it in the Camera area. The battery life is fantastic. That's about it though.
The cons?
The speakers is the worst of any phone I've ever owned.
The performance is horrid no matter what ROM you run. <--- main reason I hate it
EMUI is the gayest thing ever.
Basically a very cheap iphone knock-off.
i think the phones sold in america are with 3gb ram
No they with 2gb ram
Hi
I currently have a Samsung Galaxy S5, bought when it came out which makes it around 3 years and 8 months old. As with old devices it has started to frustrate me with lags and such so I am looking for good alternatives which have the same qualities even after 3-4 years with heavy daily usage.
Because I am a student, the new samsungs and even LGs are far too expensive so the Honor 9 is a top contender for me.
The reason I want to hear from you is that you, the users of Honor 7, have used your phones for a time close to mine and so you can probably answer my question in the best way. And i can apply that to the Honor 9 most likely
With it's comparatively cheap price to samsung, LG and Pixel etc it comes with scrutiny regarding this very topic, longevity. I can't switch phones every year so this is a very important to me to know before I buy it.
What kind of people am I looking for to reply with your usage? Users where these conditions apply:
- You bought it within the year of release
- You use it actively to this day
- You have 'more than normal' amount of apps
- Your phones is rooted with Xposed mods running
- You're running a custom ROM with a few tweaks
Please, I also ask you to be objective. I want to hear about the bad and the good things you experience, hopefully the negative doesn't happen daily - if it does, i want to know about it.
SO please, reply with your experiences with your old Honor 7 so I can decide whether to buy the honor 9. You can answer with one sentence if you want as long as it's true
I wouldn't recommend buying a Honor smartphone. I have a Honor 7 bought in November 2015. The update policy of Honor is really bad after 1 year no longer a new Android update. I am still running MM. And the battery is also bad. Today my smartphone was shutting it self off when the battery indicator was still at 30%. So no longer a Huawei or Honor smartphone for me anymore. My next smartphone will be a Motorola.
I've had the Honor 7 for 2+ years now.
I use latest official ROM.
I've always had problems with notifications, sometimes they just don't show.
It is better now on the latest firmware but it is not perfect.
Battery lasts a full day at best, but some days I need to charge it during the day.
I also experience restarts from time to time, maybe once a month or so.
My screen also got defect after a year or so, it has bright yellow spots on the left side.
So all in all not a great experience, but it works.
I think it's pretty much what to expect from such a "cheap" device, nothing more nothing less.
Same problem with my honor 7.
The battery is already finished. The phone now always switches off when it reaches 50% or 30%.
And security is very bad. When we get the Android security patches, it is always min 6 months or a year after Google releases them.
My Honor 7 is ok
I have had my Honor 7 from July 2016. I am happy, it has worked well. Now, one a half years on, the battery lasts a day but I do often have to top it up. My battery will go to 0% before it stops. Mine does not reboot like others have said. I have had issues with notifications but I worked out how to manage them, there are controls in the software. I do feel my Honor 7 is slower than it used to be. It does seem sluggish sometimes. But I still like it, it was good value. Overall I am happy.
2 years and still friends
I bought my Honor7 two years ago and It is still ok : I'am just upgrading to MM. The only problem is the battery, that doest last a entire day if I call, read and send emails (professionnal and personnal, so 40 times a day), and surf the web 2 hours... It stops only at 2% of the battery... But it is still responsive thanks to a good chip and enough memory (ram)... So I'am thinking about giving it a second life (extend the memory, change the battery and install a custom Rom like LineageOS, like I did on my old Galaxy note2 wich is still on duty)..
I hope this will help...
Hi,
Here's my experience :
- Previous phone was a Nexus 4 : Stock ROM, no bloatware, speed, many updates, the perfect phone for me !
- Before that I've got Xiaomi Mi 2 : MIUI is beautiful, fast, with many updates. And now MIUI is still a very good ROM.
- Why I'm presenting my previous phone ? To tell that Honor phones aren't like that... Honor don't update there phones, after 1 year you will not see a major release. And EMIUI is a mess, there is bloatware and system apps everywhere.
- I've got my Honor 7 since January 2016 and the battery is pretty bad now. I'm recharging my phone at the middle of the day to finish the day.
It was my first and last Honor/Huawei phone... I think I will take a Xiaomi next time
mgVersion1 said:
I have had my Honor 7 from July 2016. I am happy, it has worked well. Now, one a half years on, the battery lasts a day but I do often have to top it up. My battery will go to 0% before it stops. Mine does not reboot like others have said. I have had issues with notifications but I worked out how to manage them, there are controls in the software. I do feel my Honor 7 is slower than it used to be. It does seem sluggish sometimes. But I still like it, it was good value. Overall I am happy.
Click to expand...
Click to collapse
Exactly my experience too.. got mine June 2016..
What really disappointed me was the software (and the not so many updates) and the display/ general build quality. I had issues with my display and had to send it to honor 3(!) times until they replaced the display. The new one has errors (bright spots/broken pixels) all over it too now, but my warranty ended in November 2017 and its not worth replacing it. The volume buttons were really weird to click and felt unbalanced
The software just isnt good, the issue with notifications was already pointed out. Battery usage management doesnt seem to be great either
Besides that, most things were average or even good for the price, performance was mostly smooth and battery life was ok for me because Im not a heavy user.
I wouldnt recommened honor to anyone, however, I think there are better alternatives, also with better custom rom support to not depend on the publisher for good software and plenty of updates
Pretty pleased with my Honor 7, musst have bought it in 2016, when my Honor 6 quit on me(mic error, and I destroyed the phone trying to change it....my fault).Battery life on 7 has never been as good as on the 6.
I'm on 390, and currentlybattery drops from 99 to 75% after 1-2 hours use, browsing FB, Tapatalk, etc. Really like Themes for EMUI, changing gives the phonenew looks, almost like getting a new phone[emoji4].
Speed has been enough, usually hav 5-10 apps going. Guess the battery is ready to change, but....just ordered a Mi Mix 2 on sale, as I want to try abigger screen instead of dragging both a phone and tablet around when travelling. I recently got short on storage, and have an adapter which let me use both SIMs and and SD card simultaneously.Works, but a it slow, fine for storing media, though.
I have flashed a lot of different firmware during the years on other units, but stuck to official Rom on this. Looking forward to using the Mix 2.My wife has still her Redmi 3 pro running....
Sent fra min PLK-L01 via Tapatalk
My honor 7 is fine.
I purchased honor 7 in 2015 October. It has been my one and only phone since then. It is working fine. I use it a lot each day. It has to be charged twice a day. I would say that it requires around 1.5 times full charge for whole day. There has not been any problem with the phone since the beginning. I keep 4G turned on for whole day on this phone. The only shortcomings of this phone are that it's rear camera pics are a little grainy. Secondly, it does not have dual SIM for the model that I have. The headphone jack is loud and clear for earphones but is not sufficient for even medium impedance headphones. The build quality is solid though I'm a careful user and have dropped this phone only twice so far. I do not use any cover as the back gets very warm sometimes.
Hey,
After an upgrade of my HTC U11+. A bit stuck to be honest on which one to go with as they all have big pluses and minuses. I think my ideal phone would be the mate 20 pro hardware with pixel software.
Will give my pro's and minuses below, please feel free to comment and advise as you see fit.
Mate 20 pro
++ Big battery
+ Not bad price wise (especially with the free watch)
+ cameras
+ nice colours
- Lack of updates??
Pixel 3 XL
++ best software
+ great camera
+ great update support
+ great speakers
-- average battery life
-expensive
Oneplus 6T (based on rumours
+price
+Smooth UI
+good support
- camera probably wont be as good as the other 2
-speakers wont be as good
+/- battery in the middle
Out of these three I'd definitely go with the Mate 20 Pro. the Pixel is boring and too ugly and no features at all (I wouldn't consider it at all unless I absolutely need their camera) , OP6 is just cheap price but is missing wireless charging, QHD display, IP68, stereo speakers, camera will be just average, AOD display, desktop mode, raise to wake, knuckle gestures, secure face unlock, etc. But if you don't care about those, the OP6 will be faster/smoother than Mate 20 pro and maybe their underdisplay implementation could be a little bit faster but we'll see
I'm going through the same motions so can't "convince" you, but here are some additional thoughts.
*Pixel QC is still sub par. Quite a few hardware inconsistencies popping up. You won't see this with Huawei
*Pixel 3 speakers and haptics are FAR better
*Huawei software is bad for reasons people don't extrapolate upon
Question marks behind software updates should be removed. This is definitely a negative mark against Huawei.
Lockscreen is abysmal. Unable to expand, reply, or interact with any notifications
Background app restrictions are seriously annoying. Google photos will randomly not backup like your using an iphone. Services like android messages for PC, Mightytext, or Pushbullet will randomly stop working, Dropbox background sync won't work consistently, etc.
Huawei still isn't a brand developers seem to pay attention to, so bugs (think odd aspect ratio bugs) will take longer to get fixed.
*6T should be immediately disregarded unless cost or ROM support are of concern. Imagine you know this already.
Huawei hardware is beautiful, but the software and updates is a serious downer. (not just because it's a skin - EMUI looks fine visually imo) Ultimately, I think the ugly 3XL is still the better device for most..
No bootloader unlock, no root, no mods, no roms vs oneplus and pixel unlimited development..
tsoureki said:
No bootloader unlock, no root, no mods, no roms vs oneplus and pixel unlimited development..
Click to expand...
Click to collapse
I'm really hopeful that we'll at least get root...... I've preordered the Mate 20 Pro and will be selling my Pixel 2 xl, hope I don't live to regret it! Worst case scenario I'll sell it and switch...
Well Pixel XL 3 is trash. I returned mine after 2 days.
Oneplus 6T is a bang for buck type of phone
Mate 20 Pro I'm having issues getting one imported
Probably didn't help much but aye.
Goronok said:
I'm going through the same motions so can't "convince" you, but here are some additional thoughts.
*Pixel QC is still sub par. Quite a few hardware inconsistencies popping up. You won't see this with Huawei
*Pixel 3 speakers and haptics are FAR better
*Huawei software is bad for reasons people don't extrapolate upon
Question marks behind software updates should be removed. This is definitely a negative mark against Huawei.
Lockscreen is abysmal. Unable to expand, reply, or interact with any notifications
Background app restrictions are seriously annoying. Google photos will randomly not backup like your using an iphone. Services like android messages for PC, Mightytext, or Pushbullet will randomly stop working, Dropbox background sync won't work consistently, etc.
Huawei still isn't a brand developers seem to pay attention to, so bugs (think odd aspect ratio bugs) will take longer to get fixed.
*6T should be immediately disregarded unless cost or ROM support are of concern. Imagine you know this already.
Huawei hardware is beautiful, but the software and updates is a serious downer. (not just because it's a skin - EMUI looks fine visually imo) Ultimately, I think the ugly 3XL is still the better device for most..
Click to expand...
Click to collapse
Great post, and for these reasons Huawei don't deserve £899 for their phone as pretty as it is. when the honeymoon period wears off you'll be noticing that lack of software support. I'm still debating getting a M20P myself, it would be easier if Huawei stepped their game up with software support and allowed the users to bypass background closures.
mwatson said:
Great post, and for these reasons Huawei don't deserve £899 for their phone as pretty as it is. when the honeymoon period wears off you'll be noticing that lack of software support. I'm still debating getting a M20P myself, it would be easier if Huawei stepped their game up with software support and allowed the users to bypass background closures.
Click to expand...
Click to collapse
I think you hit the nail on the head regarding honeymoon period. I had (2) P20 Pro's and I loved the hardware/camera, but quickly became annoyed with the fact that EMUI just doesn't "work" as an android phone should. After using MIUI 10 on a Mix 2s for a few weeks, I would say that Xiaomi's derivative feels more natural to use. /sad
Goronok said:
*Huawei software is bad for reasons people don't extrapolate upon
Lockscreen is abysmal. Unable to expand, reply, or interact with any notifications
Background app restrictions are seriously annoying. Google photos will randomly not backup like your using an iphone. Services like android messages for PC, Mightytext, or Pushbullet will randomly stop working, Dropbox background sync won't work consistently, etc.
Click to expand...
Click to collapse
Do you know if these issues are still there in the Mate 20 Pro? That and Android Auto (connecting to a head unit) are very important to me. I don't believe that worked correctly on previous Huawei devices either.
arghness said:
Do you know if these issues are still there in the Mate 20 Pro? That and Android Auto (connecting to a head unit) are very important to me. I don't believe that worked correctly on previous Huawei devices either.
Click to expand...
Click to collapse
Had someone on Reddit confirm that the lockscreen is still the same. Some have said it is a bug, but seems working as intended to me. (Been a "bug" since EMUI 8.1)
I haven't inquired about backgrounding issues. Not much point. This has been a thing with EMUI since day 1. (And other China OEMs too)
Thanks for the replies very helpful. I know the mate 20 pro is the best out of the bunch its whether i can live with EMUI. I had this in the past with samsung s6 edge, loved the phone but hated the software and ended up getting rid of it very quickly. I think if the pixel was £100 cheaper or had a bigger battery i would 100% go with that for the software experience.
The decision would be so much easier if they allowed bootloader unlock and custom roms would solve half the issues! Still no closer to the decision.
A couple of extra points
Mate 20 curved screen will be a pain for glass screen protectors so thats a -
Still cant work out if the UK model is single sim or dual sim! (says its micro sd expandable so is that where the extra sim goes)
I think the camera will be just as good as the pixel...in some ways better because of the wide angle lens etc. The pixel 3 probably will be the best point and shoot but I don't think either will dissapoint you
I've bite the bullet and pre ordered the mate 20 pro.
What really turned the tide for me is 2 videos on youtube, 1 a speed comparison against the note 9 and it smashed it, which proved to me it wont be a laggy crappy software (mostly)
and 2nd a battery drain test which it got nearly 7 hours of SOT which was 2 hours better than the note 9 and 3 hours more than most of the others.
Phil750123 said:
I've bite the bullet and pre ordered the mate 20 pro.
What really turned the tide for me is 2 videos on youtube, 1 a speed comparison against the note 9 and it smashed it, which proved to me it wont be a laggy crappy software (mostly)
and 2nd a battery drain test which it got nearly 7 hours of SOT which was 2 hours better than the note 9 and 3 hours more than most of the others.
Click to expand...
Click to collapse
Hehe same thinking bud, yeah also saw some videos and pic comparisons on YouTube especially the mrwhosetheboss and i believe we should give the Huawei a go, like u said it's definitely blowin the note in most aspects and free watch is definitely a good bonus
misiokicio said:
Hehe same thinking bud, yeah also saw some videos and pic comparisons on YouTube especially the mrwhosetheboss and i believe we should give the Huawei a go, like u said it's definitely blowin the note in most aspects and free watch is definitely a good bonus
Click to expand...
Click to collapse
yer the watch did help me decide.
What i dont get in the UK is its 899 sim free, the pixel 3 xl 64gb is around 850 yet all the contracts for the huwaei are coming out about £5 a month less, also helped me decide.
Phil750123 said:
yer the watch did help me decide.
What i dont get in the UK is its 899 sim free, the pixel 3 xl 64gb is around 850 yet all the contracts for the huwaei are coming out about £5 a month less, also helped me decide.
Click to expand...
Click to collapse
See i went with sim free but what got me here is 50 quid more for mate, and free watch and charger is 250, so basically mate is working out 200 quid cheaper and 6gb ram vs the 4 and this massive battey, when pixie 3 battery is sitting at 3400 compared to my pixel 2 xl 3500 with a smaller screen? Impulse buy but hey, if we somehow hate it, or cant get used to it... Swap or sell after few months right? It aint a new car xd
It's very easy : get the pixel 3 and then youll want to get the mate 20 Pro for sure!
Preorderd mine today. Can't wait to finish a day without worrying at all about the battery. That's the feature I'm most excited about, since every phone, at this price, seems to have a great camera and screen. Really not that excited that I'll get to open youtube a half a second faster than other phones. Also, EMUI can be improved with apps and themes.
xtrocata said:
Preorderd mine today. Can't wait to finish a day without worrying at all about the battery. That's the feature I'm most excited about, since every phone, at this price, seems to have a great camera and screen. Really not that excited that I'll get to open youtube a half a second faster than other phones. Also, EMUI can be improved with apps and themes.
Click to expand...
Click to collapse
Pretty excited about this as well, I'm pretty sure I will still average about 6000 mah a day, I almost always charge from like 50 to 90% using wireless charging while at work but for the days I forgot to wireless charge, the fact that even if I get home with less than 5% and just plugging it in for like 15 minutes (instead of like 40 minutes like my note 9) and being back to like 40% to finish the day is amazing.
I agree
Hi All
I bought a P20 Pro around October last year hoping I could make use of the 40MP camera for my latest hobby, microscope photography.
I really like Open Camera which works really well for the kind of thing I like to do. I've been very active on the Huawei forum at https://uk.community.huawei.com/ but have kind of given up trying to make the P20 Pro work in the way I want.
What I really wanted was 40MP RAW for 3rd Party apps and I've banged on for months now but got absolutely nowhere. During that time, I think I've got a bit of a feel for Huawei as a company.
If you have a suggestion, they say nice things like "hopefully it will be included in a future release". But there is no further feedback about any issue. I get the feel that what they want to do is innovate a new phone every 6 months but do no support.
If you check out the customer service reviews at TrustPilot:
https://uk.trustpilot.com/review/www.huawei.com
You can see their rating is only 1 star with users saying they left 1 star 'cos you can leave 0 stars!
A few months ago they stopped offering bootloader unlock to "protect us". Well, don't you just love it when someone takes something away from you and tells you it's for your own good? Reminds me of being a child!
Do you know what OS I use on my computer? Well, any one I fancy! It's my hardware!
The above is all a pity because the hardware is excellent, but the software included not much so. For example, jpegs are over sharpened and there's no option to adjust this feature or turn it off.
The phone only allows RAW for it's own stock app. There's no feature in the stock app to save anywhere apart from Internal memory. I want to use the camera software on my LCD monitor, but through HDMI, the stock camera app doesn't rotate, so the image on the LCD is always portrait! I can fix this with Open Camera but there's no support for RAW which I need for heavy post processing.
This all might sound quite negative but I've enjoyed participating in the Forum and the nice administrators sent me a Joby tripod to review (which I kept) and a 10,000mah power bank to say thanks. The forum admins are very nice, but the one thing that does stick in my craw a little bit is to keep being chivvied along saying an update would be soon, but after a few months of hearing the same thing, you know it ain't never going to happen.
If they told me 3 months ago they have no intention of fixing the issues, I would have sold the P20 Pro and got something else, so a bit of a waste of time.
But any road up..... I spotted the Mi9 with a luvverly 48MP camera and started to read the specs and ask questions on this forum. It sounded quite good and I was in Spain last week so I bought one.
I'm still learning, but am astounded that the phone is so cheap and in many ways, better than any Huawei phone, even the P30 Pro particularly with benchmarks. The battery in the P20 Pro is 4000mah and the Mi9 only 3300mah so which is better? Well, according to gsmarena, the Mi9 lasts longer as the Huawei Kirin chipset runs so hot. Maybe the P20 Pro is better if you fancy a fried egg?
But the real game changer for me is, of course the ability to unlock the bootloader and then the availability of ROMs. I'm still learning, but Xiaomi seem to like feedback and are offering weekly dev builds. In the 4 months I've owned the P20 Pro, there have been a couple of security updates and a Pie update, but none of the features anyone has asked for. My latest update was the Feb. 1st security update which I got in March. Now it's almost April...
By contrast, Xiaomi release the source code of their ROMs on day 1 so developers love them! If you check out the activity on the P20 Pro XDA forum, it's much lower than the Mi9.
So as I say, it's all a bit new for me, but I have high hopes of getting a phone that does exactly what I want. Somewhere between the developers and Xiaomi lies the features I'm looking for.
All in all, a good move for me. I'll likely be putting my P20 Pro on eBay soon. Unlocked an rooted lol.
Sorry to drivel on.....
Cheers
Steve
The lack of activity on the P20 forum is more than obvious, nobody at XDA likes Huawei for what they did, and probably never will.
Yes it's a bit of a ghost town!
It did make me think that Huawei simply wanted to clear the developers out of their market but even the hardware support for ordinary users under warranty is appalling with customers being told their phone has water damage (on an IP67 rated phone!) and the customers saying it had never been near water. Phones coming back still broken and on and on.
I think despite their reputation for innovation, the lack of support will kill them in the future.
Well, roll on Wednesday for unlocky flashy flashy!
Keep Smilin'
Steve
Haha, Steve. You seem to be the cheerful one, I hope your happiness and cheerfulness stay with you. Just don't join any telegram groups and you'll be fine.
Yes better than yesterday lol
Why shouldn't I join a telegram group?
Hi all, after using for 3 years my trusty Moto G5 plus decided to purchase 7 pro, UK version, using it for a week now. My first Realme phone, good specs. for a mid ranger, was very excited and it ticks all the right boxes for my daily use but there is one, my opinion major issue and Realme needs to address it. All the same apps downloaded to the new phone as I was using in my Moto phone, from day one I have occasional and completely random hang-ups of the phone, it can be any random action, browsing through the settings, opening any random app, once it froze on me even during phone unlock. It becomes completely unusable for about 30 seconds or more, cannot go back or go to the home screen, it just completely locks up. And of course I tried restarting the phone, clearing recent apps, I even re-installed latest build update file from Realme website (RMX2170EU_11_A.26). I also ran benchmark apps like Antutu and Geekbench 5, getting similar results as other user tests.
No difference. It happens every day and it can happen more than once, all random. With much higher specs than my old Moto phone (8GB RAM vs 4GB on Moto, faster CPU, Android 10 vs Oreo...) I did not expect that at all and I think it is not acceptable for this behavior for a brand new phone.
I am thinking of returning the phone unless someone out there has a solution for this, I would really appreciate it as otherwise I like the phone an I would like to keep it. Thanks.
Looks like some unoptimized app is causing lag in background, check assecibility service disable which you don't use. Check battery what are the apps draining
Visma_2011 said:
Hi all, after using for 3 years my trusty Moto G5 plus decided to purchase 7 pro, UK version, using it for a week now. My first Realme phone, good specs. for a mid ranger, was very excited and it ticks all the right boxes for my daily use but there is one, my opinion major issue and Realme needs to address it. All the same apps downloaded to the new phone as I was using in my Moto phone, from day one I have occasional and completely random hang-ups of the phone, it can be any random action, browsing through the settings, opening any random app, once it froze on me even during phone unlock. It becomes completely unusable for about 30 seconds or more, cannot go back or go to the home screen, it just completely locks up. And of course I tried restarting the phone, clearing recent apps, I even re-installed latest build update file from Realme website (RMX2170EU_11_A.26). I also ran benchmark apps like Antutu and Geekbench 5, getting similar results as other user tests.
No difference. It happens every day and it can happen more than once, all random. With much higher specs than my old Moto phone (8GB RAM vs 4GB on Moto, faster CPU, Android 10 vs Oreo...) I did not expect that at all and I think it is not acceptable for this behavior for a brand new phone.
I am thinking of returning the phone unless someone out there has a solution for this, I would really appreciate it as otherwise I like the phone an I would like to keep it. Thanks.
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Hi Visma_2011, did you manage to figure out what caused the issue on your phone? I'm having similar issues with my Realme 7 Pro. And I also migrated all my apps from my previous phone so it is difficult to know exactly which one might be the culprit, if any.
Curious to know if you had your issues resolved.
Hello PakkaZA,
Sorry to hear that, I really wanted to like the Realme phone, and I did like most of the things about it, I would have used it for two or three years but no matter what I've tried, nothing worked and I eventually I gave up and sent the phone back to Amazon for a refund.
Went back to using Moto phone ,not the old one but bough myself a Moto G 5G plus. It has a better chip set (Snapdragon 765), but I think the main reason Realme kept locking up because of their clunky UI, Moto phones are near stock (Vanilla) android and very little of their own gestures and stuff, of which I am a big fan and never had an issue with freezing so far. And I am using same apps as before....I am just surprised that very little users have similar experience as us, it might be that only some phones are somewhat faulty?
Hopefully you will a solution. Good luck .
I have the same issue as you, for me when phone does apps updates through google play store, the phone hang up. my model is the indian Realme 7 PRO with android 10