hi just got a second hand gift from my cousin. Its was in his drawer for ages.. Model Asus_X014D. i impulsive did a hard reset cause he forgot his pin. To my low and below i needed his email and password to go to the settings. I am bewildered with FRP. The phone is not roooted and he has since changed his verification and forgot them.
I there any kind soul who can give me some advise?
JeremyMartinus said:
hi just got a second hand gift from my cousin. Its was in his drawer for ages.. Model Asus_X014D. i impulsive did a hard reset cause he forgot his pin. To my low and below i needed his email and password to go to the settings. I am bewildered with FRP. The phone is not roooted and he has since changed his verification and forgot them.
I there any kind soul who can give me some advise?
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Click to collapse
PUT UP YOUR QUESTION ON THIS THREAD YOU'LL GET INSTANT HELP
https://forum.xda-developers.com/android/help/rooting-bricked-roms-development-t3776189/page4
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I have the possibility of buying a hdx on Craigslist for cheap that is listed as broken. But the error they get on booting the device is that it wants him to type in a password to decrypt storage. I have seen this issue searching Google but everyone says to factory reset, can you do that without being able to boot into android by holding various button combos like other Android phones? Or I think I can root it to fix it? From reading if the device at least powers on this is likely possible.
The owner has given up on it it seems and I can score it cheap but wanted your input if this is a known issue that can't be fixed, like if he failed to root it and is now trying to pawn it off.
arsenic0 said:
I have the possibility of buying a hdx on Craigslist for cheap that is listed as broken. But the error they get on booting the device is that it wants him to type in a password to decrypt storage. I have seen this issue searching Google but everyone says to factory reset, can you do that without being able to boot into android by holding various button combos like other Android phones? Or I think I can root it to fix it? From reading if the device at least powers on this is likely possible.
The owner has given up on it it seems and I can score it cheap but wanted your input if this is a known issue that can't be fixed, like if he failed to root it and is now trying to pawn it off.
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Click to collapse
power + vol up to boot to recovery
if you can get one for cheap there a pretty good tablet, and if you can get one with lower firmware the better.
i have same issue with you. my kindle ask password to decrypt the device. i already tried to recover by holds uppower button + volume up but didn;t change anything. i don't know what to do
almost the same problem
I have the same boot encryption problem but i am the original owner of my HD 6
I've managed to enter safe mode on my device but this doesn't bypass boot encyption.
I'm waiting for a reply from amazon.
I'll post back when i do
---------- Post added at 06:45 PM ---------- Previous post was at 06:15 PM ----------
amazon tech support helped with the problem.
you can factory reset by turning the device off and pressing on and volume up(booting to recovery mode)(only hold for 4 seconds)
the controls in recovery mode are as follows:
up/down = vol up/vol down
enter = power button(tap once)
this will wipe the device and send you back to first setup.
apparently any further info about this is to be sent directly to tech support on +44 203 356 6212 or to call using amazon.co.uk/clicktocall and request amazon tech support
I am getting a boot password prompt every time I boot the device, I did factory reset twice, and it still does not help, still getting a big lock on the screen and request for a boot password
Any help will be appreciated
[email protected] said:
I am getting a boot password prompt every time I boot the device, I did factory reset twice, and it still does not help, still getting a big lock on the screen and request for a boot password
Any help will be appreciated
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Click to collapse
There is no recovery from this type of block if you don't know or have forgotten the password. You can reach out to Amazon to see if they have a code that will reset the device (unlikely).
Davey126 said:
There is no recovery from this type of block if you don't know or have forgotten the password. You can reach out to Amazon to see if they have a code that will reset the device (unlikely).
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Click to collapse
Thanks for the suggestion, I already reached out to Amazon 3 times. They have no idea, keep telling me Kindles do not have boot passwords
I never set it, and as I mentioned previously I did factory reset on the kindle. At this point this reset was performed 3 times, when the device boots I keep getting this boot password request
[email protected] said:
Thanks for the suggestion, I already reached out to Amazon 3 times. They have no idea, keep telling me Kindles do not have boot passwords
I never set it, and as I mentioned previously I did factory reset on the kindle. At this point this reset was performed 3 times, when the device boots I keep getting this boot password request
Click to expand...
Click to collapse
Like most Android devices Kindles (FireOS) can encrypt the data partition which presents a password prompt upon power-up. According to Amazon a factory reset should wipe the device and thus remove the password. Either that is not working for you or the device has been 'locked' by some other app or potentially malware. You may want to post a picture of the screen you are receiving. Someone may recognize it and be able to provide further guidance.
Davey126 said:
There is no recovery from this type of block if you don't know or have forgotten the password. You can reach out to Amazon to see if they have a code that will reset the device (unlikely).
Click to expand...
Click to collapse
Amazon are telling me now my Kindle was rooted, even though I explain that it was never connected to any network, and no apps were installed on it, just copied some book files from my PC using a USB cable. That's it. Isn't there some kind of re-format, other than reset to factory settings?
[email protected] said:
Amazon are telling me now my Kindle was rooted, even though I explain that it was never connected to any network, and no apps were installed on it, just copied some book files from my PC using a USB cable. That's it. Isn't there some kind of re-format, other than reset to factory settings?
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Click to collapse
If 'reset to factory' did not work then I'm afraid you are out of luck unless you can convince Amazon to offer an exchange. The device may have been rooted if purchased from a 3rd party. That does not explain why it suddenly 'locked' nor what tool/app is throwing up the password prompt.
Davey126 said:
If 'reset to factory' did not work then I'm afraid you are out of luck unless you can convince Amazon to offer an exchange. The device may have been rooted if purchased from a 3rd party. That does not explain why it suddenly 'locked' nor what tool/app is throwing up the password prompt.
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Click to collapse
The device was bought from Amazon, not a 3rd party, and it was working fine until my mom let it sit for several months without charging. Which should not have been a problem, but facts sho otherwise
[email protected] said:
The device was bought from Amazon, not a 3rd party, and it was working fine until my mom let it sit for several months without charging. Which should not have been a problem, but facts sho otherwise
Click to expand...
Click to collapse
You should pound on Amazon for a replacement - especially since they falsely accused you of having a rooted device (how do they know that?). I'm guessing the device may have received an 'over-the-air' upgrade while it was sitting idle but perhaps lacked sufficient charge to complete the update. Or the upgrade just went bad; rare but it happens.
Sorry this happened to your mom. Also regret there is not a (reasonable) way to recover the device and/or its contents.
Davey126 said:
You should pound on Amazon for a replacement - especially since they falsely accused you of having a rooted device (how do they know that?). I'm guessing the device may have received an 'over-the-air' upgrade while it was sitting idle but perhaps lacked sufficient charge to complete the update. Or the upgrade just went bad; rare but it happens.
Sorry this happened to your mom. Also regret there is not a (reasonable) way to recover the device and/or its contents.
Click to expand...
Click to collapse
Thanks for trying
I think it will be cheaper to buy a new kindle, new warranty, new features, etc.
Hello my friends
Im totally disappointed. I just got my S5 Neo from my father. I used factory reset from recovery because phone was very very slow. Everything was ok, but... Phone boots and asks for google account that my father used on the phone, but he don't remember the details of this account (mail name). And im totally in trouble, depressed, i don't know what to do with this phone. Any solutions to bypass this FRP lock?
If you reset. It wouldn't ask. It's it rooted? More info please. Also, I feel I must point out. Your most likely not "depressed", rather disappointed.
Sent from my SM-T350 using XDA-Developers mobile app
Hello i have an Huawei Mate 10 pro and my children lock accidentaly my display with pin.
My phone is locked with 6 digit pin.
Now if i try to put pin , after i type and is not good it say to try after 24 hours.
I have over 20 000 photos in the memory of phone, i do not have sd card, so i need to recover all my photos.
How can i unlock my phone and recover my photo?
I read about the possiblities of recover the pin over the google account, but on the display i do not hace this option.
ON the display i have only pin, emergency and back buttons.
Is any way to recover my photos ? or unlock my pin ? and to not erase photo from internal memory ?
I don't know what version of android i have, 8 or 9.
focsaciprian said:
Hello i have an Huawei Mate 10 pro and my children lock accidentaly my display with pin.
My phone is locked with 6 digit pin.
Now if i try to put pin , after i type and is not good it say to try after 24 hours.
I have over 20 000 photos in the memory of phone, i do not have sd card, so i need to recover all my photos.
How can i unlock my phone and recover my photo?
I read about the possiblities of recover the pin over the google account, but on the display i do not hace this option.
ON the display i have only pin, emergency and back buttons.
Is any way to recover my photos ? or unlock my pin ? and to not erase photo from internal memory ?
I don't know what version of android i have, 8 or 9.
Click to expand...
Click to collapse
there is no way you can unlock display without wiping every thing
if you can connect it via hdmi-type c may be chances to get unlocked
You can also return the phone to its owner. They should be able to unlock it.
Exactly...
Gilberticus said:
You can also return the phone to its owner. They should be able to unlock it.
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Click to collapse
You took the words right out of my mouth, the whole "my children accidentally set a pin" story was pretty fishy. Hopefully the owner reported it stolen so the IMEI can be blacklisted.
focsaciprian said:
Hello i have an Huawei Mate 10 pro and my children lock accidentaly my display with pin.
My phone is locked with 6 digit pin.
Now if i try to put pin , after i type and is not good it say to try after 24 hours.
I have over 20 000 photos in the memory of phone, i do not have sd card, so i need to recover all my photos.
How can i unlock my phone and recover my photo?
I read about the possiblities of recover the pin over the google account, but on the display i do not hace this option.
ON the display i have only pin, emergency and back buttons.
Is any way to recover my photos ? or unlock my pin ? and to not erase photo from internal memory ?
I don't know what version of android i have, 8 or 9.
Click to expand...
Click to collapse
That's what all jealous, possessive significant others say, too... Hhhmmmm, anyways, I wrote to tell you you are in the wrong section but that doesn't matter anymore because what you've been told stands and most likely made account, posted, no go, bye!
Wrong judgement ! I have all the paper, invoice, warranty..yes is in warranty still, all with my name...so before you talk,, you can ask if the phone is stolen or not, so in my case the phone is mine, accident is happen.
I talk with somebody in my town and he told me is possible to save my photo..i will return when i resolve or not.
PIN
focsaciprian said:
Wrong judgement ! I have all the paper, invoice, warranty..yes is in warranty still, all with my name...so before you talk,, you can ask if the phone is stolen or not, so in my case the phone is mine, accident is happen.
I talk with somebody in my town and he told me is possible to save my photo..i will return when i resolve or not.
Click to expand...
Click to collapse
Since you have to go into settings, select that you want to secure it with a PIN and enter it TWICE that pretty much makes it IMPOSSIBLE to "accidentally" secure it with a PIN without you knowing exactly what you are doing. So that makes your story about your "kids" accidentally setting a PIN pretty much just garbage. On another note however, the chances of you getting into the data on the phone is slim to none as everything is encrypted on the mate 10 pro so even if you hook it up to a computer at best all you will get is gibberish.
revjamescarver said:
Since you have to go into settings, select that you want to secure it with a PIN and enter it TWICE that pretty much makes it IMPOSSIBLE to "accidentally" secure it with a PIN without you knowing exactly what you are doing. So that makes your story about your "kids" accidentally setting a PIN pretty much just garbage. On another note however, the chances of you getting into the data on the phone is slim to none as everything is encrypted on the mate 10 pro so even if you hook it up to a computer at best all you will get is gibberish.
Click to expand...
Click to collapse
Tell me about it! Look at my phone (and you know what the pink means) and I've been trying for months! Last this morning! It seems as if i blink, that's it, wiping again
Sent from my OnePlus6T using XDA Labs
revjamescarver said:
You took the words right out of my mouth, the whole "my children accidentally set a pin" story was pretty fishy. Hopefully the owner reported it stolen so the IMEI can be blacklisted.
Click to expand...
Click to collapse
I don't think it's a thief, i think it's a person who pays the lines for the whole family, and thus they are in his/her name, BUT that phone belonged to the significant other.
Sent from my OnePlus6T using XDA Labs
Could be
culiacanazo said:
I don't think it's a thief, i think it's a person who pays the lines for the whole family, and thus they are in his/her name, BUT that phone belonged to the significant other.
Sent from my OnePlus6T using XDA Labs
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Click to collapse
Could be, I've seen both on here.
I have an old AT&T Asus 9020A tablet. I got them new years ago thru my phone plan with AT&T. It wasn’t used much and is like new still.
Anyway, I take care of my mother and she likes games and painting by numbers on her iPad but she broke it and screwed up her charging port. I want to fix this tablet up for her.
I bet it wasn’t used 2 months and was just forgotten….I looked it up and completed a factory reset on it and wiped it clean. So I was trying to set it up and get her to painting again! It’s bout to kill her not having it..lol
I was setting it up and it wants the old email associated that was used to set it up. There is no way to remember that or even get it. I asked my daughter, she don’t remember. Anyway, are there any way I can use (reset) this tablet not knowing the old email that was associated with it? Where I can fix her up for her or am I just wasting my time? Any help would be greatly appreciated. Thanks in advance!
So it is FRP locked?
Arealhooman said:
So it is FRP locked?
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Click to collapse
It’s not locked. It reset ever And started the initial setup as if it was new. It just wants the old gmail for some reason before it will accept the new one. It lets me start in the setting up her account on it but is asking for the old email for verification….. I don’t have it and there is no way to remember it unfortunately. I know they are there to keep folks from stealing them and that’s great. But 10 years later…LOL Is this possible?
what you describe (verify device with google account) is called FRP lock (factory reset protection). this is same on most/all official android devices to render device useless on theft.
however, the unofficial by-pass methods vary for each device model/android version. search on YouTube.
Hello, so my intelligent mom didn't used Zenfone (her ex boyfriend's phone) for few months now and few days ago she turned phone on and ofcourse she forgot pattern to unlock and also was signed in with the ex boyfriend's email and as I am good son I tried to help her with hard reset but now phone stuck in some lock safe mode or something like that and I can't finish activation cause it's asking me either pattern or email and she don't know any of that -.-', so I came here to ask if someone can help with this so she can use that phone or there is no hope without one of two things?
Thanks in advance!
Best regards,
Christian
This sounds like FRP (Factory Reset Protection). anti-theft protection.
I think there are 2 options:
Contact ex friend, he must log in and deleted his Account from the Phone.
Or
Go to service center, but you need the invoice to prove that its your Phone.
After that your mom can Login/create a new Account.
Hermann2306 said:
This sounds like FRP (Factory Reset Protection). anti-theft protection.
I think there are 2 options:
Contact ex friend, he must log in and deleted his Account from the Phone.
Or
Go to service center, but you need the invoice to prove that its your Phone.
After that your mom can Login/create a new Account.
Click to expand...
Click to collapse
thanks for fast response, but there lays a problem, I can't contact him I've tried dozen times he just doesn't answer to my messages, just seen -.-' and as a matter of fact he fled with device box and papers including invoice for phone, so I'm looking for some kind of bypass if there is any..thanks