Menu Buttons not working - Xiaomi Redmi Note 5 / 5 Plus Questions & Answers

Hello everybody,
I received today my Redmi Note 5.
Unfortunately, the buttons at the bottom do not work.
When pressed, there is the feedback animation showing that the press was register, but then no action, no menu no back no return to home.
Does anyone have an idea?
Thanks for your help,
Tranm5

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How do I align the screen

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Emo
Try this
Press the "action" key then "calendar" button if you can't find the screen alignment function in your start menu. This should bring you to the screen alignment process.
Worked for me during my gsm error... hope it works for you too.
Many, Many thanks. This worked (once I'd worked out which one was the action key :wink: )
Again Thank you
Emo
which is the action key
i heve the problem ........which is the action key.....with any button + calender button it goes to running programs
please help
m,ine is O2 mini
is it a different code./
The big button in between the phone buttons at the bottom. Press it in the middle.
i have problem ... i cant get out from Align Screen.
But when i test my Touch Screen using TEST Menu from bootloader, it said PASS.
What problem do i Have Here ??
thx

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