touchscreen issue - Xiaomi Redmi Note 5 / 5 Plus Questions & Answers

I am facing touch issues from past 10-15 days (on miui stable rom , custom Roms) ...
1) touch becomes unresponsive sometimes , have to lock and unlock to make it work again...
2) sometimes touch doesn't work for 5-10 secs and then all touch taps/dots shows up at same time and then touch works normally !!!
anyone facing same issues ?
should I ask for replacement as device is just 2 months old ?

rasik107 said:
I am facing touch issues from past 10-15 days (on miui stable rom , custom Roms) ...
1) touch becomes unresponsive sometimes , have to lock and unlock to make it work again...
2) sometimes touch doesn't work for 5-10 secs and then all touch taps/dots shows up at same time and then touch works normally !!!
anyone facing same issues ?
should I ask for replacement as device is just 2 months old ?
Click to expand...
Click to collapse
Me too

You have this issue on Both? Miui and custom rorm?

inouext said:
You have this issue on Both? Miui and custom rorm?
Click to expand...
Click to collapse
yup !
but , I am facing this issue more in MIUI roms than custom roms !

Same Issue....

Same here. And it is so frustrating that Xiaomi still did not make any statement about this!

I found it on AOKP along with september security patch. While gaming, the virtual cursor wasnt responding for sometimes and keep unresponsive for several times

Related

Touchscreen problem

Hi. Touchscreen works perfectly, but it happens sometimes not responding or pressing automatically. When I lock and than unlock, touch works fine for a while.
I have rooted the phone and installed custom rom (X10S), but still the some problem. I tryed with Function Validation to test touch and it works great.
Is there a solution and what do you think, is software or hardware problem ?
well it could be something more simple then the touchscreen "not working"
as for it touching things you did not touch i get that from time to time when my hands or screen are wet,sweaty,greasy
for it not responding it could be that your phone just "freezes/hangs" from time to time.
best way to test this is going back to stock rom and testing it then .

touch screen problem

Dear memeber
i have a new problem with my htc legend its sometimes when i need to do something the touch screen give me a wrong selection and other times it not respond ,,, i do a restart for the phone and it back to work .. but i can't keep turn the phone off and re on it if somebody no how to fix this error its will be great and i keep the screen clean from everything i keep clean it but that is not help
Hello,
It happens too with my old ROM (B0.4.8), but didn't find the origin of the problem.
Sometimes it happens with my new ROM (CM9 Beta4) but only when I charge it (when by USB), as soon as I disconnect the cable, the phone is functionnal...
yeah but its not a problem with the room because i didn't do anything for the Os on it .. it just start like this sometimes it respond other times no .. if it work you have to made a selection many time or restart the phone
I experience it too. As I remembered after installing HomICS Venus this problem occur. I do not know whether its ROM related or not. I tried to flash another ROM ex. BlaYO ROM and CRQ 1.3 but the problems still persist.
I had this problem too - sent it to HTC and they exchanged my Legend for a new one ----- as I heared it is a common problem and has to do with the grounding of the touchscreen -> that is why it works sometimes and sometimes it doesnt
Sorry to say that I too suffer from this problem. Also, the part of my screen, where the power widget on the notification bar is resting, is completely unresponsive. I need to use the trackball to hit those buttons. And also, sometimes the screen can just go bananas and go into spasmic movements on its own. In my frustration once I hit the screen really hard with my knuckles and that temporarily fixed the spasmic movements. But it still reoccurs. I assume I would need my warranty to replace my phone, but my warranty has already ran out.
I can also confirm that it has NOTHING to do with your ROM. It started for me when I was running CyanogenMod 7.1, but I still have the same problems on stock ROM, HomICS, Miui, basically any ROM.

Proximity Sensor Issue in Miui and CM roms !!!

Hi All
Any one facing proximity issues here , i saw so many peoples reported in mi forums that when we make a call screen blacks out when we moved to ears( Thats normal) and won't turn back again , so i have to wait the other side person to hangup the call or screen won't turn on power button does work that time, i think this only affects with Sensortek stk3x1x sensor, Redmi note 3 pro comes with two proximity sensors one is from Liteon and other is Sensortek.... Liteon sensors doesn't have this issue, for temporary fix "Wipe proximity area with a cloth or reboot fixes this and it comes back after sometime....( Calibrated but same it works for sometime) no idea wats causing this , issues there in Miui and CM roms....
I found sometimes a flip case with a magnet can cause issues like this when folded right back against the back of the phone, the screen won't come back on because it thinks the flip case is closed.
meangreenie said:
I found sometimes a flip case with a magnet can cause issues like this when folded right back against the back of the phone, the screen won't come back on because it thinks the flip case is closed.
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Click to collapse
yeah but i don't have flipcase, this sensor issues starts with those have "Sensortek Proximity Sensor" Liteon doesn't have issue i think....
Flash the rom again using mi flash tool u will find that yr issue will be solved
Or go to test mode amd calibrate the sensor... that's all
Fastboot flash persist persist.img from latest miui rom? I recently had a problem with sensors. The above cured all
@Hemphiz i think that method for dead sensors bro, this one working sometimes it doesn't mostly if we flash a new rom and use no issues but if we reboot the phone after sometime issue starts.... @ra.one i did that bro flashmiui and recalibrate sensor but that works for temporary please check which sensors you got from this app from playstore https://play.google.com/store/apps/details?id=imoblife.androidsensorbox
if you got Liteon Sensors mostly no issues with proximity, if u got Sensortek u will be having issues or once u got issue it will come back..... im not sure why is causing that..... this is really very annoying bug.... Thousands of people reported in Mi forums about these proximity issues on various devices even on newly launched Redmi 3s/ prime may be they have all got "Sensortek Proximity Sensors".......
This is not a bug, You can disable Prevent Pocket dials under Settings-->Lock screen-->Prevent pocket dials...
I had this since last miui 6.9.9 flash.
Disabled prevent Pocket dials and All is working fine
Edit: for a few hours it was working.
Now its the same again. Phone blacked Out After a call and wont turn on, After a few seconds its coming back. As i said , since flashing new 6.9.9
Android2003 said:
This is not a bug, You can disable Prevent Pocket dials under Settings-->Lock screen-->Prevent pocket dials...
I had this since last miui 6.9.9 flash.
Disabled prevent Pocket dials and All is working fine
Edit: for a few hours it was working.
Now its the same again. Phone blacked Out After a call and wont turn on, After a few seconds its coming back. As i said , since flashing new 6.9.9
Click to expand...
Click to collapse
like i said it may be mostly an issue with Sensortek proximity, can u check which sensors u got from this app https://play.google.com/store/apps/d...droidsensorbox
I have sensortec.
But i think its Software related.
Its since last Update.
I calibrate the Sensor and the issue with calls is still there.
Sensor Works fine, test is okay.
Android2003 said:
I have sensortec.
But i think its Software related.
Its since last Update.
I calibrate the Sensor and the issue with calls is still there.
Sensor Works fine, test is okay.
Click to expand...
Click to collapse
Yes i think its software related but, one trick works clean flash the same rom and use it for a week without any reboot...... (DO CLEAN FLASH and Dont reboot the phone)
don't need to calibrate.... for me when i install new rom and use it for a week no issues , if i reboot the phone the issue starts after sometimes.... i don't knw wats causing it so many peoples with sensortek having issues and this bug is not resolved from Miui 7 to Now Miui 8 MM, the issue there in Custom roms im using RR rom i have issues....
Guys For those having issues Check which sensor you got from this app, if u have proximity issues while calling its mostly "Sensortek"
https://play.google.com/store/apps/details?id=imoblife.androidsensorbox
We need Permanent fix....
I also have exact same issue and i have sensortek sensor. But i can unlock the screen while on a call by pressing power button and then unlocking with fingerprint. Bit annoying
Sent from my Redmi Note 3 using Tapatalk
haree87 said:
I also have exact same issue and i have sensortek sensor. But i can unlock the screen while on a call by pressing power button and then unlocking with fingerprint. Bit annoying
Sent from my Redmi Note 3 using Tapatalk
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Click to collapse
So its confirmed its an issue with Sensortek Sensor, no Liteon users reported here, like i told flash the same rom which you are in (clean flash) and don't reboot phone for a week there will be no issues it works perfectly, if u reboot a phone once the issue starts again after sometime so after reboot something is going on no idea what....
i am using this app(for rooted users) on official RR and it works fine
https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset
anujyadava said:
i am using this app(for rooted users) on official RR and it works fine
https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset
Click to expand...
Click to collapse
even me used, but i don't think its properly working..... this issue starts only after a reboot, when u flash new roms and after boot dont reboot or power off the phone for a week, not needed any apps, proximity will work properly but once u rebooted issue starts....
But this app's settings load every time phone boots up.so it will work after every boot.
press thanks if I helped u in any way
anujyadava said:
But this app's settings load every time phone boots up.so it will work after every boot.
press thanks if I helped u in any way
Click to expand...
Click to collapse
yes this app i tested earlier, but after sometimes may be in a day or two it won't work....
Found another related issue with proximity , i think proximity is not working properly when there is not enough light around us something related with ambient light sensor i think ..... Eg: if we are in a dark room proximity won't work correctly turn on the light and try it works properly.... i think Xiaomi messed up with something with both sensors Liteon and Sensortek thats why Liteon users face Gyroscope lag in games in dark room and now i think may be the same reason why proximity not working properly in dark room....
hello. I have the BUG but my phone has sensortek version 1 (not 2)
When in a call the screen wont turn off when placing the phone at my ears. With whatsapp the bug wont happend.
I think this is a BUG related to sensor + phone app
A functional workarround is to dial, then press menu (putting the call at background) and then putting the call at foreground again. It works 100% of the time.
Any news? I have this annoying problem too!

Sofkeys autopress !

1. Softkeys ( Menu and Home ) starting to auto-press today suddenly for no reason. Before you ask , I don't droped my phone or any type of shock !
2. After some time sofkeys ( Menu and Home ) stop working at all ! They don't even light out if I'm trying to press them... Although the 'Back' key is working perfectly fine.. :/
These problem solve magically after one restart but after few minutes they still persist ! Sometimes working fine , sometimes autopressing or not working at all and after a while working again.. :/
Anyone else had this problem too or know how to fix it ? ( if it's even possible to fix )
P.S. I don't think that's an Software problem , I think that's an Hardware problem tho...
EDIT : My 'Menu' and 'Home' buttons are officially dead now... R.I.P. !
I have the same problem... After updatee from 7.1.3 to 7.5.1 and to 8.0.1. I tried with custom ROM, with stop Tapatalk... But without success. I tried also with another launcher and they start to work for only 10 minutes.. tried also with wipe cache! This is very big problem
ZinovievBG said:
I have the same problem... After updatee from 7.1.3 to 7.5.1 and to 8.0.1. I tried with custom ROM, with stop Tapatalk... But without success. I tried also with another launcher and they start to work for only 10 minutes.. tried also with wipe cache! This is very big problem
Click to expand...
Click to collapse
That's not a Software problem , that's a Hardware problem...
In my case all started yesterday... Menu and Home keys started to autopress/not working and until night they stopped working at all , completely dead ! That happened suddenly , I never had that problem or have dropped my phone , never !
Also I read that many Xiaomi have this problem including Redmi Note 3 and even Mi5
R.I.P. Soft keys !
Now they work again after whole day that they don't worked at all now suddenly starting to autopress again and works pressing them :/ They worked again ( including autopressing ) just for few minutes and then not working again..
I'm starting not to understand this device at all !
Gyovany96 said:
Now they work again after whole day that they don't worked at all now suddenly starting to autopress again and works pressing them :/ They worked again ( including autopressing ) just for few minutes and then not working again..
I'm starting not to understand this device at all !
Click to expand...
Click to collapse
Acutally it's software problem... I'm sure because when i deinstall Taptalck updates, they start work correctly for around 15-40 minutes. After that they just died. After install new launcher (from Gplay) they start to work again. So im pretty sure that, this is software problem... But from MIUI dont care about our problems
ZinovievBG said:
Acutally it's software problem... I'm sure because when i deinstall Taptalck updates, they start work correctly for around 15-40 minutes. After that they just died. After install new launcher (from Gplay) they start to work again. So im pretty sure that, this is software problem... But from MIUI dont care about our problems
Click to expand...
Click to collapse
I don't know... I'm using exactly the same apps like always , never had that problem ever with any ROM... Last night I flashed Stable 8.0.2.0 , they worked for few minutes and then dead again !
I still think that's an Hardware problem , but I really hope I'm wrong and you're right to be a Software problem..
If was harfwer problem, when we make clean instal, we sshould have the same problem without any reaction of the button...
ZinovievBG said:
If was harfwer problem, when we make clean instal, we sshould have the same problem without any reaction of the button...
Click to expand...
Click to collapse
That's exactly what I have..
Gyovany96 said:
That's exactly what I have..
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Click to collapse
Yeah.. but my keys today start to work again.. and again stopped 2 times. Now work correctly. I think it's software problem
ZinovievBG said:
Yeah.. but my keys today start to work again.. and again stopped 2 times. Now work correctly. I think it's software problem
Click to expand...
Click to collapse
Exactly same problem for me. Sometimes it start to work ( very rare ) or auto press but I disabled Menu and Home buttons because it's annoying to get out of app because autopress.. Have you tried to flash latest fastboot ROM ? If it's from software that should solve it..
Or this problem its in the kernel of Miui... I dont know, how to check. But i buy new display, and nie im waiting for it. When i change My display will text you
ZinovievBG said:
Or this problem its in the kernel of Miui... I dont know, how to check. But i buy new display, and nie im waiting for it. When i change My display will text you
Click to expand...
Click to collapse
I thought buying new LCD too but it takes too long to deliver and I read some bad reviews about them : not original , dead pixels , crash during transport , etc. I'm thinking buying a new device maybe...
Anyway I'm really curious about your new LCD , so please tell me when it arrive and how it works :fingers-crossed:
Btw you bought just the LCD or LCD+frame ?
Gyovany96 said:
I thought buying new LCD too but it takes too long to deliver and I read some bad reviews about them : not original , dead pixels , crash during transport , etc. I'm thinking buying a new device maybe...
Anyway I'm really curious about your new LCD , so please tell me when it arrive and how it works :fingers-crossed:
Btw you bought just the LCD or LCD+frame ?
Click to expand...
Click to collapse
Only Display, i will text you when i finish with rhe display
I had the same problem. If you are using custom rom, you can activate on screen home button and disable softkeys, this may help for a while.
But it still will make some phantom touch on your screen. Finally I sent to repair and they changed another screen for me
Hello dear friend! I changed my display... And now everything is good. Buttons work properly. And I have good news for you. I just finished with one test: I put the old screen again on the phone and now the buttons work again... I just heating up the display when I was removed the old screen. U can try to heat up your phone on the button of the screen with hairdryer gently. Or just disassembly your phone and assembly again if u have any questions I'm here
@vetefan I already disabled Home and Menu buttons because it was really annoying to always get out of apps suddenly without pressing anything !
@ZinovievBG Hey mate ! Few weeks ago I opened my device to clear dust in front camera and also I cleared everything in it including a bit display stuff ( you can't really clean too much display because it's one piece ). I'll try heating soft buttons with hairdryer and see if it works. One question : this heating solved the problem definitely or just for a temporary period ?
Gyovany96 said:
@vetefan I already disabled Home and Menu buttons because it was really annoying to always get out of apps suddenly without pressing anything !
@ZinovievBG Hey mate ! Few weeks ago I opened my device to clear dust in front camera and also I cleared everything in it including a bit display stuff ( you can't really clean too much display because it's one piece ). I'll try heating soft buttons with hairdryer and see if it works. One question : this heating solved the problem definitely or just for a temporary period ?
Click to expand...
Click to collapse
Im not sure about that. I just checked for around 20 minutÄ™ and everything was ok. Today i will put again the old screeny and will told you

Redmi 5 Plus Screen Problems

I've been seeking help over most big android forums, and I can't seem to get anymore help other than that, and it's utterly annoying.
So I got a redmi 5 plus over in my country which is Malaysia, and it has a unlocked bootloader, and the box that came with it is in Chinese, so I can only assume it's a imported device. And it's fine in the few weeks, after 3 weeks, my screen started to lose control. I can see the screen showing the image, but I can't make any touches on the device and it won't respond, and the only way to fix this is by locking the screen and unlocking it again. And it won't permanently solve the problem as well. It still occurs randomly between uses, and sometimes it just loses control with everything flashing on screen (emulated touches I assume), and I can't control it until I lock the screen and unlock it again. And I've tried disassembled it and reconnecting the screen ribbon cable and it still occurs. Any method of fixing it for good, it's been messing with my gameplay or normal usage and it's really annoying. Thanks for any help in advance.
What MIUI version are you on? My problems were fixed with the versions released this March.
sigma392 said:
What MIUI version are you on? My problems were fixed with the versions released this March.
Click to expand...
Click to collapse
I'm on 9.2.6.0 NGMIEK, but I can't go any further than that due to software issues.
YenChen Je said:
I'm on 9.2.6.0 NGMIEK, but I can't go any further than that due to software issues.
Click to expand...
Click to collapse
Try flashing the latest firmware files for the stable version of MIUI. There may be problems in your firmware partition.
sigma392 said:
Try flashing the latest firmware files for the stable version of MIUI. There may be problems in your firmware partition.
Click to expand...
Click to collapse
I' m currently stucked on a chinese global firmware, and I have to wait 250 hours before unlocking, so yeah.. and any more newer firmware on global will kill my phone..
My fone liked yours
When i use stock chine it does not happen... After i unlocked & used miui eu, sometime same yours...but i update always ( eu weekly) almost this phenomena sometime happen....
I think this problem is connection to rom it does not compatible with hardware
It happens to me also on global rom 9.2.3.0 NEGMIEK when turning off memory optimization on developer options. The issue goes away after putting it back to middle.
Touch display problem
I was fixing this problem with turn off the background and notifications of facebook lite app
in my country a lot of people facing this problem same
(me too)
I am on latest Rom 9.6.2.0 but have the same issue in MEI7
MI Redmi 5 Plus Touch not working issue
I am experiencing the same issue with my MI Redmi Note 5 Plus with MIUI Version: 9.6.2.0 (NEGMIFD) - Stable version.
I have checked the apps and removed unnecessary apps to make sure this is not because of the any app installed.
Please suggest me what can I do to fix this issue?
Thanks.
mirza_arslan_baig said:
I am experiencing the same issue with my MI Redmi Note 5 Plus with MIUI Version: 9.6.2.0 (NEGMIFD) - Stable version.
I have checked the apps and removed unnecessary apps to make sure this is not because of the any app installed.
Please suggest me what can I do to fix this issue?
Thanks.
Click to expand...
Click to collapse
The touch screen may not be completely unresponsive but may be slightly unresponsive or too responsive. To calibrate the touch screen, follow the following steps.
Dail *#*#64663#*#* in the phone application
Tap touch sensor
Long press the menu button
Tap touch calibration
Follow on screen instructions to calibrate the screen
Source: https://www.ifixit.com/Wiki/Xiaomi_Redmi_Note_Troubleshooting#Section_Incorrect_Touch_Sensitivity
Same problem! I have official Miui Global Stable. Please help!
Is there already a fix for this issue or people who already managed to fix it? I myself encountered this issue too on last weekend. On MIUI Global 9.2 | Stable 9.2.6.0.0(NEGMIEK) too.
Same problem
I have same problem on miui global 9.6.2.0 stable and the navigation bar not working any solution
YenChen Je said:
I've been seeking help over most big android forums, and I can't seem to get anymore help other than that, and it's utterly annoying.
So I got a redmi 5 plus over in my country which is Malaysia, and it has a unlocked bootloader, and the box that came with it is in Chinese, so I can only assume it's a imported device. And it's fine in the few weeks, after 3 weeks, my screen started to lose control. I can see the screen showing the image, but I can't make any touches on the device and it won't respond, and the only way to fix this is by locking the screen and unlocking it again. And it won't permanently solve the problem as well. It still occurs randomly between uses, and sometimes it just loses control with everything flashing on screen (emulated touches I assume), and I can't control it until I lock the screen and unlock it again. And I've tried disassembled it and reconnecting the screen ribbon cable and it still occurs. Any method of fixing it for good, it's been messing with my gameplay or normal usage and it's really annoying. Thanks for any help in advance.
Click to expand...
Click to collapse
warranty
I have the same problem and its now frequently happening. It pisses me off, specially when Im in a Moba Game..
Anyone fixes this issue? please share
Went further from inital stable stock rom (nougat) until stable 9.6.5 (oreo), same touchsreen issue still exist
Like @cyrusextra said, it affected to mobile gaming experience. I'm a FPS gamer and this problem is totally messed up
Any fix?
Any solution to this problem?

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