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LG G 5 just went way left. That is one ugly phone. LG, on the next V, please just update the processor and keep the buttons just the way they are. Please!
I don't mind the G5 design personally, I think it's innovative and I'm glad there's a major smartphone company willing to take those risks. I do think it's unpolished, but I imagine their next attempt will look better as they refine their ideas. I do prefer the build on the V10, but if the V11 (or whatever it's called) went all-metal and retained the removable battery and microSD I'd be fine. My main concern is the overall cost increasing with features like the DAC/Amp being off-loaded to a separate module. I don't think they've announced module pricing for the G5, but the B&O branding makes me wary that they'll overprice it. That I don't want.
deathknellx said:
LG G 5 just went way left. That is one ugly phone. LG, on the next V, please just update the processor and keep the buttons just the way they are. Please!
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Click to collapse
After watching both the g5, and s7 unveils this weekend, I may go back to Sammy for the note 7 if the V?? Goes to far that direction... Sammy bringing back expandable storage is huge, that was were they lost me, and I'm sure a ton of others... I love this phone, but we shall see, also interested to see what the next rendering of the moto x pure has to offer...
Zdeuce2 now with golden rays of sunshine
Yea they lost me at that too but also battery replacement is a big factor too. The only reason I switched to LG was because of the battery and memory.
The battery on the S 7s got bigger though...so maybe that will work for me. Gotta be a larger phone so the edge. I may just miss the HI-Fi DAC. So maybe just stay with the V 10 for now.
I'm waiting for the Note 6. Will keep my V10 as my backup/secondary phone.
I wasn't positive if the 200gb sdcard would work in other devices, but it does seem to work in my Galaxy Tab S, so maybe the Note 6 if it follows suit with the S7 return of the sdcard slot. But I may wait and see what LG does to lure us away from the Note 6..
I'm not feeling the G5 at all.. I really hope they don't do this to the next V whatever.. I've owned every G phone and now the first V, normally I would get the 5 and then probably trade for the second V... I'm gonna skip the 5 this time.. I just don't need all those extras.. Plus the design is kinda ugly to me.. The sofware is more of what I'm looking at here as it will definitely be on the second V model.. Also the damn rear volume keys are gone, for me I love the rear volume keys.
I hope they keep the rear buttons as is, and keep the dac/amp INTERNAL. I really don't want a swappable system like on the G5.
I would prefer a the home, back, and menu buttons be located somehow in that big black area on the bottom of the phone where the LG moniker is.
they also would make sure the latest processor is in the new device. No need to upgrade to 820, is the 830 is coming out two months later.
improve the bluetooth (mine sucks), improve the speaker output (bring it to the front somehow), and remove the side metal bars, that are only cosmetic and make the device a tad too wide.
The LG G5 took away way too much, much more than it gives back.
They take away:
Reduced screen size.
Removed option for Qi charging.
Removed the audio DAC that was so popular in the V10.
Removed the manual camera controls they added in the V10.
Reduced the battery size.
It gives back....
Metal. (except the chin)
Audio DAC (if you want to give them more money.)
Camera controls (if you want to give them more money.)
Bigger chin (even bigger if you add a module)
Amd4life said:
I hope they keep the rear buttons as is, and keep the dac/amp INTERNAL. I really don't want a swappable system like on the G5.
I would prefer a the home, back, and menu buttons be located somehow in that big black area on the bottom of the phone where the LG moniker is.
they also would make sure the latest processor is in the new device. No need to upgrade to 820, is the 830 is coming out two months later.
improve the bluetooth (mine sucks), improve the speaker output (bring it to the front somehow), and remove the side metal bars, that are only cosmetic and make the device a tad too wide.
Click to expand...
Click to collapse
side bars help with drops so they are more than just for looks
Milimbar said:
The LG G5 took away way too much, much more than it gives back.
They take away:
Reduced screen size.
Removed option for Qi charging.
Removed the audio DAC that was so popular in the V10.
Removed the manual camera controls they added in the V10.
Reduced the battery size.
It gives back....
Metal. (except the chin)
Audio DAC (if you want to give them more money.)
Camera controls (if you want to give them more money.)
Bigger chin (even bigger if you add a module)
Click to expand...
Click to collapse
The G5 was never meant to succeed the V10. I could sort of understand why people compare the two, but they need to understand the G5 is succeeding the G4, which it most certainly improves upon.
LG didn't go for the G4 crowd with the V10. They went for a specific crowd. They went for the power users. The G series is mainly for the average consumer.
Compared to the G4, the G5 adds:
- Fingerprint reader
- Dual back cameras
- Better CPU/GPU/RAM
- Better build quality
- Option for DAC
- Modules
Sure, the screen is 0.2" smaller and the battery is of a slightly smaller capacity, but with more efficient hardware and Android M, it should be fine.
So, compared to the G4, it didn't really remove anything, and that's how this phone should be seen.
By the way, the G4 didn't have built in Qi wireless charging, did it? Didn't you have to add it yourself?
DirgeExtinction said:
The G5 was never meant to succeed the V10. I could sort of understand why people compare the two, but they need to understand the G5 is succeeding the G4, which it most certainly improves upon.
LG didn't go for the G4 crowd with the V10. They went for a specific crowd. They went for the power users. The G series is mainly for the average consumer.
Compared to the G4, the G5 adds:
- Fingerprint reader
- Dual back cameras
- Better CPU/GPU/RAM
- Better build quality
- Option for DAC
- Modules
Sure, the screen is 0.2" smaller and the battery is of a slightly smaller capacity, but with more efficient hardware and Android M, it should be fine.
So, compared to the G4, it didn't really remove anything, and that's how this phone should be seen.
By the way, the G4 didn't have built in Qi wireless charging, did it? Didn't you have to add it yourself?
Click to expand...
Click to collapse
I will admit I was comparing the V10 to it, however to me this is not an upgrade from the G4 either.
The entire phone has changed, it is almost like its own new line of device.
I did add Qi to my G4, you dont even have the option on the G5.
I do not think the build quality is any better, plastic separable portion does not make me think quality, it makes me think point of failure.
Either way, I am going back to Samsung for this year, it has been 2 years now I was away and I am going to see how the new S7 and Edge are.
Maybe next year LG will have something that interests me again, I hope so.
I think it's funny people want to dump the V10 and go to Samsung just because the G5 changed.
V10 is a totally different phone marketed towards power users. Now if you are an average user than maybe the S7/Edge is perfect for you.
The question here is what if anything can they do to the next V series phone to improve upon things? If they half ass it like HTC did with the M9, releasing a followup just to do it......it will fail. I do hope they take it slow, and don't rush out V phones every year just because....the series needs to present itself to power users, with much more than just an upgraded SoC.
I honestly have no idea as of now what could be done to make the "V20" or whatever it will be, a true sincere sequel. Modular should be exclusive to the G series IMHO. Well see about that I guess.
People don't like change. That is their problem. And further more comparing oranges to grapes make no sense. V10 G5 Note 5. No no no. There is nothing wrong with the G5. But I love my V10. The only issue i have is I'm used the vivid colors on Samsung's super Amoled screens. The V10 doesn't show like that. The color temp is too cool but I've learned to adapt. But speaking of the G5 they did go wrong with the 32gb. Unless the 64gb is only for the V series. Now as for Samsung's S7 ghat is a super sexy phone. But its samsung and all its bloat and that stupid home button on front. They get rid of that and ill go back to them .
---------- Post added at 08:45 AM ---------- Previous post was at 08:41 AM ----------
I think all that needs to be done is maybe dual speakers even if they stay on bottom. And address the screen color temp I assume they cant or wont switch to super amoled.
Everyone has their own opinion, personally I think LG went the wrong direction at nearly every possible turn... The g5 is a step backwards. It's a smaller screen, yet the overall size and weight didn't. Who the hell makes a flagship phone that doesn't come with flagship features unless you buy them separately? Plus to my knowledge they still haven't even announced a release date... The g5 and s7 had their previews the same day, and people already have the Galaxies in hand... Another thing, LG users have come to love the control buttons on the back, which is gone now. I guess will see how the next in the Vseries goes, but I may be going back to the note 6. I love my V10, and I'll be here till the note comes along...
Generic condescending signature line
First I was really excited about all rumors going on. Which were all true reaching the introduction date.....
But then came the culprit....
-NO Hifi DAC for US and European countries!!
-NO wireless charging for European countries!!
Big reasons for me to not buy the G6 anymore... Guess I will get my hope in the HTC 11... Which I think again have decent audio quality.
The LG V20 were also not available im my country.
Why does LG have to make different versions for countries....??
Charging everywhere the same premium price. With the knowledge it doesn't have the premium features like wireless charging and Quad DAC.
Sorry LG you are not robbing money from my wallet.
I needed wireless charging which is why I didn't get the v10, G5, and v20.
But the gates of heaven opened up and now we have the glorious G6 in all its splendor.
#1 Wireless Charging
#2 All glass
#3 Water proof. (Dropped a few phones in the toilet) lol
#4 Fingerprint reader
#5 Corner to corner display.
#6 Dual 13mp cameras.
7# Unlockable with T-Mobile
8# Should I continue? WOW
Sent from my LG-V521 using Tapatalk
Hate the glass back...WHY??? Already watched a hands on with the G6 and it had scratches on the back! GG5 is more shatter proof but will scratch if you breath on it! Only 32 GB in the USA??? WHY????? I think LG has made a major mistake again! Moving on.
Easy skipping again. LG really makes it easy to choose the Galaxy every single time so far.
Sent from my SM-G935P using Tapatalk
Damn, I had hoped for the G6 to be my next phone for some time... Alas, it should not be
Why in all heavens is wireless charging not available in the EU ?
Nope will be passing here in the US
Sent from my unknown using XDA-Developers Legacy app
I love the look of it and small footprint given the screen size but...
Given LGs trend with locking bootloaders it kills it for me. Now if i can nab a version unlocked id consider it.
Also the pricing needs to reflect the fact that is running a 2016 SoC which will soon be outdated once the snapdragon 835 drops. If they try and charge a premium for it I wouldn't bother with it.
I think LG goofed putting the 821 in it, it cant compete with the S8 once it drops. If there was a longer time between the G6 launch and the S8 launch that would make sense but not with barely 2mos apart.
Sent from my Note 7, S7 Edge or S6
s3axel said:
Why in all heavens is wireless charging not available in the EU ?
Click to expand...
Click to collapse
Probably some exclusive agreement to US Carriers.
Sent from my LG-H811 using Tapatalk
Is there any word on when the next Pixel would come out? I currently have the G3 and I'm pretty happy with it, so unless there's a huge reason to switch I'll probably just wait for the next Pixel
When I first read about this phone it sounded like a dream... Too good to be true, and it was
Phone arena source on no HIFI DAC for EU/US
LG claimed that this move was necessary due to the local consumers love for higher quality audio. Again, this data is coming from a research LG made on its own.
Click to expand...
Click to collapse
What a massive let down for audiophiles. I have no idea how they conducted this research. Hopefully they conduct some REAL research on why this phone won't sell as well as the V20.
Without an IR blaster or removable battery, I think I'll stick to my V20. Really hoping the V30 doesn't follow the G6's example.
If the price is right, and Australia gets the good version, I don't see anything wrong with it at all.
Glad I live in Asia, and will get the 64GB/DAC model...I dont care too much for Wireless charging, I gave up on it after I replaced my G3 with v10.
No IR, no removable battery, no wireless charge, no enhanced audio.
No G6.
I from UK and I am very disappointed with LG's choice of not to put wireless charging capabilities and DAC, I already invested lot money in wireless charging plates, LG played other cards right from it's deck but not all of them, I will wait for full review from GSMARENA and other and also check what Oneplus and Mi and P10 offering
I just shattered my G2 screen today after nearly four years of ownership.
The Gods have spoken.
Tempted to get one when it comes out... really like the design. One thing I'm unclear about is the front glass... are the corners 2.5D? If they are, then forget it. Can't stand this stupid 2.5D trend and what they do to screen protectors (and yes, I must have one... also can't stand scratches).
Just a quick question : what do i loose if, as an european user (France), i buy it on the Asian market (Australia maybe ?) ? Warranty problems ? Radio not compatible with european standards ?
Aonex16 said:
Tempted to get one when it comes out... really like the design. One thing I'm unclear about is the front glass... are the corners 2.5D? If they are, then forget it. Can't stand this stupid 2.5D trend and what they do to screen protectors (and yes, I must have one... also can't stand scratches).
Click to expand...
Click to collapse
No it doesn't have 2.5D Glass
VERY likely I'll pick this up on launch day for VZW. Had my G4 for two years - longer than any other phone I've owned - but it's time to move up.
I just got a v30 I bought on eBay for $335, but there is a blue tint to the display whenever I look at it from even a slight angle. Should I attempt to exchange it for a better one, or are they all like this?
hotweels258 said:
I just got a v30 I bought on eBay for $335, but there is a blue tint to the display whenever I look at it from even a slight angle. Should I attempt to exchange it for a better one, or are they all like this?
Click to expand...
Click to collapse
The side blue tint is normal on the LG V30. I don't look at my phones from the side. Consider it's security feature. People trying to side glance your messages won't be able to.
I bought two in the past two weeks with no problems whatsoever.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
The side blue tint is normal on the LG V30. I don't look at my phones from the side.
I bought two in the past two weeks with no problems whatsoever.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
it's not just a side tint for me, it happens when i look at it from any angle larger than 20 degrees. Which is pretty noticeable for me as I often hold it like that one handed.
hotweels258 said:
it's not just a side tint for me, it happens when i look at it from any angle larger than 20 degrees. Which is pretty noticeable for me as I often hold it like that one handed.
Click to expand...
Click to collapse
Go to a carrier store and see if theirs is any worse or better. Take yours for comparison.
Sent via open market LG US998 V30/V30+
Looks like mine is slightly more blue, but I think I will get used to it.
Hi guys,
My screen cracked yesterday and I went to a repair shop to get the screen replaced. I have the phone now and the screen looks OK and I can't really see any issues with it. But I read everywhere on how common it is that the replacement screen is not an original one, that it is a copy or something like that. I asked the repair shop if the screen was original and they said yes, but I thought, why would they say no?
How can I really check that the screen is a OEM, without me having to take the screen apart again. Is there some kind of software on Android or PC that can detect and read what kind of display it is, or how should I do?
I downloaded CPU-Z and other similar apps that gives you all kind of device information and in there they all say that it is a original display with the same specs as it should be. But i'm thinking that that information probably is just hardcoded information, and it doesn't really communicate with the display in realtime, if you understand what I mean.
Anyhow, how do you suggest that I confirm this? The price was not too cheap or so, the screen+repair cost me $260.
Thank you!
arreffss said:
Hi guys,
My screen cracked yesterday and I went to a repair shop to get the screen replaced. I have the phone now and the screen looks OK and I can't really see any issues with it. But I read everywhere on how common it is that the replacement screen is not an original one, that it is a copy or something like that. I asked the repair shop if the screen was original and they said yes, but I thought, why would they say no?
How can I really check that the screen is a OEM, without me having to take the screen apart again. Is there some kind of software on Android or PC that can detect and read what kind of display it is, or how should I do?
I downloaded CPU-Z and other similar apps that gives you all kind of device information and in there they all say that it is a original display with the same specs as it should be. But i'm thinking that that information probably is just hardcoded information, and it doesn't really communicate with the display in realtime, if you understand what I mean.
Anyhow, how do you suggest that I confirm this? The price was not too cheap or so, the screen+repair cost me $260.
Thank you!
Click to expand...
Click to collapse
What other OLED displays for this exact same dimensions would there be?
Are you afraid it's an LCD display or something?
You are right that apps tell you what the display SHOULD be, based on the model number.
But if it's an OLED display, I don't see how it's not an LG V30. Some other manufacturer would have to be making OLED displays in the first place, and then cutting them to to fit the V30. I guess they could do that, but seems strange.
ChazzMatt said:
What other OLED displays for this exact same dimensions would there be?
Are you afraid it's an LCD display or something?
Click to expand...
Click to collapse
Yes, I'm sure that the new screen is built for V30, but maybe it is a lower quality screen. That's my main concern.
arreffss said:
Yes, I'm sure that the new screen is built for V30, but maybe it is a lower quality screen. That's my main concern.
Click to expand...
Click to collapse
You're ignoring my question. Who would manufacture such an OLED display that would exactly for the LG v30?
As long as you're sure it's not some crappy off brand LCD display, it almost has to be original LG OELD display. Or do you not understand?
Do you think they put in a Samsung OLED display?
Sent via open market LG US998 V30/V30+
I did encounter a fake xiaomi mi2 replacement display, but it was an lcd one (and the problem was the cheap plastic cover instead of glass). With oled - not so likely.
ChazzMatt said:
You're ignoring my question. Who would manufacture such an OLED display that would exactly for the LG v30?
As long as you're sure it's not some crappy off brand LCD display, it almost has to be original LG OELD display. Or do you not understand?
Do you think they put in a Samsung OLED display?
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Sorry, did not see your edit. No I understand that. Maybe a dumb question, but how do I know that it isn't a LCD display? Would I have noticed it right away?
I tried some UHD videos on youtube to see how the black level is and it was really great. Why I ask, is that I called a certified official LG repair shop and explained this to them as well. And he said that even if the screen looks OK it could still be a fake one.
That's where I got confused and wasn't really sure about this. Maybe he just wanted me to buy it from them instead, not sure.
arreffss said:
Sorry, did not see your edit. No I understand that. Maybe a dumb question, but how do I know that it isn't a LCD display? Would I have noticed it right away?
I tried some UHD videos on youtube to see how the black level is and it was really great. Why I ask, is that I called a certified official LG repair shop and explained this to them as well. And he said that even if the screen looks OK it could still be a fake one.
That's where I got confused and wasn't really sure about this. Maybe he just wanted me to buy it from them instead, not sure.
Click to expand...
Click to collapse
I think the LG shop was speaking in general, but his answer would apply to older LG phones that used LCD display. There are tons of LCD manufacturers who would supply off brand parts for LG phones.
There are not many OLED display manufacturers. LG and Samsung are the main ones.
Sent via open market LG US998 V30/V30+
Hi all! I ordered a phone from ebay and it's supposed to arrive soon. The phone is supposed to be new, but after looking around trying to buy from well known stores that don't have any in stock I'm kind of thinking its not actually new. My Droid Turbo is not doing so hot anymore so it was time for an upgrade. Anyway I'm wondering if there are any ways to tell if a phone is refurbished. I've tried the ##786# on my Turbo and it doesn't do anything (also tried the other variant) so I don't know if that would be a reliable method on the V30+.
I'm sorry to report this, but I don't think you can easily know that. You could take it apart to check for different glue type or an off-brand battery might reveal repairs. Maybe scratch the screen with materials of known hardness to check if it's the correct Gorilla glass hardness. There might be ways to tell if the software/model was changed but I'm new to the LG way of doing things and can't help you with that yet.
I hope I was of help to you.
Hyperbomb64 said:
Hi all! I ordered a phone from ebay and it's supposed to arrive soon. The phone is supposed to be new, but after looking around trying to buy from well known stores that don't have any in stock I'm kind of thinking its not actually new. My Droid Turbo is not doing so hot anymore so it was time for an upgrade. Anyway I'm wondering if there are any ways to tell if a phone is refurbished. I've tried the ##786# on my Turbo and it doesn't do anything (also tried the other variant) so I don't know if that would be a reliable method on the V30+.
Click to expand...
Click to collapse
This phone is a great successor to the "Droid Turbo" (the best known of the Moto Quarks). I looked for a year, started this extensive thread in 2017 comparing all the phones available, and narrowed it to the V30.
LG V30/V30+
* 1440P OLED (537 ppi)
* Qi wireless charging
* 3.5mm headset jack
* Quad DAC
* DTS 3D stereo (now on US998, but coming to others)
* IP68 dust/water resistance
* rear camera OIS on normal lens - plus 120 degree wide angle lens
superfast fingerprint sensor
* 64GB (V30) or 128GB (V30+) internal storage
* microSD port for additional storage
* bootloader unlock and root
* no notch
However, you are right that now several sellers on eBay are claiming new in box -- unopened -- but are really refurbished. I ordered V30+ to have another backup -- and instead was sent 64GB V30 in V30+ box, and had a 64GB microSD sim card already inserted . That's' NOT a new V30+ phone. That's a scam attempt to claim "hey there's 128GB storage!". Yeah, the box said V30+, but inside was just V30. So, obviously "refurbished." I got a refund.
scutterflux said:
I'm sorry to report this, but I don't think you can easily know that. You could take it apart to check for different glue type or an off-brand battery might reveal repairs. Maybe scratch the screen with materials of known hardness to check if it's the correct Gorilla glass hardness. There might be ways to tell if the software/model was changed but I'm new to the LG way of doing things and can't help you with that yet.
I hope I was of help to you.
Click to expand...
Click to collapse
No problem. I probably won't go as far as taking it apart. I'll just check the IMEI and such and see if I can get any clues. Under heavy use for a few days I should know if its good or not.
ChazzMatt said:
This phone is a great successor to the "Droid Turbo" (the best known of the Moto Quarks). I looked for a year, started this extensive thread in 2017 comparing all the phones available, and narrowed it to the V30.
LG V30/V30+
1440P OLED (537 ppi)
Qi wireless charging
3.5mm headset jack
Quad DAC
DTS 3D stereo (now on US998, but coming to others)
IP68 dust/water resistance
rear camera OIS on normal lens - plus 120 degree wide angle lens
superfast fingerprint sensor
64GB (V30) or 128GB (V30+) internal storage
microSD port for additional storage
bootloader unlock and root
no notch
However, you are right that now several sellers on eBay are claiming new in box -- unopened -- but are really refurbished. I ordered V30+ to have another backup -- and instead was sent 64GB V30 in V30+ box, and had a 64GB microSD sim card already inserted . That's' NOT a new V30+ phone. That's a scam attempt to claim "hey there's 128GB storage!". Yeah, the box said V30+, but inside was just V30. So, obviously "refurbished." I got a refund.
Click to expand...
Click to collapse
Yeah I decided on this phone because of your thread in the Turbo forum. I went to see if anyone had any good tips to fix a broken power button and saw the comment you made about the 2019 basically being the end for the Turbo unless I keep running stock marshmallow. So hopefully this phone isn't a pile of junk so I can have something reliable. I guess I'll know in a few hours lol.
Hyperbomb64 said:
No problem. I probably won't go as far as taking it apart. I'll just check the IMEI and such and see if I can get any clues. Under heavy use for a few days I should know if its good or not.
Yeah I decided on this phone because of your thread in the Turbo forum. I went to see if anyone had any good tips to fix a broken power button and saw the comment you made about the 2019 basically being the end for the Turbo unless I keep running stock marshmallow. So hopefully this phone isn't a pile of junk so I can have something reliable. I guess I'll know in a few hours lol.
Click to expand...
Click to collapse
Also XDA app truncated my bulleted points in the app view. Just now, I had to go remove the list function and just have asterisks.
So got the phone and so far its come with a screen protector installed and the serial number on the sticker in the back doesn't match whats in the phone. Imei is only off by one number and the phone works on my network. So doesn't appear to be new but it looks like everything is in working order.
The back isn't completely flush with the phone so I'm not sure if it's been opened or if its supposed to be like that.
Hyperbomb64 said:
So got the phone and so far its come with a screen protector installed and the serial number on the sticker in the back doesn't match whats in the phone. Imei is only off by one number and the phone works on my network. So doesn't appear to be new but it looks like everything is in working order.
The back isn't completely flush with the phone so I'm not sure if it's been opened or if its supposed to be like that.
Click to expand...
Click to collapse
Return it if you don't feel comfortable with it.
If IMEI one number off, you mean one place has one more or one less number listed on box from firmware view (12 digits one place, 13 digits another)? That's normal. Don't ask me why.
Reality is, many "new" phones in ebay are openbox or refurb/used/like new. From my experience, if you can get a good deal, then getting an open box isnt a big deal. They are basically almost new lol.
But to answer your question, look for evidence of wear such as pocket gunk, screen burn in, stock software/patch level etc.
I would, at least, complain about the phone NOT being brand new. They should offer a discount because they lied. Either way, you also have a case to return the device as it's not as advertised. I'd say get the discount at least... they owe you that much, at least. (I don't know how to do this, but I'd lead with just saying that the device isn't new, and letting them make an offer... others may have better advice.)
schwinn8 said:
I would, at least, complain about the phone NOT being brand new. They should offer a discount because they lied. Either way, you also have a case to return the device as it's not as advertised. I'd say get the discount at least... they owe you that much, at least. (I don't know how to do this, but I'd lead with just saying that the device isn't new, and letting them make an offer... others may have better advice.)
Click to expand...
Click to collapse
When I complained, they offered me $45 discount to shut up. I gave them bad review and opened case with eBay. I told them I wanted full refund, but could have taken the $45 and kept the phone.
They gave me full refund, free shipping back and then offered me another $25 to change my review to positive.
ChazzMatt said:
When I complained, they offered me $45 discount to shut up. I gave them bad review and opened case with eBay. I told them I wanted full refund, but could have taken the $45 and kept the phone.
They gave me full refund, free shipping back and then offered me another $25 to change my review to positive.
Click to expand...
Click to collapse
You didn't accept that $25, right??
I ended up just sending the phone back. It was clearly refurbished and had no warranty so if it crapped out on me I would've been out of luck. Ended up just buying the LS998 from B&H. More expensive, but at least I know it'll be what I paid for.
Hyperbomb64 said:
I ended up just sending the phone back. It was clearly refurbished and had no warranty so if it crapped out on me I would've been out of luck. Ended up just buying the LS998 from B&H. More expensive, but at least I know it'll be what I paid for.
Click to expand...
Click to collapse
Should have checked Swappa!
IshsXda said:
Reality is, many "new" phones in ebay are openbox or refurb/used/like new. From my experience, if you can get a good deal, then getting an open box isnt a big deal. They are basically almost new lol.
But to answer your question, look for evidence of wear such as pocket gunk, screen burn in, stock software/patch level etc.
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Oh god, you couldn't be more than right. After receiving my "brand new" open box V30 from eBay, I found several tiny scratches on one of the corners of the chassis. I took a picture of it and sent it to the seller, and they offered me either to keep the phone with partial refund of $50, or send the phone back for a full refund. Of course I didn't mind it, so I kept it and got $50 back. I regret not bargaining with them though, should've said something like $75 or even $100 instead. Who knows, maybe they'll go with it.
What I'm concerned about the most is whether or not the phone was refurbished or not. If it was, then it would lose its IP water rating.
---------- Post added at 01:30 AM ---------- Previous post was at 01:24 AM ----------
schwinn8 said:
I would, at least, complain about the phone NOT being brand new. They should offer a discount because they lied. Either way, you also have a case to return the device as it's not as advertised. I'd say get the discount at least... they owe you that much, at least. (I don't know how to do this, but I'd lead with just saying that the device isn't new, and letting them make an offer... others may have better advice.)
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EXACTLY! When I messaged the seller about those scratches, they told me that there wasn't any scratches when they shipped it to me and tried to imply that it got scratched during shipping. They were obviously lying as the box that it shipped with came intact. I don't like the fact that they were lying, however their newest ads for the V30 now says "may or may not contain small scratches", so I guess they admitted it.