Used to be a Xiaomi fan, bought Mi 9t pro on 19 January and ghost touch problem started somewhere around 10 February, not even a month had passed! And I bought it from a third party seller so they won't cover any warranty. Now if I want to fix it the only solution is screen replacement. And everyone knows how costly is that.
If you think my case is not common or I shouldn't buy from a third party seller just search "ghost touch" on r/Xiaomi reddit or google it and you you will see almost every model had this problem. Redmi note 5, note 7, note 8, mi 9se, k20/pro, mi 9t/pro. There are countless cases, some got it fixd by sending it to warranty and some replaced screen on their own money.
So it's not just one device model problem.
And they don't have any international warranty policy, I have to go to the seller to claim warranty (if they have any). And if the seller denies it you are on your own. Good luck finding a replacement part on AliExpress and get shipped to your country on this Coronavirus situation.
Xiaomi should start making quality device or they will lose their loyal customers like me. I have own 3 Xiaomi phones over 5 years period two of those were defected. It's my last Xiaomi.
What are you trying to achieve by ranting here?
hoopsnake said:
What are you trying to achieve by ranting here?
Click to expand...
Click to collapse
I needed to blow some steam of. I know nothing gonna happen by this. BTW you're a curious person.
Guide petition
Could someone make a guide with screenshots to do this? It is a little confusing
Related
Hello Everyone,
I want to share my expericence with Google Nexus 6P phone which I bought from Amazon on April 11, 2016. Unfortunate for me and fortunate for Huwaei that the device's warranty expired on July 1, 2017 (only 15 days ago). I have installed an Andriod update on July 10, 2017 and two days after my device went down and not booting up which is commonly known as bootloop issue. Even the same thing happened in recovery mode. First thing I did is contacting Huwaei support line (16th July) and asked them to help me fix this issue. In response, they created a ticket (gave me that ticket #) and assured that I will informed once two companies together will find a solution they will let me know (don't know when). They addmitted that it is not customer's fault at all but then iterated their warrenty policy said that device cannot be replaced. 5-10 times I heard the same thing from support person on the call.
After this conversation, I dropped an email to their support group showing how much annoyed and betrayed I was feeling. Got the same response on the email and you won't believe they suggest me to contact a third party technician to fix this. This is a problem with OS, how can any repair shop person can fix such an issue which Google and Huwaei are not able fix working together.
After such an awesome response from Huawei customer service, I tried google support as they are the one pushing updates to our devices. Google said that they would have replaced this device if I have bought this from a Google Store (even if its out of warranty). They mentioned that Huwaei should be able to do the same and warranty period should not matter for issues which is not customers fault infact customer is completely unaware of this.
I again called Huawei support and asked the support to escalate the case and share my situation with their senior management and help to fix my current device or get me a new one. I may be getting the same answer in next couple of days and I still have some hope. Let see what comes out.
#NexusBootloop #Nexus6PSucks #HuaweiSucks #AndriodUpdatesSucks #HuaweiWarrantySucks
I purchased Dec 1 2016 and just got my rma a couple days ago. Barely said anything. Sent in a few pictures with a short summary of my problem..
Don't be a ****, it'll get you nowhere.
Boss your device is still in warranty period but mine is not. You miss my point bro..
I am happy that they fixed the problem for you.
Andrewbud said:
I purchased Dec 1 2016 and just got my rma a couple days ago. Barely said anything. Sent in a few pictures with a short summary of my problem..
Don't be a ****, it'll get you nowhere.
Click to expand...
Click to collapse
patidarmonu said:
Boss your device is still in warranty period but mine is not. You miss my point bro..
I am happy that they fixed the problem for you.
Click to expand...
Click to collapse
Dec 1 2015. Sorry forgot what year it is.
same runaround as you...
patidarmonu said:
Hello Everyone,
I want to share my expericence with Google Nexus 6P phone which I bought from Amazon on April 11, 2016. Unfortunate for me and fortunate for Huwaei that the device's warranty expired on July 1, 2017 (only 15 days ago). I have installed an Andriod update on July 10, 2017 and two days after my device went down and not booting up which is commonly known as bootloop issue. Even the same thing happened in recovery mode. First thing I did is contacting Huwaei support line (16th July) and asked them to help me fix this issue. In response, they created a ticket (gave me that ticket #) and assured that I will informed once two companies together will find a solution they will let me know (don't know when). They addmitted that it is not customer's fault at all but then iterated their warrenty policy said that device cannot be replaced. 5-10 times I heard the same thing from support person on the call.
After this conversation, I dropped an email to their support group showing how much annoyed and betrayed I was feeling. Got the same response on the email and you won't believe they suggest me to contact a third party technician to fix this. This is a problem with OS, how can any repair shop person can fix such an issue which Google and Huwaei are not able fix working together.
After such an awesome response from Huawei customer service, I tried google support as they are the one pushing updates to our devices. Google said that they would have replaced this device if I have bought this from a Google Store (even if its out of warranty). They mentioned that Huwaei should be able to do the same and warranty period should not matter for issues which is not customers fault infact customer is completely unaware of this.
I again called Huawei support and asked the support to escalate the case and share my situation with their senior management and help to fix my current device or get me a new one. I may be getting the same answer in next couple of days and I still have some hope. Let see what comes out.
#NexusBootloop #Nexus6PSucks #HuaweiSucks #AndriodUpdatesSucks #HuaweiWarrantySucks
Click to expand...
Click to collapse
I got the EXACT runaround as you from both google and Huawei. the only problem is that I did purchased through the google store and they were going to issue a replacement but went they realized I'm not from the US they sent me back to Huawei... stuck with an expensive paper weight!
Any updates - did they replace your phone?
patidarmonu said:
Hello Everyone,
I want to share my expericence with Google Nexus 6P phone which I bought from Amazon on April 11, 2016. Unfortunate for me and fortunate for Huwaei that the device's warranty expired on July 1, 2017 (only 15 days ago). I have installed an Andriod update on July 10, 2017 and two days after my device went down and not booting up which is commonly known as bootloop issue. Even the same thing happened in recovery mode. First thing I did is contacting Huwaei support line (16th July) and asked them to help me fix this issue. In response, they created a ticket (gave me that ticket #) and assured that I will informed once two companies together will find a solution they will let me know (don't know when). They addmitted that it is not customer's fault at all but then iterated their warrenty policy said that device cannot be replaced. 5-10 times I heard the same thing from support person on the call.
After this conversation, I dropped an email to their support group showing how much annoyed and betrayed I was feeling. Got the same response on the email and you won't believe they suggest me to contact a third party technician to fix this. This is a problem with OS, how can any repair shop person can fix such an issue which Google and Huwaei are not able fix working together.
After such an awesome response from Huawei customer service, I tried google support as they are the one pushing updates to our devices. Google said that they would have replaced this device if I have bought this from a Google Store (even if its out of warranty). They mentioned that Huwaei should be able to do the same and warranty period should not matter for issues which is not customers fault infact customer is completely unaware of this.
I again called Huawei support and asked the support to escalate the case and share my situation with their senior management and help to fix my current device or get me a new one. I may be getting the same answer in next couple of days and I still have some hope. Let see what comes out.
#NexusBootloop #Nexus6PSucks #HuaweiSucks #AndriodUpdatesSucks #HuaweiWarrantySucks
Click to expand...
Click to collapse
Hello - just curious if they replaced your phone yet?
Why you guys don't try this
https://forum.xda-developers.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279
darkriff said:
Why you guys don't try this
https://forum.xda-developers.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279
Click to expand...
Click to collapse
I've been trying but my bootloader is locked and I've tired heating it so that if boots at least once I can turn on Developer options and eventually the OEM unlock settings but I can't, so I'm stuck with the bootloop. Someone suggested calling the credit card company to see if they offer an automatic extended warranty on purchases and it looks like mine does (Discover Card in the US). Just called it in and I'll see if they'll replace, it since I'm past the 12 month warranty,
Repost- I put this on the Gen 1 forum not knowing there was a Gen 2 forum. Sorry if this is a repeat.
Has anyone else had problems with their 2nd Gen Moto 360? I bought my watch in March of 2016 and tomorrow (November 28, 2017) I will be receiving my 8th replacement (9th piece of HW). I have had the screen go black and never come back on, I have had the battery fail and the watch dies after half a day, I have had the screen fail and show distorted images and my final failure was the metal watch band would not lock after I had it for 7 days (my fastest return to date). I am not rough on my watches, in fact most of them don't have a single scratch on them when I send them back. My concern is that I am past the 1 year since purchase, and I get a 90 day warranty with each new piece of HW. I am worried that this next watch will fail on day 91 and I'll be stuck with dead HW. I also don't want to have to call Moto support and waste 30+ minutes explaining the problem. I have tried to get Motorola to take the watch back but they won't. For the last several months every time I have called tech support (when the watch has broken) I have asked if I can return the watch to them and they send me a different watch each time. I love the watch but hate the reliability. Does anyone know who I can contact at Motorola to get a this resolved?
I am open to suggestions.
My 42mm watch stopped responding 2 months ago, roughly when it went out of warranty. So, in my case the quality of this device is really ****ty. Especially that it seems to be a battery issue, but there is no way to easily replace the battery.
Unleashed by my rooted OP3T in 8.0
RASTAVIPER said:
My 42mm watch stopped responding 2 months ago, roughly when it went out of warranty. So, in my case the quality of this device is really ****ty. Especially that it seems to be a battery issue, but there is no way to easily replace the battery.
Unleashed by my rooted OP3T in 8.0
Click to expand...
Click to collapse
I had that happen once. I called the Moto (US) support line and was rejected. I then went online to every Moto support center in the world and explained what had happened. In my case I think the screen went black (again). By pinging every place out there I finally found one center that was willing to replace my watch. I think part of this was that I had had the watch fail so many times already, I was on hardware number 5 at that time. Ever since then I have not had a watch last through the warranty of 90 days. I am now on Hardware number 9. I know this thing will break again, will it break on day 91, I don't know. I now keep a reminder in my calendar to warn me when I get close to 90 days. I've never come close to the 90 days since then.
My advise is to contact every place out there. Make some noise. There has to be someone at Moto that doesn't want their name attached to negative reviews who will listen. That is what I intend to do in the hopes that Moto will take my watch back.
Good luck.
JohnFaucher001 said:
I had that happen once. I called the Moto (US) support line and was rejected. I then went online to every Moto support center in the world and explained what had happened. In my case I think the screen went black (again). By pinging every place out there I finally found one center that was willing to replace my watch. I think part of this was that I had had the watch fail so many times already, I was on hardware number 5 at that time. Ever since then I have not had a watch last through the warranty of 90 days. I am now on Hardware number 9. I know this thing will break again, will it break on day 91, I don't know. I now keep a reminder in my calendar to warn me when I get close to 90 days. I've never come close to the 90 days since then.
My advise is to contact every place out there. Make some noise. There has to be someone at Moto that doesn't want their name attached to negative reviews who will listen. That is what I intend to do in the hopes that Moto will take my watch back.
Good luck.
Click to expand...
Click to collapse
Thanks for your advice but expect UK (original country of order) and Greece (my country), how can I contact other countries?
They will redirect me to UK directly.
And UK made it clear since my first contact to them that they cannot help, since I live in another country.
Unleashed by my rooted OP3T in 8.0
RASTAVIPER said:
Thanks for your advice but expect UK (original country of order) and Greece (my country), how can I contact other countries?
They will redirect me to UK directly.
And UK made it clear since my first contact to them that they cannot help, since I live in another country.
Unleashed by my rooted OP3T in 8.0
Click to expand...
Click to collapse
I Googled Motorola service centers then sent an email to all of the places I found. One of them was able to go into their system and override the out of warranty notice and supply a new watch for me.
JohnFaucher001 said:
I Googled Motorola service centers then sent an email to all of the places I found. One of them was able to go into their system and override the out of warranty notice and supply a new watch for me.
Click to expand...
Click to collapse
Do u mean from different countries or from the same country?
Unleashed by my rooted OP3T in 8.0
Got in contact with the UK support and they asked me to send back the watch to them for check.
The thing is that for some reason, I can't send it right away to them.
Is required to send it to someone in UK and this person to send it to them. Bit of hassle, if you ask me.
Unleashed by my rooted OP3T in 8.0
Well at least they are doing something. I bet if you explain the situation they will find a way to help. If I was in the UK I would offer to help.
My watch just broke again. The screen went black and is not recoverable. I'm going to send it back again. I've had this latest one for about a month. This will be my 10th watch.
Finally a happy end to my story!
After all these months of waiting, Motorola/Lenovo UK decided and repaired my watch, without even a receipt!!
They replaced the motherboard and sent it back!
Super excited! [emoji16][emoji16]
Sent from my ONEPLUS A3003 using Tapatalk
I broke my kenzo's screen a few days ago. The service centre will take around ₹3500 while local repair shops will do it in ₹1500.
I can't spend 3000 on a two year old phone. Has anyone gotten a local screen replacement in India?
Any big cons or problems?
Thanks a lot.
Sent from my Redmi Note 3 using Tapatalk
1emrys1 said:
I broke my kenzo's screen a few days ago. The service centre will take around ₹3500 while local repair shops will do it in ₹1500.
I can't spend 3000 on a two year old phone. Has anyone gotten a local screen replacement in India?
Any big cons or problems?
Thanks a lot.
Sent from my Redmi Note 3 using Tapatalk
Click to expand...
Click to collapse
Only issue you might face is with the custom roms, touch will have issues but I read few users said custom kernel fixed it. Check comments of kernel thread before going to get local screen replacement.
Here at my location the local screen replacement cost is 1200rs. Got the screen replaced for Redmi Note 4 and never had any issues.
Also, it's totally not worth to get it replaced officially for 3000 cause you can easily get a used one in great condition for 4000-5000 on olx.
I'd say get it done locally and don't go for the official screen. Yes, people are ready to pay ₹3000 for a 16GB Redmi Note 3 on olx, the same amount for a new screen.
Fix the phone and sell it off, as it won't be the same as before.
I am ready to buy the broken phone if you are interested.
..
Daruwalla said:
Only issue you might face is with the custom roms, touch will have issues but I read few users said custom kernel fixed it. Check comments of kernel thread before going to get local screen replacement.
Here at my location the local screen replacement cost is 1200rs. Got the screen replaced for Redmi Note 4 and never had any issues.
Also, it's totally not worth to get it replaced officially for 3000 cause you can easily get a used one in great condition for 4000-5000 on olx.
Click to expand...
Click to collapse
Evander_F said:
I'd say get it done locally and don't go for the official screen. Yes, people are ready to pay ₹3000 for a 16GB Redmi Note 3 on olx, the same amount for a new screen.
Fix the phone and sell it off, as it won't be the same as before.
Click to expand...
Click to collapse
Thank you.
Sent from my Redmi Note 3 using Tapatalk
Hey guys and girls.
Does anyone have experience with Funkyhuawei with a phone that Huawei didn't give the bootloader unlock code to?
Preferably a Mate 20 Pro of course.
I'm thinking about giving it a try but I would obviously have no TWRP and no Magisk.
User422 said:
Hey guys and girls.
Does anyone have experience with Funkyhuawei with a phone that Huawei didn't give the bootloader unlock code to?
Preferably a Mate 20 Pro of course.
I'm thinking about giving it a try but I would obviously have no TWRP and no Magisk.
Click to expand...
Click to collapse
I got my phone from funkyhuawei, 8gb 256 gig model. They say they cant provide the boot loader unlock code as it is locked from Huawei. At this moment in time it is not possible to unlock it.
I used FunkyHuawei for updates for my P20 Pro with a locked bootloader since OTA updates never seemed to arrive and the service works well. Since they only have build 122 currently for the International Mate 20 Pro which I am already on I haven't tried it with the Mate 20 Pro yet.
Bootloader unlocking codes and rebranding aren't going to be offered for this phone and the rooted Mate 20 Pro phones they were selling apparently lose root the first time you update the OS so that was a complete waste of money.
I'm happy with the update part of their service but they don't respond to emails--ever. The best way to get FunkyHuawei updates is via Twitter.
I ordered an accessories bundle from them for the Mate 20 Pro but haven't received anything so far including anything to indicate that my order was ever received, processed or shipped (it's been a week) so the jury is still out on their store. The order was paid for with PayPal so I know they did get my money.
It seems like FunkyHuawei might be a one man operation.
I didn't know that they do sell physical products like a pre rooted device.
However, I did get a very minimalistic reply to my support request.
Since I don't know the service and the price of the root service for one phone is quite high, I don't want to risk spending money for nothing.
Recently my G6, purchased in September 2017, developed a hardware problem in the power button/fingerprint reader. It's in the second year of warranty through LG Promise. I still like the G6, and since they're now bargain priced at B&H, I decided to buy a new one before returning the old one, planning to warranty the old one and keep it as a spare.
Getting warranty service on the old one was fairly straightforward with a couple of small quirks. Regular LG support doesn't handle it. Instead they transferred me to another number where the person just answered Hello, but she was pretty efficient about taking my information and promised me I would be contacted by email with instructions. Those showed up a day or two later, and after providing them with photos of the defective phone (to prove it wasn't physically damaged) they sent me a prepaid mailing label and shipping instructions, with the promise that once the tracking showed the package en route, they'd send out a replacement. Which they did.
While waiting for that, I went to register my new phone with LG Promise, and that didn't go nearly as well. First I discovered that they're cutting off registrations as of purchase date 06/15/2019. It doesn't say anything on the website about that. Fortunately I had two receipts for the purchase (long story there), and the earlier one was dated just before that. But then the website told me the IMEI was not valid. I contacted them by email for help, and they said they didn't have the phone in their system and I should wait a few days for them to validate it. It's been five days and I'm still waiting for that.
In the meantime, the replacement phone arrived. They sent me a new-in-box unlocked G7. That's actually very nice of them, since it's an upgrade, but I can't root it (no bootloader unlock available from LG) so I really can't use it and am selling it. My wife and I always have the same phone, and I want to stay with the G6 a while longer rather than buy new phones for both of us.
So the experience with LG Promise, and LG phones in general, has been a mixed bag. They seem to have some serious internal communication problems. I had the same IMEI issue when I went to get a bootloader unlock for the new phone, and it took them a week to resolve that. (Regular LG support was no help in that regard; their people are completely unaware that the developer program even exists and told me that LG never provides bootloader unlock and developer.lge.com is a hacker site.) I like the phone itself but I'm not crazy about the support and will probably switch brands next time around.
QUOTE
their people are completely unaware that the developer program even exists and told me that LG never provides bootloader unlock and developer.lge.com is a hacker site.)
UNQUOTE
Till date, they still say the same thing. ROFL