Unable to send email - receiving is ok. - MDA, XDA, 1010 General

Anyone had a problem of unable to send email eventhough you can receive ok? This is driving me nuts! I read in the XDA II page under product info/known limitations that this is normal first time sending email. They claim to just ignore the error messages and re-click on the "send and receive" icon - it should work fine afterwards.. But it DID NOT worked fine I am still unable to send emails. Receiving is ok.
Anyone out there with any insights ?
mailbox incoming/outgoing setup is fine. sheesh..

How is your network carrier?

regardless of who you use for your email account, ensure that if you are using the O2 Mobile Web service that your Sendmail server is set to smtp.o2.co.uk

I'm not too technical but I think 1 of my mail accounts requires a different login to send mail which you cant setup on the XDAII. Maybe...

Related

New Gmail pop setting?

MAy i know have any new setting for gmail pop mail setting? Last time I set outgoing mail: pop.gmail.com
incoiming mail: smtp.gmail.com
It can process receive and send but now only can received but can't send? Why?
still using the same pop and smtp settings, and still working just fine through both WIFI and GPRS.
I use same setting but can't send and come out message:
The message cound not be sent. Check that you have network coverage and that your account information is correct. Then try sending again.
Any ideal to slove it???

NEED HELP sending emails through WIFI on my MDA

For some reason I can do everything through Wifi except send emails. I can successfully receive my emails, view them, download attachments, browse with internet explorer, and chat on all messenger programs! I have spoken to upper tier level support people at T-mobile and they confirmed my outgoing settings are correct. I use yahooo small business email server and outgoing is set to: smtp.bizmail.yahoo.com. Can anyone help me with this problem?
This is the error message I get: "messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then try to download messages again".
timing
Is this a problem that you have just encoutnered or a longer running one. I find that I sometimes get this message if my PC is off (killing the wifi network) or if my internet provider webmail server is down. It may ahve been a glitch that will sort itlsef.
Don't bother phoning and paying fpr Tmobile support - trust me - they don't know anything about the phone you have - stick with the forum!
Hi, I've had this problem from day 1, never been able to send emails
try this
you could try instead of outgoingserver smtp.bizmail
just type in this text smtp.mail.yahoo.com
and furthermore leave the boxes requires ssl connection and outgoing mail requires authentication OPEN.
hope this works for you as it works for me.
Thanks for the suggestion... Tried it, but still no success. Anybody else?
outlook
DO you use outlook elsewhere for this/these accounts and have you double checked that the settings are identical?
Can you send via GPRS?

2 outgoing mail servers ??

I have a 200MB Mobistar Mail&Surf contract (Belgium).
I use the following settings:
incoming mail server: in.telenet.be
outgoing mail server: smtp.mobistar.be
It works fine for gprs but when I am at home using my wifi and want to sent an email, I have to use the SMTP-server uit.telenet.be from my internet provider (telenet).
Does anyone know how to set up a second outgoing mail server ?
I know with the iPhone it's possible to add a second outgoing mail server..
You have to select the email account. Scroll down and select "SMTP". Then you see "Other SMTP Server". Select "Add Server". Then for the second Outgoing Mail Server you have to enter the Host Name.
If it's possible with iPhone... it must also be possible with my HD2
Or am I wrong
Any ideas?
I don't think that you can.
Unfortunately Windows Mobile seems to lack some pretty fundamental features when it comes to email including multiple SMTP servers and IMAP Idle.
One solution is to always use your GPRS/3G connection to send and receive email. Try changing the Network Connection from "The Internet" to the name of your Mobistar connection.
Look under the Advanced Server Settings where you set the outgoing mail server for that account.
EDIT:
I should also add that if you can use your home ISP's outgoing mail server from anywhere you could leave the Internet connection as it is and set-up your phone to authenticate when sending mail and then just leave the outgoing mail settings set up for your home ISP all the time.
Bart101 said:
If it's possible with iPhone... it must also be possible with my HD2
Or am I wrong
Click to expand...
Click to collapse
Yes, you're wrong. That's like saying that a badger should be able to do anything a mole can do. Hey - they're similar!
Same problem here
I have exactly this issue (but no badgers trying to be moles).
Vodafone only allow their smtp and my broadband provider only allows their smtp.
I am trying to see if my broadband company can set-up an exception to allow VF smtp through. Know some can do this.
Any othere ideas appreciated
DuoM said:
Unfortunately Windows Mobile seems to lack some pretty fundamental features when it comes to email including multiple SMTP servers and IMAP Idle.
Click to expand...
Click to collapse
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Can you change the outgoing port to 587? If so you may find your ISP hasn't blocked this port and your hosting has opened it too.
You may also use another outgoing server with authentication turned on,. you just need the username or password. Saying that some ISPs have a relay server like O2 for third party email accounts and it looks like this "relay.o2broadband.co.uk" and that doesnt require authentication.
Bart101 said:
I have a 200MB Mobistar Mail&Surf contract (Belgium).
I use the following settings:
incoming mail server: in.telenet.be
outgoing mail server: smtp.mobistar.be
It works fine for gprs but when I am at home using my wifi and want to sent an email, I have to use the SMTP-server uit.telenet.be from my internet provider (telenet).
Does anyone know how to set up a second outgoing mail server ?
Click to expand...
Click to collapse
having had the same problem the solution i found was to simply create an additional (NEW) account whch i named [email protected] in which i specified the smtp server i use at home.
if you connect via gprs you can send via one account. if you connect via wlan you can send mail usind the other account.
Spike15 said:
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Click to expand...
Click to collapse
Perhaps it hasn't occurred to you that we tend to use mobile phones in a different way from which we use desktop computers or even laptop computers.
For many, many smartphone owners, mobiles are with them all the time and often switch from 3G networks to Wi-Fi networks at home or at work.
Oh and if you use Outlook you will find that when you are going to send your email you can choose which account to send from giving you the option of setting up an account with a different SMTP server for sending if you want.
You could always buy a domain name with email hosting for not very much per year, they allow access to smtp servers from any network, and you get the benefit of lots of email addresses and such, decent anti virus and spam settings, etc, pretty cheap nowadays.
''2 outgoing mail servers" - im fairly sure only the iphone (and maybe specialist mail software) can do this, certainly nothing ive seen can have multiple smtp servers set.
samsamuel said:
You could always buy a domain name with email hosting for not very much per year, they allow access to smtp servers from any network, and you get the benefit of lots of email addresses and such, decent anti virus and spam settings, etc, pretty cheap nowadays.
Click to expand...
Click to collapse
I don't think the problem with this is so much the SMTP servers themselves not allowing access -- although, assuming the SMTP servers are properly-configured, that could be a problem as well -- but rather ISPs blocking port 25 outbound off of their network...kind of a mis-guided measure on their part, but most ISPs are doing it nowadays...so...
If you're going to buy mail hosting, you should really be buying hosted Exchange for your domain name. I've seen Exchange hosting solutions for as little as $12/mo. Then you can access your e-mail with Exchange Server ActiveSync, giving you push e-mail on your phone (rather than the crap polling paradigm that POP3 uses), in addition to allowing MAPI access on the desktop, and allowing you to use the beautiful OWA for checking your e-mail at random computers.
Hi!
In theory, I guess someone could use Mortscript to create an application that would reconfigure the SMTP servers and switch them whenever the application is called.
SUCCESS - Problem resolved!
I have investigated further and have a SOLUTION!!
My very helpful broadband supplier said that they do not block ports for other parties smtp, yet I thought mine was being blocked by them.
Incorrect - it was the mailbox supplier not accepting my request.
My web hosting company provides us with 2 levels of mailbox - standard and advanced. With advanced they offer "Roaming SMTP" which enables you to send mail using no matter what provider of interner access. They say that many providers limit you to the ISP's outgoing mail server to send email.
By using an advanced mailbox (with Roaming SMTP) and importantly using OUTGOING AUTHENTICATION, my mail goes over Wi-Fi and VF 3G!!!
SUCCESS!
I think the important thing is to try authentication with your standard mailbox supplier details. I was advised that if this does not work, the ISP/VF may be able to supply smtp user name and password for authentication through their network.
Hope that helps.
Second outgoing smtp server in Win Mb 6.5.2
I have been an O2 XDA customer in UK for 10 years but I'm a complete beginner on this xda-developers site. I can say that both MW v6.0 & v6.11allowed more than one e-mail account for a single e-mail address, just as in Outlook. But I never got the i-phone I had to do this and I sent it back. In WM 6.5 on HTC HD2 when setting up an e-mail account you can only use an incoming e-address once. This is a major defect when using Wi-Fi because ISPs are trying to stop spam by barring relay. So I do need multiple accounts set up from which to select. I am a bit daunted by the list of 60+ known ROM versions of Win Mb 6.5 listed here and don't know which solves which problems
So if anyone can tell me what to do or direct me to a ROM version here that overcomes this problem I will be very pleased. JHH
HTC HD2 e-mail setup.
Spike15 said:
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Click to expand...
Click to collapse
No I am sure that Outlook does allow more than one e-mail account for the same e-mail address. I have two for my O2 mail account. One has O2 servers set for both incoming and out going mail. The other has O2 in and smtp.orangehome.co.uk for sending over Wi-Fi where I have no O2 phone signal at Home. the problem is that this is possible on the earlier WM 6.0 & 6.11 phones not not in the implementation of WM 6.5.2 on the HD 2. any other ideas?
jamesholt12 said:
In WM 6.5 on HTC HD2 when setting up an e-mail account you can only use an incoming e-address once.
Click to expand...
Click to collapse
incorrect, you can set up multiple accounts using the same incoming email address, , you just have to NOT put the correct address at the start of the process, else the wizard jumps in and says it already exists.
In the same way that if you put a hotmail address it leaps in and takes over configuring the account.
Set the initial address to something wrong, [email protected] for instance, , configure all the rest of the settings, save it, then go back and edit the incoming address after.
I have two accounts that share incoming details but have different outgoing details.(One for wifi one for mobile)
Second outgoing smtp server in Win Mb 6.5.2
That is a most helpful solution to my problem. Thank you that kind person.
I do not think anyone in O2 or HTC knows this answer. I was in despair. Since a historical spat with O2 Orange Home blocks the URL of any message coming onto their severs from O2. They report at the time that 'Relay not allowed use SMTP AUTH' but that is not the reason why the outgoing e-mail on an O2 address fails. Needless to say O2 servers do not block Orange Home traffic.
James

Email not sending (Fixed)

So I have a bell atrix and I have tried to put my Shaw email on it and i'm 100% sure all the settings are correct yet I can not send emails. I can receive them fine. But when I go to send it says authentication error sending.
Settings are as followed:
Incoming is: pop.shaw.ca and the corresponding port.
Outgoing is: mail.1xbell.ca and the corresponding port with neither box checked.
I spent an hour at bell with a lady who was on the phone with tech support and they couldn't fix it.
PS: THIS HAS BEEN FIXED. LEFT THE USERNAME AND PW BLANK
Still need help
Bumping this.
E-mail
To help we need more information.
Please post your current e-mail settings (no passwords)
Hope this helps
MTWIZARD
Im using shaws pop settings for incoming which work. And bells outgoing which doesn't work.
Outgoing is mail.1xbell.ca
Port 25
neither box checked
Are you connected to Wi-Fi? I believe that if you're using Wi-Fi the bell settings won't work, because you should be using your ISP outgoing credentials.
What outgoing credentials did you try with Shaw?
SueDini said:
Are you connected to Wi-Fi? I believe that if you're using Wi-Fi the bell settings won't work, because you should be using your ISP outgoing credentials.
What outgoing credentials did you try with Shaw?
Click to expand...
Click to collapse
I tried all the shaw outgoing as well. I have wifi turned off and haven't used it once
I updated the OP.
I've heard of a few people having problems with sending shaw email if they're using a TELUS or Bell device, basically a non-shaw mobile device.
technically, mail.1xbell.ca should work, but you'll have to make sure you don't have the authentication option on the outgoing mail server turned on. (ie. don't use a user/name password).
What outgoing did you use for shaw shawmail.cg.shawcable.net ?
Shaw does not have a dedicated outgoing server. Have you tried setting outgoing server as smtphm.sympatico.ca ? Try and report back.
Please not by using the bell outgoing mail settings u will not be able to send email while connected to wifi. If u use Shaw in and out setting then while connected to wifi which uses shaw as the isp it will work then.
*edit
Port 587 if 25 doesn't work and try with and without authentication.
Sent from my MB860 using XDA App
I tried that server and it didn't work either.
I tried it without my username and pw and I tried it with as well.
To no avail.
Bell and shaw email
Called Bell known issue they are working with Motorola for a fix, I am pissed to as my Milestone and Samsung Galaxy i9000m all worked fine, so I see it as Motorola has altered the Adroid mail app for their liking and screwed it up.
third party apps work fine
I downloaded K9 and it works fine with the Atrix and Shaw, so until Motorola fixes the stock Android app, guess I have to use K9
third party apps work fine
I downloaded K9 and it works fine with the Atrix and Shaw, so until Motorola fixes the stock Android app, guess I have to use K9
firefight16 said:
I downloaded K9 and it works fine with the Atrix and Shaw, so until Motorola fixes the stock Android app, guess I have to use K9
Click to expand...
Click to collapse
Are you using shaws outgoing or bells?
Shaw does not support an outgoing, you have to use mail.1xbell.ca and it won't work I called Bell and there are aware of the problem. But K9 does work fine for sending, the stock app works for receiving just not sending.
This is a necro bump. I was wondering if anyone here got it working?
removing outgoing mail server user name and password worked for me. Need Bell tech support to remove from sympatico account as Bell uses a template to set up an account.
morp2
new Atrix, Bell upgrade to 2.2.2
Atrix vs Shaw - fixed
Woo Hoo!! I finally have my Atrix/Shaw thing figured out.
First I had to enable Mobile Access:
shaw.ca - Accessing Shaw email from your Android
1. Go to the "Webmail Beta site" and sign in with your Shaw email and password.
2. Select Preferences then the Mobile Access tab.
3. Select Enabled, enter your existing Shaw password and click Save. If your password does not meet the security requirements, you must change it before Mobile Access can be enabled.
Step three was what was killing me....
After that the Set-up was;
Incoming:
- pop.shaw.ca
- 110
- full email address
- password
-- Left both checks un-checked
Outgoing:
- mail.shaw.ca
- 587
- full email address
- password
-- Left both checks un-checked

[Q] Suddenly can't send e-mails

I have two accounts configured on my phone, one an IMAP Exchange server for Hotmail, the other a POP3 ATT account. Both were working fine. I just tried to send an e-mail from my phone and neither account can send e-mail although receiving is working fine. Nothing has changed on the phone recently. I looked in my Outbox for the IMAP account and noticed a couple of replies I sent last week were still sitting there never having been sent. When I click on Send Items all I get is a rotating arrow that never stops. If I send something from the POP3 account I get an error message saying Connection Error (ATT). Any clues?

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