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Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
Step83 said:
Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
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I have this problem as well. sometimes pressing the power key all that happens is the keys light up but no response on the screen, you may fin dif you leave it a few minutes it will start to work again. I'm not an expert in these things but it seems to be similar to if you have a faulty memory stick in a pc. I'm on my 5th replacement from HTC on just 6 moth of owning the phone. Its a complete nightmare and renders the phone completely useless. Send it to htc for repair. check any return handsets very carefully they send you as they sent me 3 handsets with the screens incorrectly fitted. Take date stamped pics of your handset also before sending so you can prove the condition of it before it was sent to them.
Step83 said:
Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
Click to expand...
Click to collapse
I am also suffering from this.
Hi, A bit of a Noob and I've broken it some how! I've changed a setting to do with owner info and the lock screen because when the screen locks I move the slider and it sticks in whichever direction and doesn't unlock phone. The button doesn't freeze at all though and occasionally I see "owner information" on the titlebar. The only way I can access home screen etc is by soft resetting, hitting start as soon as it appears and then flicking slider........ I did see a setting on here to display owner info on lock screen somewhere and I think this is what I've changed but I can't find it now. Please help...
This strang thing happend to me to today. For now i havent found the cause nor a sollution. For now I just pull the battery out and reboot it .. Then it works well for a few times but when i lay it to rest and try to unlock it... it wont work again.
wilwilwel said:
This strang thing happend to me to today. For now i havent found the cause nor a sollution. For now I just pull the battery out and reboot it .. Then it works well for a few times but when i lay it to rest and try to unlock it... it wont work again.
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Even after pulling battery mine is still the same. I'm sure it's my fault but I can't find the post on here which I read. I'm sure it was a tweak to show owner info on boot up and when flicking off screen lock and I thought, "lets see what that looks like" Wish I hadn't now! It looks like I'm going for a hard reset if I can't find a solution, unfortunately my next task was to put a backup package on it! D'oh!!!
It happened to me a week ago... It depends on the personal information flag. I solved in this way: 1 reset the phone so you can access the settings of the phone, 2 unset "show personal info on start" flag (or something like this) now it should work. Please if someone knows how to show the personal info avoiding this bug let us know....
ginelli67 said:
It happened to me a week ago... It depends on the personal information flag. I solved in this way: 1 reset the phone so you can access the settings of the phone, 2 unset "show personal info on start" flag (or something like this) now it should work. Please if someone knows how to show the personal info avoiding this bug let us know....
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Click to collapse
It worked!!! Thank you very much. I've made so many adjustments lately I just couldn't remember. I'm now gonna back it up!!
For future reference, if you get stuck at the lock screen but your phone does start up properly, you can use SOTI Pocket controller to change pretty much anything on your phone through USB.
happened to me too, heres a funny story.
i leave my phone on my desk thinking it was locked (i did press the hang up botton and the screen turned off) suddenly i can hear the tone as its calling someone, it rings 4-5 times untill i grab it and pull it out of the sleeve, it was the girl i went out with a day earlier, now she thinks im a psycho.
thanks HTC!!!
Ok the problem could be your Twitter.com setings if you use Twitter.
Thanks to Sir Sternas of Artemis ROMS, just found it out. After disabling Twitter the problem didnt occured anymore.
Now its just to find out if the webservice or the twitterclient causes the problem.
Hi,
I've been installing and testing various ROMs for my T-Mobile Leo (HD2) before and never had any problems until now. Problem is, after the last flash, I noticed the phone doesn't vibrate any more, I've checked all the settings and even turned vibrate on/off, nothing helps. Also, if I long press the end key to shutdown the phone, it freezes, I then have to press end to lock, wait about 30 seconds then unlock to be able to use again. Important to note, when the phone freezes, only the touch screen freezes, the buttons continue to work, and I can even call the last party or answer/end calls.
I flashed some older firmwares that I used to use that used to work, but these problems still persist.
Is there any way I can diagnose the phone hardware completely? Any program or tool? I live in Guyana, South America so taking it to a repair centre is not an option, basically, I have to fix it myself.
Did I post this in the wrong thread/forum? Why and I not getting any help?
I'm still having this problem and need help! Somebody... any suggestions???
Notorious_PDR said:
I'm still having this problem and need help! Somebody... any suggestions???
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Mate, honestly, I never notice that it would vibrate on long pressing
As long as your phone is working, then you shouldnt worry about it.
Or else, you can try to restore to original stock rom and see if this is due to hardware problem or software problem
I don't mean that it vibrates on long press. I said that it has stopped vibrating AT ALL!
In addition to that, the phone freezes alot, especially when I long press the end key. It is behaving like a hardware problem, that's why I'm asking about diagnostics for the HD2.
I dont think its anything to do with the rom. I had the same problem with mine, what happens is the flash lens gets pushed inside and stops the vibrator from rotating. Just check the lens if u see it pressed, its an easy fix if u know how to take the phone apart. For instruction check out youtube. I hope this helps.
silverwind said:
Mate, honestly, I never notice that it would vibrate on long pressing
As long as your phone is working, then you shouldnt worry about it.
Or else, you can try to restore to original stock rom and see if this is due to hardware problem or software problem
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Click to collapse
You should probably read back my post... I said the phone stop vibrating... not that it stop vibrating on long end press... It also freezes when I long end press... Hence, the reason I asked for any diagnostics for the HD2 as I suspect it may be hardware related...
gurkhali1 said:
I dont think its anything to do with the rom. I had the same problem with mine, what happens is the flash lens gets pushed inside and stops the vibrator from rotating. Just check the lens if u see it pressed, its an easy fix if u know how to take the phone apart. For instruction check out youtube. I hope this helps.
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Click to collapse
This actually seems to be the problem, I will open the phone and check... Thank you so much for your suggestion, I followed this suggestion, and now the touch screen is not working... but the phone is vibrating again. Any ideas what I will have to change now?
since 2 days ago my fone started acting wierd, when i try typing a new messege i press on the keypad but the letters and numbers dont appear on the screen, my fone vibrates as i text but nothing comes up, it takes it 5-10+ minutes till i can finialy type a single text before it does that again. the same thing aplies to making fone calls, i swipe the screen to make the call, or try putting in the numbers thru the keypad, but nothing comes up, it takes a while for the fone to eventualy make that call if ever, the time on my fone stays falling behind by 10-30minutes, i downloaded a safe feature for my fone thats an antivirus, supposedly to be good, my firends use it, every time i run a scan nothing appears,i tun it off and wait a bit to turn it back on, only then does it not mess up for about 3 minutes then it messes up again. my sister told me she had a similar issue, and she was told to take off the battery for a bit of time and then put it back on, i do that but its the same as turning it off and back on, samme effect, can some one tell me what to do please, if anything at all, thanks to any one who replys back with any help. -Alex.
alexcampos21 said:
since 2 days ago my fone started acting wierd, when i try typing a new messege i press on the keypad but the letters and numbers dont appear on the screen, my fone vibrates as i text but nothing comes up, it takes it 5-10+ minutes till i can finialy type a single text before it does that again. the same thing aplies to making fone calls, i swipe the screen to make the call, or try putting in the numbers thru the keypad, but nothing comes up, it takes a while for the fone to eventualy make that call if ever, the time on my fone stays falling behind by 10-30minutes, i downloaded a safe feature for my fone thats an antivirus, supposedly to be good, my firends use it, every time i run a scan nothing appears,i tun it off and wait a bit to turn it back on, only then does it not mess up for about 3 minutes then it messes up again. my sister told me she had a similar issue, and she was told to take off the battery for a bit of time and then put it back on, i do that but its the same as turning it off and back on, samme effect, can some one tell me what to do please, if anything at all, thanks to any one who replys back with any help. -Alex.
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Click to collapse
Restart Phone?
Factory reset?
Maybe, change ROMs
I'm not sure exactly what's the issue, but you could try the above said methods to see whether its a software issue, and if the problem stays the same, maybe its an hardware issue, and you maybe required to contact the Samsung Service Center.
Hello Everyone. I have my new Samsung S6 Edge about 3 weeks now. It worked flawlessly the first week and a half but lately I've been getting an intermittent problem with the sensitivity of the touchscreen and it is very annoying. I have to swipe, touch a letter (if texting), or touch an icon, multiple times before it will execute the touch. Sometimes it seems as if it is in slow motion where the execution responds 4 to 5 seconds after the touch. There has not been any new software added and I always close out of any running programs.
I have tried all of the following to which none had any effect:
a) Restarting the phone by using the on/off key dialog box
b) Shutting it down for a couple of minutes and starting it again
c) Using Samsung's method to restart the phone by holding the on/off key and down volume key simultaneously
After a day and a half of frustration I was ready to take it back to my mobile supplier when it all of a sudden starting working properly after checking to see if my phone volume was at the maximum volume by hitting the up volume button. It worked well for about 3 days and then started to do the same thing. So again, I played with the volume down and up buttons until the touchscreen sensitivity worked.
I'm currently having the same issue again which prompted me to post this message. Playing with the up and down volume keys seem to help it at a ratio of about 7 out of 10 times. I've searched the web but haven't found anyone else with the same issues. A look at the Applications Manager under Running apps, System is taking up 1.1 GB, Apps taking up 530 Mb, leaving 0.99 GB of free memory.
Any suggestions? Maybe I should be taking it back for a hardware replacement?
Thanks for listening.
OK, so now I've come to the conclusion that hitting the volume up key was just a fluke although It seemed to help sometimes. S6 touchscreen returned to normal again yesterday afternoon. It just comes and goes which makes it rather difficult to show a mobile technician. I'll have to wait until it malfunctions again before taking it in to a Samsung Repair shop.
Me too....
I have subscribed to this thread, in hopes of finding some clues, because I too, have noticed the same exact behavior that OP described and was searching for a remedy/explanation. Also, had the volume up and seemed to somewhat fix it, but like OP said it is sporadic. I, by accident in trying to clear the cache, completely blew away my phone and had to rebuild my phone as I had before and even after a complete reset, I still have the same behavior.
Hi Chris, I stumbled across another interesting behaviour. While the phone is acting up, if you press and hold the UP Volume key (keeping it depressed) you will be able to scroll and press icons as normal. As soon as you let go of the volume key, the issue continues.
This is a link to a video I uploaded today to You Tube that shows exactly the issue I am having.
w w w .youtube.com/watch?v=vkfaxILs4VQ&feature=youtu.be
Just saw your vid, looks like yours is more pronounced than mine (non-Edge btw) and happens once in a while and then it goes away - I am hoping it isn't progressive. I can't seem to identify what triggers the sluggish behavior. I typically clear all apps from the recent apps as a matter of my normal operation in all my previous smartphones. When I notice it the most is when pulling down the notification center and either nothing happens or I have to pull down the shade all the way down for it to stick, otherwise it slides back up.
disable briefing app
Alex-V said:
disable briefing app
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Thanks Alex, I tried your suggestion and disabled Briefing, cleared the cache & data, then restarted the phone. It did not fix the problem.
DreamMaker888 said:
Thanks Alex, I tried your suggestion and disabled Briefing, cleared the cache & data, then restarted the phone. It did not fix the problem.
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for me it's much better..still think it's also the memory problem..as around a half day all is fine..than the lag starts..
Took the phone to a Samsung Repair Shop today. Turns out the LCD display was malfunctioning. It took them 1.5 hours to repair and replace under warranty. Hopefully I won't have anymore issues with it
DreamMaker888 said:
Took the phone to a Samsung Repair Shop today. Turns out the LCD display was malfunctioning. It took them 1.5 hours to repair and replace under warranty. Hopefully I won't have anymore issues with it
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Wait what? They told you the LCD screen is broken....?
Alex-V said:
disable briefing app
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Click to collapse
Briefing app? Can you provide more details please?
I'm having the same issue
To send a text I have to hit almost all the buttons 3 times! This just started. I may have to root this phone now. This pisses me of
He hair s trying appear.. This is what it looks like trying to use my phone now. I originally wrote "the issue is getting worse" but the lag is unbearable now
delete
delete
Alex-V said:
delete
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lol....my Rom will come. massive. later..must sent phone into warranty repair..touchscreen digitizer is not. working fine
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
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Click to collapse
This solve my unresponsive touchscreen issue!!! Thanks very much
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
actually it really helped a lot
thx bro
Yes, I did that same thing, and it did help a LOT.. however after the latest update (I have the Edge+) the issue returned.. did it again, and it "fixed" it, but for how long?
And why is this happening??