[Q] HTC Mozart Problems! - 7 Mozart General

Hey!
So I got the Mozart yesterday and I have some problems!
First of all my windows live id.
I connected with my Xbox ID and everything works fine, but in the settings it is always written attention required and updates do not work, but I can download and install apps from the marketplace.
Secondly my battery barley lasts a day WIFI and 3G connection turned off. It has been on today for 3 houres and already 10% is used?? It has only been on standby any things I forgot to turn off?
And did someone manage to get the HTC flashlight working, as it says the mozart is not supported, and does someone have that awesome notes app from HTC i cant seem to find it in the marketplace. THere is only something called lists??
Thanks in advance!

Hi.
I got my Mozart 3 days ago, but maybe I can give some answers.
HTC Notes: The easiest way is through Marketplace. Start Marketplace. On top of the list it says "HTC Apps". Tap on it, scroll down and there it is.
Or you start "HTC Hub". On bottom of first page it says "Weiter" or maybe "More". Tap on it. Do the same on next page. Under "Apps" sroll down and there it is. I prefer the first way.
Battery works fine for me. Starting in the morning at nearly 100% it goes down to about 50% in the evening. WLAN+BT turned of, 3G running the hole day. I have about 20 min. calltime and 30 min. internet. Mail download is set to 1 hour.
Update: Sorry, thought "Listen" was same as "Notes", but Notes seems not downloadable.

For battery life, don't keep push e-mail or GPS on.

battery life
and for best battery-life: turn phone off. I can't understand how feducing connectivity is accepted as the only way to keep a smartphone working throughout a single workday

The Battery Life is very good
I am seeing excellent battery life. A fully charged phone in the morning lets me run Wifi, Push email to my Exchange server, Positioning, Bluetooth and 3G all day with probably an average of 10 - 15 calls per day. Add to that, plenty of playing around, downloading, surfing and facebook etc and I think this would count as fairly decent daily usage. My battery is ausually round 30% by bed time when it is hooked up to Zune on my PC for a charge and a sync.
Cheers
Andy

OK thanks guys it was soo weird after the 10 % it didnt move until I started playing again, but it was weird that the first 10 % were finished so fast and how do you turn of GPS? I did not find an option.

ipaqer64 said:
Hi.
I got my Mozart 3 days ago, but maybe I can give some answers.
HTC Notes: The easiest way is through Marketplace. Start Marketplace. On top of the list it says "HTC Apps". Tap on it, scroll down and there it is.
Or you start "HTC Hub". On bottom of first page it says "Weiter" or maybe "More". Tap on it. Do the same on next page. Under "Apps" sroll down and there it is. I prefer the first way.
Battery works fine for me. Starting in the morning at nearly 100% it goes down to about 50% in the evening. WLAN+BT turned of, 3G running the hole day. I have about 20 min. calltime and 30 min. internet. Mail download is set to 1 hour.
Update: Sorry, thought "Listen" was same as "Notes", but Notes seems not downloadable.
Click to expand...
Click to collapse
Yeah it is soo wierd on the trophy in the store it worked??
And the flashlight app also doesnt work with the mozart...
Anyone know if you can download it from somewhere and drag and drop it into zune?

The_lil said:
Yeah it is soo wierd on the trophy in the store it worked??
And the flashlight app also doesnt work with the mozart...
Anyone know if you can download it from somewhere and drag and drop it into zune?
Click to expand...
Click to collapse
The flashlight app (if you mean one that would permanently turn on the camera flash to use it as a torch) will not work on the Mozart.
The Mozart has a Xenon flash, like a real camera. These can only be used for a very short time (e.g. when the flash goes off) and not turned on for a longer time.
All other Windows Phone 7 handsets use LED lights as their flash. These are not as bright when they just flash, but they can be turned on permanently without them burning out.
I don't think any Flashlight app will ever support the Mozart, because of this.

Dazzer said:
The flashlight app (if you mean one that would permanently turn on the camera flash to use it as a torch) will not work on the Mozart.
The Mozart has a Xenon flash, like a real camera. These can only be used for a very short time (e.g. when the flash goes off) and not turned on for a longer time.
All other Windows Phone 7 handsets use LED lights as their flash. These are not as bright when they just flash, but they can be turned on permanently without them burning out.
I don't think any Flashlight app will ever support the Mozart, because of this.
Click to expand...
Click to collapse
Thanks!
Totally forgot about that XD
Still a bit stupid should have also built in a LED

Hi again.
Notes is now in Marketplace. Tap HTC Hub and you'll see it. But I don't think you have a chance to get it in zune. Just downloaded it, it's great.

HTC Notes is great but you can write free hand, only type?

and why we need HTC Notes as MS Office Note has the same functionality and its already installed on WM 7.

My problem is the power-Button. This button is too sensible. If i have the mozart in my pants, it could be that the phones turns off by walking.

Hirnteri said:
My problem is the power-Button. This button is too sensible. If i have the mozart in my pants, it could be that the phones turns off by walking.
Click to expand...
Click to collapse
so you're saying that when the phone is locked it can be powered off without unlocking it first?

pikacz; said:
so you're saying that when the phone is locked it can be powered off without unlocking it first?
Click to expand...
Click to collapse
Yes. This is more a software-problem... Or stay i alone with this problem?

I am not sure exactly what has happened to mine and I cant seem to find any similar scenarios on the net so far.
It cut out/turned off mid phone call this morning and it will not turn back on, have tried power button and camera button, pulled out/replaced battery, put it on charger (no charge light), only thing left is to try my gf's battery (my battery was >50%) but I don't think that is the problem. Not really looking for a solution here but will post back if I work it out so others can easier (will take it to the shop).
EDIT: Don't know if this will help anyone but I tried as a last resort a hard reset (you lose all your data) and for some reason the phone just turned on ( I didn't get a reset screen). I did this by holding the volume up and the volume down and briefly tapping the power button.

Has anyone have problems scrolling the pages up and down in internet explorer, it sometimes does not react to your finger, like it just freezes.

In dark rooms, sometimes my mozart makes blue pictures...

All of the problems above I have experienced and more, the OS at best is a first release, and depending on your software environment, what apps you have installed, you will experience a variety of problems. On the whole if you use mainstream apps, you should not have major problems. Battery life, is mainly down to your carrier, optimising their servers to deliver data to the phone in an economical way.

Hirnteri said:
Yes. This is more a software-problem... Or stay i alone with this problem?
Click to expand...
Click to collapse
It true if you press the unlock button for a long time it turns off regardless of where you are in the OS.....
And the IE problems sometimes happens... No clue why but it sometimes also zooms in and out instead of scrolling.
These are normal ^^

Related

TP will wake up from standby by itself

When my phone is in the holster, or when charging, it automatically comes out of standby mode every so often. I don't know why it keeps doing that, but it has done it so much that I had to turn on the Lock feature on so the buttons don't get accidently pushed when in my holster etc (very annoying). I spoke to a friend who said it might be a program running in the background that keeps making the phone come out of standby because it doesn't happen to his TP. But the running programs list only has Text, and Calendar always open so I doubt its those that's causing.
Any ideas on how to solve this really annoying issue? And does anyone else experience this?
Note: My carrier is Sprint and I have no custom ROM's)
G00gle26 said:
When my phone is in the holster, or when charging, it automatically comes out of standby mode every so often. I don't know why it keeps doing that, but it has done it so much that I had to turn on the Lock feature on so the buttons don't get accidently pushed when in my holster etc (very annoying). I spoke to a friend who said it might be a program running in the background that keeps making the phone come out of standby because it doesn't happen to his TP. But the running programs list only has Text, and Calendar always open so I doubt its those that's causing.
Any ideas on how to solve this really annoying issue? And does anyone else experience this?
Note: My carrier is Sprint and I have no custom ROM's)
Click to expand...
Click to collapse
You will find that the Lock feature isn't really going to be any help either because the sliding of the keyboard will a) Wake the phone up and b) Unlock it as well if it slides more.
You can make this registry edit to make it so the slide doesn't wake up the phone. Now, when you get a text message or email (I think) the phone will wake up but as long as you don't slide it more than about half an inch, the phone won't unlock.
You should be using the lock feature on your phone anyway. If you haven't figured it out yet, you can make the "Long End key press" lock the phone. It works very well to make locking the phone quick and easy. Then you can either use the push button method to unlock OR side the phone open to unlock.
mrrogers1 said:
You will find that the Lock feature isn't really going to be any help either because the sliding of the keyboard will a) Wake the phone up and b) Unlock it as well if it slides more.
You can make this registry edit to make it so the slide doesn't wake up the phone. Now, when you get a text message or email (I think) the phone will wake up but as long as you don't slide it more than about half an inch, the phone won't unlock.
You should be using the lock feature on your phone anyway. If you haven't figured it out yet, you can make the "Long End key press" lock the phone. It works very well to make locking the phone quick and easy. Then you can either use the push button method to unlock OR side the phone open to unlock.
Click to expand...
Click to collapse
I guess I didn't phrase it right...I mean when the phone is just sitting there and the keyboard is not opening at all because it is sitting on a desk charging, no text or e-mail message go in or out, bluetooth not connected, and no alarms, or events pop up the phone comes out of standby...same scenario in my belt holster.
True I should be using the lock feature but I like to set the timer to 5 or 10 minutes but sometimes it comes out of standby before then.
G00gle26 said:
I guess I didn't phrase it right...I mean when the phone is just sitting there and the keyboard is not opening at all because it is sitting on a desk charging, no text or e-mail message go in or out, bluetooth not connected, and no alarms, or events pop up the phone comes out of standby...same scenario in my belt holster.
True I should be using the lock feature but I like to set the timer to 5 or 10 minutes but sometimes it comes out of standby before then.
Click to expand...
Click to collapse
Interesting... You are really burning up your battery (if not plugged in) letting it not go into standby for 5-10 minutes but I wonder if it some other data transmission. What is your email interval set at? Even if no emails are received, it's still sending a data "pulse" to the server.
I have te same issue (Alltel Touch Pro)
I leave the phone on the charger overnite, and sitting by itself,
even with Lock on, it will wake up, stay up the timeout period,
then go back to sleep. Like it has Sleep Apnea?
I do email by webmail so that's not an issue.
mrrogers1 said:
Interesting... You are really burning up your battery (if not plugged in) letting it not go into standby for 5-10 minutes but I wonder if it some other data transmission. What is your email interval set at? Even if no emails are received, it's still sending a data "pulse" to the server.
Click to expand...
Click to collapse
fuzzynco said:
I leave the phone on the charger overnite, and sitting by itself, even with Lock on, it will wake up, stay up the timeout period, then go back to sleep. Like it has sleep apnea?
Click to expand...
Click to collapse
mrrogers: What I meant was I like the Lock on feature to come on after 5-10 minutes...it is already in standby mode, but the lock feature is not activated until 5-10 minutes (look inside your lock settings and you will see what I mean) so I am not draining the battery.....e-mail interval is set at 4 hours so it can't be that. Even if it was that, the screen should not wake up just for sending data in or out.
fuzzynco: YES I have the same problem...its as if the phone does not want to sleep. It stays up for the timeout period then goes back to sleep then turns on again a few minutes later for no apparent reason...but for me it also comes out of standby even when not being charged.
I suppose mine might do it too then, I guess I never notice because I plug in to charge and go to sleep. :-D
I am going to test this out tonight and see what my phone does. I am running a custom Rom so who knows what might happen. I thin something that also could mask the fact that this is happening to me is that my backlight and power setting are 30sec and 1min.
If I'm not doing something on my phone, it is locked. Unlocking is so simple I don't bother with timing the locking event. I think you must use the actual "Password" protection right? I do not use that feature but I know the settings you are referring to. I have only been referring to the device lock.
mrrogers1 said:
I suppose mine might do it too then, I guess I never notice because I plug in to charge and go to sleep. :-D
I am going to test this out tonight and see what my phone does. I am running a custom Rom so who knows what might happen. I thin something that also could mask the fact that this is happening to me is that my backlight and power setting are 30sec and 1min.
If I'm not doing something on my phone, it is locked. Unlocking is so simple I don't bother with timing the locking event. I think you must use the actual "Password" protection right? I do not use that feature but I know the settings you are referring to. I have only been referring to the device lock.
Click to expand...
Click to collapse
My backlight and power settings are the same as yours.
I didn't understand your last paragraph. All I have enabled is my "lock" feature in the settings. The system lock with password is enabled after 5 minutes, but that doesnt mean it takes 5 minutes to go into standby mode. Standby mode is seperate, and it only takes 30 sec to go to standby. But after 5 minutes of standby, the "lock" feature with password is enabled.
My problem is that before that 5 minute mark, the screen comes out of standby for no apparent reason.
I'll chime in here. Verizon Touch Pro. Haven't really done much to it, but a few advanced config settings. Mine will wake up in the holster, and even when it's just sitting there on the desk charging. I only let the screen stay on for a short time, so I haven't seen my battery suffer, but this happens enough to be annoying.
stanton said:
I'll chime in here. Verizon Touch Pro. Haven't really done much to it, but a few advanced config settings. Mine will wake up in the holster, and even when it's just sitting there on the desk charging. I only let the screen stay on for a short time, so I haven't seen my battery suffer, but this happens enough to be annoying.
Click to expand...
Click to collapse
exactly stanton! same thing with me...My screen is only set for a short time so I haven't seen battery loss but very annoying. Any theories out there?
Mine does it as well Sprint TP
I think all Windows mobile phones pretty much do this.
No idea why, but there's really nothing you can do about it.
I have been testing this evening and I can't get my phone to do it. I've been testing on battery power and will try plugged in tomorrow during the day.
Are you guys using TF3D? I'm not so I wonder if it might be something tied in there? Weather? Maybe some crazy update in the music tab?
Wish I could have helped... I'll check in tomorrow and report what I find on external power.
Long time lurker, here...
I seem to remember a similar issue with the XV6600 (Blue Angel) that was traced back to some settings having to do with the syncing with Exchange servers. My memory is kind of fuzzy on the issue, but that could be a place to start to look?
I've had my Vz TP for about a week now and have not had that issue.
Check Pocket Express. By default, it's set to update itself every 4 hours (at least on the Sprint TP).
My TP was doing the same thing (ie: coming out of Sleep on it's own). That, and the Data Connection wouldn't stay turned off. I don't like my computers and phones doing anything without my expressed permission so this was driving me nuts. Since I found the Pocket Express setting and set it to manual, my phone doesn't misbehave anymore.
Another setting you might want to look at is the QuickGPS settings. It will automatically try to update itself too. I changed mine to "Remind me when data expires" and "Auto download when connected to PC via ActiveSync" and that works best for me.
Basically, you have to go through every one of your apps and check their configurations. The two I mentioned above are definite sources of your problem but there could be others.
Pete
I havent had my VZW tp do that yet. But i see its doing it on all 3 CDMA companies. I wonder if its a glitch in the hardware or the data settings that makes it do that. I dont run any email through my phone. I wonder if the email is the cause of its insomnia.
I have the same issue whether on a stock or Custom ROM.
Not sure about effects on battery. Never really gaged it. I always get 24 to 36 hours before I have to recharge.
Its not a program in the background. I just created a clean ROM with nothing in it and it still does it.
deviantirish said:
I havent had my VZW tp do that yet. But i see its doing it on all 3 CDMA companies. I wonder if its a glitch in the hardware or the data settings that makes it do that. I dont run any email through my phone. I wonder if the email is the cause of its insomnia.
Click to expand...
Click to collapse
Im pretty sure its the HTC APM 1.5 drivers.
Any other thoughts?
I didnt see any problems with the TP waking up on any of the GSM versions.
I am curious as what would be different that would cause this.
My sprint pro also does this.
Ill have it in my hand and the screen will just turn on. Not sure why.

[APP] Fusion GPS Fix 1.0.1.1 2009/03/13

So here's something to try to deal with the anemic GPS on the Raphael, and any other post-WM5 with slow GPS locking.
This app runs after install, and after soft-reset, and immediately starts up the GPS hardware through the WM5+ GPS API. It waits 5 minutes for a GPS lock, or it quits. A pop-up will tell you whether GPS lock was established or timed out before it quits.
The GPS polling is limited to every 5 seconds to try to conserve some CPU cycles. Currently does not use AGPS, but you can turn it on/off at your registry leisure.
This attempts to reduce the Time-To-First-Fix (TTFF) during which the GPS ephemeris almanac is slowly built up. This can take up to 12.5 minutes for a non-QuickGPS/AGPS accelerated device from a cold-start. By kick-starting immediately after soft-reset, subsequent GPS locks for the next ~6 days (without updating QuickGPS) should be much quicker.
Takes 23K of disk, and 1K of ram.
updates:
1.0.1.1: GPS power kept on until lock or timeout using CABuddy's GPS code framework; states lock time in seconds
1.0.0.5: added much belated icon to app and top-bar
1.0.0.4: switched from pop-up window to wifi notify-style pop-up (457)
1.0.0.3: fix multi-threading issues that caused popup notifications to fail
1.0.0.2: makes sure the app is disconnected from the GPS before the app exits
Will get my raphael tomorrow (O2 Serra) and have heard of and been concerned at the various GPS issues - could you explain this app a bit more ?
Many thanks
so compared to launching say GPS test every morning this would save battery life since its not constantly trying to lock? Sounds like a better alternative...
crazyC said:
Will get my raphael tomorrow (O2 Serra) and have heard of and been concerned at the various GPS issues - could you explain this app a bit more ?
Click to expand...
Click to collapse
Raphael, or just the FUZE, has much weaker GPS reception compared to my Kaiser, and will take a lot longer to lock to the GPS signal. FusionGPSFix acts like a GPS app and basically does an automatic cold-start of the GPS after soft-reset which many people have been doing manually.
When the GPS data from the WM5+ GPSAPI says the quality of the GPS signal is GPS or DGPS, then that's when all other GPS apps will get an instant lock.
So FusionGPSFix then quits out, and that's it until next soft-reset, or manual run.
norkoastal: yes, but I'm not sure how long of a period before it needs a kick again. Once I find a pattern, I may try to schedule a run every few hours, or every few hours after you turn on the device.
1.0.0.2
Updated version posted which makes sure the connection to the GPS is shut off before the app exits. I had a strange issue of battery drain that I couldn't trace to a dangling process otherwise today.
Verified GPS operation and shutoff with a Kaiser which has the useful GPS blinky lights, and with HomeScreen PlusPlus which shows battery drain levels.
Works great with CamerAware Buddy and Navizon.
looks like a great idea, I wonder how it works in practice
NLS said:
looks like a great idea, I wonder how it works in practice
Click to expand...
Click to collapse
How's it working for you? So far now I'm maintaining quick locks that take only a few seconds.
I do activesync multiple times a day so QuickGPS updates very often also.
any plans on making a icon for the app? I was thinkink I could map it to my ptt button or launch from my favored programs list. thanks
norkoastal said:
any plans on making a icon for the app? I was thinkink I could map it to my ptt button or launch from my favored programs list. thanks
Click to expand...
Click to collapse
I'll try a rusty hand at it for the next update.
Great app.
I just had the problem wit batterydraining.
The last two days I have been happy if my phone could do 6 hours.
I have notised that the program gives a pop-up telling weather or not I has gotten a gps fix... - As I have my phone restarting automatic about 3am, I would like to know if the program disconnect from the gps before this popup shows, so my phone doesnt drain during the night. ;-)
sblop said:
I just had the problem wit batterydraining.
The last two days I have been happy if my phone could do 6 hours.
I have notised that the program gives a pop-up telling weather or not I has gotten a gps fix... - As I have my phone restarting automatic about 3am, I would like to know if the program disconnect from the gps before this popup shows, so my phone doesnt drain during the night. ;-)
Click to expand...
Click to collapse
I've had my phone unplugged overnight and didn't notice any abnormal battery drain with the latest 1.0.0.2 version (90% -> 70% batt).
It doesn't disconnect from the GPS until the pop-up, so I'll add something smarter to either keep it running for the full 5 minutes even if you power-off the device, or suspend it when your device does power off.
sounds like a good app. will give it a try on my touch pro.
sometimes i have a long TTFF so will try this.
NuShrike said:
How's it working for you? So far now I'm maintaining quick locks that take only a few seconds.
I do activesync multiple times a day so QuickGPS updates very often also.
Click to expand...
Click to collapse
I am not sure yet.
I also update quickGPS very often.
Also I read people here talk about a pop-up... I never got any pop-up.
Thanks a bunch.
Just today i figured out it had to to with activating The GPS beforehand.
And then Dave points me to this.
I'll be doing loads of resets to check this baby and the difference it makes.
Thanks again Looks like a life saver.
NLS said:
Also I read people here talk about a pop-up... I never got any pop-up.
Click to expand...
Click to collapse
There's supposed to be one within 5 minutes telling you whether GPS lock established or timed out.
never seen one
(and yes the shortcut IS in my startup folder)
version 1.0.0.3
NLS said:
never seen one
(and yes the shortcut IS in my startup folder)
Click to expand...
Click to collapse
Hey, so found some multi-threaded synchronization errors that caused the pop-up dialogs to fail.
New fixed version posted. Thanks for the pointing this out! Still working on a fancy icon, and I'll probably migrate the pop-up to use the native Notification framework instead.
Thanks - but to be honest I hate the pop-up...
I would prefer some kind of system notification that doesn't get in the way - but I suspect it would make the program larger...
So far I haven't noticed a difference. What is the correct way to use? Make sure to make a soft-reset in the open air?
NLS said:
Thanks - but to be honest I hate the pop-up...
I would prefer some kind of system notification that doesn't get in the way - but I suspect it would make the program larger...
So far I haven't noticed a difference. What is the correct way to use? Make sure to make a soft-reset in the open air?
Click to expand...
Click to collapse
Almost done with the Today screen pop-up that works like alarms and reminders.
The usage is basically just use your device as normal, and soft-resets will try to kick-start GPS settings. Otherwise, run the shortcut, or the app, directly if you don't want to soft-reset. I'm finishing up an icon so the whole thing can be installed like a normal app to make this look nicer.
That would be great.
Waiting for it.

another way to freeze your Mozart

1. set an alarm time at 7:00 am or whatever time in the morning at night before you go to bed.
2. when the alarm set off at the set time, do not touch it until a quite long time later, let's say, 9:00am.
3. then start the phone, try to slide the hood up using your finger. you can move it up, however it can sometimes only moves to halfway of the screen or completely. but either way, then you get it frozen there.
4. to use the phone you have to switch it off and restart it again although luckily WP7 starts up quite faster than those using WM6.5.
ps: in my case, i set the alarm at 8:30 am, but i didn't do anything when it alarmed until it became quiet itself. when i tried to use it at about 10:00am, it froze. until it happened to me quite a few times i realised that it could be a bug of it. it happens even after i did the hard reset.
by the way the ROM is from Orange, UK.
same here, every morning the alarm does not wake me up then when i wake up at look at the phone its frozen. and im guessing if i call orange they will ask me to hard reset the phone, lose all my settings and apps ( thatn sounds so iphone,....apps) for the problem to continue!!!! any one else want a rant about this problem.
no problem with mine
alarm set to 5:30am, 6:30am, 7:00am
and its orange uk too
works very ok
use it everyday
tori007 said:
no problem with mine
alarm set to 5:30am, 6:30am, 7:00am
and its orange uk too
works very ok
use it everyday
Click to expand...
Click to collapse
Please try to do the same as i said using only one alarm time in my post instead of three times. And if interested, try the procedures in http://forum.xda-developers.com/showthread.php?t=845321, too. Many thanks.
Actually: here's my whole story... kind of a lil different experience for me...
Scenario 1:
Created three alarms, each one 15 minutes apart... they helped me in walking up and i would click the dismiss button and such... but most of the time, even though the phone worked without any problems, NO AUDIO! Even when i played any song on the phone or got a call or anything... Plus, the Power button only unlocked but never shut-down the phone so had to take out the battery to reset... A few times though it wasn't frozen but while unlocking or going into a hub or something, it would end up freezing.
Scenario 2:
Disabled one of the alarms and by the time i wake up, i usually find the phone frozen and unresponsive... Sometimes it would work but same problem as before, no audio at all....
Scenario 3:
Only one alarm enabled now every noon ('coz i wake up at 1:00 PM), i always find the phone frozen and have to reset...!
Scenario 4:
No Alarms enabled! Phone works SUPER DUPER FRICKIN' AWESOME!!!! Well the only time i usually do end up resetting is when Marketplace crashes out on me and doesn't start back up (which has really happened only once in a while)
--------------------------------------------
Call me crazy but despite this annoying bug i'm really loving my Mozart!
Not sure if this is a HTC issue (most-likely) but I do hope that these issues are ironed out in the January/February updates!!! Keeping my fingers crossed...
Regards.
Salman Khalid.
been using my alarms ok just changed to the 3 alarms be cause i always used to ignore the first sound
was not freezing when it was one
not freezing now that i have three
only frozen once on market while downloading xbox live extras
my phone works perfectly what more can i say
fantastic device
Same problem here.
I've two ararlms, set 3 min apart. if i dimiss the first alarm before the second goes off, all works fine. but if the first is not dismissed then after the second alarm i need to restart the Mozart.
Agree with others that despite all these annoying things Mozart is a great device. I wish Microsoft releases the next update asap.
Similar problems here since day 1. My issue though was caused by hitting the snooze button each time the alarm went off (instead of actually getting out or bed or hitting the dismiss button).
After about half dozen "snoozes" the phone hangs and needs the battery removed (power button will not turn the device off, screen unresponsive to touch input, only the screen can be turned on and off with the power button).
Has anyone tried to replicate the issue with "vibrate" turned off under "ringtones & sounds" settings? I've turned this off which solved some occasional sound stuttering when receiving emails or sms, and I can't say that I've noticed this alarm bug since.
Maybe worth a try?
ZeeShh said:
I've two ararlms, set 3 min apart. if i dimiss the first alarm before the second goes off, all works fine. but if the first is not dismissed then after the second alarm i need to restart the Mozart.
Click to expand...
Click to collapse
Reading this really makes me wonder, whether there was a decent Q&A involved...
Especially, since the WP7 runs way better than WM6 (or 6.1 or 6.5) - but fails in seemingly small applications.
(My problem regarding the jump-to-letter feature in the Zune application is purely based on the German language -.- . I've set my Mozart to English - just to try it - and suddenly the letters appear correctly and allow me to jump directly to a letter (like in the contacts) in the Zune application. If the language is set to German, all letters are grey and only the "#" is active...)
I really hope that these bugs will be fixed in the next update.
(Additionally, my phone has not crashed since I stopped using the alarm clock)
I had WM 5, 6, 6.1, 6.3 and 6.5 soon WP 7
I never used the windows alarm because it freeze my devices every time.
Crazy.....
I have SPB Time it's very nice
I had set up like 8 alarms, and i have the same problem OP has.
If you don't dismiss your alarm, phone freezes when the next alarm goes.
I have T-Mobile 16GB Mozart. so it isn't orange related
I'm using my mozart every morning as an alarm clock - no problems until now. But normally I wake up and hit "dismiss".
I have a germany T-Mobile device...

Push Notifications Don't Work With Screen Off (Gmail, Talk, Voice, etc.)

Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
EDIT 3: I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
EDIT 4: Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Racer Of All said:
Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
Click to expand...
Click to collapse
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Okay, I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
njfoses said:
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Click to expand...
Click to collapse
Have it, and it is unchecked. That's the weird thing, wi fi doesn't actually turn all the way off because SOMETIMES I do get the push notifications (late, however).
sgt. slaughter said:
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Click to expand...
Click to collapse
Let me know if that works, if so at least I know I'm not the only one xD
Racer Of All said:
I DID apply the SmartSync fix
Click to expand...
Click to collapse
what is the smart sync fix?
When I installed this app, my cpu reduction and frame rate reduction was enabled. Does that mean this is standard with this phone. Does using this app to disable those setting improve the performance?
Issue continued overnight, tried various other things and nothing seems to fix it. I want to get my notifications but I don't want to destroy my battery life xD is anyone else having this issue?
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
This one:
http://forum.xda-developers.com/showthread.php?t=1697375&highlight=smartsync
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
AardvarkAttack said:
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
Click to expand...
Click to collapse
It's definitely not a hardware problem because if that was the case the phone wouldn't work with wi fi almost at all. My wi-fi connection is rock solid even when the screen is off, just for some reason it won't notify I have the messages until the screen gets turned on.
I did some tests on my gf's stock phone and she's having the same issues, I told her to do some tests on her parents wi-fi when she goes there. I wonder if sgt slaughter has any news.
Btw if you definitely need them on time and need to be on wi fi but don't care about battery life that much just enable best wi fi performance.
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
Actually more like a Smart Sync break ... The built in settings/app put your data connections to sleep when your phone goes to deep sleep; this is done to save battery when phone not in use for extended period.
Some folks hate losing the data connections so a flashable "fix" is available for the "problem" ... Look around; you'll find it
Sent from my EVO using XDA
its a sense problem, there's a thread in the one x forums on how to fix it. I'll post when I get home if I can find it. it shuts down to a 'power save' mode after a while plus after midnight or 11 or something.
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
AardvarkAttack said:
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
Click to expand...
Click to collapse
Yes my setup also had the wi-fi fix, I can even see my phone connected to the router when the screen is off, the connection is strong.
I had a suspicion it was probably the basic transfer rate of the browser and for some reason I could not adjust this on my fancy 100 dollar router with dd-wrt flashed onto it so I set up a repeater with my older router on stock settings. It seems like the notifications are coming through better now (albeit not instantly) but at least I don't have to turn my screen on every time. It might be a placebo effect or just luck (because at times it does work even with my other router).
EDIT: Ignore the italicized sentence. It was just a stroke of luck, the problem came back.
I'm out of ideas at this point xD
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
batgrrlx said:
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
Click to expand...
Click to collapse
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Racer Of All said:
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Click to expand...
Click to collapse
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
batgrrlx said:
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
Click to expand...
Click to collapse
On. When I turn it on it pretty much eliminates the issue, it acts just like 3G. But for me 3G is almost perfect (a couple seconds of delay but I can deal with that). Remember though that if you leave it ticked on it will destroy your battery life.
WiFi is on, best WiFi performance is on as well.. I'll run it this way a couple of days and see if I can replicate the problem.
I just wanted to say that I've been having similar issues. I have tried turning on best wifi performance, but I don't think that is helping. For one thing, when I have that turned on, when I wake the phone, the wifi is often times not connected, and it shows 3G. Then it will connect to wifi shortly after I wake the phone. On top of that, I'm still not getting notifications on time. I was notified of an email when I woke the phone that actually came in 10 minutes earlier. Hopefully HTC/Sprint is aware and working on a fix.
Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.

[Q] Push notifications and chat delay

Hi!
I have a few very annoying problems I want to get rid of.
The first is that all sorts of push notifications are often (if not always) very delayed. For example, when someone's played Wordfeud and it's my turn it can take up to 20 minutes before the phone alerts me. Same thing with Whatsapp and other apps. I did a factory reset recently and the problem seemed solved but after just a few hours the delays began to appear again. Both with 3G and Wi Fi.
It is the same thing with the built in FB-chat. Sometimes messages are also delayed for up to an hour. Occationally when I enter the Message hub and swipes to Online tab the messages arrives but it's rare. It could at first appear as work when two or maximum three messages arrives but then the conversation just dies and I must go to the Facebook app to view and continue the chat. Also after the factory reset it worked somewhat fine but just like with Push notifications it didn't work long enough... Same here, both over 3G and Wi Fi.
Does anyone have a single clue of what the issue is here?
Is the phone checking for new notifications in a certain pattern, like every 30 minutes?
I'm not completely sure if this is the right forum for this but I'm beginning to be kind of desperate. Notifications on iOS and Android works like a charm and I don't think the Lumia with WP should be behind in this matter.
Extremly thankful for answers.
Regards
Mikael Ivarsson
Nokia Lumia 800
OS version: 7.10.8773.98
Zune: Latest available
its not a problem of software, its a wanted feature of microsoft, wp7 doesnt have any multitastking, so if you turn of wifi and whatsapp is running, wifi is turned off for some minutes and if you turn on screen, wifi connects and whatsapp gets your messages, thats what i realized..
next phone wont be wp. :/ nice OS but the little things like this are annoying
facekill1337 said:
its not a problem of software, its a wanted feature of microsoft, wp7 doesnt have any multitastking, so if you turn of wifi and whatsapp is running, wifi is turned off for some minutes and if you turn on screen, wifi connects and whatsapp gets your messages, thats what i realized..
next phone wont be wp. :/ nice OS but the little things like this are annoying
Click to expand...
Click to collapse
Thanks for the reply!
But that's the strange thing, even if i don't turn off the screen and keep the phone "awake" there are no toast. The push notifications were instant for a few hours after the factory reset so there must be something that is "blocking" push messages. Same thing with the fb-chat. The chat should also work without problems even when the screen is turned off.
Me too are also considering walking out of Microsoft on this one. The OS is very beautiful and everything is so thought through but they still have som work to do.
Yes, background agents run every 30 minutes
thats why i wont buy a wp phone anymore. its really annoying and not SMARTphone like!
But shouldn't push messages be pushed through nearly instant?
it should be popup in the second it arrives
Exactly. Even if the screen is unlocked and wifi 3G is connected and all that it still is a delay.
The problem seem to have solved itself! I don't know what I've done but one morning I woke up and everything worked smoothly. Let's hope the issue doesn't return!
Data connection should be enabled for Push notifications to work. Maybe you went above your data cap or sometimes the 3G reception got lost.
Also, are you sure that app uses Push notifications and not regular Toasts sent by a background agent ?

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