Ye Olde HD2 freezes - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hello,
I know, I know... old problem, yet there is still no definite answer to the question of continous random freezes. My HD2 is also experiencing them (worked fine for about 3 months, during which it never fell down whatsoever)
but!!!
I knew from a few days before the first freeze that something was wrong. The bottom of the phone was getting incredibly warm while heavily using the hardware (watching HD vids, browsing web etc.) Me being stupid did not think of it till today. So once again, knowing that my HD2 would freeze, I plugged it in to recharge the battery. This time - enlightened by the thought of old overheating problem - I put it right next to the opened window - it was -1 *C outside. Results? No freeze! Battery fully charged for the first time without a random reset! In my case this is definitely temperature-related problem, it could possibly not be just mine.
The question is: How to lower the temperature? I don't feel like using my phone in a fridge or moving to subpolar areas.
EDIT @28.02
So far my theory is correct. Once I kept the screen on for 10 minutes and was far enough away from the window, the phone restarted itself (and I was not abusing the hardware; I was, in fact, just writing a text message.) Normally it would shut down right after the attempt to load and stabilize the main screen, but since I put it right next to the window at the PIN window, it cooled down and now works fine again.

muodypl said:
Hello,
I know, I know... old problem, yet there is still no definite answer to the question of continous random freezes. My HD2 is also experiencing them (worked fine for about 3 months, during which it never fell down whatsoever)
but!!!
I knew from a few days before the first freeze that something was wrong. The bottom of the phone was getting incredibly warm while heavily using the hardware (watching HD vids, browsing web etc.) Me being stupid did not think of it till today. So once again, knowing that my HD2 would freeze, I plugged it in to recharge the battery. This time - enlightened by the thought of old overheating problem - I put it right next to the opened window - it was -1 *C outside. Results? No freeze! Battery fully charged for the first time without a random reset! In my case this is definitely temperature-related problem, it could possibly not be just mine.
The question is: How to lower the temperature? I don't feel like using my phone in a fridge or moving to subpolar areas.
EDIT @28.02
So far my theory is correct. Once I kept the screen on for 10 minutes and was far enough away from the window, the phone restarted itself (and I was not abusing the hardware; I was, in fact, just writing a text message.) Normally it would shut down right after the attempt to load and stabilize the main screen, but since I put it right next to the window at the PIN window, it cooled down and now works fine again.
Click to expand...
Click to collapse
Maybe it is the battery, you could try an inexpensive replacement one from ebay.

Well, ebay is off the limits for me, but I will surely try some cheaper counterpart. It's been over a week and thus far my theory is proving to be correct - low temperature = no freezes.

The heat might also be caused by lots of stuff running in the background - have you checked this out as well?

Of course I did - Task Manager is one of the 3 apps on the main screen. I always make sure nothing is running, be it an app, or an unnecessary process.
But yes, some of the applications do increase the temperature, however I find that normal... well, as long as the heat does not make my HD2 shut down!
EDIT @ 09.03:
Waiting for a new batt to arrive. I just hope this is just some minor energy output problem and that's why my hd2 is overheating, leading to shutting down.

Got my new battery from a pretty decent company. Normally after turning off the phone and even reattaching the battery I'd have problems turning it on again (would have took me several attempts); however this time it went very smooth.

Any update on use with the new battery? I have the same overheating/screen lock problem with my HD2. Mine has done so after taking a call and having the phone up to my ear for several minutes.

Unfortunately it wasn't the battery. The most common circumstances in which my HD2 freezes is trying to use the internet, followed by playing music from the Sense player. The only thing left to do is to return it.
I declare HTC HD2 and the HTC tech support piece of junk.
Final edit:
Sold my HD2 and bought Desire HD. <3 Android!

Related

Please help! HTC HD2 keeps rebooting (soft reseting) out of it own

I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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lemonspeakers said:
dfhgjkhgfeghjn
Click to expand...
Click to collapse
lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Click to expand...
Click to collapse
is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed

Good afternoon

Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
tmotechsupport said:
Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
Click to expand...
Click to collapse
Heat will cause what you are seeing, but also check and make sure that one of your battery pins is not bent, seems to be a common problem ..
Also have seen a few people that their battery was just bad , and they had to get a new one shipped in .....
tmotechsupport said:
Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
Click to expand...
Click to collapse
I would task29, re-flash and try again....might be a bad download. Also...you work in customer service at Tmo?.......I might be interested in talking to you
M_T_M said:
I would task29, re-flash and try again....might be a bad download. Also...you work in customer service at Tmo?.......I might be interested in talking to you
Click to expand...
Click to collapse
Sure cant make any promises but Ill be happy to answer any question I can. I work in Teir 3 PDA support so all of my knowledge is tech based. Ill look up the task29 stuff Im not too familiar with that.
since you have already tried a different battery, and if the pins aren't bent, then its likely to be the phones charging circuits. get it warranty replaced.
watcher64 said:
Heat will cause what you are seeing, but also check and make sure that one of your battery pins is not bent, seems to be a common problem ..
Also have seen a few people that their battery was just bad , and they had to get a new one shipped in .....
Click to expand...
Click to collapse
I checked and didnt see it any bent pins they spring out just fine when removing the battery and apon inspection seem to be fine. One of the 1st things was for me to try a battery in hopes that it was that simple but to no avail
More information for those that care. The battery has been out now for a full 24 along with the sim.
I got home today and put the battery back in no sim memory card stil in. After being on for 8 min the back is far beyond warm.
The memory card is not recognized and I am certain it was before. This is getting weirder and weirder.
I wonder if it has anything to do with me trying to run the android mod off of a 2GB card that im sure was a class 2 and below, then master resetting it and going back to the 16GB that came with it?
More to come as i try new things.
Now the high temperatures in Austria cause the same problems on my HD2 when navigating in my car. HD2 after 2-5 minutes blinks orange-green (no loading) and after maximum 10-15 minutes crashes and at home too (my little office room has no AC, is in direct sunlight and room temp is over 30°C.
Unfortunately I have to rely on phone, email and office-functions and on navi-function for my upcoming vacation. No solution to place the HD2 in AC-stream in my car with this stupid original HTC-Car-Navi-Holder, in the office I have to put it in the fridge before to get it recharged.
When driving in the heat of noon I don´t even have to switch it on, just mounting into the loading-cradle is enough to make the HD2 crash after 10-15 minutes, only 3G on, nothing else (no BT, WiFi, HSPA, no app running etc.)
Until now I was quite satisfied with the HD2, had no crashes or malfunctions so far, but now I am really fed up with this piece of sh.. and I don´t think there will be a hardware or software-solution (except swichting it off) since the HD2 is malconstructed. And it IS correlated with ambient temps since it started to happen only when ambient temp is higher than 30 °C. When I am in a AC-room everything woks normal again.
i think i figured it out! i took out the sd and used the phone for 20 min or so. the heat gradually went away and its no longer getting hot. i am currently posting from the hd2 with a standard 2gb card inserted and will test my 8 and 16gnarled card today.
there is an issue with certain sd cards not being "officially supported"....
I read a post on here earlier from somebody saying that their 16gb card was causing their battery to drain fully in a matter of hours because audio manager was constantly working through numerous gb's of music on the card.........
may be completely unrelated to your problem but since you mentioned the card I thought Id chip that in..........
Hope you find a solution.....

Screen flickering madness

I got my 920 today and I'm quite happy with it. However I'm facing a weird issue. My screen is noticeably flickering. At first I tried to restart the phone a few times, and at last with a soft reset I got rid of it in some areas (eg the unlock screen) but in some others (typing an address in the browser, typing into Bing search) it's still there, even tho it's not very noticeable anymore. However I'm quite picky so it annoys me a bit, also I don't think it's fair that I have to use a phone behaving this way. Anybody else having this? Workarounds of any sort? Otherwise I guess this guy is going back to the store...
Edit: I found out that this issue pretty much comes and goes randomly, I happen to have it for a few hours then it goes away, so on so forth. I really don't know if I'll ever be able to get the phone replaced if the issue is so hard to be reproduced.
Same intermittent problem
vnvman said:
I got my 920 today and I'm quite happy with it. However I'm facing a weird issue. My screen is noticeably flickering. At first I tried to restart the phone a few times, and at last with a soft reset I got rid of it in some areas (eg the unlock screen) but in some others (typing an address in the browser, typing into Bing search) it's still there, even tho it's not very noticeable anymore. However I'm quite picky so it annoys me a bit, also I don't think it's fair that I have to use a phone behaving this way. Anybody else having this? Workarounds of any sort? Otherwise I guess this guy is going back to the store...
Edit: I found out that this issue pretty much comes and goes randomly, I happen to have it for a few hours then it goes away, so on so forth. I really don't know if I'll ever be able to get the phone replaced if the issue is so hard to be reproduced.
Click to expand...
Click to collapse
You're not going crazy as I have the same issue with my 920. It is VERY intermittent and probably happens about once every 3 weeks I guess.
I'll wake the phone to check it and it seems that the display is not working fully and looks interlaced and flickering. No loss of functionality and when I put it to sleep and wake it up a few times it's fine and back to normal. Appears to be an intermittent issue with either the display or drivers but no way to reproduce unless you separately take a video/photo of the screen when it is in this state when you are returning it to the store for an exchange. For me it doesn't happen enough to really worry me although it is slightly annoying...
mad_style said:
You're not going crazy as I have the same issue with my 920. It is VERY intermittent and probably happens about once every 3 weeks I guess.
I'll wake the phone to check it and it seems that the display is not working fully and looks interlaced and flickering. No loss of functionality and when I put it to sleep and wake it up a few times it's fine and back to normal. Appears to be an intermittent issue with either the display or drivers but no way to reproduce unless you separately take a video/photo of the screen when it is in this state when you are returning it to the store for an exchange. For me it doesn't happen enough to really worry me although it is slightly annoying...
Click to expand...
Click to collapse
Man, this is driving me nuts. I noticed it does it every time the phone reaches a somewhat hotter temperature (like body temperature, a couple minutes of usage normally) or when it's plugged. When the battery is 100% loaded it usually stops, but then after a few minutes it comes back, very annoying. Since it does it like 90% of the time I guess the guys at the shop will notice it, when I'm at max brightness it's like a freaking strobe, I can't take this any longer, makes my head ache. One thing I also noticed is the fact that the lowest light setting available is still way brighter than when on auto in a dark room: low looks more like medium, so to speak. Is this ok?
Today I'm bringing it back to the shop anyway, I'll keep you posted.
Update: I got my phone replaced. We had to open 3 boxes before finding a non flickering one, insane. For the last try I decided to open a white one and it was flawless, weird...
Are you guys in cold areas or keep your phones in cold areas? By cold I mean under 65 F. I have noticed in certain types of LCD's that if they are cold they seem to slow in refresh rate. Try warming your phone up and see if it gets better.
R: Screen flickering madness
Solarenemy68 said:
Are you guys in cold areas or keep your phones in cold areas? By cold I mean under 65 F. I have noticed in certain types of LCD's that if they are cold they seem to slow in refresh rate. Try warming your phone up and see if it gets better.
Click to expand...
Click to collapse
Not really my case I guess, actually the phone kept acting up even after an hour usage, so it was plenty hot. No problems with new one so far, fingers crossed...

[Q] HTC One M7 Strange Behaviour...

So I bought my phone from AT&T just as the new M8 was coming out (got a good deal as a result) and ever since that day its been dependable, efficient, and never lagged a single second.
But then the HTC Sense 6 ROM started to act up, opengl issues, and various bugs that drove me insane! So I switched to CM11, (btw no IR or radio or hardware encoding support on it) and all went well until about 2 weeks ago.
Suddenly my phone is sluggish at times, especially on switching applications, and the battery life went from around 10 hours average usage, to 5... Now its down to 3... Not only that but the phone is HOT!
If I even watch a Twitch stream, or YT video, or play a game, or even navigation, camera, chrome, anything with it (including listening to music), the device gets to 43 degrees C. That is with the device out in the air, passively cooling.
If I leave it on a surface, with the back covered up (like in my pocket, or watching a video in my bed) it will go past 50 C, and climb further! At one point in my car while driving, (was charging and navigating, aux was connected so i could get audio navigation through my speakers) I suddenly realized I had past my exit 5 miles back, and had to stop to check the phone...
The phone was not responding to my wake button presses, nor holding it down, it was not outputting directions, and the red LED light was softly lit (not flashing) so immediately I unconnected the charger, and aux cable. The phone still didn't respond, holding power + vol up soft resetting it worked. But what struck me most was how blooming hot it was! It was NOT in direct sunlight, nor was the display on. It practically burned my hands! I had to look up how to soft reset the phone, using my old LG Nitro HD which is my GPS tracker for my car (nifty setup btw).
Now I had an LG Nitro HD which did this sort of thing 24/7 and I could not STAND that phone, since you had to baby the device every second to keep it cool, otherwise you would need to restart.
I have seen numerous threads online about the HTC One getting toasty, and it has before for me, but NEVER THIS HOT! Also this only JUST started happening (its not related to CM11 since I had a backup of HTC's ROM and it did the same thing (in fact it was even slower x.x)
Now here is my question : is this a normal occurrence for smartphones of this age? I think its 1-2 years old... Its past the warranty I suppose (still have the card, and box btw) Is this something that I just have to deal with?
I have used the phone alot while it was charging, and left it on a charger for a long time after it was fully charged... (i thought newer phones had a disconnect for charging)
What bothers me is how suddenly the phone has become stricken with this... problem. It has only been 2 weeks, and battery life is effectively halved, and I am afraid to even USE navigation anymore (unless I hold the phone up infront of an AC vent, which I did all the way home >.< not a fun task since its a manual!)
Thanks in advance!
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure to not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
Edit: if you have insurance through at&t I would go back to complete stock (get rid of tampered flag and red warranty warning included) and let them know it's freezing up. They should send you a replacement and it may help you out...
OfficialLocdoGg said:
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure you not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
Click to expand...
Click to collapse
Yeah actually I just factory resetted the phone, and its absolutely normal now... Furthermore the USB speed is no longer 1mb/s and instead is back up to USB3 speeds!
BTW I did a firmware AND software factory reflash / reset.

LG G5 overheating....

Hey everyone. I literally just got my G5 in the mail a couple hours ago and went through the setup process. It was plainly obvious that the phone was really hot. Has anyone else noticed this? I don't know if this is a common thing or if it may just be my phone....
My LG G5 is not received.So I don't know.When I get it,I will answer this.
Mine gets a little warm after heavy use and while charging, but I wouldn't call it hot. Try pulling the battery and see if the battery is causing the heat.
Mine also got hot during the setup process. I was adding my gmail account and fiddling around with it while it was charging and it got noticeably hot. Haven't had a problem since then.
I was playing with one in the ATT store and it seemed to be getting warm on the back just to the left of the fingerprint reader (if looking at the back). I wouldn't say it was hot, just warm.
Most phones heat up a bit during setup, just like some do during updating. I'm guessing it may be a little more noticeable with the metal design.
Verizon unit here and mine was also hot when setting up but quickly cooled down. I will add that i did not have my phone plugged in when setting it up.
Mine was really hot during the setup process. If I'm doing nothing with the screen off, it's cool. But doing anything with it, generates more heat than I would like. Taking photos feels like I'm holding a hand warmer.
I read LG isn't aggressively throttling the CPU like Samsung so at this point that's what I'm assuming is going on.
It would be nice if there was a straight forward way to compare temperatures objectively instead of subjective descriptions like warm, little warm, hot, too hot.
Honestly I wouldn't worry about it too much unless it happens after your initial device set up. Normally with the LG's I've noticed that they get hot during a first boot and setup. The only other time I've experienced it like that is if I'm playing a game or on Skype.
whitetyler said:
Hey everyone. I literally just got my G5 in the mail a couple hours ago and went through the setup process. It was plainly obvious that the phone was really hot. Has anyone else noticed this? I don't know if this is a common thing or if it may just be my phone....
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after setup, (not charging) installing all my apps it got warm but not where i would have to put it down.
it seem that this phone have a lot of problem............... should i go pick up my package?
Verizon user here. I didn't notice anything warm during setup but I noticed on my first test call that after about 10 minutes it was getting warm to the point of being uncomfortable. I've a text message restore running for about 10 minutes now with the display on and the phone is cold to the touch. Not sure what may be causing the temp variances. An unlocked CPU sounds plausible which i'm kind of okay with. Has anyone notice poor call quality. According to the person I was talking to my voice would go through periods of crystal clarity and inaudible garble. Not sure if it was on my end or theirs. I'll return with updates.
Got my My LG G5 from T-Mobile... After 3 days the phone has been overheating, and every 10 seconds it drops Mobile Connection...I went through a plethora of tests with T-Mobile Support and they determined that I need a replacement device...so waiting for the replacement...One other thing, I notice this happened after calling T-Mobile to Unlock the device...So not sure if there is any correlation between my issue and T-Mobiles Unlock App, T-Mobile said the two were not related.
I did factory reset and left for 10 minutes after first boot then setup my credentials and left phone on WiFi for 1 hour before I did start downloading
Sent from my LG-H830 using XDA-Developers mobile app
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The only 2 times i had the phone get warm was whdn i setup it up and when i tried to film a 4k video while charging it and it caused the phone to stutter and even the clips stuttered.
I think there are communication problem here, when people mention hot, how hot is it, as different people defines them differently, I know my friends phone is only warm, but he just say hot.
all the LG phones i heard get HOT or overheated. this has been happing for so many years, nothing new.
i notice this 4 years ago with my LG phone. i thought they would have fixed it by now.
umbrokhan said:
all the LG phones i heard get HOT or overheated. this has been happing for so many years, nothing new.
i notice this 4 years ago with my LG phone. i thought they would have fixed it by now.
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I had the V10 for about 4 months, only get s warm, not hot.
Setup no heat, installing all apps for 20 mins no heat. Lots of photos not heat. Not seeing an issue with over heating

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