[Q] Pink Touch Keys? Defect? - Galaxy S II Q&A, Help & Troubleshooting

Hey guys
I have a problem where my the backlight of my touch keys appear dull pink instead of bright white. (I'm referring to the buttons next to the home key)
Is this a defect? Should I exchange? Anyone else have come across this problem?
Thanks

yes that would be a defect; have you got any pictures?

I tried taking a photo but it appears white on camera. It definitely looks pink in person

not normal. mine look snow white

Ive seen several SGS2's due to the yellow tinting issue and I've seen only 1 unit that had a really bright backlight at the same time that unit didnt not have any screen defects for me, only 1 out of over a dozen seen in person.

I can confirm my touch keys look rather pinkish than white, though it doesn't bother me.

yeah i agree with sp1tfire, I hadn't noticed but now that you mentioned it there is a definite slightly pinkish colour. Not that it really bothers me though.
John

Mine are light grey. Which is fine by me.
Sell it on eBay as having had a button customization. There are all sorts of idiots out there.

Mine appears pink too. I thought it was the way it was supposed to look as I don't know anyone else who I can comapare mine too. Although compared to an SGS1 it looks a lot more dull and pink - not white like the SGS1. I guess it is a defect then? I'll probably just leave it on account of the hassle it will be to send it back and not very important to me. I also have them always turned off as well

Mine r like this too I've heard people say on sgs forum its to do with the screen that's aload of rubish. If you look closely you can see its over spray from the black (dark purple) check it out yourselfs get a magnifying glass.

Hmm seems a lot of ppl have pink buttons. Yeah compared to the sgs its not as bright. probably because theres no grey outline for the buttons painted on the screen. On the sgs2 its completely produced through backlighting. hmmm ill wait a few weeks cos its a real hassle to get it replaced
Edit: The keys dont even turn on anymore! it seems the light blew out just a few mins ago! definitely a defect there
Edit2: nvm it seems it auto turns off on low batt. Recharging made it go on again. however its still pink

my buttons appear pink-ish too. but it doesn't bother me and i just love this phone, so i wouldn't send it back for this tiny issue. also, my previous phone was a htc blackstone, with a standard lcd screen, and it might just be, the buttons look pink, because the white on the screen is so bright and clear i haven't had a fully black screen w/o any backlight and the buttons light up. probably, they'll look white then.

Pinkish touch key is kind of weird.... I was expecting snow white in color as well.

Related

Display Color...

So I have had my g tablet for a couple of weeks now and I have noticed that my display color seems a bit off. Mainly being the whites, they have a red tint to them but it is really across the board. Any ideas? Do I need to call Viewsonic for an RMA? What?
Also, just a side note, my wife just got her Ipad2 and I must say that is a slick looking device. And you gotta love that display with those WIDE viewing angles. I am not an Apple person because I don't think some program should be able to rule what I can and cannot add to my devices.
Update: So I think i might have figured out my issue. Apparently the screen is tweaked because when I put pressure at the opposite corners, upper left andlower right, all of a sudden BAM nice and bright. We will see how long this lasts.
Update #2:
Here are some pics of the device both before and after when the screen is acting up. Now it just seems like it is dark with the red tint now...
Oh weird, I've never seen something like that before. Is it still fixed?
Nope, it constantly switches back and for.

[Q] AMOLED blacks?

Hi,
I have read a great deal about Super AMOLED plus screens having the best blacks because they physically dont turn on the backlight, saving power.
Now i have noticed, When viewing a black screen in the dark, there is actually a fair bit of light leaking through. even though it is "black light" (like on an LCD)
Can anyone else confirm this, or explain it?
Thanks
Its as black as black can be for me.
jayquinten510 said:
Hi,
I have read a great deal about Super AMOLED plus screens having the best blacks because they physically dont turn on the backlight, saving power.
Now i have noticed, When viewing a black screen in the dark, there is actually a fair bit of light leaking through. even though it is "black light" (like on an LCD)
Can anyone else confirm this, or explain it?
Thanks
Click to expand...
Click to collapse
Perhaps the black wallpaper is not a pure black, instead it's a combination of colours to make it appear black.
I really can't see it in mine, but I've always wondered about this when looking for a black wallpaper. It's actually hard trying to find the darkest black using a PC, and wondered how you can really tell, as all black wallpapers would be a combination of colours.
I think it would be great for the power saving on the SAMOLED screens if you had an option to select "no" wallpaper or colour, so the background would automatically not actually turn on, using zero power.
This would guarantee you are using the purest BLACK and ultimately ZERO power on the background of your SAMOLED screen.
How does my theory sound
No Wallpaper and Colors apps in the Market will do a pure black wallpaper.
Use a microscope. lol
Actually it is a nice way to do it. Go to hobby town or somewhere and get a cheapy 10.00 microscope and you can look at the actual pixels. Not only can it help you here, but its always rather interesting to see.
Also, keep in mind that even when black, it still does have a little power in it, even if very minute, and still allows light a little bit, even if just in very very very very very minute amounts.
Ohh! Someone else has this to!
What happens is if you look at a pure black in the dark yolu will see almost white / grey areas, and it is not the image it is the same for everything that is 100% black , but is less noticible when something else in on the display, I also have a dark spot in the center of mine when it's on min brightness, Might send to Samsung, Or ask Vodafone they seemed to have a dodgy batch of phones.. this will be my 3rd
So I think it's a defect? The first phone I had didn't do this
MacaronyMax said:
Ohh! Someone else has this to!
What happens is if you look at a pure black in the dark yolu will see almost white / grey areas, and it is not the image it is the same for everything that is 100% black , but is less noticible when something else in on the display, I also have a dark spot in the center of mine when it's on min brightness, Might send to Samsung, Or ask Vodafone they seemed to have a dodgy batch of phones.. this will be my 3rd
So I think it's a defect? The first phone I had didn't do this
Click to expand...
Click to collapse
Im glad im not the only one!
Yeah, I already sent my first GS2 back for screen problems, I dont want to have to send it back again and live without it for another 3 weeks. Also, I have subsequently flashed custom roms, so I would prefer not to.
If it ends up breaking, I'll just get the screen replaced when it happens.
Instal lcd test from market. When you see black,its like the screen is off...try it...
Sent from my GT-I9100 using XDA App
jayquinten510 said:
Im glad im not the only one!
Yeah, I already sent my first GS2 back for screen problems, I dont want to have to send it back again and live without it for another 3 weeks. Also, I have subsequently flashed custom roms, so I would prefer not to.
If it ends up breaking, I'll just get the screen replaced when it happens.
Click to expand...
Click to collapse
Hmm, I just ordered a JIG thing to use to set my counter in download mode to 0, should be useful for other things too But as soon as this is herre I think I'm going to send it off I think, It can be annoying
claimui said:
No Wallpaper<snip> apps in the Market will do a pure black wallpaper.
Click to expand...
Click to collapse
Excellent, thanks for the tip, it's as black as I'm going to get ;-)

Blue Vertical Lines In Sunlight

Hey guys. Was out and about the other day and was using my phone and as I tilted the phone down out of the glare of the sun I noticed some weird vertical lines on my screen. Each evenly spaced same colour etc.
I can not replicate the effect unless there is large amounts of light or im outside in real light. BEAR IN MIND ITS ONLY VISIBLE AT CERTAIN ANGLES.
The lines don't appear on any pictures or hinder the video. They ar only visible during sunlight.
What im wondering has anybody else got this I will say issue. Or any insight as to what it could be? If there's a problem Carphone warehouse will want to repair it and not give me a swap for a new phone. What light does anyone have to share. Or am I just being paranoid?
My Titan is exactly the same, I think its just the way the screen works and is nothing to worry about.
Hazeno said:
Hey guys. Was out and about the other day and was using my phone and as I tilted the phone down out of the glare of the sun I noticed some weird vertical lines on my screen. Each evenly spaced same colour etc.
I can not replicate the effect unless there is large amounts of light or im outside in real light. BEAR IN MIND ITS ONLY VISIBLE AT CERTAIN ANGLES.
The lines don't appear on any pictures or hinder the video. They ar only visible during sunlight.
What im wondering has anybody else got this I will say issue. Or any insight as to what it could be? If there's a problem Carphone warehouse will want to repair it and not give me a swap for a new phone. What light does anyone have to share. Or am I just being paranoid?
Click to expand...
Click to collapse
I've got mine from Carphone warehouse. Haven't noticed this yet. They will replace it for you within 28 days. Else it goes to HTC for repairs. However, where did you find this sunlight? It's been so gloomy out here. BTW as mentioned above, this could be just the normal screen behaviour. The other two issues with screen that have come up so far are - the pink dot in the middle and grey keys visible on white background. Nothing back from HTC.
Hold your Titan with the screen directly facing you, at about 3/4 arms' length (as in, just sorta normally with your elbow bent a little) under diffuse light, with the phone powered up and the screen off.
Then tilt the phone backwards. As you get about 3/4 of the way back, you might see a regular pattern of thin stripes running up and and down on the screen.
They are not visible when the screen is powered up. I think it's just a normal part of the way the LCD panel works. As an analog, on my Dell Venue Pro, I could see a grid of dots under its AMOLED screen when looking closely at an oblique angle similar to as described above.
I also have a matte finish screen protector on my Titan, which might be making this more pronounced. In any case, it is absolutely *not* happening when the screen is powered up -- even in black areas of the screen.
Hmmm... Maybe it's a future charging grid.
have you guys noticed anything new in regard to htc amaze blue lines. i just go the phone a week ago and i have been noticying the same things. any new info thank.
My Titan also has these blue vertical lines, and it is seen only in daylight with screen off.
I see the same too but I thought it was from my screen protector...

[Q] Does your backlit buttons have yellow/green tint?

Hello all,
opened my white 920 today and I fiddled around with it for abit. I just noticed however that the backlit buttons have a very obvious yellow/green tint to it. When I compare it with full brightness white on the screen (as the buttons arent affected by it), it is very obvious.
Do you guys have something similar issue, or does your backlit buttons appear as crispy white as when you have full brightness on your screen?
yeah, i have the grey 920. the buttons are really yellow... im trying to ignore it, but if other people have pure white backlit keys, i will send it back i guess.
faeredia said:
yeah, i have the grey 920. the buttons are really yellow... im trying to ignore it, but if other people have pure white backlit keys, i will send it back i guess.
Click to expand...
Click to collapse
The only "positive" I can see about this is if you're watching the phone with tired eyes (when waking up in the morning in the dark or something) and you have low brightness but the 3 buttons are shining with the full crispy white and might hurt/annoy your eyes (unless the light can be completely turned off somehow). Yellow tint is after all more "calm" to the eyes. But other than that I guess it should be considered a defective unit.
Read though from a different user that his keys starting becoming more white after his 3 days of ownership. How long have you had the phone?
Compared full brightness to my old Desire HD, and the DHD white appears way more crisp and whiter. DHD uses super LCD. I thought this was supposed to be a top device, dafuq is this????
My black 920 does not have tinted buttons, my yellow one does. Might be an idea to add the color you are seeing this on to your posts, I am assuming the non-black versions have this ?
this'll be my second week with it. i played with a black one in store at JB, the buttons seemed pretty white. havent seen a grey one like mine in store though, so nothing to compare it to. might send an email off to nokia about it actually.
---------- Post added at 04:29 PM ---------- Previous post was at 04:11 PM ----------
talking to a Romel via Nokia Chat right now, he has so far said there is nothing defective with my phone. but he did just ask if changing the brightness settings on the phone also changes the brightness of the capacitive buttons. for me, i actually dont see any change. how about you guys?
pencilcase said:
My black 920 does not have tinted buttons, my yellow one does. Might be an idea to add the color you are seeing this on to your posts, I am assuming the non-black versions have this ?
Click to expand...
Click to collapse
I have a White model. I compared full brightness with my old Desire HD. The white colors on DHD is much, much more white (white as snow) when put next to the Lumia 920 that has a slight - yet obvious - tint to it. The buttons are even more tinted.
faeredia said:
this'll be my second week with it. i played with a black one in store at JB, the buttons seemed pretty white. havent seen a grey one like mine in store though, so nothing to compare it to. might send an email off to nokia about it actually.
---------- Post added at 04:29 PM ---------- Previous post was at 04:11 PM ----------
talking to a Romel via Nokia Chat right now, he has so far said there is nothing defective with my phone. but he did just ask if changing the brightness settings on the phone also changes the brightness of the capacitive buttons. for me, i actually dont see any change. how about you guys?
Click to expand...
Click to collapse
Changing brightness for screen does not change brightness on buttons. I could live with tinted buttons for when using phone in the dark since you cant turn buttons off or lower them. But as soon as I saw the whites (on screen) on my Desire HD were far superior, I called for a replacement.
I dont know if simply the DHD has a better display, but I dont wanna roll the risk when im gonna be having this phone for the next 2 years. DHD uses Super LCD while Lumia 920 uses IPS TFT, and as far as I know IPS is supposed to be better. Either way, im hoping the replacement will be different. If the screen (not buttons) is gonna be the same on replacement, im simply gonna assume its how its supposed to be. Just kinda sad though how my 2 year old DHD is showing better, more crisp colors than the brand new Lumia 920.
I have taken three pictures with a bad digital camera that might help people tell the difference.
(sry for blurry pic 2 and 3)
Picture 1 (lumia down most)
Picture 2 (lumia on right)
Picture 3 (lumia down most)
Try look at one screen, then quickly the other, then back to the first one... Keep jumping between the two screens quickly with your eyes and you will notice the very different kind of whites the displays are showing, you can tell the Lumia is not showing as "snow white" as DHD. Might not seem like a big deal on pictures, but it is very noticeable in person and a shame for such a high end device.
Nope.. My friend has it.. and they are completely white..
Waiting for replacement. Will receive either tomorrow or monday. I will then compare the current device with the new (since I have to use the same packaging im getting with the new, to ship in the other). Will update here when I did it all.
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
spenzher said:
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
Click to expand...
Click to collapse
I think it is. The 920 has the same chrome/silver over the soft keys as the Nokia and att labels. It's a common belief that the chrome alters the color of the white leds.
Sent from my Nexus 7 using Tapatalk 2
spenzher said:
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
Click to expand...
Click to collapse
n7slc said:
I think it is. The 920 has the same chrome/silver over the soft keys as the Nokia and att labels. It's a common belief that the chrome alters the color of the white leds.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Since so many wrote that they have pure white backlit keys on their devices (including white devices) I simply didnt wanna deal with it. :laugh:
Should get replacement tomorrow and I will report back.
Replacement update:
After receiving my replacement I can confirm that if you have a phone with yellow tinted buttons, your device's screen will most likely also be affected. I currently have the faulty and new device at hand, and from putting the devices side by side with full brightness while viewing a blank white page, I can easily tell the new device has a much brighter screen, the white is... way more white, while the faulty device has what seems to be a blue tint over it, and a lower brightness overall. Because of this, all colors are affected. Not only do they not stand out as much, but some brighter colors (such as yellow), will with the blue tint appear darker.
Note though, this is all with two devices side by side. Even if you have none to compare with, I can tell you the difference is very noticeable. I will recommend anyone who believe they have yellow tinted buttons, are therefore might be affected on the screen aswell, to get a replacement!
To make yellow tinted buttons most obvious, put your device on full brightness and go to a white blank page! Now look at your buttons and compare its "whiteness" to whats on the screen!
Note: The buttons will never be as bright and white as the screen. A non-faulty device will have a dark-layered-white (or they would sting your eyes when you used low brightness), while a faulty will have a most obvious yellow tint to it!
If anyone has any questions or something they want comparing from the two devices I have (up to 4 more days), please let me know.
3 Buttons - 3 colors ...
Juusuhako said:
If anyone has any questions or something they want comparing from the two devices I have (up to 4 more days), please let me know.
Click to expand...
Click to collapse
I received my 920 last Saturday. My 920 looks fine. Right now i notice the color stuff - or the "maybe" color stuff ...
The arrow on the left looks nearly white.
The windows symbol in the middle looks white (a touch of light green/yellow?).
The magnifier on the right looks nearly white.
Any idea?
Thx, SP
WinSP said:
I received my 920 last Saturday. My 920 looks fine. Right now i notice the color stuff - or the "maybe" color stuff ...
The arrow on the left looks nearly white.
The windows symbol in the middle looks white (a touch of light green/yellow?).
The magnifier on the right looks nearly white.
Any idea?
Thx, SP
Click to expand...
Click to collapse
What do you mean "nearly white"? A non-faulty device's buttons will be a darker tint of white (never as white and bright as on the screen). Do you know how cars sometimes has tinted windows you cant see through? Imagine the glass layer below over the buttons is tinted as such, making sure the light does not come through as strong, but remain white.
In regard to telling if it is faulty, all I can recommend is to turn brightness to full, make the theme white and then compare. Just keep looking back and forth on the screen and the buttons, you will indeed notice if they have a yellow tint to them, but im not sure with "nearly white".
Can you maybe go to a store and compare with a display model?
In the end its up to you if you wanna go for a replacement. If they're offering a free replacement you can take use of it, and if its the same, you can always ship the new device back (unless you're keen on the new one incase your current has scratches or whatever)
White seems not to be white...
Juusuhako said:
What do you mean "nearly white"? ... im not sure with "nearly white".
Can you maybe go to a store and compare with a display model?
Click to expand...
Click to collapse
Thanks for your reply! I compared with a display model and your right! White seems not to be white on my 920. My Lumia looks like there is dust in the display... It is pin sharp - but black is a bit grey - white is not full white. All the colors seems to be a bit "overlain by" a blue film...
I did not recognized it before - cos i did not compare the display with a different model...
... Thx, SP
WinSP said:
Thanks for your reply! I compared with a display model and your right! White seems not to be white on my 920. My Lumia looks like there is dust in the display... It is pin sharp - but black is a bit grey - white is not full white. All the colors seems to be a bit "overlain by" a blue film...
I did not recognized it before - cos i did not compare the display with a different model...
... Thx, SP
Click to expand...
Click to collapse
Good to know you could compare and identify the issue. I hope you will get a replacement. Know though that I recieved 2 phones with this issue. Im not sure if Nokia shipped out a batch of faulty devices, or if they're using different suppliers for their screens. Either way, you shouldnt ship your first phone back until you get the second, so that you can compare them and make sure the new isnt faulty/"from-a-bad-batch".
Well for me the white on the screen is totally white, no worries there but on the touch keys I can see a shade of yellowish tint on them
I put the display on full brightness and checked this...I have white lumia 920 model RM-821
The screen brightness and white levels are unrelated to the yellow tint on the buttons. I have a flawless phone and yellow buttons.
All new batches are having tinted buttons ( yellowish~green ). It was done on purpose to avoid disturbance at night because they do not dim when the screen adjusts itself to a lower level of brightness and that could potentially annoy you when the screen is set to low brightness at night.
It's how the phone is supposed to work. Now please don't go exchange your device if you have the so called " perfectly white buttons " for a tinted one. There are other things to worry about in a phone.
jagdesh said:
Well for me the white on the screen is totally white, no worries there but on the touch keys I can see a shade of yellowish tint on them
I put the display on full brightness and checked this...I have white lumia 920 model RM-821
Click to expand...
Click to collapse
If I only look at a faulty device, the white also appears... white. First when you have them side-by-side do you realize it. You would need to compare in a store like someone else did in this thread I believe, and he got a confirm on a faulty device.
Xeon said:
The screen brightness and white levels are unrelated to the yellow tint on the buttons. I have a flawless phone and yellow buttons.
All new batches are having tinted buttons ( yellowish~green ). It was done on purpose to avoid disturbance at night because they do not dim when the screen adjusts itself to a lower level of brightness and that could potentially annoy you when the screen is set to low brightness at night.
It's how the phone is supposed to work. Now please don't go exchange your device if you have the so called " perfectly white buttons " for a tinted one. There are other things to worry about in a phone.
Click to expand...
Click to collapse
No, I wont exchange. Like I mentioned I do not mind the yellow tinted buttons. I would prefer the white ones, but I cant go on exchanging every second/third day.
Thanks for the info though.

[Q] Does your S9+ whites shift red at an angle?

So I'm well aware of the AMOLED tech and that there is always some sort of a slight blue shift at an angle. I'm, honestly, completely fine with this. What is bothering me is that when my device is tilted it shifts slightly red before shifting blue. That happens at about a 30 degrees angle or so.
I saw somewhere in another thread around here that someone measured the whites to be calibrated at 6500K which is a bit yellow-ish than most LCD screens. In all honesty, though, my eyes can get perfectly callibrated to that temperature and if I haven't seen a bluer screen in a while I start perceiving the whites on the S9+ as perfect. And here's where the slight red shift just before the blue one starts to really bother me. For some odd reason, especially at night when the room is completely dark, this slight hinge of red completely decallibrates my eyes and when I get back to looking at the display straight-on whites appear to be very yellow-ish for a while. And getting into the red shift zone (about 30 degrees tilt) is actually rather common whilist handling a 6.2" inch device.
So do you experience a slight red shift before the blue one when you tilt your S9+ and if so - does it affect you in the same manner as it does affect me? I'm really curious as to whether I have an outlier display or this slight red shift is actually the norm across S9's and it's just me who has to suck it up eventually and just move on. Thank you for the input!
I had three s9+ devices and all of them had the exact same thing that you've described, so i'm pretty sure it's a common thing across all of the devices and therefore it shouldn't bother you
Is that an issue? Possibly all have it.
Sobertooth said:
Is that an issue? Possibly all have it.
Click to expand...
Click to collapse
That's what I'm asking. So far only one person has responded, though. Is that so hard for people to just answer with a goddamn "yes" or "no"... :/
My first S9+ had a more pronounced blue shift but didn't shift pink before it shifted blue. Unfortunately, they had mistakenly sent me a single SIM variant even though I ordered a dual one. Second one was the correct variant but I noticed that it shifted red so I got the best of my 14-day return window and sent it back. My third one was similar to my first one and nothing in it really bothered me but as it turns out it had a dead pixel right in the middle of the display - somehow it took me 4 days to even notice it but once I did I just couldn't cope with it. So now I'm having my fourth S9+ and it's the same red shift right before it goes blue, just like the second one. I'm just trying to understand how common is the red shift because I'm this close to returning this phone as well but at the same time don't want to put the retailer through any more crap as I already returned 3 phones. It's actually an issue for me, even more so than any black crush or whatnot else. It's just that if I see a lot of people having similar displays that it might actually help me cope with it and move on until my next purchase somewhere in the future.
mine does and that's perfectly normal
Yes
g.buyukliev said:
So I'm well aware of the AMOLED tech and that there is always some sort of a slight blue shift at an angle. I'm, honestly, completely fine with this. What is bothering me is that when my device is tilted it shifts slightly red before shifting blue. That happens at about a 30 degrees angle or so.
I saw somewhere in another thread around here that someone measured the whites to be calibrated at 6500K which is a bit yellow-ish than most LCD screens. In all honesty, though, my eyes can get perfectly callibrated to that temperature and if I haven't seen a bluer screen in a while I start perceiving the whites on the S9+ as perfect. And here's where the slight red shift just before the blue one starts to really bother me. For some odd reason, especially at night when the room is completely dark, this slight hinge of red completely decallibrates my eyes and when I get back to looking at the display straight-on whites appear to be very yellow-ish for a while. And getting into the red shift zone (about 30 degrees tilt) is actually rather common whilist handling a 6.2" inch device.
So do you experience a slight red shift before the blue one when you tilt your S9+ and if so - does it affect you in the same manner as it does affect me? I'm really curious as to whether I have an outlier display or this slight red shift is actually the norm across S9's and it's just me who has to suck it up eventually and just move on. Thank you for the input!
Click to expand...
Click to collapse
My issue is the always on display. The clock has a pink hue to it. I've only hady S9 plus for about 2 months. Weird part is my girl got hers at the same time and hers has it also. It's very annoying. On top of that if I go to an all white screen mine has more pink than hers. I tried a painful factory reset and it's all the same.
blane73 said:
My issue is the always on display. The clock has a pink hue to it. I've only hady S9 plus for about 2 months. Weird part is my girl got hers at the same time and hers has it also. It's very annoying. On top of that if I go to an all white screen mine has more pink than hers. I tried a painful factory reset and it's all the same.
Click to expand...
Click to collapse
It might be because of the wallpaper you're using
The clock (at least on the lock screen) will always have the same coloring and shading to it as the wallpaper
So maybe that goes for aod as well? Not sure because I'm not using aod, but it's worth a check

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