Hi all, I have problem with nokia care suite,
i follow the tutorial for debranding lumia 800 (I have Tmobile DE) but when it comes to step "click programming and choose refurbrish" i can't do that =( because if i click the programming tab it doesn't do anything =(
i think i did everything correct, i downloaded the fw version changed the product code, the grey cube button turned to green, also the program recognize my phone and shows "USB1-RM801" but i can't flash it....
also i tried every usb ports on my computer
p.s. I use windows 7 64bit and original usb cable.
I hope someone can help me
eccomania said:
Hi all, I have problem with nokia care suite,
i follow the tutorial for debranding lumia 800 (I have Tmobile DE) but when it comes to step "click programming and choose refurbrish" i can't do that =( because if i click the programming tab it doesn't do anything =(
i think i did everything correct, i downloaded the fw version changed the product code, the grey cube button turned to green, also the program recognize my phone and shows "USB1-RM801" but i can't flash it....
also i tried every usb ports on my computer
p.s. I use windows 7 64bit and original usb cable.
I hope someone can help me
Click to expand...
Click to collapse
What error are you getting?
Have you tried using Recover instead of Refurbish?
anseio said:
What error are you getting?
Have you tried using Recover instead of Refurbish?
Click to expand...
Click to collapse
the problem is i don't get any errors or anything, the programming button doesn't work at all, when i click nothing happens, not even opening the refurbrish or recover droplist...
eccomania said:
the problem is i don't get any errors or anything, the programming button doesn't work at all, when i click nothing happens, not even opening the refurbrish or recover droplist...
Click to expand...
Click to collapse
Are you following this process?
http://forum.xda-developers.com/showthread.php?t=1457341
anseio said:
Are you following this process?
http://forum.xda-developers.com/showthread.php?t=1457341
Click to expand...
Click to collapse
yes i tried that method too.. but no luck =(
i can't click programming button thats the problem... it's kinda deactivated I think
Are you opening product code RM-801 or have you moved the firmware to a different folder? Not much can be done from the RM-801 folder.
I'm just having problems installing Nokia Care Suite. It gets so far and I get a 1220 error.
Any ideas?
Sent from my iPad using Tapatalk HD
It's some odd registry error, right? I think you just click through it. You'll have to navigate to the program folder to open the launcher. IIRC, that's what I had to do.
eccomania said:
yes i tried that method too.. but no luck =(
i can't click programming button thats the problem... it's kinda deactivated I think
Click to expand...
Click to collapse
so, how did you solve this problem? Ive got exactly same trouble wasting my time for days...
Do You ha e a screenlock code on the device. I had to remove my Outlook account, which requires a screenlock code, remove the code and then I was good to go.
Sent from my Lumia 800 using Board Express
anseio said:
Are you opening product code RM-801 or have you moved the firmware to a different folder? Not much can be done from the RM-801 folder.
Click to expand...
Click to collapse
This. In order for the Programming menu to be available, you need to select "Open Product" from the File menu and choose the correct product code (RM-819, RM-801, etc.).
My problem is I can never get passed the "Checking Mode" or "Starting" stage. I keep pressing the volume up button + insert USB cable until I feel a short vibration. After that, Windows will recognise my device as DLOAD and after a short while, the device restarts. Nokia Case Suite will then prompt me to unplug the USB cable, shutdown the device and do the volume up + insert USB cable routine again. Rinse and repeat. What did I do wrong? I am using Windows 7 64-bit.
EDIT: I solved my problems by going to the C:\Program Files (x86)\Nokia\Nokia Care Suite\Drivers\ directory and manually installing all the x64 drivers.
Im also having a few problems with NCS... i just figured I would piggy back off this thread rather than start a whole new one....
When installing I get a error that says.... "ERROR 1904.Module C:\Program Files (x86)\CommonFiles\nokia\Service Layer \C\Service Modules\ServiceModule_00003\msml4.dll failed to register" I hit ignore but now when i connect my phone to my PC... it isnt being recognized as DLOAD or QC or anything. I am at a loss... i went through and installed the drivers that were in the Nokia folder manually, except one it wouldnt install for some reason. Any help would be greatly appreciated.
I am having the same problem on my lumia 920. I didn't find a solution yet. This thread is the only thing I found so far.
Edit: I tried ncs on x64 w7 and x86 w8
Not starting
my phone is not sarting after installing nopkia evolve
eccomania said:
Hi all, I have problem with nokia care suite,
i follow the tutorial for debranding lumia 800 (I have Tmobile DE) but when it comes to step "click programming and choose refurbrish" i can't do that =( because if i click the programming tab it doesn't do anything =(
i think i did everything correct, i downloaded the fw version changed the product code, the grey cube button turned to green, also the program recognize my phone and shows "USB1-RM801" but i can't flash it....
also i tried every usb ports on my computer
p.s. I use windows 7 64bit and original usb cable.
I hope someone can help me
Click to expand...
Click to collapse
I had same stupid problem. You have to change your o.s.country and region from control panel. Try UK or USA. Both will work..
Hope this will help.
Related
Hey guys so instead of flooding the root thread i thought id ask it here,
Having tried the "USB\Vid_0fce&Pid_adde\" in regedit and not finging anything i tried
looking for it under USB massive storage detailed section i have found what i think is a device ID...well the only difference is it doesnt end in _adde, it ends in _e12e in fact it looks like
USB\VID_0FCE&PID_E12E\CB511GSXQM
i have repaired my device using seus and still the same thing...could that be my device ID? its i believe 4 digits shorter than the one in the DeviceID.txt which has me confused a little. Im using winxp and not win7 which i think might be the reason for the _adde part but let me know what you guys think.
thanks
imisky said:
Hey guys so instead of flooding the root thread i thought id ask it here,
Having tried the "USB\Vid_0fce&Pid_adde\" in regedit and not finging anything i tried
looking for it under USB massive storage detailed section i have found what i think is a device ID...well the only difference is it doesnt end in _adde, it ends in _e12e in fact it looks like
USB\VID_0FCE&PID_E12E\CB511GSXQM
i have repaired my device using seus and still the same thing...could that be my device ID? its i believe 4 digits shorter than the one in the DeviceID.txt which has me confused a little. Im using winxp and not win7 which i think might be the reason for the _adde part but let me know what you guys think.
thanks
Click to expand...
Click to collapse
1.Download Sony Ericsson's official update tool,
2. Install and Open the update tool,
3. Turn off X10, and hold "return" buttom, and connect the usb cable
4. wait for update tool to recognize and check your X10.
5. then go back to regedit to find it.
In another word, let SE official update tools recognize your phone first.
hello friend, Raj here.
I have been using the X10i since past 6 months. I bought the phone my UAE & i am presently using it in India.
1) Is there any firmware upgrade available for my phone?
My phone info says-
Model - X10i
Firmware - 1.6
Baseband version - 1.0.14
Build number - R1FA014
2) My phone does not have the Android market application inbuilt in it! how & from where do i download that app?
3) How do i install applications downloaded to my computer from Android market, to my phone?
4) I am not able to access Calender since it requires me to log in to my Gmail account. everytime i try to do that, it says "error, try next time"! is there any way i can start the calender without registering?
Thanks.
raj_5004 said:
1) Is there any firmware upgrade available for my phone?
Click to expand...
Click to collapse
Hi.
Yes there is, considering a lot of us are running R2BA026, that should give you an idea of how far behind you are.
raj_5004 said:
2) My phone does not have the Android market application inbuilt in it! how & from where do i download that app?
Click to expand...
Click to collapse
Personally, I would debrand and update your handset with UK generic FW, which will give you the Market app, which will answer question 3, and as you need to register for the Market to use it, that also answers your 4th question.
1) Install SEUS (Sony Ericsson Update Service).
You can get it from here: http://www.sonyericsson.com/cws/download/1/110/61/1275980198/Update_Service_Setup-2.10.6.21.exe
2) Run SEUS, follow the prompts. You don't need to update the phone through it, but get the phone ready for updating. This process should install the drivers necessary for the rooting process.
Note: I suggest you keep your USB cable attached to that USB port. Remember which USB port of your computer it's attached to, as changing USB ports can lead to a bit of confusion for the next 2 steps!
3) To check if #2 was successful, click on Start, click Run, and type: regedit
In the Registry Editor that pops up, click on Computer, press CTRL+F, and search for this: USB\Vid_0fce&Pid_adde\
After it's finished finding, on the right side you'll see DeviceInstance, then it says REG_SZ, then it says something like USB\Vid_0fce&Pid_adde\5&270d2a78&0&3
You'll need that last bit (in this example: 5&270d2a78&0&3 Yours would probably be different). This is your DeviceID (you'll need it soon!)
Note: You may have multiple of these if you plugged the USB cord into many USB ports on your computer. Each USB port will give a different DeviceID, so if you have more than one DeviceID, you'll have to choose one, and if it doesn't work (you'll find out when you reach #5!) you will have to choose another one.
Alternatively, download the file in the next step and extract it, go to the folder called 1st, and run the DeviceID.jar file. It should give your DeviceID
4) Download this:
http://filevo.com/1nlq8wryo11u.html
or from here: http://rapidshare.com/files/404363083/i_R1FA16_ft.rar.html
Extract it.
In the step1 folder, you'll see a file called DeviceID.txt
Open it up, delete whatever's there, and put YOUR DeviceID (that you found from the previous step).
Save the file and close notepad.
Note: Make sure there are no extra spaces or lines after/before the DeviceID. The ONLY thing that should be in the file is your DeviceID, NO SPACES/LINES (for example, only this: 5&270d2a78&0&3 [yours will probably be different])
5) Take out the USB cable from your phone (leave it plugged into your computer)
Turn your phone OFF
Open up step1.cmd (it's not inside the step1 folder, but outside it), but DON'T PRESS ANYTHING
Now we have to put the phone into flash mode. This is how you do it:
Hold the Back button on your phone, and while holding the back button, insert the USB cable into the phone.
A green light should come on the phone (like when it's charging or a missed call)
Quickly "Press any key to continue..." in the open step1.cmd window.
Let it finish what it's doing. It will say "Press any key to continue..." after it's finished. Until then, DON'T touch anything!
If you get problems in this step, refer to this post:
http://forum.xda-developers.com/showpost.php?p=6970868&postcount=3
Here's a helpful video for common java issue: http://forum.xda-developers.com/showthread.php?t=713457
After completion, this will give you a Generic X10i R1FA016 firmware (check it by pressing the left button, go to settings>about phone and at the very bottom under build number)
Click to expand...
Click to collapse
- Newbies Guide to Rooting X10 and giving you the newest firmware!
Follow those steps and when you've completed them run SEUS which should update you to R2BA026, and give you the Market app. If you run in to any issues read the links provided as the chances are it will be user error if you do.
Thanks a lot buddy.
Will de-branding my phone affect future upgrades to Android 2.1 in any way?
Also, why is de-branding necessary to access calender???
raj_5004 said:
Will de-branding my phone affect future upgrades to Android 2.1 in any way?
Click to expand...
Click to collapse
Nope, apart from you'll be the first in line to get it.
raj_5004 said:
Also, why is de-branding necessary to access calender???
Click to expand...
Click to collapse
It isn't, but if want to use the Market you are going to need a gmail account.
I tried using SEUS but failed at step 2 itself!
It says press back button while inserting USB cable in phone & keep pressing back button. i did the same & waited & waited for 5 minutes, but no response!
then my finger started hurting & i had to abort the process! does it take so long?
raj_5004 said:
I tried using SEUS but failed at step 2 itself!
Click to expand...
Click to collapse
You're not doing it right, should take about 5 seconds for seus to recognise the phone. Try again.
Sorry for the back-to-back posts, but can i update my phone country to India instead of UK? i think Indian X10s do get Android Market. Since i am using the phone here in India & in future would like to get this serviced in india itself, i would prefer my phone to show India in country!
It honestly doesn't matter. I'm in Canada but I'm using a Latin American firmware. But yes, to get it serviced I guess you need it. How about asking someone with the Indian firmware to dump it for you?
That is precisely the reason i am looking for the indian version instead of UK.
None of my friends have a X10 & strangely, even google dint yield any satisfactory results.
I will opt for the UK update only if Indian update is not available.
Also, i am still not able to open the calender using my gmail account. evertime it says "error! try again later" !!!
raj_5004 said:
That is precisely the reason i am looking for the indian version instead of UK.
None of my friends have a X10 & strangely, even google dint yield any satisfactory results.
I will opt for the UK update only if Indian update is not available.
Also, i am still not able to open the calender using my gmail account. evertime it says "error! try again later" !!!
Click to expand...
Click to collapse
so did you manage to update to a newer firmware yet? you said a while back that "holding the back button" did not work. You need to have the phone off before you do this step.
1. turn phone off
2. connect usb cable to phone, but not to pc.
3. open SEUS and get to the stage that it says waiting for phone connect.
4. press and hold the back button (which will power your phone on in flash mode) and connect the USB cable to pc.
SEUS should now say "stop pressing back button" or something to that effect.
mrtim123 said:
so did you manage to update to a newer firmware yet? you said a while back that "holding the back button" did not work. You need to have the phone off before you do this step.
Click to expand...
Click to collapse
No, it still dint work. i tried it thrice & following all instructions carefully. i had the phone switched off.
1. turn phone off
2. connect usb cable to phone, but not to pc.
Click to expand...
Click to collapse
in SEUS, it says first connect USB cable to PC, then to phone.
3. open SEUS and get to the stage that it says waiting for phone connect.
4. press and hold the back button (which will power your phone on in flash mode) and connect the USB cable to pc.
SEUS should now say "stop pressing back button" or something to that effect.
Click to expand...
Click to collapse
Nothing like this happens in my case. Dont know whats wrong!
Guys, i managed to install Astro File Manager over the air! i did install a few apps to my comp & then to my phone using AFM but not all apps are available to install on the comp! thats the reason i needed Android Market on my phone.
Also, i dont understand why i cant register to google through my phone as i have to use the phone calender.
Guys, it re-installed SEUS & it detected my phone but i again failed! i am dumb!!!
1) Install SEUS (Sony Ericsson Update Service).
You can get it from here: http://www.sonyericsson.com/cws/down...-2.10.6.21.exe
2) Run SEUS, follow the prompts. You don't need to update the phone through it, but get the phone ready for updating. This process should install the drivers necessary for the rooting process.
Note: I suggest you keep your USB cable attached to that USB port. Remember which USB port of your computer it's attached to, as changing USB ports can lead to a bit of confusion for the next 2 steps!
3) To check if #2 was successful, click on Start, click Run, and type: regedit
In the Registry Editor that pops up, click on Computer, press CTRL+F, and search for this: USB\Vid_0fce&Pid_adde\
After it's finished finding, on the right side you'll see DeviceInstance, then it says REG_SZ, then it says something like USB\Vid_0fce&Pid_adde\5&270d2a78&0&3
You'll need that last bit (in this example: 5&270d2a78&0&3 Yours would probably be different). This is your DeviceID (you'll need it soon!)
Click to expand...
Click to collapse
I reached till here & searched for "USB\Vid_0fce&Pid_adde\" but no files were detected!
then i searched for "USB\Vid_0fce&Pid_adde" & i found a file which says-
MatchingDeviceId Reg_SZ usb\vid_0fce&Pid_adde
Thats it! no device ID in front of it!
raj_5004 said:
Guys, it re-installed SEUS & it detected my phone but i again failed! i am dumb!!!
Click to expand...
Click to collapse
Can you clarify, did you get into flash mode for it to install the drivers?
I re-installed SEUS. then I started SEUS, switched off my phone for 30 secs, connected USB cable to computer, then connected USB cable to phone while pressing the back button & kept pressing the back button until the phone got switched ON.
then SEUS asked me to open Notification bar & turn ON USB. i left the back button & did the same. then the screen showed "X10i connected" & your phone is up to date!
then i tried whatever you had mentioned but it was of no use as mentioned in my post above.
Also, SEUS detects my phone only 1 out of 5 times. the remaining times, it takes soooooo long that i have to abort the process & SEUS hangs!
Also, i have noticed that in my SEUS, in the phone models where you have to select your phone, there are two options, both which look like an X10 with names "X10" & "SO-01B". which one should i select? i tried with X10 but failed. then i tried with SO-01B & it dint detect.
You problem is that seus is not detecting your device..
Soln... User a laptop with win xp or vista or 7 32 bit...
Do a complete uninstall of seus. Clean the registry of any seus entries..
Reinstall seus..
Use a different usb port.
Now try..
The device is an x10 unless you your it from japan which if the case is then it is the so-o1.
If you want dump of indian firmware I can help you but I dont think a dump will be of much use to
You..
Chetan
raj_5004 said:
I re-installed SEUS. then I started SEUS, switched off my phone for 30 secs, connected USB cable to computer, then connected USB cable to phone while pressing the back button & kept pressing the back button until the phone got switched ON.
then SEUS asked me to open Notification bar & turn ON USB. i left the back button & did the same. then the screen showed "X10i connected" & your phone is up to date!
then i tried whatever you had mentioned but it was of no use as mentioned in my post above.
Also, SEUS detects my phone only 1 out of 5 times. the remaining times, it takes soooooo long that i have to abort the process & SEUS hangs!
Also, i have noticed that in my SEUS, in the phone models where you have to select your phone, there are two options, both which look like an X10 with names "X10" & "SO-01B". which one should i select? i tried with X10 but failed. then i tried with SO-01B & it dint detect.
Click to expand...
Click to collapse
cvchetan said:
You problem is that seus is not detecting your device..
Soln... User a laptop with win xp or vista or 7 32 bit...
Click to expand...
Click to collapse
Sadly, i dont have a laptop, i am not a laptop person!
Do a complete uninstall of seus. Clean the registry of any seus entries..
Reinstall seus..
Use a different usb port.
Click to expand...
Click to collapse
I tried all the above but in vain!
The device is an x10 unless you your it from japan which if the case is then it is the so-o1.
Click to expand...
Click to collapse
Thanks for confirming that.
If you want dump of indian firmware I can help you but I dont think a dump will be of much use to
You..
Chetan
Click to expand...
Click to collapse
yes, i would like to have the Indian firmware as that would make servicing my phones in India easier!
Can you tell me the disadvantages of having the Indian firmware when compared to the UK one?
I read that even Indian firmware has Android market & even India is getting a upgrade to Android 2.1 along with UK.
I tried using SEUS with different USB port & my phone was detected but again i found no DEVICE ID! the same thing happened which i have written in Post #14.
Is there any other method to find DEVICE ID? i even tried this-
Alternatively, download the file in the next step and extract it, go to the folder called 1st, and run the DeviceID.jar file. It should give your DeviceID
Click to expand...
Click to collapse
It shows a blank screen!!!
raj_5004 said:
then SEUS asked me to open Notification bar & turn ON USB.
Click to expand...
Click to collapse
SEUS doesn't ask you to do that, PC Companion does though. I've never known anyone have such problems getting SEUS to run.
I've a Lumia 800 I've followed the guide for Full unlock with NSS but I don't have any "Nokia Connectivity" in NSS!!! PLEASEE HELP!
UP UP UP
Stay Calm
first try searching in the thread for a similar problem followed by a solution, in the worst scenario, then try asking in a thread with a specific Title.
rafa8595 said:
first try searching in the thread for a similar problem followed by a solution, in the worst scenario, then try asking in a thread with a specific Title.
Click to expand...
Click to collapse
is 3 days serach! Cant install qualcomm driver
are you sure that you can install the qualcomm? in my lumia 800 i cant use the qualcomm because my hardware revision ends with a "2.4"
make sure that your lumia is not 2.4.
On a pc driver or a mac
Sent from my Lumia 800 using XDA Windows Phone 7 App
asmanthebell said:
On a pc driver or a mac
Sent from my Lumia 800 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Revision 2.3
This is what i get when try to flas .nb files!
sub078 said:
I've a Lumia 800 I've followed the guide for Full unlock with NSS but I don't have any "Nokia Connectivity" in NSS!!! PLEASEE HELP!
Click to expand...
Click to collapse
Are you sure that they should reside in NSS? As far as I know the Nokia Care Suite, NCS comes with some drivers as well... You might wanna try those...
ChrisKringel said:
Are you sure that they should reside in NSS? As far as I know the Nokia Care Suite, NCS comes with some drivers as well... You might wanna try those...
Click to expand...
Click to collapse
Nothing to do! Qualcom dont installed! NO DRIVER NO FLASH! I sell this phone on monday and roll back to Android!
Check under C:\programfiles\nokia\ncs\drivers install all of the files in there then goto your drivers page on windows an right click and hit install drivers. If it says cannot be found. PM your Skype and I will try and help you further.
Sent from my Lumia 800 using XDA Windows Phone 7 App
Someone can explaine the EXACT procedure to access to download mode on lumia 800? nothing seem to work! VOL UP and power, VOL DOWN and power.... nothing! Please explaine me the EXACT procedure!
try to flash using linux.
i also flashed my first customrom using dd in ubuntu.
have a look at my thread that i created when i tried to flash, it might help u too: http://forum.xda-developers.com/showthread.php?t=1698272
cheers
sub078 said:
Someone can explaine the EXACT procedure to access to download mode on lumia 800? nothing seem to work! VOL UP and power, VOL DOWN and power.... nothing! Please explaine me the EXACT procedure!
Click to expand...
Click to collapse
Vol UP and power, if it does a short vibration and shows a Qualcomm Storage device on Windows, and Windows asks you to format the device (which you click cancel)/this device shows on diskmgmt.msc or diskpart, THEN you have a flasheable device.
If you do Vol UP and power, and it does a long vibration and boots Windows Phone, you have the weird bootloader.
If you do Vol UP and power, and it does a short vibration and Windows recognizes the device as Nokia DLOAD, you have the new bootloader.
You actually don't need any driver if your Lumia is able to be flashed. Qualcomm drivers are needed only for development purposes.
rescbr said:
Vol UP and power, if it does a short vibration and shows a Qualcomm Storage device on Windows, and Windows asks you to format the device (which you click cancel)/this device shows on diskmgmt.msc or diskpart, THEN you have a flasheable device.
If you do Vol UP and power, and it does a long vibration and boots Windows Phone, you have the weird bootloader.
If you do Vol UP and power, and it does a short vibration and Windows recognizes the device as Nokia DLOAD, you have the new bootloader.
You actually don't need any driver if your Lumia is able to be flashed. Qualcomm drivers are needed only for development purposes.
Click to expand...
Click to collapse
O MOTHER OF GOD! Thank u! REALLY THANK U
I have the weird bootloader.... what can I do?
sub078 said:
is 3 days serach! Cant install qualcomm driver
Click to expand...
Click to collapse
ChrisKringel said:
Are you sure that they should reside in NSS? As far as I know the Nokia Care Suite, NCS comes with some drivers as well... You might wanna try those...
Click to expand...
Click to collapse
There is no such thing as a qualcomm driver. It is the end of the line....read Help i brick my lumia
So... finally with fuk*/+-^%&$ing bootloader what can I do? Nothing?
sub078 said:
So... finally with fuk*/+-^%&$ing bootloader what can I do? Nothing?
Click to expand...
Click to collapse
Unfortunately nothing.
sub078 said:
So... finally with fuk*/+-^%&$ing bootloader what can I do? Nothing?
Click to expand...
Click to collapse
My advice is to bring it to NOKIA CARE repair center and i hope you still have warranty with your lumia. If none, you can still have them reflash it. Thats the only option left to do.:angel: trust me i've been dealing with this issue for almost a month now. Ive gone to every 3rd party cellphone repair service but no luck.
Hi guys
i picked up a lumia 800 from work that was ex display. it has the demo content on it, and i can't seem to remove it. I even gave it to my Nokia rep and they cant remove it either.
I tried following the instructions on this site, but Navifirm doesnt work anymore and the phone isnt being detected by nokia care suite.
does anyone have the required files/programs saved somewhere and can help me out?
It's a RM-801 - Lumia 800 - Australia.
Thanks guys,
Chris
yaggy85 said:
Hi guys
i picked up a lumia 800 from work that was ex display. it has the demo content on it, and i can't seem to remove it. I even gave it to my Nokia rep and they cant remove it either.
I tried following the instructions on this site, but Navifirm doesnt work anymore and the phone isnt being detected by nokia care suite.
does anyone have the required files/programs saved somewhere and can help me out?
It's a RM-801 - Lumia 800 - Australia.
Thanks guys,
Chris
Click to expand...
Click to collapse
Hi Chris, you can try Nokia Software Updater for Retail, just read THIS
Can't found a working download link so I have to search in my backups if you can't find one.
Greetz,
Rataplan said:
Hi Chris, you can try Nokia Software Updater for Retail, just read THIS
Can't found a working download link so I have to search in my backups if you can't find one.
Greetz,
Click to expand...
Click to collapse
Hi thanks for the tip.
I followed the instructions as per the program, and it works for the most part. when the phone reboots from the flashing of the new firmware, everything is fine... but then it says "preparing" and starts loading demo content on the phone again.. I think i need to update the ROM not just the firmware..
Is there a way to do that?
yaggy85 said:
Hi thanks for the tip.
I followed the instructions as per the program, and it works for the most part. when the phone reboots from the flashing of the new firmware, everything is fine... but then it says "preparing" and starts loading demo content on the phone again.. I think i need to update the ROM not just the firmware..
Is there a way to do that?
Click to expand...
Click to collapse
OK, you've got a demo version and ii's not recognized with ncs, can you tell me what happens when you power off the phone and then power on your device with the power on button and the volume up button pressed on the same time, if I'm correct you will feel a short buzz, then connect it to your pc and if you got a message to format your drive always press "NO" .
If nothing happens also let me know.
Greetz,
Yep, the phone made a short buzz when i held the power and volume up button, but did nothing else.
then i connected it to my computer via USB and it buzzed again but for longer. nothing happened on my PC. Then it buzzed again and turned on by itself, back into demo mode.
yaggy85 said:
Yep, the phone made a short buzz when i held the power and volume up button, but did nothing else.
then i connected it to my computer via USB and it buzzed again but for longer. nothing happened on my PC. Then it buzzed again and turned on by itself, back into demo mode.
Click to expand...
Click to collapse
Thanks, then you have to flash another rom by using NSS from genieprojects, just read the manual HERE but you will proberly also find a lot of usefull information about NSS here on xda.
If you need a rom for your device just let me know.
Greetz,
Hi all,
I've got a Lumia 920 Cyan (RM-820) and it died during update. I had those problems before and I am familiar with Nokia Care suite and all hard reset procedures, but this time it won't respond to anything. Hard reset button combination doesn't make it vibrate and turn on. Holding volume down when sticking charger in doesn't work either. Charging screen won't appear. When connected via USB all my PCs fail to recognize this device( taking into account that other lumia 920 i have is recognized so drivers are installed correctly). Anyone has any ideas? Any forced flashing sw available?
you tried official Nokia Software Recovery Tool?
http://www.nokia.com/us-en/support/faq/?action=singleTopic&topic=FA142987
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
dxdy said:
you tried official Nokia Software Recovery Tool?
http://www.nokia.com/us-en/support/faq/?action=singleTopic&topic=FA142987
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
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Click to collapse
Sorry forgot to mention this one. Yes I tried this one along with Nokia Care Suite. Both won't detect a phone and ask for hard reset button combination. Combination doesnt work...
zoom2d said:
Sorry forgot to mention this one. Yes I tried this one along with Nokia Care Suite. Both won't detect a phone and ask for hard reset button combination. Combination doesnt work...
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even if you select "My phone does not start up or respond"?
dxdy said:
even if you select "My phone does not start up or respond"?
Click to expand...
Click to collapse
Yes, even with this doesn't work
I've got one idea that might work... I thought that battery might not charge properly and phone could get stuck in discharged state. I'll try swapping a battery with a charged one and see if anything happens. It's all based on assumption that charging might not be working during update. If assumption is wrong it won't help i guess
Tried swapping batteries. Didn't help... Any other ideas?
Hi
zoom2d said:
Tried swapping batteries. Didn't help... Any other ideas?
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Click to collapse
Did you solved this? Im having the same issue :S
zoom2d said:
Hi all,
I've got a Lumia 920 Cyan (RM-820) and it died during update. I had those problems before and I am familiar with Nokia Care suite and all hard reset procedures, but this time it won't respond to anything. Hard reset button combination doesn't make it vibrate and turn on. Holding volume down when sticking charger in doesn't work either. Charging screen won't appear. When connected via USB all my PCs fail to recognize this device( taking into account that other lumia 920 i have is recognized so drivers are installed correctly). Anyone has any ideas? Any forced flashing sw available?
Click to expand...
Click to collapse
Have you tried using Navifirm and download compatible firmware for your 920 within your region and flash it using Nokia Care Suite? I wish I could post links but I am not able to yet.. If you have questions please PM me and Ill send you the link(s).
I've fixed a number of 920's by reflashing the OS.
shiznig said:
Have you tried using Navifirm and download compatible firmware for your 920 within your region and flash it using Nokia Care Suite? I wish I could post links but I am not able to yet.. If you have questions please PM me and Ill send you the link(s).
I've fixed a number of 920's by reflashing the OS.
Click to expand...
Click to collapse
Use Data Package Manager for DL the ROM, it is much faster.
Same Problem
I have the same problem with my Lumia 920 - RM 821.
Already tried all the tools of Nokia, but without results.
My Lumia has stopped completely and I can not fix it.
Same problem
Frustrated! Every time i find someone with the same problem the forum stops with no solution available. My Lumia 925 is not recognized by NCS, Phoenix or PC. Reset dos not work.
Guys, the last two posters, I have the same issue, and sad to break it to you, I think we have a hardware failure. Battery (my bet on this), display (I doubt) or something else died. If the battery swapping doesn't work, I am pretty sure something else is gone, could be anything. Something as simple as the charging pin too.
Does anyone still have the software Navifirm and Nokia care suite they could share? My 920 is stuck in a reboot loop, I've tried the hard reset (hold volume down and power, wait for vibrate, release power, should see exclamation mark), but it just loops between off (3sec) and the NOKIA word (3sec) while I hold vol down . Thanks.
No matter, followed the instructions at https://forum.xda-developers.com/showthread.php?t=2515453 which has got it working.