Galaxy S3 died - Galaxy S III Q&A, Help & Troubleshooting

My phone was working fine last night. I was browsing Tweetdeck and it was working normally. I plugged in the charger, turned off the screen and went to sleep.
This morning I woke up and found the blue LED flashing; indicating that I have a new email/sms/etc. I couldn't get the screen to come on, but the blue LED continued flashing.
I thought the phone had crashed so I took the battery out (and in doing so realised this was the first time I had taken the battery out since I got the phone ~6 months ago, which means it has never crashed before) and after which the phone refused to turn on.
Now when I plug a charger in there's no LED to confirm it is charging, and the phone will not turn on.
The only cause I can think of is installing Vice City yesterday. But I exited the game and continued using the phone for a few hours before it died.

Seems like one more case of this - http://forum.xda-developers.com/showthread.php?t=1993044

InfX said:
Seems like one more case of this - http://forum.xda-developers.com/showthread.php?t=1993044
Click to expand...
Click to collapse
Oh thanks, didn't see this thread. Looks like lots of people have the same problem!

Look further down the page for S3 sudden death , a few others including me have had this, it seems the motherboards are failing .

Related

[Q] Screen flashes on the battery screen but never charges

Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Shadow12347 said:
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Click to expand...
Click to collapse
Try pulling battery for a few. put it back in. try to get into CWM and wipe cache and dalvik.
Who knows how that happened. But if you have CWM or D/L mode, your fine.
I had this exact same problem on my phone (minus ending up on the floor part). I think it is from the battery overheating. Pull the battery and let it sit for a few. I had to let mine sit out for almost 4 hours before it turned back on. It may not take that long but i would leave it out for at least an hour or 2.
Thanks for your feedback! Yeah I left the battery out of the phone overnight and when I woke up I tried it again and it still did the same thing :/
I want to get an extended battery anyway (I think I'm going to order the qcell one) and if that fixes the problem that'd be great, but if it isn't a battery problem and it could be fixed now I would love to hear how so I am not out a phone until the new battery arrives ;D
Will your phone turn on when not plugged in?
Sent from my SGH-I777 using Tapatalk 2
No it won't even show the battery screen when it isn't plugged in. It only does that with the charger. Also it won't even have the flicker of the touchkeys, just nothing haha.
Try to get another fully charged battery from a friend and see if phone will turn on, or if you have an external charger, charge up a battery and see if it turns on
Sent from my SGH-I777 using Tapatalk 2
Ok I will try that as soon as possible
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Shadow12347 said:
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Click to expand...
Click to collapse
Same happen with my friend I9100. Power Controller gone. Only service center will help.
Seems like your USB ports are bridged. I had this exact problem. If you're under Samsung's warranty, send it to them and they'll replace it. If not, MobileTechVideos could fix it for you.... Though if you're on a custom ROM then I assume you must put it to stock before sending it out to Samsung...
I got it to work haha. Go figure the one thing I did not try fixed it. -___- I was reading through some other threads and found a guy with a similar problem and he said that he left the battery IN the phone but left it UNPLUGGED. Well I did this overnight and sure enough this morning it worked xD
Reading is wonderful!
Glad you got the problem resolved.
Clay
Sent from my SGH-I777 using XDA
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Blaze03 said:
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Click to expand...
Click to collapse
mine was unused for a few weeks too. I thinking its just the battery might actually go to a battery store in my city to get a new one.

Bricked or Cold?

I have my GS3-I-9300 for roughly 3 months now. I rooted the phone roughly a month ago. Everything works fine and even yesterday it was still working fine. I left my music on, charging, and this morning when I woke up, the led is blinking, screen don't turn on. So I figure i'll just unplug the battery and see if it'll reset it, and after so many try, the phone won't turn on. My house got really cold last night and my phone was charging next to a window, I don't know if temperature has anything to do with it. Though would anyone be able to help me with this problem?
Read the sudden death thread .
jje

[Q] Evo 3D doesn't turn on

Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
Click to expand...
Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
Click to expand...
Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
Click to expand...
Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
Click to expand...
Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
Click to expand...
Click to collapse
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
Click to expand...
Click to collapse
Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.

Help! Bricked??

Hi, So here's how the story began:
First, it was like 10 pm, i was recording a video which is about 1 hour on my S3 I9300, i went home, watched the whole video, but then i noticed that the video glitched a couple of times. So i restarted the phone, everything was great. I felt sleepy, so when the phone boot up, i put it on the charger (Original Samsung charger) everything was fine, phone was working, it made the charging sound and i used it for a minute while its on the charger which proves it was working. I locked the phone, and as usual, it made the charging red LED. i slept, the next day when i woke up. i went to take my phone, the phone had a green LED which indicates that charging has completed. I took the phone, pressed the power button, but the phone didnt respond. BLACK SCREEN. whatever i do wont work, download mode, recovery, anything.. the device never responded.. I took off the battery and put it in again, but still, nothing.. Any suggestions? or anyone can say why did this happen? My device is on Stock TW 4.0.4, Never rooted or anything.. HELP
jacob_stallone1 said:
Hi, So here's how the story began:
First, it was like 10 pm, i was recording a video which is about 1 hour on my S3 I9300, i went home, watched the whole video, but then i noticed that the video glitched a couple of times. So i restarted the phone, everything was great. I felt sleepy, so when the phone boot up, i put it on the charger (Original Samsung charger) everything was fine, phone was working, it made the charging sound and i used it for a minute while its on the charger which proves it was working. I locked the phone, and as usual, it made the charging red LED. i slept, the next day when i woke up. i went to take my phone, the phone had a green LED which indicates that charging has completed. I took the phone, pressed the power button, but the phone didnt respond. BLACK SCREEN. whatever i do wont work, download mode, recovery, anything.. the device never responded.. I took off the battery and put it in again, but still, nothing.. Any suggestions? or anyone can say why did this happen? My device is on Stock TW 4.0.4, Never rooted or anything.. HELP
Click to expand...
Click to collapse
Long time on charge very old firmware and failed then read the SDS sudden death syndrome post .
JJEgan said:
Long time on charge very old firmware and failed then read the SDS sudden death syndrome post .
Click to expand...
Click to collapse
So i understand this is SDS? No fix?:crying:
If your phone has warranty then Samsung will replace the motherboard.
Sent from my GT-I9300 using Tapatalk

LG V10 Charging issues

So as of last night my LG V10 has been having major issues with charging. First off I will plug it in and for a second the little battery icon will do the animation and then stop. I went to the battery status screen and it said that the phone was not charging. Secondly it will restart on its own when plugged in and it's not charging. i first noticed something was up about two weeks ago. I left my phone to charge overnight, then I went to use it when I woke up and it was at 1% battery then turned off. I plugged it back in and it charged fine. Later in the day i was on my way to work and I went to check my phone but it would not turn on. I'd press the power key (on the back) and it would just do a quick little vibration but would not turn on. I then took the battery out and put it back in. Since then it has worked fine until last night. i tested out two cables and I tried them both on my PC. T he phone would still not charge. I just went to sleep with it plugged in, hoping it would somehow charge at some point in the night. Woke up and no dice. I tried one last time to charge it and somehow it charged normally. All the way to 100%. I could even use it while charging. Just a few moments ago I tried to test it again. Surprise surprise...it would stop charging. As I type this it just restarted twice while plugged in. i just removed it from the cable now. I really have no idea what is wrong with my phone. Here are a few things I believe may have something to do with it: I use it to hear music in the shower (potentially vapor), I sometimes put the charger the wrong way (somewhat roughly), and I have it in my pocket while at work where it get hot and has lots of moisture. I am waiting on doing a factory reset. I just ordered a new battery. At this point I'm lost on what to do. I really hope someone on here can help me figure this out. I'm on AT&T by the way.
I returned mine to T-Mobile for a new one. 1 yr warranty.
Sent from my HTC One using XDA-Developers mobile app

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