Hey everyone,
I have a problem with my Xperia P. Sometimes, it randomly starts to do things when the phone is unlocked, even if I am not touching the screen. It seems to register a touch, when there actually isn't any. Because of this, it randomly starts opening apps, scrolling and sometimes even moving widgets (it somehow registers a long touch followed by random scrolling).
I figured it was some sort of software error, so I used the PC companion program to repair my phone (wiping all settings but not the SD card) and for good measure, I reset the phone from the Android menu, also wiping the SD card. Then I reinstalled my apps etc and everything seemed fine, but after about two days the problem was back.
Is this a software bug that more people have, or is it a hardware defect? Also, I read using a third party charge could cause this. I use the official Sony charger of my old Ray, but it is rated to have the same voltage and less mAh, so that can't be it, right?
Technical details:
Android version: 4.1.2 (6.2.A.1.100)
Carrier: T-mobile NL
Which apps you installed, can you remember if it was after you installed a new app?
ChikeD said:
Which apps you installed, can you remember if it was after you installed a new app?
Click to expand...
Click to collapse
Whatsapp
Facebook Messenger
Firefox
NS Reisplanner XTRA - A Dutch public transport app
NOS - A Dutch newsapp
Google Authenticator
Dropbox
9292 - Another Dutch public transport app
OpenVPN Connect
Buienalarm - App that warns for rain
SMS Backup & Restore
Cisco Express
Wifi Analyzer
TrackID
ASTRO File Manager
MobileVOIP
Google Goggles
Skype
EHBO - firstaid app
Remember the milk
Mobielschademelden.nl - Dutch insurance app
VLC
I can't say whether it was after installing a new app. I had the same problem earlier once, but I fixed it by repairing the phone using PC companion. Then there was an OTA (don't remember which, but must have been the last one in NL) and the problem came back. Or at least, that's how it seems, might still be hardware combined with weird timing.
Well none seems to be like one that can cause such a problem, but it's weird that a jardware problem will disapeare or surface with software updates.
I searched around on Google a bit and found a youtube video of someone with a similair problem: https://www.youtube.com/watch?v=nMlfIq8fe0I
I also found this thread for the Xperia S, which seems to describe a similair issue: http://forum.xda-developers.com/showthread.php?t=1895423
From what I read, most people either disabled some app which caused the problem or it was a hw issue.
Related
I have a problem with one specific website - downloading/opening podcasts from the Dutch Radio 1 (e..g radiobox2.omroep.nl/rss/ug/programme/80.rss- I can't download any mp3 files there, e.g.. radiobox2.omroep.nl/broadcaststream/file/426393.mp3.
First I thought it was an issue with my podcast app but then it turned out that I can't download the above-mentioned mp3 file (nor the others files from this and other podcasts) at all. No matter which app I use, the website won't load.
It's not an issue with my Internet connection (same behavior on wi-fi and 3G, and a PC and another Android device work just fine, using the same wi-fi).
In one thread here I've read AdAway might be causing similar issues - but I disabled it and it didn't help.
The above-mentioned website is the only problematic one (or there might be more of them but that's the only one I've tried accessing). And yet that's one of the most important sites I'd like to use, which makes the whole thing pretty annoying.
I've got Samsung Galaxy S3 (rooted), running Android 4.3 (stock).
I'd appreciate your help in identifying the source of the problem.
Anything, anyone?
I know it seems like the most boring and irrelevant problem ever but the general question would be:
What my block specific URLs (or IPs, probably) on Android?
Any suggestions where to look for?
Problem solved: it was the Adaway app. That was my first thought (and there are reports of this happening on the Internet, too) but it wasn't enough to just disable blocking and turn it off - it took a couple of attempts (disabling, turning off, freezing the app, restarting my phone etc.). Now it works. Finally
Is there any way to edit the Adaway blocking list?
Ever since the lollipop update, my phone has been getting this Capacity for NFC services full: Not enough capacity to enable to service. Try disabling one or more services. I do not have NFC on, and when i do turn it on the same thing happens. It gives the option to cancel or change service. When i click on change service it goes to setting and says, Unfortunately, Settings has stopped. How do i stop this error?
Same issue here
Hi there.
Unfortunately I don't have a solution but just wanted to let you know that I have exactly the same problem. My Sony Xperia Z2 updated to Lollipop last friday and since then I get this annoying "capaciteit voor NFC-services is vol" message (it's in Dutch ) When I click on 'change settings' a new window is opened where it is not possible to change any setting. Switched NFC on and off but doesn't seem to do anything. The message keeps popping up irregularly...
Very annoying issue. Hope someone finds a solution.
Exaclty the same issue here
Vanaglory said:
Ever since the lollipop update, my phone has been getting this Capacity for NFC services full: Not enough capacity to enable to service. Try disabling one or more services. I do not have NFC on, and when i do turn it on the same thing happens. It gives the option to cancel or change service. When i click on change service it goes to setting and says, Unfortunately, Settings has stopped. How do i stop this error?
Click to expand...
Click to collapse
Unfortunately I am also haveing the same issue. It's very annoying.
Vanaglory said:
Ever since the lollipop update, my phone has been getting this Capacity for NFC services full: Not enough capacity to enable to service. Try disabling one or more services. I do not have NFC on, and when i do turn it on the same thing happens. It gives the option to cancel or change service. When i click on change service it goes to setting and says, Unfortunately, Settings has stopped. How do i stop this error?
Click to expand...
Click to collapse
Try Factory Reset
There must be a better way than just a factory reset, and not sure if that would actually solve the issue.
Just chiming in that I updated to Lollipop on my Z3 last night and am encountering the same issue.
dreamoo said:
There must be a better way than just a factory reset, and not sure if that would actually solve the issue.
Just chiming in that I updated to Lollipop on my Z3 last night and am encountering the same issue.
Click to expand...
Click to collapse
Just got this problem myself this morning on my Z2 running Lollipop. Did you manage to find a fix?
I can't seem to find anything other than this post concerning this issue.
Thanks.
Same Problem
I did a factory restore and I am still getting the same issue.
Same here
I'm experiencing the same thing. Upgraded to Lollipop last month, but this only started a couple days ago. Not after installing a new app. Got low on disk space, which triggered a back up alert. Cleaned out my pics, but then started getting this error.
Xperzia Z3 Compact
Model D5803
Bell Mobility Canada
Android 5.0.2
Kernel version
3.4.0-perf-g72984dd
[email protected] #1
Fri Feb 27 18:06:32 2015
Build Number 23.1.A.0.726
Vanaglory said:
Ever since the lollipop update, my phone has been getting this Capacity for NFC services full: Not enough capacity to enable to service. Try disabling one or more services. I do not have NFC on, and when i do turn it on the same thing happens. It gives the option to cancel or change service. When i click on change service it goes to setting and says, Unfortunately, Settings has stopped. How do i stop this error?
Click to expand...
Click to collapse
I think I figured it out. Suggested a bunch of apps that had bee recently updated on reddit, and the common denominator was the Scotiabank app, updated a few days ago.
Uninstalled, no NFC errors. I have written the dev, and hope for a response soon. That seems to be the cause, so check it out and post if it works for you.
Solution: Clear Google Play Services and NFC Service Data in Safe Mode
Don't know if this is a solution but it worked for me.
1) Boot into Safe Mode.
2) With NFC off, clear all data from NFC Service and Google Play service via Settings>Apps>All.
2.a) Clear data from any Mobile Payment/Banking App and any NFC enabled app.
2.b) Under the running apps, select via the top right dots to view cached apps.
2.c) Delete (Stop) them all. It can be tedious as some won't stop before others but persist and it can be done.
3) Restart phone and error is gone.
thanx, worked for me as well. remainings of android pay caused the problem on my mobile.
Hi Guy !
Same problem here.
Unfortunately no Scotia Bank, noting...
And when i get this message, it says that is current capacity used is.... 0%!!!
I begin to hate this phone :s
Thanks if you have any tip.
Laurent
I've got a Z3 compact that I recently downgraded from LP to KK (no root). Upon booting into KK for the first time, a toast notification appeared stating that the NFC firmware was being updated. After that, the google play services updated and then this stupid "Capacity for NFC Services Full" message kept popping up. It only seems to pop up randomly and only goes away when I disable NFC, but I can't seem to get rid of it using any of the methods mentioned in this thread. Has anyone else ran into this? I've completely wiped my phone twice and continue to have the same issue.
All google searches result in useless forum threads about the Scotia Bank app causing this issue. I don't have that app, so it's gotta be something else.
PuffDaddy_d said:
I've got a Z3 compact that I recently downgraded from LP to KK (no root). Upon booting into KK for the first time, a toast notification appeared stating that the NFC firmware was being updated. After that, the google play services updated and then this stupid "Capacity for NFC Services Full" message kept popping up. It only seems to pop up randomly and only goes away when I disable NFC, but I can't seem to get rid of it using any of the methods mentioned in this thread. Has anyone else ran into this? I've completely wiped my phone twice and continue to have the same issue.
All google searches result in useless forum threads about the Scotia Bank app causing this issue. I don't have that app, so it's gotta be something else.
Click to expand...
Click to collapse
It's caused by latest versions of google play services app. Older versions doesn't have this bug. Uninstall google play services update and "Capacity for NFC Services Full" message is gone forever. But I know It isn't a solution Only google can fix it...
Makiavell said:
It's caused by latest versions of google play services app. Older versions doesn't have this bug. Uninstall google play services update and "Capacity for NFC Services Full" message is gone forever. But I know It isn't a solution Only google can fix it...
Click to expand...
Click to collapse
Yeah, I figured Google Play Services was the issue, but if I uninstall and roll back to the original version the phone ships with, it isn't compatible with Google apps (music, youtube, etc). I was just hoping there was a better fix. For now, I've simply disabled NFC and turn it on before I use Android Pay. The extra clicks aren't really a big deal since I don't have a fingerprint scanner and need to touch the screen to unlock anyway. Plus, I don't use AP often enough to bother me. Thanks for the confirmation though!
Edit - after further thought, if Google Play Services is the cause, then why aren't more people affected by this and why wasn't my device affected all along. I only recently rolled back to KK and this issue started. The Google Play Services version is still the same, right?
As an Android developer who is working on NFC payment in a mobile wallet, I can tell that our team identified the source of the problem to reside in Sony's Android modifications. No other platform produces these errors. I can't yet link the forum thread, but google for "sony xperia off host apdu service capacity full", the result from talk.sonymobile.com will show further details.
So you can probably stop looking for the cause in Google products, or 3rd party wallet/banking apps. They (we) also suffer from this issue.
Sony isn't responding in the referenced thread, so this may not be fixed soon.
Sorry to tell bad news.
my phone has this issue today, it began right AFTER i did a factory reset... just wanted to clear it off and start again... now this??
davidkeithhaines said:
Don't know if this is a solution but it worked for me.
1) Boot into Safe Mode.
2) With NFC off, clear all data from NFC Service and Google Play service via Settings>Apps>All.
2.a) Clear data from any Mobile Payment/Banking App and any NFC enabled app.
2.b) Under the running apps, select via the top right dots to view cached apps.
2.c) Delete (Stop) them all. It can be tedious as some won't stop before others but persist and it can be done.
3) Restart phone and error is gone.
Click to expand...
Click to collapse
The scary thing is this post was made 30-JAN-2016 and it's still being experienced.
Bought a Chinese Refurb Xperia Z3 Compact.
Android 4.4.4
Build 23.0.A.2.98
I'd only installed FTP Server Pro (to test 802.11ac bandwidth) by The Olive tree on an otherwise stock Z3C and after enabling NFC, the "NFC full" error message started popping up.
I followed the instructions above and managed to clear the cache/data on everything except one Twitter service which I couldn't stop.
After a reboot from safe mode, the phone is not showing the NFC error message.
I have enabled NFC and used it with a couple of NFC Bluetooth speakers and NFC tags around the house and it's working without errors.
Fingers cross, I won't see this message again.
Thnx
My Z3 Compact was running Android 5.0.2 since 2.5 years and I never encountered this pop-up. I never used NFC.
I changed to another mobile operator, and as soon as I replaced the SIM in my phone, I started getting this pop-up, saying that the space is 174% used.
I suspect the SIM being pre-configured for Orange Cash, although the application is not installed on my phone.
I tried the various workarounds mentioned in this thread and on Sony's forum, but none worked.
This phone is rooted, and I often get this pop-up when some "sudo" tasks are launched (kill process, freeze application, ...).
I have run out of ideas...
For those who still strugle with this shi* and clearing cache is not working:
1. Download and install any payment app, doesn't matter, won't use. I have Tap & go
2. Enable NFC
3. Go to Touch & pay in device section
4. Change from google play to installed app.
You can now disable NFC, no popup should occure
Hi,
My Xperia Z ultra was working fine until 3 hours ago. There were few updates from googleplay, authorised, left in charge, came back 2 hours ago and it has been freezing , shutting and restarting continuously, it freezes the UI , xperia home app and evertything else.
I use it for business and it doing my head.
thank you for your help.
Ok that is weird. My friend just asked me regarding her Xperia Z Ultra. It has the same symptoms as the one you described, and it also happened since 1-2 days ago, when she left the phone on charge, and it updates some applications on google play. I already tried uninstalling some apps to no avail. Removing the SD card lets you navigate your phone longer, but when you try to launch ANY apps (including the option to factory reset your phone) it will immediately freeze, and restart. I might try installing custom ROM in this thing...
Solved
Hi, being for business and out of desperation I have hard reset it. It wasn't easy as it would freeze before I could press the relevant button. What I have done is let the phablet battery die, recharge it completely on off mode, turn it on, follow the link for the reset option, and it worked! It took another 3/4 hours to reinstall everything but so far so good, I hope it helps
got same problem within 2 days,i have two xperia and always hang & restart...any solution ??
Another instance...
I updated 48 apps today on the Google Play Store (i've disabled auto update) and i'm now in a bootloop as well...
I guess it's on of the Sony or Google apps that had an update that would cause this?
I think the issue is related to Xperia Home, will switch to default launcher and check.
Got same problem. Short story: did the factory reset, issue slowed down a bit but still present, now I'm downloading the same stock rom via flash tool and after flashing see if the problem stopped...
same Problem to me. did the factory reset by companion and it worked for two days, no started again with the restart loop and freezing continously... any Infos from Sony...?
I just called the Xperia Support. It is just a Facebook problem. Simply deinstall Facebook app and your mobile will work again without any problems. Facebook has been informed about the issue. when the problem will be solved by Facebook is unknown...
I have C6833 and same symptoms. When I check Sony Diagnoistics app it shows Instagram caused system freeze/crash.
Instagram freezes mobile and then it restarts. Something like overheat protection inside forcing a restart after app freeze.
Also Facebook app crashed when you just start and flashes multiple times.
Those two apps updated by Facebook and I believe some compatibility issue.
Found older version of Facebook from apkmirror and installed.
Now Facebook & Instagram not crashing, mobile not restarting.
JFYI version from June 14th.
http://www.apkmirror.com/apk/facebook-2/facebook/facebook-128-0-0-26-68-release/
CroPunisher said:
Got same problem. Short story: did the factory reset, issue slowed down a bit but still present, now I'm downloading the same stock rom via flash tool and after flashing see if the problem stopped...
Click to expand...
Click to collapse
Update: I flashed the same stock rom with flashtool and everything is ok now.... It looks like the rom corrupted somehow and the factory reset didn't helped completely...
I also noticed it is caused by the latest Facebook update. Just check the latest reviews now on the play store...
Removed Facebook app (luckily also not part of ROM). Phone now stable and 24/7/365 50% CPU usage dropped to around 20%. The last Facebook update is very bad... Not going to use it anymore on my Ultra... Facebook is now blacklisted for my Z.
Second update: facebook worked for 2 days and again stopped working, messenger constantly showing one unread message which I opened 100 times, but the number notification on icon is still present. Also sometimes a random app freezes, phone looses touch and reboots after some time... Looks like something in hardware is slowly diying...
Solved
As some of you guys found out the culprit is the latest update from FB. After uninstalled it everything is fine .
Thank you for your input.
Firstly some details:
App in question: Subway Surfer's
Phone: Huawei P10 Lite (WAS-LX1) with Android 7.0 [NON-ROOTED]
Put simply - during the last few updates of the App (subway Surfers), I've noticed there's a problem with Facebook login & 'Top Run' and 'High Scores' tables
The Top Run/High Scores tables work fine before update, but when the game updates - the Tables do not show up, even though I'm still logged into Facebook.
If I log-off Facebook & try to log back in... I am unable to
I have contacted the developers Killo & despite their best efforts - it boiled down to 'Try uninstalling/reinstalling the game' - which incidentally DOES fix the problem (until next update) but this also means all progress is lost except for Highest Score & any purchases (FYI - Yes I've tried the usual 'clear cache'/'clear data' tricks)
I managed to figure out a workaround thanks to the phone having it's own 'backup' app (this video shows what I have to do) but it's a pain having to do this every 4 weeks. Incidentally this method also works with Helium Backup
The thing is though - I don't have any problems with my [cheap] Fusion5 tablet (on Android 5.1) or on my old Galaxy S4 (stuck on Android 4.2 due to 'KNOX trip') with the update / Facebook 'High scores' problem
At first I though it may be I accidentally turn off an access/accessibilty option on the P10 Lite (for security reasons) or because (on phone) I have it 'storing to SD card'..
I've checked these & can't see anything disabled but the tablet also stores everything to SD card & that doesn't have a problem.
I've googled this problem & it seems other people also have facebook login problems (just not quite the same as mine) & usually solutions are ' Uninstall all facebook apps/Subway surfer, then install them back in' but considering I don't have any facebook apps installed (on phone OR tablet) & yet the tablet/Galaxy phone works but P10 phone doesn't makes me think it's not the facebook apps that's the problem - more likely android OS or App
Has anyone else experienced this type of problem.. if so have they found out the real reason for the 'bug' & have they got a proper fix to it that doesn't require me to 'fix' it each update ??
Many thanks in advance
Hello all, for quite some time now I had some issues with the camera that I didn't care about but it's getting more and more frustrating. Maybe some of you had this issues and found a fix that can help me also...
Around the time that I got the android 10 update in January, each time I try to take a photo, the first photo since I open the camera app, the app freezes for some seconds and it disconnects my watch from the phone... I thought it might be a Samsung issue since I use the Galaxy watch plugin to connect the watch to the phone. Later on I discovered that the camera app actually disconnects all bluetooth devices when it takes the first picture, I had my wf-1000xm3 connected to my phone and listening to some music and tried to take a photo... It disconnected my watch, my headphones, everything. There are times when it fails to focus, the app freezes and it crashes afterwards...
The second issue is with the video recording. I don't usually do a lot of video recordings with the camera app(did some with the cinealta app with no issues) so I didn't notice this until yesterday. When I try to record a video 9 times out of 10 the app freezes and crashes.
I reseted the app, erased the data, don't know what to do more.
Any thoughts?
Xperia 1 - Android 10 (55.1.A.3.49)
cynk42 said:
Hello all, for quite some time now I had some issues with the camera that I didn't care about but it's getting more and more frustrating. Maybe some of you had this issues and found a fix that can help me also...
Around the time that I got the android 10 update in January, each time I try to take a photo, the first photo since I open the camera app, the app freezes for some seconds and it disconnects my watch from the phone... I thought it might be a Samsung issue since I use the Galaxy watch plugin to connect the watch to the phone. Later on I discovered that the camera app actually disconnects all bluetooth devices when it takes the first picture, I had my wf-1000xm3 connected to my phone and listening to some music and tried to take a photo... It disconnected my watch, my headphones, everything. There are times when it fails to focus, the app freezes and it crashes afterwards...
The second issue is with the video recording. I don't usually do a lot of video recordings with the camera app(did some with the cinealta app with no issues) so I didn't notice this until yesterday. When I try to record a video 9 times out of 10 the app freezes and crashes.
I reseted the app, erased the data, don't know what to do more.
Any thoughts?
Xperia 1 - Android 10 (55.1.A.3.49)
Click to expand...
Click to collapse
personally with each update I make a new reinstallation which allows like on any devices to limit a lot of problems and the update in January allowed me to solve the camera problems. I can only advise you to reinstall the software with Xperia companion or new Flasher but not from the settings of the smartphone which is a completely different method
doungmli said:
personally with each update I make a new reinstallation which allows like on any devices to limit a lot of problems and the update in January allowed me to solve the camera problems. I can only advise you to reinstall the software with Xperia companion or new Flasher but not from the settings of the smartphone which is a completely different method
Click to expand...
Click to collapse
Thanks for the reply, I will try to reinstall the software via the Xperia Companion, will have to get home for that... I use linux for most of the time.
If for every update I have to manually do this via some software on a computer I feel like I traveled back in time 15 years, I will gladly dispose of this phone...
cynk42 said:
Thanks for the reply, I will try to reinstall the software via the Xperia Companion, will have to get home for that... I use linux for most of the time.
If for every update I have to manually do this via some software on a computer I feel like I traveled back in time 15 years, I will gladly dispose of this phone...
Click to expand...
Click to collapse
it is not necessary to do it all the time for example in the case of small security updates. But when migrating to a major version or large patches it is preferable. For example for my pc for big updates I always do it from an iso it prevents a problem from growing in case there are corrupt system files
doungmli said:
it is not necessary to do it all the time for example in the case of small security updates. But when migrating to a major version or large patches it is preferable. For example for my pc for big updates I always do it from an iso it prevents a problem from growing in case there are corrupt system files
Click to expand...
Click to collapse
Ok, I've installed Xperia Companion on macOS, I have the option to software repair but it says that it completely resets my device. The backup option is disabled since 2019 and the only backup that I can do is to manually copy all the files from the phone to the computer....
If I get this right is that there is no way of completely back-up the phone? Settings, alarms, apps etc.? Is there a way to do this?
I don't want to start putting everything back manually.
cynk42 said:
Ok, I've installed Xperia Companion on macOS, I have the option to software repair but it says that it completely resets my device. The backup option is disabled since 2019 and the only backup that I can do is to manually copy all the files from the phone to the computer....
If I get this right is that there is no way of completely back-up the phone? Settings, alarms, apps etc.? Is there a way to do this?
I don't want to start putting everything back manually.
Click to expand...
Click to collapse
I have never encountered problems with everything given parameters (wifi Key, screen, alarms ...) are saved, SMS, contact, calls, same for applications but it supports Google backup all applications do are not compatible. Same for the passwords and identifiers of the applications but you must have accepted the popup google lock when it appeared for the first time. To see if there is a backup look in settings> system> backup. after the restoring of the data obviously depends on the speed of your internet connection. By cons, all that is banking applications do not have backup (a security issue)
Google synchronisation can save a lot of your parameters, message, app and some app settings. I did a manual synchro on the google account just to be sure before doing a factory reset, also be sure to save your launcher settings if you have a custom one (forgot about this one and got a back up from july -_-). Check if your messaging apps need a manual backup or if it can be done via Clouds. Of course, you can't be sure everything will be the same.
You need to manually save your media of course, photo, video and documents, if they are not uploaded on some clouds.
My Camera app is laggy and its getting more annoying by the day :|. I have tried to clear cache of app and also cleared storage with no luck. My next course of action is to do a factory reset but I don't want to do that if this will not solve the issue. Anyone with a factory reset and solved camera issues? Running Customized NOBA and 55.1.A.3.149-R5B.
Is NOBA a custom rom? Maybe that's what mess up with your stock app?
NOBA is stock Norway firmware
Ho, ok. So maybe a factory reset can be the solution. Otherwise, try to reach the support. But they will probably ask to try a factory reset first.