Best Buy Samsung Tech Rep - Verizon Galaxy Note 3 General

Hey all,
In case you didnt know, Best Buy has a Samsung specific counter, with a factory trained rep there. I did this firmware update and it locked up my phone big time. I took there, he had the software to over ride everything and put it back to factory original.....Something to keep in mind as we try new things out...

downhillvinnie said:
Hey all,
In case you didnt know, Best Buy has a Samsung specific counter, with a factory trained rep there. I did this firmware update and it locked up my phone big time. I took there, he had the software to over ride everything and put it back to factory original.....Something to keep in mind as we try new things out...
Click to expand...
Click to collapse
good to know. thanks. :good:

downhillvinnie said:
Hey all,
In case you didnt know, Best Buy has a Samsung specific counter, with a factory trained rep there. I did this firmware update and it locked up my phone big time. I took there, he had the software to over ride everything and put it back to factory original.....Something to keep in mind as we try new things out...
Click to expand...
Click to collapse
We're these services free?

If only they could preform a JTAG for free haha

Harleydroid said:
We're these services free?
Click to expand...
Click to collapse
Yes

Might be a real long shot but by chance does anyone know (or think) they would know anything about the KNOX application?

exaltedgod said:
Might be a real long shot but by chance does anyone know (or think) they would know anything about the KNOX application?
Click to expand...
Click to collapse
doubtful. wonder if they can warranty developer editions lol

Related

First things to do?

Hi guys,
So I took a look around and couldn't find anything comprehensive. I'll be picking up the S II tomorrow and it's going to be my first android phone so I was wondering if there was anything that you recommend doing right away or tips that you could give me?
Any help would be appreciated.
Thanks,
Marink
Marink said:
Hi guys,
So I took a look around and couldn't find anything comprehensive. I'll be picking up the S II tomorrow and it's going to be my first android phone so I was wondering if there was anything that you recommend doing right away or tips that you could give me?
Any help would be appreciated.
Thanks,
Marink
Click to expand...
Click to collapse
Creating a Google account(if you don't already have one) before you get the phone probably. And test everything out on your own I guess, it's alot more fun to find out yourself.
Are you getting it with phones4u?
EleCtrOx666 said:
Creating a Google account(if you don't already have one) before you get the phone probably. And test everything out on your own I guess, it's alot more fun to find out yourself.
Are you getting it with phones4u?
Click to expand...
Click to collapse
Yeah, going through all my google contacts now. And planning on it, my store said they'd have it in unlocked tomorrow
Marink said:
Yeah, going through all my google contacts now. And planning on it, my store said they'd have it in unlocked tomorrow
Click to expand...
Click to collapse
Wow, I might want to go to the UK tomorrow lol.
Marink said:
Yeah, going through all my google contacts now. And planning on it, my store said they'd have it in unlocked tomorrow
Click to expand...
Click to collapse
Sim-free unlocked?
EleCtrOx666 said:
Wow, I might want to go to the UK tomorrow lol.
Click to expand...
Click to collapse
There are a few stores local to Dover if you do.
Marink said:
...I'll be picking up the S II tomorrow and it's going to be my first android phone so I was wondering if there was anything that you recommend doing right away or tips that you could give me?...
Click to expand...
Click to collapse
First thing I would do is I would head straight home with my shiny new SGS2, lock the door behind me and do a little forking victory dance.
Jazazze said:
Sim-free unlocked?
Click to expand...
Click to collapse
From what the guy in Phones4U said yeah, if not I'll be way disappointed. But he did say I could get it, unsure about sim-free but I assumed so.
kreoXDA said:
First thing I would do is I would head straight home with my shiny new SGS2, lock the door behind me and do a little forking victory dance.
Click to expand...
Click to collapse
LMAO you made my night mate
Geez! People are already getting the phone! Congrats !
Say a thank you to god!
We still don't when its getting released here! (India)
One of the first thing you should do is learn how to do a system dump. </no joke>
charge it....
dont unbox..tie a ribbon and send it to me
kreoxda said:
first thing i would do is i would head straight home with my shiny new sgs2, lock the door behind me and do a little forking victory dance.
Click to expand...
Click to collapse
:d :d :d :d :d :d
virussnake said:
charge it....
Click to expand...
Click to collapse
you dont need to charge it....... You can use it right out of the box.
First time charging
I haven't kept up with the trends, but does the initial long charge ideal still hold ?(Samsung commonly require 8-12 hrs of uninterrupted charging for the 1st time)
And can someone confirm what the manual says?
Play some tegra2 based games and see if they work well on the samsung processor.
Sent from my Xoom using XDA Premium App
There is a lot of debate on what to do for Charging the device. From what I have gathered, a proper way to "Condition" the battery is to continuously charge it uninterrupted for 8 hours, then use is all the way until the battery is depleted and shuts off. Then charge it uninterrupted again till its full. Do this cycle 2 to 3 times.
I don't want to start another argument on what to do, you will be the best judge but I have done that with my previous devices and have had a very strong battery life.
download launcher pro, and beautiful widgets and take touch wiz off loll that's what I'm gonna do.
Sorry for being a stickler for details, but during the first 8 hour uninterrupted charging, you can use the phone right ? Don't mean like light usage (incoming calls, sms etc), more like.. i've got a new phone and i want to explore every new feature...
The trend of charging your phone for X amount of hours before using it was with the old batteries... You dont need to charge these new ones for X amount of hours before using the phone.

[Q] My Tablet got stolen

So my tablet was stolen a couple of days ago. I don't think I can find it or who stole it at this point. I do remember doing something like registration with Samsung after I bought it to get the TW update. Is there a way I can get Samsung to lock this ish up wirelessly? Or track it as well?
That's bad news, sorry to hear that. You could try Plan B http://is.gd/WibhTe and also Samsung DIVE http://www.samsungdive.com/DiveMain.do
ooo that's some bad news but yeah how did you lose it? When I take my tablet with me I'm so paranoid. Well best of luck bro....
reNeglect said:
ooo that's some bad news but yeah how did you lose it? When I take my tablet with me I'm so paranoid. Well best of luck bro....
Click to expand...
Click to collapse
My whole bag was stolen when I walked away for a sec. I get enraged when I think of it
Sucks bro, and not to be smart towards your situation, but next time try something like SeekDroid. Its an app that allows you to track the phone, tab etc. You can wipe it etc.
Dont worry you have no idea how many times I think I am such an idiot for not having an app like that on the tablet! Unfortunately it is wifi only so I am not sure just how well those apps would have worked.
Just go ahead and install Plan B, when the thief connects to the internet then it'll get installed, unless they've reset it already. Keep us up to date on this.
Plan B was installed a couple days ago...now just waiting
Sent from my HTC Sensation 4G using xda premium
Stolen tablet
Not to sure how recently your tablet was stolen but LoJackforlaptops.com works with the police to recover iOS and android devices. Contact their global support via their website above and ask to speak with one of their Recovery Investigators.
Change all your passwords if you have yet to do so!
Edit: holy cow... I just saw how old the op was! I had just looked at the time stamp of the previous post.

Replacement Bezel

Does anyone know where to get a replacement bezel? I bought my phone used and it has some nicks and scratches on the bezel. I think I have a mild form of OCD and it drives me insane to see scratches on it. Also what size Torx wrench would I need to take this thing apart? All input appreciated!
The bezel, as in the piece attacked to the screen, or the plastic ring that's slightly higher around it?
The glass piece is about 40~ bucks, the plastic? I've had a quick look on the Google and found nothing, sorry dude.
I am pretty sure it is the plastic around the glass screen. Mine is loose in one of the corners and it is making me upset. I would love to know where to get a new one, but for now, I just have a case on it to make sure it all stays together
My best suggestion would be to just repaint yours for now.
Call verizon if your having audio issues hint hint...I know someone who bought a use phone and it had a few things wrong so they sent them a refurbished one,these phones have a one year manufacture warranty it doesnt matter that you got it used they dont know that.
shooter_454 said:
Call verizon if your having audio issues hint hint...I know someone who bought a use phone and it had a few things wrong so they sent them a refurbished one,these phones have a one year manufacture warranty it doesnt matter that you got it used they dont know that.
Click to expand...
Click to collapse
Hmm, sounds like it would work, but I don't know if I would really want to do that... I might if a replacement bezel is out of the picture.
I know it will work,I bought a used thunder bolt it wouldnt mount to my pc called and told them about they never asked if i bought it used or anything.My friend had the same issues as yourself but i think they may have told them something else was wrong with it and they sent a refurb to them,its up to you but they just send them back and get refunded...
Hmm, the buzzing behind my music is a legitimate enough reason to ask Verizon for a new one. I might go this weekend and see if they will replace it.
You might want to call in they dont have refurbs in store most of the time they overnight them to you.
shooter_454 said:
You might want to call in they dont have refurbs in store most of the time they overnight them to you.
Click to expand...
Click to collapse
Thanks for the heads up. I wonder if they would let me get a Nexus? I love this phone, but I would really like to try out a Nexus. Then if I don't like it I could just trade someone for another Rezound
TB13 said:
Hmm, the buzzing behind my music is a legitimate enough reason to ask Verizon for a new one. I might go this weekend and see if they will replace it.
Click to expand...
Click to collapse
Would you have to have insurance for this?
Sent from my ADR6425LVW using Tapatalk
sportsinger75 said:
Would you have to have insurance for this?
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Factory year warranty...
What should I say when I call Verizon?
Phone has bad speaker you tried a hard reset still have a problem. Want a replacement. Very easy just don't take no for an answer!
06stang said:
Phone has bad speaker you tried a hard reset still have a problem. Want a replacement. Very easy just don't take no for an answer!
Click to expand...
Click to collapse
Hmm, Ok, I am going to call in a bit and tell them I am having issues with audio while using headphones. Thanks for the help!
EDIT: Also where can I fine the stock recovery file? I want to restore it back to stock before I try to exchange it.
TB13 said:
Hmm, Ok, I am going to call in a bit and tell them I am having issues with audio while using headphones. Thanks for the help!
EDIT: Also where can I fine the stock recovery file? I want to restore it back to stock before I try to exchange it.
Click to expand...
Click to collapse
I was looking around for this same thing, and I think I might of found something, try this and let me know. (If I ever need to) also, I am curious to see if you can get a Nexus. (I still love my Rezound though)
http://forum.xda-developers.com/showpost.php?p=20990402&postcount=2
bgiles72 said:
I was looking around for this same thing, and I think I might of found something, try this and let me know. (If I ever need to) also, I am curious to see if you can get a Nexus. (I still love my Rezound though)
http://forum.xda-developers.com/showpost.php?p=20990402&postcount=2
Click to expand...
Click to collapse
I will try it out tomorrow after I call Verizon. I am also curious if they will give me a Nexus. I bet if I complain about the build quality of the phone and how I'm not happy with it and maybe threaten not to come back when my contract is up they would give it to me I do still love this phone though, so if they will just replace it I will be happy.
TB13 said:
Thanks for the heads up. I wonder if they would let me get a Nexus? I love this phone, but I would really like to try out a Nexus. Then if I don't like it I could just trade someone for another Rezound
Click to expand...
Click to collapse
I had both phones at the same time and returned the GN after 3 days...no comparison...Rezound is better by far all around!
Sent from my ADR6425LVW using xda premium

[Q] Flashing US Cellular to Verizon (Not Pre-Paid)?

Hello all,
A friend of mine is mailing me his old Note 2 from US Cellular in hopes of helping me replace my HTC Droid DNA which is on Verizon. My question is if I can flash the Note 2 over to Verizon to replace my current device? Not sure if his phone takes a SIM card or not. I am also not on a Pre-Paid plan. Hope someone can help me out with this. Thanks in advance.
[email protected]@r3 said:
Hello all,
A friend of mine is mailing me his old Note 2 from US Cellular in hopes of helping me replace my HTC Droid DNA which is on Verizon. My question is if I can flash the Note 2 over to Verizon to replace my current device? Not sure if his phone takes a SIM card or not. I am also not on a Pre-Paid plan. Hope someone can help me out with this. Thanks in advance.
Click to expand...
Click to collapse
You would still have to get Verizon to activate it which they seldom do with devices that are not theirs.
zelendel said:
You would still have to get Verizon to activate it which they seldom do with devices that are not theirs.
Click to expand...
Click to collapse
So should I flash it and then take it there or still search and hope there is another way? Thanks for the response.
[email protected]@r3 said:
So should I flash it and then take it there or still search and hope there is another way? Thanks for the response.
Click to expand...
Click to collapse
To be honest it would t matter either way. You could flash it but the min they check the esn and it's not in their system then it will be a fight.
When I last worked for Verizon we were trained on what to look for and to flat out deny any device not in their system.
I would flash it first but like said it won't matter much either way.
zelendel said:
You would still have to get Verizon to activate it which they seldom do with devices that are not theirs.
Click to expand...
Click to collapse
zelendel said:
To be honest it would t matter either way. You could flash it but the min they check the esn and it's not in their system then it will be a fight.
When I last worked for Verizon we were trained on what to look for and to flat out deny any device not in their system.
I would flash it first but like said it won't matter much either way.
Click to expand...
Click to collapse
Is there a way to trick the system? Maybe find a way to get a good esn? I'm really trying to get out of this DNA (worst phone I've ever had).
[email protected]@r3 said:
Is there a way to trick the system? Maybe find a way to get a good esn? I'm really trying to get out of this DNA (worst phone I've ever had).
Click to expand...
Click to collapse
There are ways but none legal. Which means I can't tell you how.
zelendel said:
There are ways but none legal. Which means I can't tell you how.
Click to expand...
Click to collapse
So this "non-legal", what is the chances of it getting caught?
[email protected]@r3 said:
So this "non-legal", what is the chances of it getting caught?
Click to expand...
Click to collapse
They are good. Because it would take you using a number already in their system and the first time they do a system sweep your busted.
zelendel said:
They are good. Because it would take you using a number already in their system and the first time they do a system sweep your busted.
Click to expand...
Click to collapse
Ok, so that is a no go haha. Thanks man.

fake galaxy s9+

OK, so my wife recently bought an unlocked Samsung Galaxy S9+ from an individual on facebook for $400. At first I thought man that's cheap. Then I actually got hold of it. First I notice the OS is old and ninth ng like my s8+. Dual sim, lot of options and settings missing. Plug it into my laptop and it says that the portable device only has 5.38g memory. But the phone actually has 128g and in the USB options itbalso has an option for built in cd-rom.. Anyway its a fake. How do I go back and put the real s9+ software/firmware on it?
The first way to notice if your galaxy s9 is fake is open the camera app and then pro mode and switch between the f/1.5 and the 2.4 and see if it actually does something. In case that your were ripped off, i'm sorry to tell you, you can't put the original/real software on it
djr5128 said:
OK, so my wife recently bought an unlocked Samsung Galaxy S9+ from an individual on facebook for $400. At first I thought man that's cheap. Then I actually got hold of it. First I notice the OS is old and ninth ng like my s8+. Dual sim, lot of options and settings missing. Plug it into my laptop and it says that the portable device only has 5.38g memory. But the phone actually has 128g and in the USB options itbalso has an option for built in cd-rom.. Anyway its a fake. How do I go back and put the real s9+ software/firmware on it?
Click to expand...
Click to collapse
You can't, Samsung firmware would brick your device. Better try to get your money back or contact the police for what you can do.
gee2012 said:
You can't, Samsung firmware would brick your device. Better try to get your money back or contact the police for what you can do.
Click to expand...
Click to collapse
Thanks for the reply. That was a lot quicker than I expected to see a response. Anyway..Well d#*! it. Most everything on it is just like the galaxy but it has old android version. What about upgrading it to the 8.0 Oreo at least. I've tried contacting the individual but since the first message we sent regarding it the person either blocked us or deactivated the account. So....... Hit a brick wall there.
Why would you buy a s9+ for 400 in the first place?
you cannot upgrade to oreo because you don't know what is the correct firmware for you device.. since it's a fake it probably won't have any customer support or future updates
djr5128 said:
Thanks for the reply. That was a lot quicker than I expected to see a response. Anyway..Well d#*! it. Most everything on it is just like the galaxy but it has old android version. What about upgrading it to the 8.0 Oreo at least. I've tried contacting the individual but since the first message we sent regarding it the person either blocked us or deactivated the account. So....... Hit a brick wall there.
Click to expand...
Click to collapse
What you bought is NOT a Samsung device, its probably a Chinese clone with inferior hard- and software. If you we`re even able to flash firmware with Odin which i doubt you`re device would be nothing more then a 400 USD paper weight. Better file a complaint with the police if the buyer on FB sold the device as a genuine Samsung S9+, because this is fraud and a lie.
Can you post a screenshot of /settings/ Telephone info/software data. Or get AIDA64 from the playstore for the phone info.
s0nixx said:
Why would you buy a s9+ for 400 in the first place?
Click to expand...
Click to collapse
Well I didn't my wife did. and because last year when the s8 came out I had pre-ordered my s8+ from Samsung. the about a month after the release found a listing on facebook for a (Straight Talk) s8+ for $400. was fully legit still in the box. but she got duped this time.
crossdeath said:
you cannot upgrade to oreo because you don't know what is the correct firmware for you device.. since it's a fake it probably won't have any customer support or future updates
Click to expand...
Click to collapse
Thanks for the reply. Ive never rooted or done any modding other than unlocking my gs8+. So I figured it was worth a shot to ask. When its plugged into the computer and you click properties it says its a Samsung SM-G9600.
djr5128 said:
Thanks for the reply. Ive never rooted or done any modding other than unlocking my gs8+. So I figured it was worth a shot to ask. When its plugged into the computer and you click properties it says its a Samsung SM-G9600.
Click to expand...
Click to collapse
Install AIDA64 from the PlayStore for device info and look for /system/modelnumber. You can insert any model number specification in the build.prop, that doen`t make it true though.
gee2012 said:
What you bought is NOT a Samsung device, its probably a Chinese clone with inferior hard- and software. If you we`re even able to flash firmware with Odin which i doubt you`re device would be nothing more then a 400 USD paper weight. Better file a complaint with the police if the buyer on FB sold the device as a genuine Samsung S9+, because this is fraud and a lie.
Can you post a screenshot of /settings/ Telephone info/software data. Or get AIDA64 from the playstore for the phone info.
Click to expand...
Click to collapse
Yeah I've figured out they it's not true Samsung. I would post screenshots or pics but can't figure out how. I see an image icon but when i hit it. It asks for image url instead of letting me select them.
i just wonder why you keep trying installing new firmware on a device you know for sure is 100% fake and obviously not an s9+ (not even samsung i bet). can I ask what you're up to? i would personally track that bastard down and beat him like Negan did to Glenn.
gee2012 said:
What you bought is NOT a Samsung device, its probably a Chinese clone with inferior hardle to flash firmware with Odin which i doubt you`re device would be nothing more then a 400 USD paper weight. Better file a complaint with the police if the buyer on FB sold the device as a genuine Samsung S9+, because this is fraud and a lie.
Can you post a screenshot of /settings/ Telephone info/software data. Or get AIDA64 from the playstore for the phone info.
Click to expand...
Click to collapse
Ii'm posting pics. They swore and promised that it was true galaxy S9+. But I knew something wasn't right within about 10 seconds of seeing it myself. Which was later that evening when she got it that morning. . When i noticed iti tried to geton and send them a message and they had already deactivated the account. So she just got stuck with it. Even though it's s fake it does haves lot of the features and features of a s9 so just trying to see if there's s way to at least changer it to a newer android version.. download the aida64
boydzethuong said:
i just wonder why you keep trying installing new firmware on a device you know for sure is 100% fake and obviously not an s9+ (not even samsung i bet). can I ask what you're up to? i would personally track that bastard down and beat him like Negan did to Glenn.
Click to expand...
Click to collapse
Yes it's fake but despite the fact that it is she gott stuck with it. And she still likes it(not $400 woth of liking) and it does have a lot of the features and all of the s9 so just trying to make the best of it and update it to a better OS.
djr5128 said:
Yes it's fake but despite the fact that it is she gott stuck with it. And she still likes it(not $400 woth of liking) and it does have a lot of the features and all of the s9 so just trying to make the best of it and update it to a better OS.
Click to expand...
Click to collapse
This phone has a MediaTek CPU and it has absolutely no similarity`s to a Samsung phone, it will be very hard (probably impossible) to find a rom that will go with that. I`d sell it for a few bucks to get rid of it and get a proper one. Try Swappa for instance for finding a descent phone.
djr5128 said:
Ii'm posting pics. They swore and promised that it was true galaxy S9+. But I knew something wasn't right within about 10 seconds of seeing it myself. Which was later that evening when she got it that morning. . When i noticed iti tried to geton and send them a message and they had already deactivated the account. So she just got stuck with it. Even though it's s fake it does haves lot of the features and features of a s9 so just trying to see if there's s way to at least changer it to a newer android version.. download the aida64
Click to expand...
Click to collapse
Dman those bigass bezels..
djr5128 said:
Yes it's fake but despite the fact that it is she gott stuck with it. And she still likes it(not $400 woth of liking) and it does have a lot of the features and all of the s9 so just trying to make the best of it and update it to a better OS.
Click to expand...
Click to collapse
After seeing your pics I gotta say wow those bastards they did such a great work. Non-tech people will easily got trapped.
Unfortunately I dont think you can find any matching firmware for this fake model. Maybe you can have a look with custom OS instead e.g. lineage os or cyanogenmod. not sure they have something for this device and you may have a chance to turn your device into a $400 paper weight too.
LOL this is hilarious. Who randomly buys a phone on Facebook? I don't even use Facebook, but I definitely wouldn't just buy a phone from there.
It's a fake.You cannot flash official Sam firmware in it. It would brick.
djr5128 said:
OK, so my wife recently bought an unlocked Samsung Galaxy S9+ from an individual on facebook for $400. At first I thought man that's cheap. Then I actually got hold of it. First I notice the OS is old and ninth ng like my s8+. Dual sim, lot of options and settings missing. Plug it into my laptop and it says that the portable device only has 5.38g memory. But the phone actually has 128g and in the USB options itbalso has an option for built in cd-rom.. Anyway its a fake. How do I go back and put the real s9+ software/firmware on it?
Click to expand...
Click to collapse
Well, as others have stated... You cant do much with it. I am sure the real mfg will not be putting out firmware updates.
You can tell your wife to use it as is, which I would NOT do. The reason being, you dont know what kinda of spyware is loaded on that thing. I would factory reset it, sell it on ebay for what it is, an s9+ clone and try to recovery the loss. I think that phone should be worth $200 on ebay

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