[Q] Not able to make voice calls When 3G is ON - Android Q&A, Help & Troubleshooting

Hello
I am having Android device Samsung Galaxy S. From fast few days when 3G interenet is ON then I am not able to make calls.When I turned off 3G then it works fine. Any idea about this issue.I have also re installed the software but still problem persists. One more thing when 3G is on then first calls I am able to make but subsequent calls not able to make. Kindly help.Might be some software issue or hardware.Android developers please help in this.
//Anand

dhelawat said:
Hello
I am having Android device Samsung Galaxy S. From fast few days when 3G interenet is ON then I am not able to make calls.When I turned off 3G then it works fine. Any idea about this issue.I have also re installed the software but still problem persists. One more thing when 3G is on then first calls I am able to make but subsequent calls not able to make. Kindly help.Might be some software issue or hardware.Android developers please help in this.
//Anand
Click to expand...
Click to collapse
go to your service provider and check your plan

I checked with service provider and nothing wrong with it. It is some software issue so just want to confirm it.I already done installation of software.

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[Q] Dialer issue - phone reboots when making calls

Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Ive got an unlocked Atrix too and now in Germany, I have the same problem. Motorola should definitely look into this.
Here's a quick fix for it thou, (not permanent)....
1. type *#*#4636#*#* on the dialer
2. Chose Phone Information
3. Set preferred network to GSM only
Viola...its fixed
problem with this fix is that you wont be able to use your 3G network but the dialer should be working.
Thanks Nazrin (for both replies) !!
It sure did the trick, though no data access is not acceptable on a phone like this!!!
So this meens that all unlocked Atrix's in european GSM networks have the same problems? Haven't seen any others reporting this and there are quite a few in use I've noted in other forums.
Was thinking of trying to have mine replaced (which probably won't be easy and take long time...) but that won't change anything then??
We have to wait for the european version of Atrix rom I suppose??
Any others with the same problem??
No problems buddy, glad it worked..and i have to agree with you..this bug is unacceptable...it seems the phone just ***** up everytime it calls on utms (3g)...im sure there is more people with this problem...
Sent from my Supercharged MOTO ATX
I have the same problem
Hi guys, I have the same exact issue (I'm also in Belgium, on Mobistar). I'm somewhat glad to hear this is a generic issue, and not an issue with my specific phone. At least I can be fairly certain replacing it won't solve this issue then.
I made another post here before I came across this one, has a bit more info: we are seeing modem panics when using 3G + outbound call. I've also contacted Motorola support to no avail:
http://forum.xda-developers.com/showthread.php?t=1028771
You can also read there that I tried another operator, and it did not crash with that one (although 3G did disconnect).
Hopefully Motorola/Qualcomm will start to notice the bug when they release the phone globally, and release a fix.
Either that, or we all have phones from the same bad batch
This bug is really bad for users in europe....cant call on utms...
I really hope motorola takes this seriously cos if there's no fix via software updates then its moto gone for me
Guys, you are all on unlocked att atrix right? I do believe it is a simmiliar software glitch/bug/lock that you have porblems using it on non att networks as the problem with the wifi that it stops working for some of us (check the thread about it for more info). As all suggests there it is a config file problem, unfortunately i or anyone else doesnt know yet which one....
Yeah maybe..but funny thing is wifi is working without a glitch...will have to read that forum later...
Workaround options
So, since it seems we're not gonna get this fixed until there is a new radio/modem firmware available for flashing (and even then..), I've been looking for a workaround.
Found two potential applications that could do what we need: disable data completely when making an outgoing call, or switch to 2G:
- Sanity
- Superpower
I've tested the first (Sanity), and it does not work (fully). It does seem to disable data, but the bands aren't switched so our problem remains. I've contacted the developer here: http://tagliamonte.net/forum/thread-10.html. He seems to be very responsive, so given enough interest, I think he would add the functionality we require.
The second app I only came across today, and have not tried yet. It does not have a function to specifically switch bands when making an outgoing call, but it has a trigger for "Foreground application", so if we make that the dialer/contacts... Question remains if it will be able to do the switch.
Hopefully one of these will lead to a decent workaround for all of us!
Well done unknown...i will try these apps... but the real fix should be from moto...im always reading the net for anything that can solve this issue
reboots on incoming and outgoing calls
Same in Russia on Megafon network, I had to enter 4636 menu and use it as "GSM only". Even this does not fully solve problems, e.g. call forwarding does not show the new destination number while it does actually make the phone divert calls correctly.
My hope is that UK release will trigger new software version which will address this issue. ANYONE has news on this?
FIXED!
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
_unknown said:
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
Click to expand...
Click to collapse
Worked for me as well..brilliant!!!! its working here in germany.....but I wonder the telstra radio will work in my home country with frequencies of 900/2100
Motorola Atrix restart when placing a call
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
No answer
Why I never got an answer of any post I did?
There is something wrong?
Eli
elijacob said:
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
Click to expand...
Click to collapse
Forget about those ways
klingsurf said:
Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Click to expand...
Click to collapse
[Sorry for problem in speaking]
i had that problem too , im using CM13 with Marshmallow Version of android
So . the easy way is :
***** search "Default" in settings. then choose " System dialer" as Default ! just it ****
but if there is no search bar in your setting . try this patch:
Android 6 : Setting/Apps then click the setting icon on top(may be diffrent in your case) , then Click on "default ...." then choose " System dialer" as Default! :fingers-crossed:
but in some cases that it didnt work . they have to reinstall gapps .
Or in official Roms , reset will be usefull
any quastions?

Lost My phone running MIUI - can i find it?

Guys, Am wondring if anybody can help my locate my phone,
I was out lastnight and lost my phone, i dont think I have any software on it to remotely ccess my phone, however i am running MIUI if this has something like this embedded into the ROM?
My phone dials out to voicemail, and I have blacklisted my phone so the GSM network will not work also my simcard has been blocked.
Anybody got any ideas to help get in touch with the person who's found it ? and how to locate it?
Thanks
duffy1807 said:
Guys, Am wondring if anybody can help my locate my phone,
I was out lastnight and lost my phone, i dont think I have any software on it to remotely ccess my phone, however i am running MIUI if this has something like this embedded into the ROM?
My phone dials out to voicemail, and I have blacklisted my phone so the GSM network will not work also my simcard has been blocked.
Anybody got any ideas to help get in touch with the person who's found it ? and how to locate it?
Thanks
Click to expand...
Click to collapse
Maybe Plan B in market can do something for you. Iwish you good luck.
Thanks mate
Does Anybody know if when you install an app from your desktop computer via the google android website on your phone. and the status for that app changes from INSTALL to INSTALLED.
did the app sucessfully get installed? its very hard to find out as my network has been disabled ( i have now enabled it may take upto 24 hours) so my only hope at the moment is wifi i think.
if you didn't set it up before you lost the phone there's no way for you to track it down afterwards...

[Q] Xperia U GSM problem

Hello everyone,
I am facing a problem on my Xperia U since 3-4 weeks ago. Using Stock .54 ICS, or CM 9.1 (FXP 216).
The phone becomes unavailable (for calling) at random moments. When I try calling, I just get one "beep" and the call ends. When someone calls me at this time, I am unavailable. Otherwise the phone works just fine, except that data (3G) is not available.
This has led me to believe the problem is DATA related. When the problem occurs and I try to switch off DATA, it takes ~30 secs. After this, calls still cannot be made. I have to switch to Airplane Mode, than turn off Airplane Mode for the phone to become available again.
I work at a telecom provider. I tried checking the problem with our GSM/networks team, only to receive an answer that is most probably a problem with the phone itself. I still have a warranty, which is good if it comes to that.
I tried switching to 2G-only at this point, to check if the problem will occur again.
Any other advise I could use to detect what exactly is the problem?
Thanks and all best.
I too work at a service provider here in Bulgaria and i am a tech guy - in my opinion you must send it to repair service, a colleague had the same with galaxy s2 and he sent it to center to be fixed.

[Q] Can't enable call waiting?

Has anyone successfully enabled call waiting? I keep trying but always get some kind of network message?.
Forgot to add a screen shot
Confirmed. Same issue on T-Mobile.
Lucent said:
Confirmed. Same issue on T-Mobile.
Click to expand...
Click to collapse
I wonder what the problem is, maybe we need another software update to fix these issues
I still cant enable call waiting, is there anyone else out there having or had this problem and resolved it? , I searched and can not find any info regarding this problem, I did a reset tried it connected and disconnected from gear manager made sure it is enabled on my note 3 and still no success, is this a problem across all gear s on all carriers, just t-mobile or just sporadic? , just trying to make sense of it to correct the problem and provide a possible solution for anyone else who might have the same problem.

Network problem on SIII GT-I9300 with cm-11

Hi guys, I'm only starting this thread because I searched over 50 pages and tried different methods already.
After my Xperia Z3C decided to have major issues on the screen, I decided to go back to my SIII while I try to fix the Z3.
My S3 is still running perfectly under cm-11, the only problem is that I can't connect any calls, if I try to make a call both phones rings normally, but when the person answers the phone (or the other way around) the connection goes mute, no sound at all. After I hang up the call the SIII loses the networks for a couple of seconds and then it comes back up.
Viber and Skype works, messaging works, 3G Mobile Data connection works with no problem, and the phone only loses signal when I place or receive the calls.
I upgraded from cm-11-20150901-SNAPSHOT to cm-11-20160115-SNAPSHOT, installed a new modem, checked APN configuration and IMEI, the only thing left to do is to Odin flash back to stock android, and actually I don't want to do that, I love cm since the day I installed.
One thing to notice is that the SIII worked for quite some time with cm-11 without presenting this problem.
What else can I do? Thank you very much in advance.
Can no one help me?

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