Samsung Multimedia dock not displaying HDMI. - Galaxy Note 3 Accessories

Hi, I was hoping someone could help me please.
I recently purchased Samsung's smart dock to use with my note 3. It goes into dock mode when i sit the phone in the dock and i can control the phone using a wireless keyboard and mouse so the dock seems to be working as it should. Ive tried 2 hdmi cables on all 3 sockets on my panasonic viesa tv. I just cant get a picture on the tv.
I have tried all the obvious reboots, checking connections etc.
I can't see what the fault may be and I don't have another screen with hdmi input to test it with.
any advice would be appreciated.
Thanks

Did you plug in your power supply?

Yeah, plugged into power socket using all official Samsung cables plugs etc. It's driving me mad. I'm going to try it on a friends TV tonight. Hopefully it's just a compatability issue with my TV. But I use the hdmi inputs with other several other things as well without problems.
my note 3 is rooted on a tw rom.

So I tried a Samsung brand TV. Still no picture, so I installed stock firmware and tried again. Still nothing, so I guess I have a faulty smart dock or I have damaged my port on my phone. (It charges and transfers data fine without any problems).
I shall be exchanging the dock, but if that does not sort it I guess it's the port. If it's the port then I've voided my warranty by setting knox to 0x1.
Does anyone know how I would be able to test it, because it doesn't seem damaged to me.

Related

[Q] MHL being wierd and OTG crashing phone

ive had my MHL cable for over 2 weeks now and its got the official samsung logo - and i got it from suntekstore... only problem is i havent got it working...
ive tried with my dads stock 2.3 i9100 on a viewsonic monitor and samsung tv
same with my 4.0.4 i9100 resurrection remix 1.7 + siyah 3.1.2
the other two items i got from suntekstore were 2 OTG adaptors which fail to work... (i also have one that does work from another store) so i think it might be the MHL adaptor itself
yesterday i was frustrated and kept plugging my phone in and out of the samsung tv.... and BAM i got a visual =S after like 10 'no signal' and 2 resolution not supported... but the screen was stuck in portrait... thats the closest ive come to using MHL properly!
on top of that... when i use OTG keyboard connection... the phone freezes if i try pressing caps lock to check for power on my phone! any one else running same OS version and its working?
When successfully connected via MHL the S2 will display in portrait, so that was normal. Apps that run in landscape will do so when run, or where sensor orientation works, like in photo gallery etc, you can rotate it to landscape yourself.
No, as for your issues regarding getting the picture to stay on; first, you did have the Samsung Charger plugged into the MHL cable right, and the correct output channel selected on your tv?
Assuming you did for both the above, the problem is likely with your hdmi cable, not the tv's. Have you tried using different cables? I have a problem with one of my hdmi cables where the screen goes black for a few seconds whenever it pleases, with another cable (which comes with the sky box), it stays on all the time. So try changing cables and see what kind of response you get.
Also, some users have mentioned that they seem to get picture when they put their phones into flight mode first, I've never needed to do this, but give it a go and see what happens. Once you've got your picture up, you can use your tv's remote the control your S2, assumming your tv supports that function.
Hope that helps
I have not tried that rom but last I heard any source based rom doesn't have a working MHL output. I don't know the status at all of OTG on source based roms.
You said you tried it on your dads stock phone but didn't clearly state if it worked or not which it should if the phone is stock. So use that as a basis of if the adaptor is broken.
thanks guys - yeah it could be the hdmi cable... they are pretty cheapo - but on seeing 2 OTG adapters from the same store dont work... the MHL being broken cant really be a coincidence? it was in delivery for over 1 month =[ maybe someone broked it! lol
I think in the end it was the MHL adaptor... ive got a replacement sent out as now the phone wont even recognise power to charge when plugged into the mhl however the charger directly into the phone works! argh may be a long wait for the replacement took 30 days to get my other shipment! may have to resort to a more expensive one

[Q] Viewsonic g tablet help SmoOth Bean 4.1.2 ver 1.5(Standard PlayStore) 160 DPI ROM

I bought a Viewsonic g tablet on sale a year and a half ago and until this day it meets the light. (It was only touched when purchased then back to the box)
I followed the instructions to the letter (new on this) and everything seems to be working, I have a Malata zpad dock DS-A002 supposed to be fully compatible with the g tablet and I placed the tablet on the dock, connected HDMI in the TV but nothing happens.
Don't see an option in settings to select output to TV.
Many thanks in advance.
Forgot to mention, tried this on the TV which is an LG and monitor which is a Hanns-G
I have to say that this is a first so far. When I read this I went ahead a connected up my dock which is the same make and model as yours to my TV and it works. HDMI is sometimes a pain especially with the newer TV's that are out. You also got to have the dock powered up if you haven't done that. If the power cord is connected and the tablet displays the dock clock then connect the HDMI to the dock with the TV turned off. After connection is made turn on the set and make sure you are on the proper input. It should work, but if not try a different TV.
Sent from my Super BadA$$ Bionic.
Thanks for the reply
The LCD TV is a couple of years old, the LCD monitor is 3ish years old
My mother has a 5yr old LCD TV, that's another TV I could test on
The dock is powered up using the charger that came with the gTab
The tablet displays the dock clock when placed on the dock
I've tried different combinations:
Dock powered up, TV off and plugin cable, gtab on then place on dock, turn TV on
Dock powered up, TV off and plugin cable, gtab off then place on dock and power on, turn TV on when gtab is on the dock clock
Dock powered up, TV on and plugin cable, gtab on then place on dock
Dock powered up, TV on and plugin cable, gtab off then place on dock and power on
TV detects HDMI when the gtab is placed on the dock, but after 3-5 secs says no signal meaning it does detect HDMI (shows up as an option, I've tried on all 3 HDMI inputs btw) but it doesn't show up an image.
I've tried these methods in the TV and the monitor, nothing
Doesn't make sense to me since everyone in the thread hasn't had this issue, should be plug-and-play right?
http://forum.xda-developers.com/showthread.php?t=1900562
Should I backup the current install and go back to the stock crappy ROM just to test it out? (Wipe everything as instructed before doing so?)
Thanks
No since in going all the way back to stock to test it out. Have you by chance tried a different HDMI cable. You might have a faulty connection or even a dirty connection will make it loose its connection. You may also want to check to see if the TV has a default native setting set. The gtablet will display a image like a PC I believe. Will have to connect it up again to see what res. the device puts out at default.
Alright find the link up solution. I tried different ways of connection all with failure to display on my TV with the exception of this. Try it and you will be satisfied.
1st. Place you dock near your TV with power cord and HDMI cable both connected. Don't connect other end of HDMI cable to TV just yet.
2nd. Have tablet turned on and fully booted up. Then place tablet on dock and leave the dock clock displayed.
3rd. Turn on TV and set the input to the HDMI connection you are about to connect to. Then connect HDMI to that input that is in TV and the display should reflect the device.
Let me know if this works. Thanks.
Sent from my SmoOth A$$ Gtablet
Hi, yes I tried 2 different cables, different ports, cleaned up (blow air) into the TV and and dock ports (dock is brand new never used from a year+ ago)
I couldn't find a default native setting on the TV.
Really sucks that there is an awesome ROM for the gtablet and I can't use it on the bigger screen, intention was to watch Netflix and movies, besides reading
The tablet is one of those projects that never happened and when I finally manage to get it going this happens...:crying:
Read the addon that I posted. It will connect if you connect it in that order.
Sent from my DROID BIONIC using xda app-developers app
Hi Nobe, it still doesn't work. I just don't get it.
TV recognizes the connection (shows as plugged-in) but says no signal.
Unfortunately monitor is not as advanced as a TV, simply says no signal.
Faulty dock? It charges fine
Thanks
Went to stock, and image shows up fine on TV
Is there something I could change, DPI,res? on the current SmoOth install (have backups) that could potentially fix the issue?
Thanks
exmagus said:
Went to stock, and image shows up fine on TV
Is there something I could change, DPI,res? on the current SmoOth install (have backups) that could potentially fix the issue?
Thanks
Click to expand...
Click to collapse
I keep mine at 160dpi. The issue is that you have to connect everything to the dock before connecting it up to the TV. For some strange reason the dock settings doesn't recognize the connections being made. The dock works fine it is the drivers I believe that are kernel related. If you power up the dock with the HDMI connected to it, then place tablet on the dock, then connect the HDMI to the TV's input with the TV on and turned to that input. Then it should display onto the TV without issues. Done this multiple times when this came up and this was the only way for me to get the dock to display the output of the tablet.
Sent from my SmoOth A$$ Gtablet
The thing is I did exactly as you said multiple times to be sure.
Using SmoOth image does not come up
Restored to stock ROM and image shows up fine
I'm going to try a fresh SmoOth install and see how it goes or is there any way to check the drivers or make adjustments to it?
Thanks
Any advice on checking the drivers?
Thanks
Actually the drivers are there and working the way they are suppose to be. I do believe that it might in the way it is communicating with the TV still. I am currently working on something that might help out, but I want to test it fully before suggesting it since most everyone doesn't use this feature.
Sent from my SmoOth A$$ Gtablet
It is really odd that doing the same process on the stock rom works.
Thanks a lot for the follow-up Nobe
Curious if anyone found a solution to this problem? I too have the exact same issue with my Gtab even after trying the solution posted with different cables and such. Stock rom works fine though.
I'm wondering if Nobe found something

HDMI Cable

I purchased the Amazon Basics micro HDMI cable (http://www.amazon.com/AmazonBasics-High-Speed-Mini-HDMI-Cable-Ethernet/dp/B003ES5ZR8/ref=sr_1_1?ie=UTF8&qid=1419968500&sr=8-1&keywords=mini+hdmi) and I've been having issues with poor or no connection. The first time I connected the tablet everything was great. I played about an hour of Portal with no issue. I had to reboot the tablet, and after that I couldn't get a signal. I tried the HDMI cable in my Canon 70d and had no signal. I assumed that the cord was bad, but last night I tried again and got a good signal for about ten minutes. I had to change the source on the TV and when I went back to the original input, my signal was gone. Has anyone else experienced this with the Amazon HDMI cable or any other HDMI cable? What are some good low-cost HDMI cables that others have had success with?
Ive used this adapter a few times without issue. http://www.amazon.com/gp/product/B00IZYIYX8/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 .. If the cable is giving you an issue with multiple devices can it be the TV?
joeycent said:
Ive used this adapter a few times without issue. http://www.amazon.com/gp/product/B00IZYIYX8/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 .. If the cable is giving you an issue with multiple devices can it be the TV?
Click to expand...
Click to collapse
I plugged the cable into all of the HDMI ports on the TV and one on my Sony receiver. It seems to react the same way with both devices. But that adapted you linked looks pretty slick.
Sounds more like a bad cable than anything else. If you replace the cable and it continues then the shield would be the next more likely culprit. I haven't heard of this happening to anyone else, though.

Galaxy S8 HDMI not working

I bought the ADAM elements CASA H01 USB Type-C to HDMI Adapter Gold, I tried connecting HDMI to my S8, S8 says HDMI connected but the TV has no response. I am sure the TV works with HDMI as I tested my XBOX on it. Is there anyway to make it work? Or is my adapter broken?
you can try things like switching the tv off/on and the phone off/on whilst its connected. sometimes, not often, that will help
it sounds like hdmi handshake issues. basically a compatibility problem between the phone and the tv.
Thank you for the suggestion, I tried but still doesn't work. If it's a problem between the phone and tv, should I try the adapter on other tv?
I used Choetech USB C to HDMI 60HZ cable to my S8. Everything worked well. https://www.amazon.com/CHOETECH-Thunderbolt-Compatible-MacBook-ChromeBook/dp/B06XP9NV4G/ref=sr_1_5?ie=UTF8&qid=1495422430&sr=8-5&keywords=choetech+HDMI
I had some HDCP issues when I tried connecting my S8 to a capture device, but that was due to a poor quality cable.
Make sure your device can read the HDMI signal coming from the phone too. It appears to send 1080p or higher, so if your device only understands 720p (some smaller TVs are like this) it might not be able to see the signal from your phone.
I'm having same issue hubbies works mine won't same cord and tv???
Any idea what's going on I just factory reset my phone and still doesn't work
I just got an hdmi to USB c adapter today as well and I first connected it it did not recognize my phone either. The thing that seamed to do the trick was attaching the adapter to my phone first without the hdmi or power cord, then powercord then connecting the hdmi cord and all works well
still not repaired
4 repair invoices 3 months and still not repaired currently on hold with Samsung .... i'm not impressed as this feature was a huge decision for buying the S8+
i use baseus usb-c to hdmi cable - all work good (but no dex)
I have tried two different usb-c to HDMI cable adapters and can't get neither of them to work. Any ideas thanks
Broken and need help
I have a Ugreen Adapter for usb-c to HDMI cable, it worked very well
On several tvs, it WAS working here in Mexico on my ATVIO tv, then I did some phone cleanup and it STOPPED, is there a special application or setting that I've uninstalled????, I'm lost without YouTube on my tv LOL , cant find info anywhere and I swear I installed something on my phone to get it working like 7 months ago in Dallas LOL
biggest thing iv found with EVERY usb type C connectivity issue, POCKET LINT. its as simple as using a sewing needle or safety pin to CAREFULLY take the pocket lint out of the type C port on your device, there are 30 individual pins in there, and they ALL need to make a good connection to your adapter. brand does not matter, if it works with phone A phone B will figure it out (unless your phone simply doesnt support mhl adapters)
Same problem - Galaxy S8+ with Choetech USB-C to HDMI adapter. Worked a couple of months ago not working now. Wife's phone (exactly the same) work a with adapter and HDMI cable. Cleaned, powered on/off, reset phone, nothing works. So frustrating. Any ideas?
I was using my S8+ with my TV. After a couple updates ( prior to Pie) no longer worked. Please don't suggest turning things on / off or factory reset.... The cord is fine. My phone just now updated to Pie, I thought great, maybe it will work again..... nope... I've contacted Samsung, same BS runaround. Samsung - must be a compatibility issue, Me - it was working, Samsung - must be the cord, buy a new one, Me - already did, tried two different brands, Samsung - was one of them Samsung, Me - ......., Samsung - try factory reset, Me -....... by this time I know I'm screwed. There WAS something to do with an update. (And yes prior to the Pie update I did a factory re-set with no results). From the comments on this post appears no one has a solution....

[solved-ish] Fan firmware screwed up HDMI output?

Hi!
Background:
I'm an esport producer and after some nightmare productions I'm really excited about the rog phone as it seams to be the only phone that have the features needed to make it into a good esports phone (e.g. Having 8-10 players competing in from of an audience), mainly: Hdmi output, ethernet capabilities and usb-c ports on the side..
Problem: After first successfully testing out Hdmi + ethernet connection I wanted to try if I could use the fan accessory and still be able to get the Hdmi signal from it.. When I connected the fan it told me to update the fan firmware so I did, but after that I'm not able to get Hdmi signal either with or without the fan accessory.. For instance, when I plug in my portable asus laptop monitor (power and signal from usb-c) the monitor starts to boot up and then dies.. Then tries again and dies and so on.. On my Samsung s8 it works fine.. So I'm guessing the firmware limits the power that the phone can output on the usb-c port.
Question, has anyone else experienced this issue? Is there a way to uninstall the fan firmware update (that obviously did not only affect the fan but the phone as well). The Hdmi adapter I used was something very similar to the professional dock but is actually an usb-c dock ment for laptops..
Tl:dr; hdmi doesn't work after "fan firmware update", plez halp.
Best regards
Ludvig Fjell
Qruxel E-sports Studio
Just a small update,
I was able to get it to work if I disconnect the power cable from the USB-C dongle and then connect it again.. and sometimes it also requires me to disconnect the HDMI + reconnecting that as well.. so I'm not sure if this actually was due to the fan firmware or just a result of a... weird bug(?) when it comes to the OTG features of the phone.. because connecting the dongle with both HDMI + power already plugged in does not work.
Anyway, just wanted you guys to know that it does work, just need to randomly connect/disconnect cables from the dongle first =)
Best regards,
Which USB-C to HDMI adapter were you using? I am looking for one that works with this device, aside from the fairly costly pro dock.

Categories

Resources