Related
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
Click to expand...
Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Click to expand...
Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again
Hi guys. I'm totally new to the android/smart phone world btw. Anyways, I recently got my Samsung Galaxy S2... first thing I noticed, my touch screen wasn't working. I popped the battery in and out and then it started working as it should.
My phone was working fine this morning, then all of a sudden out of no where, the touch screen stopped working again. I've tried turning on/off the phone multiple times. I've taken out the battery and even my SIM card nothing... i'm worried.
Has this happened to anyone else? Is there a fix? Do i have to go through Samsung? I hope not. Incase anyone asks, I did not root my phone.
Any help/feedback would be appreciated.
When the touchscreen stops working... were you charging the phone at that time?
The first time i turned on my phone, was actually by accident and it was charging.
However, just earlier now, it was not. it was just sitting on my computer desk. The home button, lock button and touch capacitive buttons work.... but i can't get past the lock screen
you could try a factory reset to see if its software related, but it sounds like hardware. I would definitely Return the phone .
I guess I can't do a factory reset, since I can't get into any of the menus... man this sucks. I spent $900 *gulp*
To do a factory reset,
1. Turn the POWER OFF, pull the battery out and put it back again.
2. Simultaneously press and hold the Volume Up, Home and Power button
3. If the Samsung Symbol appears, release the Power button
4. A Boot Menu will then show, Use the volume up/down to choose wipe data/factory reset.
touch screen not needed this way.
oo that's interesting... I tried it. and it didn't get to a boot menu. maybe I was doing it wrong. I tried a few different ways, but no success. It turns out I have warranty with the store. They're going to replace it for me Thanks for the feedback guys. Awesome forums.
Something similar happened to me yesterday. When I had the in-box USB cable attached to a BoxWave VersaCharger (combined AC/DC charger), and the VersaCharger was plugged into 120V AC, the touchscreen would stop working. As soon as I unplugged the USB cable from the SGS2, or plugged the VersaCharger into a 12V DC lighter socket, the touchscreen would work fine.
I've got the same problem as the OP... I had my phone charging overnight and this morning when I first went to use the phone I could not unlock the screen. I could wake the screen via the home button, and see I had a missed call etc but it just wasn't responding to touch. BTW I can't remember if when I first tried to unlock the phone if it was charging or not but really this shouldn't matter.... oh and btw, I'm not rooted or anything either! Naturally I rebooted the phone but still the same problem....so I tried a battery pull and still the same problem. Just now I did a factory reset but the touch screen still isn't working! I guess this is a hardware problem so I'm going to get it fixed under warranty by Samsung! Gutted that I will likely be without my phone for a week or 2!
EDIT, UPDATE...
Well, I was just on my way to the repair shop Samsung warranty had told me to take it too, and I took my sim card out to put in my old Hero (the only thing I hadn't tried!) and I couldn't believe it but the touch screen started working fine again! Weird, but that is now my advice if anyone else has a problem with their touch screen not working - oh and I took the sim out whilst the phone was still turned on. Crisis averted!
UPDATE 2
Sadly this has happened about 4 times to me now and I'm just waiting for the inevitable next time. Each time doing a factory reset then taking the sim card out seems to bring the screen back to life (though last time not immediately) but I shouldn't have to put up with this. Problem is, I don't want to send off a seemingly perfectly working phone to get repaired as I fear they will struggle to notice the problem, never mind fix it! I'm hoping a new firmware comes out soon, in the hope that it may resolve my issues...
Me as well ...
I have had this happen to me twice now (Touchscreen not responding).
The first time I had just installed a game and thought it must have been related to that. Pulled the battery and no joy, left it for a while and it came back to life...
Second time I was surfing the web and it stopped responding, pulled the battery and left it for maybe a minute but no joy .... pulled the battery again and left it for probably 20min and it came back to life. When it came back up I noticed the livewallpaper had been turned off and my widgets were gone from the homescreen.
What I did notice when it wasn't working was it had "safe mode" displayed at the bottom left of the screen
Have the Same Problem
Have the same problem i Mine and was super exicedat first it worked fine and after charging the touchscreen stopped working i pulled the battery out and put it back in but no luckso im gonna return mine to the shop hope they replace it
Moral:AT FIRST SUPER EXICTED BUT NOW SUPER ANGRY
Same issue - Is there ANY way to save my data before I send it in for repair/replace?
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
blaubeer said:
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
Click to expand...
Click to collapse
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Nitrile said:
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Click to expand...
Click to collapse
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
blaubeer said:
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
Click to expand...
Click to collapse
get a USB jig off ebay or amazon to reset the flash counter. should not cost more than 5 or 6 euros, shipped.
anyways you need to flash CF-root through ODIN if you are coming from stock. instructions are all in chainfire's cf-root thread.
Nandroid Restore
So I successfully rooted, used CWM to do a Nandroid backup, mounted the sd_card and saved the contents (including the nandroid backup) to my PC, reflashed the stock rom & kernel, usb-jigged it to get the counter back to zero/original and sent the phone in for repair. My efforts paid off as they repaired it without question under warranty. I just received the phone back and today set about restoring my backup:
Copied the sd_card contents I'd saved to my HDD back onto the phone
Re-roooted it with Cf-mod.
Used CWM to restore the backup I took before sending it in
It restored boot/system/data/cache successfully
selected reboot now in CWM
The result is that it is still missing all my apps. It only seems to have the "data" like my camera shots and SMS messages, system settings like whether bluetooth is on or off, the volume level, Wifi networks etc. So something was restored. But there is no Google Account configured, the lock screen picture is the default not the one I had beforehand, and as I said, all the apps - the main reason I did this whole thing as my personal data is all backed up to the cloud on a regular basis anyway - have not been restored. Am I confused? I thought a nandroid backup took a complete snapshot of everything, apps included.
Finding out the list of Apps I had in order to reinstall them is not an issue - I have a list of everything I had installed saved on AppBrain. But if I reinstall the apps, all the settings (or progress in the games) within those freshly installed apps will be back to square one, not where I left them, right? Or should I reinstall the apps and then restore the data partition over the top again?
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
achillies400 said:
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
Click to expand...
Click to collapse
Nope, no screen protector or any kind of case for that matter. Anyway, that isn't my issue anymore. The touch-sensitive unit was defective, the phone was repaired under warranty. My issue now is getting my apps & settings back. I have meanwhile read elsewhere that Nandroid doesn't back up the apps - pretty deceptive "backs up everything!" "it is like time travel" etc comments around here then.
Anyway, I reinstalled all the apps I had previously, and thought by reapplying the data partition from the nandroid backup it might then bring back the settings for the reinstalled apps. Instead all it did was remove all those apps again - now I am really confused. How come the restore DOESN'T bring back the apps I used to have, but DOES remove the ones I subsequently install. Does Nandroid touch the apps or doesn't it?
Touch screen not working
So i am having a very peculiar problem related to the GT-I9100 Touch Screen.
I bought the phone from Saudi Arabia and I live in Bangladesh at the moment. So for now I don't have warranty.
I bought it on 4th of this month. It had 2.3.3. So I updated it to 2.3.5. I did not use the phone much before that so I don't know if this problem was there before.
So here is the problem.
First time I noticed it when i pulled the phone from my pocket and could not unlock the pattern. First I thought I forgot the pattern. After sometime I noticed that i could not touch the buttons. I was dragging my finger over the points but there was no connecting line. I restarted the set. But it still did not work. After sometime I took the battery out. And after that it started normally and unlocked. And the touchscreen is totally fine.
I tested it using *#0*#. And every single point in the screen registers touch.
After that this happened couple of times. First couple of days I thought it was a pattern unlock problem. But i tried PIN and Password even using no unlock. It happened in every case.
So after couple of days it totally stopped happening.
But from yesterday it is happening again. And today it happened 3 times.
So today as I had no unlock protocol i tried tapping Home twice. As this brings on the voice command menu. And for the first time i was in the phone without touching the screen.And first i noticed the Menu and Back Soft keys works.And the touchscreen still does not work. And i noticed some thing weird. Always some thing in the screen is Selected. In Menu the + Icon is selected. In first screen the Map icon is selected. Also in Recent Apps the first App is selected. So after a lot of reboots it is back to normal again. Now i see something interesting. In the Battery Usage Graph i can see some really sharp drops. 3 times. Looks like when this happens phones charge takes a nose dive.
So here is the Gist.
Info related the Problem:
1. Usually happens when the phone is my pant pocket for sometime. It does not happen if it is sitting on the table.
2. Touchscreen gets totally disabled.
3. I have no idea why this happens.The exact reason behind it.
4. Battery Charge takes a nose dive when this happens. See the attached images.
5. I still don't know how to bring it back. Sometimes a simple reboot works. Sometimes I have to pull the battery. And sometimes it works on its own.
6. Every other function of the phone works. Like music playback using my UE 200vi music keys using PowerAMP, Siri(Android version), Call can be received using headset.
Battery nose Dive:
dl.dropbox.com/u/30943431/SC20111115-203017.png
dl.dropbox.com/u/30943431/SC20111116-202913.png
Also the selection
dl.dropbox.com/u/30943431/SC20111116-202146.png
So this is the thing. My biggest problem right now is, I don't know why it happens and I don't know how to bring it back from this situation. If I knew I could make sure I don't get it again or I would just fix it every-time. As when this happens I cant make calls or anything which requires the touchscreen.
So guys help me if you can by giving ideas. As i will not go back to KSA in 6 months. So buying a $550 phone unlocked was a total waste. As i cant use it here.
Thanks a million in advance.
---------- Post added at 09:29 PM ---------- Previous post was at 09:13 PM ----------
Sorry for this. But looks like i cant post outside links before i have 8 posts. So i removed the "ht tp : //" part of the links. Copy paste in browser address bar and it will open fine.
And also the next time it happens i will do a video to shou you guys.
Having the same problem while charging touch screen doesn't work
Stock charger and usb cable
i was on CM7 but that happend so i flashed stock but no luck
I will write more observations
Last night I was reading Twitter before going to bed when I noticed that my GPS kept ticking on and off after I'd posted an update (I let my Twitter app access GPS to assign my location to tweets). Thinking that odd, I rebooted.
Talk about the reboot from hell.
Approximately 30 seconds after booting back up, the phone locked: I could tap buttons and feel haptic feedback, but no changes to the screen occurred. I eventually got the bright idea to lock it and unlock it; pressing the lock key blacked the screen, but pressing it again did not bring the screen back. Scared, I eventually pulled the battery and started up again.
It happened again. And again. In the midst of all this, I slowly learned a few things: it wasn't tied to any of the new apps I'd installed (I had enough "functional time" each boot to uninstall a couple of things), it wasn't tied to internet connectivity or GPS (I had time to turn both off), and the SGS3 has a dev option to monitor CPU usage of various apps/threads. That little HUD, which overlayed everything else, would remain updating through a lockup, and I found that a process named "df" was starting up and immediately sucking up the entire CPU and not letting go.
I eventually found that it worked the processor so hard that the phone would overheat if left alone and "soft reboot" (OS restarts, but no Verizon/Samsung loading screens), so I was able to at least stop pulling the battery!
Finally, I turned it off and let it cool down for a few hours whilst Googling: no results anywhere for a similar problem or regarding the "df" process. Turning the phone back on after its reset didn't help at all. The lockup time was so quick that I couldn't even initiate a factory reset--it would lock up in the midst of preparing to perform it!
I eventually restarted it into the bootloader (meant to go for recovery, oops) to poke around and got a really scary image: a "Custom" screen before the bootloader starts that the devs are saying means that system apps/files have been modified. Now, since I don't have root yet (no hacking/voiding warranty JUST yet), I am not ABLE to modify system apps, which means that something got tweaked all by its lonesome, and THAT isn't supposed to happen. It was probably what was causing the lock, though--some driver somewhere that's supposed to say "Processor, don't try to calculate pi to infinity" got hosed or whatever.
I eventually got into stock recovery and was able to initiate the factory reset from there without the use of the actual OS (thus avoiding the hard lock). The phone rebooted fine, let me sign into Google, and spent the rest of the night redownloading apps. It's fine now.
EXTREMELY worrisome. Possibly a hardware fault with the EMMC chips holding my OS or something--there's not a lot that can knock out system files on a non-rooted device. At least it doesn't appear common, insofar as all my Googling leads to no results at all.
Any ideas as to what the heck happened?
Howdy! I peruse the forums quite a bit to figure out little fixes for my phone, but there are a couple problems that I haven't quite been able to find proper solutions for.
The first problem deals with the phone randomly shutting down (usually only when it's in my pocket). I've seen other posts regarding the topic, but the OPs usually stated that simply holding the power button would effectively turn the phone back on, or that the phone doesn't shutdown but rather reboots. My phone completely shuts down and requires that I take the battery out, wait 10-15 seconds, put it back in, and then hold the power button for an extended period of time in order for the phone to start up. The battery doesn't get extremely hot. It's usually around ~33-35C when it does this, but when I look at some of the other posts with similar problems, their batteries are ranging withing ~38-42C. I have seen that it may be a faulty battery, as shown in the other posts, but as I mentioned my problem is slightly different.
The second problem deals with streaming videos on browsers. Before the ICS update, I was able to stream videos on any browser, but after that OTA update I cannot. I have tried multiple browsers, including Dolphin, Firefox (my main browser), and Opera. I heard it may have to do with flash not supporting android anymore (after 4.0.x, whereas I'm only running 4.0.3), but I have checked my phone and I have Flash 11.1 already installed. The settings on my browsers are to enable plug-ins on tap (means that I would tap a video to start it, right?).
Lastly, as of now, I'm having a WiFi issue. It's not so much of an issue as a hindrance, though. Basically, I'm pretty much always in a WiFi zone, either being at home or on campus. When I get home from uni, WiFi automatically connects, no problem. When I'm at the uni, it will connect as soon as I get on campus, but when I walk from building to building, it loses connection and makes me reconnect. I go to hit reconnect, and it demands some credential password which I have never set. If I hit forget so that I can forget and reconnect to the network, it wants me to put in my screen unlock pattern. I draw the pattern to unlock it, but then it sort of refreshes and my pattern is gone and it doesn't let me continue with the process, so I have to go back to the home screen, back into settings, and clear credentials. Some posts said to continue to input incorrect passwords to allow a credential storage password reset, but that did not work. Some posts said to clear credentials, so I do that, but then I have to continuously type my login information whenever I move from class to class, which gets pretty irritating. The only way to connect to the WiFi is by disabling and reenabling the WiFi. Like I said, it's not a huge issue, rather a hindrance.
As for my phone specs, I'm not really a super tech so I haven't messed with anything. The phone is not rooted and is running Android 4.0.3. It is, however, unlocked, and I'm running it on ATT's network if that makes a difference.
Let me know if I've posted in the wrong section or anything, and if I have, I apologize. I'm not one for posting on forums, rather one to creep around and hopefully find solutions.
Thanks for your time.
Hi there.
I also want to join this topic:
1. my HTC amaze also shuts down randomly.
2. but the main thing is: can anybody help me with this WiFi issue? I can connect and use WiFi in the street, at McDonald's, at different places with public WiFi, but when it comes to connect to WiFi at my home or at other places where the WiFi is PASSWORD PROTECTED, my phone jams the network and i have to turn off WiFi on the phone and restart the WiFi router to have everything working again.
Somebody, please help
thanks in advance.
Don't know if I'm allowed to do this, but bump!
Powstriker said:
Don't know if I'm allowed to do this, but bump!
Click to expand...
Click to collapse
this is out of question phone is good. there must be way to solve this WiFi issue
418 Replies but not a single instance of input? There has to be someone that knows something about this!
Powstriker said:
The first problem deals with the phone randomly shutting down (usually only when it's in my pocket). I've seen other posts regarding the topic, but the OPs usually stated that simply holding the power button would effectively turn the phone back on, or that the phone doesn't shutdown but rather reboots. My phone completely shuts down and requires that I take the battery out, wait 10-15 seconds, put it back in, and then hold the power button for an extended period of time in order for the phone to start up. The battery doesn't get extremely hot. It's usually around ~33-35C when it does this, but when I look at some of the other posts with similar problems, their batteries are ranging withing ~38-42C. I have seen that it may be a faulty battery, as shown in the other posts, but as I mentioned my problem is slightly different.
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Click to collapse
Since you are stock, the only thing being that your phone is unlocked, I would say this is either a config issue or a HW issue. The simplest thing to do is to clean the battery contacts, as there is a small chance that something got on them and is causing the battery to drop out. You can also look at the battery meter in the settings menu and see if you have a sudden drop in battery power or if it entirely cuts out. May give some clues to what's going on. Finally the only other thing I can think of is to uninstall any apps that save power or mess with the power settings on the phone.
Powstriker said:
The second problem deals with streaming videos on browsers. Before the ICS update, I was able to stream videos on any browser, but after that OTA update I cannot. I have tried multiple browsers, including Dolphin, Firefox (my main browser), and Opera. I heard it may have to do with flash not supporting android anymore (after 4.0.x, whereas I'm only running 4.0.3), but I have checked my phone and I have Flash 11.1 already installed. The settings on my browsers are to enable plug-ins on tap (means that I would tap a video to start it, right?).
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Streaming video doesn't work for me, it will for a couple seconds and then die. So now I just open all links in the youtube app, which isn't perfect but it's good enough.
Powstriker said:
Lastly, as of now, I'm having a WiFi issue. It's not so much of an issue as a hindrance, though. Basically, I'm pretty much always in a WiFi zone, either being at home or on campus. When I get home from uni, WiFi automatically connects, no problem. When I'm at the uni, it will connect as soon as I get on campus, but when I walk from building to building, it loses connection and makes me reconnect. I go to hit reconnect, and it demands some credential password which I have never set. If I hit forget so that I can forget and reconnect to the network, it wants me to put in my screen unlock pattern. I draw the pattern to unlock it, but then it sort of refreshes and my pattern is gone and it doesn't let me continue with the process, so I have to go back to the home screen, back into settings, and clear credentials. Some posts said to continue to input incorrect passwords to allow a credential storage password reset, but that did not work. Some posts said to clear credentials, so I do that, but then I have to continuously type my login information whenever I move from class to class, which gets pretty irritating. The only way to connect to the WiFi is by disabling and reenabling the WiFi. Like I said, it's not a huge issue, rather a hindrance.
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This has got to be either a config issue or a bug in how your phone handles your uni's wifi. Your uni will have multiple wifi APs with the same SSID (but on different channels) so that you can walk around and still remain connected. My guess is that there is a bug in the wifi drivers that don't like what your uni is doing, but it's really hard to say since that stuff is generally pretty complicated...
If you can't get your power issue fixed easily I would recommend you factory reset your phone. Don't install any apps for a couple days and see if your problems persist. If the power one does then take your phone in for warranty repair. The wifi one could be a bug, which would mean a warranty repair isn't going to do anything for that so you may be screwed on that one. Unless you want to hack your phone and load a new ROM; there is a slim chance that an updated ROM will not have the same bug.
gripen40k said:
Since you are stock, the only thing being that your phone is unlocked, I would say this is either a config issue or a HW issue. The simplest thing to do is to clean the battery contacts, as there is a small chance that something got on them and is causing the battery to drop out. You can also look at the battery meter in the settings menu and see if you have a sudden drop in battery power or if it entirely cuts out. May give some clues to what's going on. Finally the only other thing I can think of is to uninstall any apps that save power or mess with the power settings on the phone.
Streaming video doesn't work for me, it will for a couple seconds and then die. So now I just open all links in the youtube app, which isn't perfect but it's good enough.
This has got to be either a config issue or a bug in how your phone handles your uni's wifi. Your uni will have multiple wifi APs with the same SSID (but on different channels) so that you can walk around and still remain connected. My guess is that there is a bug in the wifi drivers that don't like what your uni is doing, but it's really hard to say since that stuff is generally pretty complicated...
If you can't get your power issue fixed easily I would recommend you factory reset your phone. Don't install any apps for a couple days and see if your problems persist. If the power one does then take your phone in for warranty repair. The wifi one could be a bug, which would mean a warranty repair isn't going to do anything for that so you may be screwed on that one. Unless you want to hack your phone and load a new ROM; there is a slim chance that an updated ROM will not have the same bug.
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Thank you very much for the in depth reply. I'll take a look at the battery connections some time tomorrow as it's pretty late today. Do you have any recommendations as what to clean them with? I heard erasers are pretty good cause they have the "stickiness" to pick up grime, but wouldn't the rubber inhibit connectability?
The video thing isn't too big of an issue, but eh, a fix would be nice. If there's nothing that's known of atm, that is fine as well.
As for the WiFi, I didn't know if it was a bug or something I could fix internally. It's good to know, though, that it's not something I seem to have messed up myself haha.
Once again, I greatly appreciate the response!
Powstriker said:
Do you have any recommendations as what to clean them with? I heard erasers are pretty good cause they have the "stickiness" to pick up grime, but wouldn't the rubber inhibit connectability?
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The contacts won't be corroded because they are gold, however it could be either they aren't springy (ie they got bent) or that something is stuck on them. Just take a look, make sure they look fine and that they are making a good connection. It's most likely not the issue but you just want to rule that out, as it would obviously cause problems if your battery was being disconnected
So, as an update, I managed to fix the battery issue by actually turning my phone around in my pocket (Strangely enough, I found that if I keep the screen away from the leg and the power button facing up, rather than the screen towards my leg, the phone does not turn off.). All that's left is to find a fix for the video and WiFi. The WiFi problem has actually started to become more significant, as WiFi is no longer automatically connecting to my home internet anymore. Sometimes at uni, as well, the phone requires a complete reboot before it will reconnect rather than a WiFi off -> WiFi on reset. Any more input would be greatly appreciated ^.^
I had same restart Issue
I don't know why or how it works.
Just put a piece of paper below the battery and the restart problem is solved
Flash a kernel and see maybe the modules are messed up
Sent from my HTC_Amaze_4G using XDA Premium 4 mobile app
Battery
I don't know why changing how the phone is situated in your pocket would solve the issue unless you were somehow unknowingly keeping the power button pressed down for long periods of time.
I will say I had the same issue and my suspicions lead me to the battery. Indeed, I bought a new battery and the issue has been resolved. There must have been some sort of short or default in the battery I was using that would cause my phone to randomly shut down or reboot..
OK, this is really weird - after getting the 4.2.2 update, my phone reboots itself every night, not 100% sure it's exactly the same time, but it's been while sitting in my pocket or on the table, not even in use. At first I assumed it was Zooper, which I had installed right after the update, but I disabled it yesterday and got the reboot again tonight.
I even checked my Tasker to make sure some auto-reboot profile hadn't installed itself!
Any hints about how to diagnose this? Do I have no choice but to remove apps one by one? Most of the apps I run are the same ones I run on my TF300 tablet which also has 4.2.2, so don't know if it could be an app.
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
PhysicalEd said:
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
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the Factory reset will erase all ur Apps and will stay in 4.2.2 ......
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
PhysicalEd said:
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
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The update may have screwed up somewhere in the middle, you could try to re-ruu your phone or unlock the bootloader and flash a custom rom, also the thing about the power button not putting the phone to sleep or doing anything than reboot on long press happened to me on each and every custom rom and I never did any OTA, got my phone, unlocked bootloader and flash away from sense, my hboot is still the one that it came with, but for me that thing happens really randomly, like once every 1 or 2 weeks, and when that happens for me the volume buttons stop working also till reboot, I was thinking I was the only one facing it so I kinda decided not to talk about that as I saw no one say anything about it, but I am also one of those for who the phone turns off exactly when my phone goes to 6% battery whatever I do, on whatever rom I am and even in the recovery, so I was thinking that maybe vodafone modified something on it, that's an other reason I didn't say anything about the buttons becoming unresponsive...
So what I would recommend is to re-ruu your phone or go to a custom rom (or if none solves anything the phone may have some kind of hard brick).
Just to help out anyone else who ever has this problem.
It was not location services.
I can see clearly in two logs an HTC process crashing. This seems to cause a cascade that leads to reboot.
I contacted HTC tech support, they suggested I boot up in a recovery mode and try to wipe data cache. They were surprised to find that attempting to do that caused a reboot.
So as Ranomez suggests above, they want me to re-do the update with the RUU when they release it, which they said would be "soon" last weekend.
On the other hand, my battery life after this update is fantastic, so I've decided I can live with this to not have to worry about recharging by mid-afternoon!