Interesting Read-- Mods not sure if this can be posted, if it's a violation of any kind, please delete if it's inappropriate.
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Motorola Rep (Listening)
Motorola Rep: Hi, my name is Motorola Rep. How may I help you?
Motorola Rep: Good Afternoon!
ME: Hello Motorola Rep, I have a question regarding my XT912
ME: Good Afternoon !
ME: I see Boot loader unlock for other Motorola phones, but don't see one for my model
Motorola Rep: I see, well you know the problem is that at least with us it can only be unlock on certain models
Motorola Rep: And the only support that we can offer is the link that you most already have to follow the steps to unlock it
ME: Yes, I am at that link, but don't see my model. My Verizon contract has been paid and they directed me to you saying this needs to be done by Motorola
Motorola Rep: The problem is that we dont provide any support regarding the bootloader.. because it voids any remaining warranty on the device.. so we are not able to help you with that.. the only thing that we can do regarding the bootloader is provide that link that you already have, im really sorry
ME: There is no warranty on this device, my phone is almost 2 years old..
ME: I am willing to sign a not which indemnifies you in case the code does not work..
Motorola Rep: Yes but the remaining warranty i was telling you about is that we always provide support on any motorola device, no matter how old is it, we provide support through the chat or through the phone, but when it comes to the boot loader or if you already unlock it, we are not able to assist you with that at all
ME: I am willing to forego the support
ME: This is the first time I've ever contacted Motorola for support and if you unlock my bootloader, I will ensure I never contact you again
Motorola Rep: I understand, but as i was explaining before.. we dont provide any support regarding the bootloader, we are not able to do it, is not that we dont want to, is that we dont provide support for it
Motorola Rep: If you are able to request the code and you dont receive it by email, we can provide you that, but if you already request it of course
ME: So what you're saying is I have purchased a device which is locked by you and you CANNOT unlock the device even thought the device is paid in full and there is no liability tied to the phone ?
Motorola Rep: Im sorry but we dont provide any support for the boot loader, we wont be able to assist you with that
ME: I don't need support for the Bootloader unlock, I'm trying to understand why you CANNOT unlock my Bootloader. You have locked the device, the device is more than a couple of years old, so there is no warranty and the contract with my provider is also paid.
ME: There is no reason why Motorola should keep my phone locked..
Motorola Rep: It has nothing to do with your provider, this is a motorola policy, remember that when you unlock the boot loader your device becomes rooted, meaning that you change the administrative rights from the phone and everything on it, that's why we dont provide any support for it
ME: Fyi, the phone can be rooted without the BL unlock..
ME: How does it make a difference ? It's my device, it's all paid for, why should Motorola still have control over it..
Motorola Rep: Of course, but regarding your question, that's why we dont support that
Motorola Rep: You can even check on the motorola forums, we dont provide support for that
ME: Again, I don't need support for it..
ME: Can you Unlock the Bootloader for this device ? If not, Why ?
Motorola Rep: As i was explaining we provide the list and the steps for some devices, if your device is not on the list, im sorry then you are not able to unlock it, if you are not ok with that im really sorry, but we wont be able to help you with that
ME: Why ?
ME: I buy a computer, if it's paid for in full, the manufacturer of the computer has no business to restrict my usage of the computer..
ME: The same for a phone..
ME: Why can't my device be unlocked ?
Motorola Rep: That is just part of the motorola policies.. we dont give support, we cant help you unlock it in some devices, this is to prevent the usage on some users that dont know exactly how it works
Motorola Rep: Im not saying you are one of those users of course
Motorola Rep: But we are not able to help you with this
Motorola Rep: If you want you can look for that online
ME: "Prevent usage on some users", so why unlock the other models ?
ME: Why not my model ?
Motorola Rep: There are people or service centers that can do it for you, but we are not able to help you with that
ME: Motorola Service Centers ?
Motorola Rep: Nop, nothing to do with motorola at all
ME: You're saying 3rd party service centers are able to unlock an XT912 and Motorola can't
ME: ?
ME: Unlock=Bootloader Unlock
Motorola Rep: That we dont do it and we dont provide the steps is one thing
ME: So you're saying you CAN unlock the Bootloader for the device, but you Won't provide the steps for it ?
Motorola Rep: Ok, im sorry, we are going around the same over and over.. so please, just understand, some models are not supported by us to unlock the boot loader, as simple as that, you can unlock it on most devices from android of course, but we dont support some of those models.. if you are not interested at all on the remaining warranty, then just look for the steps or how you can do it online, or if someone can do it for you, just keep in mind that you might need to have the firmware of the device in case you need to flash it so that you can have back to the standard of it
ME: WE are not going over and over, You are going over and over.. I'm asking a straightforward question..
ME: you're saying you CAN unlock the Bootloader for the device, but you Won't provide the steps for it ?
ME: It's a Yes or No Answer..
Motorola Rep: No we cant
ME: Thank you!
ME: Do you wan't me to go off the record for a better answer ?
ME: I can do that
Motorola Rep: Great, just wanted for you to understand that motorola doesn't do that on any of the devices
Motorola Rep: Of course there are ways to do it, but we dont do that on any of the phones
Motorola Rep: That's why we provide the links for some models
ME: If you could guide me as to who can do that, that would be great too.. I am trying to install and application which requires certain framework only available on a specific 3rd party Kernel.
ME: This is to protect my privacy on the device.
ME: If you can suggest someone who can do that, you can send it to me Off the record too..
Motorola Rep: The problem is that no one in motorola will assist you on that, i understand what you are trying to do.. but that's what i wanted you to understand, is not that we as motorola cant do it, is not that me personally cant do it, is that as part of motorola policies we dont do that
ME: But there are other models you are offering to unlock ? At user's risk, which I understand.
ME: Let me ask you this, who out of these 2 folks is the right contact to escalate this ?
ME: Iqbal Arshad
Steve Horowitz
Motorola Rep: Mmm well is up to you because Iqbal Arshad is the Senior Vice President of Engineering and Steve Horowitz leads the global software engineering
Motorola Rep: So you wont get the response that you want regarding this issue
ME: I know their roles, it's listed on the web, but who would be the right contact ?
ME: You can atleast help me with that..
Motorola Rep: You can try any of them but i dont think that is the right path to escalate an issue
ME: Ok, then what is the escalation matrix ?
Motorola Rep: But if you want to try, try with Iqbal Arshad
Motorola Rep: Actually we send that feedback
ME: I'm sorry, I didn't get your last statement, "We send that Feeback"
Motorola Rep: Yeah, that's right, if you want to present a complain, you provide us the info and then we send that feedback to a supervisor
ME: You already have my email and the request, are you able to escalate ?
Motorola Rep: Sure
ME: ok, what is the ETA for a response ?
Motorola Rep: Between 24 - 48 hrs
ME: Ok, can you also give me Iqbal's email address ?
Motorola Rep: Actually we dont have that info available, im sorry
ME: Ok, I guess I just wasted your time and mine..
ME: You said you Can't unlock the bootlooader, is there a possibility in the future ? or do I just scrap the device and get a different model for which BL can be unlocked ?
Motorola Rep: It might be better if you get a different one because is kind of an old device so they might not include it on the list later on
Related
So, I was bored at work and started to notice the trolling going on at facebook/twitter about this bootloader unlocking issue. I decided to engage moto directly since they don't actually read fb or twitter comments and RT's. I got on a chat with someone from moto support and below is the transcript.....
Code:
Reza: Hi, my name is Reza. How may I help you?
jimbob: i have a question about my new droid x2.
Reza: Okay.
jimbob: is the bootloader unlockable like the xoom?
Reza: I apologize it is not.
jimbob: hmm...i'm assuming u guys actually look at the comments on your facebook page...
jimbob: lots of stink being thrown about this...do u guys have any data on when/if u will be allowing people to do what they want with the phones they pay money for?
jimbob: i know it's not your decision to make...just trying to get some information.
jimbob: i really liked my original droid 1 b/c i actually felt like I owned it...i like the x2 but motoblur is not a quality product IMHO.
Communication with the RightNow Chat service has been lost. Please wait while attempts are made to restore the connection.
Disconnection in 240 seconds.
Connection resumed.
Reza: Suggestion
Summary:
DROID X - Bootloader mode (eFuse)
Question:
Does the DROID X have eFuse, why does my handset power up in Bootloader recovery mode?
Answer:
Motorola's primary focus is the security of our end users and protection of their data, while also meeting carrier, partner and legal requirements. The Droid X and a majority of Android consumer devices on the market today have a secured bootloader.
In reference specifically to eFuse, the technology is not loaded with the purpose of preventing a consumer device from functioning, but rather ensuring for the user that the device only runs on updated and tested versions of software. If a device attempts to boot with unapproved software, it will go into recovery mode, and can re-boot once approved software is re-installed. Checking for a valid software configuration is a common practice within the industry to protect the user against potential malicious software threats. Motorola has been a long time advocate of open platforms and provides a number of resources to developers to foster the ecosystem including tools and access to devices for developers via MOTODEV at h t t p : / / d eveloper . motorola . com.
jimbob: Checking for a valid software configuration is a common practice within the industry to protect the user against potential malicious software threats
jimbob: that may be true, but not with respect to the OS as a whole...no other android phone manufacturer does this.
jimbob: advocation of open platforms != locking technically savvy users out of their own device...
jimbob: so...is there a timeline at all on unlocking the bootloaders?
Communication with the RightNow Chat service has been lost. Please wait while attempts are made to restore the connection.
Disconnection in 240 seconds.
Connection resumed.
Reza: I apologize there is none. What we can do is to schedule the phone to be sent to our Repair Center.
jimbob: and what would that do?
Reza: Our trained technician will work on it.
jimbob: but, there's nothing physically wrong with the device...would they unlock the bootloader and give it back to me?
Reza: Right.
jimbob: really?
Reza: Really.
jimbob: lol...so, what would I do about a phone in the meantime?
Reza: Did you try to remove the battery and put it back in after a few minutes?
jimbob: no, the phone works fine....
Reza: I see.
jimbob: outside of it having a locked bootloader.
jimbob: and motoblur being buggy and awkward..
jimbob: what i'm saying is, if i sent the phone to the repair center so they could unlock the bootloader, what would I do for a phone during the 2 weekish period where u had the phone.
Communication with the RightNow Chat service has been lost. Please wait while attempts are made to restore the connection.
Disconnection in 240 seconds.
Connection resumed.
Reza: When did you purchase it?
jimbob: a few days ago
Reza: To answer that, let me give two options.
Reza: Option 1: You can check with your service provider or place of purchase for options available.
Reza: Option 2: You can send the phone to Motorola Repair Center. Just send the phone by itself without any accessories like battery door, battery, sim card and memory card (if applicable). The timeframe is 5 to 7 business days from the time we receive the phone.
Reza: On our end, since we don't have the replacement program what we can do is fix it. You can try with your carrier if they offer loaner phones.
jimbob: hmm...interesting...I'll have to contemplate this a bit further. thanks so much for your input!
So, has anyone had a device with a locked bootloader sent in to have it unlocked before? 14 seconds of googling didn't yield much in the way of precedent for this. Comments?
I do not think the representative is understanding what you are asking. They think your phone is broke lol.
yea..I thought about hitting up another one just to see if they were all crazy. I might try that later.
If they were really taking phones in to have the bootloader unlocked and sending the phones back, their mailbox wouldn't be able to hold all the phones coming in.
The rep misunderstood you.
You probably were talking to some rep in India following a copy/past script.
I'm pretty sure she has no idea what she is talking about....does Motorola even have a tech support facility in America?
Thought I'd try to start a general Telus thread since there's stuff spread all over the place. Hope that's OK mods.
I bought my Telus Amaze on the second day out. Haven't tried to unlock the bootloader until now. Went through the HTCdev method and it failed. After submitting the hex code the dev site indicated it failed. No error code. Is there a solution?
I had trouble with the hexcode aswell, but I believe I just kept trying and it worked its self out, the htcdev website was being a dink half the time. I'm pretty sure there are other methods to unlock it
This is how I did it http://www.techzek.com/unlock-htc-amaze-4g%e2%80%99s-boot-loader/
Sent from my HTC Amaze 4G using xda premium
Unlock support for the Telus Amaze had been removed several weeks ago. There has been many request made to HTC for assistance. Last I seen on their Facebook page is that they are "working on it" ...no eta.
I've had the phone since day one and only decided to do the htcdev unlock after It had been removed.
Sent from my HTC Amaze 4G using XDA premium
Trevorhimself said:
Unlock support for the Telus Amaze had been removed several weeks ago. There has been many request made to HTC for assistance. Last I seen on their Facebook page is that they are "working on it" ...no eta.
I've had the phone since day one and only decided to do the htcdev unlock after It had been removed.
Sent from my HTC Amaze 4G using XDA premium
Click to expand...
Click to collapse
Yeah, tried to unlock several times now and no go. I don't understand why they would remove support for Telus when adding support for tmobile. It sucks. I can't help but wonder if Telus has something to do with it. Didn't HTC promise to unlock all future bootloaders? It makes no sense to allow it for one carrier but not another.
wow im glad i unlocked mine the first day i got it, this beastmod rom is awesome.
So, I called HTC Canada to ask about unlocking the bootloader. I explained that I had attempted to unlock and it had failed. She said, "It should work, hold the line a minute." She then came back on and said I don't see the Telus model listed under supported devices. I pointed out that prior to the tmobile being added the telus version could be unlocked, but now it can't. She had nothing to say. I asked if HTC is working on adding it. Her response was, "All I can do is refer you to the htcdev website." Basically, she knew nothing and was totally useless. She implied that all I can do is wait and hope. While I love the phone, I'm now regretting buying it due to lack of support from htc.
So unless things change, there's no way I'll ever have ICS on my phone since I know from experience that Telus never has any interest in updating their phones.
I decided to be persistent and have emailed htc regarding the bootloader. Here is the series of responses. My initial question was: Attempts to unlock the bootloader fail. When will the Telus Amaze be added? I thought HTC made a commitment to unlock all bootloaders.
Response 1. Thank you for taking the time to contact us here at HTC about the Bootloader for your HTC Amaze, Mark.
Here at HTC we encourage owners of our many devices to use their phones to their full potential. For many owners this involves unlocking the bootloader to experiment with different device ROMs. Although this is not something we would encourage everyone to do, we recognize that many cellphone users with a technical background may wish to do this with their device so that they can optimize the functionality of their device and customize it to suit their needs.
While we can't directly assist you with the process, because of the great demand from our customers we have provided you with the tools you will need to get the process started. Our developer site can be accessed at http://htcdev.com/devcenter. Once the bootloader for your device is available, it will be posted to this site.
This being said, HTC is committed to assisting customers in unlocking bootloaders for HTC devices. However, certain models may not be unlockable due to operator restrictions. If your device is listed as unsupported, we would suggest you follow up with your mobile operator to let them know your interest in unlocking the bootloader.
Thank you for your interest in HTC and our devices. As always, we are here to answer any technical questions or concerns you may have from 6am to 1am EST, 7 days a week for your convenience, or by phone at 1-866-449-8358.
Sincerely,
Tara
HTC
My Response: Thank you for your response to my question about unlocking the bootloader. I just want to be clear about your answer. Are you saying that the bootloader is currently not unlockable because TELUS has placed restrictions which prevent me from unlocking my phone? I was under the impression that I bought an HTC phone, not a TELUS phone. Are you saying that HTC is waiting for permission or information from TELUS before it will add the TELUS Amaze to the htcdev site and make it unlockable. If so, do you know if TELUS has indicated a willingness to do this and it is forthcoming? If not I will be returning my HTC phone for a Samsung which is fully rootable.
Thanks again for your assistance.
HTC Response 2: Thank you for your response, Mark. Please allow us to clarify.
When it comes to the bootloader for each device, all the information we have at this time is that once the bootloader for your device is available it will be posted to our developer site, which can be accessed at http://htcdev.com/devcenter.
Unfortunately we cannot provide a timeframe for the release of the HTC Amaze bootloader, Mark. We do apologise for any inconvenience that this may cause, and we thank you again for contacting HTC.
My response: Thanks again for your quick response.
Sorry to be so persistent but I just want to be sure I understand. Does a team at htcdev.com (or one associated with it) develop the bootloader, or does it come from the provider (Telus)? Would contacting Telus make any difference or are they just going to tell me that it is HTC who must make it available and that Telus has nothing to do with it.
Thanks for your patience.
HTC response: Thank you for your prompt reply Mark.
HTC, not your carrier, is committed to assisting customers in unlocking bootloaders for HTC devices. However, certain models may not be unlockable due to operator restrictions. Please refer to our list of supported devices to see if your device is eligible for unlocking the bootloader.
For more information on unlocking the bootloader please feel free to visit our developer page at www.htcdev.com. We apologize as we here at Technical Support cannot, and do not support the bootloader unlocking of any HTC device.
We apologize for any inconvenience this may cause you Mark. Keep in mind that we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.
My last response: I'm sorry but you are not answering my question, but simply repeating an apparent canned response. Please explain what "operator restrictions" are. Aren't I the operator? By operator do you mean carrier? The Tmobile Amaze is unlockable but the Telus Amaze is not. Is that because Tmobile allows it but Telus doesn't?
All I really want is a straight answer as to why this is the case. How are the phones different given that prior to the Tmobile being added to the htcdev site one could unlock the Telus Amaze too. Since the Tmobile was added the Telus will not unlock.
Please provide a straight and clear answer. I am rapidly losing faith in HTC. Given the recent court case loss to Apple, HTC cannot afford to alienate customers. I want to remain loyal but I feel I am being given the run-around.
UPDATE: Htc's last reply: We apologize if you feel that we are not providing you with enough information regarding the unlocking of the bootloader. However; we here at Technical Support really do not have that much information regarding this issue. This is on the development side of things that we do not have access to or clearance for. We do not support or trouble shoot this area of development. This is really a hands off area for us.
With regards to your question regarding "operator restrictions". This is a restriction based on the carrier, not the end user. We apologize as we are unable to elaborate any further on this issue. Again, for more information on unlocking the bootloader please feel free to visit our developer page at www.htcdev.com.
So who know's where we stand on this. Maybe HTC's right hand is working on it but their left hand doesn't know. Or maybe Telus has no intention of allowing us to unlock our bootloader. I guess we wait. The GSII is looking better and better at this point.
I've gotten a call from HTC support and received the same canned answers as well as direction to get in touch with Telus' support system.
I basically told the lady that their support staff isn't going to be able to tell me any more than she could and that I would really appreciate it if she could pass my request on to her supervisor and from there on the development side of things so I could get a solid answer as to wether or not this is a software related issue, or a "Telus has told us not to unlock their phones" issue.
If its the latter I can call them and start up a storm of curses and complaints, but until I do get a solid answer, I'll have telus and htc sending me back and forth to each others support lines.
Response from Telus
Here is what I got from telus
I spoke with our Data and Network Assistance Team and they have advised that what you're inquiring about is all based on what HTC plans to do. In this instance, you may wish to contact HTC directly for any further information:
- 1-866-449-8356
- Web site: www.htc.com
- E-mail: [email protected]
Please note that once any software upgrade is available, it will be listed on our Web site, therefore, you can periodically click on this link and in the upper right hand corner you'll see notification about software updates:
http://www.telusmobility.com/en/ON/client_help/index.shtml
sbalko said:
Here is what I got from telus
I spoke with our Data and Network Assistance Team and they have advised that what you're inquiring about is all based on what HTC plans to do. In this instance, you may wish to contact HTC directly for any further information:
- 1-866-449-8356
- Web site: www.htc.com
- E-mail: [email protected]
Please note that once any software upgrade is available, it will be listed on our Web site, therefore, you can periodically click on this link and in the upper right hand corner you'll see notification about software updates:
http://www.telusmobility.com/en/ON/client_help/index.shtml
Click to expand...
Click to collapse
Clearly somebody doesn't know what their talking about. Nothing will appear on Telus' website since it isn't software we are asking about. What a bunch of idiots.
This is typical. Htc says it's Telus' fault, Telus says it's htc's fault. In the meantime customers of both companies get ****ed.
Just saw this post and thought you all might be interested.
5hr3wd said:
Hey guys I just tried unlocking my mobilicity amaze 4g bootloader from htcdev.com and it just went through and I got the key with the email! :| I'm so excited YAY!
Telus and wind users you guys should try it out too. And let everyone know here.
Thanks!
Click to expand...
Click to collapse
Binary100100 said:
Just saw this post and thought you all might be interested.
Click to expand...
Click to collapse
I just got another msg back from HTC stating the usual "we're working on it" and recommended I speak with Telus to ensure they are away that the unlocked bootloader is an interest of their customers...
Gotta love the game of pass the buck!
Sent from my Galaxy Nexus using xda premium
Just tried it and it failed as usual. Blank error msg. I see that the Wind and Mobilicity Amaze are both now listed but the Telus is not. This leads me to believe that is it Telus who is holding things up for us. Hope it comes soon.
marleyfan61 said:
Just tried it and it failed as usual. Blank error msg. I see that the Wind and Mobilicity Amaze are both now listed but the Telus is not. This leads me to believe that is it Telus who is holding things up for us. Hope it comes soon.
Click to expand...
Click to collapse
It is up and running now. I just finished unlocking my Telus Amaze.
Turbosled said:
It is up and running now. I just finished unlocking my Telus Amaze.
Click to expand...
Click to collapse
Hey, thanks for posting this. Although they still haven't listed the Telus Amaze on their supported devices list it actually worked for me too this time. Finally I am unlocked and can root and flash.
Im on Telus as well worked for me im unlocked and rooted
Holy ****.
UCD said:
Holy ****.
Click to expand...
Click to collapse
Last post in this thread was 3 weeks ago. Thanks for dropping in with this enlightening and insightful post. Was there a point you wanted to make?
I'd also like to root my Telus Amaze. Has anyone figured out a work around of some sort? Reading the above posts, it seems like some of you managed to get it working via the HTCdev site. What steps did you guys take exactly in order to get it working?
Thanks in advance.
justin0025 said:
I'd also like to root my Telus Amaze. Has anyone figured out a work around of some sort? Reading the above posts, it seems like some of you managed to get it working via the HTCdev site. What steps did you guys take exactly in order to get it working?
Thanks in advance.
Click to expand...
Click to collapse
Go to the HTCdev site above, sign up for a free account if you don't have one, log in with it and go to "Unlock bootloader" follow the instructions on the screen and they will walk you through the rest.
Sent from my HTC Ruby using xda premium
We need your help to unlock all Motorola bootloaders.
Help us by signing the petition to achieve 7500 signatures.
http://www.change.org/petitions/motorola-mobility-inc-unlock-all-smartphone-bootloaders-2
Regards.
Have we not been over this 100 times already, its not up to the OM's it is the vendors.
Lol. Idiots will be idiots
Sent from my MB855 using XDA App
And that's why HTC and Sony Ericsson have been unlocking the bootloaders of their phones right?
You obviously don't have a clue so please stop replying nonsense!
Why don't you just show some support and sign the damn petition so that we can at least have a chance of finally being heard...
halfdriven said:
Have we not been over this 100 times already, its not up to the OM's it is the vendors.
Click to expand...
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kniz said:
Lol. Idiots will be idiots
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
The answer to your post.
HTC is going to unlock bootloaders for their future devices. And that could lead to loosing partnership with many carriers. As for existing phones - here is what I've asked to motorola support:
Customer By Web Form (Artur Korobeynyk) 26/01/2012 04.19 PM
Hi! I've just purchased your Motorola Photon 4G device of a Sprint Carrier here in Ukraine. It is a used phone, but in my country I have no other option. Best of your devices (like Photon, some Droids) are not available officially here as those are bound to some US carriers. And I wanted Photon so much. I read somewhere that Motorola is capable of unlocking devices for use with any sim card with some specific activation code. If that is true, than how can I get this kind of service (of course I understand that it should not be free of charge)
[---001:001577:29164---]
Response Via Email (Adriana) 27/01/2012 12.33 PM
Customer Reference number:120127-003406
Dear Mr. Korobeynyk,
Thank you for contacting Motorola.
In response to your query, please note that Motorola is not unlocking devices, this network provider who locked the phone to their SIM cards should do this. You can contact them for unlocking code or you can try to contact repair center in Ukraine ( +380442963572 )
Kind regards,
Adriana
Motorola Mobility
+7 (499) 9228668
Beach_Head said:
And that's why HTC and Sony Ericsson have been unlocking the bootloaders of their phones right?
You obviously don't have a clue so please stop replying nonsense!
Why don't you just show some support and sign the damn petition so that we can at least have a chance of finally being heard...
Click to expand...
Click to collapse
HTC unclocked and had repercussions, one being Sprint never approved it.
The petition will get no where when aimed at OM's, if you really understood it you would focus on vendors. They set the requirements, one being they do not want rouge devices on their networks.
Halfdrivens "understanding" 1 Beach_Head 0
If that were true then why are they launching the Galaxy Nexus which has an unlockable/relockable bootloader?
I suggest you brush up on the subject a little more seeing as your "understanding" of it is a mis-understanding of it!
FYI, an unlocked bootloader won't do **** to the carrier or its network otherwise, Google wouldn't be doing it via their Nexus devices. And CM development would've stopped at version 1 instead of being at version 9 right now...
halfdriven said:
HTC unclocked and had repercussions, one being Sprint never approved it.
The petition will get no where when aimed at OM's, if you really understood it you would focus on vendors. They set the requirements, one being they do not want rouge devices on their networks.
Halfdrivens "understanding" 1 Beach_Head 0
Click to expand...
Click to collapse
halfdriven said:
HTC unclocked and had repercussions, one being Sprint never approved it.
The petition will get no where when aimed at OM's, if you really understood it you would focus on vendors. They set the requirements, one being they do not want rouge devices on their networks.
Halfdrivens "understanding" 1 Beach_Head 0
Click to expand...
Click to collapse
Dude, you spent more effort being a tool than just signing the petition (or not).
It most likely isn't Motorola but the carriers. In an article about the new Droid Razr Developer Edition which can be pre-ordered now, Moto states that "consumer version of the Droid Razr is heavily protected against third-party ROMs, which Motorola says is necessary in order to "continue meeting our carrier and regulatory obligations,".
If you aren't aware this DE version comes unlocked and supplied with no warranty. It is supposed to be coming to a carrier in the US in the future.
What this tells me is the manufacturers have no problem unlocking devices and the carrier determines whether it can be unlocked.
Just some food for thought.
CCallahan said:
It most likely isn't Motorola but the carriers. In an article about the new Droid Razr Developer Edition which can be pre-ordered now, Moto states that "consumer version of the Droid Razr is heavily protected against third-party ROMs, which Motorola says is necessary in order to "continue meeting our carrier and regulatory obligations,".
If you aren't aware this DE version comes unlocked and supplied with no warranty. It is supposed to be coming to a carrier in the US in the future.
What this tells me is the manufacturers have no problem unlocking devices and the carrier determines whether it can be unlocked.
Just some food for thought.
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+1
tools (6bowmans, Beach_Head) take note
halfdriven said:
+1
tools (6bowmans, Beach_Head) take note
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Hey genius, if you had noticed, I thanked CCallahan for his comment. He and Beach_Head are at least adding differing opinions based on some facts. You (nor I for that matter) are not. Believe it or not, I tend to agree with you and CCallahan. However, Beach_Head has some valid points. Getting back to the OP, either sign the petition, or if not, provide some value in your response/rebuttal. That's all I have to say about that.
halfdriven said:
Have we not been over this 100 times already, its not up to the OM's it is the vendors.
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Guess you missed my first post
dantonel said:
We need your help to unlock all Motorola bootloaders.
Help us by signing the petition to achieve 7500 signatures.
http://www.change.org/petitions/motorola-mobility-inc-unlock-all-smartphone-bootloaders-2
Regards.
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Jeez - do people still think that online petitions do anything?
willysp said:
Jeez - do people still think that online petitions do anything?
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Maybe not but it for sure doesn't hurt anything to do it and if peeps want to spend some of their time working on it then why not.
I support anyone trying to make a change even if it doesn't result in much. At least it is showing some positive community movement.
Haha. Motorola are full of it. Why are Samsung selling so many phones on most networks? Motorola are milking the consumer so they don't have to go through the amount of returns Samsung have.
Is it morally wrong to make use of the unlocked bootloaders, brick your phone and claim warranty? Maybe but very low percentage do and this could be user repairable if they made their chips load USB loader in hardware as a complete backup.
Maybe also could have a hardware bootloader which loads boot information from nand like PC's. That would make them virtually unbrickable without hardware damage. Win win.
Moto just wanna lay excuses for more money.
Sent from my GT-I9100 using XDA App
Always take what Moto says with a grain of salt...
I was there when the first petition was made late 2010: Motorola Bootloader Groubal
We generated 11,303 signatures and Moto said they'd provide an unlock solution before the end of 2011.
It's 2012 now and nothing. That Razr DE phone is a slap in the face for everyone that relied on their promise for an unlock solution for their devices. Not to mention to the first adopters who bought the Razr when it launched and our now faced with the Maxx and that DE phone.
HTC and Sony Ericsson were taking the same heat and yet as early as May 2011, they had already launched their unlock solution. A solution that affected new and current devices at the time. So if it were really a carrier decision, wouldn't the carriers have had a field day when those solutions were announced?
And this year, Verizon, T-Mo, and AT&T still have HTC and Sony Ericsson phones in their line up. If a device with an unlocked bootloader would cause issues on their network, then why would they continue using devices from those manufacturers?
CCallahan said:
It most likely isn't Motorola but the carriers. In an article about the new Droid Razr Developer Edition which can be pre-ordered now, Moto states that "consumer version of the Droid Razr is heavily protected against third-party ROMs, which Motorola says is necessary in order to "continue meeting our carrier and regulatory obligations,".
If you aren't aware this DE version comes unlocked and supplied with no warranty. It is supposed to be coming to a carrier in the US in the future.
What this tells me is the manufacturers have no problem unlocking devices and the carrier determines whether it can be unlocked.
Just some food for thought.
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Click to collapse
All your scoreboarding and +1's prove nothing other than your ignorance on the subject matter.
If you're looking for a tool, look in front of the mirror...
halfdriven said:
+1
tools (6bowmans, Beach_Head) take note
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kniz said:
Lol. Idiots will be idiots
Sent from my MB855 using XDA App
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I know that you mean no harm, (let's not start an argument here), but some people don't realize that...
Signed.......... no matter the outcome. Took 5 seconds.
Petitions do work to some extent especially with the recent Stop SOPA/PIPA Campaign, however it only works with those who have money and are able to get enough media exposure. It never hurts to try.
I signed my digital John Hancock.
Hey Beach_Head, lets agree to disagree and move on. The discussion has been fun but like 6bowmans said were really not adding anything to the topic. Hope there are no hard feelings. My apologies to everyone.
I am looking for anyone who can help me.. i have tried everything.. every website i have found on or off this forum to unlock my t-mobile UK locked lumia 800. Everyone has given me a refund back and been unable to help me.. I live in australia and am a student so simply buying a new one is not affordable for me.. i have tried calling t-mobile int he uk numerous times endured lengthy costly calls only to have them tell me they cant help me because i am not a t-mobile customer..
Initially i was in contact with the person that i purchased th phone off and t-mobile sent them an unlock code for me which they passed on.. BUT it doesnt work?? the code is wrong or faulty.. and they have since ceased contact with me rendering me handicapped with a glorified gps camera..
SO i offer say this
1. Can anyone suggest a way for me to unlock my phone
2. Is anyone who is a t-mobile customer who would be willing to ring them up on my behalf (i would provide you with all the information about my phone) and get an unlock code for me..?
luminated said:
I am looking for anyone who can help me.. i have tried everything.. every website i have found on or off this forum to unlock my t-mobile UK locked lumia 800. Everyone has given me a refund back and been unable to help me.. I live in australia and am a student so simply buying a new one is not affordable for me.. i have tried calling t-mobile int he uk numerous times endured lengthy costly calls only to have them tell me they cant help me because i am not a t-mobile customer..
Initially i was in contact with the person that i purchased th phone off and t-mobile sent them an unlock code for me which they passed on.. BUT it doesnt work?? the code is wrong or faulty.. and they have since ceased contact with me rendering me handicapped with a glorified gps camera..
SO i offer say this
1. Can anyone suggest a way for me to unlock my phone
2. Is anyone who is a t-mobile customer who would be willing to ring them up on my behalf (i would provide you with all the information about my phone) and get an unlock code for me..?
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Did you try to flash stock unbranded firmware? Idk if this overwrites simlock but you can try it.
simlock is not flashing dependant to any firmware. it is hard-written to eeprom or PM or something similar.
anyway if this site http://sim-unlock.net/site/Nokia/Lumia 800/ shows temporarily unavailable then you are temporarily out of luck!!
I was in a position simialr to you.
I can only guess that T-Mobile were sending out erroneous unlock codes, as the first one I received from my seller didn't work. After a few months and some shouting at him, he called T Mobile back and got an 'update' code which worked.
Is the owner's email address accesible to you? Try sending him a reasonable email advising him that he just needs to give T Mobile a quick ring and they can sort it all out. If not, get more details from whatever service you used to buy it from him (ebay, etc) and send him a stronger email.
If he sold you an unlocked lumia and you agreed to take the locked one WITH an unlock code (a fully unlocked phone delivered in two stages) then he does have an obligation to either provide it or give a refund (as he has missold a good).
Edit:
I do have a T Mobile account and would be willing to give it a try getting you an unlock code. PM me.
pm sent
Huawei will stop providing bootloader unlock codes. If you want code you have 2 months to request it, after it they will stop this service. :silly::silly:
Source: https://www.xda-developers.com/huawei-stop-providing-bootloader-unlock-codes/
Code request site: https://www.emui.com/en/plugin.php?id=unlock&mod=detail
Source?
SavageRobot said:
Source?
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https://www.xda-developers.com/huawe...-unlock-codes/
Thanks. Well that sucks
Luckily have already requested mine and awaiting it.
But if I need to get a replacement phone in future I wont be able to root
Last Huawei I get then...
Got my code yesterday. But this is probably my first and last Huawei phone.
And DC Phoenix developers will raise their prices for it...I bet DC Phoenix is developed by Huawei.
I don't know why phone manufacturers do this. First it was Apple - the never ending war againt Jailbreakers. Instead of registering the phone for voided warranty and denying service for jailbroken iDevices, they fight againt ist.
Now Huawei does this - it's nearly the same and for me the rooting "freedom" on Android was the main reason to switch from iOS.
So, first and last Huawei I've had...after waiting 1.5 years for good custom rom development and good community support for EMUI I will choose another manufacturer - is the question: which one? Nevermind.
My main reason against iPhone too, locking down to only get everything through them and charging through the nose for the privilege...
OnePlus seems like a good way to go at the moment. I am quite tempted to go back to my HTC days as far as I know they are one of the better most lenient I have come across and their phones seem to be getting to the top of the pile again stat-wise...
i got my code instantly from the site. Stupid move by Huawei. One of the main reasons I got this phone was because i could unlock the the bootloader. If they dont change their decision this will be my last Huawei.
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
bigshowjh said:
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
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It is. In my code were only capitals and numbers.
bigshowjh said:
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
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Click to collapse
Mine is 15 digits, not letters.
Well that is terrible news...
Now here's another thing, my wife has a p10, I haven't rooted yet. Figured I'd wait till her warranty was near it's end to avoid any hassle if it needed servicing.
I went to that link in the op, thing I noticed is that when trying to register there is no option to select Canada or the US from the country list. Did those of you that have used that site, did you have prior accounts created, or does the country matter?
I would like to have the unlock code for later use.
If not, I guess I'm looking for another carrier to buy out this contract to get another phone.
I was rather impressed with her phone, and would have liked one too once my Sammy's screen kicked the bucket.
Now I have no idea what phone is worth getting for modding. Seems like very few options left...
Myself, I ditched apple because jailbreaking became an impossibility. I just can't fathom owning a device without administrative privileges. Plus if it weren't for custom ROMs, my phone would have received no further security updates. This is horrible business practice. At least windows gives its users years of monthly updates.
This is indeed ****ty news...
babalou62 said:
Well that is terrible news...
Now here's another thing, my wife has a p10, I haven't rooted yet. Figured I'd wait till her warranty was near it's end to avoid any hassle if it needed servicing.
I went to that link in the op, thing I noticed is that when trying to register there is no option to select Canada or the US from the country list. Did those of you that have used that site, did you have prior accounts created, or does the country matter?
I would like to have the unlock code for later use.
If not, I guess I'm looking for another carrier to buy out this contract to get another phone.
I was rather impressed with her phone, and would have liked one too once my Sammy's screen kicked the bucket.
Now I have no idea what phone is worth getting for modding. Seems like very few options left...
Myself, I ditched apple because jailbreaking became an impossibility. I just can't fathom owning a device without administrative privileges. Plus if it weren't for custom ROMs, my phone would have received no further security updates. This is horrible business practice. At least windows gives its users years of monthly updates.
This is indeed ****ty news...
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I sent an email through this
I had to send a couple before they got back to me with this...
"Thank you for contacting Huawei Customer Care.
We have sent you a email in which we said the following. It seems that it didn't end up to you, we're sorry about that. Please fill in the following and send us the reply.
But, in response, please note that we can, of course, generate and provide the bootloader code for your device.
However, please keep in mind that unlocking the device's bootloader voids its warranty and might cause numerous software issues (unlocking any device's bootloader is considered to be software manipulation).
Should you still require the code, please provide us with the following details:
Full Name (if applicable):
Email address (if applicable):
Device model:
Serial number:
IMEI:
Product ID - dialing *#*#1357946#*#*. If not available, the invoice should be attached."
After sending that about week later got the u/l code
WeI
SavageRobot said:
I sent an email through this
I had to send a couple before they got back to me with this...
"Thank you for contacting Huawei Customer Care.
We have sent you a email in which we said the following. It seems that it didn't end up to you, we're sorry about that. Please fill in the following and send us the reply.
But, in response, please note that we can, of course, generate and provide the bootloader code for your device.
However, please keep in mind that unlocking the device's bootloader voids its warranty and might cause numerous software issues (unlocking any device's bootloader is considered to be software manipulation).
Should you still require the code, please provide us with the following details:
Full Name (if applicable):
Email address (if applicable):
Device model:
Serial number:
IMEI:
Product ID - dialing *#*#1357946#*#*. If not available, the invoice should be attached."
After sending that about week later got the u/l code
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Click to collapse
Thanks for this.
Edit: Wife contacted Huawei by email. First response was their branch couldn't help and gave a link to contact the same domain name with a different contact name, however the contact is non existent. (So far twice they responded with a non existent contact)
We're waiting to see if they respond with a working contact.
If not, we'll look at another carrier buying out the contract and get another phone I guess. It's sad because it is a nice phone.
Edit 2: not looking like we're getting an answer.
SavageRobot said:
Mine is 15 digits, not letters.
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That is concerning, now I want to test the code but I like others was going to wait and unlock. I heard others are getting the code by email, but mine was given instantly. Have others got it instantly? I just don't want to assume the code is legit then when I do go to use it it's not and it's to late to get one. Is there a way to test it without actually unlocking it. I really don't feel like wiping my data, just to check it
bigshowjh said:
That is concerning, now I want to test the code but I like others was going to wait and unlock. I heard others are getting the code by email, but mine was given instantly. Have others got it instantly? I just don't want to assume the code is legit then when I do go to use it it's not and it's to late to get one. Is there a way to test it without actually unlocking it. I really don't feel like wiping my data, just to check it
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Just enter the unlock command with your code. If your code is working there will be a message for factory reset, there you need to press "Yes" or "No". So no factory reset if you don't confirm it.
If the code isn't working you'll get adb error "invalid command"