Volume button - Nexus 9 Q&A, Help & Troubleshooting

Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss

please list model, color and place of purchase.

Mine is the same. 32GB White version direct from Google. I can use it without my nail but still barely protrudes.

Yeah same, 32GB black from Google. I have to take a second or two to press the volume up at times..

Its a 16 GB Black, from best buy
Its pretty annoying, not sure its worth exchanging yet. I always get some bad first batch luck (Nexus 7 and screen lift etc. hah)

Im constently searching for the buttons
Maybe a software solution can help.
A toggle in the quick pull down menu.
Anyway i will be putting a case around it.
Lets see wat happens.

Oh my word... Will it ever end?! I have never read so many negative things about a device in my life. I have two of these things en-route to me, and honestly, I'm feeling like I've just wasted my money. What a let-down this has been. I can only hope and pray that somehow, mine don't suffer from any of these issues. Judging by the number of people complaining, I can't see that happening.

Mine protrudes actually quite a bit and I don't need nails to activate it. Seems like there is a lot of variation here... Why can't QC be higher? Seems like they rushed this out tbh, and software doesn't seem entirely finished either. Random lags are annoying, ART doesn't really feel any faster than Dalvik.

Same. Just got my nexus 9 and the volume buttons are so hard to click... I got the n9 16gb black from hk play store... Also got some light bleed on edge of screen. And it gets quite hot in the middle after using for a while.
Kinda disappointed as I have the nexus 7 and 10 and thought it'd be a worthy addition to the family...
Hopefully some of these issues can get fixed
Sent from my LG-D802 using XDA Free mobile app

I have the same issue. Volume down and power buttons both have a tactile feel and 'click' when they are pushed. My volume up button is recessed slightly lower and has no 'click' to it. If not for the volume notification I would not even know that I was pressing it. The entire volume bar is slanting inward to the point where it is almost flush with the frame at the edge of the volume up side. The power key also has this same slant in it. Combined with the fact that the processor runs very hot (compared to my n7 and n5 and other android devices), I'm starting to feel like I got suckered by this whole "Premium Android Device" pitch...
I have the 32gb white wifi model

same issue
16gb black wifi from best buy. power button not completely straight with some play in it that wiggles. up volume button more flush than the down and hard to press easily without good feedback

SS2006 said:
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
Click to expand...
Click to collapse
I tried convincing myself it was ok.
It's not. A $500+ device should not have the flaws that I experienced.
Micro-stutters in the O/S, even outside of apps.
A volume up button that is practically inside the tablet, requiring a fingernail to depress. No tactile feedback on press.
Plugging USB in and attempting a file transfer makes the device unresponsive and a corner of the device heats up so much that there is no way it's normal (it's not scalding hot... but it is "very" warm).
lightbleed
This is a device I paid close to $600 for after tax+s/h. It practically performs worse than my 2012 Nexus 7. Completely unacceptable.
RMA for refund has been approved.
Buying this device right now is a total lottery/crapshoot.
My advice: RMA your device.
Manufacturing batch of my unit: HT4AB (32GB - via google play store purchase at Oct 17 launch)

Same here, lower volume and power button are clicky, but the top volume is so flush and have zero feedback. White 32gb playstore Canada. So far, lightbleed, volume rocker, lockscreen loop when charging, screen flickering, noise from the top speaker when closing the camera app and random heating when browsing in Chrome... RMA!

Got mine today, volume button is flush with the device at the top. Tried talking to Play store about rma, but they refused saying it cannot be done unless it stops working.

Nexus 9 power/volume button.
I am in the same situation. Pushing those buttons without looking is a challenge enough. Now, try taking screenshots. Nearly impossible. When pushing the buttons with a flat surface like end of a pen, function will not trigger, because actual click happens when the button is already inside of the frame. I did try asking Google for RMA, but because buttons are still functional, warranty doesn't apply. I love the device, but for more than $500, it should not have problems like this.

I have to say that ios system is better

Perhaps it's flush on purpose who you don't accidentally press it while in landscape mode? I hate the tablets that have the buttons sticking out...makes the buttons easy to accidentally press.
Also, what's up with all these trolls with less than 5 posts.

qianaa said:
I have to say that ios system is better
Click to expand...
Click to collapse
Haha, nice first post.

Same issue here. I'm waiting until I can guarantee the purchase of a B or even C serial number build down the road. So annoying.

SS2006 said:
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
Click to expand...
Click to collapse
I have the problem.. And i have solved it by sticking 2-3 layers of sticker(black color)of the same dimensions of the buttons... .. Now just feeling good :thumbup:
Sent from my Nexus 9 using XDA Premium 4 mobile app

Related

Screen Loose After Prolonged Use?

So my Prime's screen gets "loose" (clicking sound when I squeeze the front and back of the Prime) around the volume rocker area after I use it for a while. It seems that it spreads farther and farther as I use it longer and longer and after I leave it for a while it goes away.
Also, when I press hard on the screen at aprx 2 inches from to top left pointing towards the center, the screen turns black (not off, but black).
So what should I do? It is not bothersome enough (yet) to send back to Asus for repairs but should I call them to let them know and record the problem on my Prime's serial or something? And do you guys know how long the whole process would take if I send it back to them for repairs (Im in Canada).
Thanks
Mine does that too. I think it's a common characteristic and read about others who have also remarked about it. The TF101 had something similar as well.
_Gir_ said:
Mine does that too. I think it's a common characteristic and read about others who have also remarked about it. The TF101 had something similar as well.
Click to expand...
Click to collapse
Does it also only get loose after prolonged us? Is it because of the tablet getting warm?
xGary said:
Does it also only get loose after prolonged us? Is it because of the tablet getting warm?
Click to expand...
Click to collapse
Beats me, I've had mine for 3 weeks and it's been about the same all along.
I haven't noticed any clicking on mine, but my screen sticks out from the casing a little bit (evenly - all sides). Does yours stick out, too? I figured it was just a poor design choice by Asus. And if yours does, that could be the reason for the clicking since there's probably some wiggle room.
same issue here near volume button... i hear clicking sounds... made me bit worried...

Spongy Screen Edges

Hello,
So, I received my Prime on 2/8/12 and I absolutely adore it. However, I have noticed that on the right side of my screen near the bottom, the very edges seem to be able to be depressed just slightly. The best word I can come up with is Spongy. If I press quickly I can hear where the case and the screen come together and click softly. There is no Creaking or anything.
Is this a known defect or is it just a soft spot on the case and there is nothing to worry about? So far I have not received a straight answer on it. It certainly doesn't effect anything. I have decent wifi connectivity in an old Cement Style Apartment and the screen is perfect. I walked in knowing the GPS wasn't going to work and had very little worry or interest in GPS in a tablet.
Thanks for your help!
Miles
I know exactly what you're saying...but I'm almost 100% sure that there's no issue here. It just happens to be a place where there's no clip to fully secure it and it doesn't come together exactly in that location, but it's not going to cause an issue.
That is what I was assuming as well. I wanted to make sure. I am so happy with this tablet thus far, I just wanted to make sure I wasn't looking at a defect. Takes a huge load off my mind and my wife's as well. For as much as we paid for it I would hate to see something small be the cause of some major flaw.
Thank you so much!
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
MilesAeon said:
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
Click to expand...
Click to collapse
After reading this, I checked the spot by the camera, and I have that too. You really shouldn't worry about it though...they're WAY within tolerances for devices of this kind...I mean, it moves like what, 0.001mm?
My first one was the same way as it the one I just got as a replacement (I sent the first one in for an unrelated problem). I wouldn't worry too much about it.
So everyone says not to worry. I am really glad to hear that More people are having this problem than just myself. Yes it is a very slight movement, however, I was worried about it hindering the screen. I called office depot today and they said they would refund me if I wished. I think I will probably call off the refund. It is an amazing tablet and I love it to death. Hopefully nothing worse comes of it as time goes on.
I have a lot of thinking to do I suppose. I kind of feel like if I take the refund I am going to have to take a step backwards, due to the loss of the quad core. Though, between my wifes Dual core and my quad core I see very little difference between the two.

Loose power button... fixed by opening case?

My week-old 800 is great, except for the one small annoying thing with the power button. It's obviously functioning fine, but it's very loose and wiggles around on its own, whereas the volume/camera buttons are firm and in place. I know it's not a big deal, but could it be fixed by opening the phone and re-seating it? Does anyone else have issues with loose buttons?
My camera button is a little lose. Though I can live with it since it's the camera button. Sort of suits it better to be a little lose than the other ones.
I think the camera button is a little looser due to it being 2 stage, not much you can do about that.
As for the power button, I guess if you stripped it down, you could put a shim in place to help matters.
Rusty! said:
I think the camera button is a little looser due to it being 2 stage, not much you can do about that.
As for the power button, I guess if you stripped it down, you could put a shim in place to help matters.
Click to expand...
Click to collapse
One of my earlier Lumia's that I returned had a very firm camera button.
Yeah, my camera button is firm as well.
Sent from my Lumia 800 using Board Express
Mine is loose a little bit, but it feels good when pressing. It rattles when i shake my phone but that isn't that annoying. My first Lumia had a crackling sound when display is touched at right side. That was REALLY annoying
svarog84 said:
Mine is loose a little bit, but it feels good when pressing. It rattles when i shake my phone but that isn't that annoying. My first Lumia had a crackling sound when display is touched at right side. That was REALLY annoying
Click to expand...
Click to collapse
I also had a strange sound on my first lumia 800 when pressing the screen. Probably the gorilla glass was´t properly attached.. But whats interesting is that there are several ppl here that have had lumia devices with the screen not properly attached.
I think that's problem in plastic that holds display to the rest of housing. Find some video of Lumia disassembly and you will see how it looks. I had that issue on my second Lumia and i sorted it out wit tightening the two screws beneatk covers. It was much less noticeable than on firs device but i knew where to look for crackling so i found it But this one is much much better
Hey did you ever open up your phone? My power button stopped working yesterday and Nokia China didn't help me since they don't sell the phone here. I have to use the camera button to access my phone... it makes me livid. Can you offer any advice?

Please, help correct me if I'm wrong...

My Galaxy Nexus died in a horrible freak accident, and SquareTrade ended up sending me a wad of cash to find another phone. Logically, I wanted to take the S3 for a test drive because it's the newest, hottest kid on the block (and I missed not having a MicroSD card).
I picked up my T-Mobile S3 in store today for the full retail price, and walked out excited as I always am to have a new toy in hand. Now, beware, I'm going to say some negative things about this phone, but that is because I want you guys to tell re-assure me that I'll learn to love it, or they'll get fixed etc because I really want to like this phone.
First off, the good things over my dead GNex:
Speed: Holy cow, that Krait CPU is blindingly fast. I knew the GNex was never a rocketship, but I wasn't aware of how slow it was until I played with the S3. Things run like butter, and JB(4.1) is only going to make that more amazing.
Camera: Yeah, the GNex camera sucks. This isn't as amazing as I hoped it would be, but it is nice to have something that instantly looks like crap.
Screen: It is a sweet screen, but I'm not sure if it is better than the GNex. If it is, I don't really see it (and can't compare side by side) and is still in amazing screen.
Now, the things I don't like:
SMS: WHY THE **** does my SCREEN turn on EVERY TIME an SMS comes in??? WHERE IS THE SETTING TO KILL THAT?!
Lockscreen: The "barely touch" to unlock is a joke. (Yes, I know you can replace it)
The body: Man, that blue looks pretty, but holy balls is that phone a pain to hold on to in 90 degree heat. What's the point of making a gorgeous phone that you have to keep in a case?
Build quality: It honestly doesn't feel as "solid" as the gnex, but has anyone had any quality issues with theirs yet?
Bloatware: I thought the Sensation was bad when I bought it, but this phone has so many apps that I never want to use, it's not even funny. I spent the first half hour going through and disabling applications.
Signal Quality: I drive a certain stretch of road that is hell on connections. I've had HTC's, Samsungs, etc drop out. It's just a great place to test radios and phones... Well, this one? Drops as much as the old HTC G2 did, if not more. Absolutely impossible to keep a signal. Now, thinking it was a bad signal day, I popped my micro SIM in an adapter and back into my HD2 and drove the road again... This time? No issue.
Home button: Really? A hard to press, narrow button for the most used button on the phone? I worry about dropping the phone, as it is so light, I have to hold it tightly with one hand to press the button.
So I know this may seem petty, but I'm really hoping you guys can convince me one way or another. Sure, this phone will always be faster than my GNex, but a GNex is half the price, and for me, in many ways feels like a better phone.
Thanks
Another thing I've notice, the screen can't figure out if it wants to be dim or bright. It'll sit there and go from one extreme to the other over a minutes time. Never in the middle.
Is it sounding like I have a defective unit?
I also had a Nexus Prime and I would of kept it if it had an sd card slot and WAY better camera & that's where the S3 comes in. Sure it has bloat and touchwiz isn't the best but AOSP is on its way & with it, improvements. As for build quality, I like it better than the nexus. Signal wise I was have at least 3 bars so I'm happy. I do agree though that the unit gets quite hot sometimes, but overall I love this device
Higher the processor speed the hotter it runs. You could limit the processor speed but you lose the blazing speed.. but I also lose the blazing heat. LOL.
As for the build quality its not bad. It doesn't feel like it'll break when I try to bend the unit. The gorilla glass is pretty strong but its not shatter proof. Don't drop it! Already seen a few shattered screens.
The software issues are just that.. all just software which is easy to change either by using replacement programs like handcent SMS or rooting then replacing the rom or disabling and removing the bloat. All that should matter is the hardware and if you're happy with the performance, look, feel, battery life, and reception.
Sent from my SGH-T999V using xda app-developers app
Yes please but on a screen protector. Dont trust the gorilla glass its bad. they should just take gorilla glass out of the specs for the phone. it doesnt work. i dont care how many youtube videos you watch that says it does.... it doesnt
curtiscr87 said:
Yes please but on a screen protector. Dont trust the gorilla glass its bad. they should just take gorilla glass out of the specs for the phone. it doesnt work. i dont care how many youtube videos you watch that says it does.... it doesnt
Click to expand...
Click to collapse
I've never had issues with scratches on my Gorilla glass, even on my tablet which gets abused in the shop while I'm working on things. Then again, my HD2 never got a scratch either.
franknozly said:
Higher the processor speed the hotter it runs. You could limit the processor speed but you lose the blazing speed.. but I also lose the blazing heat. LOL.
As for the build quality its not bad. It doesn't feel like it'll break when I try to bend the unit. The gorilla glass is pretty strong but its not shatter proof. Don't drop it! Already seen a few shattered screens.
The software issues are just that.. all just software which is easy to change either by using replacement programs like handcent SMS or rooting then replacing the rom or disabling and removing the bloat. All that should matter is the hardware and if you're happy with the performance, look, feel, battery life, and reception.
Sent from my SGH-T999V using xda app-developers app
Click to expand...
Click to collapse
So Handcent can fix the screen on issue? GoSMS so far hasn't been any help.
AttachedSilver said:
I also had a Nexus Prime and I would of kept it if it had an sd card slot and WAY better camera & that's where the S3 comes in. Sure it has bloat and touchwiz isn't the best but AOSP is on its way & with it, improvements. As for build quality, I like it better than the nexus. Signal wise I was have at least 3 bars so I'm happy. I do agree though that the unit gets quite hot sometimes, but overall I love this device
Click to expand...
Click to collapse
You nailed it, the camera and the MicroSD slot are the two most compelling things about this phone for me.
arthurbrownleeiv said:
I've never had issues with scratches on my Gorilla glass, even on my tablet which gets abused in the shop while I'm working on things. Then again, my HD2 never got a scratch either.
So Handcent can fix the screen on issue? GoSMS so far hasn't been any help.
You nailed it, the camera and the MicroSD slot are the two most compelling things about this phone for me.
Click to expand...
Click to collapse
Yes handcent fixes that screen on issue if you disable popup notifications. That's the kind of notification that shows a dialog box with a quick reply option.
If disabled then the screen doesn't turn on and the SMS stays in the notification area.
Infact you can enable the pop-up notification but choose to disable screen on for pop-ups. That works too.
Sent from my SGH-T999V using xda app-developers app
arthurbrownleeiv said:
Another thing I've notice, the screen can't figure out if it wants to be dim or bright. It'll sit there and go from one extreme to the other over a minutes time. Never in the middle.
Is it sounding like I have a defective unit?
Click to expand...
Click to collapse
Are you sure you don't have the eye/face detection turned on? My screen does that at work (I have mine set on) and even though I'm not directly stairing at it, it picks up my eyes (I have my phone placed below my monitor). Sometimes it bugs me enough just to turn the thing face down.
or maybe it can be the autolight sensor.
:shrug
There's a setting in gosms to turn off the "screen turning on with an sms" option
My major concern is with the home button. What on earth were they thinking?
I'm a firm believer that AOSP on this phone will make it a true winner with the on-screen navigation buttons enabled and the capacitive and physical ones disabled. Maybe we could repurpose the big ol physical one to do something else in the future.
Sent from my Droid Incredible using the XDA app.
franknozly said:
Yes handcent fixes that screen on issue if you disable popup notifications. That's the kind of notification that shows a dialog box with a quick reply option.
If disabled then the screen doesn't turn on and the SMS stays in the notification area.
Infact you can enable the pop-up notification but choose to disable screen on for pop-ups. That works too.
Sent from my SGH-T999V using xda app-developers app
Click to expand...
Click to collapse
I'll download that one and give it a whirl.
rosedog said:
Are you sure you don't have the eye/face detection turned on? My screen does that at work (I have mine set on) and even though I'm not directly stairing at it, it picks up my eyes (I have my phone placed below my monitor). Sometimes it bugs me enough just to turn the thing face down.
or maybe it can be the autolight sensor.
:shrug
Click to expand...
Click to collapse
Yeah, I turned off a lot of the gesture/motion things right out of the box, as some just didn't seem natural at all. I could never get the whole unlocking motion one to work either. That was annoying for a bit.
Bluerai said:
There's a setting in gosms to turn off the "screen turning on with an sms" option
Click to expand...
Click to collapse
I'll check again, but I'm not finding it.
Div033 said:
My major concern is with the home button. What on earth were they thinking?
I'm a firm believer that AOSP on this phone will make it a true winner with the on-screen navigation buttons enabled and the capacitive and physical ones disabled. Maybe we could repurpose the big ol physical one to do something else in the future.
Sent from my Droid Incredible using the XDA app.
Click to expand...
Click to collapse
The sad thing is, as much as I'd love to have on screen buttons like the Gnex, then we're stuck with that long chin being nonfunctional. I guess it wouldn't be bad if the back and menu button never lit up and were completely disabled. Possible use the home button as a shutter button then? Who knows.
It really does blow my mind how they did a physical button for the home button of all things.
I enjoyed a physical home button on my previous phones. To each his/her own?
Cappurnikus said:
I enjoyed a physical home button on my previous phones. To each his/her own?
Click to expand...
Click to collapse
I loved the ones on the HD2. However, they weren't as difficult to press, and the phone was a lot heavier. It made it so when you pushed them, the phone didn't want to flip out of your hand. The SGS3 is so smooth and lightweight, I don't even try to hit the home button one handed anymore.
Cappurnikus said:
I enjoyed a physical home button on my previous phones. To each his/her own?
Click to expand...
Click to collapse
Although I have a trackpad on the g2 I use it to turn the phone on so I love the home button on the s3 since a lot of times I leave the phone on the desk or table during lectures and stuff and its just convenient to turn the phone on that way but like some said its hard to press without fearing of it falling out of ur hand due to the large size and thinness
Sent from my HTC Vision using xda app-developers app
My home button is very easy to press and it never feels like it'll fall out of my hand while holding it with only one.
thetony said:
My home button is very easy to press and it never feels like it'll fall out of my hand while holding it with only one.
Click to expand...
Click to collapse
Maybe you have smaller thumbs? For me, I have a big wide thumb, and I have to press with enough force to make my thumb "go into the recessed" area to completely depress the button.

Note8 slight loose power & bixby button ?

hi guys
been looking for posts /threads about those loose/wiggly buttons in here
and i found out that S8 seems got similar issues where either power button or bixby button or even both button seems not as tight as volume button
while this is probably not big concern or have any effect to water/dust resistant with the one that have loose button as it have more gap than the button have tight-fit
i am curious is that manufacturing defect and should be replaced
or most people get similar slight "loose" button and said it within manufacturing quality
I have noticed this too, but not just for those buttons. All of the hardware buttons on my note 8 are a bit loose, it's possible to wiggle them up and down very slightly and make a sort of taking sound. No idea if this affects the waterproofing though. On my previous phone (iPhone 6) there was no movement whatsoever.
Yes i noticed that too and because my S8 power button wasn't that loose, i went to the store to test the models there but they were all the same, so i think its normal
Happens after some wear and tear on them.
It shouldnt effect the water rating since the buttons are on the very outside.
Inside the phone the button area is cup. So even if the button itself came out its still sealed.
The tear down videos and photo show all this.
xile6 said:
Happens after some wear and tear on them.
Click to expand...
Click to collapse
this cant be true because mine was like that out of the box
Reystar22 said:
this cant be true because mine was like that out of the box
Click to expand...
Click to collapse
Hum on that idk.
Mines out the box was tight. And even right now the only buttons that is a little lose is the bixiy button.
But my s7e was like this. Very firm out the box, then a few months later the vol would rock very easy.

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