Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
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I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
I brought SGS2 yesterday and I just returned it back to the store. It had a screen problem: when I put just one colour on backround I observerd two horizontal lines on the half bottom of the screen...the lines are more visible on white or yellow colour. The lines are not seen verry clearly, only from different angles.Does anyone had the same problem?
...I made some photos of the screen just before taking back the phone, I'll upload them later.
There are numerous problems with the screen to be honest.
But there are also people who don't notice anything(i think most).
There is the famous yellow 1/3 of the left side.
But beside that I had some other problems, vertical/horizontal lines on grey colour. ANd other stuff where the screen didn't work as it should be for this high end phone.
The photo below is an image of my phone displaying a light grey image in a dark room. The yellow tinted gradient on the left hand side is very apparent, but that is not what bothers me so much. If you carefully notice the area demarcated inside the red box, you will notice a horizontal band that is of a slightly darker grey. Is this a burn in? I have only had this handset for a couple of days, so I can't see how I'm already being affected by this phenomenon. One can also see how uneven the display is, overall.
Damn I saw your other post, seems like you were the unlucky guy who got the screwed up handset in the batch. Mine had a really faint tint on the left side which has now disappeared
Just go and exchange it. You will be much happier!
haha. ya, seems like I got the lemon of all lemons. Lets hope the replacement is ok.
Has anyone's S3 experience the same problem as I do?
It only appear in the white background, and easily notice there is a purple ink spot bottom of the screen.
Bought the device 10 days, didn't notice until just now LOL ><" Perhaps, just appear?
Well, is there any way can remove the ink spot?
I've tried did the colour test in *#0*# but it seems nothing wrong.
I'm Noob, please guide me. =D
same
same problem here !! and i think its growing over time .. as i attach the device to the charger !
so whats up with that samsung !!?
Purple fade at bottom of the screen
I just opened and have this problem, at the bottom of the screen mainly on white background it fades from purple to white and covers gives whats on the screen in the place a purple tint? Sending it back tomorrow to get a new one!
I received my X F5121 two days ago, and as soon as I turned it on, I could notice a white horizontal spot a bit up from the centre of the display. You can notice it more when on a white blank page and with brightness a bit up.
I also found (more on white pages) that pushing the back cover of the phone would affect the screen with distorted colors and looks like (in my opinion) the glass is not properly installed on the device.
Am I the only one with this problems?
Let me know what you think...
This is from diagnostics.
Nicolae-Daniel said:
This is from diagnostics.
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I know, in facts looking at this image with brightness set at 50%, with my X bent of 160/180 degrees I can see that white spot
daddu97 said:
I know, in facts looking at this image with brightness set at 50%, with my X bent of 160/180 degrees I can see that white spot
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Is it like a white patch whether its a white screen, or a light color like beige background, like something is being pushed against a lcd screen, or a light bleed.
I had something like that, not sure if it was when I purchased the phone, but I only noticed it after a few months of using it, I took it a xperia service center and had the whole screen, including the phones outer frame body changed, not sure if the center was too lazy to change just the screen, but im happy with it now.
You should get sony to sort it out, or if you still have a return period for exchange/refund.