Z2 after update 6.0.1 microphone is low - Xperia Z2 Q&A, Help & Troubleshooting

Hello friends i need help with my Z2 . I update my Z2 with official update and after that i can't speak with nobody . I need speak loud and they
hear me very low . Before update microphone is good . I test in settings microphone and he is good . Only in GSM calls it's problem. SIM card is NEW change 2G/3G network , make hard reset from settings after update , use Xperia Companion for repair , change city and it's same ,mic sensitivity is AUTO (i try with high) , slow talk is OFF ..you can see that i try all and BEFORE Update phone was good but after ..and my WI FI is low but priority for me is microphone becase i have now unusable phone for calls. I can't send my phone to xperia support becase i live in Bosnia and Herzegovina and we don't have "support company" .
Can somebody help me ? Or i need just wait new update in future but I'm afraid that Z2 will be in trash like LT30 becase they never update later or fix that problem :/
I write my problem on xperia support but nobody help me .
PS i have LT30 xperia before Z2 and he is in trash becase "update 4.3" ..after that in one day he restart 15x or just die and you need wait 1-2 days to back in life -,- .. xperia is killing me and my money .

Try flash older firmware via Flashtools and try if the issue still occurs.

fisik said:
Try flash older firmware via Flashtools and try if the issue still occurs.
Click to expand...
Click to collapse
I know but it's my last option downgrade my Z2 from 6.0.1 to older firmware. :/ I'm still wait "update-fix" for wi fi and microphone problems or help from xda developers /xperia support . ty anyway

Hi. I am having the exact same issue. Also connection reach is much lowrr than before the 'upgrade' to Marshmellow. I would think that the first thing a phone should be able to do, is phone!
I hope this is solved soon, it is costing me clients
BD

Having the exact same issue, hope there will be some kind of fix soon.

wooty said:
Having the exact same issue, hope there will be some kind of fix soon.
Click to expand...
Click to collapse
the next update will include the option to disable "noise suppression" so it will be working like before again. Patience my friends.

reptile64 said:
the next update will include the option to disable "noise suppression" so it will be working like before again. Patience my friends.
Click to expand...
Click to collapse
I really hope so because I found this feature to F up my voice over calls, no one could hear me properly... On LP disabling this made everything good again...
Also guys try going to audio settings and change microphone gain to "high"
Sent from my D6503 using XDA-Developers mobile app

Having the same issue as well. Nobody can hear me. Noise suppression is gone from the settings.
Is the fix in the next update a sure thing? When can we expect it?

Related

Xperia S vibration disfunctioning

Hi,
My Xperia S suddenly quit vibrating at all, not for (text) msg's, incoming mail/sms etc, and haptic feedback for the 3
bottom keys doesnt work as well as that for the keyboard. Yesterday for some reason it stopped, but after a while it
returned. However, atm there's no vibrating at all again, which is annoying since I dont like to check everytime if I have a
msg or not.
I did not turn it off myself, and checking the settings it's still on. Furthermore nothing happened to the phone in terms of
mechanical damage. I did not recently (last few days) install new apps, but updated to firmware 6.1.A.2.45 5 days ago.
I dont think that has anything to do with the problem though, since the problem occurred only yesterday.
Phone software is just the original stock software.
Anyone recognizing this problem and perhaps has an idea on how to solve it? I'd be very thankful...
Thanks in advance,
Nanoxy
Send it to Sony to repair vibration.
Sent from my LT26i
HooLIMAN87 said:
Send it to Sony to repair vibration.
Sent from my LT26i
Click to expand...
Click to collapse
Hm actually I hoped it could be some software bug... I wouldnt be happy to
send it to sony etc... too much trouble
Isnt there some code I can dial to check if vibration works at all? I think I read somewhere about it but cant find it now...
And, if I use "back up and repair" function of pc companion, and repair using a back up of lets say 1 week ago, will I lose any data?
I mean of course I lose things I did this week, but for the rest are there things I should know before trying this?
Same here ever sinceci updated to ics ( any chance you live in belgium too)?
Sent from my LT26i using xda app-developers app
naaney said:
Same here ever sinceci updated to ics ( any chance you live in belgium too)?
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
The Netherlands, so close...
But well, total reset + restore with back up does not help... I find it hard to believe that its a hardware problem though...
how's that possible for no reason :s
nanoxy said:
The Netherlands, so close...
But well, total reset + restore with back up does not help... I find it hard to believe that its a hardware problem though...
how's that possible for no reason :s
Click to expand...
Click to collapse
mine worked on gingerbread so it's not a hardware prob
naaney said:
mine worked on gingerbread so it's not a hardware prob
Click to expand...
Click to collapse
Yeah mine worked all the time, but stopped working at a moment not close to an update...
besides, vibration is not AT ALL working... I cant even force it to vibrate after installing some
of those sad "vibrator" apps or whatever... I'm afraid the only thing I can do is let it repair, which totally sucks.
nanoxy said:
Yeah mine worked all the time, but stopped working at a moment not close to an update...
besides, vibration is not AT ALL working... I cant even force it to vibrate after installing some
of those sad "vibrator" apps or whatever... I'm afraid the only thing I can do is let it repair, which totally sucks.
Click to expand...
Click to collapse
Maybe repair with compagion
Sent from my LT26i using xda app-developers app
Dial *#*#7378423#*#*
Then go to service test... Then find vibrator option and check if it's working properly...
Sent from my LT22i using xda premium
noim said:
Dial *#*#7378423#*#*
Then go to service test... Then find vibrator option and check if it's working properly...
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
Yeah thats what I meant, but... if I choose vibration at "service tests" it wont work...
does that mean its just 'broken'?
Got the same problem with my Acro S ...
Same problem on my Xperia S. Ran the vibrator test without any issues - doesnt seem to be a hardware problem.
There's always something.
------edit---------
well... i just found this post - which funnily enough... solved my problem.
http://forum.xda-developers.com/showpost.php?p=26012346&postcount=2
The resulting questions being... how did that setting get toggled?
Cheers.
[email protected] said:
Same problem on my Xperia S. Ran the vibrator test without any issues - doesnt seem to be a hardware problem.
There's always something.
------edit---------
well... i just found this post - which funnily enough... solved my problem.
http://forum.xda-developers.com/showpost.php?p=26012346&postcount=2
The resulting questions being... how did that setting get toggled?
Cheers.
Click to expand...
Click to collapse
Lol. Oddly enough I had the same problems which was solved with that instructions. I never changed any SMS settings. Maybe its default? Im using FXP201 ROM btw
Thank you!
Sent from my Xperia S using Tapatalk 2
nanoxy said:
Yeah thats what I meant, but... if I choose vibration at "service tests" it wont work...
does that mean its just 'broken'?
Click to expand...
Click to collapse
I think it is...
But bfore sent to service centre try to flash stock firmware using flashtool...
Sent from my xperia sola using xda premium
Sony Xperia S' vibrate and screen lock are not working.
My Xperia S suddenly quit vibrating at all, not for (text) msg's, incoming mail/sms etc, and haptic feedback for the 3
bottom keys doesnt work as well as that for the keyboard. Yesterday for some reason it stopped, but after a while it
returned. However, atm there's no vibrating at all again, which is annoying since I dont like to check everytime if I have a
msg or not.
I did not turn it off myself, and checking the settings it's still on. Furthermore nothing happened to the phone in terms of
mechanical damage. I did not recently (last few days) install new apps, not updated to firmware.
I dont think that has anything to do with the problem though, since the problem occurred twice week.
Then security screen lock's not work. I check the setting slide is still on. So, Why that not working?
Please reply me.
Phone software is just the original stock software.
Anyone recognizing this problem and perhaps has an idea on how to solve it? I'd be very thankful...
Thanks in advance,
same problem with my Xperia SP
suddenly vibration gone !!
last night i had vibration and today i dont just like that !!
i even downgrade to official sony stock ROM but still dont have vibration
its really strange by the way..

[Q] THL W8 beyond bluetooth headset problem

Hello,
I have a problem when using the phone with bluetooth headset.
When I perform a call from the device using the BT headset the other side hears my voice very distorted.
However when I receive a call the other side hear my voice very well.
I tested two different BT headsets and they all have the same problem.
I also tested those BT headsets with Samsung Galaxy S2 and they worked correctly.
Please help me solve this problem.
did you get any answer
hello
my problem is as you describe
did you get any answer for that problem?
thanks!
ykaltum said:
hello
my problem is as you describe
did you get any answer for that problem?
thanks!
Click to expand...
Click to collapse
It does not work with certain network providers. In my country we have 3 cellular providers Pelephone,Cellcom, and Orange. Only Cellcom has a problem.
There is some kind of interference between BT transmission and Cellcom broadcast. My guess it is a HW issue in THL cellular phones.
So the best solution is to switch cellular provider.
toda HAVER
so you israeli also
can you call me - MOD EDIT: Removed
toda!
ykaltum said:
so you israeli also
can you call me - MOD EDIT: Removed
toda!
Click to expand...
Click to collapse
Sorry,
I would like to keep my identity anonymous.
Also I would like to share the problem with other members.
what can i do?
va4ik said:
Sorry,
I would like to keep my identity anonymous.
Also I would like to share the problem with other members.
Click to expand...
Click to collapse
no problem
but my supplier is cellcom
i cannot go to another supplier
is there any thing i can do to fix it?
ykaltum said:
no problem
but my supplier is cellcom
i cannot go to another supplier
is there any thing i can do to fix it?
Click to expand...
Click to collapse
I also found this bug in THL W100. This is probably design bug in all THL line of phones.
This phone is designed for Chineese market and I guess there were no problems with Chineese providers. Also they may have skipped some of the tests or limitations to reduce the phone price.
Aparently this is HW issue, so no software can fix it.
The only way to fix it is to switch the provider or give up the phone.
va4ik said:
I also found this bug in THL W100. This is probably design bug in all THL line of phones.
This phone is designed for Chineese market and I guess there were no problems with Chineese providers. Also they may have skipped some of the tests or limitations to reduce the phone price.
Aparently this is HW issue, so no software can fix it.
The only way to fix it is to switch the provider or give up the phone.
Click to expand...
Click to collapse
I also found another solution if you move your phone to GSM mode only, it also solves the problem.
This can be done in settings menu.
any other ideas ?
va4ik said:
I also found another solution if you move your phone to GSM mode only, it also solves the problem.
This can be done in settings menu.
Click to expand...
Click to collapse
Hi guys ,
I am also on GOLAN network - which is "Cellcom" based . and having same problems...
Did you find any other ways of correcting this problem ,
cause moving it to GSM only has it's issues...
any ideas?
THL-User said:
Hi guys ,
I am also on GOLAN network - which is "Cellcom" based . and having same problems...
Did you find any other ways of correcting this problem ,
cause moving it to GSM only has it's issues...
any ideas?
Click to expand...
Click to collapse
If you can just switch to another provider. It is the best way. I use Ramy-Levy. It works well.
Is there a solution for this?
va4ik said:
If you can just switch to another provider. It is the best way. I use Ramy-Levy. It works well.[/QUOTE
Does amyone manage to solve this issue using Cellcom?
Click to expand...
Click to collapse
Fixed
16-12-13 SOLVED:
Looks like i found a fix for this, problem is in one of the parameters of the audio speech enhancement settings.
this is what i did :
enter engineer mode through moble uncle tools or gravity mod.
go to hardware testing
select audio
select speech enhancement
change common parameter to BT earphone
change parameter0 to parameter12
change the value to 20488
press back several times
reboot phone and test it
i came to this solution by comparing the differences to my jiayu in witch this was recently solved.
THL W8-16GB
Jiayu G4 Advanced 2GB/32GB
SAMSUNG GALAXY TAB2 7.0
one extra problem
After making a call (I use Lenovo p780) when I'm on 3g, the phone "falls out" the network. It restore the connection in few seconds, but it's annoying. It doesn't happen always, but very frequent
When I change my phone to 2g mod, it works well, but in 3g- the problem is there
any solution?
I doubt it
lisawang said:
maybe 3g signal strength is not very good, you can use your SIM card change a phone to try.then you can know the problem is phone or the signal strength
Click to expand...
Click to collapse
I doubt it
with another phone it works well
BUT same phone no BT it woks just as well
it's something to do with 3g & bluetooth together

[Q] call waiting problem in cynagonmod new builds

I installed new updates on cynagonmod on my mobile but there is an issue.. its like.. when m on any active call and i get any call waiting, my active call gets voiceless.. like its muted but when i reject waiting call everything works fine.. every time it happens same.. no voice from other side when call waiting notification comes on screen and when i reject it everything works fine.. but this is creating problem in active calls and to communicate...
first i thought it would be some phone problem so i formatted and reinstalled latest build 25 June 2014 with google apps but still facing same problem.. m tired of this thing.. plz anybody help me to solve this problem as soon as possible.
hope to receive positive response as soon as possible. thank u
BUMP
BUMP
BUMP
ashishtheboss00 said:
BUMP
Click to expand...
Click to collapse
what nobody there to help????
BUMP
Bump
There's already a JIRA tracker on Cyanogen site (https://jira.cyanogenmod.org/browse/MC-19)
But no upcoming fix expected in the near future.
325
So when we gonna get solution for this??? y every new update don't solve this problem??

Audio call error on Android 5.1.1 Sony Z2

When i updated Android to 5.1.1 on OTA for my Xperia Sony Z2 a few months ago, my phone started to have some problems with audio call, especially the person who receive call can not hear me clearly.
I came to some phone store and check my phone and they found the problem comes from updated software, so they changed it down to Android 4.4, then every thing would be ok at that time.
The second time, I automatically updated it to Android 5.1.1 again on OTA and hoped that it wouldn't have problem that time, but it falled to the same problem before.
After that, I started to use Xperia firmware v.4.8.2 on this website and Flashtool 0.9.20.0 to set up 5.1.1 again to my phone by PC. But the problem of audio call still couldn't be solve.
Please help me to find and solve this problem,
Thanks so much!
Jolie Dam.
That is very strange just for software, you can try flash custom rom
Re:
lokitooxd said:
That is very strange just for software, you can try flash custom rom
Click to expand...
Click to collapse
Dear,
I flashed 2 times, but the result was the same (
Same issue
Jolie Dam said:
When i updated Android to 5.1.1 on OTA for my Xperia Sony Z2 a few months ago, my phone started to have some problems with audio call, especially the person who receive call can not hear me clearly.
I came to some phone store and check my phone and they found the problem comes from updated software, so they changed it down to Android 4.4, then every thing would be ok at that time.
The second time, I automatically updated it to Android 5.1.1 again on OTA and hoped that it wouldn't have problem that time, but it falled to the same problem before.
After that, I started to use Xperia firmware v.4.8.2 on this website and Flashtool 0.9.20.0 to set up 5.1.1 again to my phone by PC. But the problem of audio call still couldn't be solve.
Please help me to find and solve this problem,
Thanks so much!
Jolie Dam.
Click to expand...
Click to collapse
Yeah I do have the same issue. From 5.1.1 to 6.0.1, my microphone seems not working (sometimes it works but I have to shout a bit so the other person could hear me). Flashed different rom from other regions by flashtool, enabled/disbaled Sound Recorder app... sometimes it works but most of the time, it doesn't.
Re: Azmil
Azmil2307 said:
Yeah I do have the same issue. From 5.1.1 to 6.0.1, my microphone seems not working (sometimes it works but I have to shout a bit so the other person could hear me). Flashed different rom from other regions by flashtool, enabled/disbaled Sound Recorder app... sometimes it works but most of the time, it doesn't.
Click to expand...
Click to collapse
Yes, It's so tired of shouting whenever call someone.
I did set up follow my phone's market regions but may be the problem came from some other reasons.
I too have this issue with my z2.
I tried this solution
Try to turn off microphone noise supression in Settings >> Call >> Microphone noise suppression Off
After this other person on the call can hear me better.
@monty: Thanks so much for your tip, I've set up my phone again by Sony PC Companion, then set noise suppression Off, and, the result is ...lalala... I've done!
I tried some call and the sound is so good, that' so great ^^ <3

Amazfit Verge bad notification sound problem

i bought a new amazfit verge us version (a1811) and updated its fw to 3.2.2.0. everything is fine but when the screen is off, notification beep sounds like sizzling and bad. all other sounds are normal. do you have the same problem? how can i fix it?
stu35 said:
i bought a new amazfit verge us version (a1811) and updated its fw to 3.2.2.0. everything is fine but when the screen is off, notification beep sounds like sizzling and bad. all other sounds are normal. do you have the same problem? how can i fix it?
Click to expand...
Click to collapse
A1811 is not US version it's international version, included US market. No i did not noticed any sounds problem. But if say honest most time i using only vibrate notifications without any sounds Sounds is in smartphone
several people in the forum came across the same problem. is it a condition that I need to send to the warranty? Is it solved by software update? I also sent a notification from the feedback section of amazfit watch.
stu35 said:
several people in the forum came across the same problem. is it a condition that I need to send to the warranty? Is it solved by software update? I also sent a notification from the feedback section of amazfit watch.
Click to expand...
Click to collapse
As i mentioned usually i using notifications without sound, only vibration is activated. When i did factory reset notifications sounds fine to me. But that was once, maybe two time when i used notifications with sound at all after these updates. So i can't confirm it's issues/bugs or not. But one advise which i got from Amazfit support when i asked about battery life which after update is shorter, they advised me to first do factory reset. So i can advise you the same. If problem will be the same you can try to chat before you will bring watch to seller or authorized service to Amazfit support and when after you will talk with support do what they will advise you or bring to service or seller. Factory reset if say honest most time fixing small problems in many devices (if there is no biggest violations): smartphones, smart watches and ect. Without detail review hard to say it's software problem or soundspeaker I have problem with wifi in my smartphone, when is turned on bluetooth wifi dropping, usually internet wokring fine in others device, dropping is not often, but when i turning off bluetooth works fine. Manufactor supporting gave me some advices which did not helped to me, need to test in others device or with others wifi connections, but i can't to do right now that. So it's conflict between wifi and bluetooth or just others reason it's hard to say. The same is with yours situation, about problem can confirm some costumers.users, but for others can work fine. So i posted my advises, i think the best right now is just to talk with Amazfit support before you return it to seller or bring it to authorized service or do factory reset, which by the way i recommend to do before connect with Amazfit support, cos i'm sure they will ask about that
thanks for the reply. i will try the factory reset. i hope it will fix it. thank you.. :good:
i did factory reset to watch and sent test notifications from amazfit watch app. nope. still continues same problem.. after all i set warning tone volume silent and only vibration. i hope it will be fixed with a firmware update.
stu35 said:
i did factory reset to watch and sent test notifications from amazfit watch app. nope. still continues same problem.. after all i set warning tone volume silent and only vibration. i hope it will be fixed with a firmware update.
Click to expand...
Click to collapse
This is support with chat option - https://support.amazfit.com/hc/en-us (if you can't see help/chat option, then scroll down with mouse and you will see chat window in left side of computer/smartphone), check from time to time are they online, coz they often are diconnected from chat. I can chat with they only when is evening in my country. I guest they are in US and connecting only in day time, maybe after lunch time
This is support via mail - https://en.amazfit.com/support.html, you can write from mail anytime, they will answer to you soon when they will can, probably
There is nothing to thank, I trying to help as much as I can. Sad that factory reset did not helped, try to chat with support (live or via mail, you probably just sent feedback from app, in feedback they don't react, i mean they will not answer to you)
I saw a post in Reddit from a Huami global support person in the Amazfit subreddit and i have mentioned to him about the sound problem as well as other things. He say it is a known problem and it is worked on. So hopefully with the next firmware we will get a fix for that.
Sent from my LG-H870 using XDA Labs
PsychoTribe said:
I saw a post in Reddit from a Huami global support person in the Amazfit subreddit and i have mentioned to him about the sound problem as well as other things. He say it is a known problem and it is worked on. So hopefully with the next firmware we will get a fix for that.
Sent from my LG-H870 using XDA Labs
Click to expand...
Click to collapse
Yep, and i wrote that here somewhere and on FB and other places. Its being worked on.
A problem with the sound is two months to me. The manufacturer is made to "cuckoo" - refuses to recognize the problem. A problem with sound exists in all - Europe, Russia, America.
I tried everything, settings, restart, unlock, new installation, Chinese version, factory settings - did not fix a problem.
There is an update rolling out at the moment that says it is fixing the problem. It is 3.2.3.0 if i remember correctly. Just have some patience. Should be here any time now.
PsychoTribe said:
There is an update rolling out at the moment that says it is fixing the problem. It is 3.2.3.0 if i remember correctly. Just have some patience. Should be here any time now.
Click to expand...
Click to collapse
I can confirm, i got update today was written the same

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