Can't hear dial tone/calling tone when calling - LG V10 Q&A, Help & Troubleshooting

So whenever I call someone I cant hear any dial tone or call tone. It won't ring at all. Its just silent then I hear the person I'm calling pick up. I've only had this phone for 2 weeks and it's super annoying. Help!

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[Q] Ringtone volume changes by itself?

Hi,
I have a problem. I have the volume for the ringtone on the cel set loud. All the way up.
But when I receive a call, it comes normal, the ringtone sounds out loud. The problem is the next call.
For some reason, the ringtone changes itself to the lowest volume. So the next call I can barely hear it.
Is there any reason why this happens or a way to fix it?
By the way, I receive the calls in a bluetooth headset.
Thank you!

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Please help.
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Pressing the volume keys during a call, the message "activate bright mode". How to change this?

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