LG G5 Reboots Randomly, Not Bootloop. - AT&T LG G5 Questions & Answers

I have tried factory reset, master reset/hard reset, my phone still reboots randomly. Do you guys think its software problem or hardware problem?
What can cause G5 to reboot randomly. Its not a boot loop, while using it, it hangs in for a second or two and than restarts. Can it be a battery problem? battery some times gets very hot, should i replace my battery or is it some other hardware related problem, power IC related? If someone can explain which component can cause such problem i will go to a repair shop and get it fixed. Its a used phone that i bought, so no warranty.
Thanks guys.

ZealFied said:
I have tried factory reset, master reset/hard reset, my phone still reboots randomly. Do you guys think its software problem or hardware problem?
What can cause G5 to reboot randomly. Its not a boot loop, while using it, it hangs in for a second or two and than restarts. Can it be a battery problem? battery some times gets very hot, should i replace my battery or is it some other hardware related problem, power IC related? If someone can explain which component can cause such problem i will go to a repair shop and get it fixed. Its a used phone that i bought, so no warranty.
Thanks guys.
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Click to collapse
recently, i'm experiencing random reboot too.
but my phone doesn't get hot at all.

Been having reboot issue after 1yr from purchase and can't solve it. My wife's phone does not have this issue so I tried using her battery but does the same. The phone gets extremely hot and goes into bootloop unless you pull the battery and let it cool down. So it's not the battery, though your case may be different. The wifi seems to drop randomly as well and doing app update all causes reboot 8/10. I tried several restores and it ALWAYS bootloops before you can finish the setup with only remedy is to pull battery again. I've been looking for a way to install a new factory image like you can with Samsung or just about any other makers but I have not come across one for H820. Any available type of "restore" is just a recycle of what's already in the phone so it doesn't help if it's bad.
Bottom line: We are screwed unless you are still under warranty or you are part of the class action lawsuit that settled. I don't expect anyone to spend their precious time on rooting this garbage or come up with way to flash new set of rom, even a factory one.
---------- Post added at 05:38 PM ---------- Previous post was at 05:29 PM ----------
I wouldn't waste time and money with repair shop. LG phones are cheaply made but the plus side is that it's easy to disassemble and there are plenty of how-to on YT land. I've since bought N8 so I'm planning on taking it apart and see if applying thermal paste here and there will help with the heat issue. But I'm 75% certain it's a bad image after updates because I didn't have overheat issue until the update. Again, my wife's phone received update just like mine and her phone is solid, until she dropped it and cracked the cheap, warped screen. Still works, though.

pigowar said:
Been having reboot issue after 1yr from purchase and can't solve it. My wife's phone does not have this issue so I tried using her battery but does the same. The phone gets extremely hot and goes into bootloop unless you pull the battery and let it cool down. So it's not the battery, though your case may be different. The wifi seems to drop randomly as well and doing app update all causes reboot 8/10. I tried several restores and it ALWAYS bootloops before you can finish the setup with only remedy is to pull battery again. I've been looking for a way to install a new factory image like you can with Samsung or just about any other makers but I have not come across one for H820. Any available type of "restore" is just a recycle of what's already in the phone so it doesn't help if it's bad.
Bottom line: We are screwed unless you are still under warranty or you are part of the class action lawsuit that settled. I don't expect anyone to spend their precious time on rooting this garbage or come up with way to flash new set of rom, even a factory one.
---------- Post added at 05:38 PM ---------- Previous post was at 05:29 PM ----------
I wouldn't waste time and money with repair shop. LG phones are cheaply made but the plus side is that it's easy to disassemble and there are plenty of how-to on YT land. I've since bought N8 so I'm planning on taking it apart and see if applying thermal paste here and there will help with the heat issue. But I'm 75% certain it's a bad image after updates because I didn't have overheat issue until the update. Again, my wife's phone received update just like mine and her phone is solid, until she dropped it and cracked the cheap, warped screen. Still works, though.
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Click to collapse
Its not the problem with me it just some times reboots, every thing else works fine. In a typical day it reboots about 3 to 6 times. Other than that everything is fine.
I also think it is the problem with the software, we need to get our hands on KDZ or TOT but ATT & LG are too greedy. Its almost 3 years now they should release the firmware files. I'm never gonna buy LG phones again. First i had LG G2 my first LG phone, it used to have the problem of phantom touches and one line on screen where touch doesn't work. Than i bought LG G3 which was working fine for me but my friends G3 used to reboot randomly. Now G5 has this problem. I'm never gonna buy LG phones again.

Hello
I had this same issue with the V10, seems to be the same issue, and it's heat related, i just added a copper shim and some thermal paste, i took a look at the disassembled G5 and the fix is doable, take a look at my instructions, it takes very little time
Perhaps with just thermal past is enough to fix it
https://forum.xda-developers.com/tm...dom-reboot-permanent-fix-performance-t3792064

Related

[Q] Random Rebooting and Overheating X10

I had bought my xperia sometime around October'10 & updated it to 2.1 when it was available & then started facing this problem. The battery gets overheated, specially when charging, & when any activity is performed on the phone then, the phone goes into a loop of rebooting, stabilizing only when the battery cools off. Not only that, when on the move, apps like maps is initiated, the phone often reboots, so much so that it sometimes happens 4/5 times in a day, 2/3 times together. Since yesterday, the phone rebooted more than 10 times, twice with a sudden jarring sound while closing down. Also sometimes there is a burning rubber smell coming from the back of the battery. I have tried everything from reinstalling the android software to sending it off to a repair centre only for them to say that it is liquid damage when I know for a fact that no liquid has EVER touched it. Please someone help me. What do I do? Would downloading a custom rom or Zzdizus ne wcustom kernel help. Anyone got any working fixes
It sounds to me like a hardware problem, since you've reinstalled the firmware.
Why not, try zdzihus' beta 4 or wolfs' CM6.1.3 to see if it will be the same. But if it's the same, then you'll need a service.
I've had this problem too. I sent it to the repair center too (KPN Netherlands). But after 3 times to the repair center the problem still occurred. After the third repair I received a new X10 (with 2.1 pre-installed).
So I'm afraid there's no quick (software) fix. It's definitely a hardware problem and there's many people reporting this problem. Some get it fixed by having the motherboard swapped, some got a new phone, like me. I hope you still have warranty and manage to convince them is't not liquid-damage, because otherwise you're probably screwed.
I have this problem too, i don't think a rom upgrade will fix this, reading at different threads i am not alone with this problem, please read this:
http://forum.xda-developers.com/showthread.php?t=831658
I am going to get mine in for repair see if they can fix it, otherwise i am screwed.
Chances are services won`t be able to find the reason, and odds are good they will just hand you a new device.
Is there anyway whatsoever to stop the rebooting without paying for repair and without sending it to a repair centre (they keeps saying its liquid damage when I know its not). There must be something because this problem didnt occur when the phone was on Android 1.6 at all.
its not a case of roms or 1.6 vs 2.1 etc this is a problem which looking at the SE forums they know about however are not doing anything about
its a problem with the motherboard in about 1/5 xperias from what i read so not everyone will be affected but for those who are (tell tale sign being a burning smell when the battery is removed combined with random reboots) then the unit has to be sent back to SE for re-fit / replace.
however, and this is where the worst problems are, from what i read if the white sticker behind your back cover had red dots on (yes i know most peoples will just from natural humidity) but this is the water damage sticker and they wont fix it for free if this is marked (red dots)
also you need to have all the proof of ownership / warranty receipt to send off with it, so if your like me and got your xperia off of ebay they your screwed
sorry to be the bearer of bad news but this is the problem, if you have it its hard to get fixed and if you dont then good for you but the likelyhood of you getting the problem is not too slim not to think of taking out insurance
There must be something I can do though. The phone only started overheating when I updated to stock 2.1 so there must be something
This definitely sounds like the mobo problem that's been plaguing the x10. Sadly to say, there is no fix you can easily do without switching out the motherboard. I feel like the watermark sets itself off when the device overheats. Same thing happened to me, and I bought my first x10 overseas so I had no warranty. Your update to 2.1 probably just coincided with the issue starting.
Sent from my MB860 using Tapatalk
What if I get zzhidzu's new custom kernel. It undervolts. Would this sstop or at least reduce the battery overheating problem
Please some expert respond
Because you're undervolting, it will probably not overheat as much, but it definitely will not solve the problem. The motherboard is already compromised. At first, my faulty x10 would only reboot once every few days, but as time went on, it became more and more frequent. Now, I can't even get it to boot past the carrier splash screen. Swap kernels for now, but plan to start saving money either for repairs or a replacement phone.
Sent from my MB860 using Tapatalk
Does anyone have any fix whatsoever?
any at all? to at least significantly reduce the rebooting
If you boot your phone without a sim does it still happpen?
its defonatly worth a shot i recon ill give it a go also
Is there anyway I could maybe replace the motherboard myself or even do something to my phone to stop it from rebooting because of the battery? This way when I feel that its hot I can turn it off myself when I am ready.
There must be something I can do. The phone is literally unusable :'(
@Omega Red
It still happens but not really as much. But what's the point of having a ohine if you cant call lol
I have just switched back to stock 2.1 and my phone is behaving very well now.
Does anyone know how much it costs to get the moboreplaced outside of the warranty in UK pounds?
Sent from my X10i using XDA App

Parts of screen not responding to touch and other issues with screen and battery

Hi, about 2 weeks ago my phone began to run into some rather odd problems which I suspect are all related and may or may not be to do with water damage as these problems started soon after i was at the beach and my phone got a little wet being in my pocket.
The first problem I am having and also the most critical is that part of the touch screen (just under the notification for about 5m) will not respond to any touches. This itself is not such a big problem. However after a random amount of time from when I boot the phone up the touch input kinda "moves up". For example, I click on the dock bar and it's as if I am click halfway up the screen. This of course makes the phone unusable to a large degree and the only way I can seem to fix it is by restarting the phone, which leads to problem two.
Now problem two is that the phone will continually boot loop until I connect the phone to a power source. I can still get into the hboot etc but not much more than that.
I suspect both, or at least problem two to be due to a battery problem and so I have ordered a replacement battery but that wont be coming for a while yet.
I've also tried several different roms, wiping the cache and delvik, re flashing the boot along with several hours of googling the problem but that came up with nothing related to my issue.
So any help or input someone could give me would be great, thanks in advance.
Seems like a hardware problem to me. If you still have warranty, send it in for repair.
Sent from my Legend using xda premium
agree
Yes I had the same problem too... I brought it to HTC Hong Kong (i live here) and had to pay them about 150 USD to get it replaced.. a while later it happened again and they fixed it free under the 3 month warranty. I just got it back and I really hope it doesn't happen again.
I have the same problem,What did you do at last? did the battery replacement solved your problem?!!

[Q] Need MAJOR HELP **A PHONE FROM HELL.*

Hi guys! I'm new around here, I've been lurking the forums for the past year or 2.
I originally had a i9000. Had it rooted, flashed & running 4.2.2 Hellybean, it was a dream, easiest android phone i've ever dealt with.
Today, I bring you a device that is so mind boggling and mysterious, it's ridiculous. Before you ask, yes I've searched and searched countless hours on end & sleepless nights. Trying to work out how to PERMANENTLY fix this device.
Straight up, I'm going to tell you what I've done, what I've tried, where the phone came from, model of the phone & all the useless stuff.
OKAY. Go.
I got the Samsung Galaxy S2 (i9100T) off a friend recently, about a month or two back. He didn't have a back cover for it, and the camera was all smashed up (back camera). It was running on 4.1.2 Vodaphone Stock DVLSH. It had a few issues when the phone got to me.
I wasn't sure if the phones battery was depleted, but I had to muck around with the phone for a couple of hours just to get the damned thing to turn on.
When I had got the phone to turn on, I kept getting "Warning! Battery Disconnected!" messages, this was frustrating. I eventually let the phone fully charged before I mucked around with it and ignored the warning.
When it was fully charged, I went straight to rooting it. I first rooted it by flashing CF-Root and then flashed a custom rom. (Xylon AOKP. 4.2.2)
From here on, the phone started to randomly restart, drop signal, lose battery after random restarts, get semi boot loops.
So I flashed a different stock (XWPL8) and got rid of the Samsung Galaxy SII i9100T boot logo and it was changed to Samsung Galaxy SII i9100.
After this, I then again rooted the phone but this time a different method and used Siyah kernel and flashed Carbon rom 4.2.2.
I still encountered the same problem as Xylon 4.2.2.
So I kept reverting back to stock, re-rooting & trying again.
I've tried countless methods.
POSSIBLE HARDBRICK RECOVERY DON'T TAKE MY WORD THOUGH: I've even managed to HardBrick the device (yes I mean hardbrick, i didn't even JTAG to bring it back... I flashed Dorimax Kernel at some point and it hardbricked it to all ****.) I spent a few days trying to unbrick it when finally I just plugged it into the charged and forced it to internally turn on (i believe) and let the battery deplete (the phone was hot even when i unplugged it. So I let the battery drain.) Yes I even battery pulled and tried to reboot it to see if I could boot recovery or download or the rom even before I tried any of this! (absolutely nothing.)
I took out my SIM card after a full day of letting it drain (just to be sure) plugged it in, took out the battery while the charger was plugged in, put the battery back in, unplugged the charger while holding power, and plugged it back in and I got the charging logo booted into download mode after 80% charge and flashed stock again.
Now the problem(s) with the phone:
SEMI-BOOTLOOPS: Every time i've rooted the phone and even flashed different roms just to make sure, it does a "semi boot-loop" I've searched everywhere for people with the same problem but found nothing on it.
What it does, is it turns on (boots the samsung logo.) turns off, turns back on, turns off, turns back on etc and then after about 2-8 times of doing is usually it boots to the ROM and the phone works for awhile.
RANDOM REBOOTS: I don't get these much anymore since I found a solution where someone had just folded up a receipt and pushed the battery up against the prongs because it had about .5mm movement off the prongs. This fixed most of the random reboots and don't see many anymore.
SLEEP OF DEATH!?!?!? OR JUST A BLACK SCREEN THAT DOESN'T TURN BACK ON!?: This one I'm not 100% sure what it is, I read it's the S.O.D (Sleep of Death). Which is common on 4.0.4 and was apparently fixed in later Android versions. But sometimes, when I lock my phone, or my phone goes to sleep, the screen stays black even after I press the home button or the power button, at first I thought just restart it by battery pull or holding down power like everyone says, yeah it works, my phone boots up and does a semi-bootloop and goes back on eventually, but one day I left it on in the mysterious S.O.D. and waited 5-10 mins pressed the power button and it unlocked... This one really has me baffled and it does it a LOT.
REALLY BRIGHT SCREEN AFTER REBOOT SOMETIMES!: Okay, so sometimes when the phone finally turns on, the screen is really bright, like the brightness is still on half, but it's a lot more noticeable on how much brighter it is, it's nearly like a white.
It's really really BRIGHT. Phone shouldn't be able to look/get that bright. After a reboot though it goes away and goes back to normal but this leads me to believe something to do with the battery just a hunch.
RANDOM FREEZES!??!?: Sometimes the phone will just randomly freeze, I can be doing something and it'll just freeze, it won't turn off, I still get picture on the screen but it's frozen and I can't do anything until I either battery pull or reboot it by holding down the power button.
Before anyone asks, yes, I Factory Reset from recovery, Wipe Cache & Dalvik Cache before, I flash a new rom etc.
- My GApps matches with my Android versions each time.
- The ROMs I have flashed are compatible with my phone.
- And I've made sure everything I have done is completely compatible with my phone and android version.
What I think!:
SEMI BOOT-LOOPS:
This one, I don't think much of, it's got me baffled. It could be something to do with the Boot-Loader, could be something to do with a bad flash (but I've even tried double flashing a single rom.)
the eMMC could be damaged in a certain way that it causes these self proclaimed "semi boot-loops"
RANDOM REBOOTS:
This one, I've pretty much fixed with the help of lurking the internet over and over for hours, so this indicates a battery problem, will be replacing it this week. (Yes I'm aware that this battery problem could be causing everything else to play up and that it could all be due to the battery but can we leave the battery out of this just for now so I have more options on how to fix it.)
SLEEP OF DEATH!?!?!? OR JUST A BLACK SCREEN THAT DOESN'T TURN BACK ON!?:
I believe that this could be due to either a high load on the CPU (maybe not so much high but a really low load that it goes into a state of nothing for awhile.) It drops into a mode where it's turned off (something bigger than deep-idle.)
REALLY BRIGHT SCREEN AFTER REBOOT SOMETIMES!:
I haven't changed voltages or messed with any voltages on my phone, but I believe that it does indeed have something to do with the CPU & GPU voltages or even the BATTERY Voltages either undervolting or being to high.
RANDOM FREEZES!??!?:
I think this one is something to do with my phone not liking the voltages stock set to it.
I read that somewhere Freezing the System Alarm Clock can fix the random reboots, so I've done that and also pushed the battery up with a bit of receipt so it touches the prongs completely.
Anyway, right now, the phone is on Stock Kernel with CWM Recovery6, with PacMan's 4.3.1 Nightly release on XWLP8 Baseband and it still does this all.
I know i'm asking for a lot of help and I'm probably going to get yelled at by Devs or forum mods or some body because I've done something wrong.
But if it doesn't belong here, move it please.
IT TRULY IS A PHONE FROM HELL.
-Thanks, Just another man who wants to fix silly problems for fun.
Youve said "dont mention get a new battery".What if that is the problem.
Maybe the phone has water damage, or it needs that hawkerpaulls scripts run.
Youve just got to try free stuff, then maybe splash a bit of cash I.e battery.
Nothing software/firmware-side is fixing this. Phone has major hardware issues going on. I wouldn't bother beyond trying the 'free stuff' TheUnderling mentioned.
erm - I'm agreeing with you on this 'phone from hell!' also agree with @theunderling and @MistahBungle - it doesn't sound like its worth fixing if the free stuff doesn't work - sounds like it would probably be cheaper to buy a second hand s2! Don't think dori kernel had anything to do with your 'hard brick' - I've been running dori for some time including the experimental builds, dori tests everything himself as do his team of testers - the 'd team' and I have never known him to release anything that even soft bricks let alone hard bricks.
Good luck :cyclops:
Hey guys thanks for the speedy replies! I love waking up to instant replies!
theunderling said:
Youve said "dont mention get a new battery".What if that is the problem.
Maybe the phone has water damage, or it needs that hawkerpaulls scripts run.
Youve just got to try free stuff, then maybe splash a bit of cash I.e battery.
Click to expand...
Click to collapse
Sorry, I was half asleep when writing all this! I am getting a new battery this week! But I wanted to have a go at trouble shooting it but crossing out the battery from the list of problems seeing as it's being replaced this week @theunderling
MistahBungle said:
Nothing software/firmware-side is fixing this. Phone has major hardware issues going on. I wouldn't bother beyond trying the 'free stuff' TheUnderling mentioned.
Click to expand...
Click to collapse
It may sound like it @MistahBungle but I have faith and I come down to being very patient with technology even when I do reach ticking time bomb mode. I believe I can fix it if I just get the right help !
If the new battery doesn't do anything, It might be the logic board and i'll just go buy a new one.
Jimsilver73 said:
erm - I'm agreeing with you on this 'phone from hell!' also agree with @theunderling and @MistahBungle - it doesn't sound like its worth fixing if the free stuff doesn't work - sounds like it would probably be cheaper to buy a second hand s2! Don't think dori kernel had anything to do with your 'hard brick' - I've been running dori for some time including the experimental builds, dori tests everything himself as do his team of testers - the 'd team' and I have never known him to release anything that even soft bricks let alone hard bricks.
Good luck :cyclops:
Click to expand...
Click to collapse
@Jimsilver73 It really is!
I'm not the most wealthy person or have money to just throw at things like new phones etc etc. I'd love to see what I can do on my side and try and trouble shoot every problem for even the simpilest of DIY Solutions. I get a kick out of mucking with phones and computers.
Your probably right, but I was thinking that does Dori kernel keep stock voltages or does it change the voltages at all? Because it just managed to Hardbrick its self a few hours after flashing it which was odd, which led me to suspect that my phone didn't like the Dori Kernel & Carbon Rom Combination!
@theunderling I will try that Hawkers script by the way!
Is this the one? http://forum.xda-developers.com/showthread.php?t=2100558
Phone having no back cover and camera smashed suggests that there is a physical damage to the phone, i wouldn't even try battery to this one, it may just kill the new battery if there is some kind of water damage, tho you seem like having fun trying to repair it Yes, that's hawkers script, use it and couple of ROMs, (ICS,GB etc) to see if there is a software problem. If you can dissamble it, you can check if there are some contact problems between pieces.
Hi @Dakura thanks for the reply!
The camera isn't smashed completely, but at fist I thought that the camera would be screwing up the phone in someway.
I know for sure as well that there is no water damage, and the phone was just sitting around he lost the back cover randomly after he had bought an iPhone 4S.
I can disassemble it, I just need to find my little screw driver I use for stand-off changing on PC cases.
I read somewhere that the proximity sensor has a bit to do with things, so seeing as the back cover isn't on, that maybe dust got into it while it was in his draw and that's the reason for screen-offs? because the phone is still responsive. I can receive calls & text messages just the screen is black and doesn't come back on.
The warning in 4.0.4 "Warning! Battery Disconnected!" leads me to think that in versions above 4.0.4 (4.1.2 for example) don't have warnings and the phone just turns off.
**major update**
@Dakura @theunderling @Jimsilver73 @MistahBungle
Hey guys, so I've just taken the back CASING not the cover. Off the phone.
I've been looking for breaks in solder points on the Logic Board and around it.
- The Camera ISN'T smashed it was the lens on the case..
- Looks a tad dusty.
- Semi Boot-Loops have disappeared! booted the phone with the case off and the semi boot loops are gone tried booting multiple times each time with success!
- No breaks on the logic board from what I can see as far!
- For some reason the Camera app would not connect to the Camera. "Can't connect to Camera!" maybe the camera flex cable isn't in properly.
- First boot with case off, battery gave false reading of -1021032418914 (something along those lines). That's usually caused by a lose battery correct me if I'm wrong?
- Everything seemed a lot more responsive and working.
Hmmm.
So removing the screws and taking the back casing off made the Semi Boot-Loops go away.
Maybe a part of the back casing was pushing on the Logic board and shorting it out?
Maybe the screws torque where messing with it (e.g. on a HDD with computers the simpliest change in toque on the screws in the HDD can screw the HDD.)
But the torque of the screws where very loose.
Any ideas are much appreciated!!
Yep, probably a short-circuit or dust problem or displacement somewhere around there. What you said proves that somehow the phone was physically damaged. You may need to actually disassemble all the pieces, inspect them and put them all back together, and it still may not work, for now, try cleaning the dust and tighten the screws, fasten the board.
@Dakura thanks for the help today Dakura!
Finally got around to putting everything back together after an evaluation, made the flex-cables all snug and tightened up the screws a lot!
The phone appears to be working now.
at 100% it even vibrates now when i tap things it never used to.
I couldn't quite locate the problem, but I have a feeling that one of the flex cables could have come loose but only just enough to generate fluctuation of power between full and under to keep the phone on.
Hopefully the phone stays stable!
@theunderling thanks for recommending me HawkerPauls Nuke script, I'll be using that every time I re-rom my phone from now on!
Will update the thread on a possible fix for anyone else with this problem.
It's always good to run through every possibility and solution to fix problems before going out and blowing money.

LG V10 "Invalid Battery" Issue

Hello all,
I'm currently at a loss and wanting to know the opinions of others who have had this phone.
I am currently on my fifth replacement V10 from Verizon. Each replacement I've received has had some issue (overheating, severe image retention, bootlooping, extremely poor reception, etc). However, this one seems to have completely bit the dust.
I received this replacement a couple of weeks ago and everything worked fine with it. The other day, the battery died while playing Pokemon Go and when a guy in our group tried to help me charge the phone, it just showed a screen with the battery and a blinking strike-through (seen here: http://i.imgur.com/2mRJLVA.jpg and http://i.imgur.com/xjeHpna.jpg). After several attempts of getting it to charge, I finally gave up and went home to charge it. After trying the wall charger, a PC, and two battery backups, I was met with the same result. I took it to Verizon, which they promptly told me to kick rocks and that there was nothing they could do for me. They didn't offer a replacement due to a hairline crack on the screen.
I bought my friend's old V10 off of him for now and it seems to work, however it's having some battery issues as well (The phone can't keep a stable reading on battery life and it seems to power off on its own/dies randomly). After charging the battery in his phone, I placed it in my old one and was able to get the phone to boot, but after a minute it shuts down stating "Invalid battery". I've tried three different batteries, factory reset, and clearing the cache with no resolution. The phone will not shut off if it's in the middle of a factory reset, so it seems to maybe be OS related? Photo here: http://i.imgur.com/HBQIO9P.jpg
Currently, I'm stuck with the phone until I pay it off. I'm also unable to get another replacement unless I shell out the $150 for the insurance deductible. I'm kind of at a loss as to what to do, as I've already invested too much money in trying to get a properly working phone. I don't think I should keep paying for a phone that I cannot get to work properly. Has anyone had this experience with Verizon before? What is the best option for me at this point?
Any advice would be appreciated.
Bump. Anyone?
I had this problem just today, got the phone below 15% and when I plugged it in to charge, it said that I had an invalid battery which was odd since I didn't even replace the battery and was using the original one that came with the phone. So tried different solutions same as yours but what really worked for me was cleaning the contact points of the battery and the contact pins of the phone, after that, plugged it in and haven't had the error anymore. Will update though if it occurs again. Good luck!
Buy a new one. NOT THE PHONE!
I read your story as if it is bound to happen to me.
My LG V10 has after (approximately) 9 months been giving up on me. It turns off immediately if the battery gets below 15 percent or 5 percent.
I never had this issue to be honest. I never had any issues with LG phones, to be honest. they always worked fine. I got my G2 still lying around which works just fine (regarding battery, not the random freezing).
So you see I'm quite satisfied with LG. But I did get to a point where I had to say: no more LG. not because they are bad. but because there is always A problem which I don't truly mind. yet it is still a problem and my investment of 4 to 500 dollars should give me better.
To give you a quick answer. I bought a replacement battery for my LG v10 from online retailers. try those replacement batteries. they are around 20 dollars. if the same issues persist then it is indeed the motherboard. Nothing to do about that.
I wish you all the luck!
invalid battery fix
Lg mobile check validity by 2 method 1st by allignment of pins 2nd by different values of voltage from the terminals which make the battery irregularities thus to resolve the issue simply discharge the battery by using some motor or some other appliance and also with the help of a wire, short the connectors of terminals on mobile when battery is not inside mobile so that if it has any voltage for storing record of previous error data should be removed. Now put the battery in back and charge it through mobile. Mobile ahould be turned on and from my previous experience the mobile should not do the same invalid battery again. In my case i also clear cache when mobile turned on.....best of luck....
I have just experiencing this problem on my LG V20. I open the cover back, and see that battery swells. I replace the battery then the phone's started normally.

Honor 10 reboot randomly

Hi, I have a problem with a Honor 10.
Since August it started to restart randomly, I just replaced the battery and I just did two factory reset but the problem continues to manifest even in the configuration screen.
I would exclude the faulty power button, since before rebooting it usually froze on the activity I was performing.
Any ideas?
Thank you!
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
blackhawk said:
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
Click to expand...
Click to collapse
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
eddyxx said:
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
Click to expand...
Click to collapse
Yeah if it interrupts the flash that won't end well...
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
blackhawk said:
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
Click to expand...
Click to collapse
It reboots even in safe mode!
It would seem a hardware problem, possible that I bought a new battery already damaged?
It’s been a few hours since it works good after charging it to 100%, it seems that it starts to reboot towards 50%.
I wanted to flash it also because before doing the factory reset, it automatically installed some "stock" apps by itself, I refer to some games that Honor automatically installs at each factory reset, every time I uninstalled them, after some restart they reinstalled themselves.
It was a weird issue but looks like fixed with the factory reset, so now i only have the reboot issue.
I am so desperate that I would like to try the battery of my Honor 10 (the one with problems is that of my girlfriend), I would not buy another battery since I have to be delivered the one I ordered from a month.
It may be the battery, they can fail at any time.
It's rare for new ones to fail but it happens.
Use a firewall to block auto updates or installs.
Karma Firewall works well but its valuable logging feature doesn't work on Android 10 and higher, but it still will block apps.
Update: I just bought another battery and the problem persist.
Now im sure is not the battery so i will flash it very soon no matter what.
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
citibatter said:
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
Click to expand...
Click to collapse
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
blackhawk said:
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
Click to expand...
Click to collapse
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
citibatter said:
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
Click to expand...
Click to collapse
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
blackhawk said:
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
Click to expand...
Click to collapse
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
citibatter said:
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
Click to expand...
Click to collapse
Maybe see if they'll discount a mobo for you.
Not free but it might sweeten the deal.
Or write it off and move on.
All my Samsung's have been long lived with replacement batteries being the only repairs.
Another reason I like them.
In my case it was sort of dumb luck especially when choosing the first Note 10+. In this case they did live up to their hype.
The S4+ lasted over 5 years and still boots up.
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
No apps from Meta (You dont want any of their **** anyway )
ill keep you posted
exoronic said:
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
Put on performance mode (might not be it, but details mather here, today is first day without performance mode, no issues so far)
No apps from Meta (again because details mather, might not be it, i had random reboots all the time, but when i was using instagram or it was still running in the background , it was real bad, You dont want any of their **** anyway )
ill keep you posted
Click to expand...
Click to collapse
Yay!
Meta is malware.
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
eddyxx said:
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
Click to expand...
Click to collapse
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
nomob said:
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
Click to expand...
Click to collapse
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
eddyxx said:
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
Click to expand...
Click to collapse
Thanks for the reply and downgrade suggestion! (worth a try)

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