Proximity sensor issue - Moto Z Questions & Answers

Hi Everyone
Clarify me about something that is atrophying my mind. Does the proximity sensor exist on this equipment? What I want to say is this: when I am reading something on my cell phone, and when I'm not having any interaction with my cell phone (because I'm just reading), and how I have configured the settings to turn off the screen in 15 seconds. My question here is ... just because I'm in front of the mobile phone or just waving to the screen does not turn off (something I did in my Moto X 2014) why does it turn off? Should not it stay on because of the proximity sensor? I was using ROM Lineage 15.1 and I thought there was something wrong with this ROM in the proximity sensor, but I went back to the ROM stock and I noticed that I still have this problem. I was thinking that either this phone has no proximity sensor or it is simply broken. I bought this cell phone a week ago. Please help me solve this issue of the sensor.
Thank you
Regards :good:

Related

[Q] Problems with Light/Proximity sensor?

Hello everyone, din anyone else experienced problems with the light and the proximity sensor? On my SGS2, after few minutes of intense usage (usually after surfing on net via Wi-Fi, when phone gets hotter) the above sensors get stuck.
More precise, using a Sensor Tester, the light sensor shows either 0, either 16000, whilst the proximity sensor doesn't update values at all (stays at 0) when putting the hand near (or on it) and taking it away.
Again, anyone else experienced? Might be a faulty unit or is it a general behaviour?
Thanks!
Bogdan M.
I have the same problem but with the proximity sensor only
I sent it to warranty, next week I will see the resolution. Hopefully they'll replace it as faulty.
cheers.
Same Here
Sames Here, went back to warranty still waiting the answer
Ya me also facing the same proximity sensor issue from the last few days. the sensor is not working during a call. It started after I updated a game (diversion) and the facebook app from the android market. god knows what is the reason. Tried DHD proximity Recalibration yesterday. it says Kernel not found "- ps_kadc not found.
I will try to reinstall all the firmwares using kies today and see if the problem get solved. will let you guys know

[Q] Proximity sensor

Right after I replaced the rear camera in my phone it seems like the proximity sensor died as when I try to call the screen immediately turns off and locks until the call has ended.
Proximity sensor finder indicates that there is an object 3cm away but there is nothing actually there and the indicator is just stuck on 3cm.
What should I do?
I'm on cm9 btw.
Bump
Same issue
I have my stock camera and run CM9 AOKP, and I have similar issues with the proximity sensor. I read somewhere that it was an issue with CM in general and always discounted it as such. I did set up volume rocker wake and use that to wake the screen on call.
Do you use facelock? Try disabling it. Its a well known bug in CM9 that effecting proximity sensor...
Sent from my MB860 using xda premium
Using the volume buttons doesn't wake the phone.
Note sure what facelock is.
Thanks for the answers.
my wifes proximity sensor started acting up along with many other problems. this all happened right after the last OTA update. I sent it in to moto for repair. I was suprized i didnt need a reciept. I bought it on cl used. went to motos site and they showed me how to check if warranty was still good
Phone was imported so no warranty is available.
DarkCowMoo said:
Phone was imported so no warranty is available.
Click to expand...
Click to collapse
Ok, I figured and putting the proximity sensor really close to a light source makes the screen wakes.
Also, using proximity sensor finder I did see that the proximity sensor responds when putting it really close to the light source.
It seems that while replacing the back camera, the rubber cover of the proximity sensor fell off. Is there any way I can replace it or improvise something that might suite?
Thanks.

[Q] Proximity sensor problems

Hi,
My gx2 was running cm10 and everything was working fine up until recently when my lcd screen broke.
So I ordered a new one and replaced the broken one, the repair has gone well , also the screen was good. Except there was a problem with the proximity sensor, when i tried to make a call the screen would go black and not switch on again, the only thing I could do was to take out the battery.
So I thought maybe I damaged the proximity sensor somehow while replacing the screen, so I bought a new sensor. The same Problem.
So I thought maybe it was firmware related even though I did not change the firmware and before the screen broke everything was working fine.
I flashed a stock rom, again everything went well , phone was working except the same problem with the proximity sensor.
Anyone know what that could be? Could I have damaged the motherboard somehow, even if that is unlikely because I was always extra careful and patient.
zsajak said:
Hi,
My gx2 was running cm10 and everything was working fine up until recently when my lcd screen broke.
So I ordered a new one and replaced the broken one, the repair has gone well , also the screen was good. Except there was a problem with the proximity sensor, when i tried to make a call the screen would go black and not switch on again, the only thing I could do was to take out the battery.
So I thought maybe I damaged the proximity sensor somehow while replacing the screen, so I bought a new sensor. The same Problem.
So I thought maybe it was firmware related even though I did not change the firmware and before the screen broke everything was working fine.
I flashed a stock rom, again everything went well , phone was working except the same problem with the proximity sensor.
Anyone know what that could be? Could I have damaged the motherboard somehow, even if that is unlikely because I was always extra careful and patient.
Click to expand...
Click to collapse
1. You should check if the sensor is really damaged. You can use e.g. Android Sensors app from Play store.
2. If it is broken, then try to disable it in ROM settings. I think there is at least an option in phone/dialer settings.
Maybe that can help.
Good luck !
It_ler said:
1. You should check if the sensor is really damaged. You can use e.g. Android Sensors app from Play store.
2. If it is broken, then try to disable it in ROM settings. I think there is at least an option in phone/dialer settings.
Maybe that can help.
Good luck !
Click to expand...
Click to collapse
I know how to disable the sensor, when I disable it calling works, but I want the sensor working . The thing is I thought I damaged it while replacing the screen, so I bought a new sensor, but the problem is still there.
android sensor box shows me a value of 0,0
typing in *#0*# and then "sensors" : the screen is always green an the phone is vibrating PROXIMITY: 13
the phonetester app shows Proximity sensor :near
I just figured something out.
The proximity sensor works when I hold the phone against a light source, when i do the *#0*# test and hold it against the light, the screen turns to white and the sensor works as it should( when i hold my hand near it, screen switches green and phone vibrates) , but only as long as it is near the light source.
Could the sensor just not be calibrated correctly? Is there a way to calibrate it?
than you

Phone display turns black with phone call ??

I noted each time I make a call, the display immediately turned black. It auto turn black without me even taking up the hone up to my ears. I needed to press the power switch to have the display lit up again. Is this a proximity sensor defect ??
Same issue
mobile88 said:
I noted each time I make a call, the display immediately turned black. It auto turn black without me even taking up the hone up to my ears. I needed to press the power switch to have the display lit up again. Is this a proximity sensor defect ??
Click to expand...
Click to collapse
Yea I'm dealing with the same issue on my at&t model, it's definitely a proximity sensor issue. Also, I find that the proximity sensor functions relatively OK outside of the phone app when I'm on a call in terms of lighting of fading to black...I haven't found a fix yet, hopefully it's a software issue though somethings telling my it's not... Just another defect in a long line of LG phones as of late
Applez2androidz said:
Yea I'm dealing with the same issue on my at&t model, it's definitely a proximity sensor issue. Also, I find that the proximity sensor functions relatively OK outside of the phone app when I'm on a call in terms of lighting of fading to black...I haven't found a fix yet, hopefully it's a software issue though somethings telling my it's not... Just another defect in a long line of LG phones as of late
Click to expand...
Click to collapse
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
thebiker said:
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
Click to expand...
Click to collapse
I've cleaned it several times to no avail
I have noticed occasional "quirkiness" while in the phone app, but not to the point of requiring a battery pull. Example, connected via Bluetooth, while plugged to a charger in a call, no way to wake the phone without pulling the charger.
Sent from my VS990 using Tapatalk
thebiker said:
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
Click to expand...
Click to collapse
Thank you. Thank you. Your proposed solution works very well. Now no more this problem. Had never thought the sensor could be dirty or blocked over time. I had the phone only about 2 months
Problem update
Okay, I've found new info on the proximity sensor problem. Firstly, I noticed that my proximity sensor still works with the second screen, if I cover it up when my screen is off it goes black and comes back on when I remove my finger. Secondly, if I was on the phone but not actually in the phone app it would behave normally sometimes. Now today I found out that when I'm in the phone app, if I'm talking on the phone through the speaker the screen does not go black, as soon as I take it off speaker, the screen goes immediately blank. Still have not found a fix, but just more info that may help define what the actual problem is.
anyone have any update on this? this issue seems to be getting worse for me
Same issue, drives me nuts. This phone is a disappointment to me overall. Have an S7 on pre-order with Verizon. Can't wait to get my hands on it!
Had same issue just happen on the AT&T LG Escape 2. (Yes I know its a year since this thread was started)
It was the proximity sensor but the "T-shirt wipe" method didn't work for me.
What I did realize there was some gunk on the sensor, and I used a cotton swab (Q-tip) with alcohol and rubbed it till it was visibly clear of gunk. Now it works fine again..
odesskiy said:
Same issue, drives me nuts. This phone is a disappointment to me overall. Have an S7 on pre-order with Verizon. Can't wait to get my hands on it!
Click to expand...
Click to collapse
Turn of Gestures
Was facing the same issue
Went into settings
Call
Turn of both gestures auto answer and flip to silence

Huawei Nova 5T Proximity sensor problem

I have a problem. It's the Nova 5T. It was bought on the of this month and I was not able to follow the situation as it was on Android 9 / EMUI 9.1 or 10.0 because EMUI 10.1 arrived soon! It literally went uodate for an update! I don't even know how I noticed, but there is a problem with the proximity sensor. Namely, when the phone is in a horizontal position, for example on a desk, and a call is in progress, the proximity sensor does not respond, ie the phone turns on the screen regardless of the proximity sensor being covered and in that case it should keep the screen off. In a horizontal position and a little when the phone is lifted, a few millimeters, the sensor does not seem to be covered by a finger, it does not react but the screen is on, which should certainly not happen. I tried with a hard reset but everything is the same. Can you tell me, how is it with you who have this phone? I wonder, is this a possible bug in EMUI 10.1, is it a normal function in EMUI 10.1 or is the proximity sensor on the phone simply broken? In case I do the same only the other way around, then I turn the phone screen towards the floor, e.g. I cover the proximity sensor with my finger and hold the phone horizontally. The phone and sensor respond normally and the phone screen does not light up during a call. Let me note that the proximity sensor in the upright position of the phone, for example when the call takes place and the phone is on the ear, normally turns off the screen and everything is fine. The phone is not as agile as the carousel rotates in different slits, poses and angles to test its correctness, this problem was noticed quite by accident. If someone has this phone, it would be helpful for me to write if it is the same with him or if there is a problem in my phone! I would ask someone from Huawei to answer me. Sorry for my poor English. Thank you

Categories

Resources