Issues receiving calls and text - Huawei Mate 20 Pro Questions & Answers

I haven been noticing that I been missing a lot of calls and getting delayed text messages once in a while I am currently running on the t-mobile network here in the US. I have a one plus 6t as well and I tested it and I receive my calls with no one mention that my phone has went to voicemail. I have even performed a hard rest to see if maybe it was an app or a setting and still continues. Anyone else experiencing the same thing? Call log shows no missed calls and asked several people to text me with the time they sent out the text and it's delayed at times for over 30 minutes thanks in advance

I've had an issue similar, no one could call me until I call them first, Just went straight to voicemail everytime someone tried to call me.. I think it has something to do with the Wi-Fi switch because I turned off the Wi-Fi and turned it back on and it corrected itself. I could still receive msgs but where delayed until then.

Crock1989 said:
I haven been noticing that I been missing a lot of calls and getting delayed text messages once in a while I am currently running on the t-mobile network here in the US. I have a one plus 6t as well and I tested it and I receive my calls with no one mention that my phone has went to voicemail. I have even performed a hard rest to see if maybe it was an app or a setting and still continues. Anyone else experiencing the same thing? Call log shows no missed calls and asked several people to text me with the time they sent out the text and it's delayed at times for over 30 minutes thanks in advance
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Hi mate,
I had similar issues (at least with delayed text's) when locked. It was a battery saving issue, just make the Messages always run without power-saving option enabled.
Had issues with calls when Call over WiFi was enabled (enabled by default), disabled it and now works flawless (even with VoLTE).

Yea, been having this issue since I replaced my S9+ with the Mate 20 Pro.
My MintMobile SIM registers as T-mobile on the Mate 20 Pro. Most of the calls I don't receive and my wife says it goes to voice mail after first ring.
Where in the settings I can make adjustments to help eliminate this issue? Thanks!
Sent from my LYA-L09 using Tapatalk

bhagiratha said:
Yea, been having this issue since I replaced my S9+ with the Mate 20 Pro.
My MintMobile SIM registers as T-mobile on the Mate 20 Pro. Most of the calls I don't receive and my wife says it goes to voice mail after first ring.
Where in the settings I can make adjustments to help eliminate this issue? Thanks!
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Click to collapse
I'm having the same issue on MintSim in the US. Messages seem fine but sometimes calls seem to go straight to voicemail. There is no calls over wifi setting on my phone as far as I can tell (and no volte) so I would be interested if there is a fix for this as well. I never had the issue with my P20 Pro but it's happened several times with the Mate 20 Pro.
I'm tempted to manually input the MintSim APN settings but since the signal is very strong with the default T-Mobile settings I'm not sure how that could help.

I'm using the MintMobile Ultra APN settings. If I default to the T mobile settings, mms don't work.
jhs39 said:
I'm having the same issue on MintSim in the US. Messages seem fine but sometimes calls seem to go straight to voicemail. There is no calls over wifi setting on my phone as far as I can tell (and no volte) so I would be interested if there is a fix for this as well. I never had the issue with my P20 Pro but it's happened several times with the Mate 20 Pro.
I'm tempted to manually input the MintSim APN settings but since the signal is very strong with the default T-Mobile settings I'm not sure how that could help.
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Sent from my LYA-L09 using Tapatalk

This only happens to T-Mobile and most likely related to WIFI calling, incoming calls goes to voicemail right away for me sometimes (both Note 8 and Mate 20 pro), but my wife on AT&T never had this issue

bhagiratha said:
I'm using the MintMobile Ultra APN settings. If I default to the T mobile settings, mms don't work.
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Strange. With the default T-Mobile settings mms works for me and my signal app shows a stronger signal than with the Ultra settings.

Which signal app are you referring to? For me, I usually have to turn wifi off for mms to come in or sent out. It doesn't work when the wifi is On, with either the T-mobile or Ultra APNs.
jhs39 said:
Strange. With the default T-Mobile settings mms works for me and my signal app shows a stronger signal than with the Ultra settings.
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Sent from my LYA-L09 using Tapatalk

bhagiratha said:
Which signal app are you referring to? For me, I usually have to turn wifi off for mms to come in or sent out. It doesn't work when the wifi is On, with either the T-mobile or Ultra APNs.
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Network cell info.

Hi everyone,
Did anyone find a solution to the problem? I still have an issue with text messages and calls. I'm wondering if I should get a new phone....

Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation

Wi-Fi calling on my Mate 20 Pro is grayed out. So that cannot be the case for me.
Yea, my wife gets very upset when she calls me. Out of 10 calls, just one will come through. She will leave a voice mail, and hours later I will get the notification.
Sent from my LYA-L09 using Tapatalk

You selected the first one? When trying the second wifi calling option in shortcut maker the wifi calling was greyed out and the slider didn't work at all

Same issue
I've been fighting with my Mate 20 Pro since the day I got it. I'm on T Mobile. Some calls go to voicemail, some calls make it through. It's hit and miss. I haven't been able to find a common denominator. There's also a cellular data issue with the phone. When streaming video, the connection will suddenly drop out. The phone shows good signal, but it loses data. Turning the cellular data off and back on again fixes this issue. I think the data issue may still be related to the Visual Voicemail issue that T Mobile has with these phones. I was able to get Visual Voicemail to work (mostly) but I think the data is still affected by the Visual Voicemail issue , albeit to a much lesser extent than then it was before. I've been in contact with T Mobile and they have no solution to this issue. They did a sim card swap for me, but the issue persists.

Same sort of problem here. I'm on a KPN business contract, have been for many years. Never a call problem with the mate 9 and 10 but if people call me on the m20pro they don't hear the dial tone so they usually hang up thinking my phone is switched off or something. This really sucks!
I loved the m10pro especially but the m20pro is not my friend due to the calling issue and the really crap LG screen.

I've posted this issue on T-Mobiles Forum in hopes of getting them to take notice. Here is the link.

CloseCoder said:
Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation
Click to expand...
Click to collapse
Thanks! I will try that and see if it changes anything. I missed so many calls that don't even appear on my missing calls list. I hope it's gonna fix the phone because I really like it, other than you cannot receive phone call lol

CloseCoder said:
Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation
Click to expand...
Click to collapse
So far this seems to be working but 1 day without any missed calls is still too early to celebrate.. Thanks for sharing what you found--the missed calls were driving me crazy.

There's another option that I disabled in Hope of fixing the call issue. I attached some images of what to look for. The option was enabled by default so just click on the slider to disable

Related

Unable to receive calls

Strange issue, I could send/receive text messages, and I could also make calls, but when trying to call my phone from another phone or if anyone else called me it would just ring like normal and go to voicemail, but my phone wouldn't ring or indicate that I had a call / missed call. This was fixed after a reboot but has anyone else had this issue?
painkillaz said:
Strange issue, I could send/receive text messages, and I could also make calls, but when trying to call my phone from another phone or if anyone else called me it would just ring like normal and go to voicemail, but my phone wouldn't ring or indicate that I had a call / missed call. This was fixed after a reboot but has anyone else had this issue?
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I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
newb09 said:
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
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My mom's G3 exhibited this issue over the weekend, waiting to see if it comes back.
newb09 said:
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
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I haven't had the issue since, but then again I wouldn't know unless someone texts me that they've been trying to call (I don't monitor my voicemail that closely...probably should though).
I've seen the exact same issue as well. I won't even get the call but the voice mail will show up if the caller left a message. Hopefully this is just a bad connection to the cell towers at the time the call was trying to get through and not some other issue.
Lio37 said:
I've seen the exact same issue as well. I won't even get the call but the voice mail will show up if the caller left a message. Hopefully this is just a bad connection to the cell towers at the time the call was trying to get through and not some other issue.
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Hi coming from the M8 forums and checking things out, and I had this issue and it was due to the tower being worked on in my area. I didn't have service for an entire month at my office or apt, which are less than a mile apart. Now I have poor data service but i can receive calls. You might want to contact Sprint and let them know ASAP
I cant receive calls but i can do outgoing and sms to others weird using international unlock lg g3 sprint
Same here...maybe 2 out 10 test calls I tried went through. I called sprint and they instructed me to re-provision the device using some ##7..something..something## dialer codes. My phone magically receives calls, but I have a feeling their re-provision crap didn't do anything to fix, it was just the re-boot part that "temporarily" fixed the incoming call problem.

Sprint WiFi Calling / Google Voice

I only have 500 anytime minutes, this is usually enough for me, but I've been taking many interviews this month. I only have 15 anytime minutes left and I have 9 days left on my cycle.
This prompted me to try and get Sprint WiFi calling working. When I approve my access point, and the address for it, it keeps saying "network connection error. Please try again" and it never works.
So I gave up on that, and tried integrating my Google Voice services with my phone for free VoIP calling. For some reason the app is only letting me text with it. This guide tells you how to make calls with Google Voice from Android: https://support.google.com/voice/answer/168520?hl=en but I am not getting the dialog screen asking me if I want to make calls with my Google voice. Whenever I call a contact it just auto rings with the normal dialer without asking.
As you can see from this picture I screen capped, my sprint recognized I have both Google Voice and WiFi calling enabled as services. http://imgur.com/qIirVrG
Not sure if this matters. But I soft bricked my phone and had to use the factory reset guide. That worked great, I even did the RTN Sprint reset to get my Sprint Spark apps back. I do currently have my phone rooted with Xposed and Tweaksbox installed.
Any ideas?
this is just a copy/paste from another thread I posted in, this fixed my WiFi Calling issues
I had an issue getting WiFi calling to work out of the box, here's how I fixed it.
- Forgot WiFi network I was trying to connect to
- Log onto my Sprint account and remove WiFi calling from my plan (click "Change my Services" from the drop down menu associated with the G3 then select the "remove" text next to VWDOM0 - Domestic Voice Over Wi-Fi Unlimited)
- Wait a few minutes and keep an eye on your phone; you'll receive a pop up saying "Changes Saved" or "Profile Updated". Something like that
- After I got the pop-up I entered ##SCRTN# in the dialer (phone will reboot and update profile)<----- (I have seen where ##UPDATE# works as well so maybe try both)
-Once my phone booted up and settled in I entered the WiFi Calling menu through the dialer app; I signed into my home network and went through the activation process to add WiFi calling to my phone
It worked for me after that. However it recently stopped working for me (last night) and all I had to do was enter ##UPDATE# to fix it
fergie716 said:
I had an issue getting WiFi calling to work out of the box, here's how I fixed it.
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Super cool thanks for showing me this.
On a side note, Google Voice is making me rage. Google Voice provisions your carrier to accept Voice Over IP (VoIP), and whenever it tried provisioning it always said "network error". I uninstalled it, logged into my Voice account and disabled it from my Sprint phone, but it's got like a zombie network process still trying to provision it. Once every hour or so a message pops up that says "network error" and it wakes the phone and it won't go back to sleep unless you press "cancel" on the error message. Pretty enraging. Rebooting the phone doesn't make it go away either.
Oh well, I might be RTN resetting my phone in the near future.
EDIT:
Here's a screenshot of the network error. Is there any way I can figure out what process is displaying this error?http://i.imgur.com/99idKL1.png
I was able to fix my "Network Error" dialog box waking up my phone with an RTN reset.
Although I tried all of "fergie716" steps to get WiFi Calling working multiple times, and it still doesn't work. Sigh....
may i ask where do you get the app for Sprint Wifi called i do not see it on my list of app
ruff97 said:
may i ask where do you get the app for Sprint Wifi called i do not see it on my list of app
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Do you have the Sprint boot up screen? If not, read #25 of this post. http://forum.xda-developers.com/showthread.php?p=54912191
engine95 said:
Do you have the Sprint boot up screen? If not, read #25 of this post. http://forum.xda-developers.com/showthread.php?p=54912191
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just check and i do not i have LG boot up screen. thank you
ruff97 said:
just check and i do not i have LG boot up screen. thank you
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Also in that same thread I linked, you'll find out how to get your MSL. I think its in post #3.
comzee said:
I only have 500 anytime minutes, this is usually enough for me, but I've been taking many interviews this month. I only have 15 anytime minutes left and I have 9 days left on my cycle.
This prompted me to try and get Sprint WiFi calling working. When I approve my access point, and the address for it, it keeps saying "network connection error. Please try again" and it never works.
So I gave up on that, and tried integrating my Google Voice services with my phone for free VoIP calling. For some reason the app is only letting me text with it. This guide tells you how to make calls with Google Voice from Android: https://support.google.com/voice/answer/168520?hl=en but I am not getting the dialog screen asking me if I want to make calls with my Google voice. Whenever I call a contact it just auto rings with the normal dialer without asking.
As you can see from this picture I screen capped, my sprint recognized I have both Google Voice and WiFi calling enabled as services. http://imgur.com/qIirVrG
Not sure if this matters. But I soft bricked my phone and had to use the factory reset guide. That worked great, I even did the RTN Sprint reset to get my Sprint Spark apps back. I do currently have my phone rooted with Xposed and Tweaksbox installed.
Any ideas?
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Click to collapse
Just so you know, Google Voice is not a gateway for free voip calling in itself. It is simply a feature server that sits between you and Sprints core network that adds enhanced functionality.
I do believe that calls over Sprint's VoWifi app are unmeasured, so this is your best bet if you are trying to save minutes.
robber said:
Just so you know, Google Voice is not a gateway for free voip calling in itself. It is simply a feature server that sits between you and Sprints core network that adds enhanced functionality.
I do believe that calls over Sprint's VoWifi app are unmeasured, so this is your best bet if you are trying to save minutes.
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Click to collapse
Good to know. I feel like I've done literally everything trying to get WiFi calling working though. RTN resets with my MSL, multiple ##SCRTN# and ##UPDATE#. I'll chalk it up to my phone being rooted, I can't think of any other reason. I'll just wait for the bootloader to be unlocked for custom roms. My anytime minutes being out is only a minor inconvenience too, I almost never go over 150 anytime in a month, just so happens I've been out of work and been doing many phone interviews, which maxed my minutes. Luckily I landed a job, and my cycle resets in 6 days now.
comzee said:
Good to know. I feel like I've done literally everything trying to get WiFi calling working though. RTN resets with my MSL, multiple ##SCRTN# and ##UPDATE#. I'll chalk it up to my phone being rooted, I can't think of any other reason. I'll just wait for the bootloader to be unlocked for custom roms. My anytime minutes being out is only a minor inconvenience too, I almost never go over 150 anytime in a month, just so happens I've been out of work and been doing many phone interviews, which maxed my minutes. Luckily I landed a job, and my cycle resets in 6 days now.
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I've had issues with Google Voice (And Wifi calling) and the only thing I was able to do to get it to work was call sprint and have them remove the services from my account from their end. I waited about 15 minutes and when I re-added them, I didn't have any more issues. For Wifi Calling, I did an RTN reset after the 15 minutes, and for Google Voice, I logged out, cleared app data and uninstalled, then reinstalled after waiting Maybe give that a try. I was rooted as well FWIW.
dakoellis said:
I've had issues with Google Voice (And Wifi calling) and the only thing I was able to do to get it to work was call sprint and have them remove the services from my account from their end. I waited about 15 minutes and when I re-added them, I didn't have any more issues. For Wifi Calling, I did an RTN reset after the 15 minutes, and for Google Voice, I logged out, cleared app data and uninstalled, then reinstalled after waiting Maybe give that a try. I was rooted as well FWIW.
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What was your issue out of curiosity? I am having issues with inbound calls over WiFi, phone doest ring. Was this your problem by any chance.
robber said:
What was your issue out of curiosity? I am having issues with inbound calls over WiFi, phone doest ring. Was this your problem by any chance.
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No, it just says "network connection error please try again" in the notifications bar. But it never connects to work.

[Q] Issues???

I didn't know where else to ask this so I created this thread to hopefully someone can help resolve my issue. Ok lets begin.
I am having issues with recieving phone calls where I live. I do not get the best of service but it works. Now the odd thing I am facing is I can get 4g outside of my house, literally outside my house. My wife has, unfortunately an iphone, and gets great service inside. She is able to recieve calls and whatnot. I am not. I will get text messages saying why I did not answer and I am not even recieveing these calls. Sometimes turning airplane mode on and off will trigger 4g which is weird but shouldnt affect calls or at least idts. As some will know I did have to Lg Flash tool to return to stock, so maybe my issue lies there, idk.
Now here is where it gets interesting. I am a google Voice user. I will recieve the voicemail but not once did it ring. I do not know if google changed something ever since merging Hangouts with Voice but its weird. I have always faced these issues no matter what phone I have used. If someone can please enlighten me with a solution I would greatly appreciate it. If this is not where to ask, mods please relocate. Thank you.
Edit: I am rooted through the stump method and I use a lot of WiFi on my phone. If that helps.
Make sure your mobile network is set to LTE/CDMA ...and not global.
I've done that and it eventually turns back to global...
Update profile and prl too
I guess I should have been more precise. I know all the basic routines to try and get good service. I am just curious if anyone else faces these issues?
Try wifi calling or maybe complain to sprint and get a free airrave. Also for Google voice there is a bunch of setting you can setup on the Web. Google "Google voice settings" and login and check all the settings. Mine were off and was sending people it didn't know directly to voice-mail.
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
treezy26 said:
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
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Yeah that also uses data.

AT&T Gear S - What's the dang deal with auto call forwarding?

I love my Gear S and the main reason I bought it is for the fact that it can auto call forward and connect remotely. Lately however the dang thing does not seem to work if at all.
What's the deal? I have my Note 3 connected via BT. Both devices are connected and working just fine, and all is good. If I leave the house 1/10 times the Gear S will work properly forwarding calls and being connected remotely. Otherwise, it just never works and gives me that dumb error on the watch to Try Again. It never works, so I reboot it. Again, 1/10 times it will work.
Today I decided to work through this and of course it's not working. It says that the phone is connected remotely but I am not getting any notifications. I can from the Gear S, I can send email from it, but texts and notifications go into limbo. WTF! I swear, it's a love / hate with Samsung and it's issues like this that make me hate them.
Now I've reset the Gear S and am in the process of restoring it in hopes that somehow this fixes it. If not, I'll blow it away again and remove the gear manager and start from scratch.......again!! I had to do this back in Feb due to the Gear S giving up taking a charge for some stupid reason.
Sorry for my frustration, but WTF is wrong here? Anyone have these issues? I'm on the edge of leaving Samsung for something else just because I"m getting tired of this crap.
I have the AT&T version too and was getting this issue. Go into the call settings on your phone to see if you're getting the NETWORK OR SIM CARD ERROR. If you see this, you need to reboot your phone and your Gear S.
I have a Note 4 on Lollipop, but what I do is:
Go to the Phone app
Tap the three dots on the top right
Tap settings
Tap Call
Tap More Settings
If you see the sim or network error here, the call forwarding to the Gear S will not work and you will have to reboot your phone and watch.
If you keep seeing that error, then call AT&T and have them reregister your device (phone) sim to the network.
That's what I did to fix mine. This might be just a Note 4 issue in my case but the steps might work for the Note 3 also.
It could also mean you have a bad AT&T signal where you are because the watch has to communicate with the phone before initiating the call forwarding.
Go to mobile carrier settings and set the phone to forward unanswered calls to your S's assigned phone #. This way if the software fails, the carrier's network will forward the call to your watch regardless.
mghtymse007 said:
Go to mobile carrier settings and set the phone to forward unanswered calls to your S's assigned phone #. This way if the software fails, the carrier's network will forward the call to your watch regardless.
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Thanks. I actually do that through a nice widget if I know for sure I'm going to be out with watch only. Mainly so the inbound callers don't have to sit through a number of rings before their call comes to me.
That said, it's really a band aid as the darn auto forward should work. I'm going to check what was suggested above and see what I find. The problem is last week it said it was connected remotely but I wasn't getting any notifications. That coincided with no call forwarding, thus I think the problem is more than just forwarding.
I reset the watch, restored, etc. and it worked once. I'll know more this week. THank you again for the input. Any input if very much appreciated.
pdqgp said:
Thanks. I actually do that through a nice widget if I know for sure I'm going to be out with watch only. Mainly so the inbound callers don't have to sit through a number of rings before their call comes to me.
That said, it's really a band aid as the darn auto forward should work. I'm going to check what was suggested above and see what I find. The problem is last week it said it was connected remotely but I wasn't getting any notifications. That coincided with no call forwarding, thus I think the problem is more than just forwarding.
I reset the watch, restored, etc. and it worked once. I'll know more this week. THank you again for the input. Any input if very much appreciated.
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Click to collapse
Sorry to hear you have a&t. Connected remotely and call forwarding are two completely different things as you may know but regardless of the matter its not Samsungs fault. Your device showed that it was connected remotely therefore it was....the real issue is your wireless carriers crappy network not pushing your notifications plain and simple not your watch or your phone. Both are working just fine from what you've stated which leads to the fact that its your network connection. Only GSM networks are capable of auto call forwarding which as I stated is completely carrier network based. No offense but at&t sucks anymore and havent seen these issues with anyone but at&t customers. Its on at&ts end. Call and complain about your issue but unfortunately I doubt they will do crap which is why I left at&t 3 months ago. Hope you can get them to figure it out.
I was having the same problem. Used Gear Manager to turn off auto forwarding, rebooted phone, turned call forwarding back on and it solved the problem. Unfortunately you have to wait until you are back with your phone to resolve the issue.
pdqgp said:
I love my Gear S and the main reason I bought it is for the fact that it can auto call forward and connect remotely. Lately however the dang thing does not seem to work if at all.
What's the deal? I have my Note 3 connected via BT. Both devices are connected and working just fine, and all is good. If I leave the house 1/10 times the Gear S will work properly forwarding calls and being connected remotely. Otherwise, it just never works and gives me that dumb error on the watch to Try Again. It never works, so I reboot it. Again, 1/10 times it will work.
Today I decided to work through this and of course it's not working. It says that the phone is connected remotely but I am not getting any notifications. I can from the Gear S, I can send email from it, but texts and notifications go into limbo. WTF! I swear, it's a love / hate with Samsung and it's issues like this that make me hate them.
Now I've reset the Gear S and am in the process of restoring it in hopes that somehow this fixes it. If not, I'll blow it away again and remove the gear manager and start from scratch.......again!! I had to do this back in Feb due to the Gear S giving up taking a charge for some stupid reason.
Sorry for my frustration, but WTF is wrong here? Anyone have these issues? I'm on the edge of leaving Samsung for something else just because I"m getting tired of this crap.
Click to expand...
Click to collapse
The problem is lollipop if restore your phone to kitkat then setup call forwarding then upgrade to lollipop and you will not see sim or network error again
rickleasa said:
The problem is lollipop if restore your phone to kitkat then setup call forwarding then upgrade to lollipop and you will not see sim or network error again
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Click to collapse
I don't think it's lollipop. It's now been working fine since a Gear S reset. I just think Sammy needs to figure out the bugs where ever they are. Moot point once someone else comes out with a nicer styled one with a sim card as I'll likely go that route.
pdqgp said:
I don't think it's lollipop. It's now been working fine since a Gear S reset. I just think Sammy needs to figure out the bugs where ever they are. Moot point once someone else comes out with a nicer styled one with a sim card as I'll likely go that route.
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Click to collapse
ok glad to hear but that didn't work for me as when i went to call setting on my phone i still received the sim network error until i did the restore but glad it worked for you
djc-wi said:
I was having the same problem. Used Gear Manager to turn off auto forwarding, rebooted phone, turned call forwarding back on and it solved the problem. Unfortunately you have to wait until you are back with your phone to resolve the issue.
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I finally figured out this only happens to me after I have Bluetooth paired to my car or a headset. Only happens every once in awhile. If I reenter my car and turn it on, as soon as Bluetooth reconnects it's back to working. The problem will come back if I don't reset my phone. Then all is fine for a few days. In my case obviously the bug is in gear S bluetooth not my phone or my car as the same thing at times will happen with a Bluetooth headset.
SaintCrispin said:
I have the AT&T version too and was getting this issue. Go into the call settings on your phone to see if you're getting the NETWORK OR SIM CARD ERROR. If you see this, you need to reboot your phone and your Gear S.
I have a Note 4 on Lollipop, but what I do is:
Go to the Phone app
Tap the three dots on the top right
Tap settings
Tap Call
Tap More Settings
If you see the sim or network error here, the call forwarding to the Gear S will not work and you will have to reboot your phone and watch.
If you keep seeing that error, then call AT&T and have them reregister your device (phone) sim to the network.
That's what I did to fix mine. This might be just a Note 4 issue in my case but the steps might work for the Note 3 also.
It could also mean you have a bad AT&T signal where you are because the watch has to communicate with the phone before initiating the call forwarding.
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You're a doll. This was EXACTLY my issue, and I spent ages pouring through forum posts and even called AT&T. I saw your post, rebooted my devices together, and voila! <3 Best!
foulmouthedruffian said:
You're a doll. This was EXACTLY my issue, and I spent ages pouring through forum posts and even called AT&T. I saw your post, rebooted my devices together, and voila! <3 Best!
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Hah I'm glad it's working for you now.

My V30+ struggles with sending/receiving multiple recipient texts

I'm having an ongoing problem communicating via text with more than one recipient at one time. I am running Stock (rooted Oreo), have tried numerous texting apps (Message, Pulse, Signal, etc) If I copy two people, it sometimes takes forever to send out the text. And quite often when one of the recipients replies back, I do not see it or it arrives much much later, or they squirt onto my phone all at once. Am on T-Mo and use wifi calling. Any ideas? I use my phone for work, so solid communication is required with my tech out in the field.
I have used Messages (Google's replacement for the stock messaging app) and Hangouts for multiple-person texting for years with no issues. I didn't see you mentioned these, so I wanted to mention it. I'm on stock rooted VS996 on TotalWireless.
As mentioned, I have used Messages, Pulse, Signal , they all seem to suffer from this same issue. If I go in settings, and disable combine group texts, the individual ones get to recipients, but then that defeats the purpose of using multiple texts. The two people I most often text with use Apple phones, unsure if that is a factor. very frustrating when trying to work from home & run service department. I thought Google closed Hangouts?
christoophat said:
I thought Google closed Hangouts?
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Not yet. I use it every day, as does my wife.
Ahh, crapple... that's likely the problem. Crapple loves to do non-standard crap, and that may be issue you're facing. Their incompetence makes SMS group texting impossible (because they suck at using standards).
That said, apparently you may be able to force MMS on your Android, to work around their idiocy: https://joyofandroid.com/group-messaging-android/
schwinn8 said:
Ahh, crapple... that's likely the problem. Crapple loves to do non-standard crap, and that may be issue you're facing. Their incompetence makes SMS group texting impossible (because they suck at using standards).
That said, apparently you may be able to force MMS on your Android, to work around their idiocy: https://joyofandroid.com/group-messaging-android/
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Indeed Crapple. Checked out the link, but it seems that I already have these settings in place. (Messages and Pulse are the two I switch between) Trying Textra now. Thank you for posting this
Do your MMS work? I haven't had a video gif work in Messages in a year!
I can text gifs. I support our two service techs out in the field, and we text each other all day. So I text them both some info, or a question to answer or whatever. It may take up to a minute for the app to show my text has been sent. Then I don't hear anything back from either guy. So I retext hey did you see my earlier text? Then they will reply, yes, and I answered you. But I do not have any response. Then later on, suddenly it get several texts squirt thru all at once, minutes or hours later. They both have iPhones. Here at home, wifi calling is the only way for me to use my phone as we have horrible signal at the house.
Yes, MMS works for me in Messages just fine. I also get them on my work phone (Moto Z3) from iPhone users, too. No issues whatsoever...
schwinn8 said:
Yes, MMS works for me in Messages just fine. I also get them on my work phone (Moto Z3) from iPhone users, too. No issues whatsoever...
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I wonder what the heck is wrong with my service? Anyone on Verizon with the US99820h not getting MMS to animate? Mine literally just come in as blurry pictures and tapping it does nothing.
@christoophat: Do you have Battery Saver or Data Saver enabled? If so, turn them off.
But if you have poor cell signal at home (I am familiar with that predicament) then SMS (including MMS) will always be spotty.
You can get a Google Voice number and use that instead: It all goes through data (WiFi or Mobile data) for calls as well as messages. I'd do that in your case.
You'll have to give your coworkers the Google Voice number instead of your current mobile number. Behind the scenes you can (optionally) route incoming and/or outgoing calls through your mobile number instead of using data. But certainly at home just let it use data.
In the old days, you'd use the Hangouts app to do Google Voice messaging and calls. I still do. But today you're probably better off using the Google Voice app, which has everything built in.
Edit: I should have mentioned that you can also port your current number to Google Voice if you don't want to give your coworkers a different number. But that will terminate your current mobile carrier account. And it can sometimes take a day or two to go through.
TheDannemand said:
@christoophat: Do you have Battery Saver or Data Saver enabled? If so, turn them off.
But if you have poor cell signal at home (I am familiar with that predicament) then SMS (including MMS) will always be spotty.
You can get a Google Voice number and use that instead: It all goes through data (WiFi or Mobile data) for calls as well as messages. I'd do that in your case.
You'll have to give your coworkers the Google Voice number instead of your current mobile number. Behind the scenes you can (optionally) route incoming and/or outgoing calls through your mobile number instead of using data. But certainly at home just let it use data.
In the old days, you'd use the Hangouts app to do Google Voice messaging and calls. I still do. But today you're probably better off using the Google Voice app, which has everything built in.
Edit: I should have mentioned that you can also port your current number to Google Voice if you don't want to give your coworkers a different number. But that will terminate your current mobile carrier account. And it can sometimes take a day or two to go through.
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Battery saver is always off. I set up a Google Voice number to try out with my techs to see if that does any better. Many thanks for your response. I am lucky to get one bar here at home (null zone)
christoophat said:
Battery saver is always off. I set up a Google Voice number to try out with my techs to see if that does any better. Many thanks for your response. I am lucky to get one bar here at home (null zone)
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A great benefit of Google Voice is that you can make/receive calls and send/receive messages on any number of devices, including right inside Gmail on your computer. I write most messages this way because I prefer a real keyboard and selecting/editing with a mouse. I also do a fair number of calls this way. My PC has a wired connection which means lower latency than WiFi.
We also have Ring Central phone app, but it's used mostly for client only communication, so I can keep personal phone number separate. But you can't do multiple texts to anyone outside Groups (people who also have RC on their phones), so that is limiting.
Hah, I didn't realize the Google Voice is a separate app now that I will use to text. Will try this out & see if it does a better job. Thanks again

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