Related
Oke, ik have experienced this problem since i have bought my XDA.
The problem: When u want to see your level of battery, it says;
"Battery power level remaining: Uknown"
This also happens when i just unplugged my XDA from the battery loader!.
When u get this signal, your XDA is starting to work very very slow. And your telephone function automatically shuts itself off!
You can try to reset and har reset for like a thousand times. It don't work
The only method is to plug in on your battery loader again.
I have also checked my remaining memory and the programs that are still running. The memory is oke, and i have shut al the running programs.
Is there anything that can be done to shop this mayhem! :twisted:
Will this problem be solved with a new ROM upgrade?
The supplied battery level meter is lacking to say the least. I would recomend "Spb GPRS Monitor 1.7" which not only does the job but also monitors your data useage.
Tim
Use the following free tool to show your battery status on the today screen;
http://www.louterrailloune.com/todaysinfo.html
Sorry I made a mistake, I will try again:
I have the same problem, but it happens only, when my battery status is below 80 %:
When I switch off my telephone via Display touch, it works. When I then want to switch it on, it doesn't work and my XDA is very very slow and the battery status is "unknown", too.
After connection with the charger and switching on the telephone I notice this:
First the LED ist yellow, this is ok. When I swicht on the telephone, the LED is red for a short time (battery status very low), then it doesn't blink, then it is yellow again and my telephone is on.
For two time I couldn't even switch on the whole xda, only a soft reset worked.
I contacted the German O2 hotline an they said, I should upgrade to ROM-version 3.14.16 GER and Radio version 4.08. I did it, but this didn't solve my problem! I gues there is a hardware defect with the battery and I hove to contact the German O2 hotline again.
If you have mor informations please write a mail to [email protected]. When I get a solution I will write again.
Thank you
Uli Dierkes
In Addition to my previous mail I heard this problem will only occur with non-O2-SIM-Cards, is that right?
I have a vodafone-sim-card. A test with a SIM-Card von O2 in a German O2-Shop didn't show these problems.
Uli
SIM Card.
I think I know of the problem you are refering too. Sometimes you lose your signal and then the only way to get it back is to plug it into the cradle? When this happens the battery indicated also shows as unknown.
It is definatly a SIM card problem. Newer SIM cards work fine. Try and get a newer card from your phone company - they will probably charge you for it :-/
Batterry level Unknown: Phone automatically shutdown
The problem: When u want to see your level of battery, it says;
"Battery power level remaining: Uknown"
This also happens when i just unplugged my XDA from the battery loader!.
When u get this signal, your XDA is starting to work very very slow. And your telephone function automatically shuts itself off!
You can try to reset and har reset for like a thousand times. It don't work
The only method is to plug in on your battery loader again.
Click to expand...
Click to collapse
I have the same problem as above. I already upgraded from radio version from 4.16 to 4.17. BUt the same problem. I am using a new SIM card with a 64k provided by Smart Philiipines.
Has somebody out there solve this problem?
Jose
HI,
I purchased Touch Dual from UK as SIM FREE unit last year. Couple of days back i checked the HTC web site and saw the WM 6.1 upgrade from HTC available there; So yesterday i downloaded that file i.e. " RUU_Nike_HTC_WWE_2.09.405.1_Radio_NikeMR_1.65.28.25_signed_Ship " and upgrade the device.
At the time of running the RUU the unit battery level was 70% and after the upgrade the battery was almost 55%. So i kept using the device and that was perfect. Anyhow i forgot to recharge the device and next morning i realised that Unit went off somewhere during the night. So i simply attach the charger cable with device but immedately i realised that the usual orange light hasn't turned on and after a while the red colour light shows up instaed of orange. Upon seening this i try to turn on the device and its turned on BUT went into AEROPLANE MODE automatically and stays there. And above all the BATTERY ALWAYS SHOWING THE CHARGE LEVEL IS 0% besides the fact that unit is continiously charging from the last 24 hours....
And if i remove the charger the becomes dead..
Any suggestion would highly appreciated.
This can mean two things:
1. Your battery is broken
2. Your charger doesn't work well (I had this with a blackberry charger I borrowed from someone)
The second is the easiest to check if you charge it with a usb cable instead of the charger you can see if it works or with another charger of course. It switches to airplane mode when the battery level is to low so don't worry about that. The led is red when it really has no battery level at all so also nothing to worry about
Good luck.
wmn79 said:
This can mean two things:
..... nothing to worry about
Good luck.
Click to expand...
Click to collapse
Thanks for the suggestion. The problem is solved ... Now i know that if battery went to ZERO level than one must remove the SIM and charge the unit.... for atleast the initial 10% charge level... after that insert the sim into unit...
Anyway Thanks again
Tab 10.1 wouldn't power up this morning even though I'd had it connected to mains power overnight (approx 12 hours). When I plugged it back into the mains power, the battery indicator on screen showed 100% - it powered up (still on mains) and started working beautifully - but, as soon as I unplugged it from the mains power. Black Screen and no life at all. Tried to power up again - nothing. Plugged back into mains - shows 100% battery life - powers up and works fine. Repeat above as many times as you like but it just wont work on the battery. I've tried:
* Holding down the power but for 10+ seconds - nothing
* Holding down the power but for 30+ seconds - nothing
* Holding down the power while touching the screen with on finger - nothing
* Holding down combinations of the power button and/or the Vol up/Vol down buttons (lots of different sequences as recommended by different forums) - nothing
It wont boot up into bootloader mode or anything....
Mains power = fine
Battery = nothing
It was all working fine yesterday morning and now it's toast!
I have noticed that it only works on mains power - it won't work simply plugged into the PC
Any ideas? 'Coz I've run out.... :crying:
Dial *#*#4636#*#* and under Battery Information, you will know whether the battery is the culprit or not. Battery Health should show Good.
Cheers.
Sent from my GT-P7500 using xda app-developers app
Hmmmm... it's a tablet (Galaxy Tab 10.1) and doesn't have a phone, so I don't have anywhere to dial from...
Sorry for my assumptions! I assumed because I can make calls with mine, that you also could. Anyway mine is the 3G variant of the same 10.1. However, it is rooted which means I do not have the same limitations you have. I make regular calls with it and is currently running on Android 4.3.1.
Cheers.
Sent from my GT-P7500 using xda app-developers app
Definitely sounds like an hardware issue, you can try downloading an battery information application from the play store to see if it reports things like a temperature or voltage. Maybe the battery cable somehow got disconnected and you can repair it by opening up the tablet...
Can you 'over charge' these devices?
I'd had it on charge for a couple of days. That's when I noticed the problem.
It's now been sitting around for about 4-5 days powered off and last night I pushed the power on button and it burst into life with a full power on cycle (so it wasn't sleeping).
But, the date and time had been reset - back to some date in 2004 and 00:00 hrs.
Something seems to have gone 'bump in the night' and brought it back to life.....
priceasaurus said:
Can you 'over charge' these devices?
I'd had it on charge for a couple of days. That's when I noticed the problem.
It's now been sitting around for about 4-5 days powered off and last night I pushed the power on button and it burst into life with a full power on cycle (so it wasn't sleeping).
But, the date and time had been reset - back to some date in 2004 and 00:00 hrs.
Something seems to have gone 'bump in the night' and brought it back to life.....
Click to expand...
Click to collapse
Lucky you! Just set the date and time and have fun!
Cheers.
Sent from my GT-P7500 using xda app-developers app
OK....so it's happened again.... :crying:
Left Tablet on charge, now it won't power up unless it's connected to the mains power.
Last time I had the problem it suddenly recovered (apparently all by itself) and it worked fine for ages. I re-charged the battery quite a few times, but suddenly, it's decided to stop working on the battery again.
In the last month, the battery goes up to 100% and drops down again. I usually recharge the tablet when it's around the 10-15% level. I don't do anything odd or extraordinary....
I don't beat up or drop the tablet, it's well taken care of...
Has anyone ever heard of this before?
Well, I've replaced the battery. Charged it fully and.... no change!
While the Tab is plugged into mains power, it runs like a charm.
As soon as I unplug it from Mains power (with the battery showing 100% full charge), it powers off immediately. No shutdown, just a black screen.
I'm now certain it'll need to go in for repair as something inside has broken, but does anyone have a better understanding than me (not very hard!) of the internals of the Tab and where the problem may lie ???
Cheers
Anyone getting the sleep of death on their XTZ2? I'm running completely stock (not even rooted) on 23.0.1.A.4.30 and just experienced the unit not turning on at all until I do power + up volume.
Upon returning to life, the battery was 90%, so it wasn't battery.
Had a bit of a panic attack until I googled the solution (power + up) but this is the first time its happened to my unit, could it be related to the recent upgrade to 23.0.1.A.4.30? Anyone else seen this?
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
I had the same problem with mine as well I have the 561 the Verizon model. I have received a replacement but have not been able to get it to turn on either. It shows no signs off life at all not even when connected to power AC or PC. My old one would blink red and go dead when connected to a PC but this one doesn't even do that. I haven't had time to call for another replacement yet but really two defective devices in a row the second one didn't turn once.
Finally got mine back from Sony repair agent.
Worked fine for 3 days, then failed to power on again as per original fault.
Once again returned it for repair.
Think I'll give up and buy an iPad instead - at least they seem to be reliable and consistent.
This just happened to my tablet this morning. Tried all options under the sun but can't get it to boot.
I can't even do a factory reset and I don't particularly want to return it under warranty.... :'(
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Finally got mine back from Sony repair agent after about 3 week wait.
Seems to work OK now, fingers crossed it will keep working this time.
The note that came with the return indicated that they replaced the mainboard and battery, which is a better solution than their first attempt which was just to reflash the software.
wooly1 said:
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
Click to expand...
Click to collapse
Dude same thing, WTF is going on, I tried plugging it into charger, nothing. And once I got the msg of red colour battery icon and then I plugged it in. then it started charging and I was happy so I turned it on the it wasn't charging,
Please update me what happened and what they are saying cause I am about to send mine to get it fixed.
Edit: seems that by replacing the battery and mainboard has actually fixed the issue? Guess it's time to send it back to them, Gosh
c64rbr said:
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Click to expand...
Click to collapse
Did this method work for you? Plus did you come across like it was charging but it wasn't really charging,(like it showed the low battery stat with orange/red colour LED notification but suddenly it vanishes) then it's not responding at all.??
I had this issue 2 times with months in between , no response from power+vol up , no lights when charging , no response from pressing on the red button behind the flaps.
The last time it happened i tried putting it on the charger for a whole day with no result, then decided to let it rest a few days first , since someone had the same issue and it magically came back to life when he got back from a vacation.
So i try to turn it on 2 days later and the tablet to my surprise responds again with blinking red LED, recharching afterwards did the trick and worked again since
In my case i was running CM11 at the time, both times it happened after an update which required a reboot while, still mistified about the cause and the fix , i presume it solved itself by letting the battery drain.
Since then i reverted to stock rom just to be save but havent had it happen since, this also seems to have fixed some touchscreen problems i was having at times.
Hope this helps.
Bloody hell, I've just ordered mine today!
Don't stress. Mine got repaired. if it goes tits up that's what warranty is for
What did Fonebiz indicate was wrong with your Z2.?
They replaced the motherboard in mine.
Exactly the same, works fine now
This just happened to me today. So seems like overall suggestion is to try and let it discharge. The try to start it back up and charge it then. Just want to make sure that's the only potential solution now?
No! Leave it powered off, put in on a known good charger for at least 12 hrs. Don't touch it in that time.
If it does not come alive after that, send it in for repair.
ok..let me try that. I originally tried that and nothing occurred. However, I just found the OEM charger and usb cable and will try that. Unfortunately it's a Verizon version so sending it in will not be covered by Sony warranty. Per the Customer Service that I called.
ok..tried another charger and the red light came on, but it's been over 12 hours and still no go. I did notice that the red light was no longer on (from overnight charging). I left it unplugged for a bit and reconnected. The red light came back on but still no response. Sounds like i'll need to send in?
Looks like it.
Had the same problem on tuesday. Impossible to switch on, no light, none effect with charger, none effect when connected to PC/MAC etc...
After 4 days without charging my Z2, it came back to life, showing only a big red battery icon when pushing some seconds on the power button. Connected to a charger the red led indicator glowed ! (red battery icon is totally different with the original icon when tablet is charging in power off mode)
After a full battery charge with OEM charger and after a normal power on, my Z2 is now perfectly functionnal.
Long story short. Another Z compact down. This time it's my Z5C.
Unrooted Z5C E5823. I flashed some marshmallow from xperifirm (build 32.2.A.5.11) some 8 months ago...
Description of events:
Just finished texting. Turned screen off. I go to turn it on again but the phone turned off, because pressing the power button doesn't do jack. Long press it and doesn't turn on.
... great.
Volume down + power button and it turns on after 3 vibrates. Battery level plummeted from ~70% to 20%. So I just put it on a wall charger and wait.
Some 20 minutes later, I'm surprised to see that the phone is still at 20%. So at this point I'm sure something is very wrong and I start browsing for solutions. Nothing worked.
The only thing I didn't do is a factory reset. But I seriously doubt it's a software problem.
So I say "screw it" and I unplug it from the charger and start using it normally. At some point the phone turns off on itself so I have to do the volume down + power button combo again. But this time, alas, it doesn't work either. So I try the little yellow "off" button on the SD bay + holding power button. This time the phone vibrates 3 times. Then I turn he phone on again. But this time it turns off after some 40 seconds. Then it began a short power on/off cycle and then remained off. Won't turn on. Like if it was hard bricked. I fiddled with the yellow off button while plugged in on the charger and it turned on again but still won't go past or below 20%. Ever.
I remove it from the charger and go home from work. Phone is unresponsive. PC doesn't recognize it. No key combination works. Charger and key combinations don't do jack. But THEN out of the blue, I sense 3 very faint vibrations (i just kept trying to power it on, I wasn't giving up ) and now the phone is on again. Battery at 20%, obviously. Service menu doesn't have a battery test anymore. How convenient... Battery usage menu is always the same when I turn it on. PAst history is gone, app % use are all the same ratios.
I'm trying to backup my data now. But at the meantime. Phone is on and still stuck at 20%.
So, is the battery dead? Wth is going on?
i have smailer problem
my phone wont pass the 90% . also after factory rest (stock rom\kernel\no root\lockedBT)
still, im not sure 100% is my batt i think is started from android 6 (now im at 7)
also my phone wont pass some voltage also (4.300) was 4.350 when the phone was new with 5.1.1
but in QC2 quick charger its 4.308volt max with 92% so i dont know whats goin on:|
hi,
I had same problem somes weeks ago.
try flash new rom, phone stuck at 20% but seems to have same battery's autonomy .
after a week I changed the battery, now all works fine
I think this is the lithium controller that is dead not the battery itself .
Battery and turn off problem
My Device have charge (50,60,70 or more), unnexpected it show 0% and turn off.
Hardware problem maybe ???