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hi, have looked through all forum and cannot find if anyone has solved there problem of computer not picking up hero, i have windows 7 but also did it on vista before I upgraded.
tried different roms but still not working tried drivers no go, htc sync reinstalled and nothing.
if any one has any ideas that would be amazing
this might sound a little obvious but when you connect it to your computer, yes it will say connected on your phone but you actually have to 'mount' your phone before your computer will reconise it. to do this you go into your notifications and do it that way. or at least thats what ive found (as i am also running windows 7)
yeah nothing comes up on my hero as it did before either, tried looking all over the net, tried reinstalling the drivers from vista and all of that. tried re flashing roms but nothing, really piss poor, ready to smash the thing up.
Sparra said:
hi, have looked through all forum and cannot find if anyone has solved there problem of computer not picking up hero, i have windows 7 but also did it on vista before I upgraded.
tried different roms but still not working tried drivers no go, htc sync reinstalled and nothing.
if any one has any ideas that would be amazing
Click to expand...
Click to collapse
On the Telus HTC Hero I also had to go to Settings--->Applications--->Developement--->Enable USB debugging
I have a slightly different problem. I have windows 7 x64 and I can mount my Hero, but I CAN'T sync with outlook. Are there any workarounds? I tried to set up adb usb drivers but it didn't help
yeah done that mate, nothing happens, cant believe it no amount of wipe and reflash sorts it out, tried on a couple of computers nothing tried everything i can find!!
thanks for replys
alex_mib said:
I have a slightly different problem. I have windows 7 x64 and I can mount my Hero, but I CAN'T sync with outlook. Are there any workarounds? I tried to set up adb usb drivers but it didn't help
Click to expand...
Click to collapse
Hi Alex,
I have same issues (Windows 7, 64 bit, HTC HD2).
My workaround is this:
make sure phone is not connected
remove any installs of Windows Mobile (starting with the instance of driver update)
re-start PC
reinstall Windows Mobile Device centre from Microsoft (I get an error on the device install, this seems normal)
restart PC
I then attach HD2, then go into tools;Active Synch and attach the HD2 to the PC
The USB device connection sound !
Then Windows installs the device driver
Then Windows Mobile Device Centre sees the HD2
I have also removed the PIN/Password at startup as this seems to help.
Not sure how long it will last, in the past Ive only had a couple of days...but at least it connects.
Hope this helps.
BTW PC is a DELL Studio
411 said:
Hi Alex,
I have same issues (Windows 7, 64 bit, HTC HD2).
My workaround is this:
make sure phone is not connected
remove any installs of Windows Mobile (starting with the instance of driver update)
re-start PC
reinstall Windows Mobile Device centre from Microsoft (I get an error on the device install, this seems normal)
restart PC
I then attach HD2, then go into tools;Active Synch and attach the HD2 to the PC
The USB device connection sound !
Then Windows installs the device driver
Then Windows Mobile Device Centre sees the HD2
I have also removed the PIN/Password at startup as this seems to help.
Not sure how long it will last, in the past Ive only had a couple of days...but at least it connects.
Hope this helps.
BTW PC is a DELL Studio
Click to expand...
Click to collapse
Isn't that just for Windows Mobile phones??? Hero is on android, I don't think it gonna work
realised this is the same problem as this, http://forum.xda-developers.com/showthread.php?t=556335, god knows how im going to sort it though seems i have tried to update amon ra's recovery and it hasnt worked. any ideas on this?
yes.. i have issues with hotsync too....
on Windows XP
was working last week...
this week.. it dont work...
I can still mount my SDcard.. and read and transfer files...
but HotSync does not see or connect to HERO..
any ideas??
as soon as i try and flash the HSPL or a ROM it disconnects me from my usb connection, ive made sure numerous times that it is synced up before i start the flashing but as soon as they start it automatically disconnects me and the flashing doesnt work. Ive tried switching usb ports on my comp and nothings worked.... any ideas????
enter bootloader manually, when on coloured screen connect usb, wait for word serial to change to usb, and dont forget to right click and 'run as administrator'
thank you that worked so far, also its asking me which HSPL verson to install....
2.08. HSPL? or 2.08.0000?
it says my installed version is 2.10.0000
fbstud said:
2.08. HSPL? or 2.08.0000?
Click to expand...
Click to collapse
go on, have a guess, , is it the one with HSPL in the version, or the one without?, , , , , , ,
2.08.0000 is for returning to stock, you want 2.08.hspl
My first post!
And that last one above there made me chuckle, alot!
Sorry for posting on something almost a month old but it's the closest thing I can find to my problem.
So I've figured out I need HSPL to do any flashing, so i figured HSPL3 would be a good choice?
I'm currently on my boot screen and it says i have SPL- 1.42.0000, but the word at the bottom will not change from Serial to USB. I've got the HSPL3_PKG ready to run as admin when it does, but no change at the moment
Thanks for the help
forgive the dumb question, but the usb cable IS plugged in to the phone AND the computer, right?
haha yeh.
im on a laptop, there are 3 USB ports and i've tried them all.
there is one thing, one time when my phone was plugged in it started the whole windows device driver software thing, and then it said that it failed. could that be causing some sort of usb connection problems with my phone?
thanks alot, I see you're very busy!
is it something to do with my stock rom that ive not seen mentioned anywhere
1.43.206.4 (70315) WWE
?
:S
no, not the rom, but yea, the drivers not installing is probably it. You need to make sure that windows mobile device center (or active sync if you are on xp) is the latest version.
what you can try is, (after you have made sure you're on the latest wmdc version of course) with the phone connected, call up device manager, (on vista/7 , right click my computer, choose properties, device manager should be an option down teh left) find the entry for the phone (probably called unknown device, or something) and right click it, and choose update driver.
been trying to get hold of a WMDC download all evening but i think i'm hitting some server problem their end.
just checked the version i have, is 6.1.6965 and i think it was 6.1 i was after so i guess ill try and hook it up like you said above, will let you know...
damn 'windows has determined that the driver software for your device is up to date' think i have a plagued HD2 :S
wait, just reread you r fisrt post again.
When you start to flash it DOES disconnect, its supposed to disconnect.
Try this, enter bootloader manually, connect the usb cable (ignore what does or doesnt happen on teh pc) on teh phone, does the word serial change to usb? if it does, run your flash.
EDIT - oh, lol, you arent the OP, and i just read post 1, lol, ignore.
apparently i am missing some driver, Qualcomm CDMA or something like that... trouble is that i cant get a hold of it, theres a few threads on xda that mention it but no solutions.
normally, when a comp is asking for qualcomm drivers, it indicates a problem. Mostly it is when a tmous has been bricked, but occasionally other people have reported it. There aren't any qualcomm drivers that we know of. (Well, theres a thread that is titled qualcomm drivers, and does indeed include what appear to be drivers, but they wont install on windows.)
If i were you id focus on trying to find another pc to try it on. That way you will know if its a pc problem or a phone problem.
good call, i think ill opt for the trusty XP, just need to find that old laptop...
hopfuly you won't be hearing from me for a while.
i read that XP is more stable for flashing off of cos its more blunt, what do you think?
well, its certainly seems to cause less problems, especially HSPL'ing.
Good luck, and goodnight.
Sounds like USB port is broken.
Hi all,
I've read a couple of threads for several days now, but none of the answers worked for me.
Problem is: I can connect from my HD2 to my desktop PC (win 7) initially, but when I try to install a new ROM (3.14.407_2), my HD2 restarts, shows the four colour screen and nothing more happens. After some minutes, my PC tells me that my phone isn't connected anymore.
It worked two months ago for the last ROM flash, but now nothing helps.
Tried:
- rebooting PPC and PC several times
- deleting partnership and setting up a new one
- disabling "faster connect" for usb to PC settings - afterwards, PC doesn't recognize any connection at all
- hard reset on PPC
I have no idea what to try next.. I wanted to install HSPL2 and flash the ROM from my SD card, but can't install HSPL2 ... same problem.
Any suggestions?
Thanks
Infyrana
I also tried several USB ports on my PC
You think the HD2 USB port is broken? But I was able to transfer data when connected as normal device without active sync.
Do I have any chance to check, whether you are right, without having to send my phone to HTC?
maybe running the update in compatibility mode will help?
I thought the microsoft mobile device center (or however it is called) was made for win7, as the actual activeSync tool cannot be used?
So I can't see a benefit from this, but anyway.. I will try.
You could try using BlueTooth with ActiveSync, thats what I do. I have a "micro" bluetooth adaptor for my laptop and it all works fine... just a bit slower.
A
Infyrana said:
I thought the microsoft mobile device center (or however it is called) was made for win7, as the actual activeSync tool cannot be used?
So I can't see a benefit from this, but anyway.. I will try.
Click to expand...
Click to collapse
the compatibility mode for the ROM update file could help becasuse it is a separate application (no guarantee though as I have no way to check it on my PC)
compatibility mode didn't help.
don't have a bluetooth stick ...
no further suggestions?
Just found out, that windows tries to install driver "Qualcomm CDMA Technologies MSM" when I connect my HD2 after starting bootloader.
But it just searches and doesn't find anything. I searched by myself, but didn't find the driver anywhere ...
if you are really determined to update ROM, find the thread on ROM 3.14 here on xda forum, I recall seeing guidelines on installing ROM from SD Card
of course it will not solve your sync problem, but still...
Yah ... I wanted to install HSPL2 to be able to do install the ROM from the SD card (at least that's what I understood - that I need that first), but I can't install it, as I already wrote.
I GOT IT!!!
Finally.. in a forum somewhere in a forgotten corner of the internet.. someone gave an advice to uninstall the windows mobile device center and reinstall it.
After uninstalling, I had some trouble to find it again, but finally got it.
And guess what: it works now.
Windows managed to install the quadcomm driver and I could update my ROM.
Never had such a hard challenge with my HD2.
Thanks everyone who tried to help!
So, trying to install the driver exe file from Samsung's website and it won't work. Keeps saying that it failed to install drivers. And, if I have the phone as USB Debugging enabled, it'll pop up with 2 out of 4 that says it failed to install.
My roommate was able to install the .exe file on his Windows 8 beta laptop (I'm running Windows 7 64-bit) without a problem. And, the phone installed fine on his laptop as well. For me, no.
If USB Debugging is not enabled, then yeah, the phone is fine. But, since I want to root this thing, it won't accept the drivers. And, nowhere on Google, searching or Samsung's website provides me any answers whatsoever.
I've done:
Going through regedit and deleting all things Samsung related
Deleted every Samsung folder on my hard drive
Rebooted the computer
Uninstalled the drivers
Reinstalled multiple times
Downloading and installing Kies (did not install any drivers, still failed)
I've done everything I can possibly think of. Couldn't find any answers on here, either. And, doesn't help that the search function is broken.
So, anyone have any idea on how to fix this? And, please do not say "Reinstall Windows" because that's just ridiculous and I shouldn't have to do that for a simple phone driver install. I had my Epic 4G before and that all went smoothly.
Go do something in control panel and uninstall the samsung drivers that you already have on your comp
Then try installing
But I reccomend reinstalling windows
Sent from my SPH-D710 using xda premium
gtuansdiamm said:
Go do something in control panel and uninstall the samsung drivers that you already have on your comp
Then try installing
But I reccomend reinstalling windows
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
+1
I had the same issue with mine on xp. Uninstalled my et4g drivers and installed the gs3 drivers. After a restart, the pc finally recognized my phone as a mass storage.
gtuansdiamm said:
Go do something in control panel and uninstall the samsung drivers that you already have on your comp
Then try installing
Click to expand...
Click to collapse
I already said that I did that.
Volknochi said:
I've done:
Uninstalled the drivers
Reinstalled multiple times
Click to expand...
Click to collapse
And, I'm not reinstalling Windows all over again just for this phone, as I also said. But, it doesn't matter, I already got it rooted through the roommate's laptop.
EDIT: I managed to get it to work. My other half had similar problems with device drivers so just had to have me remove the phone from USB, uninstall driver and then plug the phone back in. And, it actually worked.
hey everyone, so ive have went thru all the threads i can find, done alot of research and have come up short. seems like alot of the users with the Verizon I605 Samsung Note 2 have the same problem, not connecting to their PC's.
-ive restarted both my note 2 and my PC numerous times.
-ive installed/uninstalled/re-installed the official Samsung website device drivers
-tried other USB ports
-tried up to 4 different USB/Mini USB cords
-made sure USB debugging was switched on
-Tried Samsung Kies, come to find out it doesn't support the I605 Note 2
-called Verizon and Samsung directly and both actually offered me a position as a tech after i told them all the things i did to figure it out, because it was way more then they could handle.
i know it has connected before, as i have done it once or twice a few weeks back but now it wont connect, drivers fail to install, and nothing else works. i have also tried every other method mentioned in the other threads. nothing has worked.
is there any fix for this? was it cause by the latest update?
im running 4.1.2/ VRAMC3
and im using Windows 7
please anyone lmk if there is a fix for this. ive exhausted all avenues known to me. thanks in advance.
Happened to me too, it's USB port in your computer. If you have any other computer or laptop try using that.
You can also try wireless connection for file transfer.
Sent from my SPH-L710 using xda premium
Hope you found your answer. If not have this moved. This was posted in the sprint version of the note 2 forums.
Sent from my SPH-L900 using Tapatalk 2
The appropriate forum would probably be more helpful.
Plus, are you getting any error messages? I've had issues with connecting the Sprint GN2. If I install the Samsung Drivers, I get a "Missing Hardware ID" error. I just found it's better not to install drivers. Let Windows install what drivers it can. Not all the drivers will install and will get an error message about device not successfully installed. But enough install that the GN2 will connect so you can move files around for MTP. See a thread I did back in December, linky
Also, you can try out SG Flash Drive Enabler. I've tried it out. It works pretty well. It has quirks, but does allow you to use your SDHC card as a flash drive. You have to use the MTP to access the phone's storage.
oh man...*face palm* sorry about posting in the wrong forum guys, i was about to crash and i didn't even realize. my mad.
MODS: please move this to the correct Forum section at your earliest convenience, thanks :silly:
i have found that airdroid does work for wifi file transfers for such things as pictures, music...etc. but im wanting to root my note 2 and it needs a direct line from the phone to the pc to work.
ill check out those links posted up and see what how it goes. but we still need a fix for this. kinda lame only (well most) the verizon SN2 is having this problem.
flip06 said:
...im wanting to root my note 2 and it needs a direct line from the phone to the pc to work....
Click to expand...
Click to collapse
You may want to use ToolKit. I believe it's setup for AT&T tool. Uninstall KIES and all the samsung driver on the your PC. Choose to have ToolKit install the drivers. It should get your enough connection for ADB to work and be able to root and install a custom recovery. I had to use it a couple days ago to get a custom recovery back on the GN2 and I was getting the Missing Hardware ID error and still worked.
lovekeiiy said:
You may want to use ToolKit. I believe it's setup for AT&T tool. Uninstall KIES and all the samsung driver on the your PC. Choose to have ToolKit install the drivers. It should get your enough connection for ADB to work and be able to root and install a custom recovery. I had to use it a couple days ago to get a custom recovery back on the GN2 and I was getting the Missing Hardware ID error and still worked.
Click to expand...
Click to collapse
Ive done that very process. Uninstalled kies and installed the toolkit drives. Some reason it would sort of connect but then disconnect. Never stayed on and wasnt able to be picked up as connected on the Odin program.
flip06 said:
Ive done that very process. Uninstalled kies and installed the toolkit drives. Some reason it would sort of connect but then disconnect. Never stayed on and wasnt able to be picked up as connected on the Odin program.
Click to expand...
Click to collapse
I had a problem in windows 7 where it would connet to Windows update and try to get drivers for everything once they were connected. I turned off windows looking at windows update for drivers, uninstalled the driver for the phone, then installed Samsung's drivers. my phone showed up in windows again. now im able to get to both sd cards.. did you try that?
PuffJr2 said:
I had a problem in windows 7 where it would connet to Windows update and try to get drivers for everything once they were connected. I turned off windows looking at windows update for drivers, uninstalled the driver for the phone, then installed Samsung's drivers. my phone showed up in windows again. now im able to get to both sd cards.. did you try that?
Click to expand...
Click to collapse
That's what I did to fox it as well
Sent from my SCH-I605 using xda app-developers app
PuffJr2 said:
I had a problem in windows 7 where it would connet to Windows update and try to get drivers for everything once they were connected. I turned off windows looking at windows update for drivers, uninstalled the driver for the phone, then installed Samsung's drivers. my phone showed up in windows again. now im able to get to both sd cards.. did you try that?
Click to expand...
Click to collapse
where did you go on windows 7 to turn off the above mentioned? the middle part confuses me a bit. so your saying you turned off the windows feature to look for driver updates when the phone is connected via USB?
if you dont mind, please walk me thru your process. thanks in advance.
flip06 said:
where did you go on windows 7 to turn off the above mentioned? the middle part confuses me a bit. so your saying you turned off the windows feature to look for driver updates when the phone is connected via USB?
if you dont mind, please walk me thru your process. thanks in advance.
Click to expand...
Click to collapse
http://technet.microsoft.com/en-us/library/cc730606(v=ws.10).aspx
Sent from my SCH-I605 using XDA Premium HD app
shangrila500 said:
http://technet.microsoft.com/en-us/library/cc730606(v=ws.10).aspx
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
I was just abput to refer this link to him. you beat me too it! loljooo
shangrila500 said:
http://technet.microsoft.com/en-us/library/cc730606(v=ws.10).aspx
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
thank you so much for the link. but still no dice. i uninstalled the drivers i had before, did your method, and then downloaded the drivers again from the toolkit. i still dont get a serial number in the toolkit showing the drivers are good to go, and the phone still doesn't connect.
WHAT THE DEUCE?!
flip06 said:
thank you so much for the link. but still no dice. i uninstalled the drivers i had before, did your method, and then downloaded the drivers again from the toolkit. i still dont get a serial number in the toolkit showing the drivers are good to go, and the phone still doesn't connect.
WHAT THE DEUCE?!
Click to expand...
Click to collapse
Do you have Kies installed? I have to have Kies installed along with the other drivers to use Casual, Odin, or any of the other tools
Sent from my SCH-I605 using XDA Premium HD app
shangrila500 said:
Do you have Kies installed? I have to have Kies installed along with the other drivers to use Casual, Odin, or any of the other tools
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
Kies was un-installed per instuctions on the toolbox. i guess i could try and re-install it and retry everything.
EDIT: just remembered that Kies dosnt support the Verizon Note 2....lame sauce.
Source: https://community.verizonwireless.com/message/966503
i am going to try to download a older driver that was working before and see if that works. its linked near the bottom of the above posted link in one of the replies. ill come back with results.
ok so i downloaded the samsung drivers version 1.4.6.0 and followed the directions on the link i provided above. the drivers installed successfully, but the CASUAL(R515b) No You Verizon! program doesn't seem to see the phone connected to the computer. and just continually loops. sigh...this is getting to get stupid. such a simple task yet its not connecting.
EDIT: the drivers SAY they have installed successfully, but the computer still doesn't recognize the phone is connected. even reads on the phone that the software wasnt found to connect to the computers, and the CASUAL program also tells me that the phone isnt connected....sigh...seriously....WTF.
When you install your driver's on your pc you need to restart your pc...have you tryed that?
Sent from my Enormous note 2
flip06 said:
Kies was un-installed per instuctions on the toolbox. i guess i could try and re-install it and retry everything.
EDIT: just remembered that Kies dosnt support the Verizon Note 2....lame sauce.
Source: https://community.verizonwireless.com/message/966503
i am going to try to download a older driver that was working before and see if that works. its linked near the bottom of the above posted link in one of the replies. ill come back with results.
Click to expand...
Click to collapse
While Kies does not officially support the VZW Note 2 it is the only way me and my friends can get our PCs to see our Note 2s, that's the only reason I ask and it is usually par for course. Its what's suggested in these cases if it isn't already installed. It can hurt to give it a shot and see if it helps anything, if not you can just uninstall it again.
Also check out the OP in this thread:
http://forum.xda-developers.com/showthread.php?t=2304481
And if that doesn't help you can always try the code in the last post of this page and see if it works:
http://forum.xda-developers.com/showthread.php?t=2033870&page=2
Sent from my SCH-I605 using XDA Premium HD app
mr pnut said:
When you install your driver's on your pc you need to restart your pc...have you tryed that?
Sent from my Enormous note 2
Click to expand...
Click to collapse
yup tried that.
shangrila500 said:
While Kies does not officially support the VZW Note 2 it is the only way me and my friends can get our PCs to see our Note 2s, that's the only reason I ask and it is usually par for course. Its what's suggested in these cases if it isn't already installed. It can hurt to give it a shot and see if it helps anything, if not you can just uninstall it again.
Also check out the OP in this thread:
http://forum.xda-developers.com/showthread.php?t=2304481
And if that doesn't help you can always try the code in the last post of this page and see if it works:
http://forum.xda-developers.com/showthread.php?t=2033870&page=2
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
ive redownloaded it, so ill give it another try. are you saying just have it downloaded and then do nothing with it? or do you somehow get it to connect? i mean just having it as a presents on the computer to have something else connect seems odd to me but hell im down for whatever at this point. ima load it up now and try.