I have a qtek 1010 that is supposed to be unlocked, but when I put my Cingular sim card in I still get no signal. I do not see my network anywhere, the only one is T-Mobile USA on the autoconfig. How can I get my network to show or how do I get it to give me a signal.
I have tried all of the settings to no avail.
Can anybody help me, I have look all through this forum, but have not been able to accomplish this task.
Jdubbs
jdubbs said:
I have a qtek 1010 that is supposed to be unlocked, but when I put my Cingular sim card in I still get no signal. I do not see my network anywhere, the only one is T-Mobile USA on the autoconfig. How can I get my network to show or how do I get it to give me a signal.
I have tried all of the settings to no avail.
Can anybody help me, I have look all through this forum, but have not been able to accomplish this task.
Jdubbs
Click to expand...
Click to collapse
Don't mind me being a step by step technical support like person, but just be comfirm, do you have signal at your place (e.g. try the same SIM on other phone)? If you have a signal, but weak, try trying your phone on other location with better signal (e.g. the Wallaby may have less efficient phone reception than the other phone). just double check
Anyway, I don't have a Wallaby, but it doesn't sound like a SIM lock, as in most cases, it will display an error message saying the card/network is lock blah blah.
Related
Since I had less than a day to prepare my 8525 before leaving for Australia, I figured I'd pay www.imei-check.co.uk for their unlocking service so I could use My Precious down under. I read through the unlock instructions on this site, but couldn't verify a single person who'd used them with an 8525 and was not willing/able to be the guinea pig.
After arriving in Oz and popping in a SIM from Telestial, I could not find a network at all. Yes, Network selection was set to Automatic. When I clicked 'Find Network' it just ground away on 'Searching...' for many minutes (sometimes almost an hour) before reporting 'No Network.'
So I tried manually selecting a Network but everything listed is *outside* of Australia. Frustrating.
So then I went to the following stores and tried SIMs from all three:
- Vodafone
- Telstra
- Optus
None of the salespeople's SIMs could find a signal.
So yesterday I sent an Email to imei-check.co.uk complaining that the unlock did not work and I get this Email back (verbatim):
"Hello,
you are not correct. After unlocking you can use ANY sim card. NO ROM flashing is required. What is the error message you get when you try a different SIM card? For us it just sounds like YOU set the phone for FIXED network selection and when you try different SIM card now it can not find your fixed network. So please correct this wrong setting from you in your phone settings:
Start->Settings->Phone->Networks, select Automatic, press "OK" and wait 1 minute."
Does anybody else find that seriously offensive? Are their average customers really that stupid?
FWIW, I even contacted Telestial and then they informed me that their SIM (to connect with the 'JUST' network, if anyone's ever heard of that) was incompatible with my phone. Incompatible with a quad-band GSM HTC phone? Come on...
I knew I was going to be bleeding edge, but I really feel like nobody's interested in helping with this stupid phone...
Hi mate,
Where abouts in Australia are you? If you're in Melbourne, I'm happy to give you a hand to (a) check that it is unlocked and (b) if its not unlocked, unlock it for you using pof's tools.
Cheers
Kev
Fixed!
Here's what the knuckle-dragger at imei-check should have known:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Registry
See the bit at the bottom about enabling the UMTS band tab.
what exactly is the issue than?
Cingular rom is perfectly compatible to Australian GSM and 3G networks. tested on Optus and Vodafone with great success. ROM tested: Cingular 1.31, 1.34.
Auto mode is just fine.
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
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Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
Hi folks, can anyone point me in the right direction for a stock uk o2 rom?
I have been asked to look at my brother in law's S740 but am beginning to think something is corrupt. I have a thread in the general section if anyone wants a look.
If one is not available, is there a generic english ROM around?
Many thanks.
EDIT: I did find on, linked to from this board but unavailable. I found the same file elsewhere, but it told me it was the wrong one when I tried to flash it.
Hey,
Odd it won't install if you really have an Orange. I tried it on my 'Asia' S740 and it gave me the same error but now that HardSPL is available thanks to jocky2001 I was able to install the Orange S740 rom! I thought update had failed because it stuck at a generic 'Operator' boot screen FOREVER but eventually it did finish booting & initial setup. Bad news is that although the rom seems to work I can't get a signal. Perhaps the radio has been highly customized for Orange, not sure. The odd thing is everywhere I've looked says the Orange S740 is Quad band & even shows 850/1900 on spec pages but those are not even options in band selector.. Anyhow, if you want to give the Orange ROM a shot, try jocky2001's hardspl (worked for me) and maybe you'll at least get it installed.
Bill
Thanks Bill.
To be honest, I don't know what operator it was on before I was asked to look at it, as it was found discarded in the box with all the bits - in a bin!!!
Maybe thats why.
Are the orange ones branded as such? This has no branding apart from the HTC emblem.
Wow lucky you! Hey I think I lost my S740 near that bin.. You might install jocky2001's hardspl then at least try the Orange UK & Asia ROM's. Both roms refused to install on my S740 (HTC told me it originated in Singapore but even Asia ROM refused to intall) but after hardspl I can install either rom.
As far as branding, I've not seen an Orange S740 & the Orange site shows no logos or such but I will tell you the Orange logos display on bootup after installing the Orange ROM vs just HTC logos with the Asia ROM. They do seem to have different apps installed by default but didn't dig too deep to determine which. Pretty sure the Asia ROM auto-configured data settings for me but the Orange one required connection wizard cab although it didn't help much without a signal.
Btw mine says ROSE100 FCC ID:NM8RSV P/N: 99HFB012-00 behind battery if that helps
So does yours even boot or stuck at bootloader or what does it do to make you think the flashed rom is corrupt? Did you try a hard reset to clear settings? Often that works if someone did/installed something that mucked it up.
Bill
Ps. Here is the link to the ROM's I used. The Asia rom has English (is default actually) & seems to be true Quad band enabled vs the Orange which seems to be just dual band since it doesn't show 850 band & although 1900 is listed it won't connect to it for me even though I know AT&T has 850 & 1900 in my area: http://forum.xda-developers.com/showthread.php?t=599520
EDIT: OK seems it does support 1900 but only if you manually select 1900 from band list. I tested with both TMobile & ATT SIM's and get a signal. The ATT signal is weaker than normal though because normally the 850 band is a lot stronger in my area than 1900. Field test confirms it's running on PCS/1900 band not 850. So far I found no way to get 850 to work but odds are there is a way since the radio supports it. (Works with Asia ROM on same phone)
It wasnt the ROM file that I thought was corrupt, it was more a case of trying to refresh / reload the various rom sections back onto the phone as there is nothing in the way of phone signal.
There is an image of the problem in this thread - http://forum.xda-developers.com/showthread.php?t=648169 - if you haven't already seen it.
I'll give it another go, but when I tried to flash an asia rom both before and after jocky's SPL it just throws up the "invalid vendor ID" error.
Yeah I assumed you meant the ROM on the phone was bad not the file.
No I hadn't looked at your other thread, I had just posted on this one because it was about the ROM. I get that symbol when I put in a bad/disabled SIM. I think it just means there's no service but emergency calls can still be made if there is a signal. The symbol is different if there is no SIM. Does it give you a 'locked' error indicating it's SIM locked to a carrier? Maybe the SIM slot is bad.. Or maybe the phone was reported stolen so the carrier is blocking it.. Have tried to run fieldtest.exe with a SIM in to see if it is indeed connected to a tower? Not sure what band it'd show for you but for me it is either 850 or PCS even if bad/disabled SIM is installed indicating it does have a signal for at least 911/emergency calls. Anyway, I'd hope you at least did a hard reset clear storage at least already & next do hardspl & install either original orange or Asia rom. I can confirm both posted on xda work on my S740 (aside from lack of 850 band on Orange rom) after installing the hardunlock where they did not work at all (same ID error) before the unlock..
Ok, here's the results of my testing, without having to install Jockey's SPL.
Both ROM's you refer to flashed ok. Obviously I didn't try to hard with the Orange ROM as I dont have an Orange sim to try.
I flashed the Asia ROM with success but still have the problem of no service.
HOWEVER, after having a play with the band and network selection settings, it now asks me to select a network, but the only one listed is T-Mobile.
Again, I only have an o2 sim to try as this is the preferred operator my bro wants.
This now leads me to believe that T-Mobile is the only one listed because it is locked to that carrier.
My assumption may be totally incorrect as my knowledge of phones is pretty much zero, but if this is the case, would you or anyone else know of a way to unlock it pretty much for free, lol, especially now the HardSPL is available.
Sorry, I meant to answer you other questions at the same time.
It could be the slot is bad, and I'm pretty sure it's not been blocked by the carrier as it was found by a cleaner working in an office.
In the bin were the box, phone, CD's, headphones and USB cable.
Even the little square pages of literature were there.
Its almost like it has stopped working and the owner has just taken his / sim out and binned it. !!
There hasnt been any locked error either.
I'll try that fieldtest next.
EDIT: I put the phone down for 10 minutes while typing this and getting fieldtest, only to pick the phone up and now have Orange on the "choose network" screen. I'm going to leave it overnight and see if it can get o2, lol.
Cool you got the roms to install but very strange it would let you without hardspl.. Btw, Orange ROM does not mean you have to use Orange SIM. Note that the Orange ROM has a newer radio which is worth a try too. For testing I'd leave the band stuff on auto unless you're sure you know what you're doing because it's easy to set it to wrong band & assume you get no signal. lol And I'm sure you want O2 but worth trying any valid SIM you can find just to see. But yeah the network select trick is helpful too just to see what is available but it can show different results depending on what SIM is in it, status of that SIM etc. If your phone was locked to a carrier it should tell you so when you 1st boot up with a SIM from a different carrier in it. And after searching I see nowhere that TMobile has ever had branded S740 so doubt seeing just TMobile in list is an indicator of being locked to Tmo.
Sounds like a SIM issue since it is doing the same as when I put a deactivated SIM in. I'd say either the SIM socket/contacts are bad, SIM isn't inserted properly, incompatible SIM (maybe they are super old?) or possibly the phone had damage to either antenna or water damage that ruined something. The more SIM's you try the better to narrow it down, especially if you were able to get your hands on an active Orange SIM.
Of course it's possible the phone's IMEI has been blacklisted as stolen & that is causing your phone to not be able to register on a network with SIM installed. From everything I've read when a phone is blacklisted it'll either say an error about not being able to register with network or simply show no signal as if a deactivated SIM was installed. I'd say if that is the case they'll come knocking on your door since they'll trace it back to your account. hehe US carriers don't seems to partake in the blacklist system so feel free to ship it to me & I'll test it here for you.
Well, just to close this thread.
I tried various ROM's available from this site and none worked.
I did have limited success as posted above but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think throught the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
Hello! I recently bought from ebay HTC HD2. When i start it, appears O2 Logo but it accepts my sim (Orange Moldova). After i entered pin number near the Network icon on top right appear 3 dot...like it searching for network and it never finds it...
when i go to network settings and i'm trying to put manual search and when i click on find networks appear:
Network Error
Cannot read settings from the network. Try viewing settings later, or disconnect data connection and try again.
Data connection is OFF.
I tried different working sims, but still no luck.
i tried to flash with different roms and different radio...but the same porblem..
can anyone help me please!!! where is the problem???
is the phone unlocked?
is the phone barred?
the phone is unlocked as it accept sim card and do not show message like on locked phones...
and even if it is barred, it was purchased from UK, but it should work in Moldova, no?
if it is barred then it will not work anywhere in the world as it will be blocked from all networks
sounds like it is locked to o2 to be honest or blocked, if you got from ebay id contact the seller to make sure it is not barred, id never buy a phone from ebay
My phone (BE2029) has no signal (the card is identified as normal), doesn't matter which slot the sim card is in (card works, checked on another phone). Can this be a software issue or necessarily hardware? What are possible fixes? What other information do I need to provide for the issue to be identified if what I provided is not enough? Where else could I post this to try to get help (posted in r/oneplusnord a while ago, no response)? Any help or information is appreciated.
How did you get the sim? If you got it from a retail store, you could probably trade it in for another. Is this a new phone? New in box, or did someone have it before you, and break it (flash bad radio ROM, etc)? If the latter, I'd search here for the EDL mode tool to reflash the ENTIRE device to stock (other than IMEI etc).
When you first connected, did your carrier feed you the APN info (usually automatic)? Do any of the apps that show cell info show that your phone is seeing cell towers? If you go into the SIM settings (Wifi&NW -> Sim & NW -> Sim Setting, does it show the SIM as active? You can futz with the settings there, including picking a network manually (not recommended, but who knows...). At least for me (T-Mo) you can get the "right" answers from their website.
Hope that helps...
Would try the cell tower check, but since then, the sim card broke as well... Sorry, thank you for your help (I really wanted to know it too, but when I put the card in, it broke so I decided not to put any more sims in it)