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Hi All,
Bought a SPV M3100 over a week ago (15th Aug) and got it unlocked using http://www.imei-check.co.uk/ straight away
Installed my O2 work sim in and had no problems recieving and making calls for over a week. However today I noticed the phone was just searching for an operator. Can not make or receive calls.
The original Orange sim works fine in the M3100 and so does my other O2 pay as you go sim. My work sim works fine in my other 2 nokia phones!
I have reset the phone both soft and hard
What is going on? Anyone have any ideas as i am very puzzled!
Thanks
BK
Just tried my work colleagues O2 sim which is just one number different to my phone number and the stupid thing is doing the same thing where it's just searching for a network!!!!!
Ahhhh. Someone please help.
My Pay as you go O2 sim works fine and for does the original O2 sim.
Thanks
BK
Panic over!!
Went into the phone network settings and changed the Network Selection to manual from Automatic. Then used the select button to choose "O2 - UK". The sim is now being recongnised and I have full reception again. Phew!
No idea why i suddenly have to do this out of the blue when it was working perfectly before.
BK
Oh Man! Just when I thought i had this thing sorted. It's failing to register on the O2 network again.
Anyone else having similar problems with unlocked SPV M3100's?
Bad_Karma said:
Oh Man! Just when I thought i had this thing sorted. It's failing to register on the O2 network again.
Anyone else having similar problems with unlocked SPV M3100's?
Click to expand...
Click to collapse
Please don't say this. My SPV M3100 will be here thursday.
I have my other pay as you go O2 sim in the m3100 at the moment and it working fine.
Therefore I am guessing the problem lies with my work contract O2 sim. I don't think it's tied in any way to the imei as I have tried the sim with multiple non work phones and it's fine.
I have read somewhere there may be issues with old 2g sim's i.e. 5 years old+ working in new 3g phones. I think mine was issued to me about 2000/2001.
Now all I need to do is workout how I am going to get the company I work for to issue me a new sim!
BK
Bad_Karma said:
Oh Man! Just when I thought i had this thing sorted. It's failing to register on the O2 network again.
Anyone else having similar problems with unlocked SPV M3100's?
Click to expand...
Click to collapse
I had similar problem as you are. My M3100 wouldn't hold onto O2 signal. Not sure if its the phone, the Orange Rom, the O2 sim card, imei check unlocking or what. Solved it by flashing the Dopod rom works near flawlessly now. Can't guarantee it'll work for you but it did for me.
I give up.
Managed to get me a brand new O2 sim from work and............ it still does not work im my unlocked Orange SPV M3100!!!!
Whats so bizarre is my Pay As You Go O2 sim works fine and my original work sim worked initially for a few days.
Going to test my work sim in another 3G phone.
If its the sim then I will try and find out what needs switching on/off. Failing this then it's either going to be ebay or see if I have enough courage to try a rom upgrade.
ROM upgrading is actually very easy. All you need to do is download the desired rom. Connect the phone over wired usb activesync & then just start the rom program & its just a matter of following the on screen instructions from there.
What you will find that once the upgrading starts it'll get to 6% or something like that & then it will stop & display error messages. Don't worry just exit the program with disconnecting the phone (infact don't touch the phone at all) & start again. You'll go through all the same screens as before but this time the update should load till it finished. Takes a good 15mins so be patient.
I'm running the Dopod rom on my M3100 & everything is pretty stable.
Thanks for the advise Zen123
I have since my last post upgraded the Radio rom to 1.16.00.00
Touching wood with my fingers crossed and my lucky rabbits foot in my pocket I have a network coverage on my work O2 sim for 2 whole days!!!!!
The device has been reset several times and I use the Tube daily so signal is lost and gained frequently.
I am however still not yet completely convinced the issue is fixed as I believe I had network coverage for approx 4-5 days with O2 after I originally unlocked it.
I'll update this thread after a week or 2.
BK
Hi,
just to prove you are not alone:
A guy i know using a Tango sim in Luxemburg bought an unlocked Vario II which worked fine with original T-Mobile sims as well as with his old prepaid Tango sim. But his new sim from Tango makes trouble as he can only receive calls but not call others.
Tango support assumed that new Roaming functions on the new sim caused conflicts with the Radio ROM which is 1.05.
He will make an update on 1.16 within the next days, I will report.
Hi.
Just got a second hand XDAII.
I hard reset it before doing anything.
I've upgraded to the 172 rom and reset it again.
Put my o2 PAYG sim (which works fine in another phone) in it. Nothing works, it wont even dial, just says "Call ended" when I try to dial a number. Also it wont find a preferred network if I try in the settings.
I thought maybe it is locked to contract SIM so Ive unlocked it using the xdadev_all_unlock-v1.6_138.exe utility but it still wont work.
I cant select "Prepaid" for the UK but I heard you set this manually in the WAP settings etc. Does this make a difference for making normal phone calls though? I'm thinking that I shouldnt have to do anything at all for the phone to work, surely phone calls work automatically when you put a SIM in it?
Though even if I select postpaid UK, every time I turn the phone off and back on, it seems to be back on Germany or Ireland, again, whether this is making any difference or not I'm unsure.
Does anybody have any ideas please?
Crap I posted this in the wrong forum sorry. Is it possible to be moved to the Himalaya & Andes please?
Hmmm never mind. Im thinking it was probably stolen and blocked by the network. Oh well.
I had the same problem, I unlocked it using the xda unlocker, put my t-mobile sim in and all is well.
I haven't upgraded it though, too scared to go that far yet, only got it today! gonna have to change from 02
Yesterday, during a conversation the phone lost the gsm network. There is no way to connect again, i tryed with different sim's. My X7500 is not cid locked, installed ap4 weeks ago with radio 1.57 and it worked fine till yesterday. When i enter in manual mode to search available networks it shows the list but i can't access to it, failing to register to network. All the sim's are ok because they work with other phones and i can access the sim through sim manager normally. I tryed to install radio 1.50 but nothing, gone back to 1.57 but nothing again. Tryed to hard reset but nothing. Flashed to ap5 beta but nothing. I don't know what i should do. Does anyone have an idea?? I need my phone again... thank you
I Have same problem.
But i get connection same time if i have phone on
tobicox said:
Yesterday, during a conversation the phone lost the gsm network. There is no way to connect again, i tryed with different sim's. My X7500 is not cid locked, installed ap4 weeks ago with radio 1.57 and it worked fine till yesterday. When i enter in manual mode to search available networks it shows the list but i can't access to it, failing to register to network. All the sim's are ok because they work with other phones and i can access the sim through sim manager normally. I tryed to install radio 1.50 but nothing, gone back to 1.57 but nothing again. Tryed to hard reset but nothing. Flashed to ap5 beta but nothing. I don't know what i should do. Does anyone have an idea?? I need my phone again... thank you
Click to expand...
Click to collapse
________________________________________________
What about the Wi-Fi and Bluetooth? Are they working? Did you check the Airplane Mode in Comm Manger if it was switched off and Phone was swiched on. Any AP memerbers will help you resolve your problem. Please note that the SIM card must be removed from your device before doing any upgarde (AP4, AP5, AP3).
niceboyyy said:
________________________________________________
What about the Wi-Fi and Bluetooth? Are they working? Did you check the Airplane Mode in Comm Manger if it was switched off and Phone was swiched on. Any AP memerbers will help you resolve your problem. Please note that the SIM card must be removed from your device before doing any upgarde (AP4, AP5, AP3).
Click to expand...
Click to collapse
Wifi and Bluetooth are working ok. Airplane off and phone is on. I can see that the phone is always searching...but never finding network. As i wrote, the only way to see networks is searching in manual mode, but there is no way to access into the sim-home-network. Any ohter ideas?
tobicox said:
Wifi and Bluetooth are working ok. Airplane off and phone is on. I can see that the phone is always searching...but never finding network. As i wrote, the only way to see networks is searching in manual mode, but there is no way to access into the sim-home-network. Any ohter ideas?
Click to expand...
Click to collapse
90% of those problems are related to the operator's network security.
1) IMEI was checked as STOLEN one and is blacklisted
2) from your telephone were detected some "dangerous" actions
3) other...
I will suggest HTC service, if you buy the phone in Italy and you have all documents, use it without SIM as PDA and as car Navigator if you haven't
Police, even in Italy, is tracing stolen phone's activity via IMEI cell network registration (if the device is a big value device or if the IMEI is involved in something "relevant")
If you have got it from "friends", ebay, .... is a well known problem
sergiopi said:
90% of those problems are related to the operator's network security.
1) IMEI was checked as STOLEN one and is blacklisted
2) from your telephone were detected some "dangerous" actions
3) other...
I will suggest HTC service, if you buy the phone in Italy and you have all documents, use it without SIM as PDA and as car Navigator if you haven't
Police, even in Italy, is tracing stolen phone's activity via IMEI cell network registration (if the device is a big value device or if the IMEI is involved in something "relevant")
If you have got it from "friends", ebay, .... is a well known problem
Click to expand...
Click to collapse
This is interesting. I bought my phone 14 months ago at Amazon.de in Germany and have regular invoice. Could it really be that someone have blacklistet my IMEI? Do you know where in Italy i can go to ask for it - mybe Police - before i send it to HTC service, i try to google. Thank you for the input.
tobicox said:
This is interesting. I bought my phone 14 months ago at Amazon.de in Germany and have regular invoice. Could it really be that someone have blacklistet my IMEI? Do you know where in Italy i can go to ask for it - mybe Police - before i send it to HTC service, i try to google. Thank you for the input.
Click to expand...
Click to collapse
First of all I will check the SIM. Just go to IL TELEFONINO store closest to you and ask for a SIM change. If the new one doesn't work too (and it works in another phone) , they will assist asking about TIM IMEI blacklist
sergiopi said:
First of all I will check the SIM. Just go to IL TELEFONINO store closest to you and ask for a SIM change. If the new one doesn't work too (and it works in another phone) , they will assist asking about TIM IMEI blacklist
Click to expand...
Click to collapse
I have a corporate Tim, working for a bank. I called 119 and they said that the Imei in not blacklistet, but they see just blacklistet Tim-branded-Imei. My x7500 is not branded at all. And my sim is working with other phones. In google i can't see any useful information.
In phone/menu/options/ Band tab – network type and band select both in Auto? Have you try to re-run Network Wizard?
tobicox said:
I have a corporate Tim, working for a bank. I called 119 and they said that the Imei in not blacklistet, but they see just blacklistet Tim-branded-Imei. My x7500 is not branded at all. And my sim is working with other phones. In google i can't see any useful information.
Click to expand...
Click to collapse
Try putting another TIM SIM in your X7500 (from your colleagues will be the best, just to be sure). If this works... change the SIM card. If doesn't.. service
sergiopi said:
Try putting another TIM SIM in your X7500 (from your colleagues will be the best, just to be sure). If this works... change the SIM card. If doesn't.. service
Click to expand...
Click to collapse
Yes i just tried, it doesn't work. Really think the only way is service....
But first i have to install orgininal German wm6 Rom and i have spl 3.5
If I have your situation, I will re-flash again and again same or different rom version.
Hope to clear some weak memory, same to radio rom as well.
With 3.5, make sure it is dead before hand-in. hehe
tobicox said:
But first i have to install original German wm6 Rom and i have spl 3.5
Click to expand...
Click to collapse
With "not TIM" ROM it works? If doesn't service is the only solution.
In this case ask to CMONEX, she can assist you in manually downgrading to 1.2 SPL
I can't believe it! I installed wm6 german rom for spl 3.5 installing again radio 1.50 and it's working! C'mon i just tryed radio 1.50 before.... maybe it's the combination wm6 and radio 1.50. can't understand this.
no not again. it worked for about 2 minutes. it's dead again
after flashing again and again and again .... working
thank you all for bringing ideas
Greetings Friends,
I have been using a HTC P3400( Old Gene) for last 2 years. As a member here of the Gene forum( although an infrequent one) i have been flashing the various ROMs made my many talented people here. Please bear with me if this post seems inordinately long but i want to share complete details of the problem i am facing.
My peculiar problem started when i flashed my Gene with Krazy_about_technology's ROM SumitsProUsers6.5_v2_OldGene.exe. After a couple of days of using it, my Gene would perenially be searching the network to connect to it, without any success. After numerous resets, hard resets, running ghost images etc and unable to resolve the problem, i thought this was an issue with my Vodafone SIM. I got it replaced and the problem still persisted. Post that i flashed the ROM with numerous other ROMs( Mostly Krazys, I find them very useful- Thanks Krazy for sharing your beautiful works), but the problem would just not resolve. The phone would always show searching a network to connect. I could not use SMS, EDGE or any other feature of my service provider.
The issue threw up another interesting find when i was experimenting with various other GSM SIMs. I used an Airtel SIM and the Gene would work good. Then i tried with a BPL Mobile SIM and it works just as good. But the minute i insert a Vodafone SIM, mine or others, it would indicate searching a network, I would not be able to make or receive calls or sms or access any other feature.
I took the handset to a Vodafone center and even they were flummoxed. They couldnt find a solution. They used my SIM card on different handsets and it works.
They thought my handset was somehow only disabling/ blocking only a Vodafone network. They advised me to get in touch with HTC helpline.
I called them and after lenghty discussions, they confirmed this was the first time they had come across such an issue. They asked me to visit their nearest service center. I did . The result was the same. Even the service centre was flummoxed and asked me to see what would happen if i downgraded to WM5.
I did just that with a HTC stock WM5 ROM provided by Vukile in the forums. and gradually upgraded to Krazy's WM 6.1 v 2.5
The problem still persists. I have been asked to visit the service centre once they run some tests or do some research on the problem themselves on a WM 6.1 ROM
In the meantime, I am currently using my Gene with an Airtel SIM and its working perfectly. It just wont accept a Vodafone network. I am using my Vodafone SIM in a Nokia handset.
Could it be an issue with the Radio ROM version? If so, why did it work with other ROMs and still works with Airtel and BPL mobile SIMs?
Is it really true that somehow, my Gene is only blocking Vodafone networks???
Needless to add, i am not a newbie to the world of Flashing and have learnt my way through friends in the forum like Munrus, Ababrekar, Vukile, NJackal, Chayn( He used to make some great ROMs) etc for the past 2 years.
This problem has completely perplexed me and all the techies i know.
I am posting this here in the hope that some brainy chaps might just be able to figure this out.
Thanks for reading the post and for any remedy you can send my way.
Rest assured, i will be keeping this post updated if the service centre is able to come up with a solution.
Cheers!
Ramon
ONBL 1.17.0000
SPL 1.10.Olip
OS 1.17.0000
Radio 2.71.90
Yes, there definately seems to be some issue with your Radio ROM. Its an older version anyways, mine is 2.79.90. Radio upgrading is simple, but finding the radio or dumping it from a phone is something i dont know.
I think the problem your phone is having is with one type of freqeuncy. In India, 3 frequencies are available : GSM900, GSM1800, and GSM1900. Most network use GSM1800 in most places and GSM900 in some places While Vodafone uses GSM900 in most places. I guess that is the reason why Vodafone sims are giving problem to you.
Two more things you can try are : If possible, using it in national roaming mode in some other state and Using some other number Vodafone sim. Try if it works. The site given below will give you an idea of what networks use what frequencies where :
http://www.gsmworld.com/roaming/gsminfo/cou_in.shtml
Click to expand...
Click to collapse
Otherwise best is to let service center guys figure it out. They may replace the radio module completly or upgrade the Radio ROM, or Who knows, the whole phone itself
try below links..
Try links below may be this will help you to upgrade your radio version
http://forum.xda-developers.com/showthread.php?t=472169&highlight=radio+upgrade
http://forum.xda-developers.com/showthread.php?t=491500&highlight=radio+upgrade
http://forum.xda-developers.com/showthread.php?t=471308&highlight=radio+upgrade
krazy_about_technology said:
Yes, there definately seems to be some issue with your Radio ROM.......the whole phone itself
Click to expand...
Click to collapse
Yes, You seem to be right. Vodafone at GSM900 in Mumbai seems the odd man out. Maybe the Radio ROM is not working for GSM 900 and hence affecting only Vodafone connections.
Still does it explain why the same Radio ROM worked for all this while over so many flashes and failed to connect to one particular frequency suddenly?
I have been trying to get a Radio ROM dump to 2.79.90 to upgrade. No luck yet.
My phone is out of warranty a long time ago. So no chance of getting the whole phone replaced without burning my pockets!!!
Thanks for your inputs Krazy!
Cheers!
bhushangahire said:
Try links below may be this will help ....
Click to expand...
Click to collapse
Many Thanks Bhushan for the links!!!
Will check them out now.
Cheers!
I dont think this is right...
Ramon_Mac said:
Yes, You seem to be right. Vodafone at GSM900 in Mumbai seems the odd man out. Maybe the Radio ROM is not working for GSM 900 and hence affecting only Vodafone connections.
Still does it explain why the same Radio ROM worked for all this while over so many flashes and failed to connect to one particular frequency suddenly?
I have been trying to get a Radio ROM dump to 2.79.90 to upgrade. No luck yet.
My phone is out of warranty a long time ago. So no chance of getting the whole phone replaced without burning my pockets!!!
Thanks for your inputs Krazy!
Cheers!
Click to expand...
Click to collapse
Hi I dont think this is a problem with vodafone in mumbai...
Because I am also in mumbai using the vodafone service and also having the same (02.71.90) version of radio.
I think you have made any mistakes while upgrading...
Still check with upgrading Radio ... Let us know the status
Bhushan,
Yes , you may be right. Maybe i did make some mistake while flashing 6.5
None of the links have any Radio ROMs and i havent specifically done any Radio ROM upgrade myself. The only time the Radio ROM changed was when i ran Olipro HSPL.
Has anyone tried out railwayplatform's method?
How many of us are actually using the 2.71.90 version? If I am the only one facing this problem, then most probably the cause would be a bad flashing or M/B issue.
Cheers!
loop mobile a.k.a bpl mobile work on 900mhz so i dont think you have problem with 900mhz network as per my infomation your mobile is more then two year old so i think it time to buy new ..
Ofcourse its old!
But Loop and Airtel work flawlessly still. Its just Vodafone that doesnt.So no real reason why to invest in a new handset now.
Besides Its slowdown time guys!!!
There is a 99% chance there is nothing wrong with the handset.
So i am very keen to see if this problem can be resolved.
Cheers!
Hmm.. this is strange, really strange. Have you tried some other Vodafone sim too? Maybe its just with that particular number? I am just guessing now.
Krazy,
Yes the problem persists for all Vodafone SIMs( mine as well as others).
Have tried it with Vodafone SIMs of myself, my wife's, 3 colleagues at work and 3 at the Vodafone care shop.
This problem has been exihibited for all Vodafone SIMs.
Got a thought from a buddy - All this while i have been flashing with my SIM inside the phone. Does this have anything to do with the problem?
Cheers!
I dont think so...
Ramon_Mac said:
Got a thought from a buddy - All this while i have been flashing with my SIM inside the phone. Does this have anything to do with the problem?
Cheers!
Click to expand...
Click to collapse
i dont think so flashing with the SIM inside the phone is causing the problem...and may be you need to visit a HTC service center and ask them to flash an official wm 5 with an updated radio rom and see if it works...just a suggestion...Hope this helps....Good luck mate...
Just a thought
I have flashed my poor Gene and now departed Vox how many times I don't know, and everytime the SIM was inside. So that wont be issue.
Just a thought, are you using Vodafone Prepaid? Because Vodafone, atleast in Kolkata still provide 16 K SIMs and earlier when I had a Vodafone Prepaid number, my Vox would reboot between calls or while browsing the contacts / msgs. This was told to me by the tech support at a nearby Vodafone store that it IS a issue with all sophisticated sets (actually its sort of forcing you to go for a post paid where you will get a 32 K SIM ). So, if you are a prepaid customer, then can you try some one's post paid vodafone SIM and let us know?
Sorry! Duplicate post.
Yes 16 K SIM might be an issue because 16 K Airtel SIM is also creating problems like call drops, people call u but u dont get a notification etc.
I read the same on HTC touch orkut forum.
same prob here
dear friends,
i have also faced same problem, but a little differently.
I am a idea, punjab (formerly SPICE) customer. while roaming in ghaziabad / kale khan/ okhla I found that my phone lost network. it kept on searching on and on.i tried hard and soft resets also. if i did it manually, it wont register, and by any means it gets registered to a network, then 100% sure, call wont make. two sims showed this problem, one- idea and vodafone. but the problem was found while roaming only. i didnt report this in forum as i didnt take it seriously. but seeing this post, i decided to report it to forum so that it can be rectified. its just a feedback, not a complaint.
To Addicted2xda,
I am using a Vodafone Postpaid SIM. All the Vodafone SIMs i tried were post paid SIMs. At Vodafone Care, the guys there tried with a dummy SIM. The problem persisted for all SIMs.
This is really giving me sleepless nights.
Any way i can delete all the data on the phone including all ROMs, like bring it to a pristine state and then start with HSPL and flash a new ROM?? Maybe this may correct the problem - Just shooting in the dark.
To Mehra, Thanks for your feedback.
To HTCP3400,
I had a HTC STock WM5 ROM provided by Vukile. I tried it also. But the stock ROM didnt change the Radio ROM version and the problem existed with it too.
Cheers!
Guys, do you feel this could happen because of the SPL change? I dont know whether SPL is responsibile for sim activities or not, bu I will definately search for it. Apart from that, there is nothing we have changed in the phone. I dont know, but these kind of things never happened with me. Ya one or two times, my phone lost network at some places and keep searching for it even though other phones were working fine, but on soft reset or just turning the radio on and off from comm manager worked everytime. Anyways, lets see waht can be done.
Got this from htc touch orkut community
14/05/2008
Nithin
hi guys...my phones mother board was changed due to incomin cal prob. i was using airtel prepaid 16k sim...after changin board the prob was stil ther...i contacted toll free no nd they asked me to use 32k sim...i changed 16k to 32 k with same airtel...but still d same prob...now am usin idea 32k prepaid...no probs at al... its d prob wit airtel but they not agreein with it...so better change to sum other netwrks otherwise cant use this wonderful
21/07/2008
Krishnaa
the problem has nothing to do with ur OS. Its linked with the Radio ROM.
Try diff versions of the Radio ROM which would go well with your network. For instance 3.21.90 rom solves the call drop issue on chennai airtel prepaid to an extent. So you ave gotta experiment with diff versions of radio rom n freeze on the one which would be better for ur network.
Hey vaibhav, can you post the Radio Roms that you have got. That would be good in case when one of us changes his network and gets this problem. Coz I searched for them but couldn''t find em anywhere.
so i cant seem to connect to the rogers network at all,,,
i get a error "sim card cannot access network blah blah blah" when i try to select my network provider
ne ideas whats wrong??
this is very common problem on some android phones.. without proper solution yet.. i had (and still have sometimes!) this problem and searched lot for solution.. it is disscussed on this forum too.. just search it..
.. quick solution..
goto sim tool kit-roming setting-toggle and set it on SELECT VISITED NETWORK..
it keeps changing when you are out of reception area..
if your phone is rooted.. just FREEZE backup and restore app using titanium backup..
and check if it makes any difference..( i rather prefer to freeze it than uninstall..lol..)
these things are working for me .. hope it works for you too!!
yeah tried that, and also got a new sim card also. still no go T.T i still get the "Your sim card does not allow connection to this network" i read that i can reflash the radio rom but i have now idea where to do it, help please?
ok.. it should have solved by the things i suggested.. wel thats not the exact solution for this problem... better you talk to your service provider.. i assume that you are using x10a with rogers contract.. this is really a sick problem with these phones.. you can check the google thread for it.. there are hundreds of people with same problem on their phones..
http://code.google.com/p/android/issues/detail?id=2845&colspec=ID Type Status Owner Summary Stars
im trying this stuff again, where is the STK option?? i cant seem to find it
open your HOME.. you can see it there in applications.. one with the symbol of sim card..
hhmmm i dont think i have it,,,
For me it helped to change my pincode on my old phone then put it in the x10 and boot
Sent from my X10i using XDA App
i dont get what u mean by changing pin code, i dont see nething stk app on my x10 T.T
Could try this, it worked for me a few days ago when I changed to a new sim.
Goto Settings, Wireless Controls, Mobile Networks, Network Operators. Let it scan and then pick Rogers. Afterward set it to automatic.
i get the "your sim card does not allow connection to this network" >.< i think my network card in the phone is dead,,,
that sucks! if you have tried everything suggested here.. better take it to rogers and ask for repair or exchange.. best luck buddy!
i think the network card is fried, and its not under warranty nemore so,,,,, this sucks T.T, call up local cellphone repair shop and they said its going to cost about $60 to replace the network card
Sorry if you've said or done this already....but have you gone into a store and tried getting a new sim yet?
Sent from my X10a using XDA App
How is it not under warranty anymore? Physical or liquid damage I assume? If not u got one year warranty and the phone only came out in Canada in April.
gavriel18 said:
How is it not under warranty anymore? Physical or liquid damage I assume? If not u got one year warranty and the phone only came out in Canada in April.
Click to expand...
Click to collapse
you are right.... it should be covered. sometimes you need to talk to different reps as most of them dont have enough knowledge of these things..