Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
CCRDude said:
I don't think using bold letters and the clear word "lie" will help you a lot... you just highlight that you ask for illegal help
Maybe you should take a look at the bricked-devices topic for a chance to revive it?
Click to expand...
Click to collapse
I have spent the last 3 days 30 hours orso fixing my phone. Revive is something my dead baby won't do.
vayip said:
I have spent the last 3 days 30 hours orso fixing my phone. Revive is something my dead baby won't do.
Click to expand...
Click to collapse
enter the bootloader; try to flash a regular update from your provider to it.
vayip said:
Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
I did the same with my Vodafone (UK). I just told them I'd hard reset and this is all I can see on the screen (don't get stroppy etc).
Mine will be back Tuesday, warranty repaired.
Vod UK use an outside repair centre so will probably be the same as T-Mobile if you are in UK. Mine needed a new motherboard, but there is a bit of a shortage in the UK (too many bricks???). I guess it depends on the outside service centre contract whether they charge you or T-mobile (and maybe also because I had warranty and Insurance)..
Just go in and plead ignorance, but if they want to charge you, ultimately it was you that ****ed it and not them
Toast it in the microwave for 5 seconds!
boz said:
Toast it in the microwave for 5 seconds!
Click to expand...
Click to collapse
That's a new one - when car radio codes first came out they always said to put them in the freezer then stroke the chips legs to erase the cmos... never worked for me, but I'd probably get away with the microwave thing with 3 kids at home!!!
@ Olipro
If you mean the SD-card flashing, T-Mobile Holland doesn't have an update available. There is an T-Mobile Holland ROM available, but the image is older than the image installed on my phone. When checking the ROM in the white screen, it says not allow. I think i need ROM 1.21.114.3 from T-Mobile if I want to do the SD-card flash.
I only have access to the bootloader, I have bootloader 1.04, and I have access to KITL mode, but the Windows CE Platform Builder fix also doesn't work
@ ach2
I was thinking also something like that. That I hard reset my phone and now it's broke. I was also thinking something like I left my phone on the charger for the weekend, and when I came back I did a soft reset because it wouldn't go on and know I only see a HTC splash screen.
vayip said:
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
Can you think of a good reason whey the boot screen has changed from the normal T-Mobile one... just hope they don't turn on the phone. Did you try Olipro's suggestion?
@ Wam7
The T-Mobile splash screen is in the extended ROM. If the extended ROM is ****ed up like mine is, it probably goes back to its embedded splash screen, and that's the one from HTC. But thats not what I'm going to say, I'm going to say how should I know.
If I remember correctly a guy has managed to dump the ROM from a Hermes and flash it to the phone... saw a thread somewhere here. If that's the case then you should just need a ROM from a fellow dutch T-Mobile owner with the newer ROM. I take it your phone is not SuperCID
vayip said:
@ Olipro
If you mean the SD-card flashing, T-Mobile Holland doesn't have an update available. There is an T-Mobile Holland ROM available, but the image is older than the image installed on my phone. When checking the ROM in the white screen, it says not allow. I think i need ROM 1.21.114.3 from T-Mobile if I want to do the SD-card flash.
I only have access to the bootloader, I have bootloader 1.04, and I have access to KITL mode, but the Windows CE Platform Builder fix also doesn't work
Click to expand...
Click to collapse
if you have 1.04; run the RUU on your computer; you will get a "Vender ID Error" immediately ignore this and run the updater AGAIN (do not touch or unplug your PDA) after doing this a second time it will begin to flash
vayip said:
Well, i ****ed up my phone.
Trying to bring it back alive failed, so I'm going to bring it
back to T-Mobile.
Does someone know a very good lie I can tell them, so I don't have to pay for the repair.
When i try to start my phone, i see a HTC splashscreen, and thats it. Normally it start with a T-Mobile splashscreen. Can they see i tried flashing my phone, or is that an assumption they make.
Click to expand...
Click to collapse
seriously this is why MS and Carriers HATE us
Olipro said:
if you have 1.04; run the RUU on your computer; you will get a "Vender ID Error" immediately ignore this and run the updater AGAIN (do not touch or unplug your PDA) after doing this a second time it will begin to flash
Click to expand...
Click to collapse
I did what you said. I connected the phone to my laptop in bootloader. I started the RUU from WMXL 0.20. My phone goes to the white screen and at 0% i get a message on my laptop the connection got disconnected. So i start the RUU again, but again the message my connection got disconnected.
So still working on a good lie.
@vayip: sounds like a problem with the USB on your laptop. Try using a different computer. BL1.04 will let you flash any OS provided your NAND isn't full of bad blocks. You're a long way away from returning your device to Tmo IMO.
On the new computer:
direct USB connect to rear port only no usb hubs
pc running windows XP
turn off screensaver/Powersave mode
close all other apps
hands off the computer for the 25 minutes or so that it takes
Sleuth255 said:
@vayip: sounds like a problem with the USB on your laptop. Try using a different computer. BL1.04 will let you flash any OS provided your NAND isn't full of bad blocks. You're a long way away from returning your device to Tmo IMO.[/list]
Click to expand...
Click to collapse
Does it matter if the phone is simlocked or not. My phone is not SuperCID.
The strange thing than is, i have 2 laptops. Doing the upgrade don't work on both.
Will try a normal pc then. Maybe more luck.
Follow Oli's advice about retrying the update if you get an initial vendor ID error. BL1.04 will flash any rom without SuperCID due to a bug.
You might want to jump in with mtty first to see if your NAND is full of bad blocks. If it is then your device is toast fttb.....
spiritofseth said:
seriously this is why MS and Carriers HATE us
Click to expand...
Click to collapse
I completely agree! If you ****ed up your device, than you should have the courage to stand up for it and if it was not your fault, than just tell them the truth! But suggestions like "put it in the microwave for 5secs".... come on
And just a small hint: If you (for example) really put it in the microwave, than you'll better pray that no technician ever analyses your device - if so you could get into serious trouble, mate.
Btw, if you microwave it, you probalby need a new microwave too.
Edit: And i dont think its warranty would cover "I just put my Phone in there"
"So still working on a good lie."
Doesn't breaking your phone through your own actions and then getting it repaired/ replaced for free by telling lies make you a liar and a thief?
I trashed 8525, and that sucks, but it was my fault so I have to pay for it.
In my adventures flashing Roms, I've only bricked 1 Hermes (Cingular 8525). I actually told the local Cingular shop that I broke it 2 weeks after I bought it. The manager told me to bring it in and she replaced it under the 30 day in-store return policy. I was suprised because I had caused the bad NAND Block problem on the device but she said that since I was able to get an official Cingular Rom flashed onto it and it booted into WM5 (just wouldn't do anything because of memory errors).
Now I also have a very good working relationship with this store. I've gotten a phone about every 6 months from them over tha past 2 years and have given them some great info regarding WM5 devices (reccomendations on screen protectors, software & cases etc). I have 3 lines (2 with Data) and even if they don't know me by name eveyone in the store knows me by reputation.
Tomorrow I will have my spare Hermes (also 8525) so we can begin experimenting with getting some additional storage memory without risking bricking my primary phone.
The way I see it, we are taking a chance when we modify our devices.
I've had to return 2 Wizards for Warranty replacement to Cingular, both were CID Unlocked but the problems were unrelated to flashing Roms (One was because the touch screen developed a dead spot the other was because of Radio hardware issues).
Related
Well, I'm just not having a good year.
Before anyone jumps on me -- I've been digging through the wiki and forums for the past few days, and it doesn't seem like anyone else had had a similar problem...
I just received my JASJAM back from the service center. They said they couldn't fix the trashed radio ROM (good ol' Windows XP blue screened on me), and needed to replace the motherboard ($590), and it wasn't covered under warranty due to the "non-iMate software" I had installed. doh. I declined, and had them send it back to me. In the time between them receiving it and me getting it back, all of the cool new stuff from pof and olipro have come out (Hard SPL, etc). So I'm thinking I could fix it myself.
I put HardSPL on there, started to flash a new radio ROM, and it locked up for 90 minutes before it just went blank. It was getting power from the PC, the PC didn't fall asleep.. it just.. died.
Now I just get the red LED when it's plugged into power, and no LED when the battery is installed. The LED turns off when the battery is installed while there's power going into the unit.
I'm pretty sure this thing is a goner.
I've left the battery out for an hour or so, plugged it back in, same results. I tried the "pull power, pull battery, plug in power, plug in battery, reset" technique from the wiki - no difference.
Too bad this didn't happen before -- I bet iMate would replace the stupid thing now because it won't power up (I already called them -- the serial number has been blacklisted so they won't do anything for me, even if this is a hardware problem). :-\ ... I've considered sending it back and pay them to replace the system board... but I can buy a new TyTN for $650... and I'm sure something better is right around the corner from HTC, so I don't really want to spend the money on a system board replacement.
So I guess this post has two purposes: does anyone have any last resort ideas on how to get this thing to at least come back up to a boot loader... I'd be happy if it would even try to power the LCD panel back up.
If not... anyone want to buy a toasted JasJam off of me, for parts? It's got a front camera.. *wink wink* 8525'ers..
That sucks; but if there's no power at all, I'm guessing it's pretty toasted.
So, how much do you want for it?
im willing to buy the case and screen from u... hehe msg me or email me
my case has a few dents and scratches im want to take out... and the screen.. well =(
I assume that you can't get to bootloader mode?
Before you give it up for dead at least post your info in the "dead hermes? corrupted radio? Post comments here" sticky thread. The experts will review your post and they have been known to provide tips that fixed phones that others had given up for dead. Can't hurt to try and it could save you a few $$$.
How much do you want.. i may be interested!
Well, imei-check.co.uk does offer a repair service... Send them an e-mail (they'll ask you whether you used Pof's unlocker - which they call "cloned/cracked" - answer NO! else they'll add 20 pounds to it!)
Yannick
Even though there is nothing on the screen, while the red button is on try and go into the bootloader.
I am having the exact same issue after trying to upgrade to the new AKU 3 ROM from my SD card.
My screen went blank just at the beginning of the upgrade and since it does not power at all.
I follow the instructions mentioned in thread about this issue:
http://forum.xda-developers.com/showthread.php?t=286469&p=1077622
but after inserting at different time the battery when it is powered on, the red light goes off, so I am enable to do any soft reset.
Do you think it could be a related battery issue (my battery is a 3 months old original one).
Any suggestions are welcome!
Wam7 said:
Even though there is nothing on the screen, while the red button is on try and go into the bootloader.
Click to expand...
Click to collapse
No such luck. My PC isn't even recognizing it on the USB bus. I tried on two other machines, and it doesn't show up there. Nothing on my Mac or Linux boxes, either. :-\
Grr.. I wish it had done this before I sent it to iMate for repair -- they would have swapped out the systemboard without giving me the grief of "you put non-iMate software on here, no warranty service for you!"
Heh. Expensive lesson learned. This is what I get for constantly trying to tweak and improve something that really didn't need to be tweaked and improved.
I'm probably just going to replace it with a TyTN/HERM200 now - I like the layout/d-keypad on it better.
I guess that planned Las Vegas vacation will have to wait a few more months. doh.
Cuivienor said:
Well, imei-check.co.uk does offer a repair service... Send them an e-mail (they'll ask you whether you used Pof's unlocker - which they call "cloned/cracked" - answer NO! else they'll add 20 pounds to it!)
Click to expand...
Click to collapse
Already tried; they replied that it sounds like a hardware/system board issue and to send it in for service.
Of course, iMate refuses to fix it because they saw the 1.01MFG bootloader on there from when it originally died on me and have declared it out of warranty.
Originally I messed it up when I flashed the newest HTC ROM on there -- my windows machine blue screened. It toasted the radio rom. This was before HardSPL/etc, so I tried to downgrade it to 1.04 with no luck, then I managed to get 1.01MFG on there. From there, it refused to let me update anything, and I couldn't get back to 1.04 (in other words, it wasn't acting like *anyone* had said it would in the forums/wiki). From there, I was stuck with the HTC Rom (that had a big "TEST ROM" on the screen), booting into AKU3, and no way to put the JASJAM ROM back on it. So. yeah. I screewd myself by sending it to them for repair and not waiting for HardSPL/etc to be released.
Last night I was able to get the latest oilipro bootloader on it, and it was happily accepting a new radio ROM when it just powered itself off in mid flash. The red LED went on, and it just sat there. It hasn't done anything else since.
So I guess final word is: if you brick your device, before sending it in to the warranty... Well you should brick it a little more!
I hear microwaves can help you there
jmat said:
Last night I was able to get the latest oilipro bootloader on it, and it was happily accepting a new radio ROM when it just powered itself off in mid flash. The red LED went on, and it just sat there. It hasn't done anything else since.
Click to expand...
Click to collapse
Well, If it let you get olipro on it there is still hope! Maybe a bad battery causing the shutdowns?
Cuivienor said:
So I guess final word is: if you brick your device, before sending it in to the warranty... Well you should brick it a little more!
Click to expand...
Click to collapse
Exactly. Make sure it won't even turn on. LOL
JasenR said:
Well, If it let you get olipro on it there is still hope! Maybe a bad battery causing the shutdowns?
Click to expand...
Click to collapse
Nope; I've tried a different battery and different power cables. Tried direct power, USB power.
There's nothing showing up on the USB bus at all -- it's not even showing up in USB monitor. On my Linux machine, the USB Host isn't seeing it.
It's dead. Other than the single red LED when it's only plugged in (with no battery).
I've done every key combo, tried to get into KITL (but without a USB link, it's a no go).
LegolasTheElf said:
I hear microwaves can help you there
Click to expand...
Click to collapse
Hah. I bet sending 12-24 volts up a USB cable would do the trick as well.
jmat said:
Hah. I bet sending 12-24 volts up a USB cable would do the trick as well.
Click to expand...
Click to collapse
go for the gold and apply 110
I had the smae problem with my 8525...It was toast, I sent it back to Cingular who repleaced it under warranty.. ."I dunno..it jsut died, you think a power surge or soemthign could cause this?"
short answer according to everything i read here when it happened to me...you're done.
Damnit and double damnit.
I've the EXACT same problem, but I didnt flash mine (at least in the last 5 days) Orange will not replace mine as the battery "moisture alert" has turned red spotted meaning - according to them, that I have kept it in my Speedos while I have been swimming, which isnt the case. It has been in humid environments tho, but what argument do I have?
If anything does work, ill be sure to let you know.
@scibot : this is abusive from them. I would try again at a different store if I were you. Tons of reasons this could happen, none of them your fault. I'm sure you'll find a decent explanation for the presence of that spot
Okay today I intentionally bricked my phone. Not once, not twice, but 6 times with three bad ROM's (long boring day) and pulled the USB during the flashing at around 20%-95% as well as other no,no's
The experiment. To see how fast, and what I would use to unbrick it. Now being stuck in an all white screen or bootloader might bring fear or tears to some, but what I discovered is probably the best and easiest way to get your phone back to life in a relatively short amount of time.
If this has been covered before or mentioned elsewhere I didn't see it so I apologize if thats the case.
After I bricked each time I simply hooked up the usb cable to my pc. As you know when you are bricked or stuck in a loader Active Sync does not launch. What I found was that if you use a factory WM6 AT&T ROM it will still connect via usb and will flash said ROM 100% of the time restoring you're phone to a working state.
Now I did this 6 times today and it worked every time. I mean I really f'd with this second phone unplugging, Task Manager'd out during a flash, hard reset during a flash, etc. Every time it worked.
Hope this helps.
Well, you have been only lucky for 1 reason:
You always 'bricked' your device when it was in the middle of flashing the OS! This does not really matter as long as BOOTLOADER and CID are intact!
Do the same experiment but this time pull the plug at 15% and you will most likely fail to recover from that! At around 15% is the moment where the CID block gets written to the phones ROM.
Be very carefully that you do not 'brick' your device earlier because of in the state before 15% IPL and SPL are getting flashed! If you destroy the bootloader you can't do anything anymore!
If you are going to try that out please flash your phone first with the nbh from the CINGULAR WM5 (it is in the wiki) by using CustomRUU! CINGULAR WM5 has KITL enabled and you will be able to 'unbrick' your device by using the GUIDE in the WIKI.
I WILL NOT BE RESPONSIBLE IF YOU BREAK YOUR DEVICE TO A POINT OF NO RECOVERY POSSIBLE!
CID block is never written to the phone, it's just an area of storage inside the GSM chip.
however, if incomplete code is flashed to the GSM chip, the radio AT interface cant' boot... and then there's no way of talking to it, hence making it now dead.
On a different note, if the Radio Bootloader is in the middle of flashing (although I believe 0108 is persistent) and the connection is broken, you're now royally ****ed.
So, the GSM chip is not in the phone then?
<just kidding!>
However,
pulling the plug around 15% will most likely end in a brick! That was where I had my pc crash - thankfully KITL was enabled!
Tried again
Okay I did this at 12% and then at 16% (could not time it right for 15%) and I was able to recover. If I am just one lucky bastard, and this is highly against the odds, I would say don't do this on purpose like me.
My only point of the experiment was to see if I was to ever brick, at least I knew of one possibility that would recover it. And when looking at it like that it was a success.
Now that all is back to normal, I have HARD SPL.7 and have no issues.
ihavetinyballs said:
Okay I did this at 12% and then at 16% (could not time it right for 15%) and I was able to recover. If I am just one lucky bastard, and this is highly against the odds, I would say don't do this on purpose like me.
My only point of the experiment was to see if I was to ever brick, at least I knew of one possibility that would recover it. And when looking at it like that it was a success.
Now that all is back to normal, I have HARD SPL.7 and have no issues.
Click to expand...
Click to collapse
HARD SPL? try a different SPL and then try it again...
Oh yeah... Try to kill your bootloader too... And if it's like one of my devices
(HTC Charmer with a black screen... Only the power led lights up for half a second when I press the power button)
then try to flash your "holy" rom
eh, i don't understand why people call it bricking if only the OS needs a reflash
I wasn't clear. The phone was never hard SPL'd till after the experiment when I decided to lock the ***** up to keep it safe from doing more stupid stuff. The os flash wasn't all I crashed out on. I did this with this on purpose with the radio versions as well.
ihavetinyballs said:
I wasn't clear. The phone was never hard SPL'd till after the experiment when I decided to lock the ***** up to keep it safe from doing more stupid stuff. The os flash wasn't all I crashed out on. I did this with this on purpose with the radio versions as well.
Click to expand...
Click to collapse
then you are crazy
There are 2 possible explanations for your "luck":
Either the ROM you're flashing contains nothing but the OS and maybe the EXTENDED ROM in which case it does not really matter if you pull the plug because of your BOOTLOADER and GSM will remain intact or your FLASHING UTILITY 'ignors' the BOOTLOADER / GSM flash and writes only the OS and EXTENDED (which would have the same effect as case 1 when pulling the plug!).
However,
flashing an entire ROM takes a while, especially between 12% and 30% if you flash IPL / SPL / SPLASH / GSM / OS / EXTENDED - there is enough time to pull the plug at 15% because of it takes almost a minute until it jumps to 16% ...
I don't want to animate you to try that out because of sooner or later you will brick the device for sure!
Can you host the ROM file + flashing utility you used for your experiments, so, that we can download it and take a closer look?
ihavetinyballs said:
I wasn't clear. The phone was never hard SPL'd till after the experiment when I decided to lock the ***** up to keep it safe from doing more stupid stuff. The os flash wasn't all I crashed out on. I did this with this on purpose with the radio versions as well.
Click to expand...
Click to collapse
The world belongs to renegades and mavericks...
I did it with TNT's latest as well as VP3G 3.62
OK I'll bite where is WM6 AT&T ROM?
I have a bircked phone tytn (tried to unsucessfully unbrick around 50 times), not sure why or where it bricked.
Can reload but sticks at screen alignemnt EVERY TIME.
Was given as a challenge (failed so far).
If I could find this and it worked I be happy chappy long time.
If it works of mine it will work on anyone's.
Give it up dudes (or duedess if there is one out there).
Here is the secret. Use the bundled WM5 Cingular ROM from HTCs download site.
ihavetinyballs said:
Here is the secret. Use the bundled WM5 Cingular ROM from HTCs download site.
Click to expand...
Click to collapse
Do you have a link, filename or even better can post on Rapidshare?
Edit: btw, the moniker is hilarious!
rob8 said:
Do you have a link, filename or even better can post on Rapidshare?
Edit: btw, the moniker is hilarious!
Click to expand...
Click to collapse
He gave you the info you need. Go to HTC's site. Or use google.
K since i took the time to post this I might as well link it.
Go to the bottom of this page.
It is about time to give out a WARNING !!!
People, do not try to brick your device and trust in that you can recover from that by using the ROM from the HTC's website! This is not a magic tool and it won't bring your Hermes back to life if your device is really screwed up! There is nothing in the Cingular ROM what 'magically' does the trick! IHAVETINYBALLS was either just lucky or he isn't really bricking his device (consciously or unconsciously).
If you do not believe me ask other senior members with lots of experiences, such as OliP ...
However, I know there is no way of stopping fools to do foolish things, so, go ahead, destroy your expensive toy! You can always find a new one on eBay ... !
For all the retards who don't get it. (meaning the point)
To the dip**** retards who don't get the point. Like I said, I am probably just lucky. And like I said again, DO NOT try this unless your phone is stuck and ****ed, it was just an experiment. I have two 8525's one I bought as a refurb from AT&T for $99 and another one that was from an angry owner who threw it away at the AT&T store (as it was bricked and now "useless") and I pulled it from the garbage bin. Recovered it (just did a hard reset and put in a new battery and factory ROM and did a few experiments.
It didn't cost me anything and I did put a warning out there. The point of it all was that if you give up on bringing it back to life, maybe just maybe you should try this out.
Obviously if your phone is working just fine, don't do this or your a ****ing retard. Its meant for bricked or stuck phones as a possible recovery as it worked on said phone numerous times in various states of bad flashing and various types of ROMs.
This phone is now running vp3G 3.62 and now has HARD SPL.7, and Radio 1.54.07 and is running flawlessly.
So one mans brick/stuck frustration is making for an excellent spare / backup for me.
trying now
ok - have hybrid brick (no KITL, screwed CID and radio)
if everyone crosses their fingers at the same time maybe it will help???
will post back results!
Bugger
thanks for giving me hope! but alas...no good
hopefully someone else can figure out how to get back from a hybrid brick of no KITL and SPL 1.09
Hi all
Anyone here had any experiences of returning a flashed phone for a warranty claim? I wonder how carefully they inspect the set-up. I'm suffering very bad battery life (<4 hours) and a dead camera on my Vario II, but I'm sure T-Mobile won't accept a claim (WM6, Radio 1.43, HardSPL, unlocked etc).
I can revert some things, for instance I got the original T-Mobile WM5 installed OK but can't find the original Radio ROM (1.05).
If there's no hope I'll just open the bugger up and try jiggling the camera connector or just remove it completely!!
sim
if youre returning your phone to a brick and mortar store then as long as it looks unmodded then I don't think they'd notice. Like if you reflashed with the provider's logo, etc.... they are just sales people, MOST of them know very little about any technical aspect of the phone. From my experience of getting one of my phones exchanged the reps I spoke to were not able to answer my technical problems, which is why I replaced it... so i say go for it
Hi zammykoo,
Do they not send it back to a service centre for evaluation? I'm a bit worried that even if the shop gives me a replacement on the spot, they might check out my busted model later and then slap me with a penalty fee or something.
sim
what exactly is the problem you are having with the camera? if it is under warranty then shouldn't it cover manufacturer defects like that? if that is the case. and it should apply to the bad battery life too, if those things were not caused by you (like water damage, they can tell) then they wouldn't have anything to say..... but as far as software reflash then i really don't think it'll matter cause they will probably reflash it themselves to clear out any previous user settings before putting back on the market
Hi there,
I just found an official WM6 flash from T-Mobile UK, so I've flashed that and taken it back to the shop for repair. Thought I'd take a chance as the phone is effectively useless at the moment (camera is dead and battery loses 20% per hour).
Thanks for your advice!
sim
Undo HardSPL? Mtty's format command clears everything?
Hi...I have a few questions about this topic as well.
It looks like my radio (hardware) died on me after a soft reset...I'd been having some problems with it before then. Anyways, I went through my provider's warranty exchange and I'm about to send my old handset back. My questions:
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
In addition, if anyone else has had to make a return under similar conditions, I'd appreciate hearing about your experience. THANKS!
i dont think any spl have a format command!!!!
r u kidding???
No, SPL's don't have a format command (that I know of!); I used this utility called mtty...I read about it here in the forums; it comes in handy when you're trying to recover from a bad flash, I think.
Anyone else have an answer to my questions?
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
Click to expand...
Click to collapse
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
Thank for the response...
tvone said:
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
Click to expand...
Click to collapse
tvone, thanks for taking the time to respond; I appreciate it.
Based on what you're telling me, I guess I won't worry about "downgrading" from HardSPL before taking it in.
If anyone has a different experience - or would just like to provide more reassurance (I'd love to have it!) - please let me know soon...I'll be taking care of this today!
THANKS!
The problem: I flashed a radio to my device that is (obviously) incompatible with my device (if you really want the details, its embarassing, but I'll post if necessary). My phone freezes on bootup, and never initializes the Radio/ROM (and for good reason).
This is what happens now: If my phone is off, I can turn it on, but I only get the first boot up screen, and the red numbers in the bottom right-hand corner never appear. At that point, I cannot turn off my phone without taking out the battery. If I take out the battery and put it back in, and attach the phone to a charger (or USB cable), the light on the phone will "breathe", as if its charging. However, if I then disconnect the phone, the light will CONTINUE breathing.
I also cannot turn on the phone while its connected to either the charger or USB cable.
My phone is Hard-SPL'ed and Security Unlocked. But the real issue I'm having is that I can't get into Bootloader to flash something else. Apparently, I've corrupted the Bootloader. When I turn the phone on, and press the reset button while holding Vol-down, the phone just goes black.
I might be okay getting a warranty exchange if not for this: I can still hard reset my phone. It doesn't make any sense to me, but when I turn it on, I can do the soft-reset-button, Vol-down, Action button combo, and my phone flashes through Bootloader to give the the hard reset menu. It flashes that screen just long enough to see that my phone has 1.90Olinex as the SPL. So, I think I may be screwed, unless someone here can help.
My wife is very . . . upset . . . about this, and is worried that we'll have to spend money because of my continuous "tinkering" with my phone.
Any help anyone can offer is greatly appreciated.
I know this is my own stupid fault, and I should've known better, but it would be nice to get confirmation from the experts here that I'm just going to have to chalk one up in the "L" column at this point.
Q
Have you tried to flash from the SD card?
Hi Captain_Throwback,
Try copying Raph Radio 1.11.25.01 to the root of a FAT32 SD Card ... you'll need to rename the .NBH to RAPHIMG.NBH.
Pull the SIM out of the phone and power it back on as per usual; I've noticed that the phone "blacks out" for a bit but then switches to flash mode.
Good luck.
PS: suggest getting the large carry-on with the wheels for the guilt trip - heaven knows it's come in handy for me
That's a bummer, man. You gotta at least 'fess up part of the story to prevent someone else from falling into the same trap (however unlikely that may be). And maybe, just maybe, it will help someone else figure out how to fix your problem.
What radio did you try and flash.
Hopefully it wasn't the new Rhodium radio? Or a Rose radio?
I have done this a few times on my tilt, all I did was put it into the boot loader, it worked from hard reset screen as well, and flashed the rom via activesync. I am assuming that you are not able to get a sync, or have you tried yet? I know my fize will also sync [to flash] from bootloadr.
Captain_Throwback said:
The problem: I flashed a radio to my device that is (obviously) incompatible with my device (if you really want the details, its embarassing, but I'll post if necessary). My phone freezes on bootup, and never initializes the Radio/ROM (and for good reason).
This is what happens now: If my phone is off, I can turn it on, but I only get the first boot up screen, and the red numbers in the bottom right-hand corner never appear. At that point, I cannot turn off my phone without taking out the battery. If I take out the battery and put it back in, and attach the phone to a charger (or USB cable), the light on the phone will "breathe", as if its charging. However, if I then disconnect the phone, the light will CONTINUE breathing.
I also cannot turn on the phone while its connected to either the charger or USB cable.
My phone is Hard-SPL'ed and Security Unlocked. But the real issue I'm having is that I can't get into Bootloader to flash something else. Apparently, I've corrupted the Bootloader. When I turn the phone on, and press the reset button while holding Vol-down, the phone just goes black.
I might be okay getting a warranty exchange if not for this: I can still hard reset my phone. It doesn't make any sense to me, but when I turn it on, I can do the soft-reset-button, Vol-down, Action button combo, and my phone flashes through Bootloader to give the the hard reset menu. It flashes that screen just long enough to see that my phone has 1.90Olinex as the SPL. So, I think I may be screwed, unless someone here can help.
My wife is very . . . upset . . . about this, and is worried that we'll have to spend money because of my continuous "tinkering" with my phone.
Any help anyone can offer is greatly appreciated.
I know this is my own stupid fault, and I should've known better, but it would be nice to get confirmation from the experts here that I'm just going to have to chalk one up in the "L" column at this point.
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Click to collapse
Damn I'm sorry to hear about your issue and i feel for ya because I did some stupid **** myself a lil' while back if you remember. Your advice to reflash the oem rom worked for me 100%. Have you tried hard resetting and then trying to get into bootloader mode?
AllTheWay said:
What radio did you try and flash.
Hopefully it wasn't the new Rhodium radio? Or a Rose radio?
Click to expand...
Click to collapse
Ok, I'll tell you . . . it wasn't a Rose radio (I know P1Tater bricked his phone that way) . . . but I figured, the Rhodium, its got the same hardware, right? I mean, T-Mobile is a GSM carrier . . . If I patch it for Raph, it may work . . . even though the radio number is so much different . . . I should still be able to get into Bootloader if it doesn't work, because I'm HardSPL'ed . . .
But no. I can't get into Bootloader. Believe me, I've tried. Every time I try, the phone just goes black. And I have a nice stock AT&T ROM on my Storage Card ready to flash, if only I could get it onto the phone.
I tried plugging into the computer, but it won't recognize the phone at all.
I wish it was REALLY bricked, but the fact that I can still hard reset it is very disappointing.
Captain_Throwback said:
Ok, I'll tell you . . . it wasn't a Rose radio (I know P1Tater bricked his phone that way) . . . but I figured, the Rhodium, its got the same hardware, right? I mean, T-Mobile is a GSM carrier . . . If I patch it for Raph, it may work . . . even though the radio number is so much different . . . I should still be able to get into Bootloader if it doesn't work, because I'm HardSPL'ed . . .
But no. I can't get into Bootloader. Believe me, I've tried. Every time I try, the phone just goes black. And I have a nice stock AT&T ROM on my Storage Card ready to flash, if only I could get it onto the phone.
I tried plugging into the computer, but it won't recognize the phone at all.
I wish it was REALLY bricked, but the fact that I can still hard reset it is very disappointing.
Click to expand...
Click to collapse
This happened to me (sort of.) I flashed a diamond radio to my fuze... without security unlocking it first. Symptom wise, Exact same thing happened. I was able to (after days of tinkering) get it into bootloader from the hard reset screen. I just kept pressing the Hard rest sequence over and over while connected to USB. I noticed, one time, I got the USB at the bottom. Don't know how, don't know why, it just happened, I was then able to flash the Stock Cing ROM. Wierd stuff, But lucky. Hope you get it back on board. Is it insured? Because it would really suck if someone stole your bricked fuze.
Intertrochanterica said:
This happened to me (sort of.) I flashed a diamond radio to my fuze... without security unlocking it first. Symptom wise, Exact same thing happened. I was able to (after days of tinkering) get it into bootloader from the hard reset screen. I just kept pressing the Hard rest sequence over and over while connected to USB. I noticed, one time, I got the USB at the bottom. Don't know how, don't know why, it just happened, I was then able to flash the Stock Cing ROM. Wierd stuff, But lucky. Hope you get it back on board. Is it insured? Because it would really suck if someone stole your bricked fuze.
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Click to collapse
It is insured, and paying $125 is better than having to buy a brand new phone, but if I can avoid spending money, my wife would be much happier .
I can hard reset just fine . . . if only the phone would stay on the bootloader screen when doing that . . . but it doesn't. I assume the bootloader has been corrupted, which is why the phone blacks out when trying to enter bootloader mode. I'll keep trying, I guess. I can't make it any worse. Actually, if I could, I'd be better off, so that way they can't find out my phone is Hard-SPL'ed.
Captain_Throwback said:
I can hard reset just fine . . . if only the phone would stay on the bootloader screen when doing that . . . but it doesn't. I assume the bootloader has been corrupted, which is why the phone blacks out when trying to enter bootloader mode. I'll keep trying, I guess. I can't make it any worse. Actually, if I could, I'd be better off, so that way they can't find out my phone is Hard-SPL'ed.
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Click to collapse
Try plugging it into a car battery, or something like that, and fry the sucker. That's my only piece of advice.
Captain_Throwback said:
I can't make it any worse. Actually, if I could, I'd be better off, so that way they can't find out my phone is Hard-SPL'ed.
Click to expand...
Click to collapse
You could make it worse if you get the white sticker wet and make it turn pink, but that would be very bad for you.
You are at the point to where you cant move beyond your current predicament in wither way. Im afraid I see no other alternative than to pay the $125.
Maybe you could sell your Fuze on Ebay for 125 to cover your insurance cost and you could make a notation on the Ebay site saying something like 'PARTIALLY USED FUZE' like that Carfax commercial does.
update
My phone is still bricked, but I'm taking it to a repair shop after work, where I'll find out whether I'll be getting a free warranty replacement, or paying $125 for an insurance replacement. At least I've been able to successfully determine that a Rhodium radio cannot be flashed to a Raphael. So no one else has to try it .
Keep us updated dude. Also, if you slip the guy $50 he may do the free warranty replacement for you... it might save you $75 and you wont have to use up one of your insurance claims.
Captain_Throwback said:
My phone is still bricked, but I'm taking it to a repair shop after work, where I'll find out whether I'll be getting a free warranty replacement, or paying $125 for an insurance replacement. At least I've been able to successfully determine that a Rhodium radio cannot be flashed to a Raphael. So no one else has to try it .
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Click to collapse
Crap, sorry to hear that. HAAH, just walk into the ATT store and say," I tried turning the phone on and this is what happened." And that you have never heard of XDA forums, roms, and though a radio was only for people in trucks or that wear camo.
iceman4357 said:
Crap, sorry to hear that. HAAH, just walk into the ATT store and say," I tried turning the phone on and this is what happened." And that you have never heard of XDA forums, roms, and though a radio was only for people in trucks or that wear camo.
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Click to collapse
That might work, if I hadn't bought the phone from my best friend, who just happens to manage an AT&T store. He actually knows that I had a custom ROM on my phone, and called ahead to the repair shop to let them know I was coming, and he said hopefully they won't notice the SPL in my bootloader if they try and hard reset it. So it is possible they'll just give the phone a cursory look to make sure its really not working, and then go ahead with a warranty replacement. I'll be sure to let everyone know what happens. In the meantime, the word of the day is "dumbass", LOL.
Farmer Ted said:
Try plugging it into a car battery, or something like that, and fry the sucker. That's my only piece of advice.
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Click to collapse
That's what I would do.
Captain_Throwback said:
My phone is still bricked, but I'm taking it to a repair shop after work, where I'll find out whether I'll be getting a free warranty replacement, or paying $125 for an insurance replacement. At least I've been able to successfully determine that a Rhodium radio cannot be flashed to a Raphael. So no one else has to try it .
Click to expand...
Click to collapse
Honestly I would not take it to the repair shop.
Here is what I would do. Call the warranty replacement department at AT&T. 1-800-801-1101. Tell them that you woke up and now your phone won't turn on. Once you go through all the steps they have to do to fix it, then they will ship you a replacement Fuze right away. The refurbished Fuze will have everything except for a battery and a back cover. Typically when I did this I received a new one the next day that I called.
Now take your battery out of your phone and your SIM card and microSD card. Put your phone in the microwave for 2 seconds. Walla. Now it's bricked and AT&T will have no way to tell if you have HardSPL or a cooked ROM on your phone. Trust me. It will work.
When you get your new phone just send the phone back in packing material that they provide to you and you won't have to spend any money to get a new phone or spend money to fix a phone.
Just do what I told you about. I promise it will work. Just trust me. I've done it before and it worked like a charm. No worries. Trust me, I'm not trying to lead you down the wrong path. I'm trying to get you a replacement just like I got when I bricked my last fuze trying out different radios. And use the phone number that AllTheWay posted just above me once you do what I told you.
P1Tater said:
Just do what I told you about. I promise it will work. Just trust me. I've done it before and it worked like a charm. No worries. Trust me, I'm not trying to lead you down the wrong path. I'm trying to get you a replacement just like I got when I bricked my last fuze trying out different radios. And use the phone number that AllTheWay posted just above me once you do what I told you.
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Click to collapse
I'm curious what it is you told him, in case i'm in a similar position at any point !!
Lemme kno please here or PM is cool!
Thx
JFlitt
AllTheWay said:
That's what I would do.
Honestly I would not take it to the repair shop.
Here is what I would do. Call the warranty replacement department at AT&T. 1-800-801-1101. Tell them that you woke up and now your phone won't turn on. Once you go through all the steps they have to do to fix it, then they will ship you a replacement Fuze right away. The refurbished Fuze will have everything except for a battery and a back cover. Typically when I did this I received a new one the next day that I called.
Now take your battery out of your phone and your SIM card and microSD card. Put your phone in the microwave for 2 seconds. Walla. Now it's bricked and AT&T will have no way to tell if you have HardSPL or a cooked ROM on your phone. Trust me. It will work.
When you get your new phone just send the phone back in packing material that they provide to you and you won't have to spend any money to get a new phone or spend money to fix a phone.
Click to expand...
Click to collapse
Agree with this. If your friend works at the store and knows what you have done, I wouldnt go there. Call the number, fry the damn phone and get a new one. We need you back on your feet to help solve ROM issues my friend.
Ok guys, yes...I'm a noob...
I did a master reset on the phone and now I get nothing...
It won't turn on unless I plug it in to the charger.
When it does turn on, all I get is a few vibrations, and
the icons at the bottom light up.
I can get windows to see the two "drives" of the phone,
but they are empty (have 0 bytes if you right click and check properties. If you left click, it says please insert disc).
I've tried a new battery and my battery turns another phone on...
I've also tried two cables and two PCs.
It hasn't been rooted or messed with, the battery died and I went to charge
it and nothing...I left it on charge overnight and at least see a bit life.
Any ideas, or should I just send it on to HTC??
So that others have a better idea... can you get into hboot or fastboot?
try a nwe battery
xboarder56 said:
try a nwe battery
Click to expand...
Click to collapse
he said he already tried a new charged battery, so it can't be that. I'm thinking his phone's OS might be gone so he should probably installed a RUU or something.
In the dark...
Can't see anything come up on screen...
no idea what mode it's in, hboot, fastboot or anything ??!?!!
Think it might be possible to install just a stock (Tmobile) RUU?? If so, how ?????
karaokekarnival said:
Can't see anything come up on screen...
no idea what mode it's in, hboot, fastboot or anything ??!?!!
Think it might be possible to install just a stock (Tmobile) RUU?? If so, how ?????
Click to expand...
Click to collapse
if you can't get into hboot/fastboot (totally forgot which, basically same thing) then you can't do the RUU
Hmmm, OK
Do you think there is anything that I can do to get it running ??
And where do I find the thanks button ???
karaokekarnival said:
Do you think there is anything that I can do to get it running ??
And where do If ind the thanks button ???
Click to expand...
Click to collapse
if you rooted and custom recovery you could but right now you out of luck you gonna have to return
Duh, I found the thanks button !!!
I was afraid of that...guess I'll ship it off Monday. If anyone knows a way before then, let me know...can't hurt to try, eh ??
karaokekarnival said:
Duh, I found the thanks button !!!
I was afraid of that...guess I'll ship it off Monday. If anyone knows a way before then, let me know...can't hurt to try, eh ??
Click to expand...
Click to collapse
There isn't a way if your phone isn't detected or you can't get into hboot. Meaning you have no control over your phone to do anything.
Anyways, for htc warranty exchanges that is done with tmobile... they usually send you the phone first and then you send one back in return. Unless your policy is different. So i suggest you calling them immediately.
Update
I can go into control panel and "see" the phone listed in device manager under portable devices as "F" and "G". Click properties and they are found as HTC devices. Does this mean I can do anything to it? I just want my phone back working as fast as I can. Sending it in will take a while. I bought this phone for the camera. We have a 1 yr old and don't wanna miss the Christmas pics...
karaokekarnival said:
I can go into control panel and "see" the phone listed in device manager under portable devices as "F" and "G". Click properties and they are found as HTC devices. Does this mean I can do anything to it? I just want my phone back working as fast as I can. Sending it in will take a while. I bought this phone for the camera. We have a 1 yr old and don't wanna miss the Christmas pics...
Click to expand...
Click to collapse
are you on tmobile? they usually send within 2 days, their distribution center is in texas or something. I usually get it next day.
You said your screen doesn't turn on or doesn't show anything. It's gonna be hard to determine what you're doing even if you can run ADB to put it in oem fastboot and to flash a RUU that way. But it sounds like your display might be a problem too then. It'll be quicker to do an exchange. If you call in today, they'll probably ship it on monday and you'll get it wednesday latest. unless you have tmobile insurance plan. it should be next day and you'll get it tuesday.
Thanks
Well that might work for me then...can't hurt to give it a try.
Thanks a bunch for letting me know !!!
No problem, I had my fair share dealing with tmobile exchanges lol.
If you purchased directly from tmobile it should be very easy to do an exchange because your warranty is verified.
If you bought it off craigslist/ebay. sometimes the previous users used a different carriers that makes the warranty no longer verified. HOWEVER many customer reps will still try to process the exchange (you can determine by their upbeat personalities lol).
If you run into someone who won't do it, just call again and talk to another rep. Most of the time they will push it through because it's still a newly released phone.
Have you already contacted T-Mobile support? You'll have to talk to them anyway before they agree to replace your phone.
The reason I am asking this is because there might be an unpublished backdoor way to restore your device if your device is not completely (hardware-wise) dead. For example, Dell Streak has a complete firmware image on its internal SD card and you needed to somehow trigger an IPL routine to restore the device to its original condition.
I haven't heard of anything similar on HTC devices yet, but hey, it's just a thought. And if there actually is a way, and you are the first one to post it here, you'll be a hero!
ringochan said:
Have you already contacted T-Mobile support? You'll have to talk to them anyway before they agree to replace your phone.
The reason I am asking this is because there might be an unpublished backdoor way to restore your device if your device is not completely (hardware-wise) dead. For example, Dell Streak has a complete firmware image on its internal SD card and you needed to somehow trigger an IPL routine to restore the device to its original condition.
I haven't heard of anything similar on HTC devices yet, but hey, it's just a thought. And if there actually is a way, and you are the first one to post it here, you'll be a hero!
Click to expand...
Click to collapse
yeah we normally just flash a RUU, but you can't even see the screen, so we can't even be certain that we're in the correct modes to be flashing and stuff. because we require to ADB it to restart in fastboot, but we can't even see if its going to fastboot. or if it already is in fastboot to begin with, so we're not certain which commands to run with the screen being off. Well you can always try commands and it should only work in certain modes, but do you really want to do it blindly? I would rather just exchange the thing.
Not afraid to try....
Well, I can't use it as it is...exchange is a hassle even in 2-3 days. Can't do anything until tomorrow anyway. I was thinking today, I've heard they can port Android to iPhone...there's no fastboot there, is there ??? Soooooo, if it's turning on, I should be able to do something...I want my phone back !!!
Edit: I misunderstood the issue
Sent from my HTC Ruby using xda premium
Please share....
Snargaflab, please share, it might help me or others to think !!
Flashing green light ???
It is now turning on and has a flashing green light, does that mean anything??